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Motorola RAZRBeauty with Brains
MOTOROLA PROPRIETARY AND CONFIDENTIAL
How To Guide #1: Selling the Ultimate Experience
An introduction to what makes Motorola Mobility unique......
MOTOROLA PROPRIETARY AND CONFIDENTIAL
Why did we build docks to start with?
All advanced smartphones use a lot of power and battery life has become a real issue
We invented ‘Smart Docks’ to encourage people to put their phones into charging mode
‘Whisper’ was the codename we used, a 128 bit encrypted handshake between the phone and dock
It fires up the ‘Application Picker’, a cool and intuitive interface that offers bedside mode, office mode, media modes etc
The real magic is in the ‘Remember My Selection’ checkbox - once you tick this it will automatically open up your preferred mode every time
Our technology is unique and exciting - it starts our journey of explaining our approach to smartphone innovation
‘Remember my selection’the magic key that makes docks
relevant for everyday use
MOTOROLA PROPRIETARY AND CONFIDENTIAL
Showcasing the experience1. Mobile View
2. Personalising your experience
3. Managing files and accessing Google Docs
4. Admin features of Webtop 2.0 and LapDocks
5. Introducing the Firefox browsing and the comparison to the mobile phone experience
6. Taking it the ultimate level - full computing with Citrix
7. Introducing MotoCast
8. Introducing the new connected media experience with MotoCast
9. Using the Webtop interface in a corporate environment
10. Showcasing the critical on-device corporate applications
Whether you are using an HD Multimedia Dock or a LapDock, it is the experience that matters....
TM
TM
MOTOROLA PROPRIETARY AND CONFIDENTIAL
1. Mobile Viewuse your phone on your monitor/TV/projector EXACTLY as if it was still in your handswipe between panels, open up widgets, select appsthe PERFECT tool to showcase the very coolest apps on RAZR and our portfolio of phones
Top TipsYour phone is just as easy to control, maybe even easier, using a mouse on a big screen.Apps can become shared experiences on a larger screen, think Angry Birds on a 40” TV......Point out applications showing as multiple tabs - ‘the best thing about Android is multitasking, the hardest thing is finding what you are multitasking with’. This approach is UNIQUE and intuitive.
Mobile View
Multi tab application control
Easy to select, move between, and shut down apps.
MOTOROLA PROPRIETARY AND CONFIDENTIAL
2. Personalising your experienceYou can have different, independent wallpapers on your phone (Mobile View) and on your desktop background
Top TipsUpload a personal picture to make it feel more familiar and it creates the impression that you use this technology every day (which I’m sure you do, or will soon.....)Simply right click on your mouse anywhere on the desktop and you can select wallpapers - demo this....
1 2 3
MOTOROLA PROPRIETARY AND CONFIDENTIAL
You can also add many more shortcuts to the application toolbar at the bottom of the Webtop window, as well as auto-hiding the toolbar
MOTOROLA PROPRIETARY AND CONFIDENTIAL
3. Managing filesOur high tier smartphones have a MASSIVE storage capacity, with 16GB on board and expandable up to 48GB with a 32GB microSD cardThis is amazing, but how do you manage so many files. On our competitors phones its a nightmare, but we have our unique File Manager in Webtop. It looks, feels and behaves in exactly the same way as your personal computer. It also automatically recognises any USB memory sticks or USB mass storage devices and shows them simply as another folderand BEST OF ALL.... you can access all of your Google Docs, and any that have been shared with you as though they were right there on your device. THIS IS A GAME CHANGER.
Top TipsMake sure you have Google Docs content uploaded to access and showcaseHave a USB memory stick with content with you and put into the USB port of your lapdock or HDMM dock
MOTOROLA PROPRIETARY AND CONFIDENTIAL
1 Open up two File Manager windows and demo dragging and dropping files
2 Log into your Google Docs account and show the files contained as a folder on your File Manager window
MOTOROLA PROPRIETARY AND CONFIDENTIAL
4. Admin features of Webtop 2.0 and LapdocksYou can manage all elements of your phone settings through Webtop, but there are also some additional useful settings you can control
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Manage the power usage of your phone and your Lapdock
You can set to Automatic, or prioritise the phone charging, or the lapdock charging
Control screen savers, display power usage, display sleep etc
There are multiple options, including some very cool screen savers (worth having a screen saver set to running before starting a presentation)
MOTOROLA PROPRIETARY AND CONFIDENTIAL
5. Introducing Firefox browsing and the comparison to the mobile phone experienceWebtop uses a full version of Firefox, giving you the ability to access all the web has to offer.You can open Firefox in multiple windows, with multiple tabs, and have it on screen alongside Mobile View or as full screen.You can run it simultaneously with Mobile View, one of the ways that Motorola take advantage of Dual Core processors.
