Labs for Social Change Seminar Notes

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    LABORATORIESFOR SOCIALCHANGESEMINAR

    NOTES

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    1

    CONTENTSIntroduction 2

    Dominant Patterns and Trends 4

    Stuckness 6

    The Dominant Response 8

    Origins and Evolutions o Our Response 10

    Ontology 12

    The Game 14

    The Inner Game 16

    The Team 18

    Practice 20

    The Field 22

    Movement 24

    Strategy 26

    The Change Lab 28

    Stystemic 30

    Who are Reos Partners? 32

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    INTRODUCTION:THE CHANGE LAB

    3

    The ambition o the change lab isto be a space that brings together a

    group o diverse stakeholders and toorge them into a team. The purpose

    o this team is to attend to a socialchallenge until such time that ways

    orward emerge, which when actedupon, increase the probabilities

    o a shit occurring at a causal,

    structural level.

    For many reasons, pursuing thisidea has proved to be anything

    but simple. Our eorts give riseto many questions.

    Who owns the space? Who denes

    the rules by which the team plays?Who decides the constitution o the

    team? Given that social challengesnever have single owners, who pays?

    Who takes the risk? What does itmean to attend to a mess? How

    exactly does a way orward emerge?What does it mean to act? What

    denes an action? What theorieso emergence show this can and

    does happen? What theories operception, o innovation, show

    that this is how ideas emerge?

    What are the conditions by which anidea succeeds? What is the journey

    path o an idea rom conception towide spread adoption? What do we

    mean by structural change? What issystemic change?

    To date a number o change labs

    have been convened, includingthe Sustainable Food Lab (global),

    the Bhavishya Alliance change lab

    (Maharashtra, India), Orphans and

    Vulnerable Children (Midvaal, SouthArica), and Meadowlark (Northern

    Great Plains, USA).

    These change labs can be thoughto as second generation o multi-

    stakeholder alliance. The generationbeore them were largely ad-hoc

    eorts. This second generation

    o change labs is being ollowedby a next generation, in nance, ineducation, in climate change, in

    agriculture and in post-confictsocial reconstruction. These eorts

    aspire to build consciously on whathas been learnt.

    Taken together these constitute themobilization o many hundreds o

    people, many tens o institutionsand many millions o dollars a

    sizable experiment. One wayo understanding these second

    generation change labs is that theyare ontologically new. That is, as

    organizational orms, they do notcorrespond to what we currently

    understand to be an organization,precisely because they are new.

    Inspired by grounded theory,

    taking an inductive approach romthese initial change labs has led to

    an articulation o what a changelab is. This, in turn has led to what

    could be thought o as a preliminaryattempt at a phenomenology o

    systemic action.

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    DOMINANTPATTERNS

    AND TRENDS

    The world we have created hasoutstripped our capacity to understandit. The scale o interconnectivity and

    interdependence has resulted in a stepchange in the complexity o the operatingenvironmentThe anchors o identity,morality, cultural coherence and socialstability are unravelling and we arelosing our bearings. We are living ina conceptual emergency.

    The International Futures Forum

    5

    Our Contemporary Condition

    Current approaches to addressingcomplex social challenges are not

    working. While there is much tocelebrate in terms o the numbers

    o people involved in changeinitiatives, in the increasingamounts o money being invested

    and daily innovations in what couldbe called alleviation, the underlying

    trends continue to deteriorate.Social abrics are increasingly

    strained under loads they werenever intended to contain. Both

    scrutiny and demands or actionare increasing.

    I were interested in changingdominant and deteriorating trends,

    such as anthropomorphic climatechange, ood security or child

    malnutrition, then how are we tomake sense o current trends? How

    are we to make decisions aboutwhere to intervene and as to the

    eectiveness o an intervention?

    complex &interconnected

    stuck socialsituations

    tragedy othe commons

    species loss

    co2 emissions

    nancialsystems

    collectiveaction

    problems

    race

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    STUCKNESS

    Were problematising dominanttrends & patterns into a consensus

    oproblemsand creating uncontested

    terrain which means our presence asproblem solversis legitimate which

    leads to making unconsciousboundary judgments.

