London Market Training Ltd deliver open/public technical insurance, business skills and compliance related courses. They are held for businesses that do not have a sufficient number of delegates to merit a closed in‐house course and as such are a cost-effective alternative. They are brought to you by the team which delivered much of the CII Broker Academy Programme for the last three years and which, in 2017, achieved an overall feedback rating of 4.4 out of 5.

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Contents ........................................................................................................................... 2

Introduction ..................................................................................................................... 3 Contact us: ...................................................................................................................................... 3

Course Calendar ................................................................................................................ 4

Business Skills Courses ...................................................................................................... 5 Business Writing .................................................................................................................................. 5 Handling Stress – the Practical Way.................................................................................................... 5 Improving Interview Outcomes .......................................................................................................... 5

Corporate Governance & Compliance Courses ................................................................... 6 From SIMR to SMCR: a conversion course for Insurers ...................................................................... 6 Implementing SM&CR in FCA Regulated Insurance Intermediaries ................................................... 6 Introduction to GDPR .......................................................................................................................... 6

Revision Workshops ......................................................................................................... 7 LM1 Lunchtime Revision Workshops .................................................................................................. 7 LM3 Lunchtime Revision Workshops .................................................................................................. 7 M/P05 Revision Workshop ................................................................................................................. 7 M/P92 Revision Workshop ................................................................................................................. 7

Technical Insurance .......................................................................................................... 8 Introductory Insurance Courses ..................................................................................................... 8

Introduction to Commercial Insurance ............................................................................................... 8 Introduction to Cyber Insurance ......................................................................................................... 8 Introduction to Insurance ................................................................................................................... 8 Introduction to Insurance Finance ...................................................................................................... 8 Introduction to Liability Insurance ...................................................................................................... 9 Introduction to Marine Hull ................................................................................................................ 9 Introduction to Professional Indemnity Insurance ............................................................................. 9 Principles of Insurance ........................................................................................................................ 9 Underwriting at Lloyd's ....................................................................................................................... 9

Technical Insurance ........................................................................................................ 10 Intermediate Insurance Courses ................................................................................................... 10

CMR – from Articles 1 to 41 .............................................................................................................. 10 Intermediate Business Interruption Insurance ................................................................................. 10 Intermediate Cyber Insurance .......................................................................................................... 10 Intermediate Liability Insurance ....................................................................................................... 11 Stockthroughput and Project Cargo Insurance Training ................................................................... 11

Technical Insurance ........................................................................................................ 12 Advanced Insurance Courses ........................................................................................................ 12

Advanced Business Interruption - Issues and Updates ..................................................................... 12 Advanced Cyber Insurance ................................................................................................................ 12 Advanced Professional Indemnity Insurance - Update and Emerging Issues ................................... 12

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London Market Training Ltd deliver open/public technical insurance, business skills and compliance related courses. They are held for businesses that do not have a sufficient number of delegates to merit a closed in‐house course and as such are a cost-effective alternative. They are brought to you by the team which delivered much of the CII Broker Academy Programme for the last three years and which, in 2017, achieved an overall feedback rating of 4.4 out of 5. Our clients train their staff because they wish to make a positive impact on their people and their business. Our financial service clients work with us because we are part of the insurance market and have a clear understanding of the way in which it operates. Our ability to deliver courses that really make a difference also appeals to our non-financial service clients. Our clients include Insurance Brokers, Syndicates/Managing Agents, Solicitors/Lawyers, P&I Clubs and Mutuals, Insurance Run-Off Companies and Associations, Surveyors, Insurance Service Companies, Banks and other financial service businesses. We also design and deliver business and soft skills training courses to non-financial service organisations including not-for-profit associations and charities. We are passionate about personal development and the advantages it brings to our clients. Our objective is to help professionals at all levels to work effectively and to inspire them to continue to develop. Please see our website’s Testimonials page for client and delegate feedback. Nominations for our open courses are accepted from all businesses or individuals. All of our open courses are held in the City of London.

Tel: +44 (0) 1525 850086 Email: mail@lmtraining.co.uk www.lmtraining.co.uk

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Please note we regularly add additional courses to our open/public schedules. If you are looking for a course that does not appear here check the Bookings page of our website or alternatively give us a call and we will add the course to our schedules.

