Maintenance and Reliability in OM

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    University of the Southern

    Caribbean

    Operations Management

    Maintenance and Reliability

    Presented by Group 2

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    Purpose

    Identify

    Reliability functions or

    activities

    Role of maintenance in

    reliability

    Concepts for managing

    reliability

    Outline Introduction

    Reliability functions

    Role of maintenance

    Approaches to

    reliability management

    Summary

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    It is not the strongest, nor the mostintelligent that survives. It is the one that is

    the most adaptable to change.

    Reliability and maintenance are tools in themanufacturing survival tool kit!

    - Al Poling

    IntroductionSurvival in a Global Market

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    Nolan and Heap define Inherent Reliability as:

    "the level of reliability achieved with an effective

    maintenance program. This level is established by the design

    of each item and the manufacturing processes that

    produced it. "

    Reliability functions

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    Key functional players

    Design and development engineers

    Production and quality assurance

    personnel Test and evaluation personnel

    Supply chain and item managers Sustaining (in-service) engineers

    Field and warehouse maintainers

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    Reliability Tactics

    Improving individual components

    Providing redundancy

    Reduced single point of failure Enhances operational Quality

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    Reliability The Big Picture

    Meaningful definition:

    TechnologyDevelopment

    Production &Deployment

    Operations & Support

    Reliabil i ty Function s

    System Development& Demonstration

    ConceptRefinement

    Reliability by the book=R(t)=1

    et

    MTBF

    Reliability by the book=R(t)=1

    et

    MTBF

    1

    et

    MTBFe

    tMTBF

    tMTBF

    OverallEquipment

    Effectiveness=

    AvailabilityX

    Performance

    RateQuality

    RateX

    In other words, we tie $ directly

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    Empowerment Reliability ScorecardAsset ManagementPrevention

    Education/Training Design for Reliability RAM Modeling OEE

    Performance Mgmt.

    Multi-skilling

    Operator Driven Reliability

    TeamworkRoles & Responsibilities

    Org. Structure

    Vision & Mission

    People

    Mgmt. of Change

    Contractor Mgmt.

    T/A or S/D Mgmt.

    Materials Mgmt.Standardization

    Failure Investigation

    Mtce. Work Mgmt.

    Process

    Reliability Centered Mtce.

    Risk Based Inspection

    Life Cycle Costing

    CMMS/Data Mgmt.PdM/Cond. Monitoring

    Basic PM

    Critical Equipment Ranking

    Tools/Methods

    Customer

    Training Hrs/Emp.

    Learning & Growth

    PM ComplianceInternal Business Process

    Mtce $ as % RAV

    Financial

    Measurement

    Total Plant Reliability

    Best Practice Working Partially Working Not Working/Absent

    Rel iab i l i ty Cons ul t ing benchmarks cus tomers to ident ify strengths,

    recogn ize imp rovement opportu ni t ies and del iver act ion able roadmap

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    Overall System Reliability

    In The Fault Tree Analysis Guide a system is defined as:

    "A composite of equipment, skills, and techniques capable of

    performing or supporting an operational role, or both. A

    complete system includes all equipment, related facilities,

    material, software, services, and personnel required for its

    operation and support to the degree that it can be

    considered self-sufficient in its intended operational

    environment."

    l f

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    Role of maintenance inreliability

    Primary Roles Prevent

    Support the updating of maintenance processes

    Conduct preventive and predictive maintenance

    Communicate with operators and engineers

    Restore Diagnose failure

    Take appropriate action on deficient items

    Quality Assurance for maintenance

    Report

    Failure ID & categorization

    Record failure and maintenance data Initiate deficiency reports/warranty actions

    Requires

    Trained and skilled maintainers

    Interface with engineering & supply

    Restore ReportPrevent

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    Role of maintenance

    Prevent failures

    Restore Report

    PREVENT

    Support the updating of maintenance processes and schedules Support engineers as they periodically update maintenanceprocesses and schedules based on RCM analysis

    Work with engineers, as requested, to assess impact ofoperational changes or environmental influences

    Conduct Preventive and Predictive Maintenance

    Maintain the embedded health management capabilities

    Conduct PM and PdM tasks as planned to reduce total maintenance

    Communicate with operators and engineers

    Establish dialogue with operators and engineers to eliminatefailures

    Ensure operators and engineers understand the current reliabilitystate

    Support process updatesPM and Pd.M.Communicate with Ops &

    Eng.

