Macon County Commissioners 10-08-2013 Press Kit

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    MACON COUNTY BOARD OF COMMISSIONERS

    OCTOBER 8, 2013

    AGENDA

    1. Call to order and welcome by Chairman Corbin2. Announcements

    A. NCACC Video3. Moment of Silence4. Pledge of Allegiance5. Public Hearing(s) None6. Public Comment Period7. Adjustments to and approval of the agenda8. Reports/Presentations

    A. Proclamation regarding Mental Illness Awareness Week AnnNandrea

    B. Proclamation regarding November as Pancreatic CancerAwareness Month Margaret Ramsey

    C. Community Funding Pool recommendations Karen WallaceD.Memorial garden at Macon County Public Library Karen

    Wallace

    9. Old BusinessA. Renewal of Governors Highway Safety Program grant Sheriff

    Robert HollandB. Records retention schedule amendments Interim County

    Manager

    10.New BusinessA. Resolution regarding Mental Health LME Governance

    Commissioner BealeB. Change Order Number 2 on Highlands School renovation

    project Terry Bell

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    C. Amendment to the Little Tennessee River Greenway Ordinance County Attorney

    D.Interlocal agreement with the Town of Franklin regardinghazardous materials (HAZ MAT) trailer Emergency ServicesDirector David Key

    E. Discussion regarding proposals for radio communicationsconsulting services Commissioner TateF. Interlocal agreement with the Town of Highlands regarding

    recreation Finance DirectorG.Authorization for cancellation of CHAF deed of trust County

    Attorney

    11.Consent Agenda Attachment #11All items below are considered routine and will be enacted by one motion. Noseparate discussion will be held except on request of a member of the Board ofCommissioners.

    A. Minutes of the September 10, 2013 regular meetingB. Budget Amendments #39-#41C.Tax ReleasesD.Tax RefundE. Changes to Macon County Public Health Fee Schedule (2)F. Monthly ad valorem tax collection report

    12.AppointmentsA. Recreation Commission (2 seats)B.Joint Community Advisory Committee for the Adult Care Homes

    and Nursing Homes of Macon County (3 seats)

    13.Closed sessionA. Consultation with the attorney in order to preserve the

    attorney-client privilege -- (NCGS 143-318.11(a)3)B. Personnel matters -- (NCGS 143-318.11(a)6)

    14.Adjourn/Recess

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    MACON COUNTY BOARD OF COMMISSIONERS

    AGENDA ITEM

    MEETING DATE: October 8, 2013

    DEPARTMENT/AGENCY: Governing Board

    SUBJECT MATTER: NCACC Video

    DEPARTMENT HEAD COMMENTS/RECOMMENDATION:

    At the request of the North Carolina Association of County Commissioners

    (NCACC), we have a brief (approximately four minutes) video presentation

    that includes an introduction from NCACC President Ray Jeffers and

    includes NCACC staff members updating commissioners on steering

    committees and how commissioners can participate. It also gives an

    overview of an upcoming seminar on the Affordable Care Act and how it

    affects counties as well as the NCACCs Risk Management Services.

    COUNTY MANAGERS COMMENTS/RECOMMENDATION:

    Attachments ______ Yes _X_ No

    Agenda Item 2A

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    MACON COUNTY BOARD OF COMMISSIONERS

    AGENDA ITEM

    MEETING DATE: October 8, 2013

    DEPARTMENT/AGENCY: Governing Board

    SUBJECT MATTER: Proclamation for Mental Illness Awareness

    Week

    DEPARTMENT HEAD COMMENTS/RECOMMENDATION:

    Ann Nandrea has requested that the board proclaim October 7-13, 2013 as

    Mental Illness Awareness Week in Macon County. Please see the attached

    proclamation for details.

    COUNTY MANAGERS COMMENTS/RECOMMENDATION:

    Attachments ___X__ Yes ___ No

    Agenda Item 8A

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    Proclamation

    MentalIllnessAwarenessWeek

    October7 13,2013

    WHEREAS, seriousmental illnesses such asmajor depression, bipolar disorder,

    schizophrenia, obsessivecompulsive disorder, severe anxiety disorders,

    borderlinepersonalitydisorder,andposttraumaticstressdisordersaffectonein

    everyfourpeopleannually;

    WHEREAS,seriousmental illnessesaremorecommonthancancer,diabetesand

    heartdiseaseandarethenumberonereasonforhospitaladmissionsnationwide;

    WHEREAS, seriousmental illnesseshavebeen scientificallyproven tobehighly

    treatableillnessesofthebrain;

    WHEREAS,scientific

    research

    is

    producing

    tremendous

    breakthroughs

    in

    the

    understanding of mental illnesses, resulting in more effective treatments that

    allowpeopletoreclaimfullandproductivelives,

    WHEREAS,misunderstanding exist aboutmanymental illnesses and our social

    cultureoftenwronglyimposesstigmaonthem;

    NOW,THEREFORERESOLVED, IKevinCorbin,ChairmanofMaconCountyBoard

    ofCommissionersdoherebyproclaimOctober7 throughOctober13,2013 as

    Mental

    Illness

    Awareness

    Week

    in

    Macon

    County

    to

    increase

    public

    awareness

    of

    mentalillness.

    _________________________________

    H.KevinCorbin,Chairman

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    MACON COUNTY BOARD OF COMMISSIONERS

    AGENDA ITEM

    MEETING DATE: October 8, 2013

    DEPARTMENT/AGENCY: Governing Board

    SUBJECT MATTER: Proclamation regarding Pancreatic Cancer

    Awareness Month

    DEPARTMENT HEAD COMMENTS/RECOMMENDATION:

    Margaret Ramsey has requested that the board proclaim November as

    Pancreatic Cancer Awareness Month in Macon County. A copy of the

    proclamation is attached. The board approved a similar proclamation last

    year. In discussing this with Mrs. Ramsey, we opted to ask to have this on

    the October agenda because the boards regular meeting in November falls

    on the 12th.

    COUNTY MANAGERS COMMENTS/RECOMMENDATION:

    Attachments ___X__ Yes ___ No

    Agenda Item 8B

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    Proclamation

    Pancreatic Cancer Awareness Month

    WHEREAS over 42,000 people will be diagnosed with pancreatic cancer this year in the United Statesand over 35,000 will die from the disease with incidence of pancreatic cancer;

    WHEREAS pancreatic cancer is the deadliest cancer and the fourth leading cause of cancer death in theUnited States and approximately over 1000 deaths will occur in North Carolina;

    WHEREAS 76 percent of pancreatic cancer patients die within the first year of their diagnosis and 95

    percent of pancreatic cancer patients die within the first five years; though pancreatic cancer kills twice asmany Americans as AIDS, it receives 39 times less funding for research;

    WHEREAS there is no cure for pancreatic cancer and there have been no significant improvements inearly detection, treatment methods, or survival rates in the last 30 years;

    WHEREAS when symptoms of pancreatic cancer present themselves, it is usually too late for anoptimistic prognosis, and the average life expectancy of those diagnosed with metastasis disease is onlythree to six months;

    WHEREAS the Federal Government invests less money in pancreatic cancer research than it does in anyof the other leading cancer killers;

    WHEREAS the good health and well-being of the residents of Macon County, North Carolina are

    enhanced as a direct result of increased awareness about pancreatic cancer and research into earlydetection, causes, and effective treatments;

    WHEREAS the Pancreatic Cancer Action Network is the first and only national patient advocacyorganization that serves the pancreatic cancer community in Macon County, North Carolina andnationwide by focusing its efforts on public policy, research funding, patient services, and publicawareness and education related to developing effective treatments and a cure for pancreatic cancer;

    WHEREAS the Pancreatic Cancer Action Network and its affiliates in Macon County, North Carolinasupport those patients currently battling pancreatic cancer, as well as to those who have lost their lives tothe disease, and are committed to nothing less than a cure;

    THEREFORE, BE IT RESOLVED that the Macon County Board of Commissioners designates the month

    of November, 2013 Pancreatic Cancer Awareness Month and specifically November 15th,

    2013 asPancreatic Cancer Awareness Day in Macon County, North Carolina.

