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LGBT Workplace Inclusion with Nationwide Insurance
© Catalyst 2015
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© Catalyst 2015
2013 Confidential – Not for Distribution
Mia Hairston
Diversity Officer,
Diversity & Inclusion
Nationwide Insurance
William Edmonds
Associate Vice President,
Diversity and Inclusion
Nationwide Insurance
Beth Rauschenberger
Vice President,
Office of Internal Audit
Nationwide Insurance
Sue McManus
Vice President,
Strategy & Business Development
Nationwide Pet Insurance
Karen Macke
Senior Vice President,
Compensation & Benefits
Nationwide Insurance
Confidential – Not for Distribution
Nationwide: Diversity & Inclusion
Engage Associates
Inclusive Workplace
Enhance Reputation
Leadership Pipeline
ASSOCIATE RESOURCE GROUPS (ARGS)
BUSINESS UNIT COUNCILS (BUCS)
CULTURE
CAPABILITY
EMPLOYMENT
BRAND
RECOGNITION
ATTRACT
DEVELOP
RETAIN
VISION OF SUCCESS: Diversity and inclusion are a way of life at Nationwide where all voices are
heard and valued and customers know Nationwide is On Your Side.
Deliver through strategic areas of focus
D&I exists to help Nationwide achieve our business strategies by fostering a
culture of inclusion and enhancing our brand and reputation to attract & retain
talent.
Ensure Nationwide has the talent and culture to deliver on its strategy. HR Mission
Create value for U.S. consumers and businesses by protecting what
matters most and helping them build a secure financial future. Nationwide Strategy
HR Mission
D&I Mission
Nationwide – LGBT Benefits Timeline
2009 2000
Household
Member
Benefits
Offered
(medical,
dental,
vision, life,
accident)
Health
coverage
and cost
revised for
“equity”
with
spouse
2011
Gender
Identity
Disorder
coverage
added
2013
Integrate
Same
sex
spouse
coverage
(DOMA)
2012
Health
Risk data
collected;
Wellness
models/
outreach
created
2015
Integrate
Domestic
Partner
benefits
coverage
Domestic
Partners
included
in
wellness
program
Nationwide provides competitive, comprehensive
benefits to all associates and offers equitable coverage
to spouses, dependent children, and domestic partners
of both same and opposite sex relationships.
2013 Confidential – Not for Distribution
Pride ARG Roadmap
Non-discrimination
policy includes sexual
orientation and gender
identity (1990s)
Domestic partner benefits (2000) Associate Resource
Group (2008)
Recognized LGBT social group (1997)
Inclusive Diversity Training (2007)
Equitable benefits for all LGBT associates, agents, and customers
LGBT event sponsorship (2000)
Expand community
sponsorships (2002)
Full spousal benefits
Major national sponsorships (HRC – 2010)
100% on HRC CEI
(2002-present)
Complete transgender
benefits
Advertising to LGBT market
LGBT mentoring
programs LGBT supplier
diversity (2010)
Public support of LGBT
legislation (2003)
Leading corporate voice on
LGBT equality
Climate surveys that include LGBT
LGBT diversity objectives
in performance goals
Nationwide associates are
a strong volunteer force in
community, including boards
LGBT images in
mainstream advertising
LGBT recruitment (2010) and
career development metrics
Strong LGBT legislative
advocacy at local, state
and federal levels
All agents can advise
on unique needs of
LGBT families for insurance,
investments, and taxes 2009
2012
Pride ARG influencing business
strategies and sales
Field training to sell to
LGBT community (2010)
Measure Brand health
among LGBT consumers (2010)
Pride Associate Resource Group: Roadmap
2013 Confidential – Not for Distribution
Nationwide Pride ARG: 2014 – 2016
Mission
• Continue to leverage the
HRC sponsorship to drive
business growth
• Develop a business case to
quantify the LGBT market
opportunity for Nationwide
• Partner with one business to
develop a unique value
proposition for this market
• Gain LGBT representation in
Nationwide’s mainstream
advertising
Business Results Inspire
• Partner with Nationwide to:
– Work through the
implications of the DOMA
decision
– Ensure equitable benefits for
LGBT associates
– Address the unique recruiting
needs of LGBT individuals
– Support LGBT associations
through philanthropy
• Strive for a perfect score on
the HRC Corporate Index
Associate Experience
Objectives
To advocate for the full inclusion of Lesbian, Gay, Bisexual and Transgender
(LGBT) associates, leveraging their unique insights, talents and partnerships
to strengthen Nationwide’s reputation and help the business grow.
1. Inspire associates to become more involved in PRIDE
2. Ensure parity of Nationwide benefits for LGBT associates
3. Strengthen Nationwide’s value proposition to the LGBT community
• Clarify the goals and purpose
of PRIDE
• Ensure connectivity with
major Nationwide offices
• Focus on social events that
have the most value to
associates and Nationwide
• Undertake 2 fund
raising/community events
each year; ensure time off for
supporting non-profit LGBT
organizations
Confidential – Not for Distribution
Q&A with Catalyst
Mia Hairston Diversity Officer, Diversity & Inclusion Nationwide Insurance
William Edmonds Associate Vice President, Diversity and Inclusion Nationwide Insurance
Beth Rauschenberger Vice President, Office of Internal Audit Nationwide Insurance
Sue McManus Vice President, Strategy & Business Development Nationwide Pet Insurance
Karen Macke Senior Vice President, Compensation & Benefits Nationwide Insurance
Julie Nugent Vice President & Center Leader, Catalyst Research Center for Corporate Practice Catalyst
Live Audience Q&A
Enter your questions into the box on the right hand side of the screen at anytime.
© Catalyst 2015
Live Audience Q&A
Mia Hairston Diversity Officer, Diversity & Inclusion Nationwide Insurance
William Edmonds Associate Vice President, Diversity and Inclusion Nationwide Insurance
Beth Rauschenberger Vice President, Office of Internal Audit Nationwide Insurance
Sue McManus Vice President, Strategy & Business Development Nationwide Pet Insurance
Karen Macke Senior Vice President, Compensation & Benefits Nationwide Insurance
Audrey Gallien Senior Associate, Events Catalyst
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