Top TipsBefore your presentation, open Firefox on Webtop and check all the sites you plan to show are set up, that you are logged in, etc etc.Showcase the Android version of the webpage on Mobile View, alongside the full browser version. It underlines how limited our competition are when it comes to using their phones for the webLoad videos in the browser, and then maximise the icon, to get a full screen video playing
MOTOROLA PROPRIETARY AND CONFIDENTIAL
6. Taking it to the ultimate level - full computing with CitrixThis is where Dual Core computing comes to life. With Citrix you can have a full Windows, or Mac, or custom operating system environment at your fingertipsWhen you demonstrate this feature, the audience will be genuinely amazed.... no other phone can do anything like this.
Top TipsEnsure you have a Citrix account set up, and save a shortcut to your toolbar with the following URL: https://motorola.desktone.comEnsure you have preloaded files (Word/Powerpoint/Excel) into your cloud based Citrix accountWhen running Citrix, minimise the window and you will reveal the full Webtop and Mobile View still running!Practice using it..... it can be unreliable in demo mode so be sure you are comfortable with using it
TM
1 2 3Log into your Citrix account Citrix Receiver loading screen Windows XP appears
MOTOROLA PROPRIETARY AND CONFIDENTIAL
7. Introducing MotoCast
This is one of the most exciting features on a mobile phone in years.
A truly effective and user friendly Cloud interface for use on mobile phones, but also on a larger scale through the Webtop interface
Showing this LIVE using a HD Multimedia dock or Lapdock truly showcases how revolutionary this feature is
Top TipsBe brave, and take the leap..... try leaving your laptop at home, connected to the internet and powered on... and then connect to it in your customer presentation. It’s even better when you live in another country and you can show it working... it still amazes me every time I use it !
TM
MOTOROLA PROPRIETARY AND CONFIDENTIAL
1 Select the ‘Files’ app in your Mobile View
All connected MotoCast computers are listed
If showing as Online proceed to the next stage of the demo...
MOTOROLA PROPRIETARY AND CONFIDENTIAL
2 Select the folders from your home PC or Mac
All the folders you have made visible will be shown....
MOTOROLA PROPRIETARY AND CONFIDENTIAL
3 Open up a folder with content and demo this
Select a folder with a variety of file types to showcase
MOTOROLA PROPRIETARY AND CONFIDENTIAL
8. Introducing the new Connected Media Experience with MotoCast
Combining MotoCast with the new Media UI creates something absolutely amazing
The original Media Gallery UI from Webtop 1.2 has been replaced by the on-device Connected Gallery and Connected Music features
Demo’ing it in a Webtop experience, and on a much larger screen than the phone itself, makes it even more exciting and relevant
Top TipsTry leaving your laptop at home, connected to the internet and powered on... and then connect to it in your customer presentation. It’s even better when you live in another country and you can show it working...
Try using the ‘Smart Controller’ Remote Control to bring the whole experience together in a truly unique way
TM
MOTOROLA PROPRIETARY AND CONFIDENTIAL
The Connected Gallery can be made full screen by rotating Mobile View by 90 degrees and selecting full screen. In this mode the user interface looks amazing, with a shadow carousel of images.
Imagine this on a 40” TV screen at home powered by your HD Multimedia Dock... not just on a 4.3” qHD display
MOTOROLA PROPRIETARY AND CONFIDENTIAL
The ability to access all your Facebook photos you have ever uploaded within the gallery view transforms how you access this content. You can still tag, share, comment as well, even when interacting from a TV screen at home
MOTOROLA PROPRIETARY AND CONFIDENTIAL
The ability to access all your friends’ Facebook photos that they have ever uploaded within the gallery view transforms how you relate to shared media.
Imagine being with friends at home, your phone docked to the TV, discussing you last holiday together and being able to access the photos right there... comment on them... share them...