    ADOPTED this the 8th

    day of October, 2013

    ________________________________

    H. Kevin Corbin, ChairmanMacon County Board of Commissioners

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    MACON COUNTY BOARD OF COMMISSIONERS

    AGENDA ITEM

    MEETING DATE: October 8, 2013

    DEPARTMENT/AGENCY: Community Funding Pool

    SUBJECT MATTER: Recommendations for grants

    DEPARTMENT HEAD COMMENTS/RECOMMENDATION:

    Karen Wallace will be at the meeting to present the committeesrecommendations regarding the $50,000 in grants available from theCommunity Funding Pool this year. A list of those recommendations isattached.

    COUNTY MANAGERS COMMENTS/RECOMMENDATION:

    Attachments ___X__ Yes ___ No

    Agenda Item 8C

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    CommunityFundingPoolrecommendationsforFY201314

    Organizationandcontactinformation RecommendedgrantamountAngel

    Medical

    Center

    Ladies

    Night

    Out

    Franklin,NC28734$577.40

    ArtsCouncilofMaconCounty

    BobbieContino,ExecutiveDirector

    POBox726

    Franklin,NC28744

    $3,402.70

    CommunityCareClinicofHighlandsCashiers,Inc.

    JerryHermanson,ExecutiveDirector

    POBox

    43

    Highlands,NC28741$3,764.12

    HighlandsCommunityChildDevelopmentCenter,Inc.

    RobertK.Wright,Treasurer

    POBox648

    Highlands,NC28741

    $5,436.09

    KidsInterDisciplinaryServices,Inc.(KIDSPlace)

    AlishaAshe,ExecutiveDirector

    POBox693

    Franklin,NC28744

    $10,000.00

    LiteracyCouncil

    of

    Highlands

    Highlands,NC28741$3,640.71

    MaconCountyCareNet

    Franklin,NC28734 $3,536.84

    MaconProgramforProgress

    FrancisDeWitt,CommunityServicesDirector

    POBox700

    Franklin,NC28744

    $5,112.86

    MountainMediationServicesLorraineJohnson,ExecutiveDirector

    5WestMainSt.,Room141

    Franklin,NC28734

    $2,838.52

    NAMI

    Franklin,NC28734 $610.90

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    REACHofMaconCounty,Inc.

    AnnVanHarlilngen,ExecutiveDirector

    POBox228

    Franklin,NC28744

    $10,000.00

    Read2Me

    Franklin,NC

    28734

    $1,079.87

    Totalgrantrecommendations $50,000.00

    AdditionalinformationaboutCommunityFundingPoolrequestsandrecommendations:

    Totalgrantrequests 17agencies $114,588.00

    TotalrecommendedbyCFPTaskForce

    EvaluationProcess

    12agencies $ 61,671.63

    TotalavailablefromCommissionersforCFP 12agencies $ 50,000.00

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    MACON COUNTY BOARD OF COMMISSIONERS

    AGENDA ITEM

    MEETING DATE: October 8, 2013

    DEPARTMENT/AGENCY: Macon County Public Library

    SUBJECT MATTER: Landscaping project/memorial garden

    DEPARTMENT HEAD COMMENTS/RECOMMENDATION:

    Karen Wallace will be at the meeting to provide more details on this project.

    Per Ms. Wallace, the landscaping project would be a memorial garden for

    Virginia Ramsey Brunner. Ms. Brunners sister, Nancy Ramsey, provided a

    donation to fund the development of the garden. The ongoing maintenance

    would be covered under the librarys existing contract with Carolina Nature

    Scapes, per Ms. Wallace. Commissioner Beale is the liaison to the library,

    and Ms. Wallace said that he advised that because this would be a permanent

    change to the library grounds, the project would need to be brought to the

    board of commissioners for approval. A scanned image of the memorial

    garden proposed by Michael Wall of Carolina Nature Scapes is attached.

    COUNTY MANAGERS COMMENTS/RECOMMENDATION:

    Attachments ___X__ Yes ___ No

    Agenda Item 8D

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    MACON COUNTY BOARD OF COMMISSIONERS

    AGENDA ITEM

    MEETING DATE: October 8, 2013

    DEPARTMENT/AGENCY: Sheriffs Office

    SUBJECT MATTER: Renewal of Governors Highway Safety

    Program Grant

    DEPARTMENT HEAD COMMENTS/RECOMMENDATION:

    Per Brian Welch, the staff attorney with the Macon County Sheriffs Office,the grant from the Governors Highway Safety Program is up for renewal,and the request is to have the board approve a resolution authorizing anAgency Official to sign the agreement and the project contract, and toappropriate the countys share of the expenses. Attached for your review arecopies of last years resolution as well as an updated Traffic Safety ProjectContract. That contract calls for a total project amount of $64,427, with thefederal amount at $45,099 and the local amount at $19,328, based on a 70/30split. Deputy Jonathan Phillips filled the Traffic Safety Officer position

    created by the grant last year and is managing the grant application. SheriffHolland will be at the meeting to answer questions or provide additionalinformation.

    COUNTY MANAGERS COMMENTS/RECOMMENDATION:

    Attachments ___X_ Yes ___ No

    Agenda Item 9A

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    Macon County Sheriffs Office

    18 Patton Avenue

    Franklin, NC 28734828-349-2607

    Robert L. Holland, Sheriff

    Page 1 of 1

    MEMO

    TO: Members, Board of Commissioners

    FROM: Sheriff HollandDATE: October 8, 2013

    RE: GHSP Grant 2nd Year Continuation______________________________________________________________________________________________________________________________

    The Governors Highway Safety Program has approved a continuation of the grant that was

    awarded to the Sheriffs Office last year for the federal fiscal year that began October 1, 2013. The

    GHSP administers federal funding for the North Carolina Department of Transportation. To

    accept the federal funds the Board of Commissioners must pass a Resolution authorizing my Office

    to enter into a grant contract with GHSP and also to appropriate funds for the local match.

    The original grant resulted in a new position being added in last years budget, a Traffic SafetyOfficer, which included salary and benefits, equipment and other expenses totaling $121,215; with

    $103,033 being the federal share. Additional equipment expenses are not authorized after the first

    year resulting in total funding for the 2nd year of $64,427 with the federal share being $45,099.

    This grant can be extended for a third year with a 50% local match and GHSP requires the project

    to continue for a fourth year with no federal funding as shown below:

    Year Federal Macon County

    1 85% ($103,033) 15% ($18,182)

    2 70% ($45,099) 30% ($19,328)

    3 50% 50%

    4 0% 100%

    ________________ ________________

    Totals $148,132 $37,510

    With the number of traffic accidents and fatalities increasing in Macon County, especially on

    Highway 441, traffic safety and enforcement has become more of a priority for my Office. The

    Traffic Safety Officer has a flexible schedule and can prioritize the shifts he works to focus onholidays, gem shows, festivals, fairs and other events when we know traffic will increase. He is also

    authorized to set up motor vehicle checking stations with patrol officers to reduce DWIs and other

    traffic safety violations.

    I respectfully request that you approve the grant contract and the $19,328 local match.

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    MACON COUNTY BOARD OF COMMISSIONERS

    AGENDA ITEM

    MEETING DATE: October 8, 2013

    DEPARTMENT/AGENCY: Governing Board

    SUBJECT MATTER: Records Retention Schedule Amendments

    DEPARTMENT HEAD COMMENTS/RECOMMENDATION:

    As you may recall, in May of this year, the board approved a records

    retention schedule for the county, based upon an update of regulations by the

    state Division of Archives and Records that govern how long certain public

    records must be kept and under what conditions they may be destroyed. The

    state Government Records Section has recently published four records

    retention schedule amendments affecting counties that the board will need to

    adopt. The amendments apply to the Board of Elections, County

    Management, Register of Deeds and Tax Administration. Copies of all of

    the amendments are attached for your review.

    INTERIM COUNTY MANAGERS

    COMMENTS/RECOMMENDATION:

    Recommend approval and authorize signatures as needed.

    Attachments ___X__ Yes ___ No

    Agenda Item 9B

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    MACON COUNTY BOARD OF COMMISSIONERS

    AGENDA ITEM

    MEETING DATE: October 8, 2013

    DEPARTMENT/AGENCY: Governing Board

    SUBJECT MATTER: Resolution regarding LME Mental Health

    Governance

    DEPARTMENT HEAD COMMENTS/RECOMMENDATION:

    Attached please find a proposed resolution that urges the state Department of

    Health and Human Services, the General Assembly and the governor to

    delay, revisit and revise the requirements concerning the governance and

    appointment of elected county officials as board members to the Smoky

    Mountain LME/MCO Board of Directors. Commissioner Beale will have

    much more to share on this issue at the meeting.

