Linking and switching to portfoLios User gUide Use this ... · Linking and switching to portfoLios User gUide Use this guide to link and switch accounts to an existing portfolio of

Linking and switching to portfoLiosUser gUide

Use this guide to link and switch accounts to an existing portfolio of funds, or to re-align linked accounts to the original investment percentages in the portfolio.

Linking and switching to portfoLios User gUide

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1. Confirm accounts 2. Adviser remuneration 3. Fund to buy 4. redirection 5. rebalance instruction 6. review and submit

1 Contents2 Which guide do i use?3 Accessing portfolio4 review portfolio5 select portfolio6 Portfolio summary7 Link accounts8 Permissions9 Confirm accounts – charge basis10 Confirm accounts – alerts11 Confirm accounts – using filters12 Confirm accounts – selecting accounts13 Your advice14 Adviser renumeration – selecting switch fee15 Funds to buy16 redirection17 rebalance instruction – frequency and start date

18 rebalance instruction – select accounts19 review and submit – selecting the next

charge basis to switch20 review and submit – viewing and editing the

transaction details21 review and submit – declarations and submitting

the instruction22 review and submit – viewing and editing the

transaction details23 reviewing the submitted instruction24 re-aligning an account to the linked portfolio25 review portfolio26 select the portfolio27 Work with linked plans28 select accounts29 Permissions30 What happens next?

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which guide do i use?

What do you want to do? guide required:

switch out of particular fund(s) for one client switch by fund

switch/redirect all funds for one client switch by client

switch/redirect all funds for multiple clients switch by client

switch out of specific fund(s) for multiple clients switch by fund

Upgrade or set up an automatic rebalancing instruction switch by client

Link and switch one or more client(s) into a portfolio of funds

Linking and switching accounts to a portfolio (pages 3-23)

rebalance the clients in a portfolio to the original percentages in the funds

Linking and switching accounts to a portfolio

Change the investment range on an account swap investment range


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accessing portfoLio

1. From the home page select the portfolios tab.


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review portfoLio

1. select ‘Review your portfolios’ to view the portfolios you have set up, or portfolios that your master user has published for you to use.

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seLect portfoLio

A list of all available portfolios is displayed.1. Use the search and filter options to

find a particular portfolio.2. select the portfolio you want to

work with.3. select ‘view’.

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portfoLio summary

A summary of the portfolio you have selected is shown.1. The number of clients’ accounts

you have linked to this portfolio is confirmed here for easier reviewing, switching, redirecting and rebalancing.

2. You can produce a Uscan report using these links.

3. select ‘work with unlinked plans’ to link an account.

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Link accounts

A list of accounts will display that match the investment range and product you have selected for the portfolio, and that are not linked to any other.1. select the relevant accounts to link

to the portfolio or click ‘select all’.2. select ‘link without switching/

redirecting’ to make an association to the account but not change the funds.

3. select ‘link and switch/redirect plans’ to switch the accounts into the funds in the portfolio. We will demonstrate this option in the following pages of this guide.

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permissions

1. Confirm you have the relevant permissions to process the switch.

2. select Next.

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confirm accounts – charge basis

To make the bulk switching process as easy as possible the affected accounts are split into separate groups based on their charge basis.

You will be taken through the switch process for each group individually. if you are switching using a portfolio in the Wealthselect investment range, only accounts under Charge Basis 3 (service/Product Charge and adviser charge) will be returned.

1. select a group for the bulk switch. You will be returned to this page later to set up switches for the other charge basis groups, if required.

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confirm accounts – aLerts

1. The accounts for the clients under the charge basis you have chosen are displayed in a table.

2. some accounts may not be switched, or have alerts you need to consider before completing the switch. Hover over the alert next to the account to display the details.

note:You may receive an alert that an existing rebalancing instruction will be cancelled,however you can set up a new rebalancing instruction to replace it later in this process.

