LOCAL FOOD.docx

8/20/2019 LOCAL FOOD.docx

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SECTION 4

a. The Tenderer

i) Full registered legal name and address of the Tenderer;

Business Name: Sweet Food

Convenience Store

L1L0! "eve" 1! #u$"ic Concourse!

%I&

Te"e'hone No: 0()*+1,--

ii) Form of business entity

#artnershi'

iii) Business Registration Certicate Number;Business e/istration Certicate No:1-0(&s the certied co' attached in &''endi2 &.

iv) Names, certied true copies identity card or passport

and the percentage of onership of all partners or

shareholders ho on !"# or more of the e$uity of the

Tenderer;

Name% 3r. on/ Sin/ Siew ownershi'3a"asia Identit Card no: ++0+0(*1-*

,4+5


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'

i

Certied co'ies o6 Identit Cards are attached in

&''endi2 &.

v) Names of all -irectors and enior &anagers%

.a)tate hether the Tenderer, or any of its directors orsenior managers, or its holding or any of its subsidiary

companies has ever been cancelled or early terminated

.if yes, give detail);

No.

.b) tate hether, ithin the past / years, the

Tenderer, or any of its directors or senior managers, or

its holding or any of its subsidiary companies has everbeen aarded a tenancy and refused to enter into the

same' 0f yes, give details'

No.


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.c) 1ive particulars of any litigation or arbitration

proceedings in hich the Tenderer or any of its directors

or senior managers as involved over the past 2 years

or is currently or may become involved' 3lso give

details of any actual or potential claims in respect of

any goods or services provided b y the Tenderer'

NONE

.d) tate hether the Tenderer or any of its directors

and senior mangers has ever been convicted of a

serious criminal o4ence' 0f yes, give details'

No

vi) lace and date of incorporation if it is a corporation;vii) 3 certied copy of the updated &emorandum and

3rticles of 3ssociation or by5las if it is a corporation;

Not &''"ica$"e.

viii) Names of all holding, subsidiary and associated

companies .if any);

Not &''"ica$"e.


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i6) Names, position, address, telephone and fa6 numbers

of the contact person for this tender;

3adam Lim 7ii chin/

3ana/eress

&ddress: No150(! Loron/ 8. 9a"an Stam'in!

BC Estate

5-),0! %uchin/

Te"; Fa2: 0()*+1,--

3o$ no: 0111,-55(-(

Emai": 9enchin/


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6) Form 7, 89 and 97 to be certied by the Company

ecretary'

#"ease re6er to document attached in a''endi2

&.

6i) *atest three ./) years audited Financial tatements for

the last three years' 0f the latest audited nancial

statements relate to a period ended more than si6

months prior to the Closing -ate, provide the latest

&anagement accounts'#"ease re6er to document attached in &''endi2 &.

6ii) For e6isting Tenants, to submit a three ./) years

3udited ales Report'#"ease re6er to document attached in &''endi2 &.

6iii) *atest three ./) months Ban: statement'#"ease re6er to document attached in &''endi2 &.


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$. Bac=/round

i) Briey describe the history of the Tenderer including

details of substantial changes during in past three ./)

years . in no more than to pages of 39 si


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0 as born and raised in -alat5 the administrative ton of the-alat -sitrict in &u:ah -ivision and is no residining in uching'

o 0 am ell familiar ith the all araa: *ocal products and

highly enthusiastic to mar:et our araa: *ocal products'

0 have business supporting partners =F0-3@E .a) => *30 in

hich he has been aarded =00* 3R3(3 B>T = >> *30

and =0T0 3A@N1= speciali *30 R?**= especially

R?** :inder bueno, roll it at and roll seet nutella' These are

very @N0G@> and special ?N*A ?*- at m out"et hich not

found in donton mar:et'

&y family members have been operating =shing 0ndustry=

5Riverside eafood and Riverside seafood Restaurant at &u:ah'