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Our business skills courses are designed to help delegates gain and develop the skills and key behaviors needed in today's business environment. They are also designed to assist businesses gain engagement, energy, innovation, confidence and commitment from their workforce. All courses are held in a workshop environment and our trainers make full use of syndicate and group exercises to help put theory into practical context. Our trainers are experts in their field and have the skills to not only educate and inform, but also encourage and inspire. Click on the course names below to view the full outline on our website.

23 May 2018 Price: £220 + VAT

During the course of the day, delegates will learn the essential writing skills to effectively write business documents including reports and letters.

16 May 2018 (Half Day) Price £180 + Vat

This workshop is all about providing people with practical resources which they can call upon when feeling stressed or when they are likely to be in a stressful situation. Three main objectives underpin the workshop: to identify causes of stress, to understand how it affects us and to explore different options for minimising and dealing with stress.

24 April 2018 (Half Day) Price £180 + Vat

Interviewing and selecting the right people can be a big challenge, especially when you’re feeling under resourced to start with. It can be a costly process, not to mention the hidden cost of poor hires. Are you interviewing effectively as well as lawfully? Are you really getting the right outcomes?

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Our regulatory and corporate governance courses cater for delegates at all levels who need to learn or gain a better understanding of principle based regulation, legislation and corporate best practice. All of our courses are conducted by trainers who are up-to-date with recent regulatory directives and corporate governance best practice and understand how insurance and related businesses need to interpret and comply with regulation, legislation and corporate best practice. They understand how to deliver a course that is interesting, up-to-date and topical. Click on the course names below to view the full outline on our website.

17 May 2018 (Half Day) Price: £190 + VAT

In addition to gaining an understanding of the structure of SM&CR, the course will help individuals equip their firms to achieve a transition based on realistic gap analysis, and be a forum to compare the approaches being taken by firms.

26 June 2018 (Half Day) Price £190 + Vat

This course will help individuals equip their firms to achieve the transition through solid understanding of SM&CR and realistic gap analysis.

28 February 2018 (Half Day) Price £190 + Vat

This half day workshop will provide an essential guide to the changes to data protection regulation and the preparations which will need to be made in order to be ready for 2018.

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All workshops are conducted by qualified (ACII, CIP) insurance practitioners, who specialise in delivering revision workshops for CII candidates at Award, Certificate, Diploma and Advanced Diploma levels. Click on the course names below to view the full outline on our website.

09, 11, 16, 18, 23, 25 April 2018 (1 hour)

Price: £210 + VAT

This is a series of six lunchtime LM1 revision workshops of an hour each.

05, 07, 12, 14, 19 & 21 March 2018

Price £210 + Vat

This is a series of six lunchtime LM3 revision workshops of an hour each.

06 March 2018 Price £240 + Vat

This interactive one-day revision workshop is for anyone taking the compulsory module M/P05 either via the traditional method or by the new Mixed Assessment method, or for anyone who wants to refresh their knowledge of insurance law.

20 March 2018 Price £240 + Vat

This interactive one-day open revision workshop is for anyone taking the compulsory module M/P92 either via a traditional written exam or by the new Mixed Assessment method.

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Our introductory courses provide a basic introduction to insurance and particular types of insurance. They are suitable for delegates who are new to the principles of insurance or are beginning to specialise. Click on the course names below to view the full outline on our website.

06 November 2018 Price: £220 + VAT

This course provides an overview of the development of the commercial insurance market and the necessary historical perspective to understand current practice. It will provide an insight into the key issues facing the market today and into the future.

13 March 2018 Price £220 + VAT

This course looks at the cyber risk limitations and exclusions for typical and traditional corporate insurance cover and the specialist cyber insurance solutions currently available.

08 May 2018 Price £220 + Vat

This course has been designed to put insurance into context by introducing the delegates to the operation and principles of insurance and also to give delegates an understanding of insurance terminology.

