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Planet Motorola Kevin Chamberlain Business Development Manager Corporate Rewards corporaterewards.co.uk

Landing on Planet Motorola: Ensuring their workforce were educated and incentivised for the launch of RAZR i smartphone

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Kevin Chamberlain, Business Development Manager, Corporate Rewards

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Page 1: Landing on Planet Motorola: Ensuring their workforce were educated and incentivised for the launch of RAZR i smartphone

Planet Motorola

Kevin Chamberlain

Business Development Manager

Corporate Rewards

corporaterewards.co.uk

Page 2: Landing on Planet Motorola: Ensuring their workforce were educated and incentivised for the launch of RAZR i smartphone

Corporate RewardsFor 10 yrs we have been creating and

delivering incentive & recognition programmes that educate, empower

and enable people...

360 ENGAGEMENT

One portal, multiple benefits

Page 3: Landing on Planet Motorola: Ensuring their workforce were educated and incentivised for the launch of RAZR i smartphone

Planet Motorola

Where did it all start?

Page 4: Landing on Planet Motorola: Ensuring their workforce were educated and incentivised for the launch of RAZR i smartphone

The background• Telecomms giant Motorola needed an incentive

programme to drive training engagement of the new Motorola RAZR™i smartphone

• Target market was their partner network of outbound sales floors and call centres

• High technology audiences expect high technology programmes

• A high impact learning platform was required

Page 5: Landing on Planet Motorola: Ensuring their workforce were educated and incentivised for the launch of RAZR i smartphone

Planet Motorola objectives

• Provide e-learning and product information to users across stores, call centres and distributors

• Fun and engaging to capture hearts and minds• Promote the brand and service as well as the

product• Potential to add sales incentives to specific

audiences in the future

Page 6: Landing on Planet Motorola: Ensuring their workforce were educated and incentivised for the launch of RAZR i smartphone

Requirements

• Highly visual & exciting incentive – stand out from the crowd

• Adaptable, regular communication – fun & engaging• Facilitate learning & enablement• Introduce element of competition• Need to give everyone a chance to win• Compelling reason – large ‘pull prize’ mechanic• Low administration & management for Motorola

Page 7: Landing on Planet Motorola: Ensuring their workforce were educated and incentivised for the launch of RAZR i smartphone

Overview of the programme

• Online scratchcard code issued on registration with chance to win

• 3 step e-learning challenge throughout October and November– Complete all 3 steps to get branded coffee cup and Costa

voucher; now participants collect points– Score 100% for entry into weekly prize draw to win a pair of

Wembley tickets

Page 8: Landing on Planet Motorola: Ensuring their workforce were educated and incentivised for the launch of RAZR i smartphone

A little bit of extra fun!

Page 9: Landing on Planet Motorola: Ensuring their workforce were educated and incentivised for the launch of RAZR i smartphone

3 step e-learning

Page 10: Landing on Planet Motorola: Ensuring their workforce were educated and incentivised for the launch of RAZR i smartphone

Other features

• Advertising materials• Photo gallery• Reward catalogue• Refer a friend• Seasonal promotions

Page 11: Landing on Planet Motorola: Ensuring their workforce were educated and incentivised for the launch of RAZR i smartphone

Planet Motorola

The story so far…

Page 12: Landing on Planet Motorola: Ensuring their workforce were educated and incentivised for the launch of RAZR i smartphone

User take-up to date

• Users registering their interest before launch – 599

• Registered users to date – 1,664• Number of users completing 3 stage

challenge to date - 352• Log ins to date – 19,167

Page 13: Landing on Planet Motorola: Ensuring their workforce were educated and incentivised for the launch of RAZR i smartphone

User breakdown by company

Page 14: Landing on Planet Motorola: Ensuring their workforce were educated and incentivised for the launch of RAZR i smartphone

Prizes distributed

• Motorola branded coffee cup and Costa coffee voucher to all completing the 3 step challenge

• 15 scratchcard winners to date– 12 x Motorola XoomTM 2– 3 x Motorola RAZRTMi

Page 15: Landing on Planet Motorola: Ensuring their workforce were educated and incentivised for the launch of RAZR i smartphone

What’s next?

• Scheduling further engagement ideas for 2013– Apps– Further product training modules– Justin Bieber incentive – Full On Experience incentive

• Tailoring the rewards catalogue