Upload
hatram
View
222
Download
0
Embed Size (px)
Citation preview
MANAGEMENT EDUCATION & RESEARCH INSTITUTE
POST GRADUATE DIPLOMA IN MANAGEMENT
SPRING SESSION
SCHEME OF COURSES
SEMESTER-II
201 Human Resources Management 202 Operations Management 203 Marketing Management 204 Managerial Skills Development 205 Business Research 206 E- Business 207 Financial Management 208 Operations Research
MANAGEMENT EDUCATION & RESEARCH INSTITUTE
POST GRADUATE DIPLOMA IN MANAGEMENT
SEMESTER II
BATCH: 2012-2014
201- HUMAN RESOURCE MANAGEMENT
COURSE OUTLINE
Course Instructor: Ms.Maitri
COURSE OBJECTIVE
The objective of this course is to provide students a comprehensive review of essential personnel
management concepts and techniques in a highly practical and understandable form.
This Course will aid the students in having a clear understanding about the concepts,methods and
techniques and issues involved in managing human resource so as to facilitate employing,maintaining and
promoting a motivated force in an organization.
EVALUATION
Besides the Semester end- examination, the students will be continuously assessed during the course on
the following basis:
(a) Research Project/ Presentation/
Assignments : 20 marks
(b) Mid Term Test : 20 marks
(c) Attendance : 10 marks
(d) End Term Exams : 50 marks
Total : 100 marks
METHODOLOGY
Lectures assisted by Case Studies, Presentations & Discussions.
TEACHING PLAN
Detailed Course Outline References Sessions
UNIT 1
Introduction to Human Resource Management: Concept of
HRM, Nature, Scope, Functions,
Objectives, Processes, Importance and Evolution of HRM,
HRM Models (In India and Abroad), Roles
and Responsibilities of HR managers.
Competitive Challenges and HRM: Technological
Changes, Workforce Diversity, Employee
Empowerment, Managing Protean Careers, Moonlighting
Phenomenon etc.
Case Study
Text
K.Aswathappa
Supplementary
David A. Decenzo & Stephen
P. Robbins
7
UNIT II
Strategy and Workforce Planning: Strategic Planning and
HR Planning: Linking the Processes,
Methods and Techniques of Forecasting the Demand and
Supply of Manpower, Computing Turnover
and Absenteeism, Job Analysis, Job Design: Behavioral
Concerns, Ergonomic Considerations and
Flexible Work Schedules.
(10 Hours)
Presentation
Text
K.Aswathappa
Supplementary
David A. Decenzo & Stephen
P. Robbins
C.S.Venkataratnam &
B.K. Srivastava
C.B. Memoria, Flippo
7
UNIT III
Expanding the Talent Pool: Recruitment, Selection, Career
Management: Developing Talent
Overtime, Career Development Initiatives, HRM
Competencies: Roles of HR Generalists and HR
Specialists, Training & Development, Appraising and
Improving Performance: Performance Appraisal
Programs, Processes and Methods, Job Evaluation,
Managing Compensation, Incentives and
Employee Benefits, Health and Social Security Measures,
Managing Labor Relations: An Overview.
(18 Hours)
Role Play
Text
K.Aswathappa
Supplementary
Flippo
David A. Decenzo & Stephen
P. Robbins
7
UNIT IV
Contemporary Issues in HR – Strategic Human Resource
Management, International Human
Resource Management Creating High Performing HR
Systems: Wellness Programs and Work Life
Balance and Green HRM
Human Resource Information Systems, Human Resource
Audit, and Human Resource Accounting,
(14 Hours)
Action Learning
Text
K.Aswathappa
Supplementary
David A. Decenzo & Stephen
P. Robbins
C.S.Venkataratnam &
B.K. Srivastava
7
Complete Overview of Syllabus
2
Total
30
Text Book
1. K.Aswathappa – Human Resources and Personnel Management, Tata McGraw Hill, 1997
Reference Book 1. Snell et al (2010). Human Resource Management, Cengage Learning(India Edition).