    7

    Our social, economic, andtechnological systems arenow incomprehensibly

    and oten unmanageablycomplex, they operate atunprecedented velocities,and they produce sudden,sharp, and oten harmulsurprises over ever-shorterintervals o time.How

    should we address thesemultiple challenges?

    - Thomas Homer-Dixon

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    THE DOMINANTRESPONSE

    Power, quite simply, produces theknowledge and that rationality whichis conducive to the reality it wants

    - Bent Flyvberg

    dominant

    localizedimpacts

    publicharmony

    cleargoals

    plannedrationalisation

    singleowner

    rigidroles

    closedboundaries

    silos

    re-produces &re-enorces existing

    power structures& relations (non

    -negotiable &unspeakable)

    TECHNICAL

    TECHNOCRATIC

    PLANNING

    9

    NON-SYSTEMIC

    unintendedconsequences

    dominantpatterns &

    trends

    BLIND

    SPOT

    plannedrationalisation

    localizedimpacts

    privateconfict

    publicharmony clear goals

    closedboundaries

    single owner

    uncontestedterrain

    re-produces & re-enorcesexisting power structures

    & relations(non-negotiable& unspeakable)

    silos

    uncontestedterrain

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    ORIGINS ANDEVOLUTIONSOF OURRESPONSE

    11

    systemsthinking

    agileprocesses

    prototyping

    deepdemocracy

    multi-stakeholderprocesses

    the U-process

    THE CHANGE LAB

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    ONTOLOGY

    13

    What is the Change Lab?

    The change lab is a space, a team,and an intention. It is a space

    with direction and movement.It is literally an approach, anda movement in time & space.These spaces can take variousorms, such as battle space, innerspace, dance space, theatre space,a stadium, caravansarai ora workshop. It is a space withinwhich a team practices to learnhow to shit dominant patternsand trends.

    The ambition o the changelab is to be a space that brings

    together a group o diversestakeholders and to orge theminto a team that will in attend toa mess until such time that waysorward emerge that increase theprobabilities o a shit occurringat a causal, structural level.

    Space

    Intention

    Team

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    THE GAME

    15

    There are at least twokinds o games. Onecould be called fnite,

    the other infnite.A fnite game is playedor the purpose owinning, an infnitegame or the purposeo continuing the play.- James P Carse

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    THE INNERGAME

    17

    There is always aninner game beingplayed in your mind

    no matter what outergame you are playing.How aware you are othis game can make thedierence betweensuccess and ailure inthe outer game.- Tim Gallwey

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    THE TEAM

    What are the preconditionsfor a team that can respondeffectively to complexity?

    Entry into the gametakes the orm o aquasi-contract, whichis sometimes made

    explicit...or recalled tothose who orget it isonly a game. By contrast,in the social felds, aregames in themselvesand not or themselves,one does not embark on

    the game by a consciousact, one is born intothe game- Pierre Bourdieu

    19

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    PRACTICE

    21

    Learning to see, listen, speak,collaborate and embody areby their very nature humancapacities, or to use a phase romSandercock, they are sensibilities,that can only be mastered withpractice. These are not one-time activities. Rather they are

    practices. This is doubly truewhen considering teams. Teamsthat are good at anything, beit a theatre troupe or a ootballteam, only become good bypracticing together. The answerto Leoni Sandercocks question ocapacities is what could be calledrefexive practice. Teams practice.There is no way a team that comestogether once will be able to

    perorm anywhere near as well asa team that has been practicingtogether or months or years.Its simply not possible. Teamspractice, and then they perorm.

