Leading From Any Position: Influencing Library Effectiveness and Responsiveness

© Schreiber Shannon Associates

LFAP

Leading From Any Position:Influencing LibraryEffectiveness and Responsiveness

WebinarWebinarWebinarWebinar

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LFAP Webinar & Workshop LeadersWebinar & Workshop LeadersWebinar & Workshop LeadersWebinar & Workshop Leaders

I’m Becky I’m John

Together, we’re Schreiber Shannon Associates

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LFAP Objectives of WebinarObjectives of WebinarObjectives of WebinarObjectives of Webinar

Understand the concepts of “Leading from Any Position”

Understand what will be covered in the LFAP workshop

Understand how LFAP is different from the Eureka! Leadership Institute

Know if you are interested in attending LFAP

By the end of this Webinar, you will:

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LFAP Rationale for LFAPRationale for LFAPRationale for LFAPRationale for LFAP

Why is Infopeople providingWhy is Infopeople providinga Leading From Any Position a Leading From Any Position

workshop now?workshop now?

Why is Infopeople providingWhy is Infopeople providinga Leading From Any Position a Leading From Any Position

workshop now?workshop now?

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LFAP Environmental FactorsEnvironmental FactorsEnvironmental FactorsEnvironmental FactorsLIMITED STAFF, TIGHT BUDGETS,

MASSIVE CHANGE

THREATS & OPPORTUNITIES

create

whichrequire

FULL ENGAGEMENT OF ALL STAFF to STREAMLINE PROCESSES

ANTICIPATE COMMUNITY NEEDS5


LFAP Where is your focus?Where is your focus?Where is your focus?Where is your focus?Glass Half

Empty Glass Half Full

made to do new work

threats

overworked

angry

opportunities

want to try new work

working smarter

excited

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LFAP Readiness for ChangeReadiness for ChangeReadiness for ChangeReadiness for Change

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Discomfort can encourage new behavior.

Handwriting is on the wall. http://www.youtube.com/watch?v=lFZ0z5Fm-Ng

• Take advantage of the recession-driven influx of people to the library.

• New technology is driving rapid change.

• Competition requires us to think strategically.

• Remember, not changing is also a decision.


LFAP Environmental FactorsEnvironmental FactorsEnvironmental FactorsEnvironmental Factors

create

whichrequire

FULL ENGAGEMENT OF ALL STAFF STREAMLINED PROCESSES

ANTICIPATION OF COMMUNITY NEEDS

THREATS & OPPORTUNITIES

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LIMITED STAFF, TIGHT BUDGETS,

MASSIVE CHANGE


LFAP LFAP: Influencing LibraryLFAP: Influencing LibraryEffectiveness and ResponsivenessEffectiveness and Responsiveness

LFAP: Influencing LibraryLFAP: Influencing LibraryEffectiveness and ResponsivenessEffectiveness and Responsiveness

EffectivenessEffectivenessexamining & improving internal processes

InfluencingInfluencingeach person contributes by taking initiative and listening to others

ResponsivenessResponsivenessgiving their customers what they want & need

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LFAP

Desired Results

What will change?What will change?What will change?What will change?

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LFAP Desired ResultsDesired ResultsDesired ResultsDesired Results

This workshop will:

Support the creation of learning organizations within each California library

Encourage a developing learning community among California libraries

Ensure that California libraries continue to enhance their customer responsiveness

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LFAP

LFAP is not new,

LFAP is similar to PARTICIPATIVE MANAGEMENT,but with new technologies for today’s environment

What is Leading From Any Position?What is Leading From Any Position?What is Leading From Any Position?What is Leading From Any Position?

but it is exciting!

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since2002

Edmonton

Public Library

State Library

of New South Wales

Maryland Division of Library Development and

Services

Ohio Regional Libraries

Columbus Public

Library

Dauphin County Public

Library

Delaware State Library

Christchurch

Public Library

National Library of Australia

Auckland

Public Library

OELMA

Texas

State Library

Texas

Regional Libraries

California Library Association

WorthingtonPublic Libraries


LFAP Why has it been popular? Why has it been popular? Why has it been popular? Why has it been popular?

“LFAP has created a new culture of cooperation in our library.”

“LFAP has given us the tools to encourage full participation of all staff.”

“LFAP gave me the skills to influence decisions in my library.”

“LFAP built my confidence in offering ideas and solutions.”

“LFAP gave me the patience to try many strategies, and not get discouraged. If one doesn’t work, I try another.”

Client comments:

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LFAP

LFAP is the involvement of people in the planning and control of their own activities, no matter where they reside in the organization.

gathering data

offering ideas

solving problems

making decisions

implementing change

What is Leading From Any Position?What is Leading From Any Position?What is Leading From Any Position?What is Leading From Any Position?

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LFAP

Based on the foundation of Peter Senge’s work, LFAP enhances attitudes and skills to create a

LEARNING ORGANIZATION.