2. Dessler et al (2008). Human Resource Management, Pearson Education.
Reference Books
3. Armstrong, M. (2009). Armstrong’s Handbook of Human Resource Practice, Kogan Page
4. Lepak, D. & Gowan M. (2009). Human Resource Management, Pearson Education.
5. Ivancevich (2009). Human Resource Management, Tata Mc Graw Hill
6. Denisi, A S, Griffin, R W (2005). HRM an Introduction, Cengage Learning 7.K..Aswathappa – Human Resources and Personnel Management, Tata McGraw Hill, 1997
8.Davi A. Decenzo and Stephen P. Robbins –Human Resource- Pearson
9.Management, New Delhi, Prentice Hall of India Private Ltd., Fourth Edition.
10.Edwin B. Flippo – Personal Management, New York, Mc Graw Hill Book Company, International Edition, 1984
11.C.S. Venkataratnam and B.K. Srivastava, Personnel Management and Human Resources, New Delhi, Tata Mc Graw Hill
Publishing Company Ltd., 1991
12.C.B. Memoria, Personal Management (Management of Human Resource), Himalaya Publishing House, Twelfth Edition
Reprint, 1997
13.Human Resources Management by Gary Dessler
**
MANAGEMENT EDUCATION & RESEARCH INSTITUTE
POST GRADUATE DIPLOMA IN MANAGEMENT
SEMESTER II
Batch: 2012-2014
Operations Management (202) Course Instructor: Lalit Sukhija
COURSE OBJECTIVES (1) The objective of this course is to develop a basic understanding of various Operations
Management concepts, terminologies and processes. (2) To develop strategic thinking about Operations management. (3) To make students understand new metaphor that characterizes Production and Operations
Management in the IT and computer age. (4) To familiarize students with current Operations Management practices in organizations.
METHODOLOGY
(1) The pedagogy will be lectures, discussions, case analysis and assignments. (2) Audio-Visual aids will be used during the course.
Case studies will be specified for preparation to supplement learning wherever the faculty finds it
appropriate.
EVALUATION
Case Analysis / Project: 20 marks
Mid Term Exam: 20 marks
Attendance: 10 marks
End Term Exam: 50 marks
----------------------------------
Total: 100 marks
----------------------------------- P.T.O
TEACHING PLAN
Detailed Course Outline References No. of Sessions
UNIT: - 1 Nature of Production ; Production management and Operations
management ; Emerging role of the POM manager ; Recent trends in
POM
Chapter 1, Production and
Operations Management,
Aswathappa & Bhat.
2
Operations objectives and Operations strategies ;
Elements of Operations strategy .
Chapter 2, Production and
Operations Management,
Aswathappa & Bhat.
2
CASE STUDY.
Production and Operations
Management, Upendra
Kachru.
1
UNIT: - II Product Design - Concept, importance and
approaches to product design ;
Process Design – Definition, basic process types ;
Make or Buy Decisions .
Chapter 5, Production and
Operations Management,
Aswathappa & Bhat.
4
CASE STUDY.
Production and Operations
Management, Upendra
Kachru.
2
UNIT: -III
Capacity Planning – Concept, Major capacity
decisions, Types of capacity, Developing
capacity alternatives .
Chapter 7, Production and
Operations Management,
Aswathappa & Bhat.
2
Facility Location – Factors effecting location
choices, Location models
Facility Layout – Meaning, Principles of layout, Types of layout
Chapter 8 & 9, Production and
Operations Management,
Aswathappa & Bhat.
3
CASE STUDY.
Production and Operations
Management, Upendra
Kachru
2
UNIT: -IV
Production planning and control – concept,
production planning functions, production
control functions
Aggregate Planning – Concept, Approaches to aggregate planning
Chapter 11&12 , Production
and Operations Management,
Aswathappa & Bhat.
3
Material Requirement Planning
Scheduling for Services
Chapter 13&14, Production
and Operations Management,
Aswathappa & Bhat.
2
UNIT: - V
Materials Management
Chapter 19, Production and
Operations Management,
Aswathappa & Bhat.
2
Purchase Management- Concept, Vendor
Rating
Chapter 21&22, Production
and Operations Management,
3
Aswathappa & Bhat.