    COUNTY MANAGERS COMMENTS/RECOMMENDATION:

    Attachments ___X__ Yes ___ No

    Agenda Item 10A

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    MACON COUNTY BOARD OF COMMISSIONERS

    AGENDA ITEM

    MEETING DATE: October 8, 2013

    DEPARTMENT/AGENCY: Governing Board

    SUBJECT MATTER: Change Order Number 2 for Highlands School

    Renovation

    DEPARTMENT HEAD COMMENTS/RECOMMENDATION:

    Attached please find a copy of Change Order Number 2 on the HighlandsSchool Renovation project. This final change order represents an increase of$6,047 in the overall project and no additional contract time. The date ofsubstantial completion remains October 26, 2013. Terry Bell will beavailable to provide additional details and to answer questions. Per theFinance Director, there are sufficient funds in contingency to cover thischange order.

    COUNTY MANAGERS COMMENTS/RECOMMENDATION:

    Attachments ___X__ Yes ___ No

    Agenda Item 10B

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    MACON COUNTY BOARD OF COMMISSIONERS

    AGENDA ITEM

    MEETING DATE: October 8, 2013

    DEPARTMENT/AGENCY: County Attorney

    SUBJECT MATTER: Amendment to the Little Tennessee River

    Greenway Ordinance

    DEPARTMENT HEAD COMMENTS/RECOMMENDATION:

    Please see the attached document prepared by the County Attorney

    regarding this matter. Essentially, it amends the ordinance to allow for the

    cutting or removal of vegetation from the greenway and for the use of

    pesticides and/or herbicides. Any such activity would require written

    authorization from the county, and must be done in compliance with any

    conservation easements. The County Attorney can provide greater detail or

    answer questions at the meeting.

    COUNTY MANAGERS COMMENTS/RECOMMENDATION:

    As Mr. Jones has informed Sonja Sunny Himes, her group will need to secure

    written approval from the North Carolina Clean Water Management Trust Fund

    before the county can allow permission to proceed with the project.

    Attachments ___X__ Yes ___ No

    Agenda Item 10C

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    AN ORDINANCE AMENDING AN ORDINANCE REGULATING THE USE OF THE

    LITTLE TENNESSEE RIVER GREENWAY, AS AMENDED

    Whereas, on September 9, 2002, the Board of Commissioners of Macon County adopted an

    ordinance entitled:An Ordinance Regulating the Use of the Little Tennessee River Greenway; and

    Whereas, the Board of Commissioners desires to amend said ordinance as provided for

    hereinafter; and

    Whereas, the Board of Commissioners has determined that the citizens of Macon County will

    be better served by amending such Ordinance as provided for hereinafter.

    Now therefore be it ordained that the Board of Commissioners of Macon County, pursuant

    to N.C. Gen. Stat. 153A-121, hereby amends the Macon County Ordinance, entitled,An Ordinance

    Regulating the Use of the Little Tennessee River Greenway, as heretofore amended, as follows:

    First Amendment

    Section 28.303. Damage to Property, is amended by adding the following as two new paragraphs

    at the end of G:

    That notwithstanding the foregoing, Macon County may authorize individuals and/or entities to kill,

    cut, maintain and/or remove vegetation from the Greenway. Any such killing, cutting, maintaining

    and/or removal of vegetation shall not constitute a violation of this Ordinance. Such authorization

    shall be in writing from the County and shall be consistent with any applicable Conservation

    Easements

    That notwithstanding the foregoing, Macon County may authorize individuals and/or entities to use

    pesticides and/or herbicides at the Greenway. Any such application of pesticides and/or herbicides

    at the Greenway shall not constitute a violation of this Ordinance. Such authorization shall be in

    writing from Macon County and shall be consistent with any applicable Conservation Easements.

    These amendments to An Ordinance Regulating the Use of the Little Tennessee River

    Greenway are adopted by the Board of Commissioners pursuant to N.C. Gen. Stat. 153A-121 on

    the 8 day of October, 2013.th

    1

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    Board of Commissioners of Macon County

    By:________________________________

    Kevin Corbin, Chairman

    Attest:

    _______________________________

    Clerk to the Board

    ( County Seal )

    2

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    MACON COUNTY BOARD OF COMMISSIONERS

    AGENDA ITEM

    MEETING DATE: October 8, 2013

    DEPARTMENT/AGENCY: Governing Board/Emergency Services

    SUBJECT MATTER: Interlocal Agreement with the Town of

    Franklin regarding hazardous materials (HAZ MAT) trailer

    DEPARTMENT HEAD COMMENTS/RECOMMENDATION:

    Please see the attached agreement for more information. Emergency

    Services Director David Key will be available to provide details and answer

    questions. The Town of Franklin Board of Aldermen will consider this

    agreement at their regular meeting on Monday night.

    COUNTY MANAGERS COMMENTS/RECOMMENDATION:

    Attachments ___X__ Yes ___ No

    Agenda Item 10D

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    STATE OF NORTH CAROLINA

    COUNTY OF MACON INTERLOCAL AGREEMENT

    THIS AGREEMENT, made this ____ day of _____________, 2013, by and between theCOUNTY OF MACON, a body politic and corporate of the State of North Carolina (hereinafter

    sometimes referred to as the County) and the TOWN OF FRANKLIN, a body politic and

    corporate of the state of North Carolina (hereinafter sometimes referred to as the Town):

    WITNESSETH:

    WHEREAS, the County owns a towable trailer currently utilized as a response vehicle for

    hazardous materials emergencies acquired through Homeland Security funding; and

    WHEREAS, the Town desires to enhance its response capabilities to hazardous materials

    emergencies, and the County hereby finds that it is in the Countys best interest to aid the Town inenhancing such capabilities; and

    WHEREAS, the Town has indicated that if the County will allow it access to and use of the

    trailer, that the Town will respond with the same to any hazardous materials incidents throughout the

    County as provided for herein; and

    WHEREAS, the County and Town wish to commemorate their agreement concerning the

    use and equipping of the said trailer for responding to hazardous materials emergencies.

    NOW THEREFORE, the parties hereto agree as follows:

    I. The County agrees:A. To allow the Town to use, maintain and store the trailer in accordance with this

    Agreement.

    B. The County shall maintain ownership of the trailer, shall maintain property insurancethereon, and shall be entitled to use and possession of the same at any time when it

    has a need for the same.

    C. The said trailer is currently stocked with both consumable and non-consumablesupplies appropriate for responding to hazardous materials emergencies. The Countyshall remain responsible for the replacement of any non-consumable supplies during

    the term of this agreement, except for those damaged or destroyed by the Town.

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    D. In the event the County desires to equip the trailer with any specialized equipmentnot recommended and/or approved by the Town, the County will supply such

    equipment at the Countys sole expense.

    E. If the County becomes eligible for any grant funding not available to the Town forthe purchase and/or provision of hazardous materials incident responses, the County

    will consider utilizing such grant funds to expand the capabilities of this agreement

    to provide adequate responses to hazardous materials incidents county-wide.

    II. The Town agrees:

    A. To house, maintain, and further expand the capabilities of said equipment, and to

    perform routine maintenance, calibration, testing or other such services as needed on

    the trailer and equipment during the term of this Agreement.

    B. To allow the County to use and possess the equipment upon its request, and to allow

    the County to verify its capabilities and readiness in the use of the same at any time

    within reasonable hours.

    C. The Town agrees to stock, resupply, and maintain adequate stores of appropriate

    hazardous materials incident response equipment at the Towns sole expense

    adequate to respond to hazardous materials emergencies typically occurring within

    our area. The Town shall also be responsible in its sole expense for replacement of

    consumable supplies, referred to in section I.C above. In the event that any non-

    consumable equipment becomes inoperable due to system failure, etc Town will

    notify County of such and dispose of said equipment at the discretion of County.The Town will pay for any non-consumable equipment that is damaged or destroyed

    by it.

    D. In the event such supplies are consumed during a hazardous materials response the

    Town agrees to seek reimbursement from responsible parties through methods

    approved in a separate service contract between Town and County for provision of

    fire and rescue services.

    E. In the event that the scope of any hazardous materials incident exceeds the

    capabilities of the Town the Town agrees to contact the County and request that it

    seek assistance through existing mutual aid agreements for technical assistance fromother agencies such as NC Regional Response Team 6 or other such adequately

    trained and equipped agencies and/or departments.

