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    LCCI Course CatalogueAnglo-American School Belgrade

    This booklet contains all of the LCCI courses offered at the Anglo-American School

    of Belgrade.

    2010/

    2011

    2010/2011

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    Table of ContentsIntroduction .................................................................................................................................................. 5

    Courses Offered ............................................................................................................................................ 7

    English Qualifications ................................................................................................................................ 7

    100 LCCI: English for Business (EFB)...................................................................................................... 7

    101 LCCI: English for Business (EFB)...................................................................................................... 7

    102 LCCI: English for Business (EFB)...................................................................................................... 7

    103 LCCI: English for Business (EFB)...................................................................................................... 8

    104 LCCI: English for Business (EFB)...................................................................................................... 8

    111 LCCI: English for Commerce (EFC) .................................................................................................. 8112 LCCI: English for Commerce (EFC) .................................................................................................. 8

    113 LCCI: English for Commerce (EFC) .................................................................................................. 9

    121a LCCI: English for Tourism (EFT) ..................................................................................................... 9

    121b LCCI: English for Tourism (EFT) .................................................................................................... 9

    122a LCCI: English for Tourism (EFT) ..................................................................................................... 9

    122b LCCI: English for Tourism (EFT) .................................................................................................... 9

    Professional Financial Quantitative Qualifications ................................................................................. 10

    200 LCCI: Book-keeping ...................................................................................................................... 10

    201 LCCI: Book-keeping ...................................................................................................................... 10

    202 LCCI: Book-keeping ...................................................................................................................... 10

    210 LCCI: Business Calculations .......................................................................................................... 10

    211 LCCI: Business Calculations .......................................................................................................... 10

    212 LCCI: Business Calculations .......................................................................................................... 11

    222 LCCI: Cost Accounting .................................................................................................................. 11

    223 LCCI: Cost Accounting .................................................................................................................. 11Professional Business, Administration and IT Qualifications .................................................................. 12

    301 LCCI: Business Administration ...................................................................................................... 12

    302 LCCI: Business Administration ...................................................................................................... 12

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    303 LCCI: Business Administration ...................................................................................................... 12

    312 LCCI: Employability Skills .............................................................................................................. 12

    322 LCCI: Meetings ............................................................................................................................. 12

    323 LCCI: Meetings ............................................................................................................................. 12

    331 LCCI: Practical ICT Skills ................................................................................................................ 13

    332 LCCI: Practical ICT Skills ................................................................................................................ 13

    333 LCCI: Practical ICT Skills ................................................................................................................ 13

    341 LCCI: Practical Word Processing ................................................................................................... 13

    342 LCCI: Practical Word Processing ................................................................................................... 13

    353 LCCI: Principles and Practice of Management ............................................................................. 14

    364 LCCI: The Legal Environment ....................................................................................................... 14

    371 LCCI: Using the Internet ............................................................................................................... 14

    Professional Marketing and Customer Service Qualifications ................................................................ 15

    403 LCCI: Advertising .......................................................................................................................... 15

    412 LCCI: Customer Service ................................................................................................................ 15

    413 LCCI: Customer Service ................................................................................................................ 15

    423 LCCI: Internet Marketing .............................................................................................................. 15

    432 LCCI: Marketing ............................................................................................................................ 15

    433 LCCI: Marketing ............................................................................................................................ 16

    443 LCCI: Public Relations ................................................................................................................... 16

    Supplemental Programs .............................................................................................................................. 17

    English Language Skills Assessment (ELSA) ............................................................................................. 17

    JETSET ESOL International Qualifications ............................................................................................... 17

    Communication Guidelines ......................................................................................................................... 18

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    Anglo-American School Belgrade

    IntroductionAnglo-American School, now offers the courses and programs of the London Chamber of Commerce and

    Industry (LCCI). This booklet lists all LCCI courses that candidates may take at Anglo-American School, as

    well as communication guidelines.

    All of our courses reflect real world situations by providing actual scenarios and case studies from

    specialized newspapers, magazines, or textbooks. These courses are designed to enhance the

    candidate's ability to work in the business environment. To fully benefit from the course, candidates

    should focus on enhancing their own language and business skills.

    All candidates are expected to take a placement exam before they start any LCCI course. Placement

    exams are scheduled at the beginning of each course term. We use the English Language Skills

    Assessment (ELSA) for candidate placement. This exam is a diagnostic tool that checks all four language

    skills (listening, reading, speaking, and writing). Upon completion of this exam, candidates are directed

    towards the course that matches their language ability.

    Candidates are expected to invest additional time working out of class, practicing material learned

    during class time, in order to fully master the syllabus guidelines and advance to the next level.