Just In Time – Introduction , Characteristics ,
Kanban system
Supply Chain Management
Chapter 24&25, Production
and Operations Management,
Aswathappa & Bhat.
2
Total Number of Sessions 30
Text Book
Aswathappa & Bhat, “Production and Operations Management”, Revised 2nd Edition 2008,
Himalaya Publishing House.
Supplementary Readings:-
1. Kachru Upendra, “Production and Operations Management”, Excel Books. 2. Adam & Ebert, “Production and Operations Management”, 5th Edition, PHI.
*************************************
MANAGEMENT EDUCATION & RESEARCH INSTITUTE
POST GRADUATE DIPLOMA IN MANAGEMENT
SEMESTER II
BATCH: 2012-2014
MARKETING MANAGEMENT (203) COURSE OUTLINE
Course Instructor: Mr Samarth Singh
COURSE OBJECTIVES
(1) The objective of this course is to develop a basic understanding of various marketing concepts, terminologies and processes.
(2) To develop strategic thinking about customer and market place.
(3) To make students understand new metaphor that characterizes marketing in the age of
information democracy.
(4) To familiarize students with current marketing practices in organizations.
METHODOLOGY
(1) The pedagogy will be lectures, discussions, case studies, assignments and role-plays.
(2) Audio-Visual aids will be used during the course.
EVALUATION
Besides the Semester end- examination, the students will be continuously assessed
during the course on the following basis:
(a) Research Project / Case Analysis : 20 marks (b) Mid Term Test : 20 marks (c) Attendance : 10 marks (d) End Term Exams : 50 marks
Total : 100 marks
TEACHING PLAN
Detailed Course Outline References No. of Sessions
UNIT I-------
Marketing definitions & Core marketing concepts,Customer driven marketing strategy-production concept,product concept,selling concept,marketing concept
Text
Kotler, Armstrong,Agnihotri
Supplementary
Ramaswamy, Nama Kumari
2
The central role of strategic planning, The nature and contents of a marketing plan.Marketing mix
Text
Kotler, Armstrong,Agnihotri
Supplementar
Ramaswamy, Nama Kumari
2
Marketingenvironment,green marketing,frugal marketing
Text
Kotler, Armstrong,Agnihotri
Supplementary
Ramaswamy, Nama Kumari
2
UNIT II------
- •Marketing information system
Marketing research process
Customer value, satisfaction and loyalty- CPV,CLV,RACLV,Data warehouse and datamining
Text
Kotler, Armstrong,Agnihotri
Supplementary
Ramaswamy, Nama Kumari
2
Consumer Behavior-The decision process
Text
Kotler, Armstrong,Agnihotri
Supplementary
Ramaswamy, Nama Kumari
2
Market segmentation and targeting
Identifying and analyzing competitors
Text
Kotler, Armstrong,Agnihotri
Supplementary
Ramaswamy, Nama Kumari
2
UNIT III-------
Role of Brands, Brand Equity, Branding strategies
Positioning and Differentiation
Text
Kotler, Armstrong,Agnihotri
Supplementary
Ramaswamy, Nama Kumari
2
PRODUCT
Product Levels, Product Mix, Packaging, Labeling.
Product life-cycle strategies
Text
Kotler, Armstrong,Agnihotri
Supplementary
Ramaswamy, Nama Kumari
2
New Product Development
Text
Kotler, Armstrong,Agnihotri
Supplementary
Ramaswamy, Nama Kumari
2
UNIT IV -------
PRICE
Understanding Pricing, Setting the Price, pricing strategies Adapting the Price
Text
Kotler, Armstrong,Agnihotri
Supplementary
Ramaswamy, Nama Kumari
2
PLACE
The role of marketing channels, channel
Text
Kotler, Armstrong,Agnihotri
design decisions, channel management decisions
Supplementary
Ramaswamy, Nama Kumari
2
Retailing , Wholesaling & Market Logistics Text
Kotler, Armstrong,Agnihotri
Supplementary
Ramaswamy, Nama Kumari
2
UNIT V-------
PROMOTION
The role of marketing communications, developing effective communications
Text
Kotler, Armstrong,Agnihotri
Supplementary
Ramaswamy, Nama Kumari
1
Advertisement, Personal selling Sales promotion, Public relations
Direct Marketing,online marketing Interactive Marketing .