LFAP goes beyond Senge’s concepts to nurture initiative, creativity and responsibility

in every position in the library.

NURTURE STAFF

TALENTS

What are the origins of LFAP?What are the origins of LFAP?What are the origins of LFAP?What are the origins of LFAP?

The Fifth DisciplinePeter Senge

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LFAP What is a Learning Organization?What is a Learning Organization?What is a Learning Organization?What is a Learning Organization?

A learning community is created when each person takes

personal responsibility for the success of their

organization and its customers.

They fully engage their talents and support others

in transforming individual experience into knowledge

that is used by the whole organization

to achieve its core purpose and vision.

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LFAPDisciplines of a Learning Disciplines of a Learning

OrganizationOrganizationDisciplines of a Learning Disciplines of a Learning

OrganizationOrganization

Systems Systems ThinkingThinking

Mental Mental ModelsModels

Shared Shared VisionVision

Team Team LearningLearning

Personal Personal MasteryMastery

Principles of Learning Libraries

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My job changes all

the timeSystems Systems ThinkingThinking






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My job changes all

the time

I am responsibl

e







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My job changes all

the time

I am responsibl

eI want to

come along







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My job changes all

the time

I am responsibl

eI want to

come along

We’re smartertogether







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My job changes all

the time

I am responsibl

eI want to

come along

We’re smartertogether

Are we thinking broadly enough?







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LFAP

Workshop Content

What can I expect?What can I expect?What can I expect?What can I expect?

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LFAP What will we do?What will we do?What will we do?What will we do?

Leading From Any Position Concepts

Disciplines Of A Learning Organization

Strategies for Facilitating From Any Position

Involvement Model to Build Commitment

Set Priorities to Focus Activities & Achieve Results

Evaluate Work Processes with Flow Charts

Creative Problem Solving of “Real” Issues

Create a Plan to Implement Ideas

Follow-up to Assure Success

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LFAP

Workshop Processes

How will we learn?How will we learn?How will we learn?How will we learn?

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LFAP How will we do it?How will we do it?How will we do it?How will we do it?

Practice Learning Organization activities

Mix groups to assure maximum networking

Use small group discussions & reports to share knowledge

Practice facilitation & problem solving skills

Apply concepts and models to real work situations

Experiential Learning - learning by doingconceptualize

experience

analyze

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LFAP Workshop StructureWorkshop StructureWorkshop StructureWorkshop Structure

2 days of concepts and skills development

implementation on the job

after several months, 3rd day of evaluation & support

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LFAP

How is LFAP different from How is LFAP different from Eureka Leadership Institute?Eureka Leadership Institute?How is LFAP different from How is LFAP different from

Eureka Leadership Institute?Eureka Leadership Institute?

Workshop DistinctionsWorkshop DistinctionsWorkshop DistinctionsWorkshop Distinctions

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LFAP DistinctionsDistinctionsDistinctionsDistinctions

sharing skills to improve work systemsPURPOSEgrooming leaders

to transform libraries

FOCUSbroader and more long term

narrower and more immediate

LFAP WorkshopEUREKA! Institute

STRUCTURE1 week intensivewith two follow-ups

2 days 9-5with a follow up

Both are about•assuming leadership•personal initiative•community focus

EXPECTATIONmove aheadbe great

where you are

CONTENT operationalstrategic

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LFAP

Workshop Benefits

Why should I attend?Why should I attend?Why should I attend?Why should I attend?

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LFAP You should attend LFAP if you want to...You should attend LFAP if you want to...You should attend LFAP if you want to...You should attend LFAP if you want to...

develop your facilitation skills.

improve work processes that help your team work faster and smarter.

have a greater sense of control over your operations and results.

gain influence on the choices your library is making by offering data rather than opinion.

build your operational leadership skills within your current position.

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It’s productive and fun !


LFAP Frequently Asked QuestionsFrequently Asked QuestionsFrequently Asked QuestionsFrequently Asked Questions

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How many workshops will be delivered?The plan is to provide two workshops in 2011, one in Northern California January 20-21, and one in Southern California January 24-25.Northern California: Holiday Inn and Suites, Oakland AirportSouthern California: Doubletree Hotel, Ontario Airporta one-day follow-up session in both Northern & Southern CA will be scheduled.

How may people will attend each workshop?40 in each workshop

How many may attend from each organization?• We welcome multiple staff from a single library.

Who is the target audience?• anyone who wants to enhance their leadership skills to make a better contribution to their

library and to their community, • leading from any position means any enthusiastic person is welcome

What are the workshop fees?• $75 per person, covers 3 days of workshop + lodging + food = a real bargain (continental breakfast and lunch for all three days - dinner on your own)

Who are the workshop leaders?• Becky Schreiber & John Shannon, Schreiber Shannon Associates• website: schreibershannon.com


LFAP Questions?Questions?

Documents

Leading From Any Position: Influencing Library Effectiveness and Responsiveness