They are supplying FR>+ *?C3* 03N T>R@B@ &30N

?R010N3*, pran and sh to all the mar:et of araa:' Besides,

they also produce =33 R3(N D 03N >R??= using high

$uality ingredients' These are the best :eropo: for all the

emenanHung and araa: favoritesI snac:'

&u:ah is rich of local products in araa:' >very year, there ill

be organiT3 3@* *?C3* F??- Festival= toBesides, my outlet has been appointed =?*> -0TR0B@T?R= of

the famous snac: = *>*> 3&*3N1= ithin araa: and

TAJ'1?3T &0* natural +omemade soap'

-uring the tenancy period of ten ye


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ii) -escribe in detail the current maHor activitiesK prime

business;

To date! our store has or/anied various e2citement sa"es activities

throu/hout the ear >attached 6or our =ind re6erence?>&''endi2 &?

inc"udin/ @oint Cam'ai/n and 'romotion with 3a"asia &ir'ort 3e/a

sa"es $ /ivin/ 6ree /i6t and /i6t voucher! sam'"in/! "uc= draws!

win D di' to $ui"d and stren/then the $rand A%I& S7O##IN8A.

e have a"so im'roved Surve atin/s $ conductin/ annua"

surve and comment 6orms >attached? to 'assen/ers! customers

and sta so as to im'rove in which ever area that we

over"oo=ed;ne/"ected and to maintain our hi/h ua"it customer

service and 'ro6essiona" standards.

&'art 6rom this! we a"so /ive s'ecia" discount to the air'ort sta. In

con@unction with seasona" 6estiva"s &idi"tri! New Gear!Chinese New

Gear! ee'ava"i! Christmas! Ha"entines a! 3others a our store

/ives awa AFEE 8IFTSA to a"" 'assen/ers and air'ort sta who

dro' in to 'romote our sa"e. The 'ur'ose o6 a"" this events is to

'romote the cam'ai/n u"timate" drivin/ sa"es 'er6ormance that to

meet the tar/et o6 mar/in sa"es o6 3&B. The Cam'ai/n had not on"

enhanced the sho''in/ am$iance! oerin/s and 'rivi"e/es $ut a"so

overa"" customer e2'erience.

Besides! in order to create to' o6 mind awareness that air'orts are

sho''in/ destinations $ 'romotin/ our air'ort store to schoo"!

co""e/es and niversities we have started to reach out to the a$ove

mentioned.


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#art o6 Sweet Food Convenience Store aim is to contri$ute to the

'u$"icit to the &ssociation! $ 'uttin/ u' a donation $o2 at our

out"et to cor'orate socia" res'onsi$i"it. This wi"" stren/then the

re"ationshi' $etween the customers as a who"e! it wi"" receive

overwhe"min/ res'onse 6rom the 'u$"ic to su''ort and 'atronie

Sweet Food Convenience Store.

iii) tate the number of full time employees engaged

directly in managing and operating airport retail or

other retail operations of comparable scale .please

provide organi


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iv) rovide a credit reference from the principal ban:er

or the nancial institution providing credit facilities to

the Tenderer for nancing the anticipated

capitali


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• *andlord

3a"asia &ir'orts Sdn Bhd

•

roduct categoriesLoca" 'ac=ed 6ood!Sarawa= i=an teru$u= D sourvenir.

• 3nnual gross sales .latest available gure)

R&L2",""""'"" .3N5->C 8"!9)

• Customer prole

Tourists! visitors! 'assen/ers! &ir'ort em'"oees and

&ir"ine Crews.

• Number of sta4 managing the operation .indicate

responsibilities, part timeKfull time, etc)

( 6u"" time stas inc"ude madam Lim.

#OSITION 9OB ES#ONSIBILITG E3&%

3ana/er es'onsi$"e 6or da to dao'erations o6 the store. Fu"" time

Ensure the store achieve economic

/oa"s.3ana/ement o6 the team and

deve"o'ment o6 the $usiness.Stoc= Inventor contro" and

3erchandisin/ '"annin/.Sa"es and customer service.Sta Su'ervision and

3ana/ement.Eva"uates sta 'er6ormance and

trainin/ 'ro/ramme.Chec=s the 'rice com'etition

re/u"ar".Identies new trends in the

industr.7and"es customers com'"aints in


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a

'ositive manner.

