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8/8/2019 Macbook Pro 15and17-Inch 2.4 2.2Ghz UserGuide
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Congratulations, you and your MacBook Prowere made for each other.
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Built-in iSight cameraVideoconference with up to
three colleagues anywhere inthe world at the same time.www.apple.com/macbookpro
Front Row withApple RemotePresent slides, photos,and videos from acrossthe room.
SpotlightFind anything onyour system as fastas you type.
Mac Help iSight
www.apple.com/macosx
Mac Help Spotlight
Mac Help Front Row
Music
www.apple.com/macbookpro
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Manage your photosImport, organize, and shareup to 250,000 photos. Thentransform them into beautifulphoto books.
Dashboard widgetsGet up-to-date informationinstantly. View stocks, check the weather, track flights,
and much more.
PodcastsRecord a professional-soundingpodcast using sound effects
and jingles.
One-click websitesEasily create websitesand blogs completewith video, podcasts,
and photos.
Publish
www.apple.com/macosx
Mac Help Dashboard
iPhoto Help photo
www.apple.com/ilife/garageband
GarageBand Help podcast
www.apple.com/ilife/iweb
iWeb Help website
www.apple.com/ilife/iphoto
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Contents 5
Contents
Chapter 1: Ready, Set Up, Go9 Whats in the Box9 Setting Up Your MacBook Pro
15 Putting Your MacBook Pro to Sleep or Shutting It Down
Chapter 2: Life with Your MacBook Pro20 Basic Features of Your MacBook Pro22 Additional Features of Your MacBook Pro24 Keyboard Features of Your MacBook Pro
26 Ports on Your MacBook Pro28 Using the MacBook Pro Battery30 Getting Answers
Chapter 3: Boost Your Memory
35 Installing Additional Memory43 Making Sure Your MacBook Pro Recognizes the New Memory
Chapter 4: Problem, Meet Solution46 Problems That Prevent You from Using Your MacBook Pro
51 Using Apple Hardware Test
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6 Contents
51 Problems with Your Internet Connection54 Problems with AirPort Extreme Wireless Communication55 Keeping Your Software Up to Date56 Reinstalling the Software That Came with Your MacBook Pro57 Learning More, Service, and Support59 Locating Your Product Serial Number
Chapter 5: Last, but Not Least62 Important Safety Information65 Important Handling Information67 Understanding Ergonomics69 Apple and the Environment70 Regulatory Compliance Information
Looking for Something?76 Index
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11Ready, Set Up, Go
www.apple.com/macbookpro
Mac Help Migration Assistant
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8 Chapter 1 Ready, Set Up, Go
Your MacBook Pro is designed so that you can set it up quickly and start using it rightaway. If you have never used a MacBook Pro or are new to Macintosh computers, readthis chapter for help getting started.
Important: Read all the installation instructions (and the safety information starting onpage 61 ) carefully before you first use your computer.
If you are an experienced user, you may already know enough to get started.Make sure you look over the information in Chapter 2, Life with Your MacBook Pro,to find out about the new features of this MacBook Pro.
Many answers to questions can be found on your computer in Mac Help.For information about getting Mac Help, see Getting Answers on page 30. Apple may release new versions and updates to its system software, so the imagesshown in this book may be slightly different from what you see onscreen. Somecomputer illustrations might also be slightly different, depending on the model of yourMacBook Pro.
Important: Remove the protective film around the 85W MagSafe Power Adapter beforesetting up your MacBook Pro.
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Chapter 1 Ready, Set Up, Go 9
What s in the Box
Setting Up Your MacBook ProYour MacBook Pro is designed so that you can set it up quickly and start using it rightaway. The following pages take you through the setup process, including these tasks:
Plugging in the 85W MagSafe Power AdapterConnecting cables and accessing a network
Turning on your MacBook Pro and using the trackpad
Configuring a user account and other settings using Setup Assistant
Setting up the Mac OS X desktop and preferences
AC power cord
Apple Remote
DVI to VGA adapter
M E N U
85W MagSafe Power Adapter
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10 Chapter 1 Ready, Set Up, Go
Step 1: Plu g In the 85W M agSafe Power Adapter to prov ide power to theM ac Book Pro and c harge the battery.Make sure the AC plug is fully inserted into the power adapter and the electricalprongs on your AC plug are in their completely extended position. Insert the AC plugof your power adapter into a power outlet and the MagSafe connector into theMagSafe power port. As the MagSafe connector gets close to the port, youll feel amagnetic pull drawing it in.
To extend the reach of your power adapter, first pull the AC plug up to remove it fromthe adapter. Attach the included AC power cord to the adapter, making sure it is seated
firmly. Plug the other end into a power outlet. The AC power cord provides a groundedconnection.
When disconnecting the power adapter from an outlet or from the computer, pull theplug, not the cord.
MagSafe connector MagSafe power port
AC power cord
?
AC plug
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Chapter 1 Ready, Set Up, Go 11
Note: When you first connect the power adapter to your MacBook Pro, an indicatorlight on the MagSafe connector starts to glow. An amber light indicates that thebattery is being charged. A green light indicates that the battery is fully charged or is
not installed. If you dont see a light, make sure the connector is seated properly.
Step 2: To a cc e ss the Internet or a network, c onne c t one end of an Ethernet c ableto yo u r M ac Book Pro and the other end to a c able modem, DSL modem, ornetwork.
To use a dial-up connection, you need the external Apple USB Modem, available forpurchase from the online Apple Store at www.apple.com/store or from an AppleAuthorized Reseller. Plug the Apple USB Modem into a USB port on your MacBook Pro,and then connect a phone cord (not included) from the modem into a phone wall jack.
Ethernetcable
Gigabit Ethernet port(10/100/1000Base-T)
G
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12 Chapter 1 Ready, Set Up, Go
Note: Your MacBook Pro also comes with AirPort Extreme technology for wirelessnetworking. For information about setting up a wireless connection, from the menubar, choose Help > Mac Help, and then choose Library > AirPort Help. See Getting
Answers on page 30 .
Step 3: Pre ss the power ( ) bu tton br iefly to t u rn on yo u r M ac Book Pro.You hear a tone when you turn on the computer.
It takes the MacBook Pro a few moments to start up. After it starts up, Setup Assistantopens automatically.
If your MacBook Pro doesnt turn on, see If your MacBook Pro doesnt turn on or startup on page 49.
Trackpad
Sleep indicator light Trackpad button
Power button
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14 Chapter 1 Ready, Set Up, Go
Step 5: Cus tom ize the M ac OS X de s ktop and s et preferen c e s .
Menu bar
System Preferences iconDock
Spotlight search iconHelp menu
Finder icon
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Chapter 1 Ready, Set Up, Go 15
You can quickly make the desktop look the way you want using System Preferences.Choose Apple ( ) > System Preferences from the menu bar. As you get to know yourcomputer, explore System Preferences, your command center for most settings on your
MacBook Pro. For more information, open Mac Help and search for SystemPreferences or for the specific preference you want to change.
Putting Your MacBook Pro to Sleep or Shutting It DownWhen you finish working with your MacBook Pro, you can put it to sleep or shut
it down.
Putting Your MacBook Pro to SleepIf youll be away from your MacBook Pro for only a short time, put it to sleep. When thecomputer is in sleep, you can quickly wake it and bypass the startup process.
To put your MacBook Pro to sleep, do one of the following:Close the display.