    F. The Town agrees to implement a response program and to respond to hazardous

    materials incidents throughout the County through current mutual aid agreements

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    within Macon County whereby the equipment and trailer may be requested by

    Emergency Management or another Fire Department to respond to any other area of

    Macon County. In the event that, due to constraints beyond the Towns control the

    Town cannot respond with the trailer and equipment, the Town agrees toimmediately notify the County Emergency Director and allow the County immediate

    access to the facility where the trailer and equipment are housed to facilitate

    transportation of necessary equipment by other means.

    G. The Town agrees to cooperate with area fire and rescue agencies for training

    purposes to facilitate effective joint responses to hazardous materials incidents.

    III. Both parties agree:

    A. The County Manager and the Town Manager are authorized to administer this

    Agreement on behalf of the County and the Town, respectively, as necessary.

    B. The Town, in entering into this Agreement is acting as an independent contractor and

    is not an agent or joint venturer of the County in connection with this Agreement or

    in connection with any other agreement between the Town and the County, express

    or implied.

    C. This Agreement shall be for a term of three (3) years from the date of execution

    hereof. Unless sooner terminated as provided herein, this Agreement shall be

    automatically renewed for successive periods of three (3) years.

    E. This Agreement may be terminated upon written notice by either party, said writtennotice to be delivered to the manager of the non-cancelling party. Each party hereto

    shall endeavor to give the other party as much notice as possible before terminating

    this Agreement pursuant to this provision.

    F. In the event this Agreement is terminated or expires, the trailer will be returned toCounty along with any equipment acquired by the County and any consumable

    supplies remaining from the initial inventory of supplies and equipment when

    initially transferred. Any consumable and non-consumable equipment acquired by

    the Town, other than non-consumable equipment replaced by the Town due to its

    damage or destruction of the same, will be retained by the Town.

    G. The County and the Town may, from time to time, execute and deliver suchamendments to this Agreement and such further instruments as may be required or

    desired for carrying out the expressed intention of this Agreement.

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    IN WITNESS WHEREOF, the County and the Town have caused this contract to be

    executed in duplicate originals all as of the date and year first above written.

    COUNTY OF MACON

    By:________________________________________

    Name

    Title: __________________________________

    ATTEST:

    ________________________________________

    TOWN OF FRANKLIN

    By:________________________________________Name

    Title: __________________________________

    ATTEST:

    _____________________________________

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    MACON COUNTY BOARD OF COMMISSIONERS

    AGENDA ITEM

    MEETING DATE: October 8, 2013

    DEPARTMENT/AGENCY: Emergency Services

    SUBJECT MATTER: Discussion regarding proposals for radio

    communications consulting services

    DEPARTMENT HEAD COMMENTS/RECOMMENDATION:

    Commissioner Tate will lead a discussion regarding two proposals received

    from firms that specialize in analyzing emergency communications, one

    from Mission Critical Partners and the other from Federal Engineering, Inc.

    Copies of both documents are attached. As Commissioner Tate has pointed

    out in an e-mail, There are some very obvious deficiencies in our current

    system which was designed 30 years ago and the hope is that we can make

    some significant improvements to it.

    COUNTY MANAGERS COMMENTS/RECOMMENDATION:

    Attachments ___X__ Yes ___ No

    Agenda Item 10E

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    Radio Assessment

    SUBMITTED SEPTEMBER 24, 2013 TO:

    Macon County GovernmentMacon County, North Carolina

    REQUESTFOR

    PROPOSAL

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    i

    TABLE OF CONTENTS

    Transmittal Letter............................................................................................................................. 1

    Introduction ..................................................................................................................................... 2

    Corporate Overview ......................................................................................................................... 2

    Scope of Work ................................................................................................................................ 12

    Analysis And Data Collection .................................................................................................................... 12

    Project Initialization Meeting ............................................................................................................................................ 12

    First Responder Stakeholder Level Assessments .............................................................................................................. 12

    Coverage Requirements Analysis ...................................................................................................................................... 13

    PSAP and Dispatch Operations Analysis ........................................................................................................................... 13

    Recommendations ............................................................................................................................................................ 17

    System Backhaul Analysis ................................................................................................................................................. 17

    Recommendations ............................................................................................................................................................ 18

    County-to-County Interoperability Analysis ..................................................................................................................... 18

    Major Deliverables ............................................................................................................................................................ 19

    Project Experience .......................................................................................................................... 19

    Project Team .................................................................................................................................. 24

    Organizational Chart................................................................................................................................. 24

    Resumes .................................................................................................................................................. 25

    Project Pricing ................................................................................................................................ 30

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    1

    TRANSMITTAL LETTER

    September 24, 2013

    James P. Tate, Commissioner

    Macon County NC Government

    5 West Main Street

    Franklin, North Carolina 28734

    Re: Radio Communications Consulting Services

    Dear Commissioner Tate:

    Mission Critical Partners, Inc. (MCP) appreciates the opportunity to provide this letter proposal for

    Radio Communications Systems support to Macon County, North Carolina. We sincerely appreciate

    the ongoing dialogue that has resulted in this Scope of Work.

    Mr. James Bitting, ENP, PMP, will serve as the point of contact for services related to radio and

    wireless systems. Please do not hesitate to contact him in his office at 814-753-4387, on his cell at

    412-952-1964 or via email at [email protected].

    MCP stands ready to provide the support necessary for the County to continue to demonstrate success

    in its effort to improve the service of 9-1-1 and emergency communications for its citizens and first

    responders.

    Please contact me with any questions and/or comments that you may have. I can be contacted at

    (919) 210-5255 (cell), (919) 322-8607 (direct, office), or via email at [email protected]. On

    behalf of our entire team, we stand by our goal to serve as your partner and your advocate.

    Kind Regards,

    MISSION CRITICAL PARTNERS, INC.

    Phillip Penny

    Business Development Specialist

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    2

    INTRODUCTION

    Mission Critical Partners Inc. (MCP) is pleased to offer our services to Macon County, North Carolina

    (County). MCP provides a proposal that captures the spirit and intent of the work requested by the

    County.

    MCP will work as an advocate for the County to develop a solution set that best serves the Countys

    operational, technical and fiscal objectives. Developing such a solution requires clear communications

    between MCP and the County through single points of contact. It is anticipated that the solution will

    achieve short and long term goals of the County. MCP is a Pennsylvania based company with

    extensive experience in working with Public Safety Agencies at all levels of Government. We will

    leverage that experience to enhance Macon Countys capabilities in an effective and efficient manner.

    CORPORATE OVERVIEW

    Mission Critical Partners, Inc. is a corporation founded on December 29, 2008 under the laws of the

    Commonwealth of Pennsylvania and began its business operations on February 2, 2009. .

    Our company is fully staffed, has a total of five regional offices in three different states, and has

    sustained significant growth in this industry. We are now in our fifth year of operation. As of September

    15, 2013, the company had over 65 full and part-time staff supporting municipal, county, regional, state

    and federal clients across the nation.

    MCP is organized to respond effectively to client needs. We are a privately held corporation with

    traditional sales, technical and support staff; however, our management philosophy differentiates theway we support our clients. Five owners serve as mentors to corporate level team leads responsible

    for day-to-day operations. An executive planning team composed of the owners, corporate team leads

    and mid-level management deals with strategic items.

    MCP is a comprehensive public safety consultant rather than a firm with a single focus or

    specialization. Our practice areas, below, are driven by subject matter experts in each of the respective

    fields in other words, our specialization is in all areas of public safety from operations to technology.

    A detailed corporate profile and areas of service follow.

    Operations/FacilitiesRadio/Wireless Network/911

    Emergency Management

    Communications

    Enterprise Client

    Consulting

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    CORPORATE PROFILE

    Mission Critical Partners, Inc. (MCP) is committed to delivering top quality

    technical and operational consulting services to help managers overcome

    mission critical challenges.

    Our award-winning team consists of former public safety managers,

    project management professionals (PMPs), and technology, forensic and

    policy specialists. MCP principals have each invested more than two

    decades in the 9-1-1 industry and continue to serve in key leadership

    roles in all the major industry organizationsNENA, APCO, and iCERT

    and as advisors to key federal and state governmental bodies. Our goal

    is to support our life safety communications clients through improved

    policy, systems and processes. Our mission is to be your partner.

