LEVEL 5 Operations / Departmental Manager

Lead.the.Way

“

THE LEVEL 5People. They are the most valuable and costly resource of any business. To harness them we need strong and effective leadership. In today’s fast paced environment businesses need to be agile, prepared and able to manage change and ready to maximise every opportunity. Effective leaders drive measureable improvements in both individual and business performance by creating robust plans, developing teams who can and do deliver and providing clear direction and communication.

Lifetime Training’s Level 5 Operations / Departmental Manager has been designed to support your business develop senior managers become such leaders. It is an innovative programme which will provide them with development in key areas identified as critical for success by leading businesses.

Stephen R. Covey

THE WHO AND WHAT

Level 5 Course Prospectus | Lifetime Training

WHO IS IT FOR?

Operations/Departmental Managers that manage teams and/or projects, and achieve specific goals and objectives as part of the delivery of an organisation's strategy.

Current responsibilities may include:

Creating and delivering operational plans

Managing projects

Leading and managing teams

Managing change

Financial and resource management

Talent management, coaching and mentoring

ELIGIBILITY

These are the same as all other apprenticeships.

Potential delegates will need either GCSE grade A to C or Level 2 Functional Skills in English and maths.

Delegates without these will need to complete Level 2 in all subjects as part of the programme and prior to end-point assessment (EPA).

ENTRY REQUIREMENTS

All Managers undertake an initial assessment to determine their course suitability including a skills scan, personal statement, short assignment and 10-minute interview.

WHAT’S COVERED?

Skills & Knowledge

Operational management

Project management

Financial management

Leading and managing people

Building relationships

Communication

Personal effectiveness Self-awareness Management of self Decision-making

Behaviours

Taking responsibility

Inclusivity

Agility

Professionalism

”One person can be a change catalyst, a ‘transformer’ in any situation, any organisation. Such an individual is yeast that can leaven an entire loaf. It requires vision, initiative, patience, respect, persistence, courage, and faith to be a transforming leader.

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PROGRAMME CONTENT BREAKDOWN

LAUNCH DAY

COURSE PREPARATION: Including Primary Colours and 360 Survey

5x 2-DAY WORKSHOPS: Delivered by leading business associates. Each workshop is preceded by an online knowledge webinar and followed up by post course actions.

Module 1. Leader of Leaders

Module 3. Influencing & Comms

Module 4. Performance Management

Module 6. Leading Change

Module 9. Operational Management

Level 5 Course Prospectus | Lifetime Training

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ASSESSMENT

THE WHY

ASSESSMENT

A multiple choice test

A structured competency based interview

A portfolio of evidence

A work-based project with a Q&A session and presentation

CPD log and professional discussion

18 months (plus end-point assessment):

Mixture of face-to-face workshops, webinars, on-line learning and workplace learning. Delegates are expected to complete a significant work-based project in the last 6 months of the programme

Small group sizes limited to up to 20 people

WHY THE LEVEL 5?

Improve core management techniques to drive better results

Develop your leadership capabilities to motivate and inspire teams

Provide strategic leadership as well as day-to-day management

Benchmark your managerial skills

Raise your profile in your organisation

Equivalent to a Foundation Degree

PROGRESSION

The Level 5 will help you become a highly effective manager in your business and could help you to progress in your career or look to complete a Chartered Manager Degree Apprenticeship at Level 6.

5x 2-HOUR KNOWLEDGE DEVELOPMENT WEBINARS: Delivered via Adobe Connect webinar software and Lifetime Course Tutors.

Module 2. Personal Development

Module 5. Recruitment

Module 7. Project Management

Module 8. Financial Management

2x ACTION LEARNING SETS

REMOTE COACHING SESSIONS

A Management Development Coach will be in touch every 8 weeks to support learning and help prepare delegates for end-point assessment.

1x MOCK ASSESSMENT DAY:

To practice end-point assessment activities.

THE HOWDelegates will benefit from enhanced learning through a range of knowledge development webinars and workshops delivered by Lifetime Trainers and nationally acclaimed business consultants, Leading Results.

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THE LEVEL 5 LEARNING JOURNEYDelegate Journey - Illustrative Example of Operations/Departmental Manager Level 5 StandardThis illustrates an example for your programme.

FR2905 - 01.09.17 v1

* Functional Skills delivered by specialist tutor either remote or face to face. Where additional needs are identified or declared, functional skills delivered by Special Educational Needs (SEN) tutor.

** MDC = Lifetime Management Development Coach *** AL Set = Action Learning Set/Group Coaching Session

Sign up Month 2 Month 4 Month 6 Month 8 Month 10 Month 12 Month 14 Month 16 Month 18Month 1 Month 3 Month 5 Month 7 Month 9 Month 11 Month 13 Month 15 Month 17 Month 19 Month 20 Month 21

End Point Assessment (EPA) Work Based Project Completion (minimum 6 months)

*FS Classroom (IA score 1 level below rq’d) Upskilling (as required) AssessmentAssessment

*FS Remote (IA score @ required) Upskilling (as required)Assessment Assessment

*FS Classroom (IA score 1 level below rq’d) Upskilling (as required) AssessmentAssessment

*FS Face 2 Face (IA score 2 levels below required or identified/declared additional needs) Assessment

Employer Guide to Work Based Learning

Client On Site InductionInduction checklist.