Choose Apple ( ) > Sleep from the menu bar.
Press the power ( ) button and click Sleep in the dialog that appears.
Choose Apple ( ) > System Preferences, click Energy Saver, and set a sleep timer.
Press and hold the Play/Pause ( ) button on the Apple Remote for 3 seconds.
NOTICE:Wait a few seconds until the sleep indicator light starts pulsing (indicatingthat the computer is in sleep and the hard disk has stopped spinning) before movingyour MacBook Pro. Moving your computer while the disk is spinning can damage thehard disk, causing loss of data or the inability to start up from the hard disk.
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16 Chapter 1 Ready, Set Up, Go
To wake your MacBook Pro:If the display is closed,simply open it to wake up your MacBook Pro.
If the display is already open, press the power ( ) button or any key on the keyboardor any button on the Apple Remote.
When your MacBook Pro wakes from sleep, your applications, documents, andcomputer settings are exactly as you left them.
Shutting Down Your MacBook Pro
If you arent going to use your MacBook Pro for a day or two, its best to shut it down. The sleep indicator light goes on briefly during the shutdown process.
To shut down your MacBook Pro, do one of the following:m Choose Apple ( ) > Shut Down from the menu bar.
m Press the power ( ) button and click Shut Down in the dialog that appears.
If you plan to store your MacBook Pro for an extended period of time, see ImportantHandling Information on page 65 for information about how to prevent the batteryfrom draining completely.
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22Life with Your MacBook Pro
www.apple.com/macosx
Mac Help Mac OS X
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Chapter 2 Life with Your MacBook Pro 19
Read on for an overview of the different parts and features of your MacBook Pro.
The Apple website at www.apple.com links you to the latest Apple news, freedownloads, and online catalogs of software and hardware for your MacBook Pro.
You can also find the manuals for many Apple products and technical support for all of Apples products on the Apple Support website at www.apple.com/support.
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20 Chapter 2 Life with Your MacBook Pro
Basic Features of Your MacBook Pro
Powerbutton
Sleepindicator light
Battery(underneath)
Trackpad
Displayrelease button
Trackpadbutton
Slot-loadingSuperDrive
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Chapter 2 Life with Your MacBook Pro 21
Power button Turn your MacBook Pro on and off, or put it to sleep.
Trackpad and trackpad buttonMove the pointer on the MacBook Pro display with one finger on the trackpad, or scrollwith two fingers. Press the trackpad button to click or double-click.
Slot-loading SuperDrive This optical drive reads and writes to standard-size CDs and DVDs.
Display release buttonPush to release the display and open your MacBook Pro.
Sleep indicator lightA white light pulses when the MacBook Pro is in sleep.
BatteryRun your MacBook Pro using battery power when you are away from a power outlet.
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22 Chapter 2 Life with Your MacBook Pro
Additional Features of Your MacBook Pro
Built-in stereo
speakers
Camera indicatorlight
iSight camera
Microphone
Infrared(IR) receiver
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Chapter 2 Life with Your MacBook Pro 23
Built-in iSight cameraVideoconference with others using the included iChat AV application, snap pictures withPhoto Booth, or capture video with iMovie HD.
Camera indicator light The green camera indicator light glows when the built-in iSight camera is operating.
Built-in stereo speakersListen to music, movies, games, and other multimedia files.
Microphone (built in under the left speaker grille)Capture sounds directly with the microphone or talk with friends live over broadbandusing iChat AV.
Infrared (IR) receiverUse your Apple Remote and the built-in IR receiver to control Front Row and Keynote (soldseparately) on your MacBook Pro from up to 30 feet away.
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24 Chapter 2 Life with Your MacBook Pro
K eyboard Features of Your MacBook Pro
Volumecontrols
Brightnesscontrols
NumLock key
MediaEject key
Mutecontrol
Function(Fn) key
Standardfunction keys
Video Mode Toggle key
Keyboard illuminationcontrols
esc numlock F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12
i C
-
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Chapter 2 Life with Your MacBook Pro 25
Fn (Function) keyPress and hold this key to activate customized actions assigned to the function keys(F1 to F12). To learn how to customize function keys, choose Help > Mac Help from the
menu bar and search for function keys. F1, F2 (brightness controls)
Increase ( ) or decrease ( ) the brightness of your MacBook Pro display.
F3 (mute control)Mute the sound coming from the built-in speakers and headphone port.
- F4, F5 (volume controls)Increase ( - ) or decrease ( ) the volume of sound coming from the built-in speakers andheadphone port.
F6 (Num Lock key)Activate the numeric keypad embedded in the MacBook Pro keyboard. When thenumeric keypad is activated, a green light glows on the key.
i F7 (Video Mode Toggle key)Switch between dual-display mode (extending the desktop across the built-in displayand an external display) and video-mirroring mode (presenting the same information onboth displays).
o F8, F9, F10 (keyboard illumination controls)Increase ( o ), decrease ( ), or turn off ( O ) the brightness of the keyboard illumination.
F11, F12 (Expos and Dashboard keys)
F11 is preset to open Expos and F12 opens Dashboard.C Media Eject key
Press and hold this key to eject a disc. You can also eject a disc by dragging its desktopicon to the Trash.
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26 Chapter 2 Life with Your MacBook Pro
Ports on Your MacBook Pro
DVI portFireWire 800 portH
FireWire400 port
HSecurity slot
Left side
USB 2.0 portd
Gigabit Ethernet port(10/100/1000Base-T)
G
MagSafepower port
Audio line in/opticaldigital audio in port
ExpressCard/34 slot,
USB 2.0 ports (1 port onleft side of 15-inch model)
d Headphone out/opticaldigital audio out port
f
Right side
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Chapter 2 Life with Your MacBook Pro 27
MagSafe power portPlug in the included 85W MagSafe Power Adapter to recharge the MacBook Pro battery.
d High-speed USB (Universal Serial Bus) 2.0 portsConnect a modem, iPod, mouse, keyboard, printer, disk drive, digital camera, joystick,and more to your MacBook Pro. You can also connect USB 1.1 devices.
, Audio line in/optical digital audio in portConnect your MacBook Pro to a line-level microphone or digital audio equipment.
f Headphone out/optical digital audio out portConnect external speakers, headphones, or digital audio equipment.
ExpressCard/34 slotExpand the capabilities of your MacBook Pro with standard 34mm ExpressCards. To ejectan ExpressCard, push gently on it to activate the spring, and then remove it from the slot.
Security slotAttach a lock and cable (available at www.apple.com/store) to prevent theft.
H Two FireWire ports (FireWire 400 and FireWire 800)Connect high-speed external devices, such as digital video cameras and storage devices.
G Gigabit Ethernet port (10/100/1000Base-T)Connect to a high-speed Ethernet network, a DSL or cable modem, or another computer.
The Ethernet port automatically detects Ethernet devices and doesnt require an Ethernetcrossover cable.
DVI (external display) portConnect to an external display, projection device, or TV that uses a DVI connector, or usethe included DVI to VGA adapter to connect a VGA monitor.
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28 Chapter 2 Life with Your MacBook Pro
Using the MacBook Pro Battery When the MagSafe power adapter is not connected, your MacBook Pro draws powerfrom its battery. The length of time that you can run your MacBook Pro varies,
depending on the applications you use and the external devices connected to yourMacBook Pro. Turning off features such as AirPort Extreme or Bluetooth wirelesstechnology can help conserve the battery charge.