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confirm accounts – using fiLters

1. Use the ‘Filter options’ tab to set criteria for matching accounts to be displayed, for example by product type.

2. select ‘Apply’ to update the table of accounts to match your selection.

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confirm accounts – seLecting accounts

1. Tick the accounts to be switched and/or redirected.

2. Or tick the ‘switch all’ or ‘redirect all’ option to include all accounts in the table.

3. select ‘Go to your advice’ when finished.

notes:if an account has a trade in progress warning that stops you from including it in the switch, a separate switch instruction will be saved in your Latest Activity tab for you to edit and submit once the trade has been completed.

A redirection is a change to the fund choice that future regular payments are invested into. The redirection tick box will only show next to accounts set up with regular payments.

The accounts you can select may be displayed over more than one page. Use the Prev, Next and go options to view the other pages.

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your advice

1. select the basis of the advice being given.

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adviser remuneration – seLecting switch fee

1. select the same switch fee amount for all accounts using the ‘global option’. Or, set a fee amount for each account individually, using the drop down option.

2. The accounts may be set up with either monetary or percentage fees and are displayed on two tabs.

3. select ‘Go to funds to buy’ when finished.

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funds to buy

The ‘Select funds to buy’ page will be populated with the funds from the portfolio.1. select Edit to make changes to the

funds in the portfolio.2. select the ‘Go to redirection’/

‘Go to rebalance instruction’ button at the end of the page.

tip:Links to documents you may need are displayed in yellow boxes.

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redirection

1. select either to redirect the account(s) into the funds/portfolio you selected earlier for the switch, or to select new funds just for the redirection.

2. select ‘Go to rebalance instruction’ when finished.

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rebaLance instruction – frequency and start date

1. Confirm if a new automatic rebalancing instruction is to be applied.

2. if you have selected ‘No’, move to the next stage by selecting ‘Go to review and submit’ button. Turn to page 19.

3. if yes, confirm the frequency and start date of the instruction, and select ‘Apply’. Then follow the steps on the next page.

tip:This option will allow existing accounts with rebalancing to be maintained and new accounts to be set up with rebalancing. This will override any previous rebalance instructions.

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rebaLance instruction – seLect accounts

select the accounts you wish to set up for rebalancing. 1. Use either the ‘Rebalance all’

tick box, or select the accounts individually.

2. select ‘Go to review and submit’.

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review and submit – seLecting the next charge basis to switch

1. The Charge Basis you have entered details for is now ticked as being completed and the details are shown below for you to review before submission. if you do not wish to include accounts under the other charge bases, go to page 20 of this guide.

2. if you do wish to include other accounts, select one of the Charge Basis boxes to repeat the same steps from the ‘Confirm accounts’ stage (page 9) until you return again to this page.

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review and submit – viewing and editing the transaction detaiLs

1. The charge basis boxes will be ticked once all the required details for the switch have been entered.

2. Check the details you have entered are correct, and select ‘Edit’ to go back to a section to amend it if necessary.

tip:The details entered for the other charge bases are summarised here – select them to view.

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review and submit – decLarations and submitting the instruction

1. Confirm your agreement to the declarations at the end of the page.

2. select ‘Submit selected charge basis’ to submit the switch instruction for all the accounts included under the charge basis you selected.

tip:To comply with the eU directive UCiTs iV, you are required to show the Key investor information document (Kiid) for each fund being bought to clients with isA or CiA accounts included in this transaction. Links to the Kiids are available for each charge basis, in the yellow box.

if required the rebate information will have to be disclosed to your client, this information is available in the Funds List..

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review and submit – viewing and editing the transaction detaiLs

1. Your instruction has been sent to Old Mutual Wealth for processing.The switch for each charge basis has been given its own reference.

2. A transaction report is available, as well as links to Key investor information documents.

3. select ‘Finish and return to home page’.

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notes:Any accounts that had trades in progress which prevented you from including them in this switch are listed in the ‘View accounts’ link. A separate switch instruction has been saved for these accounts in the ‘Latest Activity’ tab on the home page, which you can submit once the trades have completed.