    The replicability o a changelab rests less in the replicability

    o the specic innovation orproject in itsel but in participantslearning rom each other, buildingrelationships and practicing thosecapacities or mind-states that areconducive towards social change,in moving rom not knowing howto cope with a particular socialmess to becoming a team ovirtuoso social actors.

    HOW DO A RANDOM GROUP OF

    PEOPLE BECOME AN EFFECTIVE TEAM?

    what does

    movement generate?

    (habitus)(capital)] + eld = practice

    the u-process as

    a series o movements

    what do they practice?

    Teams practice

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    THE FIELD

    23

    ProbeSense

    Respond

    SenseAnalyseRespond

    SenseCategoriseRespond

    ActSense

    Respond

    DISORDER

    ORDERED

    UNORDERED

    COMPLEX COMPLICATED

    SIMPLECHAOTIC

    Flux and unpredictability

    No right answers; emergent

    instructive patterns

    Unknown unknowns

    Many competing ideas

    A need or creative

    and innovative approaches

    Pattern-based leadership

    High turbulence

    No clear cause-and-eect

    relationships,

    so no point in looking

    or right answers

    Unknowables

    Many decisions to makeand no time to think

    High tension

    Repeating patterns and

    consistent events

    Clear cause-and-eect

    relationships evident to everyone;

    right answer exists

    Known knowns

    Fact-based management

    Expert diagnosis required

    Cause-and-eect relationships

    discoverable but not immediately

    apparent to everyone; more than

    one right answer possible

    Known unknowns

    Fact-based management

    Field Theory, Conditions and Mechanisms

    Above: Snowdon & Boone (HBR 2007)

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    MOVEMENT

    25

    The opposite o being stuck is,o course, to move. The changelab is rst a space and secondlya space with direction and

    movement - literally an approach.What makes a good movement?The movements that the changelab has been characterized by todate draw on and are inspired bythe U-process . They constitute acollaborative process o innovationthat provides both direction andmovement, particularly in situationswhere the direction orwardis unclear.

    The change lab is a response toincreasing stuckness o manycontemporary social challenges.Convening and supporting

    change labs, and other suchspaces, provide us with a betterand more promising direction totake in addressing complex socialchallenges than the acceptedplanning and problem-solvingparadigms that are normallyused to manage problems andmitigate risk in most institutionalcontexts.

    Observe, observe, observe

    Act in an instant

    Retreat and refect:

    Allow the inner

    knowing to emerge

    3 MOVEMENTS

    OF THE U

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    Big strategies can grow rom little ideas(initiatives), and in strange places, notto mention at unexpected times, almostanyone in the organisation can proveto be a strategist. All he or she needsis a good idea and the reedom andresources required to pursue it.

    - Henry Mintzberg

    STRATEGY

    27

    RealisedStrategy

    EmergentStrategy

    UnrealisedStrategy

    DeliberateStrategy

    IntendedStrategy

    Let: http://search.ahp.us.army.mil/search/images

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    THECHANGELAB

    The change lab opens a space withinwhich an experiential pedagogy ochange can be practiced. The seeds onew cultures and new realities lie inthis practice

    29

    The change lab is not a project ora plan, but a space within whichemergent processes can unoldand fow, where learning cantake place and confict is invitedas an opportunity . As a space itis experimental and heuristic innature, characterized by action-learning, driven by the purposeand intention. The change lab

    is a space within which multipleand potentially divergent action-learning experiments can belaunched in order to learn howbest to shit increasingly inter-connected social challenges.

    The change lab is a containerwithin which we can learn how tocope with the exceptionally ast-changing and liquid nature o

    social challenges that we ace. Itsessentially an attempt to conductaction-learning experiments inorder to learn how the social bodycan be healthy, as opposed toaccepting a triage-paradigm thatlargely cannot aord to considerunderlying causes and in the longrun cannot be sustained.