If the battery runs low while you are working, attach your power adapter and let thebattery recharge. To replace a low battery with a charged one when you are not using
a power adapter, shut down your computer and follow the steps in Removing theBattery on page 35.
You can determine the charge left in the battery by looking at the battery levelindicator lights on the battery itself. Press the button next to the lights and the lightswill glow briefly to show how much charge is left in the battery. You can check the
charge with the battery in or out of your MacBook Pro.Important: If only one indicator light is on, very little charge is left. If no lights are on,the battery is completely drained and the MacBook Pro wont start up unless thepower adapter is connected. Plug in the power adapter to let the battery recharge, orreplace the drained battery with a fully charged battery (see Replacing the Battery onpage 42 ).
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Chapter 2 Life with Your MacBook Pro 29
The amount of battery charge left can also be checked by viewing the Battery ( )status icon in the menu bar. The battery charge level displayed is based on the amountof power left in the battery with the applications, peripheral devices, and systemsettings you are currently using. To conserve battery power, close applications anddisconnect peripheral devices not in use, and adjust your Energy Saver settings.For more information about battery conservation and performance tips, go to
www.apple.com/batteries/notebooks.html.
Battery Indicator lights Button
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30 Chapter 2 Life with Your MacBook Pro
Charging the BatteryWhen the power adapter that came with your MacBook Pro is connected, the batteryrecharges whether the computer is on, off, or in sleep. The battery recharges more
quickly, however, if the computer is off or in sleep.
Getting AnswersMuch more information about using your MacBook Pro is available in Mac Help onyour computer and on the Internet at www.apple.com/support/macbookpro.
To get Mac Help:1 Click the Finder icon in the Dock (the bar of icons along the edge of the screen).
2 Choose Help > Mac Help (click the Help menu in the menu bar and choose Mac Help).
3 Click in the search field, type a question, and press Return on the keyboard.
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Chapter 2 Life with Your MacBook Pro 31
More InformationFor more information about using your MacBook Pro, see the following:
To learn abo u t See
Installing memory Chapter 3, Boost Your Memory, on page 33.
Troubleshooting yourMacBook Pro if you have aproblem
Chapter 4, Problem, Meet Solution, on page 45.
Finding service and support
for your MacBook Pro
Learning More, Service, and Support on page 57 .
Or see the Apple Support website atwww.apple.com/support/macbookpro.
Using Mac OS X The Mac OS X website at www.apple.com/macosx/overview.Or see Welcome to Tiger in the /Library/Documentation/UserGuides And Information folder on your hard disk. Or search forMac OS X in Mac Help.
Moving from a PC to a Mac How To Move To Mac at www.apple.com/macosx/switch. Or click Switching from Windows under Top Customer Issues on theMac Help home page.
Using iLife applications The iLife website at www.apple.com/ilife. Or open an iLifeapplication and then open Help for the application and type aquestion in the search field.
Changing System Preferences Open System Preferences by choosing Apple ( K) > SystemPreferences. Or search for system preferences in Mac Help.
Using your trackpad Search for trackpad in Mac Help. Or open System Preferencesand click Keyboard & Mouse and then click Trackpad.
Using the iSight camera Search for iSight in Mac Help.
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32 Chapter 2 Life with Your MacBook Pro
Using AirPort Extreme wirelesstechnology
The AirPort Support page at www.apple.com/support/airport.Or open AirPort Help by clicking and holding the Home button
at the top of a Mac Help page, and then selecting AirPort Helpfrom the list.
Using Bluetooth wirelesstechnology
The Bluetooth Support page at www.apple.com/support/bluetooth. Or open the Bluetooth File Exchange application,located in the Utilities folder within the Applications folder, andchoose Help > Bluetooth Help.
Caring for the battery Search for battery in Mac Help.Connecting a printer Search for printing in Mac Help.
FireWire and USB connections Search for USB or FireWire in Mac Help.
Connecting to the Internet Search for Internet in Mac Help.
Connecting an external display Search for display port in Mac Help.
Apple Remote Search for remote in Mac Help.Front Row Search for Front Row in Mac Help.
Burning a CD or DVD Search for burn disc in Mac Help.
Specifications The Specifications page at www.apple.com/support/specs.Or open System Profiler by choosing Apple ( K) > About ThisMac from the menu bar, and then click More Info.
To learn abo u t See
3
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33Boost Your Memory
www.apple.com/store
Mac Help RAM
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34 Chapter 3 Boost Your Memory
This chapter provides information and instructions for installing additional memoryand for removing and replacing the battery in your MacBook Pro.
Your computer has two memory slots that you access by removing the memory doorin the battery bay. Your MacBook Pro comes with a minimum of 2 gigabytes (GB) of 667 MHz Double Data Rate (DDR2) Synchronous Dynamic Random-Access Memory(SDRAM) installed. Both memory slots can accept an SDRAM module that meets thefollowing specifications:
Double Data Rate Small Outline Dual Inline Memory Module (DDR SO-DIMM) format
1.25 inch or smaller1 GB or 2 GB
200-pin
PC2-5300 DDR2 667 MHz Type RAM
You can add two 2 GB memory modules for a maximum of 4 GB of memory.
WARNING:Apple recommends that you have an Apple-certified technician installmemory. Consult the service and support information that came with your computerfor information about how to contact Apple for service. If you attempt to installmemory and damage your equipment, such damage is not covered by the limitedwarranty on your computer.
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Chapter 3 Boost Your Memory 35
Installing Additional MemoryInstalling memory involves removing and replacing the battery. The followingprocedure includes instructions for removing the battery, adding memory, and
replacing the battery.
Step 1: Remov ing the Battery1 Shut down your MacBook Pro. Disconnect the power adapter, Ethernet cable, and any
other cords connected to the MacBook Pro to prevent damaging the computer.
WARNING:Use care when handling the battery. See the battery safety informationon page 64.
h k d l h l l h h d f h b
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36 Chapter 3 Boost Your Memory
2 Turn over the MacBook Pro and locate the release latches on either side of the battery.Slide both latches up. The battery should pop up slightly. Lift it out.
WARNING: The internal components of your MacBook Pro can be hot. If you havebeen using your MacBook Pro, wait 10 minutes after shutting it down to let theinternal components cool before continuing.
St 2 I t ll i M
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Chapter 3 Boost Your Memory 37
Step 2: Ins tall ing M emory1 Using a Phillips #00 screwdriver, unscrew the screws holding the memory door and
remove it from the battery bay of the computer. Depending on the model of your
MacBook Pro, you may have three or four screws.
15-inch MacBook Pro
17-inch MacBook Pro
2 Touch a metal surface inside the computer to discharge any static electricity from
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38 Chapter 3 Boost Your Memory
2 Touch a metal surface inside the computer to discharge any static electricity fromyour body.
3 If you need to remove a memory card thats already installed in the slot spread the
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Chapter 3 Boost Your Memory 39
3 If you need to remove a memory card that s already installed in the slot, spread thetabs in the slot away from the notches in the memory card. The card should pop upslightly. Lift the memory card to a 25-degree angle and then gently slide the card out
of the memory slot.
4 Insert the memory card at a 25-degree angle. Line up the notch in the card with thesmall tab in the memory slot and slide the card into the slot until the gold edge is
almost invisible. Then firmly push the memory card into the memory slot. You mightfeel some resistance.