    Additionally, they are supplied with various learning materials, both in print and electronic format, that

    provide a rich database of templates and handouts for their future business interactions. Anglo-American School provides students with all the materials necessary to pass the exams; however, it

    cannot promise that students will pass the courses if they do not commit adequate time to their

    learning.

    Employers are able to follow the progress of their employee throughout the course by means of an on-

    line portal, where teachers write in details regarding candidate's progress in the course. However, final

    exams for these courses are graded externally by LCCI.

    If candidates request additional support in preparation for their desired exam, the school will meet the

    requests.

    Candidates with disabilities can ask for special course arrangements including additional support for

    materials in accessible formats and for assessment activities.

    Candidates are obliged to follow LCCI and Anglo-American School's guidelines for all tests and exams.

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    Anglo-American School can organize courses at the employer's facility as well as transportation of

    candidates to and from our school. Candidates who live outside of Belgrade may request distance

    learning classes (using IS Distance Learning Systems and similar tools).

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    Courses Offered

    English Qualifications

    100 LCCI: English for Business (EFB)

    Preliminary Level

    This course is designed to train candidates in a predictable business English context to:

    identify basic data, facts and instructions

    produce basic, formulaic text

    listen and understand short, basic, business-related English conversations and announcements

    understand basic, spoken and recorded business English

    participate in short conversations in routine contexts

    101 LCCI: English for Business (EFB)

    Level 1

    This course is designed to train candidates to develop the ability to:

    read and understand basic business-related English texts

    write basic English for simple, brief business communications

    understand simple, spoken and recorded business English

    participate in short conversations

    102 LCCI: English for Business (EFB)

    Level 2

    This course is designed to enable candidates to develop the ability to:write apt and accurate English suited to the stated purpose

    understand and write English using formats that are current and common in business

    communication

    adopt the tone, form, layout, content and composition appropriate to the requirements of a

    given situation

    understand spoken and recorded Business English at the defined level

    participate in conversations

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    103 LCCI: English for Business (EFB)

    Level 3

    This course is designed to train candidates in a predictable business English context to:

    understand and write English used in a variety of ways within a range of business contexts

    employ appropriate business formats and styles to produce a range of business documents for

    different audiences and purposes

    understand spoken and recorded Business English at the defined level

    participate in conversations and discussions

    make an oral presentation on a business-related topic

    104 LCCI: English for Business (EFB)

    Level 4

    This course is designed to train candidates in a predictable business English to develop the ability to:

    understand authentic business texts

    write English in a wide variety of ways within an extensive range of business contexts

    listen and understand business-related material such as conversations, announcements, short

    talks, and news bulletins

    give clear, detailed oral descriptions and presentation on complex subjects

    express themselves orally in a clear and appropriate style on business or professional matters

    111 LCCI: English for Commerce (EFC)

    Level 1

    This course is designed to enable candidates to:

    read and understand basic English texts based on general commercial topicswrite basic English for simple, general, and commercial topics

    conduct brief formal communications

    112 LCCI: English for Commerce (EFC)

    Level 2

    This course is designed to enable candidates to develop the ability to:

    read and understand basic English texts based on general commercial/industrial topics

    write apt and accurate English which is suitable for its intended purpose within the syllabus

    topic requirements (general commercial or industrial topics)

    prepare business letters

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    113 LCCI: English for Commerce (EFC)

    Level 3

    This course is designed to enable candidates to:

    write apt and accurate English relating to general commercial, business, industrial topics

    prepare formal business letters

    read and understand English texts based on general commercial/business/industrial topics

    121a LCCI: English for Tourism (EFT)

    Level 1 Certificate in Spoken English for Tourism

    This course is designed to enable candidates to communicate effectively verbally in English at a

    customer liaison level for the hospitality, travel and tourism industry.

    121b LCCI: English for Tourism (EFT)

    Level 1 Certificate in Written English for TourismThis course is designed to enable candidates to communicate effectively in English at customer liaison

    level for the hospitality, travel and tourism industry in a written medium.

    122a LCCI: English for Tourism (EFT)

    Level 2 Certificate in Spoken English for Tourism

    This course is designed to enable candidates to develop the spoken skills required to communicate

    effectively in English at a professional or supervisory level in the hospitality, travel, and tourism industry.

    122b LCCI: English for Tourism (EFT)

    Level 2 Certificate in Written English for Tourism

    This course is designed to enable candidates to develop the organizational and written skills required tocommunicate effectively in English at a supervisory level in the hospitality, travel and tourism industry.

