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ALASBO - December 2016 1 Luke Fulp, Assistant Superintendent of Business and Operations Mike Brown, Executive Director of Operations Justin Michaud, Senior Program Manager

Luke Fulp, Assistant Superintendent of Business and ... · ALASBO - December 2016 1 Luke Fulp, Assistant Superintendent of Business and Operations Mike Brown, Executive Director of

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Page 1: Luke Fulp, Assistant Superintendent of Business and ... · ALASBO - December 2016 1 Luke Fulp, Assistant Superintendent of Business and Operations Mike Brown, Executive Director of

ALASBO - December 20161

Luke Fulp, Assistant Superintendent of Business and OperationsMike Brown, Executive Director of OperationsJustin Michaud, Senior Program Manager

Page 2: Luke Fulp, Assistant Superintendent of Business and ... · ALASBO - December 2016 1 Luke Fulp, Assistant Superintendent of Business and Operations Mike Brown, Executive Director of

Where we are going

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Page 3: Luke Fulp, Assistant Superintendent of Business and ... · ALASBO - December 2016 1 Luke Fulp, Assistant Superintendent of Business and Operations Mike Brown, Executive Director of

Provide a 5 year technology roadmap for the District which:

• Outlines goals for educational technology• Outlines technology infrastructure goals and

discusses sustainability• Provide a construct for managing technology

standards and expenditures

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Page 4: Luke Fulp, Assistant Superintendent of Business and ... · ALASBO - December 2016 1 Luke Fulp, Assistant Superintendent of Business and Operations Mike Brown, Executive Director of

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Personalized Student LearningEmploy resources that create equitable and

accessible learning systems that make learning possible everywhere and all the time

Digital Content & Resources

• High quality and affordable digital learning content

• Embed coding and computational thinking curriculum at all levels

Collaborative Leadership

• Clear vision for use of technology

• Embed an understanding of technology enabled education within roles and responsibilities of leaders

Professional Development

• Improve digital literacy and citizenship through professional learning experiences

• Develop a teaching force skilled in online and blended instruction

Robust Infrastructure

• Adequate broadband access, wireless connectivity, and devices that enable a technology rich learning environment

…carefully designed and thoughtfully applied,

technology can accelerate, amplify, and

expand the impact of effective teaching…

…technology-richlearning environments.

- National Education Technology Plan (NETP)

Page 5: Luke Fulp, Assistant Superintendent of Business and ... · ALASBO - December 2016 1 Luke Fulp, Assistant Superintendent of Business and Operations Mike Brown, Executive Director of

• Ubiquitous wireless access in schools• E-rate Category 2 funds

• Home Internet access• Working with local provider(s)

• High speed connectivity to schools• Robust intern program (support)• High quality, low cost devices• Financing and leasing options

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Guiding principles: strategic asset, sustainable,

secure, reliable, scalable, equity, and customer service

Page 6: Luke Fulp, Assistant Superintendent of Business and ... · ALASBO - December 2016 1 Luke Fulp, Assistant Superintendent of Business and Operations Mike Brown, Executive Director of

Leasing Options

Benefits

• Operational and budget flexibility

• Protection against obsolescence (refresh schedule)

• Acquire more upfront

Takeaways• Requires long term plan and commitment

• Potential for 5%-10% savings over lifecycle

• Lifecycle management (asset recovery, asset management, reporting, etc.)

• Know the terms (start and end dates, buy-out, auto renewal, subject to appropriation, etc.)

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Page 7: Luke Fulp, Assistant Superintendent of Business and ... · ALASBO - December 2016 1 Luke Fulp, Assistant Superintendent of Business and Operations Mike Brown, Executive Director of

What it will take to get there

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Page 8: Luke Fulp, Assistant Superintendent of Business and ... · ALASBO - December 2016 1 Luke Fulp, Assistant Superintendent of Business and Operations Mike Brown, Executive Director of

• It is a plan• It is a living document• Implementation occurs as the plan evolves

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Initial planning

Analysis & Design

Testing

Implementation

EvaluationPlanning

Page 9: Luke Fulp, Assistant Superintendent of Business and ... · ALASBO - December 2016 1 Luke Fulp, Assistant Superintendent of Business and Operations Mike Brown, Executive Director of

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• Technology Advisory Committee• Roadmap working group• Pilot programs• Other school district site visits• Community awareness: Annual Tech Expo• Administration and School Board buy-in• Evaluation rubrics (clearly defined requirements)

• Policies and processes (including support models such as Call Center, digital first responders, etc.)

