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WEB/STATISTICS TOOLS USED

SPSS 17.0 (Statistical Package for the Social Sciences)

Qualtrics:www.qualtrics.com

Apple Online Discussion Forums: discussions.apple.com/category.jspa?categoryID=204

Web strategist, Altimeteer Group, Research Analyst: http://www.web-

strategist.com/blog/2008/06/20/list-of-social-computing-strategists-and-community-

managers-for-large-corporations-2008

LinkedIn: www.linkedin.com

Simplex Tableau Method:http://www.zweigmedia.com/RealWorld/simplex.html

Cisco Collaboration Community:

https://communities.cisco.com/community/technology/collaboration

Dell Ideastorm

Community:http://www.ideastorm.com/idea2ExploreMore?v=1345707437501&Type=Al

lIdeas&Filter=Dell%20Community

Microsoft CRM Dynamics: http://crm.dynamics.com/en-in/home