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    Professional Financial Quantitative QualificationsThe following professional level courses are only intended for candidates that have been placed by the

    English placement exam and are working on furthering their Business Financials Knowledge (must haveprior Finance or Accounting experience).

    200 LCCI: Book-keeping

    Preliminary Level

    The book-keeping course will develop candidates knowledge and skills in preparing and recording source

    documents. Students will broaden their knowledge and understanding of general financial concepts and

    documentation while building upon the basic principles underlying the recording of business

    transactions.

    201 LCCI: Book-keeping

    Level 1The book-keeping course will develop candidates knowledge and skills in preparing and recording source

    documents. Students will broaden their knowledge and understanding of general financial concepts and

    documentation while building upon the basic principles underlying the recording of business

    transactions. This level will focus on training candidates to prepare final accounts for sole traders.

    202 LCCI: Book-keeping

    Level 2

    The book-keeping course will develop candidates knowledge and skills in preparing and recording source

    documents. Students will broaden their knowledge and understanding of general financial concepts and

    documentation while building upon the basic principles underlying the recording of business

    transactions. This level will focus on training candidates to prepare final accounts for partnerships, non-

    trading organizations, and limited companies as well

    210 LCCI: Business Calculations

    Preliminary Level

    The business calculations course will help candidates develop a broad knowledge and understanding of

    standard business calculations.

    211 LCCI: Business Calculations

    Level 1

    This course will help candidates develop a broad knowledge and understanding of standard business

    calculations and prepare candidates to apply this knowledge to business situations.

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    212 LCCI: Business Calculations

    Level 2

    This course will continue to grow upon material from previous levels by helping candidates develop a

    broad knowledge and understanding of standard business calculations and prepare candidates to apply

    this knowledge to business situations.

    222 LCCI: Cost Accounting

    Level 2

    The cost accounting course will teach students the cost accounting principles. This course is intended

    for individuals already working in accounting.

    223 LCCI: Cost Accounting

    Level 3

    This course will further develop the concepts taught in Level 2. It will teach students the cost accounting

    principles. This course is intended for individuals already working in accounting.

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    Professional Business, Administration and IT QualificationsThe following professional level courses are only intended for candidates that have been placed by the

    English placement exam and are working on furthering their Business, Administration, or ITQualifications (must have prior experience in fields).

    301 LCCI: Business Administration

    Level 1

    The business administration course will give students a firm understanding of routine administration,

    procedures and standards as well as establishing levels of competence in the use of office equipment,

    business services and supplies.

    302 LCCI: Business Administration

    Level 2

    The business administration course will continue to build upon the students firm understanding of

    routine administration, procedures and standards as well as establishing levels of competence in the use

    of office equipment, business services and supplies.

    303 LCCI: Business Administration

    Level 3

    The business administration course will continue to build upon the students firm understanding of

    routine administration, procedures and standards as well as establishing levels of competence in the use

    of office equipment, business services and supplies. This course will solidify all of the material from

    Levels 1 and 2.

    312 LCCI: Employability Skills

    Level 2The employability skills qualification will help candidates develop interview skills as well as greater

    efficiency in the workplace. The course will cover generic workplace skills required when seeking

    employment or when working in any vocational sector.

    322 LCCI: Meetings

    Level 2

    The meetings course will teach candidates how to arrange, conduct and review meetings.

    323 LCCI: Meetings

    Level 3

    The meetings course will teach candidates how to arrange, conduct and review meetings. The coursedesign takes into account health and safety, disability access and new technologies to ensure that all

    candidates know how to prepare meetings for a broader audience.

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    331 LCCI: Practical ICT Skills

    Level 1

    The practical ICT skills course is designed to develop and progress students practical ICT skills. The

    qualification aim to enable candidates to develop their understanding and practical ability across the key

    areas of Word Processing, Spreadsheet, Database, Presentation Software and Email Internet and IT

    Security at the respective levels. The qualification suite is endorsed by the IT occupational standards

    setting body in the UK.

    332 LCCI: Practical ICT Skills

    Level 2

    The practical ICT skills course is designed to develop and progress students practical ICT skills. The

    qualification aim to enable candidates to develop their understanding and practical ability across the key

    areas of Word Processing, Spreadsheet, Database, Presentation Software and Email Internet and IT

    Security at the respective levels. This level will teach candidates further caveats and tricks to make useof these tools easier. The qualification suite is endorsed by the IT occupational standards setting body in

    the UK.