Cashier eceive Cash. Fu"" timeC"ose out cash and $a"ance.

8reet customers! usin/ nameswhenever 'ossi$"e.&ssists customers with their needs

or reuests.Sa Athan= ouA to the customer.

Sa"es #romoter Chec= Inventor. Fu"" time7and"e sa"es inventor.Introducin/ and 'romotin/ new

'roducts.

emonstrates the A'"ease thecustomer rstA credo.3aintains res'onsive and co*

o'erative re"ationshi's with

mana/er and other 'ersonne".

• 3ny other pertinent information'

Sweet Food convenience store wi"" $e 6u""* time

convenience store o'eratin/ das a wee=! 1( hours o6

$usiness >6rom +-0am*1)midni/ht?

ii) -escribe the e6isting pricing policy#ricin/ wi"" $e set at )0K to (0K mar= u'

de'endin/ on 'roduct cate/ories and turn over.

iii) -escribe e6isting product.s) sourcing'


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S##LIE #OCTS TE3S>R@3++3N

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@>+ TR3-0T0?N3*

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F0-3@E >

*30K0T0 3A@N1

> *30 /"-3A

R0>R0->

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3R3(3 03N T>R@B@

FR>+ R3(N 3N- F0+

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*>*> *?C3* TR3-0T0?N3*

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(0-> (3A *?C3* TR3-0T0?N3*

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+?&> 13R->N >>R 7"-3A

A3ore su''"iers wi"" $e added when tender is awarded.

Other in6ormation

rovide other pertinent information relating to the e6isting

operations hich may assist &alaysia 3irports dn Bhd in

assessing your tender proposal'

ith our wide e2'erience in our esta$"ishment o'eratin/! which

cater in and out ow o6 the 'assen/ers $ased on the 'assen/ers

movement statistics! we are 'ride ourse"ves on $ein/ Loca" #ac=ed

6ood and $rin/ our customers and trave"ers $etter choices and

o'tions to im'rove their entire air'ort e2'erience.


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7owever! the most e2citin/ 'art is the incredi$"e reaction we have

a"read received 6rom $oth the trave""in/ 'u$"ic to set u' "oca"

'ac=ed 6ood at %I&.

• (> 3R> *3NN0N1 T? branch out *ocal pac:ed

food at sibu 3irport if e o4ered a local pac:ed

food at uching 0nternational airport'

our O$@ectives are:*

Bui"d and stren/then the $rand A%I& S7O##IN8A.

Communicate '"at6orm to continuous" in6orm

'assen/ers o6 the on/oin/ activities and 'romote new

oerin/s and new "oca" 'ac=ed at %I&.

Create e2citement and activities at %I& throu/hout

the ear.

Increase sa"es 'er6ormance and avera/e sa"es.

Enrich the air'ort sho''in/ e2'erience.

#romote the various retai" oerin/s whi"st turnin/ the

Internationa" &ir'orts into "i6est"e destinations.

Encoura/e sho''in/ at %I&.

>ii? #ro'osed Business #"an

a? Trade Name


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S&&&% 7O3E T&STE

$? Conce'tua" esi/n.i) 3ttach and describe proposed design concept for the

outlet' 3rtistIs impassions, photos, brochures, cataloguesand other materials may be used to illustrate the

proposed concept;

The "aout '"an is attached in the &''endi2 c.

.ii) ariation.s) in the concept, layout plan and product

display proposed is at the absolute discretion of &alaysia

3irports'Sho''ers mi/ht a"so deve"o' uniue re"ationshi's

with a stores am$ience! 'art" contri$uted $ the

dis'"a and "ocation o6 "oca" 'ac=ed 6oods. & more

conducive "ocation o6 certain ran/es cou"d

encoura/e /reater $rowsin/ and "oca" 'ac=ed 6ood

dis'"as ma dis'ose consumers to $u on im'u"se.