Client Enhanced Learning Modules

Client Enhanced Learning Modules

Client Enhanced Learning Modules

Client Enhanced Learning Modules

Review webinar with learner and Management Development Coach.

Client Enhanced Learning Modules

Client Enhanced Learning Modules

Client Enhanced Learning Modules

Client Enhanced Learning Modules

Review webinar with learner and Management Development Coach.

Client Enhanced Learning Modules

Client Enhanced Learning Modules

Agree work based project with learner.

Client Enhanced Learning Modules

Client Enhanced Learning Modules

Review webinar with learner and Management Development Coach.

Client Enhanced Learning Modules

Client Enhanced Learning Modules

Client Enhanced Learning Modules

Support learner with work based project.

Support learner with work based project.

Review webinar with learner and Management Development Coach.

Support learner with work based project.

Senior Line Manager to be available for mock assessment and readiness discussion.

Presentation delivered face to face to employer / manager of learning and activities relating to work based project.

Competency based interview.

CPD professional discussion.

MCQ assessment.

Assessment of portfolio of evidence.

Work based project presentation Q&A session.

Employer skills endorsement completion.

Employer skills endorsement completion.

Employer skills endorsement completion.

Employer skills endorsement completion.

Employer skills endorsement completion.

Employer skills endorsement completion.

Employer skills endorsement completion.

Employer skills endorsement completion.

Employer skills endorsement completion.

Employer skills endorsement completion.

Employer skills endorsement completion.

Leadership & Management Skills Workshops (10 months) EPA

† Knowledge, Skills & Behaviour Development (eLearning modules, videos, activities. You will also learn about British values, equality & diversity & safeguarding and develop digital literacy skills).

Apprentice Guide to Learning, Skills, Development and Assessment †

BKSB maths &English initialassessment.

Extended skillsanalysis.

Fuse induction &learning plan. Fuse guided

learning for Leading Leaders Learn, Share, Apply, Dig Deeper activities.

Knowledge webinar (2hrs).

Skills development workshop (2 days).

Post course actions.

Fuse guided learning for Personal Development Learn, Share, Apply, Dig Deeper activities.

Knowledge webinar (2hrs).

Post course actions.

Fuse guided learning for Influence & Communica-tion Learn, Share, Apply, Dig Deeper activities.

Knowledge webinar (2hrs).

Skills develop-ment workshop (2 days).

Post course actions.

Fuse guided learning for Influence & Communica-tion Learn, Share, Apply, Dig Deeper activities.

Knowledge webinar (2hrs).

Post course actions.

Fuse guided learning for Performance Management Learn, Share, Apply, Dig Deeper activities.

Knowledge webinar (2hrs).

Skills development workshop (2 days).

Post course actions.

Fuse guided learning for Recruitment Learn, Share, Apply, Dig Deeper activities.

Knowledge webinar (2hrs).

Action Learning Set/Group Coaching Session (1 day).

Post course actions.

Fuse guided learning for Leading Change Learn, Share, Apply, Dig Deeper activities.

Knowledge webinar (2hrs).

Skills development workshop (2 days).

Post course actions.

Fuse guided learning for Project Management Learn, Share, Apply, Dig Deeper activities.

Knowledge webinar (2hrs).

Post course actions.

Fuse guided learning for Financial Management Learn, Share, Apply, Dig Deeper activities.

Knowledge webinar (2hrs).

Post course actions.

Fuse guided learning for Operational Management Learn, Share, Apply, Dig Deeper activities.

Knowledge webinar (2hrs).

Skills development workshop (2 days).

Post course actions.

Work based project completion.

Work based project completion.

Action Learning Set/Group Coaching Session (1 day).

Work based project completion.

Work based project completion.

Work based project completion.

Work based project completion.

Work based project completion.

Mock Assessment and End Point Assessment (EPA) preparation.

End Point Assessment (EPA) gateway discussion.

END POINT ASSESSMENT (EPA) 3 months.

Competency based interview.

CPD professional discussion.

Multiple choice question assessment.

Assessment of portfolio of evidence.

Work based project presentation and Q&A session.

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MDC Support** MDC Support** AL Set *** MDC Support** MDC Support** AL Set *** MDC Support** MDC Support** GATEWAY

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Level 5 Course Prospectus | Lifetime Training

THE WHERE

WORKSHOP VENUE

All of our workshops will take place at the Manufacturing Technology Centre (MTC) in Coventry.

The centre is a state of the art venue, geographically situated in the middle of the country and was established in 2010 as an independent research and technology organisation (RTO) with the objective of bridging the gap between academia and industry.

Where workshops are over two days, the programme includes overnight accommodation with dinner, bed and breakfast. All costs except travel to, and from, the training venue is covered by the programme.

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“John C. Maxwell”Leaders who want to succeed maximize every asset and resource they have for the benefit of their organisation.

NEXT STEPS

FOR MORE INFORMATION

To find out more information or to nominate your people, contact your Lifetime Account Manager.

TO REGISTER INTEREST

If you would like to take the Operations/Departmental Manager Level 5 standard with Lifetime, register your interest with your Line Manager.

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“John F. Kennedy

”Leadership and learning are indispensable to each other.

Lifetime TrainingClifton HeightsBristol BS8 1EJ

t : 0333 0143 669w : lifetimetraining.co.uk