Levels of Communication in our Daily Lives

“SPV”

Standards and ObjectivesStandard:

ARR 2.0 - ARFL 4.00

Students will identify effective communication in interpersonal relationships.

Objectives:Identify various types of communication styles.

Define the levels of communication

Levels of Communication• Event

Superficial• Influence

Personal

• Personal Quality

Validating

• Compliment

Validating

Personal

Superficial

Levels of Communication “SPV”

Communication reinforcing people’s

feelings about themselves.

Communication involving opening up and talking

about feelings, beliefs and opinions that mean something to you.

Communication making up the majority of our communication. Talking about the weather, home, school, food, etc.

Levels of Communication

Questions1. Can a relationship remain stable for an extended period of

time if they communicate in a superficial state? Why?2. Which levels of communication must a relationship strive

for in order to grow? Why?3. Which was more difficult to share in group? Events,

Influences, Personal qualities, Compliments. Why?4. What are some reactions that occurred in your group?

Explain why these occurred.5. Why is it more difficult to share personal qualities and

compliments.6. Why would you communicate superficially?

“You can tell more about a person by what he says about others than you can by what others say about him.”

--Leo Aikman

Video Clips

• Goonies

• Say Anything

• Singles

• Reality Bytes

• Sleepless in Seattle

•Validating

•Superficial

•Superficial into Personal ( Proximity closer)

•Superficial

•Superficial to Personal

1. What kind of communication makes up majority of our conversations?

2. What kind of communication makes a relationships stronger?

3. What is validating Communication?

Reasons for keeping Communication Superficial:

• I may be hurt.• I don’t want to hurt their feelings.• They will misinterpret what I say.• They won’t be receptive• It will put our relationship at risk.• I will be out on a limb and won’t be

supported.

http://www.mnadr.state.mn.us/workplace/pdf/Keepcomm.pdf

What Validation Is• To validate someone's feelings is first to

accept someone's feelings. Next, it is to understand them, and finally it is to nurture them.

Basic Steps to Validation• Acknowledging the other person's feelings• Identifying the feelings• Offering to listen • Helping them label the feelings• Being there for them; remaining present

physically and emotionally• Feeling patient• Feeling accepting and non-judgmental

Example of Validating• I hear you.

That hurtsThat's not good

• Wow, that's a lot to deal withI would feel the same way. (I would be sad/hurt/angry/jealous, etc. too)

• That is sad.That sounds discouraging.That sounds like it would really hurt That must really hurt.

• I know just what you mean.I would feel the same way.I can understand how you feel.It sounds like you are really feeling ____.It sounds like is really important to you.

Painful feelings that are expressed, acknowledged and validated by a trusted listener will diminish.

Painful feelings that are ignored will gain strength. (1)

• “No man means all he says, and yet very few say all they mean, for words are slippery and thought is viscous.”

• Henry B. Adams

Summary:• What is SPV?• The greater the need to communicate our feelings, the harder it

is to do. Indeed, sharing our opinions and emotions is risky business. We minimize the risk when we move through the levels of communication incrementally. That is, each conversation ought to begin with phatic (superficial) communication and move through the levels (however quickly seems appropriate) before moving to the more intimate levels.

• Generally, we look for the other individual to reciprocate at the same level of intensity. There is a social convention to match levels. If the other initiates a conversation at the evaluative level, we often feel compelled to respond in kind. This is dangerous.

• Sharing our ideas and feelings is generally reserved for those whom we trust. Trust is a function of confidence, commitment, and time. We generally share our essence with those we’ve known a long time.(2)