Lisa, Kim & Kathys Big adventure with Elliott Masie
Lisa, Kim & Kathys Big adventure with Elliott Masie April
19, 2013 1
2Learning Directions Prep Work3 things to prepare for this event
and tailor it to your needs:
Complete our 2013 Learning Directions Pulse Survey. Just take 7
minutes for a quick reply at http://www.masie.com/pulse2013
Write Elliott a short note telling him in a paragraph what you
would like to learn, discuss or explore at our Learning Directions
session in Washington, DC? Include your name and organization as
well. Please send that to [email protected] Look around your
organization and get a sense of what, if anything, is changing in
how workers are learning either formally or by their own resources.
Bring your thoughts to the session.
3Group@ 40 peopleMostly corporate and associationsAmerican
College of Cardiology, Dupont, Capital One, Natl Association of
Community Health Centers, Discovery Communications, USDA Grad
SchoolWorld Bank and TRG only international groups Many involved
with compliance training and wondering how to make it more
compelling
4ProcessMind mapping
Group discussions to get started
Asked us what we wanted to talk about
Lots of examples / stories5Agenda for TonightSession
ExamplesLearning personalization LisaLearning Innovation and Hype
KimScoop.it Tool KimMasie Consortium LisaWrap up material from
event on TLC
6Learning PersonalizationThe learning industry is hype
vulnerable and innovation poor- and what do we mean this7Table
TaskWhat are we currently doing to personalize learning in our
work?
You have 5 minutes. Be prepared to share one example.8
9TV WatchingMultiple devicesMultiple channelsWatch the way you
want to watch and when you want to watch it.
10Personalized LearningThere are societal, behavioral,
technological drivers of changes in learning.Track K-12, TV, and
other arenas to see how to do it in the learning world.The Amazon
Way
11The Amazon Model: Personalized Marketing
12My Learning ModeLearning focuses on things you dont know how
to do that you need to do.Delivery style is appropriate to the
moment, content and setting.Rapid access, short timelines
13ChallengesHow to change learning modes to satisfy learners
wants/needs? Outside of the formal learning environment, people are
getting what they want.
Packaging of content (long version, short version, blog version,
video clip)
Trend to cut content delivery shorter and shorter
Most LMS dont do personalized learning.we need to think the
Amazon Model.14Compliance IssuesCompliance beats out training in
many industriesIn one bank company, 91% of learning is about
compliance.Need to allow people to test out. Threats to learning
systems.Not collecting the right data----LMS are data stupid
15Learning Personalization and CollaborationLevel of
collaboration is appropriate to the style (introvert/extravert) and
the things that you want to do. Kumbaya syndrome exists but in some
cases we dont do enough collaboration.
16Personalization Factors to ConsiderAllow people to design
their own sessions. Build in a more granular fashion so pieces can
be redeployed. Author models that allow us to do variable amount of
content. Give people the things that map to their need. Videos dont
necessarily need to be Hollywood quality, but they need to address
the learning need.EthicsPrivacyHonoring17Learning Personalization
in Face-to-Face SettingsIts a continuum: Content driven Learner
Driven
At HQ, usually high compliance with limited personalization in
content but how you deliver content may be personalized (e.g.,
Montessori classroom). Not necessarily high tech.
The environment of the learner driving the process has gone
up.
18Opportunities to apply personalized learning in our work.What
opportunities are there for TRG to do more to personalize learning
in our client systems or here at TRG internally?
19Learning & Innovation HYPEWe are hype vulnerable and
innovation poorThe learning industry is hype vulnerable and
innovation poor- and what do we mean this20
21Hype Vulnerability.We are particularly vulnerable when it
comes to the hype, or what is new. Two current areas of hype are:
Social & Mobile Learning. Allure of virtual worlds and tools,
with no real evidence base to support their utility as
collaboration and learning platforms.
We fall in love with a concept, not the reality.
22Second Life in Practice
The Circus of DreamsAlmost Wonderland23Where is the
innovation?When we move past the hype, where can we find the
innovation?Outside of the FieldLearning Labs: ex. GoogleChallenges
to innovation:Learning teams do not control the moneyLack of an
evidence base to create a business case for investment
He noted that once you cut through the hype, we are stuck on
where the innovation is. 10% success rate- targeted audience with
the Amazon marketing model. 24Pilot Tests: Split Run Iterative
Innovation11234Winner!Option A Option B25Mobile Technology: Pair
Task Find a partner and take two minutes to consider the following
questions:
How have you used mobile technology in your work at TRG?
What function on your phone do you use most?
Be prepared to share. 26Mobile Device: Access to
InformationMobile devices serve as equalizers and provide learners
with access to information.Search function Bring your own learning
device. (BYOD)
How can learners use mobile devices?
27Image
28The Future of Mobile DevicesCurrently, there is a lot of talk
with little action. What should we start thinking about?Build
performance support into mobile devices. (OJT, Orientation
Programs)Facilitate BYOD learning by ensuring equal access to
learning platforms. Stay grounded in reality. Focus in mobile apps
(mobile performance apps)Stop talking start creating.
293 Easy TipsYou cant design it if you dont play with it.
K-12Higher EdSubtraction: If I did something different with a good
design, what can I give up? Do not keep adding to the pile. Play
outside of your comfort zone. Try a new device, new browser.
30Learning LABS at The MASIE CenterLearning LABS in Your
OrganizationElliott Masie PerspectivesCollaboration with Research
and Learning GroupsTargeted Benchmarking and Pulse Research
Surveys.Monthly CONSORTIUM Calls/Web Conferences60 Minutes Coaching
or Briefings on Learning by Elliott Masie and other CONSORTIUM
leaders.Learning 2013: Two tickets to our annual conference to be
held Nov. 3 - 6, 2013 in Orlando, Florida.Discounts on MASIE Center
Events.All of the above for $5000/year.
Learning LABS at the MASIE Center: We have organized a set of
innovative learning experiments at our LAB in Saratoga Springs (and
will continue to organize more!). For example, what are the most
effective technologies and methodologies to create the Connected
and Agile Classroom? We will provide both recorded and captured
activities as well as host a set of Open LAB Days, where CONSORTIUM
members can come and experiment/brainstorm with our team.
Learning LABS in your organization: We encourage CONSORTIUM
members to participate in LAB activities that can be done at their
workplace. These do not require any major space or a staff person
but are a visible and collaborative model for experimenting with
emerging learning approaches and a wide range of learner types. For
example, what are ways in which we can push the Blended/Hybrid
Learning Model or what is a way of using an LMS for greater learner
personalization?
Elliott Masie Perspectives: I will share ongoing research and
innovations that are occurring globally in workplace
learning.Collaboration with Research and Learning Groups: We will
work closely with offices that include the U.S. Dept. of Education,
EDUCAUSE (representing learning technology in higher education),
University Research Groups and Corporate Leadership Groups.Targeted
Benchmarking and Pulse Research Surveys.Monthly CONSORTIUM
Calls/Web Conferences: Our monthly calls will be a blend of
benchmarking, thought leadership and LAB activity
conversations.Sixty Minutes of Coaching or Briefings on Learning by
Elliott Masie and other CONSORTIUM leaders.Learning 2013: Two
tickets to our annual conference to be held Nov. 3 - 6, 2013 in
Orlando, Florida.Discounts on MASIE Center Events.
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