    Finally, the change lab presentsus with the opportunity tore-negotiate the various socialcontracts within our societiesthat have broken down rompressures they were never intendedto contain. The possibility andpromise o the change lab is thepossibility o resolutions to many oour most intractable challenges.

    Lab Team

    Dominant CultureDominant trends

    and patterns

    Movement

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    SYSTEMIC

    NON-SYSTEMIC

    SYSTEMIC

    unintendedconsequences

    dominantpatterns &

    trends

    multipleowners

    localprecipitates

    non-local impacts

    non-localimpacts

    multiple levels

    emergent rationality

    contested terrain

    BLIND

    SPOT

    permeable

    boundaries

    public confictprivate harmony

    clear intentionality

    causal powerstructures & relations

    negotiable

    uzzy goals

    fuid roles

    interconnectedness

    plannedrationalisation

    localized

    impacts

    privateconfict

    publicharmony

    clear goals

    closedboundaries

    single owner

    uncontestedterrain

    re-produces & re-enorcesexisting power structures

    & relations(non-negotiable& unspeakable)

    silos

    31

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    WHO ARE REOSPARTNERS?

    In the ace o social challenges oever-increasing complexity, how do

    we learn to see opportunities andact together across our dierences?

    How can we actively increase thecapacities o the systems we live in

    to serve us better?

    Reos Partners is an organisationdedicated to supporting and

    building capacity or collectiveaction in complex social systems.

    We acilitate action-orientedmulti-stakeholder collaboration

    within and across business,

    government, and civil society.

    At the heart o all the issues we areinvited into are groups o people

    attempting to act in situations whereno clear road maps exist. In the

    ace o complex social challenges,we aspire to creative, diverse and

    systemic collective responses.We design and acilitate processes

    or groups to immerse themselves

    33

    deeply in the social context theywish to aect, to connect with their

    own purpose and to set collectiveintention, which serves to unlock

    creativity, persistence and action.We believe in the eectiveness o

    collective responses to situationso complexity and dicult social

    challenges.

    Our processes have evolved romteen years o practice across every

    continent. They are designed tosupport diverse groups o people

    to become increasingly eectiveat responding to situations where

    either no road-maps exist or aplethora o competing road-maps

    exist, with no clear direction beingagreed upon by stakeholders.

    Our work usually begins with an

    individual organisation approaching

    us to help them catalyse actionsthat aspire to creating change that

    is systemic, where the root causes oa situation are addressed and shited

    or where demonstrations o abetter system are required.

    The end results o our engagements

    range rom the establishment onew relationships, organisations,

    alliances, to the creation o newinitiatives and the strengthening

    o existing innovations and nallyto proound shits in the capacities

    o individuals.

    We locate our work, drawing bothpractice and theory rom a diversity

    o elds, within a small group ocutting-edge practitioners who are

    ocused on evolving our humancapacity or addressing complex

    social challenges through intelligent

    collective collaboration and action.

    Our work supports groups to movebeyond agreement on the nature

    o our problems towards actionsthat shit the very causes o our

    most proound social dilemmas.

    We believe that hopes, dreams andintentions are crucial or driving

    all eorts at innovating, changingand shiting stuck social situations.

    We help in creating the conditionsor individuals to rise to the

    challenges that ace us, to organizeand to create groups that can take

    orms and actions appropriate totheir context.

    We currently have oces in

    Cambridge (Massachusetts),London, Johannesburg,

    and So Paulo.

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    NOTES

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    Credits

    This work is licensed under the Creative

    Commons Attribution-Share Alike

    2.0 UK: England & Wales License.

    To view a copy o this license, visit

    http://creativecommons.org/licenses/

    by-sa/2.0/uk/ or send a letter to

    Creative Commons, 171 Second Street,Suite 300, San Francisco, Caliornia,

    94105, USA.

    Text taken rom Laboratories

    or Social Changeby Zaid Hassan

    (orthcoming 2010). Illustrated

    by Emily Wilkinson.

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