5 Gently spread the small tabs in the memory slot away from the notches and push the
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40 Chapter 3 Boost Your Memory
5 Gently spread the small tabs in the memory slot away from the notches and push thememory card down until the two snaps on either side of the card lock into place.
Note: Make sure your memory is installed according to this illustration, so the goldcontacts are almost completely inserted into the connector.
25O
Correctlyinserted
Incorrectlyinserted
6 Insert any additional memory in the second slot.
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Chapter 3 Boost Your Memory 41
6 Insert any additional memory in the second slot.
7 Replace the memory door and make sure it is lying flat before tightening the screwsinto place.
15-inch MacBook Pro
17-inch MacBook Pro
Step 3: Repla ci ng the Battery
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42 Chapter 3 Boost Your Memory
p p g y1 Place the bottom edge of the battery in the battery compartment. Gently press the top
edge of the battery down until the battery latches lock into place.
2 Reconnect the power adapter and any other cables that were attached.
Making Sure Your MacBook Pro Recognizes the New Memory
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Chapter 3 Boost Your Memory 43
Making Sure Your MacBook Pro Recognizes the New MemoryAfter installing additional memory in your MacBook Pro, check whether the computerrecognizes the new memory.
To check the computers memory:1 Start up your MacBook Pro.
2 When you see the Mac OS X desktop, choose Apple ( ) from the menu bar and thenchoose About This Mac.
The total memory includes the amount of memory that originally came with the
computer plus the new memory you added. For a detailed breakdown of the amountof memory installed in your computer, open System Profiler by clicking More Info andthen Memory.
If your MacBook Pro doesnt recognize the memory or doesnt start up correctly,confirm that the memory you installed is compatible with your MacBook Pro and that
it is installed correctly by reseating the memory.
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4
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44Problem, Meet Solution
www.apple.com/support
Mac Help help
Occasionally you may have problems while working with your MacBook Pro. Read on
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46 Chapter 4 Problem, Meet Solution
to find some solutions to try when you have a problem. You can also find moretroubleshooting information in Mac Help and on the MacBook Pro Support website at
www.apple.com/support/macbookpro.When you experience a problem working with your MacBook Pro, there is usually asimple and quick solution. Think about the conditions that led up to the problem.Making a note of things you did before the problem occurred will help you narrowdown possible causes and find the answers you need. Things to note include:
The applications you were using when the problem occurred. Problems that occuronly with a specific application might indicate that the application is not compatiblewith the version of the Mac OS installed on your computer.
Any new software that you installed, especially software that added items to theSystem folder.
Any new hardware that you installed, such as additional memory or a peripheral.
Problems That Prevent You from Using Your MacBook ProIf your MacBook Pro doesnt respond or the pointer doesnt moveOn rare occasions, an application may freeze on the screen. Mac OS X provides a wayto quit a frozen application and save your work in other open applications withoutrestarting your computer.
To force an application to quit:1 Press Command ( x )-Option-Esc or choose Apple ( ) > Force Quit from the menu bar.
The Force Quit Applications dialog appears with the application selected.
2 Click Force Quit.
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Chapter 4 Problem, Meet Solution 47
The application quits, leaving all other applications open.
If you need to, you can also restart the Finder from this dialog.
Next, save your work in any open applications and restart the computer to make surethe problem is entirely cleared up.
If you are unable to force the application to quit, press and hold the power ( ) buttonfor a few seconds to shut down the computer. Wait 10 seconds, and then turn on thecomputer.
If the problem occurs frequently, choose Help > Mac Help from the menu bar at thetop of the screen. Search for the word freeze to get help for instances when thecomputer freezes or doesnt respond.
If the problem occurs only when you use a particular application, check with the
applications manufacturer to see if it is compatible with your computer. To get supportand contact information for the software that comes with your MacBook Pro, go towww.apple.com/guide.
If you know an application is compatible, you might need to reinstall your computerssystem software. See Reinstalling the Software That Came with Your MacBook Pro on
page 56.
If your MacBook Pro freezes during startup, or you see a flashing question mark,
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or the display is dark and the sleep indicator light is glowing steadily (not in sleep) The flashing question mark usually means that the computer cant find the system
software on the hard disk or any disks attached to the computer.Wait a few seconds. If the computer doesnt soon start up, shut it down by pressing
and holding the power ( ) button for about 8 to 10 seconds. Disconnect all externalperipherals and try restarting by pressing the power ( ) button while holding downthe Option key. When your computer starts up, click the hard disk icon, and then click the right arrow. After the computer starts up, open System Preferences and click
Startup Disk. Select a local Mac OS X System folder.If that doesnt work, try using Disk Utility to repair the disk:
Insert the Mac OS X Install Disc 1 into your computer.
Restart your computer and hold down the C key as it starts up.
Choose Installer from the menu bar, and then choose Open Disk Utility. When Disk Utility opens, follow the instructions in the First Aid pane to see if Disk Utility canrepair the disk.
If using Disk Utility doesnt help, you might need to reinstall your computers systemsoftware. See Reinstalling the Software That Came with Your MacBook Pro onpage 56.
If your MacBook Pro doesnt turn on or start upT h f ll i i i d il
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Try the following suggestions in order until your computer turns on:
Make sure the power adapter is plugged into the computer and into a functioning
power outlet. Be sure to use the 85W MagSafe Power Adapter that came with yourMacBook Pro. If the power adapter stops charging and you dont see the indicatorlight on the MagSafe connector turn on when you plug in the power cord, tryunplugging and replugging the power cord to reseat it, or try another power outlet.
Check whether the battery needs to be recharged. Press the small button on thebattery. You should see one to four lights indicating the batterys level of charge.If a single indicator light is flashing, allow the power adapter to charge the battery atleast until that indicator light is glowing continuously.
If the problem persists, reset the MacBook Pro power manager by disconnecting thepower adapter, removing the battery, and holding down the power ( ) button for atleast 5 seconds.
If you recently installed additional memory, make sure that it is correctly installed andthat it is compatible with your computer. See whether removing and reinstalling theold memory allows the computer to start up (see Installing Additional Memory onpage 35 ).
Press the power ( ) button and immediately hold down the Command ( x ), Option,P, and R keys simultaneously until you hear the startup sound a second time to resetthe parameter RAM (PRAM).
If you still cant start up your MacBook Pro, see Learning More, Service, and Supporton page 57 for information about contacting Apple for service.
If the display suddenly goes black or your MacBook Pro freezesTr restarting o r MacBook Pro
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Try restarting your MacBook Pro.
1 Unplug any devices that are connected to your MacBook Pro, except the power
adapter.2 Press the power ( ) button to restart the system.
3 Let the battery charge to at least 10 percent before plugging in any external devicesand resuming your work.
To see how much the battery has charged, click the Battery ( ) status icon in the
menu bar. The display might also darken if you have energy saver features set for the battery.
If you forgot your passwordYou can reset your administrator password and passwords for all other accounts.
1 Insert the Mac OS X Install Disc 1. Then restart your computer and hold down the C key
as it starts up.2 Choose Utilities > Reset Password from the menu bar and follow the onscreen
instructions.
If you have trouble ejecting a discQuit any applications that might be using the disc and try again. If that doesnt work,
restart the computer and then immediately press and hold the trackpad button.
Using Apple Hardware TestIf bl i h h M B k P h d h A l
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If you suspect a problem with the MacBook Pro hardware, you can use the AppleHardware Test application to help determine if there is a problem with one of the
computers components, such as the memory or processor.To use Apple Hardware Test:
1 Disconnect all external devices from your computer except the power adapter.
If you have an Ethernet cable connected, disconnect it.