T7E STOE wi"" 'ortra a "oca" native am$ient

6urnished with wooden she"6 and ""ed native se""in/

items. The manin conce't o6 this store is to 'rovide a

touch o6 native nosta"/ia 6ee"in/! so the decotions wi""

$e main" deocative items 6ound in Sarawa= cu"ture

herita/e.

.iii) +ighlight the uni$ueness and innovativeness of the

theme, if any'

Sweet Food convenience store wi"" attract

customers $ 6osterin/ with com'etitive 'ricin/!

'romotion and 6riend" services.

In additiona"! the store wi"" oer AS'ecia" discountA

to air'ort em'"oees and air"ine crews.


16/35

3adam Lim 7ii Chin/ has stron/ wor= ethic and her

a$i"it to dea" with the 'u$"ic in a 6riend" and

courteous manner.

c. 3erchandisin/; O'erationa" #"an

tate or illustrate%5

i) &ode of operation;Sweet Food Convenience Store wi"" $e a 6u"" time

convenience store o'eratin/ das a wee=!

1(hours t'e o6 $usiness.

ii) The merchandising plan, including the full range of

products to be o4ered at the outlet;

The 3erchandisin/ #"an '"ease re6ers to

&''endi2 C.

Range of roducts to be o4ered at the gift and

souvenirs ill be suggested in a typical brea:don%5Non food 2#1roceries 8M# 0ce Cream 9#oft drin: !8# +ealthDbeauty 9#-airy !"# candy

/#-eli 0tems # Tobacco 8#nac: # others 8#To =ee' u' the sa"es records which continua""

monitor the ratio $etween our stoc= and actua"

sa"es. The a$ovementioned ta$"e he"'s to

minimie "ost sa"es and mone tied u' in

inventor as we"" as determines the demand o6

customers.


17/35

iii) @niform of the employees;

esi/n o6 ni6orms as s=etch $e"ow

iv) -elivery re$uirement .e'g fre$uency, number of

suppliers, etc);

air de"iver on 6resh! dair 'roducts estimated

at "east (*10 su''"iers'

v) 3ny other pertinent information

e e2'ect our Loca" 'ac=ed 6ood wi"" $e 'o'u"ar

with air'ort em'"oees and 'assen/ers $ecausethe wi"" nd the same 'ricin/ methodo"o/!

c"ean and 6riend" sho''in/ atmos'here we

esta$"ished 6rom our 'revious convenience store.

T5+0RT ith e6ecutive out5

loo:


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d. Customer Service and Jua"it &ssurance

#ro/ramme

-escribe;

i) The $uality Control programme that ill be implemented;0mplementing the $uality control programme is by daily

routine chec: on

• roduct Revieing

#roduct reviewin/ and monitorin/ ma he"' us to

understand the de/ree to which the ran/e o6

'roducts are 6a"" under the 6ast movin/ cate/or

and =e "ines items.

ii) +o high $uality customer service and professional

standards ill be maintained;

&imin/ to have wor=er wearin/ traditiona" $ati= c"othin/ in

order to serve the customer with a uniue taste o6 the

Sarawa= Cu"ture.

Sweet Food Convenience Store wi"" strive to 'rovide

su'erior customer service and 'ro6essiona" standards $

'rovidin/ we""*trained sta that has =now"ed/e in Customer

Service. Beside! our stas are a$"e to s'ea= at "east three

"an/ua/es! Bahasa 3a"asia! En/"ish and 3andarin.

For our in6ormation! hon/ =on/ air"ine wi"" $e MM to %I&

soon! we wi"" read to s'ea= A=antoneseA dia"et to 7on/

%on/ 'assen/ers.