    As former clients ourselves, we add value by understanding how policy,

    financing, governance, operations, and technology must converge to

    holistically solve complex issues. We are committed to listening, being

    responsive, consistent, accountable, objective and visionary.

    We work with our clients to develop a sound approach by first seeking to

    understand the challenge, analyzing the data and information available

    and developing a durable resolution. We provide unbiased

    recommendations and are independent of vendors providing mission

    critical products.

    SERVICE AREAS

    Executive Consulting and Master Planning

    Next Generation 9-1-1

    Land Mobile Radio

    Facility and Technology Design and Integration

    Broadband Deployment

    Shared Services and Consolidation

    Emergency Management Communications

    Forensics and Systems Analysis

    OFFICE LOCATIONS

    We serve clients across North America with offices in the following locations.

    Corporate Headquarters: 690 Grays Woods Boulevard, Port Matilda, PA 16870

    Phone: 888-862-7911; Fax: 814-217-6807

    Branch Off ices: 4801 Glenwood Avenue, Suite 200, Raleigh, NC 27612

    502 N. Carroll Avenue, Suite 120, Southlake, TX 76092

    2578 Interstate Drive, Suite 106, Harrisburg, PA 17110

    105 Bradford Road, Suite 400, Wexford, PA 15090

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    LAND MOBILE RADIO

    Mission Critical Partners, Inc. (MCP) has a staff of highly qualified radio

    experts. Our team has a varied background ranging from technicians in large

    municipal radio systems to persons holding electrical engineering degrees.However, all of our staff has one thing in common first-hand knowledge and

    experience as public safety users of two way radio. This unique combination

    of experience and education brings you a team dedicated to the success of

    your project.

    Our team approaches your project with only one task in mind your

    success. This is accomplished through our unique approach that

    determines your operational needs and designs a radio network around

    your needs and budget. Many agencies have operational constraints

    because of the design and operation of their radio network. The network

    should serve public safety users and be yet another tool to keep our first

    responders and communities safe. The protection of life and property

    begins with a single dispatch. From there, the radio system is the link that

    connects and delivers your response and services to your citizens. It is

    far too important to trust to anyone other than your partner, your advocate,

    and your agent for innovative solutions.

    EXPERIENCE INCLUDES:

    Design

    Propagation Studies

    Procurement

    Project 25, SmartNet/SmartZONE, EDACS and other Open and

    Proprietary Signaling Protocols EME, MPE, and Interference Studies

    FCC License Applications, Amendments and Coordination

    Microwave and Wireless Broadband

    Lease Lines and Commercial Telecom Systems

    Proprietary and Open Telecom Standards

    Network Transport Services and Protocols Including Analog andDigital

    Customer Premise Equipment

    Routers and Switches

    Mobile Data and Applications

    Punch List Development Acceptance Testing

    Master Planning (Capital Plan, Operational Impact, Schedule andGovernance)

    Implementation and Project Management

    IP Networks

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    NEXT GENERATION 9-1-1

    The Mission Critical Partners, Inc. (MCP) staff has extensive experience with

    planning, designing, procuring, negotiating and implementing all Next Generation

    9-1-1 (NG9-1-1) call delivery and processing elements. As stated throughout theindustry, Next Generation is a journey. Simply put, the Public Safety Answering

    Point (PSAP) environment will continually evolve with new technologies,

    processes and expectations. The MCP project team lays out a clear Master Plan

    that recognizes the impact NG9-1-1 has on all aspects of the PSAP. As Next

    Generation drivers, MCP helps elected officials, PSAP managers, stakeholders

    and funding agencies understand the NG9-1-1 impact upon all PSAP systems

    including technology, human, policy and funding.

    The MCP approach is to establish a thorough understanding of the

    environment unique to each PSAP or region. This includes funding models,

    system life-cycle analysis, objectives, incident processing approach, networkresources, and governance opportunities. While many firms simply want to discuss call delivery, MCP

    develops a plan for incident processing in the PSAP, incident dispatch and data management. MCP

    develops a comprehensive Master Plan for the agency or region and a conceptual design to NG9-1-1

    deployment. The Master Plan considers all options and establishes timely deployment by incrementally

    upgrading technology and recommending policy, funding and governance modifications.

    EXPERIENCE INCLUDES:

    Master Planning (Capital Plan, Operational Impact, Schedule & Governance)

    Design

    Procurement (Network, CPE) Network Services

    Systems Convergence and Integration

    Microwave & Wireless Broadband

    Computer Aided Dispatch (CAD)

    ESInet Core Functions

    Records Management

    Customer Premise Equipment

    Routers

    Switches

    Mobile Data

    Applications

    Punch List Development

    Acceptance Testing

    Implementation Project Management

    IP Networks

    ESInet

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    EXECUTIVE CONSULTING AND MASTER PLANNING

    Mission Critical Partners, Inc. (MCP) partners with clients to develop customized technical and

    operational solutions for life safety communications. Our staff has extensive experience serving in

    public sector and public safety management roles and applies that depth of real-world knowledge toadvocating for our clients. Through our first-hand experience, we have earned the reputation for being

    accountable, prudent, persistent, progressive and reliable problem solvers.

    MCP provides services that are initiated at a strategic level. An integral part of our executive level

    consulting is providing master planning services. Our team of policy specialists collaborates with

    clients to create comprehensive plans that help direct decision making in the public safety sector. In

    developing a strategic plan, MCP incorporates master planning, organizational structuring, hiring

    assistance, fiscal planning, operations and technology and policy solutions.

    By seeking to understand and assembling a strategy that serves as a guide, MCP is able to execute a

    comprehensive, tactical approach that addresses all elements of the clients sphere of influence. Our

    team directs its collective energy on understanding the full scope of the clients responsibility and

    objectives. We evaluate the unique challenges that stand in the way of achieving success. MCP

    mitigates those challenges by leveraging policy, as well as human, technological and fiscal assets to

    develop a sustainable solution.

    Our clients are responsible for delivering reliable

    service 24/7 to first responders and the public

    while operating with limited resources. In

    recognition of the need to achieve more with less,

    MCP works to put the client in a position to domore with more. This means structuring

    organizations, programs and projects for available

    grant funding through policy development,

    technology and appropriate fiscal planning.

    SERVICES INCLUDE:

    Budget and Fiscal Planning

    Long-range Capital Planning

    Strategic and Technology Planning

    Grant Compliance

    Policy Development and Support

    Master Planning

    Governance

    Organizational Development

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    FACILITY AND TECHNOLOGY DESIGN AND INTEGRATION

    Mission Critical Partners, Inc. (MCP) brings more than 25 years of experience in planning, designing

    and integrating mission critical technology and operations into new and renovated facilities. Our team

    applies hands-on experience with Public Safety Answering Points (PSAPs), Emergency OperationsCenters (EOCs), Fusion Centers and Call Centers to develop the solution that best fits the clients

    needs. We are familiar with the requirements of mission critical facility architectural and engineering

    design and are highly qualified to manage the many complexities that arise with each building project.

    We also apply our understanding of all elements of the facility construction including site development,

    electrical, mechanical, structural, security and technology to coordinate systems install, acceptance,

    training and operational transition.

    The focus of every project is to optimize the functional use of the space for operational integrity. MCP

    works closely with the client to develop the technology solutions, migration schedule and operations

    floor layout.

    SERVICES INCLUDE:

    Facility Planning and Programming Hazard Vulnerability Assessment Spatial Allocation Adjacency Requirements Workstation Orientation Power, HVAC, Security and Structural Requirements System Redundancy and Diversity Infrastructure Requirements Tower Location and Path Studies

    Facility Construction Coordination Project Management System Install Coordination Contractor Resolution Systems Acceptance Commissioning, Training, Scheduling, Migration/Transition Planning

    Design Solutions Architectural Coordination Low Voltage and Data Cable Management Rack, Cable Tray, Pathway and Conduit All Mission Critical Systems (CAD/RMS, CPE and Telephony,

    Logging, Video Walls, Workstations, Consoles and Interfaces,Security, Network and Tower)

    Procurement Support (RFP Development, Vendor ProposalReview/Recommendation/Selection/Negotiation)

    Migration and Transition Services Project Management Scheduling Vendor Coordination Cutover Support Decommissioning Services

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    BROADBAND DEPLOYMENT

    The FCCs National Broadband Plan: Connecting America projects 150% growth in broadband

    deployment to reach underserved citizens in the future. A nationwide broadband wireless network holds

    great promise as an economic stimulus and for improving public safety. Mission Critical Partners, Inc.(MCP) leverages expertise and consulting services to assist clients in maximizing the opportunities for

    implementation of broadband ecosystem networks that meet these critical needs. Two decades

    invested in life safety communications has equipped our team to navigate the complex broadband

    issues.