2 Insert the Mac OS X Install Disc 1 that came with your computer.
3 Restart your computer and hold down the D key as it starts up.4 When the Apple Hardware Test main screen appears, follow the onscreen instructions.
5 If Apple Hardware Test detects a problem, it displays an error code. Make a note of theerror code before pursuing support options. If Apple Hardware Test doesnt detect ahardware failure, the problem might be software related.
For more information about Apple Hardware Test, see the Apple Hardware Test ReadMe file on the Mac OS X Install Disc 1.
Problems with Your Internet ConnectionYour MacBook Pro has the Setup Assistant application to help walk you through setting
up an Internet connection. Open System Preferences and click Network. Click theAssist me button to open Network Setup Assistant.
If you have trouble with your Internet connection, you can try the steps in this sectionfor your type of connection or you can use Network Diagnostics.
To use Network Diagnostics:1 Choose Apple ( ) > System Preferences
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1 Choose Apple ( ) > System Preferences.
2 Click Network and then click Assist me.
3 Click Diagnostics to open Network Diagnostics.4 Follow the onscreen instructions.
If Network Diagnostics cant resolve the problem, there may be a problem with theInternet service provider (ISP) you are trying to connect to, with an external device youare using to connect to your ISP, or with the server you are trying to access. You can try
the following steps.Cable M odem, DSL M odem, and LAN Internet Conne c t ion s
Make sure all modem cables are firmly plugged in, including the modem power cord,the cable from the modem to the computer, and the cable from the modem to thewall jack. Also check the cables and power supplies to Ethernet hubs and routers.
Turn the modem off and on and reset the modem hardware Turn off your DSL or cable modem for a few minutes, and then turn it back on. SomeISPs recommend that you unplug the modems power cord. If your modem has a resetbutton, you can press it either before or after you turn the power off and on.
Important: Instructions that refer to modems do not apply to LAN users. LAN users
might have hubs, switches, routers, or connection pods that cable and DSL modemusers do not have. LAN users should contact their network administrator rather thanan ISP.
PPPoE Conne c t ion s If you are unable to connect to your ISP using PPPoE, make sure you have entered the
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If you are unable to connect to your ISP using PPPoE, make sure you have entered thecorrect information in Network preferences.
To check your Network preference settings:1 Choose Apple ( ) > System Preferences from the menu bar.
2 Click Network.
3 Choose Network Port Configurations from the Show pop-up menu.
4 Drag Built-in Ethernet to the top of the Port Configurations list.
5 Choose Built-in Ethernet from the Show pop-up menu.6 Click PPPoE.
7 Select Connect using PPPoE.
8 Check the Account Name field to be sure you have entered the correct informationfrom your ISP.
9 If you chose to save your password, retype it to make sure it is correct.10 Click TCP/IP. Make sure youve entered the correct information from your ISP
in this pane.
11 Click Apply Now.
Network Conne c t ion s
Make sure the Ethernet cable is plugged into your MacBook Pro and into the network.Check the cables and power supplies to your Ethernet hubs and routers.
If you have two or more computers attempting to share an Internet connection, besure that your network is set up properly. You need to know whether your ISP provides
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y p p p y y ponly one IP address or multiple IP addresses, one for each computer.
If only one IP address is provided, then you must have a router capable of sharing theconnection, also known as network address translation (NAT) or IP masquerading.For setup information, check the documentation provided with your router or ask the person who set up your network. The AirPort Base Station can be used to shareone IP address among multiple computers. For information about using an AirPortBase Station, check Mac Help or visit the AirPort Extreme website atwww.apple.com/support/airport.
If you cant resolve the issue using these steps, contact your ISP or network administrator.
Problems with AirPort Extreme Wireless CommunicationIf you have trouble using AirPort Extreme wireless communicationMake sure the computer or network you are trying to connect to is running and has a
wireless access point.
Make sure you have properly configured the software according to the instructionsthat came with your base station or access point.
Make sure you are within antenna range of the other computer or the networksaccess point. Nearby electronic devices or metal structures can interfere with wirelesscommunication and reduce this range. Repositioning or rotating the computer mightimprove reception.
Check the AirPort ( Z ) status menu in the menu bar. Up to four bars appear,indicating signal strength. If you dont see the bars, try moving your location.
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g g g y , y g y
See AirPort Help (choose Help > Mac Help, and then choose Library > AirPort Help
from the menu bar). Also see the instructions that came with the wireless device formore information.
K eeping Your Software Up to DateYou can connect to the Internet and automatically download and install the latest free
software versions, drivers, and other enhancements from Apple.When you are connected to the Internet, Software Update checks Apples Internetservers to see if any updates are available for your computer. You can set yourMacBook Pro to check the Apple server periodically and download and installupdated software.
To check for updated software:1 Choose Apple ( ) > System Preferences.
2 Click the Software Update icon and follow the instructions on the screen.
For more information, search for Software Update in Mac Help.
For the latest information about Mac OS X, go to www.apple.com/macosx.
Reinstalling the Software That Came with Your MacBook ProUse the software installation discs that came with your computer to reinstall Mac OS X
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Use the software installation discs that came with your computer to reinstall Mac OS Xand any applications that came with your computer.
Important: Apple recommends that you back up the data on your hard disk beforereinstalling software. Apple is not responsible for any lost data.
Installing Mac OS X and ApplicationsTo install Mac OS X and the applications that came with your MacBook Pro:
1 Back up your essential files.
Because the Erase and Install option erases your hard disk, you should back up youressential files before installing Mac OS X and other applications.
2 Make sure your power adapter is connected, plugged in, and the light is on.
3 Insert the Mac OS X Install Disc 1 that came with your computer.
4 Double-click Install Mac OS X and Bundled Software. To install only the applicationsthat came with your computer, double-click Bundled Software Only.
Note: To install iCal, iChat AV, iSync, iTunes, Safari, and the iLife applications,double-click Install Mac OS X and Bundled Software.
5 Follow the onscreen instructions.
6 After selecting the destination volume for installation, continue following the onscreen
instructions. Your computer might restart and ask you to insert the next Mac OS Xinstallation disc.
Note: To restore Mac OS X on your computer to the original factory settings,click Options in the Select a Destination pane of the Installer, and then select Eraseand Install.
Learning More, Service, and SupportYour MacBook Pro does not have any user-serviceable parts, except the memory. If you
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y p , p y yneed service, contact Apple or take your MacBook Pro to an Apple Authorized Service
Provider. You can find more information about the MacBook Pro through onlineresources, onscreen help, System Profiler, or Apple Hardware Test.
Online ResourcesFor online service and support information, go to www.apple.com/support. Chooseyour country from the pop-up menu. You can search the AppleCare Knowledge Base,check for software updates, or get help on Apples discussion forums.
Onscreen HelpYou can often find answers to your questions, as well as instructions andtroubleshooting information, in Mac Help. Choose Help > Mac Help.
System Profiler
To get information about your MacBook Pro, use System Profiler. It shows you whathardware and software is installed, the serial number and operating system version,how much memory is installed, and more. To open System Profiler, choose Apple ( ) >About This Mac from the menu bar and then click More Info.
