Literature Review: Patient Safety

Pelletier KD (2009). Mayo Clinic/Cardinal Health GLN Implementation. Mayo Clinic.

Standard Products and Services Code® (UNSPSC®) – Product Classification

Literature Review: RFID

• Radio Frequency Identification (RFID) provides a way to improve patient care– Tracking patients, staff, and assets (equipment and

supplies)• Cost is prohibitive for items under $15 at this time• NY Presbyterian/Weill Cornell uses RFID to track

supplies in cardiac surgery department– $230,000 savings on unneeded heart valves

Kumar, S., Swanson, E., & Tran, T. (2009). RFID in the healthcare supply chain: usage and application. International Journal of Health Care Quality Assurance, 22(1), 67-81. Scheurenberg, B. K. (2008). RFID moves beyond assets: Provider organizations use tracking technologies to help improve workflow, quality of care and patient safety. Health Data Management, 16(1), 36-38.

Literature Review: Case Studies

Catholic Health Initiatives • $125 million cost savings

– Utilization: 20% savings– Freight: 10% savings– Staffing: 4% savings– Supplies: $64% savings

• Reduced supply report data sources from 30 to 1

• Lawson Business Intelligence (BI) tools provide operational reports

Mountain States Health Alliance• Created single materials

management office to handle 7 facilities

• Electronic ordering increased 85% (95% with Lawson fax integrator)

• Lawson Requisition Self Service increased online orders by 49% with no staff increase

Literature Review: Lessons from Mass Retail

• Supply chain streamlining in mass retail (Wal-Mart) translate to health care cost savings– Commoditizing currently customized items– Providing retail clinics as preferred providers of

routine treatments, tests, and vaccinations– Bundling services and products into an episode of

care

Agwunbi, J., London, A. (2009). Removing Costs from the Health Care Supply Chain: Lessons from Mass Retail. Health Affairs. 28(5), 1336-1342.

Literature Review: Metrics and Benchmarking

• Benchmarking supply chain for continuous performance improvement:– Setting the Foundation– Gathering Data– Interpreting the Benchmarks– Taking Action

Smith-Daniels,Vicki. (2008). Hitting the Benchmark: How To Get The Most From Your Metrics. Materials Management in Health Care, 17(9) ,18.