Text
Kotler, Armstrong,Agnihotri
Supplementary
Ramaswamy, Nama Kumari
2
Marketing of services
Global Marketing
Text
Kotler, Armstrong,Agnihotri
2
Supplementary
Ramaswamy, Nama Kumari
Organizing the marketing department
Marketing implementation and control
Text
Kotler, Armstrong,Agnihotri
Supplementary
Ramaswamy, Nama Kumari
1
Total Number of Sessions 30
Text Book
Marketing Management – A South Asian Perspective by Kotler, Armstrong,Agnihotri Pearson
Publication
Supplementary Readings:-
1.Marketing Management by Ramaswamy, Nama Kumari( 4rd Edition)
2. Kellogg on Marketing by Iacobucci
3.Marketing by Etzel, Walker, Stanton (13th Edition)
4.Marketing Management by Rajan Saxena (3rd Edition)
MANAGEMENT EDUCATION & RESEARCH INSTITUTE
POST GRADUATE DIPLOMA IN MANAGEMENT
SEMESTER II
BATCH: 2012-14
204-MANAGERIAL SKILLS DEVELOPMENT
COURSE OUTLINE
Course Instructor: Mrs. Monika Sharma
COURSE OBJECTIVE
The objective of this course is to train the budding managers to communicate effectively and develop their personality by giving them practical exercises and activities so that they gain the confidence and become apt to work in a global environment.
METHODOLOGY
The pedagogy will include Lectures, Group Discussions, Mock Interviews, Presentations, Role Play & Case Studies.
EVALUATION
(A) BOOK PRESENTATION(AT THE END OF SEMESTER):
---PRESENTATION AND WRITTEN SUMMARY-------------------------25 MARKS
(B) MOCK INTERVIEWS--------------------------------------------------------25 MARKS
(C) GROUP DISCUSSION--------------------------------------------------- ----15 MARKS
(D) EXTEMPORE ---- ------------------------------------------------------------ 15 MARKS
(E) ATTENDANCE----------------------------------------------------------------10 MARKS
(F) ROLE PLAY/GROOMING BEHAVIOUR/INTERACTION)-------------------------------------------10 MARKS
-------------------------
TOTAL 100 MARKS
TEACHING PLAN:
COURSE CONTENTS SESSIONS
Unit I
Strengthening Oral Communication:
Presentations
PRESENTATION SKILLS(importance of presentation skills,
capturing data, guidelines to make presentations interesting, Voice
and picture integration
body language, voice modulation, audience awareness, presentation
plan,
visual aids, styles of presentation. Presentation by students. (Book
Presentation at the end of semester)
Extempore
5
5
Unit II
Strengthening Oral Communication:
Role Playing
Debates
Quiz.
5
Unit III
Strengthening Written Communication:
Case Studies.
Exercises on Corporate Writing
Creative Writing
Poster Making
Framing Advertisements
Slogans
Captions
Preparing Press Notes.
5
Unit IV 5
GROUP DISCUSSIONS
What are recruiters looking for? Why do they have it in their selection
process? How to go about it? Do’s &Don’ts of G.D. Conducting mock group
discussions in groups – providing inputs to the students, thereby bringing in
the requisite changes in their participation/facing a
G.D.
INTERVIEWS / MOCK INTERVIEW
Concept of interview/types of interview/preparing students on 30 most FAQ’S
Do’s & Don’ts of facing an interview Checklist etc
Conducting Mock Interviews/ Counseling each student on the shortcomings
and bringing in the improvements therein
5
TOTAL 30
Reference Books :
1. Business Communication & Personality Development by Biswajit Das
2. Communication Skills By Leena Sen
3. Business Communication by PD Chaturvedi & Mukesh Chaturvedi
4. Communication Skills for Engineers by Sunita
MANAGEMENT EDUCATION & RESEARCH INSTITUTE
POST GRADUATE DIPLOMA IN MANAGEMENT
SEMESTER II
BATCH: 2012-2014
206- RESEARCH METHODOLOGY
COURSE OUTLINE
Course Instructor : Ms. DeepShikha Kalra
COURSE OBJECTIVE:
The course has been designed with following objectives:
i) To familiarise the students with the current and past theory and practice of ‘Business Research’ in India and abroad.
ii) To sensitise them to the best practices in Business Research.
iii) To enable them to understand the importance of knowing research better.
iv) To help them comprehend the variety of factors which influence research in business.
v) To facilitate a positive attitude towards research in general and business rsearch in particular.