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reviewing the submitted instruction

1. The submitted switches (one for each charge basis included) are shown in the ‘Latest activity’ tab on your home page.

2. The status will initially show as ‘Pending’ while it is going through, and then change to ‘Completed’. select it to view a transaction statement.

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re-aLigning an account to the Linked portfoLio

1. From the home page select the Portfolios tab.

tip:Use this option to realign accounts to the current fund choice and percentage allocation in the model portfolios you have set up on the platform extranet.

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re-aLigning an account to the Linked portfoLio – review portfoLio

1. select ‘Review your portfolios’.

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re-aLigning an account to the Linked portfoLio – seLect the portfoLio

This shows a list of all available portfolios.1. Use the search and filter options so

find a particular portfolio.2. select the portfolio you want to

work with.3. select ‘view’

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re-aLigning an account to the Linked portfoLio – work with Linked pLans

A summary of the portfolio you have selected is shown.1. The number of client’s accounts

you have linked to this portfolio is confirmed here for easier reviewing, switching, redirecting and rebalancing.

2. select ‘work with linked plans’ to view accounts that are linked to the portfolio.

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re-aLigning an account to the Linked portfoLio – seLect accounts

The funds in the portfolio and the accounts linked to it are displayed.1. select the + symbol next to the

account to view the current funds and their percentages in the account.

2. in the Align funds to match portfolio column, tick the boxes next to the accounts to be realigned.

3. select the align to portfolio button.2

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re-aLigning an account to the Linked portfoLio – permissions

1. Confirm that you hold the relevant permissions. refer to page 9 of this guide for the rest of the process.

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switch instructions received online will be included in the next available dealing point for that fund.

sK8816/216-1085/October 2016

www.oldmutualwealth.co.ukCalls may be monitored and recorded for training purposes and to avoid misunderstandings.Old Mutual Wealth is the trading name of Old Mutual Wealth Limited which provides an individual savings Account (isA) and Collective investment Account (CiA) and Old Mutual Wealth Life & Pensions Limited which provides a Collective retirement Account (CrA) and Collective investment Bond (CiB). Old Mutual Wealth Limited and Old Mutual Wealth Life & Pensions Limited are registered in england and Wales under numbers 1680071 and 4163431 respectively. registered Office at Old Mutual House, Portland Terrace, southampton sO14 7eJ, United Kingdom. Old Mutual Wealth Limited is authorised and regulated by the Financial Conduct Authority. Old Mutual Wealth Life & Pensions Limited is authorised by the Prudential regulation Authority and regulated by the Financial Conduct Authority and the Prudential regulation Authority. Their Financial services register numbers are 165359 and 207977 respectively. VAT number 386 1301 59.

what happens next?

Most of the funds trade at the dealing point once a day (on business days). We operate a cut-off time prior to the dealing point. Any deals placed before the cut-off time will receive the price at the next dealing point. deals placed after the cut-off time will receive the price at the subsequent dealing point.The dealing point for most funds available through the platform is 12:00 and the cut-off time is 10:35. However, there are some exceptions – these can be found on the fund information pages of our website at www.oldmutualwealth.co.uk/fundsA contract note will be generated and sent to the client shortly after the switch has completed. You can view a copy of this in the client record, in the ‘documents’ tab.

Please be aware that Nominated Trail Commission (available on Collective Investment Bonds and Collective Retirement Accounts on Charge Basis 1 only) is calculated based on a percentage of the account value, not including transactions in progress. If a switch is being processed at the same time as this is calculated, it will not include the value of the switch and this could result in a reduced amount of commission being paid to you. This does not apply to the Adviser Servicing Fee. Please read the Old Mutual Wealth’s platform remuneration guide for more information.

Documents

Linking and switching to portfoLios User gUide Use this ... · Linking and switching to portfoLios User gUide Use this guide to link and switch accounts to an existing portfolio of