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Customer Su//estion Form; Surve and Comment Form

>sam'"e as attached in the &''endi2 B? wi"" ena$"e us to

im'rove in which ever area that we over"oo=ed;ne/"ected

and to maintain our hi/h ua"it customer service and

'ro6essiona" standards'

iii) +o travelers on unscheduled or delayed ights ill be

served; and

Ni""

iv) +o customersI feedbac: and complaints ill be handled'

Our #hi"oso'h in $usiness is ACustomer Is &"was

i/htA

e wi"" hand"e the com'"aints in a 'ositive and

6riend" manner towards an su//estions! 6eed$ac=

and com'"aints received. In addition to this! we

sha"" treasure an su//estion! 6eed$ac= and

com'"aints $ 'resentin/ with a sma"" to=en to the

customer as an ac=now"ed/ement to their va"ua$"e

su''ort and 6eed$ac=.


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d. #ricin/ #o"ic

tate, propose and attach;

i) The criteria and methodology that ill be used toestablish prices;

#ricin/ wi"" $e set at -0K to 100K mar= u'

de'endin/ on the 'roducts cate/ories.

ii) The initial price list for all proposed products;

subse$uently such product list shall be submitted to

&alaysia 3irports dn Bhd every si6 months;

Bati= ,0K mar= u'

Sarawa= Ba/s ,0K mar= u'

%e chains -0K mar= u'

T*shirts ,0K mar= u'


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Tos +0K mar= u'

Sarawa= decorative items 40K mar= u'

%e= La'is )0K mar= u'

Loca" #ac= Foods 1,K*)0K mar= u'

etai" 'roduct "istin/ wi"" $e su$mitted u'on

awaitin/ o6 tender.

iii? Type of tag for price display, .variation .s) in the type ,

nature and si


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e. 3ar=etin/ #"an

tate or describe%5

i) The corporate mar:eting philosophy and policy;

Sarawa= is a '"ace with man 6estive

ce"e$rations! as such we wou"d "i=e to "evera/e

on this and have decorated in accordance to

the dierent 6estive seasons. On the other

hand! s'ecia" cu"ture 'er6ormances can a$"e $eor/anied in con@unction with the seasons to

"eave a memora$"e 'rint in the tourists heart.

3onth o6 9une >8&&I FESTIH&L?1? T7E 3E3OE&BLE #7OTO BOOT7ASet u' a uniue and "oca"ied 'hoto $ooth

corner with 8awai Festiva" as the main theme

to attract 'eo'"e near the entrance o6 the sho'

to ta=e 'ictures.Note: Tourist "ove ta=in/ 'ictures as their

memor to the cit. 7ence! cease the chance

to /et their attention o6 the sho' and start

'romotin/ Loca" #ac=ed 6oods. #romoters can


23/35

a"so "end a he"'in/ hand to ta=e 'hoto 6or

them.A&6ter the tourist has ta=en their 'hotos!

arran/e 'romoters to 'rovide 6ree #LT ICE

>N&SI #EN88&N8? testin/ so that the can trthese authentic "oca" de"icacies.

A#romoters then start to 'romote the "oca"

/oods that are on 'romotion rein6orcin/ that

this 'romotions is to ce"e$rate this 6estiva"

season to/ether with them. &ccordin/ to the

theor o6 reci'rocit! individua"s are hi/h"

"i=e" to res'ond to a 'ositive action withanother 'ositive res'ond. Thurs! the have

tasted the /oodness o6 6ree sam'"in/ #u"ut

ice and have 6ree 'hoto ta=in/ $ooth! the

are "i=e" to reci'rocate in a 'ositive "i/ht.

esearch su//est that 'eo'"e wi"" even

res'ond in a hi/her and "ar/er 6avor in res'ond

to sma"" 6avors! even in $uin/ $ehavior.

7ence! it is a /ood chance to se"" "oca" /oods tothem.

