8
A Thematic Exploration of Digital, Social Media, and Mobile Marketing: Research Evolution from 2000 to 2015 and an Agenda for Future Inquiry Lamberton & Stephen (2016) W. Rofianto

Lamberton & Stephen (2016) W. Rofianto · reflected in the ways that firms and customers have embraced new technologies and, most interestingly, how technology has facilitated novel

  • Upload
    others

  • View
    3

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Lamberton & Stephen (2016) W. Rofianto · reflected in the ways that firms and customers have embraced new technologies and, most interestingly, how technology has facilitated novel

A Thematic Exploration of Digital , Social Media, and Mobile

Marketing: Research Evolution from 2000 to 2015

and an Agenda for Future Inquiry

Lamberton & Stephen (2016)

W. Rofianto

Page 2: Lamberton & Stephen (2016) W. Rofianto · reflected in the ways that firms and customers have embraced new technologies and, most interestingly, how technology has facilitated novel

Research Background

The “digital transformation of marketing ”over the past 15 years is

reflected in the ways that firms and customers have embraced new

technologies and, most interestingly, how technology has

facilitated novel market behaviors, interactions, and experiences.

The growth in the prominence of digital, social media, and mobile

(DSMM) marketing has paralleled technological innovations.

The breadth of DSMM topics that now

exist make such a comprehensive literature

review infeasible in a single article.

A substantial body of research published in marketing journals has

developed over the same time frame, attempting to make sense of

this sea change.

Page 3: Lamberton & Stephen (2016) W. Rofianto · reflected in the ways that firms and customers have embraced new technologies and, most interestingly, how technology has facilitated novel

Purpose of The Study

Understand how the DSMM marketing research domain has

evolved in the major general marketing journals from a broad

perspective, and, most importantly, developing new research

directions to advance the literature and offer relevant insights for

marketing practice

Offers a macro-level and thematic discussion of DSMM topics as

they have evolved between 2000 and 2015.

Page 4: Lamberton & Stephen (2016) W. Rofianto · reflected in the ways that firms and customers have embraced new technologies and, most interestingly, how technology has facilitated novel

Results

Page 5: Lamberton & Stephen (2016) W. Rofianto · reflected in the ways that firms and customers have embraced new technologies and, most interestingly, how technology has facilitated novel
Page 6: Lamberton & Stephen (2016) W. Rofianto · reflected in the ways that firms and customers have embraced new technologies and, most interestingly, how technology has facilitated novel
Page 7: Lamberton & Stephen (2016) W. Rofianto · reflected in the ways that firms and customers have embraced new technologies and, most interestingly, how technology has facilitated novel