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LOUISE SHIPLEY
Fellowes Brands
OPI EUROPEAN FORUM 2017
The changing work environment and its impact on employee
health and wellbeing
Louise ShipleyEuropean Business Team Manager,
Workspace Management, Fellowes Brands (Europe)
1. What is changing within the work environment?
2. What problems are being created?
3. Why is Health & Wellbeing so important?
4. What can businesses do about this?
Content
So, what is changing?
58.6% of European adults are overweight
and 23% are obese
http://www.euro.who.int/en/health-topics/noncommunicable-diseases/obesity/data-and-statistic
WE are changing…
30% never engage in basic physical activity such as
gardening, dancing, washing the car etc
42% of Europeans never exercise or play sport
http://ec.europa.eu/health/sites/health/files/nutrition_physical_activity/docs/ebs_412_en.pdf
30% of the European workforce will be over 55
by 2030
https://osha.europa.eu/sites/default/files/infographics/Infographic%20HWC_210x495_EN.jpg
Flexible working… remote working
Longer hours and complex workloads
We only stop when we sleep
Blurring of work/life balance
Increase of sedentary tasks
Always connected. Always on
The WAY and WHERE we working is changing…
• More generations than ever are working together
• Work has evolved from a source of stability to self-expression
• For millennials, their jobs are an integral part of their lifestyle
• Gen Z (2000+) are digital natives looking for teamwork, play and flexibility
Who we work WITH is changing
Younger employees are more likely to use ergonomic workstation accessories
11
75%
83%78% 77%
68%64%
Total 18-24 25-34 35-44 45-54 55-64
Q23 Which of the following ergonomic products do you usually use when working on a computer, laptop or tablet at your main place of work?
• Use at least one ergonomic workstation accessory
Loudhouse Research, commissioned by Fellowes 2017
Generation Z
Millennials
Generation X
Baby Boomers
Baby Boomers 1946 -1964Generation X 1965 - 1979Millennials 1980 - 1997Generation Z 1998 - 2020
• More complex – more devolved
• Shift from ‘process working’ to ‘knowledge or wisdom working’ activities
• Evolving, agile roles
• Learning new skills and technologies
• Collaborating to find solutions
We have greater expectations…and pressures… about how we work
What problems are being created?
The European workeris becoming
increasingly unwell
94% of European workers sit for long periods of time without moving around
Loudhouse Research, commissioned by Fellowes 2016
• 78% believe bad working habits at their desk cause ailments such as back ache, neck ache and eye strain
• 60% say the bad habits affect their performance
Loudhouse Research, commissioned by Fellowes 2016
Many of us adopt bad working habits
• Harder to identify• Harder to measure • Harder to address
56% of European workers are going to work when their performance is affected by work-related health issues
This has a major impact on workplace productivity
Loudhouse Research, commissioned by Fellowes 2017
Presenteeism is the new absenteeism
More than 50% of EU workers consider stress to
be common in their workplace
http://hw2014.healthy-workplaces.eu/en/stress-and-psychosocial-risks/facts-and-figures
Why is Health & Wellbeing so important?
Staff costs typically account for about 90% of an organisation’s operating costs. It follows that the productivity of staff, or anything that impacts their ability to be productive, should be a major concern for any organisation.
World Green Building Council
Businesses biggest asset is People
Businesses across Europe are losing an estimated €73 billion annually due to employee sickness caused by work-related ailments
Source: Loudhouse Research 2016, commissioned by Fellowes
IT’S THE LAWto undertake regular workstation risk assessmentsEC DIRECTIVE 90/270/EEC
39% of European employees say they’ve never had one
Loudhouse Research, commissioned by Fellowes 2016
European Agency for Health & Safety at Work
2016 – 2017 Campaign
93% believe being comfortable at their desk helps them be more productive and perform better at work
Loudhouse Research, commissioned by Fellowes 2016
Happy and healthy employees do better work – and more of it
Across Europe, 74% of senior managers believe that offering health & wellbeing initiatives will help them to attract better staff
Loudhouse Research, commissioned by Fellowes 2017
77% of EMPLOYEES believe companies with strong health and wellbeing ethics attract the best staff
Loudhouse Research, commissioned by Fellowes, 2017
Research from the Global Wellness Institute estimates that investment in workplace wellbeing (now worth €18 billion in Europe) will “explode in the next five to 10 years.”
Today, the GWI estimates that only 23% of European workers have access to workplace wellbeing initiatives/services.
Workplace Wellbeing Awareness is on the rise
But we will work differently
• New kinds of jobs are being created
• New ways of working are evolving
• New skill sets are being introduced
Attracting and retaining top quality people will be essential
The future is not all about robots
What can businesses do about this?
Health & wellbeing at work is far more than just providing
employees with a bowl of fruit
*https://ergonomicedge.wordpress.com/tag/cost-savings/**Using Total Worker Health® Concepts to Reduce the Health Risks from Sedentary Work, National Institute for Occupational Safety and Health
Prolonged sitting is linked to numerous health concerns, hinders proper digestion and damage may be irreversible.
Sitting is associated with back and shoulder pain, premature mortality, diabetes, chronic diseases, metabolic syndrome, and obesity.**
Sedentary working for prolonged periods is dangerous
Prevention is Critical
Ergonomic Injuries are costly
New breed of work-related issues
Medical assistance is increasingly complex
Health and Wellbeing at Work
Avenues of Influence
Physical and psychological work environment
• Strong, effective and visible leadership is vital to improving health in the workplace
• There’s a legal and ethical duty to look after the health of employees
• Businesses need healthy employees to drive success
https://osha.europa.eu/en/themes/leadership-and-worker-participation
Business leaders need to lead by example
74% of employees agree that the wellbeing programmes encourage and support them to take care of their health.
We take the health and wellbeing of our people seriously
https://www.ft.com/content/9a5cc7fc-439b-11e6-9b66-0712b3873ae1
Tim Munden, chief learning officer at Unilever, estimates that across its European businesses, the consumer products group recoups €6 for every €1 invested in health programmes.
Companies are using extensive tailored wellbeing programmes and initiatives to lower absenteeism /presenteeismcosts, attract / retain talent and encourage a healthy workforce
http://www.forbes.com/sites/danschawbel/2016/11/01/workplace-trends-2017/2/
A healthy workforce is defined by individual value
Pivotal factor was whether an employee identified their company as “caring about their
health/wellness,” and when they did, their overall health, stress levels and job
engagement improved significantly.
• They are seeking solutions, not just products
• Looking for consultative approach – expert advice
• Added value – knowledge and training for best practice
• Access to tools that help improve employees’ health, wellbeing and performance
Businesses are looking for added value
Encourages the demise of the sedentary workplace
• Embraces the active working phenomenon
• Defines a new “healthy” business culture
• Reflects the strategic vision and values of the business
The healthy workplace of the future
OPI EUROPEAN FORUM 2017
The changing work environment and its impact on employee
health and wellbeing
Louise ShipleyEuropean Business Team Manager,
Workspace Management, Fellowes Brands (Europe)