Collaborative and learning process (and at

times uncomfortable)

Page 10: Luke Fulp, Assistant Superintendent of Business and ... · ALASBO - December 2016 1 Luke Fulp, Assistant Superintendent of Business and Operations Mike Brown, Executive Director of

• Build the portfolio (planning and design)

• Revitalize (modernize) the network• Connectivity, Access Points, Servers, etc.• Automate processes

• Improve responsiveness and build confidence• Fourth utility mindset

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1..n

blueprint inventory id gaps priorities

Page 11: Luke Fulp, Assistant Superintendent of Business and ... · ALASBO - December 2016 1 Luke Fulp, Assistant Superintendent of Business and Operations Mike Brown, Executive Director of

Technology Portfolio: Blueprint + Enhanced Access

Enabling Infrastructure

$ $

NetworkConnectivity

$

SecurityCameras

$ $

End User Devices

$ $

Interactive Displays

$ $

Print & Copy

$ $

Licenses & Subscriptions

$

Total Portfolio Value$ | $

• Gears = categorize technology spending into major areas

• Mechanism for quantifying and discussing costs and sustainability and attributing value (i.e. strategic asset)

• Blueprint = planning and design• Enhanced access = District

objective for how we defined a technology rich learning environment

Telephony

$ $ Legend

Category

Value Annual Cost

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Average Student : PC Ratio = 1.5:1

Page 12: Luke Fulp, Assistant Superintendent of Business and ... · ALASBO - December 2016 1 Luke Fulp, Assistant Superintendent of Business and Operations Mike Brown, Executive Director of

Where we are today

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Page 13: Luke Fulp, Assistant Superintendent of Business and ... · ALASBO - December 2016 1 Luke Fulp, Assistant Superintendent of Business and Operations Mike Brown, Executive Director of

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Network InfrastructureWork Underway

• New! Internet edge

• New! web caching• Wireless access expansion / refresh

• UPS refresh• New! monitoring / management

Work Completed• Routing / switching refresh

• Internet connection upgraded to 2GB

• Monthly maintenance

change /CHānj/ verb make or become different

Processes, Policies, and ProceduresWork Underway

• New! technology roadmap and blueprint

• New! Annual Tech Expo

• New! elevated user 2FA

Work Completed• New! Technology Advisory Committee

• Password policy• New! local admin privileges to staff

• New! web filtering policy

Server InfrastructureWork Underway

• Server / storage refresh / upgrade

• Datacenter fire suppression / alarm

• New! copy / print management

Work Completed• Disaster recovery• Security server upgrade

• Monthly maintenance and server health checks

• Storage expansion

End User InfrastructureWork Underway

• Re-imaging devices• New! Chromebook deployments

• Exploring leasing options

• Exploring home Internet options

Work Completed• Chromebook pilot• New! System Center Configuration Manager (SCCM)

• Cyber Center refresh

• New! WMS Coding

Enterprise ApplicationsWork Underway

• Planning for Exchange migration to Office 365

• New! IT service catalog / portfolio

• Exploring student information system options

Work Completed• New! Office 365 rollout

• ShareSuccessmigration to Office 365

• Student email migration to Gmail

Support SystemWork Underway

• New! Intern program

• New! device patching and updates

• Exploring school site support

Work Completed• New! Call Center• New! Self-service password reset

• Site specialist reorganization

• Telephony moved from O&M to IT

What is technology as a

utility?

• A system that provides equitable access to high quality and affordable digital learning resources

• Recognized as reliable, scalable, and sustainable

Page 14: Luke Fulp, Assistant Superintendent of Business and ... · ALASBO - December 2016 1 Luke Fulp, Assistant Superintendent of Business and Operations Mike Brown, Executive Director of

1. Network connectivity/Internet access2. Enabling Infrastructure (switches,

routers, servers, storage, wireless access points, firewalls, web filters, etc.)

3. Licenses and subscriptions4. Print and copy5. Staff Devices6. Interactive Displays7. Student devices

Takeaway:

Device infrastructure often suffers the most when the entire program is not properly funded (i.e. sustainable) as other priorities are required to enable technology in the classroom

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Page 15: Luke Fulp, Assistant Superintendent of Business and ... · ALASBO - December 2016 1 Luke Fulp, Assistant Superintendent of Business and Operations Mike Brown, Executive Director of

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• Build teacher capacity

• Ramp up resourcing and support systems

• Create conditions for smooth transition to take home model

2-3 YearsStrategy

• Reassess device requirements and instructional needs

• Is enhanced access sustainable?

• Should take home option be added to enhanced access?

Decision Point

• Robust teacher devices with PD

• Build to enhanced access

• Leverage all available funding to build out with sustainability

• Re-visiting interactive display standard

• Improved support

Now

Page 16: Luke Fulp, Assistant Superintendent of Business and ... · ALASBO - December 2016 1 Luke Fulp, Assistant Superintendent of Business and Operations Mike Brown, Executive Director of

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Questions

Luke Fulp, Assistant Superintendent of Business and Operations

[email protected]

Mike Brown, Executive Director of [email protected]

Justin Michaud, Senior Program [email protected]