AppleCare Service and SupportYour MacBook Pro comes with 90 days of technical support and one year of hardware
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repair warranty coverage at an Apple Store retail location or an Apple-authorized repaircenter, such as Apple Authorized Service Provider (AASP). You can extend yourcoverage by purchasing the AppleCare Protection Plan. For information, visitwww.apple.com/support/products or visit the website address for your countrylisted below.
If you need assistance, AppleCare telephone support representatives can help you withinstalling and opening applications, and basic troubleshooting. Call the support centernumber nearest you (the first 90 days are complimentary). Have the purchase date andyour MacBook Pro serial number ready when you call.
Note: Your 90 days of complimentary telephone support begins on the date of purchase and telephone fees may apply.
Cou ntry Phone Web si teUnited States 1-800-275-2273 www.apple.com/support
Australia (61) 133-622 www.apple.com/au/support
Canada (English)(French)
1-800-263-3394 www.apple.com/ca/supportwww.apple.com/ca/fr/support
Ireland (353) 1850 946 191 www.apple.com/ie/supportNew Zealand 00800-7666-7666 www.apple.com/au/support
United Kingdom (44) 0870 876 0753 www.apple.com/uk/support
Telephone numbers are subject to change, and local and national telephone rates mayapply. A complete list is available on the web:
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Locating Your Product Serial NumberUse one of these methods to find your computers serial number:
Choose Apple ( ) from the menu bar and then choose About This Mac. Click theversion number beneath the words Mac OS X. Clicking cycles between theMac OS X version number, the build version, and the serial number.
Click the Finder icon and open /Applications/Utilities/System Profiler. Click Hardwarein the Contents panel.
Remove the battery and view the serial number for your MacBook Pro in the batterybay. For information about removing the battery, see page 35.
www.apple.com/contact/phone_contacts.html
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www.apple.com/environment
Mac Help ergonomics
For your safety and that of your equipment, follow these rules for handling andcleaning your MacBook Pro and for working more comfortably. Keep these instructionsh d f f b d th
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handy for reference by you and others.
Important Safety Information
Avoiding water and wet locations Keep your computer away from sources of liquid,such as drinks, washbasins, bathtubs, shower stalls, and so on. Protect your computerfrom dampness or wet weather, such as rain, snow, and fog.
Handling your MacBook Pro Set up your MacBook Pro on a stable work surface thatallows for adequate air circulation under and around the computer. Do not operateyour MacBook Pro on a pillow or other soft material, as the material can block theairflow vents. Never place anything over the keyboard when operating the computer.Never push objects into the ventilation openings.
The bottom of your MacBook Pro may become very warm during normal use. If yourMacBook Pro is on your lap and gets uncomfortably warm, remove it from your lap andplace it on a stable work surface.
WARNING:Failure to follow these safety instructions could result in fire, electricshock, or other injury or damage.
Using the 85W MagSafe Power Adapter Make sure the AC plug or AC power cord isfully inserted into the power adapter before plugging the adapter into a power outlet.Use only the power adapter that came with your MacBook Pro or an Apple authorized
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Use only the power adapter that came with your MacBook Pro, or an Apple-authorizedpower adapter that is compatible with this product. The power adapter may becomevery warm during normal use. Always plug the power adapter directly into a poweroutlet, or place it on the floor in a well-ventilated location.
Disconnect the power adapter, remove the battery, and disconnect any other cables if any of the following conditions exists:
You want to add memory.
You want to clean the case (use only the recommended procedure described onpage 66 ).
The power cord or plug becomes frayed or otherwise damaged.
Your MacBook Pro or power adapter is exposed to rain, excessive moisture, or liquidspilled into the case.
Your MacBook Pro or power adapter has been dropped, the case has been damaged,or you suspect that service or repair is required.
The MagSafe power port contains a magnet that can erase data on a credit card, iPod,or other device. To preserve your data, do not place these and other magneticallysensitive material or devices within 1 inch (25 mm) of this port.
If debris gets into the MagSafe power port, remove it gently with a dry cotton swab.
Handling the battery Do not drop, disassemble, crush, incinerate, or expose thebattery to temperatures above 212 F (100 C). Stop using the battery if it appearsdamaged in any way Replace the battery only with an Apple-authorized battery for
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damaged in any way. Replace the battery only with an Apple-authorized battery forthis product. Dispose of used batteries promptly according to your local environmentalguidelines.
Avoiding hearing damage Permanent hearing loss may occur if earbuds orheadphones are used at high volume. You can adapt over time to a higher volume of sound that may sound normal but can be damaging to your hearing. If you experienceringing in your ears or muffled speech, stop listening and have your hearing checked.
The louder the volume, the less time is required before your hearing could be affected.Hearing experts suggest that to protect your hearing:
Limit the amount of time you use earbuds or headphones at high volume.
Avoid turning up the volume to block out noisy surroundings.
Turn the volume down if you cant hear people speaking near you.
High-risk activities This computer system is not intended for use in the operation of nuclear facilities, aircraft navigation or communications systems, air traffic controlsystems, or for any other uses where the failure of the computer system could lead todeath, personal injury, or severe environmental damage.
Laser Information for Optical Disc Drives
WARNING:Making adjustments or performing procedures other than those specified
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The optical disc drive in your computer contains a laser that is safe in normal use butthat may be harmful to your eyes if disassembled. For your safety, have this equipmentserviced only by an Apple Authorized Service Provider.
Important Handling Information
Turning on your MacBook Pro Never turn on your MacBook Pro unless all of itsinternal and external parts are in place. Operating the computer when parts aremissing may be dangerous and may damage your computer.
Carrying your MacBook Pro If you carry your MacBook Pro in a bag or briefcase,make sure that there are no loose items (such as paper clips or coins) that couldaccidentally get inside the computer through vent openings or the optical drive slotor get stuck inside a port. Also, keep magnetically sensitive items away from the
MagSafe power port.
Using connectors and ports Never force a connector into a port. When connecting adevice, make sure the port is free of debris, that the connector matches the port, andthat you have positioned the connector correctly in relation to the port.
in your equipments manual may result in hazardous radiation exposure.
NOTICE:Failure to follow these handling instructions could result in damage to yourMacBook Pro or other property.
Using the optical drive The SuperDrive in your MacBook Pro supports standard 12 cm(4.7 inch) discs. Irregularly shaped discs or discs smaller than 12 cm (4.7 inches) are notsupported.
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supported.
Storing your MacBook Pro If you are going to store your MacBook Pro for anextended period of time, keep it in a cool location (ideally, 71 F or 22 C) and dischargethe battery to 50 percent. When storing your computer for longer than five months,discharge the battery to approximately 50 percent and then remove it from theMacBook Pro. To maintain the capacity of the battery, recharge the battery to 50percent every six months or so.
Cleaning your MacBook Pro When cleaning the outside of your computer and itscomponents, first shut down your MacBook Pro, unplug the power adapter, andremove the battery. Then use a damp, soft, lint-free cloth to clean the computersexterior. Avoid getting moisture in any openings. Do not spray liquid directly onthe computer. Do not use aerosol sprays, solvents, or abrasives that might damage
the finish.
Cleaning your MacBook Pro display To clean your MacBook Pro screen, first shutdown your MacBook Pro, unplug the power adapter, and remove the battery.
Then dampen a clean, soft, lint-free cloth or paper with water only and wipe thescreen. Do not spray liquid directly on the screen.
Understanding ErgonomicsHere are some tips for setting up a healthy work environment.