27 March 2018 Price £240 + Vat

This one-day course is an introduction to the dynamics, language and processes of business and insurance finance. It explains the jargon, demonstrates how the basics still apply to insurance but highlights where it is unique from other industries, and how this is reflected in the financial reporting.

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17 April 2018 Price £220 + Vat

This course is designed to put Liability insurance into context and to introduce the delegates to the operation and principles of Liability insurance.

20 June 2018 Price £220 + VAT

The aim of the workshop is to introduce delegates to the ship, methods of earning, risks to the ship, cargo and freight and some of the common issues that arise in the event of a loss. The course also refers to the Marine Insurance Act 1906 where appropriate.

21 June 2018 Price £220 + Vat

Delegates who attend this course will learn to identify the categories of professionals that may have a Professional Indemnity exposure. Delegates will learn to understand how professional liability arises, the types of claims and the coverage afforded.

05 June 2018 Price £220 + Vat

This course is designed to build upon the basic knowledge obtained at the beginning of a career in insurance and develops the content of introductory workshops that are available to a more in-depth level.

10 April 2018 Price £220 + Vat

This course has been designed for those who work in the Lloyd’s environment who are looking to develop their understanding of how a Lloyd’s Syndicate conducts its business. Unlike most training courses centered purely around the process of placing risks within Lloyd’s, this workshop also features an introduction to the various considerations to take into account when managing the overall exposure of a syndicate.

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Our intermediate Insurance courses are designed for delegates who wish to take their specialisation to another level. They also complement study for professional qualification. The courses help delegates gain a better understanding of the structure, technicalities and peculiarities of insurance products and risks, enabling them to be better placed to sell their products and act for their clients in a more professional and informed manner. Click on the course names below to view the full outline on our website.

12 June 2018 (Half Day) Price: £200 + VAT

Delegates to this course will soon understand the defences that the haulage contractor has against any claim for loss or damage to those goods and they will also learn how those defences can be overcome in certain circumstances.

20 September 2018 Price £240 + VAT

This one-day interactive workshop follows on from the Introduction to Business Interruption workshop and takes the subject to a more advanced level. It explores in more detail some of the complexities of the subject and provides delegates with the wider knowledge required to more effectively handle this type of business

25 September 2018 Price £240 + Vat

This course follows on from our introductory Cyber risks course and looks, in greater detail, at the extent of cover provided by conventional insurance policies against cyber risks as well as the conditions and exclusions of specialist cyber risks insurance policies. The course also looks at the different cover options available, how they apply to different clients, the key risk management issues and claims matters.

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12 September 2018 Price £240 + Vat

This one-day interactive workshop will provide participants with an opportunity to explore EL, Public and Products Liability insurance in more depth than the introductory workshop.

20 March 2018 Price £260 + Vat

This one day open Intermediate level insurance course covers Stockthroughput Insurance in the morning followed by Underwriting Project Cargo insurance in the afternoon.

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This is where our insurance technical training gets serious! All of our advanced courses are designed to enhance delegates' understanding of their chosen field. Our advanced courses also complement study for professional qualification. All of our advanced courses are very specific and refer to recent case law and market precedence. All of our trainers are experts in their field and have the ability to interact with delegates at a high technical level, whilst keeping the course interesting, topical and up-to-date. Click on the course names below to view the full outline on our website.

11 October 2018 Price: £250 + VAT

The aim of the workshop is to develop and update delegates' knowledge of business interruption insurance. Using a mixture of practical exercises and case studies, delegates develop solutions to some of the more complex issues and policy disputes that arise today in the business interruption insurance market and then discuss the effects of the solutions they propose. Note: The nature of the course means the content is likely to vary.

22 May 2018 Price £250 + VAT

This course builds on our Intermediate level by digging much deeper into risks, cover, fair presentation and claims. The course is aimed at Brokers and Insurers with SME clients that want more than just a data breach policy.

14 June 2018 Price £250 + Vat

In this one-day workshop involving a series of case studies, we update delegates on changes in case law and legislation that may impact professionals' liability exposures as well as comparing and contrasting the exposure of different types of professional. We also review recent professional indemnity policy coverage, market developments and policy disputes. Delegates will develop action plans to ensure professionals are appropriately protected.