ACease this 6estive season to $oost the sa"es o6

"oca" /oods with attractive discount! "imited

edition 6ree /i6ts and 'urchase with 'urchase


24/35

irresisti$"e dea"s. These 'romotions can

increase $uin/ $ehaviors as the /oods are

seen to $e a /ood va"ues and worth $uin/. &t

the same time! the 6ree 'hoto $ooth and 6ree

'u"ut testin/ services can increase com'"ianceo6 the customers towards the 'romotion items.

7&I &G& &IILFITI

>SETTIN8: #"a 7ari aa music and have sta

wear $a@u =urun/ to $oost the atmos'here o6

the sho'?Acreate sma"" mini ham'ers can cou"d $e $rin/

on $oard throu/h hand carr with 'romotiona"

'rice.Athe ham'ers shou"d $e with the /reen and

7ari aa &idi"tri theme.Acontent o6 the we"" decorated mini ham'ers:*>&? %E% LIS>B?LOC&L 7O3E3&E BISCIT D SN&C%.

>C? 8L& NI#&7 T&ITION&L %ET#&T.

E&3#LE:

>7&I &G& LOC&L #&C%E FOOS 7&3#E?

3EE%& &G CELEB&TION

>'hoto?

Aecoration with 3a"asia and Sarawa= a/.A#romotiona" sa"es on items that sm$o"ie

dierent states and have a"" the s'ecia"ties o6


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the dierent states in dierent section in a

corner.Ahave the a/ o6 the state and items that are

'roduced $ state.

For e2am'"e! The #enan/ 7ar 3ee istantnood"es that are ver 6amous near the a/ o6

#enan/!Sum$er Indah 3a@u La=sa that is the

1st "a=sa in Sarawa=. &3#L&N8 =ero'o= that is

the 6amous snac= at %%.A3a"asia in #ac=>edi$"es and non Pedi$"es

'ac=?* non edi$"es 'ac= P Create a 'ac=a/e;ham'ers

that has 'ostcards and =e chain that

sm$o"ie a"" the dierent states in ONE

'ac=a/e. So that the tourist can $rin/ home a

6u"" memor o6 3a"asia 7ome.*Edi$"e 'ac= P create a mini 'ac=a/e that

inc"udes a"" the snac=s 6rom a"" the dierent

states and "itt"e $oo="et o6 the histor o6

3a"asia and Sarawa= 3a' in the 'ac=a/e. So

that the tourist can $rin/ home a 6u"" 'ac=a/e

o6 the taste 3&L&GSI& &N S&&&%.These s'ecia" 'ac=s are a$"e to attract

customers attraction and even it $ac= as a

souvenir to their 6riends.

Chinese new ear E&IN8 #OINTS

urin/ Chinese new ear! our store carried out

a sma"" sca"e rewardin/ 'oints to our

customers 6or e2am'"e ever 'urchase o6 310

in sin/"e recei't! customers wi"" receive 1 cho'

and co""ective" 10cho's! customer entit"ed to


26/35


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Oer varieties! uniue and ua"it 'roducts

$ase on "oca" arts! cu"tura" and herita/e.

Com'etitive and aorda$"e 'rice.

'

ii) *ocalK regionalKinternational &ar:eting programme that

ill be implemented'

• &dvertise the sales promotion in &alaysia 3irlines in

Flight &aga


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iv) 3ny innovative methods to ma6imi


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6. 3an'ower #"an

-escribe or illustrate%5

i) The estimated manpoer re$uirement and

recruitment plan; and

Sweet Food Convenience Store wi"" have (

em'"oees inc"udin/ 3dm Lim 7ii Chin/.

3r.on/ Sin/ Siew and 3dm Lim 7ii chin/ wi""

assist in dai" o'erations o6 the store.

ii) The organi


30/35

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/. Investment and Fundin/

i? tate the intended initial investment, bro:en don

into categories such as design, 6tures, furnishings,

e$uipment, merchandise, payroll, interest charges,

etc; in the format attached .section 2, attachment2'!5!)

lease refer 3ppendi6 B'


31/35

ii) tate the intended replacement and refurbishment

programme, if any, during the tenancy period and the

estimated cost;

Replacement and refurbishment programme ill not bere$uired ithin the rst / years'

iii) tate ho the initial investment ill be funded;

Se"6 6undin/! no "oan reuired. Thus! no

anancia" char/es incurred.

ith the cash $ud/et o6 3(0!000.00 i"" $e

sucient to o'erate the $usiness $ecause o6

the 6o""owin/ reason:*

ith our e2istin/ $usiness connection! we can

easi" o$tain credit terms o6 -0 to +0 das 6rom

su''"iers.