    Mission Critical Partners improves public safety and homeland

    security through roadmaps for transitioning to an Emergency Service

    Internet Protocol Network (ESInet). The technology:

    Allows first responders to send and receive video and data

    Reduces costs through interagency collaboration

    Helps support opportunities to acquire additional funding

    required for operating expenses

    Promotes innovation in the development and deployment of

    Next Generation 9-1-1 (NG9-1-1) and emergency alert

    systems

    As a foundation for a projects success, MCP drives meaningful

    government and civic engagements with representatives in support of

    local efforts to deploy broadband technologies. We also help entities

    understand and follow policies and standards to maximize incentives

    for national priorities in health care, public education and economic opportunity.

    To ensure value for the clients investment, MCP collects and analyzes benchmarks and published

    market-by-market information on broadband pricing and competition. We then provide comprehensive

    reviews of wholesale competition rules, make recommendations that include innovative approaches to

    FCC changes, and ensure efficient collaborative allocation and use of government-owned and

    government-influenced assets.

    BROADBAND SERVICES INCLUDE:

    Governance Development

    Network Gap Analysis

    Network Architecture Design

    Request for Proposal (RFP) Development

    Vendor Implementation Oversight

    Network Operations Framework Development with an IT Infrastructure Library (ITIL) Emphasis

    Broadband Security Gap Analysis

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    EMERGENCY MANAGEMENT COMMUNICATIONS SERVICES

    Emergency management coordinators lead the readiness efforts of local, county and state government

    through planning and organization. Mission Critical Partners, Inc. (MCP) supports emergency

    managers with expertise in emergency operations, incident command, and the planning and systemsdesignated to support operational integrity.

    The MCP team provides communications support services by following a disciplined, well-organized

    approach for realizing county, regional and statewide interoperability objectives.

    SERVICE PROFILE AND EXPERTISE INCLUDE:

    Communications Planning

    Master Plans

    TICP Plans

    Interoperability

    Integration

    Voice and Data

    Resource Management Applications

    GIS

    Security Systems

    Video Display

    Public Notification

    Alert and Warning Systems

    EOC Facility

    Programming and Planning

    Design Services Hazard Vulnerability Assessments

    Infrastructure

    Towers/Shelters/Connectivity

    Security

    Facility

    Procedures and Operating Guidelines

    Training

    Interoperability

    Assessment

    Planning

    Design

    Procurement Support

    Vendor Negotiations

    Project Management and Implementation

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    SHARED SERVICES AND CONSOLIDATION

    Throughout North America government is asking, How can we do

    more with less? Communications centers are impacted by this

    question as budgets become tighter, technology matures,operational demands become more complex and training

    increases. Many are finding that consolidation is a solution to

    consider. The Mission Critical Partners, Inc. (MCP) team has

    extensive experience with consolidation efforts in past public sector

    roles and as consultants.

    We recognize that elected and public safety leaders strive to

    provide the most effective and efficient emergency response

    system possible. Ultimately, the delivery of quality life safety

    services is the achievable objective. MCP develops a collaborative

    approach with our clients to assess the opportunity for operational

    and administrative efficiencies through potential consolidation,

    collocation or organizational change. The MCP teams impartial

    and even-handed approach has a proven track record of success.

    Todays economic realities require a thorough program analysis to

    define a future path of economizing while effectively delivering

    service. Appropriately applied, consolidation or collocation can

    achieve operational efficiencies through systemic interoperability

    via staffing, scheduling, technology, training and reduction in

    systems cost basis.

    By seeking to understand the answer to What is success? MCP establishes addressing that question

    as the project objective. MCP appreciates the necessary balance required of seemingly competing

    objectives with operations, organizational, technology, fiscal, human resources, and governance

    issues. The variables and constraints associated with each are carefully weighed to develop an

    approach with a lasting solution. MCP is sensitive to the sense of ownership and loyalty each

    community and agency has with a local communications center. We honor the history of service while

    providing an independent view of how the community is best served by advancing to the future.

    To assure a comprehensive transition that is as smooth as possible, we also provide assistance with

    the migration efforts and the many challenges inherent in combining organization, facility, technology

    and operational resources. The convergence into a unified communications environment can be painful

    in the absence of proper planning and execution. MCP actively works toward pain avoidance by

    converging all aspects of the emergency communications environment into an all-inclusive solution.

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    FORENSICS AND SYSTEMS ANALYSIS

    Proven advocacy skills for our clients are the crux of Mission

    Critical Partners, Inc. (MCP) forensics services. Forensics

    analysis can be used to locate the root cause(s) of a systemfailure, verify receipt of full value on a contract or purchase

    and assist in a formal court determination of facts.

    By establishing current conditions and benchmarking against

    recognized communications best practices, the MCP team

    develops a practical solution set for improvement in service

    delivery. Our team provides change agent services for sustainable organizational recovery. Each

    forensic engagement involves a comprehensive three-step investigation: (1) Data Gathering and Fact

    Finding (2) Analysis and Perspective and (3) Findings and Recommendations.

    CONTRACT COMPLIANCEMCP represents our clients interests by executing a logical information gathering process to

    understand contract objectives and then performing a methodical review of documents and

    responsibilities. If we find discrepancies, MCP recommends a corrective course of action. We establish

    a plan with milestones, metrics, communications and responsibilities and manage client risk to

    maximize return on investment.

    9-1-1 INVOICE FORENSIC REVIEW

    MCP has a knowledge base in tariff structure and related invoicing that often reveals overpayment for

    services. The MCP team specializes in 9-1-1 network, routing, database and fee collection. Applying

    our forensics skills, we generate findings and recommendations for cost recovery and negotiate

    settlements on behalf of our clients at little financial risk to the client.

    9-1-1 INCIDENT FORENSICS

    MCP provides assessment services to define and mitigate risk. Any system can

    have components (or technicians) that do not perform as intended, potentially

    resulting in a loss of life or property. In a pre-event environment, our team

    evaluates call routing, switching, database integrity, system performance,

    operating guidelines, and training for service optimization. Post-event, MCP

    assesses equipment or process failures to define causal effects. We understand

    the high visibility of any event where system or human error negatively impacts

    reliable 9-1-1 service, and we offer improvement recommendations without prejudice.

    Systems analysis, design and implementation are otherkey services MCP provides. In todays mission

    critical environment, the various technologies and applications used to manage risk are integrated with

    one another in the successful operational environment, and no one system stands alone. By

    understanding the need for high reliability, low risk performance in the 24/7 world, MCP applies our

    extensive knowledge of technology, telecommunications, policy, operations, and accountability to

    achieve success on behalf of the client.

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    SCOPE OF WORK

    ANALYSIS AND DATA COLLECTION

    Project Initialization Meeting

    MCP will meet with Macon County within ten business (10) days of project award to conduct a project

    kickoff meeting. During that meeting, various administrative actions to include introduction of team

    members, team responsibilities and expectations of the project will be reviewed. Any changes to

    project expectations from the submission of this scope of work will be reviewed and discussed. The

    project manager (PM) and County staff establish project schedule, finalize project report requirements

    and develop contact lists and a communications plan.

    During the second part of the meeting, our team will work with the County to review and discuss in

    further detail the overall project plan and the detailed work plan. MCP and County representatives will

    agree on the information to be gathered on systems, resources, operational procedures and issues in

    the County and identify any sensitive topics to be examined and reported on. The team reviews the

    information and details available on the existing system and sites, potential tower sites/facilities,

    Federal Communications Commission (FCC) licenses, and contact information for stakeholders.

    A step-by-step review of the content illustrated final deliverables for the project will be conducted to

    during the Project Initialization meeting. Any updates or changes will be made to ensure that all

    expectations by the County are correctly documented.

    First Responder Stakeholder L evel Assessm ents

    Up to two (2) separate meetings will be conducted with First Responder level stakeholders to

    accommodate any specific needs by this group. At times, these stakeholders may have a somewhat

    different perspective as day-to-day system users. MCP will include the specific issues presented by the

    First Responder stakeholders and document them as a part of the assessment.