6. Pedagogy
Prior reading of suggested course material for each session happens to be a prerequisite for each
participant (that includes the Faculty too) to meaningfully reflect his/her point of view. Since the reading
material will be quite exhaustive, barring exceptions, the role of faculty member is restricted to that of a
facilitator or a moderator. Each session shall involve discussion among participants with practical
examples and supplements from the faculty member.
Case studies/Assignments will be specified for preparation to supplement learning wherever
the faculty finds it appropriate
EVALUATION:
Besides the Semester end- examination, the students will be continuously assessed
during the course on the following basis:
(a) End Term Exams : 50 marks
(a) Written Assignments/ Case Analysis/ Presentation : 20 marks
(b) Mid Term Test : 20 marks (c) Attendance : 10 marks
Total : 100 marks
Course Content
The programme will unfold as per following Session-wise Teaching-Learning Plan:
Section Session No. Theme You have to come prepared
with/for
I
Introduction 1. Intro to Business Research, Chapter 1
3. Research Process Chapter 4
4.
Problem definition and the
research proposal Chapter 6
5.
Exploratory research and
qualitative analysis Chapter 7
6. Secondary data Chapter 8
II
Primary
Research
7. Survey Research: An overview Chapter 9
8-9.
Survey Research:
Communication with
respondents
Chapter 10
10. Observation methods Chapter 11
III
Measurement
Concepts
12. Measurement and scaling
concepts Chapter 13
13. Attitude Measurement Chapter 14
14-15. Questionnaire Design Chapter 15
IV
Sampling and
Fieldwork
16-17. Sample design and sampling
procedure Chapter 16 (
18. Determination of sample size Chapter 17
19-20 Fieldwork Chapter 18
V
Data Analysis
and
presentation
21. Editing and Coding Chapter 19
22. Basic data analysis Chapter 20
23. Univariate analysis Chapter 21
24.
Bivariate Analysis: test of
difference Chapter 22
27. Communicating research results Chapter 25
28-30 Presentation of Group projects.
Prescribed Text:
Zikmund William G, Business Research Methods, Seventh Ed., Thomson South Western
Recommended Websites:
i) www.agencyfaqs.com ii) www.domain_b.com
MANAGEMENT EDUCATION & RESEARCH INSTITUTE
POST GRADUATE DIPLOMA IN MANAGEMENT SEMESTER II
BATCH 2012-2014
207 : E-BUSINESS
COURSE OUTLINE
Course Instructor: Mrs.B.Rajeswari
COURSE OBJECTIVE The objective of this course is to impart understanding of the concepts and various application issues of
e-business like Internet infrastructure, security over internet, payment systems and various online
strategies for e-business.
METHODOLOGY
1. The pedagogy will be lectures & exercises and also related case study. 2. Audio Visual aids will be used extensively during the course.
EVALUATION Besides the Semester end- examination, the students will be continuously assessed during the
course on the following basis:
1. Mid Term Examinations : 20 marks
2. Internal assessment
(Presentations & Assignments) : 20 marks
3. Attendance : 10 marks
4. End Semester Examinations : 50 marks Total : 100 marks
Contd…2..
: 2 :
TEACHING PLAN:
Detailed Course Outline Reference
s
No. of
Sessions
Unit I
Introduction to e-business:
1) Electronic Business, Electronic Commerce, Types of Electronic Commerce, Benefits, Limitations and Barriers of E-commerce
2) Electronic Commerce Models 3) Value Chains in Electronic Commerce
Ch-1,2
Bharat
Bhasker
Ch-1,2
Awad
6
Unit II
The Technology of e-commerce:
1) Web Based Tools for Electronic Commerce 2) Intranet, Composition of Intranet, Business Applications
on Intranet, Extranets. 3) Electronic Data Interchange, Components of Electronic
Data Interchange, Electronic Data Interchange Communication Process.