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    Role of maintenance

    Restore failed items Diagnose failure

    Locate & isolate failed items

    Skilled maintainers use approved troubleshooting equipment andprocedures

    Take appropriate action on deficient items

    Skilled maintainers use approved maintenance equipment, materials andprocedures

    Reduce repeat failures (Is item under warranty? Is it a bad actor?)

    QA/PA for maintenance processes and materials Ensure maintainers use qualified materials and processes

    Establish a Quality Assurance program for maintenance

    Analyze quality escapes and no fault found events for trends andcorrective actions

    Prevent Report

    RESTORE

    Diagnose failureAppropriate action on item

    Maintenance QA/PA

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    Approaches to reliabilitymanagement

    h f E h

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    Techniques for EnhancingMaintenance Simulation: evaluates the impact of various policies Expert systems: mimic human logic and helps isolate various plant

    faults

    Automated sensors: warn about failing machine

    Expert systems

    Computers help users identify problems and select course of action

    Automated sensors

    Warn when production machinery is about to fail or is becomingdamaged

    The goals are to avoid failures and perform preventive maintenancebefore machines are damaged

    2011 Pearson Education, Inc. publishing asPrentice Hall

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    Computerized MaintenanceSystemFlexibility

    Planning

    Reporting

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    Autonomous Maintenance Emphasis on employee empowerment

    Employees predict failures, prevent breakdowns,and prolong equipment life

    Total Productive Maintenance (TPM)Combines the concepts of:

    Total Quality Management (TQM)

    Preventive Maintenance concepts Designing machines that are reliable, easy to operate, and easy to

    maintain

    Emphasizing total cost of ownership when purchasing machines

    Utilizing the best practices of operators, maintenance departments anddepot service

    Training for autonomous maintenance, in partnership with maintenancepersonnel 2011 Pearson Education,

    Inc. publishing as PrenticeHall

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    2011 Pearson

    Education, Inc.publishing as Prentice

    Maintenance StrategyComparison

    MaintenanceStrategy Advantages Disadvantages

    Resources/TechnologyRequired

    ApplicationExample

    Breakdown No priorworkrequired

    Disruption ofproduction,injury or death

    May needlabor/partsat odd

    hours

    Office copier

    Preventive Work canbescheduled

    Labor cost,may replacehealthycomponents

    Need toobtainlabor/partsfor repairs

    Plantrelamping,Machinelubrication

    Predictive Impendingfailures canbe detected& workscheduled

    Labor costs,costs fordetectionequipment andservices

    Vibration, IRanalysisequipmentorpurchasedservices

    Vibrationand oilanalysis of alargegearbox

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    18

    Costs

    Total Cost

    Lost Revenue

    MaintenanceCost

    100%Mechanical Availability

    Profit Optimization

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    19

    Path to First Quartile

    High Mechanical Availabilityand Low Cost

    LowMechanical Availabilityand High Cost

    98

    1 1.4 >10

    Maintenance Cost, % (US $/PRV)

    MechanicalA

    vailability,

    %

    Not SustainableEffectiveness

    Efficiency and Cost

    Industry Leaders

    Facility

    Sustainable

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    Summary

    Reliability functions involve numerous activities across various functionalareas.

    As the first observer of failures maintenance plays a key role -prevent,restore, and report

    Focus on design improvements

    Practice preventive maintenance

    Give employees ownership of their equipment

    Build and maintain systems that drive out variability and inspire customersatisfaction

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    Kececioglu D. (2003) -Maintainability, Availability, and Operational Readiness Engineering Handbook.DE Stech

    Publications, Inc, Electronic books

    Hayes, T. (1997), The Learning Organization: fashionable fad or path to progress?www.globasearchbusiness.com

    Gallimore K. F. and Penlesky, R.J. (1988) A framework for developing

    maintenance strategies, Production and Inventory Management Journal, First Quarter, pp.16 -21.

    LBNL 2005. Planning and Reporting for Operations & Maintenance in Federal Energy Saving Performance Contracts.