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Keyboard and TrackpadWhen you use the keyboard and trackpad, your shoulders should be relaxed.Your upper arm and forearm should form an angle that is slightly greater than a rightangle, with your wrist and hand in roughly a straight line.
Use a light touch when typing or using the trackpad and keep your hands and fingersrelaxed. Avoid rolling your thumbs under your palms.
Not this This
Not this This
Change hand positions often to avoid fatigue. Some computer users might developdiscomfort in their hands, wrists, or arms after intensive work without breaks. If youbegin to develop chronic pain or discomfort in your hands, wrists, or arms, consult a
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qualified health specialist.
External MouseIf you use an external mouse, position the mouse at the same height as the keyboardand within a comfortable reach.
Chair
An adjustable chair that provides firm, comfortable support is best. Adjust the heightof the chair so your thighs are horizontal and your feet are flat on the floor. The back of the chair should support your lower back (lumbar region). Follow the manufacturersinstructions for adjusting the backrest to fit your body properly.
You might have to raise your chair so that your forearms and hands are at the proper
angle to the keyboard. If this makes it impossible to rest your feet flat on the floor, youcan use a footrest with adjustable height and tilt to make up for any gap between thefloor and your feet. Or you can lower the desktop to eliminate the need for a footrest.Another option is to use a desk with a keyboard tray thats lower than the regular work surface.
Built-in DisplayAdjust the angle of the display to minimize glare and reflections from overhead lightsand windows. Do not force the display if you meet resistance. The display is not meant
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to open past 130 degrees.
You can adjust the brightness of the screen when you take the computer from onework location to another, or if the lighting in your work area changes.
More information about ergonomics is available on the web:
Apple and the EnvironmentApple Inc. recognizes its responsibility to minimize the environmental impacts of itsoperations and products.
More information is available on the web:
www.apple.com/about/ergonomics
www.apple.com/environment
Regulatory Compliance Information
Compliance Statement This device complies with part 15 of the FCC rules.O i i bj h f ll i di i (1)
If your computer system does cause interference toradio or television reception, try to correct thei f b i f h f ll i
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Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)this device must accept any interference received,including interference that may cause undesiredoperation. See instructions if interference to radio ortelevision reception is suspected.
Lutilisation de ce dispositif est autorise seulement auxconditions suivantes: (1) il ne doit pas produire debrouillage et (2) lutilisateur du dispositif doit tre prt accepter tout brouillage radiolectrique reu, mme sice brouillage est susceptible de compromettre lefonctionnement du dispositif.
Rad io and Telev isi on Interferen c e This computer equipment generates, uses, and canradiate radio-frequency energy. If it is not installed andused properlythat is, in strict accordance with Apples
instructionsit may cause interference with radio andtelevision reception.
This equipment has been tested and found to complywith the limits for a Class B digital device in accordancewith the specifications in Part 15 of FCC rules. Thesespecifications are designed to provide reasonableprotection against such interference in a residentialinstallation. However, there is no guarantee thatinterference will not occur in a particular installation.
You can determine whether your computer system iscausing interference by turning it off. If the interferencestops, it was probably caused by the computer or one of the peripheral devices.
interference by using one or more of the following
measures: Turn the television or radio antenna until theinterference stops.
Move the computer to one side or the other of thetelevision or radio.
Move the computer farther away from the televisionor radio.
Plug the computer into an outlet that is on a different
circuit from the television or radio. (That is, makecertain the computer and the television or radio are oncircuits controlled by different circuit breakers orfuses.)
If necessary, consult an Apple-authorized serviceprovider or Apple. See the service and supportinformation that came with your Apple product.Or consult an experienced radio/television technicianfor additional suggestions.
Important: Changes or modifications to this productnot authorized by Apple Inc., could void the EMCcompliance and negate your authority to operate theproduct.
This product has demonstrated EMC compliance underconditions that included the use of compliant peripheral
devices and shielded cables (including Ethernet network cables) between system components. It is importantthat you use compliant peripheral devices and shieldedcables between system components to reduce thepossibility of causing interference to radios, televisionsets, and other electronic devices.
Responsible party (contact for FCC matters only): Apple Inc. Product Compliance,1 Infinite Loop, M/S 26-A, Cupertino, CA 95014-2084,408-974-2000.
Industry Canada StatementComplies with the Canadian ICES-003 Class Bspecifications. Cet appareil numrique de la classe B estconforme la norme NMB-003 du Canada. This device
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Wireless Radio Use This device is restricted to indoor use when operating inthe 5.15 to 5.25 GHz frequency band.
Cet appareil doit tre utilis lintrieur.
Exposure to Radio Frequency Energy The radiated output power of the AirPort Extremetechnology is below the FCC radio frequency exposurelimits. Nevertheless, it is advised to use the wirelessequipment in such a manner that the potential forhuman contact during normal operation is minimized.
FCC Bluetooth Wireless Compliance The antenna used with this transmitter must not becolocated or operated in conjunction with any otherantenna or transmitter subject to the conditions of theFCC Grant.
Bluetooth Industry Canada Statement This Class B device meets all requirements of theCanadian interference-causing equipment regulations.
Cet appareil numrique de la Class B respecte toutes lesexigences du Rglement sur le matriel brouilleurdu Canada.
complies with RSS 210 of Industry Canada.
Bluetooth EuropeEU Declaration of Conformity
This wireless device complies with the specificationsEN 300 328, EN 301-489, and EN 60950 following theprovisions of the R&TTE Directive.
EuropeEU Declaration of Conformity The equipment complies with the RF Exposure
Requirement 1999/519/EC, Council Recommendation of 12 July 1999 on the limitation of exposure of the generalpublic to electromagnetic fields (0 Hz to 300 GHz. Thisequipment meets the following conformance standards:EN300 328, EN301 893, EN301 489-17, EN60950
Hereby, Apple Inc., declares that this 802.11a/b/gMini-PCIe card is in compliance with the essentialrequirements and other relevant provisions of Directive1999/5/EC.
Complies with European Directives72/23/EEC, 89/336/EEC, 1999/5/ECSee http://www.apple.com/euro/compliance/
Korea Statements External USB Modem InformationWhen connecting your MacBook Pro to the phoneline using an external USB modem, refer to thetelecommunications agency information in thed i h i h d
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Singapore Wireless Certification
Taiwan Wireless Statements
Taiwan Class B Statement
VCCI Class B Statement
documentation that came with your modem.
ENERGY STARCompliance
As an ENERGY STARpartner, Apple has determinedthat standard configurations of this product meet theENERGY STARguidelines for energy efficiency. TheENERGY STARprogram is a partnership with electronicequipment manufacturers to promote energy-efficientproducts. Reducing energy consumption of productssaves money and helps conserve valuable resources.
This computer is shipped with power management
enabled with the computer set to sleep after 10 minutesof user inactivity. To wake your computer, click themouse or trackpad button or press any key on thekeyboard.
For more information about ENERGY STAR, visit:www.energystar.gov
Disposal and Recycling Information
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This symbol indicates that your product must be
disposed of properly according to local laws andregulations. Because the backlight lamp in the 17-inchMacBook Pro contains mercury, the product must bedisposed of separately from household waste. Whenyour product reaches its end of life, contact Apple oryour local authorities to learn about recycling options.
For information about Apples recycling program, go towww.apple.com/environment/recycling.
Battery D is po s al Informat ionDispose of batteries according to your localenvironmental laws and guidelines.
