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1 Effectiveness is Everything
effectivenessis everythingThe rules of the market have changed.
Stakeholders on all sides are demanding
meaning and purpose in an environment
where the only predictable element is
disruption. What does it take to succeed
and how can you get there as fast as
possible?
2 Effectiveness is Everything
extrinsica paycheck
was enough
Pace of
change
Customer
satisfaction
Employee
motivation
intrinsicemployees demand
meaning
exponentialcontinuous
disruptive change
relationshipcentric
customers demand
meaning
linearprediction
was possible
productcentrica product
was enough
this is thenew frontier
the new frontierthe old world
3 Effectiveness is Everything
a new world means new winnersand losers
Sources: R. Wang, Disrupting Digital Business: Create an Authentic Experience in the Peer-to-Peer Economy
S. Denning, Forbes, “Peggy Noonan on Steve Jobs and Why Big Companies Die”
survivingwinners
gone
newwinners
2000 2014
S&P 500 Companies
Average company lifetime is now just
15 years
52% of the Fortune 500 has disappeared
since 2000
survivingwinners
4 Effectiveness is Everything
what’s bridgewaterdoing differentlythan other hedge funds?
$34B$45B
$47B$50B
$104B
Assets Under Management2016
Source: Institutional Investor’s Alpha, “The 2016 Hedge Fund 100”
5 Effectiveness is Everything
7%
10%
14% 14%
24%
what’s disney studios doing differentlythan other film studios?
Profit Margin2015
Source: thenumbers.com
6 Effectiveness is Everything
what’s publixdoing differentlythan other grocers?
1.6%
3.8%
5.6%
Profit Margin2012
Source: B. Solomon, Forbes, “The Wal-Mart Slayer”
7 Effectiveness is Everything
they are running thenext stage of organization
Aligned on
Purpose and Values
Strategy Strategy
Tactics Tactics +Tactics
Innovates
Collaboration Autocratic Competitive Synergistic
Feedback Outcome-based Action-based Values-based
Delivers Stability Stability Stability
+Efficiency +Efficiency
+Creativity
human organization
performance organization
bureaucraticorganization
8 Effectiveness is Everything
human organization enables sustainedvalue creation
human organization
performance organization
3 years 5 years 10 years 15 years
Shareholder returns
4.1x
1.1x
1.5x
0.6x
16.8x
1.2x0.8x
0.6x
Sources: R. Sisodia, et al, Firms of Endearment (2nd ed.)
9 Effectiveness is Everything
imagine yourorganization flourishing…
A place to engage in deeply fulfilling work that matters.
Where individuals become inspiring leadersin addition to competent managers.
Where rich, collaborative relationships thatharness disagreement for growth are nurtured.
Where individuals are free to make the decisionsnecessary to do great work.
Where the information neededto make great decisions is available to all.
Where it’s possible to work like humans.
10 Effectiveness is Everything
we accelerate organizational development
learning improveseffectiveness
collaboration enableseffectiveness
values defineeffectiveness
Organizational human
values mapping
Like Humans will assess and
map the human values of each
individual, relationship and
team in your organization,
providing a crucial shared
vocabulary about what matters
Stakeholder alignment
design process
Like Humans will facilitate the
design of hyper-clarity that
links your team’s human
values with those of your
stakeholders through aligned
purpose, strategy and tactics
Values-based tension
processing
Like Humans will train your
team to harness disagreement
and tension for personal,
interpersonal and
organizational growth
11 Effectiveness is Everything1 A. Maslow, The Farther Reaches of Human Nature
2 R. Kegan, In Over Our Heads
organizationalhuman valuesmapping
human values inventoryEach employee takes a values assessment (~40 minutes)
individual values reportUnderstanding individual human values is the key to self-actualization1 which results in higher order leadership2 and robust employee engagement
team values mapUnderstanding shared human values is the key to creating interpersonal and organizational synergy throughhyper-alignment
What if you could understand what motivates every single one of your employees?
What if you could directly measure your organization’s core values?
12 Effectiveness is Everything
human values
stakeholderalignmentdesign process
What if you knew the questions you had to answer to align your organization around its values?
What if you had a process to easily cascade values-based clarity throughout your organization?
sharedpurpose
alignedmotivations
stakeholder value proposition
customervalue proposition
brand strategy product strategyservice strategy marketing strategy
teamvalue proposition
cultural norms hiring strategyvalues-based roles decision rightsemployee development strategy
organizational strategy
partnervalue proposition
investorvalue proposition
communityvalue proposition
provider strategy negotiation strategyoutsourcing strategy
financial strategy capital strategy
environmental strategycorporate social responsibility
organizational tactics
We facilitate the creation of hyper-clarity through a process of values-based stakeholder alignment
13 Effectiveness is Everything
values-basedtension processing
tension
tensionemotionalexplosion
emotionalrepression
tensionavoidance
unconsciousreaction
Low-Responsibility Growth Avoidance
values-basedtension processingHyper-Responsive Growth Orientation
Mistreat Others Mistreat Yourself Avoid Meaningful
Action
Develop People + Build Trust + Create Value
act
What if disagreement and tension were the source of leadership development, trusting relationships and exceptional outcomes for your organization?
We facilitate an upgrade to your team’s learning and problem solving approach
14 Effectiveness is Everything
“This was exactly what we needed.” CEO
“It was such a rich and healing experience for us... thank
you isn’t enough.” CEO
“Our organization will be entirely different tomorrow.” COO
“Communication... flows naturally now. That's night and day
different from before. We were able to express how we felt
and what we wanted, let some frustration go, and are now
actively collaborating.” Partner
“This was the most important conversation of my life.” Executive
fast, direct, effective
15 Effectiveness is Everything
Human Organization
co-design3 months+
• Conduct individual values
assessment for entire
organization
• Create organizational
values map
• Train organization in
values-based tension
processing methodology
• Conduct stakeholder
alignment process
supportas needed
• Executive coaching
• One-off workshops
• New hire training
• Facilitated tension
processing
• Advising
• Stakeholder alignment
refresh
example projecttimeline
experience1 week+
• Conduct individual values
assessment for leadership
team
• Create leadership team
values map
• Conduct interviews and
surveys to understand
values and tensions
• 1 day facilitated values-
based tension processing
workshop for leadership
team
16 Effectiveness is Everything
let’s talk.We’d love to partner with your
organization to help you foster exceptional
leadership, build an enduring
performance culture and generate
market-leading results.