    333 LCCI: Practical ICT Skills

    Level 3

    The practical ICT skills course is designed to develop and progress students practical ICT skills. The

    qualification aim to enable candidates to develop their understanding and practical ability across the key

    areas of Word Processing, Spreadsheet, Database, Presentation Software and Email Internet and IT

    Security at the respective levels. This level will ensure that candidates are able to perform all ICT tasks

    with ease and speed. The qualification suite is endorsed by the IT occupational standards setting body

    in the UK.

    341 LCCI: Practical Word Processing

    Level 1

    The practical word processing course is for candidates who want to acquire fundamental word

    processing skills required in the modern business environment.

    342 LCCI: Practical Word Processing

    Level 2

    The practical word processing course is for candidates who want to acquire fundamental word

    processing skills required in the modern business environment. This level takes candidates knowledgeone step further in solidifying the material from the previous level.

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    353 LCCI: Principles and Practice of Management

    Level 3

    The principles and practice of management course is designed to help candidates provide evidence of a

    broad knowledge and understanding of the role of management within an overall business

    environment. This course is ideal for anyone intending to undertake a career in management.

    364 LCCI: The Legal Environment

    Level 4

    The legal environment course will help candidates understand the law as it relates to industrial and

    commercial society as well as how it governs professional practice.

    371 LCCI: Using the Internet

    Level 1

    The using the internet qualification is to help candidates develop and demonstrate their knowledge and

    understanding of the internet and its application to the business world.

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    Professional Marketing and Customer Service QualificationsThe following professional level courses are only intended for candidates that have been placed by the

    English placement exam and are working on furthering their Business Marketing and Customer ServiceQualifications (must have prior experience in fields).

    403 LCCI: Advertising

    Level 3

    The advertising course is setup to help students develop knowledge and understanding of advertising as

    part of the marketing of products, services and organizations. The course will cover relevant advertising

    messages with constraints of law and codes of practice. Students will have an awareness of the

    principles of delivering relevant messages to the selected target audience.

    412 LCCI: Customer Service

    Level 2The customer service qualifications are aimed to help candidates in developing an understanding of the

    concepts in delivering good customer service and the ability to apply these to realistic situations.

    413 LCCI: Customer Service

    Level 3

    The customer service qualifications are aimed to help candidates in developing an understanding of the

    concepts in delivering good customer service and the ability to apply these to realistic situations. These

    qualifications are suitable for those who are working, or intending to work, in a customer service

    advisory or supervisory role.

    423 LCCI: Internet MarketingLevel 3

    The internet marketing will broaden candidate understanding of a full range of internet marketing

    activities and the difference between using the internet versus more traditional marketing media.

    432 LCCI: Marketing

    Level 2

    The marketing qualification covers the principles of marketing as a business function. This course opens

    doors to professional bodies and provides a progressional route to broader understanding of the

    principles, concepts and definitions of the crucial business skill of successful marketing.

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    433 LCCI: Marketing

    Level 3

    The marketing qualification teaches the principles of marketing as a business function. This level will

    further progress the principles, concepts and definitions to enable candidates to successfully market.

    Candidates will be able to identify different types of marketing as well as create their own marketing.

    443 LCCI: Public Relations

    Level 3

    The public relations course will give candidates a background of the core activities found in both public

    relations consultancies and in-house departments. The candidates should be familiar with modern

    communications techniques and how such techniques can help in the efficient operation/management.

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    Supplemental Programs

    English Language Skills Assessment (ELSA)ELSA is a diagnostic tool covering the 4 language skills listening, reading, speaking and writing. The

    ELSA tests are flexible in that t candidates can choose to do any combination of assessments. They are

    available on demand and as either on-screen or paper based assessments. The aims are to:

    measure general English language competence using work, home, social and travel settings

    test a persons ability to understand and communicate in the real world

    present a skills-based (listening, reading, writing, and speaking) interpretation of English

    language ability

    JETSET ESOL International Qualifications

    The JETSET ESOL International Qualifications are skills based English language qualifications that havebeen designed to develop and assess a candidates ability to communicate in English. The tests are taken

    under examination conditions at increasing levels of difficulty and cover the four skill areas of Listening,

    Speaking, Reading and Writing.

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    Communication GuidelinesAnglo-American School uses professional business communication guidelines to prepare candidates for

    a realistic business environment.

    Our faculty use [email protected] (ex. [email protected])

    email addresses for all communication related to school work. Additional on-line resources that ease

    communication between teachers and students are available, and students can monitor their progress

    remotely throughout the course.

    All candidates are required to attend classes on a regular basis. If a candidate is late or misses classes, he

    or she must inform the school about the absence.

    Candidates attending Professional Qualifications courses are required to communicate with their

    teachers solely in English. They should strive to maintain and develop their English language skills bykeeping up with the course material as it is taught.