California: The coin cell battery in your product containshl S i l h dli d di l l
Taiwan:
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perchlorates. Special handling and disposal may apply.
Refer to www.dtsc.ca.gov/hazardouswaste/perchlorate.Deutschland: Dieses Gert enthlt Batterien. Bitte nichtin den Hausmll werfen. Entsorgen Sie dieses Gertesam Ende seines Lebenszyklus entsprechend dermageblichen gesetzlichen Regelungen.
Nederlands: Gebruikte batterijen kunnen wordeningeleverd bij de chemokar of in een speciale
batterijcontainer voor klein chemisch afval (kca) wordengedeponeerd.
European UnionDisposal Information:
The symbol above means that according to local lawsand regulations your product should be disposed of separately from household waste. When this product
reaches its end of life, take it to a collection pointdesignated by local authorities. Some collection pointsaccept products for free. The separate collection andrecycling of your product at the time of disposal willhelp conserve natural resources and ensure that it isrecycled in a manner that protects human health andthe environment.
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Index
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76 Looking for Something?
AAC power adapter. See poweradapter
AirPort Extremeproblems 54using 32
AppleCare 58
Apple Hardware Test 51Apple Remote 32application freeze 46applications
Front Row 23, 32iChat AV 23iLife 31Keynote 23Photo Booth 23
audio line in port 27
Bbattery
disposal 74
general information 28indicator lights 28location 21removing 35replacing 42storing 66
blinking question mark 48brightness controls 25built-in speakers 23button, power 12, 21
Ccable modem 11
camera. See iSightcarrying your computer 65changing
the desktop 15password 50System Preferences 15
checking memory 43
cleaningthe display 66your computer 66
computerfreezes 48inventory 9turning on 12
wont turn on 49connecting to a network 11controls
brightness 25keyboard 25volume 25
cord, power 10DDashboard 25desktop, customizing 15discs, supported 66display
cleaning 66external 25goes black 50release button 21
disposing of batteries 74disposing of your computer 73Dock 30
downloading software 55drive, optical 21DSL modem 11DVI port 27
Eejecting a disc 50Energy Saver preferences 29environmental impact 69ergonomics 67Ethernet
connecting to 11port 27
Expos 25ExpressCard slot 27external display port 27external modem 11
connection problems 51inventory of items 9IP address, sharing 54IP masquerading 54iSi ht id 23
Nnetwork address translation
(NAT) 54network connections 53
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FF1 to F12 function keys 25FireWire
connections 32port 27
flashing question mark 48Fn (Function) key 25Force Quit 46Front Row application 23, 32frozen application 46
Hhand positions 67headphone port 27
Help, finding answers 30high-speed USB 27
IiChat AV application 23iLife applications 31infrared (IR) receiver 23
installation instructionsadditional RAM 35memory 35overview 8
Internetconnecting 11
iSight video camera 23
K keyboard
ergonomics 67features 25illumination controls 25
Keynote application 23
M
Mac Help 30Mac OS X
reinstalling 56website 31
MagSafe power adapter. See
power adapterMedia Eject key 25memory
checking 43installing 34, 35specifications 34
mercury 73microphone 23Migration Assistant 13modem 11mouse 27, 68Mute control 25
Network Diagnostics 51Network Setup Assistant 51number, serial 59Num Lock key 25
Oonline resources 57optical digital audio ports 27optical drive
about 21supported disc sizes 66
Ppassword, resetting 50Photo Booth application 23ports on MacBook Pro 27power adapter
plugging in 63port 27using 10
power button 12, 21power cord 10PPPoE connections 53preferences. See System
preferencesproblems
See also troubleshooting
computer freezes 48computer wont turn on 46,
49display goes black 50Internet connection 51
Setup Assistant 51shutting down 16sleep
indicator light 21mode 15
See also problemsAirPort 54AppleCare 58computer freezes 48computer wont
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Internet connection 51pointer wont move 46PPPoE connections 53trouble ejecting a disc 50trouble using AirPort 54
putting your MacBook Pro tosleep 15
Qquestion mark, flashing 48
RRAM, installing 35reinstalling software 56removing the battery 35
replacing the battery 42resetting your password 50
Ssafety
general safetyinstructions 62
power adapter 63scrolling trackpad feature 21SDRAM specifications 34security slot 27serial number, finding 59service and support 58
mode 15slot-loading optical drive 21software
reinstalling 56updating 55
Software Update 55speakers 23specifications 32Startup Disk preferences 48stopping
an application 46your computer 16
storing your computer 66SuperDrive
about 21supported disc sizes 66
support 58System Preferences
customizing the desktop 15Energy Saver 15Software Update 55
Startup Disk 48System Profiler 57
Ttrackpad 13, 21troubleshooting
computer won trespond 46
computer wont turn on 49display goes black 50ejecting a disc 50hardware problems 51Internet connection 51pointer wont move 46service and support 57using Mac Help 57
turning on yourMacBook Pro 12
typing position 67
Uupdating software 55USB
connections 32ports 27
Vvideo camera indicator light 23Video Mode Toggle key 25volume controls 25
Wwaking your MacBook Pro 15
K Apple Inc. 2007 Apple Inc. All rights reserved.
Under the copyright laws, this manual may not becopied, in whole or in part, without the written consentof Apple.
The Bluetooth word mark and logos are owned by theBluetooth SIG, Inc. and any use of such marks by AppleInc. is under license.
Other company and product names mentioned hereinare trademarks of their respective companies. Mention
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o pp e.
Every effort has been made to ensure that theinformation in this manual is accurate. Apple is notresponsible for printing or clerical errors.
Apple1 Infinite LoopCupertino, CA 95014-2084408-996-1010
www.apple.comApple, the Apple logo, AirPort, AirPort Extreme, Expos,FileVault, FireWire, iCal, iLife, iMovie, iPhoto, iPod, iSight,iTunes, Keynote, Mac, MacBook, Macintosh, Mac OS, andSuperDrive are trademarks of Apple Inc., registered inthe U.S. and other countries.
AirPort Express, Finder, the FireWire logo, MagSafe,
Safari, Spotlight, and Tiger are trademarks of Apple Inc.AppleCare and Apple Store are service marks of Apple Inc., registered in the U.S. and other countries.
iTunes Store is a service mark of Apple Inc.
ENERGY STARis a U.S. registered trademark.
Intel and Intel Core are trademarks of Intel Corp. in the
United States and other countries.
a e t ade a s o t e espect ve co pa es. e t o
of third-party products is for informational purposesonly and constitutes neither an endorsement nor arecommendation. Apple assumes no responsibility withregard to the performance or use of these products.
Manufactured under license from Dolby Laboratories.Dolby, Pro Logic, and the double-D symbol aretrademarks of Dolby Laboratories. Confidential
Unpublished Works, 19921997 Dolby Laboratories,Inc. All rights reserved.
The product described in this manual incorporatescopyright protection technology that is protected bymethod claims of certain U.S. patents and otherintellectual property rights owned by MacrovisionCorporation and other rights owners. Use of thiscopyright protection technology must be authorized byMacrovision Corporation and is intended for home andother limited viewing uses only unless otherwiseauthorized by Macrovision Corporation. Reverseengineering or disassembly is prohibited.
Apparatus Claims of U.S. Patent Nos. 4,631,603, 4,577,216,4,819,098 and 4,907,093 licensed for limited viewinguses only.
Simultaneously published in the United States andCanada.
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