    Lawrence Berkeley National Laboratory, Berkeley, California. Available at: http://ateam.lbl.gov/mv/.

    Heizer, J., & Render, B. (2014). Maitenance and Reliability -Chapter 17 PowerPoint presentation. Retrieved from

    https://ttuscmy.sharepoint.com/personal/ramellas_usc_edu_tt/_layouts/15/guestaccess.aspx?guestaccesstoken=

    %2bfnjUOIuVrxiFSuSESugxgNcoozS9bwjSkGFWb7jjTs%3d&docid=038e4aa394a3846b0b05cc9486e596cf4

    Industrial Energy Efficient Training/Dupont Sustainable Solutions. Retrieved from

    https://www.youtube.com/watch?v=-fSWkLSLL48&list=PLK4m93-HTw3BYAwegKlwhzdL6zUI2kn4m&index=3

    O&M Best Practices Guide, Release 3.0, Chap 5: Types of maintenance Program. Retrieved from

    http://www1.eere.energy.gov/femp/pdfs/om_5.pdf

    References

    http://www.globasearchbusiness.com/https://ttuscmy.sharepoint.com/personal/ramellas_usc_edu_tt/_layouts/15/guestaccess.aspx?guestaccesstoken=%2bfnjUOIuVrxiFSuSESugxgNcoozS9bwjSkGFWb7jjTs%3d&docid=038e4aa394a3846b0b05cc9486e596cf4https://ttuscmy.sharepoint.com/personal/ramellas_usc_edu_tt/_layouts/15/guestaccess.aspx?guestaccesstoken=%2bfnjUOIuVrxiFSuSESugxgNcoozS9bwjSkGFWb7jjTs%3d&docid=038e4aa394a3846b0b05cc9486e596cf4https://www.youtube.com/watch?v=-fSWkLSLL48&list=PLK4m93-HTw3BYAwegKlwhzdL6zUI2kn4m&index=3https://www.youtube.com/watch?v=-fSWkLSLL48&list=PLK4m93-HTw3BYAwegKlwhzdL6zUI2kn4m&index=3https://www.youtube.com/watch?v=-fSWkLSLL48&list=PLK4m93-HTw3BYAwegKlwhzdL6zUI2kn4m&index=3https://www.youtube.com/watch?v=-fSWkLSLL48&list=PLK4m93-HTw3BYAwegKlwhzdL6zUI2kn4m&index=3https://www.youtube.com/watch?v=-fSWkLSLL48&list=PLK4m93-HTw3BYAwegKlwhzdL6zUI2kn4m&index=3https://www.youtube.com/watch?v=-fSWkLSLL48&list=PLK4m93-HTw3BYAwegKlwhzdL6zUI2kn4m&index=3https://ttuscmy.sharepoint.com/personal/ramellas_usc_edu_tt/_layouts/15/guestaccess.aspx?guestaccesstoken=%2bfnjUOIuVrxiFSuSESugxgNcoozS9bwjSkGFWb7jjTs%3d&docid=038e4aa394a3846b0b05cc9486e596cf4https://ttuscmy.sharepoint.com/personal/ramellas_usc_edu_tt/_layouts/15/guestaccess.aspx?guestaccesstoken=%2bfnjUOIuVrxiFSuSESugxgNcoozS9bwjSkGFWb7jjTs%3d&docid=038e4aa394a3846b0b05cc9486e596cf4http://www.globasearchbusiness.com/
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    Group Members RolesTeam Leader Adrian Cabralis,

    To Liaise with the members as to the status of the work within the team

    To ensure that required resources are in the correct place at the right time

    To schedule task and ensure that one task is not holding up others tasks and to re-schedule resources to tasks wherenecessary

    To communicate with other memebers of the team

    Design/Scribe Onika Blandin:

    Structural; give shape and voice to the work.

    Proofreading look at the syntax (spelling, punctuation and grammatical side of the work)

    Checks for sense, clarity, grammatical and mechanical accuracy, and conformance,

    focus on the structure and flow of the work as a whole.

    Research of the body

    Beckles, Kurnisha Sherwana

    Bishop, Raynelle Renysce To provide applicable and relevant, input.

    Browne, Kenwin Leon To communicate with other members of the team

    Charles, La Tricia Christien

    Onika Blandin

    Adrian Cabralis,