MOTOROLA PROPRIETARY AND CONFIDENTIAL
And with MotoCast I can access any photo on my connected computers, whether they are in the same building or on the other side of the world.
I can access photos in my iPhoto albums as well.... I’m not locked to the Mac ecosystem any more. And what’s more, I can access it in real time.
MOTOROLA PROPRIETARY AND CONFIDENTIAL
The Connected Music player is where the on-screen experience really takes off.
This experience is a step change from the original ATRIX music player, and when connected to a home stereo through HDMI the sound is of the highest quality, coupled with an incredible on-screen UI.
Access to all possible media sources through MotoCast, Podcasts, Internet Radio and DLNA all from the comfort of your armchair
Albums sync’d to phone through MotoConnect
but when MotoCast is switched on....
... there are 100’s more albums to chose from
MOTOROLA PROPRIETARY AND CONFIDENTIAL
The Connected Music player enables you to access much more than just a song, you can explore lyrics, biographies of the bands, events, photos,.. even music videos and related artists
Stunning track listing UIwith full screen playback, and
song lyrics on screen - imagine big screen Karaoke
on your TV!
... and detailed artist info and links through LastFM to photos, music
videos etc
MOTOROLA PROPRIETARY AND CONFIDENTIAL
And introducing Podcasts and Internet Radio in to your living room....
It’s now possible to access all the different sources of media and content all from the same UI, from the same device gathered together from all over the internet
All with an easy to navigate UI with your mouse or advanced BT remote
Podcasts - in association with podcast.com Internet Radio - in association with SHOUTcast Radio
MOTOROLA PROPRIETARY AND CONFIDENTIAL
9. Using the Webtop interface in a Corporate environment
With RAZR and Stable 6 of Motorola’s Android platform there are some very significant features introduced : Webcam support, SD card support, Ethernet and VGA output
This enables RAZR to form the heart of a totally credible computing solution
Ethernet connectivity dramatically improves the stability of Citrix as well as internet speeds for all aspects of Cloud Computing. This feature is currently only supported by the LapDock 500 Pro.
VGA output enables us all to present without ever needing a computer again. VGA can be done through Lapdock 500 Pro as well as the VGA cable adaptor
Top TipsUse this section of the presentation to introduce our enterprise ready solutions, 3LM etc, as well as the simplicity we have created for accessing corporate functionality, such as SecurID, Corporate Directory LookUp, GoToMeeting, Documents To Go, MotoPrint
MOTOROLA PROPRIETARY AND CONFIDENTIAL
By installing the SecurID token and certificates you can use Webtop to access the entire Motorola network
MOTOROLA PROPRIETARY AND CONFIDENTIAL
Full Call functionality at all times
Even when running VPN, Citrix, or full webtop, calls are still routed, with a feature rich UI of its own, showing caller ID photo and latest social media updates
MOTOROLA PROPRIETARY AND CONFIDENTIAL
And you can set up the proxy server settings using the Ethernet control panel which is automatically enabled when the phone is inserted in LapDock 500 Pro
Ethernet Settings
Provides instant access to Ethernet and Proxy settings
MOTOROLA PROPRIETARY AND CONFIDENTIAL
10. Showcasing the critical on-device corporate applications
The impact of the corporate ready applications working on RAZR are much better understood and presented within the Webtop environment, where the full computing power is better harnessed on a larger screen
MOTOROLA PROPRIETARY AND CONFIDENTIAL
Showcasing the hardware
1. HD Multimedia Dock, Keyboards and the Work and Play kit
2. Lapdock 100
3. Lapdock 500 Pro
4. RAZR Car Dock
5. Smart Controller
6. VGA Adaptor
7. Webtop Adaptor
8. P893 portable power pack
Whether you are using an HD Multimedia Dock or a Lapdock, it is the experience that matters....