Ch-3
Bharat
Bhasker
Ch-
4,10,11
Awad
6
Unit III
Security Issues in e-business
1) Security Overview, Electronic Commerce Threats 2) Encryption, Cryptography, Public Key and Private Key
Cryptography, Digital Signatures, Digital Certificates 3) Securing E-commerce Networks: Security Protocols such
as HTTP, SSL, Firewalls, IDS, VPN
Ch-8,9
Bharat
Bhasker
Ch-13,14
6
Awad
& Web
Resources
Unit IV
Electronic Payment System
1) Concept of e-Money 2) Electronic Payment System, Types of Electronic Payment
Systems, Smart Cards, Stored Value cards and Electronic Payment Systems, B2B Electronic payments
3) Infrastructure Issues in EPS, Electronic Fund Transfer.
Ch-15
Awad
& Web
Resources
6
UNIT V
e-Business Applications & Strategies
1) Business Models & Revenue Models over Internet 2) Mobile Commerce 3) Legal, Ethical and Societal Impacts of E-Commerce.
Ch-13
Bharat
Bhasker
Ch-6,12
Awad
& Web
resources
6
Presentations 2
Total 32
Text Books
1. Dave Chaffey (2009). E-Business and E-Commerce Management- Strategy,
Implementation and Practice, 3rd Edition, Pearson Education.
2. Bharat Bhaskar (2009). Electronic Commerce- Framework, Technologies and
Applications, 3rd Edition, Tata McGraw Hill.
3. Elias M. Awad (2007). Electronic Commerce- From Vision to Fulfillment, 3rd Edition.
PHI Learning.
Reference Books
1. Efraim Turban, David King, Dennis Viehland, Jae Lee, (2009): Electronic Commerce
– A Managerial Perspective, 4th Edition, Pearson Education.
2. Joseph, P.T. and S.J. (2008). E-Commerce – An Indian Perspective, 3rd Edition, PHI.
3. Schneider Gary P. and Perry, James T (2007). Electronic Commerce Strategy, 1st
Edition, Cengage Learning.
MANAGEMENT EDUCATION & RESEARCH INSTITUTE
POST GRADUATE DIPLOMA IN MANAGEMENT
SEMESTER II
BATCH: 2012-2014 208 – FINANCIAL MANAGEMENT
COURSE OUTLINE
Course Instructor : Prof. B.C. Sehgal
COURSE OBJECTIVE
The objective of this course is to develop skills which are useful for understanding and dealing
effectively with finance in organization.
METHODOLOGY
(a) The pedagogy will be Lectures, Case Study, Discussions and Presentations.
EVALUATION
Besides the Semester end- examination, the students will be continuously assessed during the
course on the following basis:
(a) End Term Exams : 50 marks
(d) Written Assignments/ Case Analysis/ Presentation : 20 marks
(e) Mid Term Test : 20 marks (f) Attendance : 10 marks
Total : 100 marks
Contd…2…
TEACHING PLAN:
Detailed Course Outline References Sessions
UNIT I
Introduction
Finance function & goals of F.M.
Text
IM. Pandey - Chap.1
Supp.
Prasanna Chandra –Chap.1
½
Financial Flows & forecasting Text
IM. Pandey - Chap.2
Supp.
Prasanna Chandra –Chap.1
1
Fundamental valuation concepts
Time value of money
Text
IM. Pandey - Chap.3
Supp.
Prasanna Chandra –Chap.3
2
UNIT II
Capital Budgeting
Basic Concepts
Methods of Appraising investment proposals
Cost of Capital
Risk Analysis in Capital Budgeting
Text
IM. Pandey - Chap.6-8
Supp.
Prasanna Chandra –Chap.15
½
2
2
2
UNIT III
Capital Structure & Dividend Policy
Analysis of leverages
Capital Structure & cost of capital
Dividend policy and Internal financing
Text
IM. Pandey - Chap.26
IM. Pandey - Chap.10-12
Supp.