    MCP anticipates that discussions will be held with representatives from public safety agencies in Law

    Enforcement; Fire; and emergency medical agencies and dispatch representatives. The discussions

    are designed to capture an understanding of the following:

    System concerns: technological or operational limits perceived by users in the function of the

    system or other factors which affect agency communications.

    Locations where individuals perceive radio reception as limited or unavailable

    Future system operation, features and equipment requirements, such as:

    Field unit (mobile and portable) features and accessories

    Interoperability requirements

    Paging and messaging systems

    Encryption and other enhanced features

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    Mobile Data applications

    Dispatching and related operations

    This list is representative of the typical data to be collected. MCP expects to finalize the data collection

    elements during project initiation.

    Coverage Requirements Analysis

    Radio propagation analysis and modeling is accomplished using EDX, Signal Pro to develop

    conceptual coverage expectations and create preliminary approximations for sites location and

    configuration. MCP will review existing documentation concerning site transmission and field unit

    reception requirements to review site design expectations. Interference and radiation considerations

    will be evaluated to determine system design or site development requirements.

    Our team will also review any historical prediction documents made available during this task to review

    previous recommendations with the County. Once analysis is completed, it will be reviewed with the

    County to identify areas requiring specific coverage levels to determine if any additional sites would be

    required to enhance coverage in those areas.

    PSAP and Dispatch Operations A nalysis

    Analysis of the Countys PSAP will generally fall into some specific areas of investigation. The team

    will discuss the approach to evaluation of the PSAP during project initiation to ensure that the approach

    is sufficient to capture data in key focus areas.

    Console System EvaluationThe Dispatch Console System performs key functions and must meet specific requirements. The

    existing console system will be evaluated in the context of how it meets the dispatch requirements in its

    current capacity. This information will be gauged against characteristics of modern dispatching.

    MCP will conduct an evaluation of the PSAP/Dispatch Center to include:

    System support for radio channel requirements

    Modular design and ability to support local and remote operator positions

    Reliability with no single points of failure (i.e. any position shall be able to back-up any other

    position with full features and functions)

    Network configurationability of the supervisor or system administrator to access and updatepositions from a central location

    Software programming/hardware reconfiguration requirements

    Ability to store, retrieve, and edit multiple custom operator screens and configurations for each

    operator position

    Auxiliary switch and indicators for external devices

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    Operator Position Equipment Evaluation

    Each operator position has a number of characteristics including the technical operation of the system,

    the quality of the position, the ergonomic design and ease of operation which can impact an individuals

    focus and concentration over extended periods (typically eight to twelve hours). MCP will review these

    characteristics to determine how effective the current design is at meeting expectations along with thepotential changes in the new system. Items to be considered include:

    Display Screen: flexibility, number of tabs, functions available at each operator position

    Quantity of items on the screen at one time, radio dispatch functions from one screen display

    Channels available at each operator position, how these channels appear on the screen, names

    associated with channels, channel options, auxiliary outputs and auxiliary indicators, etc.

    Construction, material durability, etc.

    Equipment Evaluation would include at a minimum the review of the following items:

    Display, keyboard, mouse

    Microphone

    Headset and footswitch operation Speakers (Select, Unselect, etc.)

    Computers

    LAN Interconnection

    Conventional/Trunking Requirements

    A review of some of the current trunked or conventional capabilities at the operator position will provide

    insight into functional use of the console system and what capabilities may be more desirable than

    others in design of the new system. Items include:

    Soft key/on screen transmit function and resource configuration

    Monitor or transmit function of proposed and existing radio channels Call indicator for radio channels controlled from dispatch

    Multiple channel selection

    Position patching of two or more channels for field users to communicate directly

    Cross mute at a position in order to eliminate localized noise and potential feedback between

    operators

    Unselected audio preset un-mute capabilities

    Telephone and radio operation from a single headset

    Instant recall recorder

    Type (independent and common) audio level controls for radio volume and telephone volume to

    the headsets

    CAD Interface

    MCP will evaluate the CAD system and its interface to the console. Historical data will be reviewed to

    determine if there are any recurring issues which could impact the design and replacement of the

    current dispatch system. Data will be collected on the Manufacturer, Type, Installation Date and other

    relevant data.

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    Instant Recall Recorder

    Type of Instant Recall Record and its function will be evaluated during the PSAP analysis. Length of

    recording per channel and method of controlling the instant recall recorder will be evaluated.

    Telephone InterfaceType of telephone integration, display and control functions at that position will be evaluated.

    Central Equipment

    Evaluation of the central equipment condition and function to include collection of information on the

    following information:

    Equipment Racks

    Make

    Model

    Detailed rack layout/elevation drawings for each location

    Power Supply Technical specifications

    Redundancy

    Local Operator Interface

    Remote Operator Interface

    Conventional Base Station Interface

    Trunking Network Interface

    CAD

    Logging Recorder Interface

    Radio select audio

    Operator audio

    I/O and Auxiliary Interfaces

    Special Interfaces

    Time Sync Input

    Ethernet 10/100 Base T

    Logging Printer and Alarm Indications

    Communications Sites

    New Site Selection and DevelopmentThere are a number of challenges in acquiring new site locations. MCP will work with the County to

    evaluate locations selected as candidates for site construction and work to identify suitable locations

    based on key aspects of system design. Each site location must contribute to the overall picture of

    system coverage which presents key characteristics of site selection to consider.

    Site Acquisition

    Early in the analysis phase, it will be important to identify candidate locations and begin reviewing the

    possibility to include them in the system design. RF Propagation analysis is a tool that can be used to

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    identify locations within the county that could be considered optimal locations for site construction and

    to provide the best coverage with the fewest number of sites to construct. These candidates would be

    compared to existing locations, areas with perceived value due to their location and county owned land

    parcels that can be considered places that could provide optimal coverage. These among other factors

    will be reviewed with the County to identify the best approach to identify site locations. Identification of candidate locations

    Evaluation of propagation studies

    Review of currently considered candidate locations

    Comparison with initial studies for analysis

    Research potential environmental issues which could be initial roadblock

    Explore alternatives for lease site locations

    Initial consideration of FAA and FCC requirements

    Permitting and zoning impact considerations

    These are all steps in the process, but many will be accomplished concurrently and independently insome cases, but MCP will work with the County to optimize the tasks.

    Site Development

    Once the candidate locations have been selected, the team will conduct surveys and document current

    conditions and availability. Availability can be confirmed for each locations proposed by contacting

    lease owners and confirming availability and costs. Any required approvals for new construction or

    modifications to existing locations can be identified along with estimates of costs associated with capita

    and recurring expenses at each location. Size and scale of the system would be further defined once

    the conceptual design is completed.

    Communications sites are a key component of the systems infrastructure. MCP will collect data aboutthe sites to determine their current configuration and identify modifications which may be necessary to

    accommodate the new site equipment. Areas of evaluation include:

    Cable and wiring management systems

    Power service (minimum ampere service based on existing equipment and equipment to be

    installed)

    Compliment of power outlets and circuit breakers to accommodate the site reconfiguration

    HVAC configuration (single, dual lead/lag configuration, etc.)

    Interior grounding systems

    Lightning and surge protection systems

    Cable entry ports total/occupied/available

    Generator type, service, capacity, etc.

    Uninterruptable Power System or sufficient battery backup depending on equipment

    configuration and primary power requirements

    Security and fire detection systems

    OSHA requirements for personnel safety kits, eye wash stations (if batteries are used),

    etc.

    Internal grounding system bonded to site grounding system

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    Alarm connections and interface requirement

    Antenna systems

    Master ground bus to properly ground antenna cables

    Ice bridge between the tower and shelter

    Grounded to ground bus at feed line entrance ports

    Equipment remaining

    Racks remaining in facility

    Evaluate serviceability

    Grounding system documentation is reviewed and all shelters, equipment cabinets,

    fences and grounding systems are assessed to document they are properly connected

    to the ground, according to current industry standards.

    Master ground system documentation is reviewed; 4-point soil conductivity test results to

    ensure proper ground construction and five ohms or less resistance

    Installation of video surveillance system to deter copper theft and vandalism

    New Equipment Proper install in shelters

    Rack mounted equipment

    Review equipment maintenance records and logbooks

    Video surveillance system at remote locations to deter copper theft and vandalism

    Recommendat ions

    Upon completion of the Countys PSAP analysis, a report of the findings will be used to develop a

    comprehensive recommendation which would include to what extent any existing equipment and

    systems can be preserved or upgraded. Physical conditions and operation will be further evaluated to

    determine system life cycle replacement options. MCP intends to review the list of our proposed areasfor data collection with the County during project initiation to ensure county specific requirements are

    included. MCP will endeavor to identify and review various options for the County to review in making

    the final determination on dispatch systems.