MOTOROLA PROPRIETARY AND CONFIDENTIAL
Our experiences to dateThere have been a spectrum of launches of ATRIX worldwide
Where we launched with the phone only the focus was always on price, and we struggled
Where we launched with a focus on the Lapdock the discussion was always on the price of the lapdock
One of the most successful launches was using a new concept bundle - ‘The Work and Play Kit’
This bundle includes the HD Multimedia Dock, Keyboard, Mouse, HDMI cable, and the IR remote control
Significantly higher than expected sell through of the phone in the launch window and one of the most exciting ATRIX launches worldwide (Orange UK)
Depending on demand we will create a Work and Play Kit bundle for all future key smartphones RAZR (already committed), ATRIX 2, Vantage, XOOM 2 etc
“A big box of value”only needs 1 in-store peg
easy SKU to manage in channel
MOTOROLA PROPRIETARY AND CONFIDENTIAL
HD Multimedia Dock 3.5mm audio out3 USB-A ports
18W power
This is the dock that forms the heart of the Work and Play Kit, alongside the BT Keyboard and BT Mouse, HDMI cable and 18W power supplyIt has 3 USB ports on the rear, so you can connect a wired keyboard, wired mouse and/or a USB mass storage driveWhisper interface triggers the ‘Smart Dock’ mode, with Application PickerDesigned to support RAZR and future devices with top located 12M connections
MOTOROLA PROPRIETARY AND CONFIDENTIAL
LapDock 100 10.1” 1366 x 768 displayTwo finger scroll trackpad
Stereo SpeakersKensington D Lock slot
2 USB ports24Wh battery
92% keyboardSize 31.6mm
Weight <2.2lbs
Targeted at the youth demographic, students etcEntry level pricing, designed to provide a single computing solution whilst being able to always have the latest, coolest phone powering itBest suited to mid tier smartphones such as ATRIX 2The 12M connection is made through a tether cable at the rear - this caters for the different positions of the 12M socket on our phones, and has the effect of boosting the RF performance of the wireless connection - critical for Cloud computing. Stay connected with a stronger signal.
MOTOROLA PROPRIETARY AND CONFIDENTIAL
LapDock 500 Pro Stereo Speakers2 USB ports
36Wh battery Full Size keyboard
Dock – UniversalWeight <2.6lbs
Multi Touch Scroll14” 1366 x 768Ethernet RJ45
WebcamVGA out
SD card reader
Targeted at businesses and professional users, large 14” HD display, lightweightWith a full size, pyramid style keyboard this is designed for full time use in a business environmentCan be connected directly to a wired Ethernet cable providing the fastest and most stable internet connection for Cloud computing, as well as reducing dependency on WLAN and 3G networksFully upgradable to future phones with the 12M connector, with added RF boost from the wired tether connectorProvides the full support for Stable 6 devices, Ethernet, VGA projection socket, SD Card slot, Webcam
MOTOROLA PROPRIETARY AND CONFIDENTIAL
RAZR Advanced Car Dock
The most useful dock of them all.....you end up using it every day! Automatic trigger of Car Dock mode using Whisper interfaceProvides Navigation and Handsfree communication through a unique ‘3 foot’ user interfacePersonalisation options on screen, incl. creating your own application shortcutsNoise reduction and Echo Cancellation automatically enhanced when in the dockCan be connected to the AUX In socket of any car stereo providing the ability to make this the hub of your music system as well
Windshield MountCar Cradle
3.5mm Audio CableCustom Audio and Power USB Cable
VPA
MOTOROLA PROPRIETARY AND CONFIDENTIAL
The Smart Controller
Provides multi-touch trackpad control to the full phone experiencePerfect for use in your home with Connected Gallery and Music functionsHas the main Android shortcut keys for one button access to key functionsAbility to initiate functions through your voice with one touch access to Google Voice Control
.... and best of all, acts as a handset to take those calls that come in while your phone is docked
MOTOROLA PROPRIETARY AND CONFIDENTIAL
VGA Adaptor
At last, the ability to use your phone for all your business meetings and presentationsThis one simple adaptor will unlock the Webtop interface and allow you to project it with any standard VGA projectorIt can also be used to trigger ‘mirror mode’, and the Gallery and Music playerYou can also connect a microUSB charger to keep your battery charged while you presentConsider using this alongside the Smart Controller BT remote for an ultra-portable presentation solution for your next sales pitch
MOTOROLA PROPRIETARY AND CONFIDENTIAL
Webtop Adaptor
A small, ultra portable adaptor that enables you to unlock the power of webtop from your phone onto any HD TV or HD projector
MOTOROLA PROPRIETARY AND CONFIDENTIAL
P893 Portable Charger
Once you’ve used one of these you can never cope without oneProvides a full recharge for your RAZR while on the move,.... the perfect partner for your phoneConsider as a promotional bundle as well, can be pad printed on the face with logos etc
MOTOROLA PROPRIETARY AND CONFIDENTIAL