9122 S Wentworth Ave, Chicago, IL 60620(773)230-6301 ~ portm523@robertmorris.edu

Michael J. PorterObjectiveTo obtain a management position with a growth oriented business where my Management/Customer service/Office and interpersonal skills and experience will prove beneficial toward the organization’s current and long-term goals.

Education Robert Morris University – Chicago, IL – Grad 11/2016

Bachelor Degrees in Business Administration/Accounting and Management (I hold two Bachelor degrees in both Management and Accounting)

(Associates Degree in Business Management)

Jones College Prep. – Chicago, IL.

Experience09/2014 – 06/2016 | Work StudyRobert Morris University | Chicago, IL

• Book store- cashier• Library- assistant• Art Gallery- customer service

06/2013 – 07/2016 | Account ManagerThe Art Spot | Chicago, IL

• Set-up appoints for sales run by outside sales Reps• Customer Service• Event Set-up• Vendor management• Create leads for sales division

01/2014 – 07/2014 | Account ManagerHCSG | Chicago, IL

• Performed dietary, housekeeping and laundry management services in a skilled nursing rehabilitation center

• Ordered and budgeted account for food, housekeeping/laundry supplies and office equipment

• Performed HR and staffing duties: Scheduling and payroll

09/2012 – 06/2013 | AIT (El igib le for temp Administrators l icense in the state of IL)Renaissance @ South Shore | Chicago, IL

• Assisted the administrator in directing day-to-day functions of a 250+ bed facility in accordance with the Federal, State, County and local standards that regulate long-term care

• Oversaw the facilities HIPAA, JCAHO and corporate compliance programs• Assured that all employees, visitors and the general public follow established

policies and took plans to correct any identified areas of opportunity for quality improvement

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• Assisted with hiring, terminating employment, disciplinary hearings and grievance hearings

• Assisted Department Directors in the planning, conducting, and scheduling of in-service training classes, on-the-job training and orientation programs to assure the current policies and procedures are reviewed and updated as necessary

• Reviewed accidents and incidents and made recommendations for an effective safety program for the residents

• Reviewed resident complaints and grievances and made written reports of action taken.

• Assisted the Admissions Coordinator and Director of Nursing in pre-screening potential new residents

09/2011 – 09/2012 | Medical Records ConsultantRenaissance @ South Shore | Chicago, IL

• Protected the confidentiality of patient information according to medical records guidelines

• Coordinated quality improvements activities• Performed chart analysis to ensure that all the proper forms are present and

complete, and make certain that the medical information is current and accessible to doctors and other disciples

• Audited medical records files to insure they are properly credentialed• Created and duplicated medical documents via Microsoft Excel 2010• Acted as facility Manager on duty for select weekends

08/2010 – 09/2011 | Central Supply Manager/Records ClerkRenaissance @ South Shore | Chicago, IL

• Ordered and stocked entire facility with resident medications, supplements, hygiene products and other nursing supplies

• Monitored/ Track monthly budget for supplies and stock• Assigned medical equipment to residents, kept track of machine’s performance,

sanitized medical equipment when not in use• Prepared medical files for physicians, medical examiners, and legal representatives

when needed• Maintained file maintenance for assigned unit, which included chart thinning,

cleaning, and organization• Promoted to Full time Records Clerk 02/2011

06/2010 – 08/2010 | Dietary AideRenaissance @ South Shore | Chicago, IL

• Performed dietician duties in absence of dietician• Completed dietary assessment for newly admitted residents• Ran the tray line • Sanitized dishware • General cleaning • Promoted to Central Supply Manager/Records Clerk 08/2010

08/2009 – 04/2010 | Event CoordinatorAthletes Against Drugs | Event Coordinator

• Event set-up and planning• Reserved space for future events• Purchasing• Handled expense account• Reception

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SkillsMS Office Suite 2010, Type 60WPM, Strong management skills, Excellent communication

skills (Oral, written, tele-)IRS Advanced Certified, QuickBooks proficient, Experienced IDEA Data Analysis Software

References available upon request