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Lecture 2: Computer-Supported
Collaborative Design Tools & Technologies
Dr. Xiangyu WANGAugust 4th, 2008
OutlineToolsClassification
Facts about tools What happens in face-to-face
communication/collaboration? Non-verbal cues:
spatial orientation, body posture, hand gesture, glancing, gaze and eye contact, facial expression, awareness of others, non-verbal turn-taking cues.
An example of what has been enhanced
Telephone Videoconferencing Web conferencing
Concepts Synchronous:
It provides the necessary mechanisms for people working together as if they were working face-to-face,
All the persons sharing the workspace can view and update the same work space concurrently,
Examples: face to face, videoconferencing, audio conferencing, ICQ, MSN Messenger
Asynchronous: It means that interactions among people are not in real-
time, Normally, only one person at a time can access the
workspace, viewing and modifying its contents, Example: Email, blogs, wiki, intranets
From: http://www.mindquarry.com/community/articles/elements-collaboration
Tools An example of social network/map tool:
frappr- http://www.frappr.com/
Tool lists that will be discussed Collaborative Virtual Environments (CVEs) Google Docs Twitter Microsoft Surface
Tools Collaborative Virtual Environments (CVEs) are
computer-enabled, distributed virtual spaces or places in which people can meet and interact with others, with agents and with virtual objects.
Tools Google Docs: an online document editing
and sharing tool: Docs.google.com
Tools Twitter: communicate and stay connected
through the exchange of quick, frequent answers to one simple question: What are you doing? http://twitter.com/
Tools Microsoft Surface:
http://www.microsoft.com/surface/
blogs.zdnet.com www.microsoft-surface.name/
Classification of technologies Based on the notions of time and space
Class exercise: put the following tools into the time/place matrix Wiki Email Web conferencing Online forum Mailing list Instant messaging Physical bulletin board in the hallway Chat room Shared Whiteboard Collaborative Virtual Environments (CVEs) Microsoft Surface Social map/tool (Frappr) Google Docs Facebook Twitter
Same time Different times
Same place
Different places
Microsoft Surface Physical bulletin board
Web conferencingInstant messagingChat roomShared WhiteboardCVEGoogle DocsTwitterFacebookFrappr
EmailWikiMailing list TwitterFacebookGoogle DocsOnline forum
Affordances of communication media (Kraut et al. 2002 ) Different media/technologies provide different affordance or resources that
shape communication.