Insta""ment '"an 6or renovation and 'urchase o6

eui'ments.

ai" cash co""ection wi"" $e sucient to 'a o

a"" ma@or e2'enses and insta""ments inc"udin/

sta sa"ar.

.iv) tate bench mar: average, investment per s$uare metre;

and

Total investment % R&7,/2'""3rea% !L'2s$ m


32/35

Therefore average investment per s$uare metre%

R&7/2 K!L'2 P R&2""

.v) 0nvestment Criteria'Investment Criteria is $ased on the 'ast

e2'erience and tota" 'assen/ers movement

record with 6ami" mem$ers and 6riends who

are sendin/ and 6etchin/ the 'assen/ers!

air'ort em'"oees and air"ines crews.

From the 'assen/ers movement statistic

'rovided in the &''endi2.

e conc"ude that:5

tatistic from departmentKarrival passengers per year 7,9pa6

Family, friends accompanying passengers.! to !) 7,9pa6

Total !,227,29Lpa6

-aily passengerIs movement .8,8MM,!LMK/M2days) 98/pa6

3ssuming 2# passenger buying from the storeJJ'8!9pa6

3ssuming average spending of rm8'2"JJ/!"pa6 6 rm8'2"PR&2/2'""'""

Therefore, total sales per dayJJJJJJJ''R&2/2'""

evenue 6orecast

tate the forecast average monthly gross revenue for

each !8 months period commencing from the operation

date; in the format attached .section 2'85!!)


33/35

lease refer 3ppendi6 B'

i? Faci"ities euirementstate hether any additional facilities are re$uired for

operating the facilities other than those provided by

&alaysia 3irports dn Bhd and hy they are necessary'

&alaysia 3irports dn Bhd does not guarantee theavailability of the additional facilities but ill endeavour to

satisfy the needs of the Tenderer' The Tenderer ill be

re$uired to pay for the additional facilities' 0f such

additional facilities are not provided by &alaysia 3irports

dn' Bhd, state ho you ill meet such re$uirements'


34/35

e intend to 'rovide a sma"" area 6or - com'uters

in our convenience store to cater 6or internet

surn/. e see the needs to 'rovide a $etterservice to our 'assen/ers and 'u$"ic.

=. Other In6ormation

rovide evidence of commitment to e6cellence of

operationKservice and other pertinent information relating

to the proposed operation hich may assist &alaysia

3irports dn Bhd in evaluating the tender'

The e2'erience that 3dm Lim 7ii Chin/ $rin/s tothe Endeavour is inva"ua$"e! she has 'roduct

=now"ed/e! is 6ami"iar with "ar/e chain 'ricin/ and

techniues and sa"es strate/ies. hi"e wor=in/ 6or

the overseas and "oca" su'ermar=et! 3adam Lim

esta$"ished va"ua$"e who"esa"e contact she wi""

uti"ie in the new $usiness.

3adam Lim mission isA it does not matter what the

sie o6 the convenience store whether it is a sin/"e

store o'erator or a com$ination o6 severa" out"ets!

there is one consistent e"ement: E ILL &L&GS

ENSE T7&T E E3#7&SIE BETTE C7OICE!

3&INT&IN & 8OO #BLIC #OFILE! TST &N

CONHENIENCE TO O CSTO3ES &N T7E


35/35

#&SSEN8ES OF 3&L&GSI& &ILINE &N &LL T7E

&I#OTS ST&FFS.R

Documents

LOCAL FOOD.docx