    System Backhaul Analysis

    Microwave / Wireless Backhaul Analysis:

    A physical assessment of the systems used to connect the PSAP and EOC to various tower sites in the

    County will help to determine the health of the wireless portion of the Countys backhaul network. Data

    will be gathered and evaluated in the following main categories:

    Wired Network Backhaul and Physical Construction

    MCP will review the Countys T-1 data circuits to gain an understanding of their historical operation and

    how well they have performed during emergency situations when they are most in demand. At time,

    backhaul can be overwhelmed when expansion has occurred in locations which cause the capacity to

    be exceeded during moments of increased activity. MCP will also evaluate the opportunity to leverage

    the anticipated ESInet for intra and inter-county connectivity.

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    Communications networks that are constructed to supply backhaul service should be configured with

    efficiency and effectiveness in mind. Typically these network installations are designed to support the

    minimum bandwidth required for the service being attended to. This can result in a combination of

    facilities and solutions being utilized in a single solution. It is important to evaluate and review the

    available options for the following considerations:

    Network Upgrades and Modifications

    Through coordination with county personnel, and assessment of neighboring network infrastructure and

    any newly implemented or planned upgrades will be included for analysis. The information collected

    will be helpful in determining the focus for network modifications. The County can make specific

    determinations to ensure that any new network construction is compatible with planned changes in

    neighboring counties to ensure no impact on future county interoperability.

    Recommendat ions

    Upon evaluation of the Countys backhaul infrastructure, a report on the findings will be used to develop

    a comprehensive recommendation which would include to what extent the existing infrastructure can be

    preserved. Physical site conditions and available space will be further evaluated to determine if

    restrictions exist which could pose a problem during transition activities. MCP intends to review the list

    of our proposed areas for data collection with the County during project initiation to ensure all

    requirements are reviewed prior to task initiation.

    County-to-County Interoperabi l i ty Analysis

    Interoperability and Mutual Aid Requirements will be evaluated based on feedback from users and how

    they relate their needs during the data collection. This information will be analyzed to determine howmutual aid occurs in the County and how it needs to be incorporated in the development of the future

    system.

    MCP will develop an understanding of neighboring counties systems designs and propose

    recommendations for the Countys interoperability functions for mutual aid to include:

    Mutual aid operations with non-County agencies

    Technical and operational concerns associated with operating in multi-agency scenarios and

    how to accommodate them in the design of the new system

    State, federal and other agencies who are involved during emergency situations

    In addition to how the system facilitates interoperability, MCP will review the procedural aspects related

    to federal guidance, NIMS and ICS functions and the DHS Safecom Interoperability Continuum. This

    information will relate in part how existing communications plans will be affected by the changes of

    technology.

    MCP will make recommendations that may include changes to the current methods of interoperability to

    accommodate the introduction of new technologies and procedures. MCP understands the sensitivity

    many agencies have to changes in their current manner of performance and all recommendations or

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    suggestions concerning changes will be introduced with the utmost discretion and respect for existing

    processes.

    These recommendations and changes would be incorporated in determining the final functional

    configuration of the equipment to achieve the maximum degree of interoperability.

    Major Deliverables

    Meeting minutes from conference calls and in-person meetings

    Bi-weekly status reports on project progress

    Written recommendations for action on vendor change orders

    Site survey forms from conducted site surveys

    Written recommendation to accept functional acceptance testing based on direct oversight

    of testing by MCP personnel

    System acceptance punch-list completed by MCP that verifies system complies with

    contractual requirements accompanied by written recommendation to accept system

    PROJECT EXPERIENCE

    Please refer to the following project experience sheets for project information and experience andreferences.

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    CLIENT: Johnston County, North Carolina

    SERVICESPROVIDED: VHF Countywide Paging System Consulting

    CLIENT CONTACT: Jason Barbour, 911 Director

    Department of Emergency 911 Communications

    919-989-5611

    [email protected]

    PROJECTDATES: January 2012 to April 2012

    CHALLENGE: In recent years, the population of Johnston County increased from 121,000 residents in 2000 to

    more than 165,000 residents in 2010a 26% jump that has tasked the countys single site, wideband paging

    system to its limits. As an added concern, the County has been struggling to find a way to close a significant

    service gap that will be created when it converts its paging system to narrowband mode to meet FCC mandates.

    To help it overcome these obstacles, the County retained Mission Critical Partners, Inc. (MCP) to assist in theassessment, development and implementation of a new multi-site system that can help ensure the safety of

    County residents.

    SOLUTION: MCP developed a two-tiered strategy to help Johnston County meet its project goals.

    The first tier included an in-depth needs assessment to determine the Countys operational, functional and

    regulatory needs and requirements. This included a comprehensive review of current equipment and a thorough

    analysis of how the FCC Narrowbanding Mandate would impact the systems existing coverage and capabilities.

    User surveys and focus group meetings with various users helped guide the development of an effective

    transition plan.

    The second tier emphasized system design and vendor communications. Based on its understanding of county

    standards and needs, MCP developed project specifications that functioned as a conceptual design for the

    countys new system. This served as the foundation for a comprehensive RFP that outlined all technical,

    functional and performance requirements of user agencies and departments. To complete the process, MCP

    worked closely with county officials to objectively evaluate vendor responses to the RFP; maintain open lines of

    communication with all vendors during the review process; and negotiate the final contract for the selected

    vendor.

    KEY RESULT: Johnston County issued an RFP to solicit bids for the replacement of its single site paging

    system with a countywide narrowband paging system. MCP worked closely with the County to choose a qualified

    vendor that implemented narrowband voice and digital paging systems that have been highly acclaimed by field

    users.

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    We have been with Mission CriticalPartners from their inception and I can

    say they have put together a trulyprofessional and qualified team. MCPworks side by side with us in

    accomplishing our goals. They trulyare our partner in this major publicsafety initiative.Randall J Brozenick, Director of Public Safety

    CLIENT: Armstrong County, Pennsylvania

    SERVICES PROVIDED: Executive Consulting and Master Planning

    Interoperable Regional Radio Systems

    Emergency Operations Center Oversight

    Migration Plan

    CLIENT CONTACT: Randall J. Brozenick, Director of Public Safety

    724-548-3430; [email protected]

    PROJECT DATES: May 2010 to Present

    CHALLENGE: Armstrong County, located in southwestern Pennsylvania,

    took the initiative to upgrade three significant components of its county-wide

    emergency and non-emergency communications system. The upgrade

    included:

    Working in partnership with adjoining Indiana County to securefederal funding for and provide broadband capabilities throughout

    rural communities in both counties

    Replacement of an aging public safety VHF radio system with a

    P25-compliant digital radio system that meets Federal

    Communications Commission (FCC) narrowbanding requirements

    Designing and constructing a new county Emergency Operations

    Center (EOC) and Public Safety Answering Point (PSAP)

    SOLUTION: The County selected Mission Critical Partners, Inc. (MCP) to

    serve as Program Manager of this multi-faceted public safety capital improvement project. As its first step,

    MCP developed a research-based approach which considered the projects purpose, scope, cost and schedule

    in relation to the Countys communication mission. This approach guided the MCP team as it managed the

    process of combining the three projects into one comprehensive solution. This solution included:

    A three-county public-private partnership that would bring broadband capabilities to rural underserved

    areas. Armstrong County leveraged the broadband network by using it for all levels of connectivity for

    public safety radio, county telephony and data transport.

    A 14-site P25 800 MHz radio system that was developed by leveraging a master switch in adjacent

    Westmoreland County for multi-county interoperable communications capability and 95/95 portable

    coverage.

    An EOC project programmed by MCP in coordination with SCHRADERGROUP architecture, LLC.

    As part of its project oversight responsibilities, MCP developed capital and operating budgets for the project. In

    addition, MCP managed the scope of various vendors, professional service providers and contractors on behalfof the County, as well as system implementation, commissioning and decommissioning.

    KEY RESULT: Armstrong County Department of Public Safety and E911 opened its new 5,000 square foot

    EOC and PSAP in March 2013. The upgrade to a multi-county, P25 compliant digital trunked radio system

    went live in June 2013.