- 1. Your Next Quality Professional specializing in continuous
improvement Maggie Cronin
2. Whats in it for You?
- I will Design, Develop, Implement and Manage your quality
Management System (QMS), for any standard or model you choose for
your business needs.
- I will provide leadership, expertise, team building and
professional quality experience to your company.
3. What I do
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- Heading international audit/assessment teams
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- Maintaining multiple ISO certifications and overall
compliance
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- Implementing quality functions/processes in global
organizations
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- Authoring performance excellence training manuals
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- Mapping and documenting processes to increase business
effectiveness and efficiency
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- Conducting Gap Analyses to identify areas of improvement
- While driving consistent regulatory compliance, I draft and
maintain technical quality processes, lead cross-functional teams
and improve department and organizational performance, saving
corporations millions.
- Through periodic audits and assessments, I have identified
opportunities for cost reduction and gaps in potential growth.
- I have developed Lean Six Sigma and PDCA process maps for use
in executing projects for process improvement and cost
reduction.
4. Who am I? I authored an article forICOSAMagazine (November
2008).I am a Senior ASQ Member and a ISO 9001 Certified Lead
Auditor and a TL9000 Certified Auditor I am a CMMI Assessment Team
Member and am a member of the CMMI Assessor Pool with SEI-Carnegie
Mellon I am a Malcolm Baldrige criteria examiner and Mentor with
the Army Community of Excellence (ACOE), and have volunteered with
Florida Sterling, and Colorado Performance Excellence (CPEx) I have
executed and maintained multiple ISO certifications and overall
compliance to several ISO and ISO related standards, e.g., ISO
9001:2008, ISO 14001, ISO 13485, AS9100, and AS9006. 5. Who am
I(contd) I have led and managed international audit/assessment
teams and implemented quality management systems/processes in
global organizations, e.g., Telecommunications, Medical, Aerospace,
Real Estate, Research and Development, Software and Hardware
development, and Manufacturing. I have developed industry specific
performance improvement/excellence training modules for various
organizations I also have experience with SAP, RUP, Agile, Force
Field Analysis, Gap Analysis, SW Development Lifecycles and
Integrated Standards assessments. 6. Some Employers
- I have worked for AT&T, Lucent Technologies, and Avaya,
inc., and as a Consultant( cognence, inc& Red Bead
Solutions)for the following industries & businesses
7. Logos that represent some of my areas of expertise ("kai")
("zen") Process Mapping Audit Plan 8. Selected Highlights
- Introducing CMMI maturity methodology.A major fortune 500 group
was not measured against SW Development maturity. Chosen to lead
new Product & Process Quality Analyst team, introducing CMMI
maturity method to baseline the groups development. Derived
forecast that subsequent improvements would net the company up to
$14M in saving in two years.
- Leading special projects team to company awards.Appointed by
Telecommunications VP to lead cross-functional team on DOA
initiative. Establishedfirstfaulty equipment or DOA tracking
system, employing TQM principles to create and document processes,
establish measures and set-up web-tracking system. Saved $13.3M in
first two years of operation.
- Improving internal tracking systems and saving company
millions.Telecommunications Equipment Company did not have a system
in place to track and manage non-salable items that were in the
centralized return system. Developed Non-Stock Tracking Process to
manage the disposition of non-stock items, saving $10M in inventory
expenses.
- Designed, Developed and Deployeda training organization for a
major copper cable producer
9. Next Steps
- ASQ Certified Quality Manager/Organizational
Excellence(CQM/OE-2010)
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- Hard at work, studying right now
- Helping your company achieve even greater things
10. Questions
- Please contact me at[email_address]
- Visit my LinkedIn
pagehttp://www.linkedin.com/in/maggiecronin