Prasanna Chandra –Chap.18
& 21
2
2
2
UNIT IV
Working Capital & Management
Nature & scope
Determination and Computation
Management of Cash
Management of Receivables
Management of inventors
Financing Current Assets
Text
IM. Pandey Chap.18-22
Supp.
Prasanna Chandra –Chap.22
to 25
½
2
1
2
2
½
UNIT V
Financial analysis planning & control
Financial statement Analysis
Leasing, Hire purchase and project
financing
Merger & Acquisition
International Financial Management
Text
IM. Pandey Chap.23-24
Chap 28
Chap 29
Chap 30
3
1
1
1
TOTAL NO. OF SESSIONS 30
Text Book
I.M. Pandey, Financial Management , Vikas Publishing House Pvt. Ltd. , Ninth edition
Supplementary Readings:-
Prasanna Chandra, Fundamentals of Financial Management, Tata Mc Graw Hill Publishing Company
Ltd., Forth Edition
MANAGEMENT EDUCATION & RESEARCH INSTITUTE
POST GRADUATE DIPLOMA IN MANAGEMENT
SEMESTER II
BATCH: 2012-2014
OPERATIONS RESEARCH
COURSE OUTLINE
Course Instructor: Pankaj Kumar
OBJECTIVE
Present Course outline has been designed to impart the basic skills in Operations Research which would
be relevant to a manager. This time training will continue to provide students an understanding of
problem-solving methods based upon a careful discussion of model formulation, solution procedure and
analysis. This easy-to-understand approach would enable readers to develop the required skills and
apply operations research techniques to all kind of decision-making problems.
METHODOLOGY
The pedagogy will be lectures, exercises, test-series & assignments.
EVALUATION
Besides the Semester end-examination, the students will be continuously assessed during the course on
the following basis:
(a) Test/Assignments : 20 marks
(b) Mid Term Test : 20 marks
(c) Attendance : 10 marks
(d) End Term Exams : 50 marks
Total : 100 marks
Contd......
TEACHING PLAN:
Detailed Course Outline TOPICS References No. of
sessions
UNIT I -Historical background of OR Text 01
Operations Research: An Introduction
-Defining the OR
-Main Features of OR
-Methodology of OR
-Applications of OR
J. K. Sharma
Chapter 1
Linear Programming: Application and Model Formulation
-Basic Structure of LPP model
-Formulation of LPP model
- Applications of LP
- Limitations of LP
Text
J. K. Sharma
Chapter 2
02
UNIT II
Linear Programming: Solutions
-The Graphical Method-feasible
region and solutions
-The Simplex Method: Problem
involving minimization type
-Duality in LP only behavior
Text
J. K. Sharma
Chapter 3
Chapter 4
Chapter 5
04
Assignment Problem
-Hungarian method
-Balanced case
-Unbalanced case
-Maximization situation
-Practice questions
Text
J. K. Sharma
Chapter 10
04
UNIT III
Transportation Problem
-Least Cost Method (LCM)
-North-West Corner Method (NWCM)
-Unit Cost Penalty Method/Vogel’s
Approximation Method (VAM)
Text
J. K. Sharma
Chapter 9
05
UNIT IV
Project Management: PERT and CPM
-Networking: CPM and PERT
applications
-Slackness in the activities
-EST, EFT, LST, LFT and IF in CPM
-PERT
Text
J. K. Sharma
Chapter 13
06
Text Book:
Operations Research, J. K. Sharma, Macmillan India Ltd. 2010 Edition
Reference Books:
1. Quantitative Techniques for Decision Making, Gupta & Khanna, PHI
2. Operations Research for Managers, A V Hans, BRHD International Society, 2011 Edition
3. Operations Research, Winston, ThomsonPress
UNIT V
Deterministic Inventory Control Models
-Meaning of Inventory Control
-Factors involved in Inventory
Management
-Inventory Model Building
-EOQ model with constant rate of
demand
-EOQ model with different rate of
demand
-EOQ model with shortages
-Practice questions
Text
J. K. Sharma
Chapter 14
06
TOTAL NO. OF SESSIONS 28