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8/14/2019 Labs for Social Change Seminar Notes
1/23
LABORATORIESFOR SOCIALCHANGESEMINAR
NOTES
8/14/2019 Labs for Social Change Seminar Notes
2/23
1
CONTENTSIntroduction 2
Dominant Patterns and Trends 4
Stuckness 6
The Dominant Response 8
Origins and Evolutions o Our Response 10
Ontology 12
The Game 14
The Inner Game 16
The Team 18
Practice 20
The Field 22
Movement 24
Strategy 26
The Change Lab 28
Stystemic 30
Who are Reos Partners? 32
8/14/2019 Labs for Social Change Seminar Notes
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INTRODUCTION:THE CHANGE LAB
3
The ambition o the change lab isto be a space that brings together a
group o diverse stakeholders and toorge them into a team. The purpose
o this team is to attend to a socialchallenge until such time that ways
orward emerge, which when actedupon, increase the probabilities
o a shit occurring at a causal,
structural level.
For many reasons, pursuing thisidea has proved to be anything
but simple. Our eorts give riseto many questions.
Who owns the space? Who denes
the rules by which the team plays?Who decides the constitution o the
team? Given that social challengesnever have single owners, who pays?
Who takes the risk? What does itmean to attend to a mess? How
exactly does a way orward emerge?What does it mean to act? What
denes an action? What theorieso emergence show this can and
does happen? What theories operception, o innovation, show
that this is how ideas emerge?
What are the conditions by which anidea succeeds? What is the journey
path o an idea rom conception towide spread adoption? What do we
mean by structural change? What issystemic change?
To date a number o change labs
have been convened, includingthe Sustainable Food Lab (global),
the Bhavishya Alliance change lab
(Maharashtra, India), Orphans and
Vulnerable Children (Midvaal, SouthArica), and Meadowlark (Northern
Great Plains, USA).
These change labs can be thoughto as second generation o multi-
stakeholder alliance. The generationbeore them were largely ad-hoc
eorts. This second generation
o change labs is being ollowedby a next generation, in nance, ineducation, in climate change, in
agriculture and in post-confictsocial reconstruction. These eorts
aspire to build consciously on whathas been learnt.
Taken together these constitute themobilization o many hundreds o
people, many tens o institutionsand many millions o dollars a
sizable experiment. One wayo understanding these second
generation change labs is that theyare ontologically new. That is, as
organizational orms, they do notcorrespond to what we currently
understand to be an organization,precisely because they are new.
Inspired by grounded theory,
taking an inductive approach romthese initial change labs has led to
an articulation o what a changelab is. This, in turn has led to what
could be thought o as a preliminaryattempt at a phenomenology o
systemic action.
8/14/2019 Labs for Social Change Seminar Notes
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DOMINANTPATTERNS
AND TRENDS
The world we have created hasoutstripped our capacity to understandit. The scale o interconnectivity and
interdependence has resulted in a stepchange in the complexity o the operatingenvironmentThe anchors o identity,morality, cultural coherence and socialstability are unravelling and we arelosing our bearings. We are living ina conceptual emergency.
The International Futures Forum
5
Our Contemporary Condition
Current approaches to addressingcomplex social challenges are not
working. While there is much tocelebrate in terms o the numbers
o people involved in changeinitiatives, in the increasingamounts o money being invested
and daily innovations in what couldbe called alleviation, the underlying
trends continue to deteriorate.Social abrics are increasingly
strained under loads they werenever intended to contain. Both
scrutiny and demands or actionare increasing.
I were interested in changingdominant and deteriorating trends,
such as anthropomorphic climatechange, ood security or child
malnutrition, then how are we tomake sense o current trends? How
are we to make decisions aboutwhere to intervene and as to the
eectiveness o an intervention?
complex &interconnected
stuck socialsituations
tragedy othe commons
species loss
co2 emissions
nancialsystems
collectiveaction
problems
race
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STUCKNESS
Were problematising dominanttrends & patterns into a consensus
oproblemsand creating uncontested
terrain which means our presence asproblem solversis legitimate which
leads to making unconsciousboundary judgments.
7
Our social, economic, andtechnological systems arenow incomprehensibly
and oten unmanageablycomplex, they operate atunprecedented velocities,and they produce sudden,sharp, and oten harmulsurprises over ever-shorterintervals o time.How
should we address thesemultiple challenges?
- Thomas Homer-Dixon
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THE DOMINANTRESPONSE
Power, quite simply, produces theknowledge and that rationality whichis conducive to the reality it wants
- Bent Flyvberg
dominant
localizedimpacts
publicharmony
cleargoals
plannedrationalisation
singleowner
rigidroles
closedboundaries
silos
re-produces &re-enorces existing
power structures& relations (non
-negotiable &unspeakable)
TECHNICAL
TECHNOCRATIC
PLANNING
9
NON-SYSTEMIC
unintendedconsequences
dominantpatterns &
trends
BLIND
SPOT
plannedrationalisation
localizedimpacts
privateconfict
publicharmony clear goals
closedboundaries
single owner
uncontestedterrain
re-produces & re-enorcesexisting power structures
& relations(non-negotiable& unspeakable)
silos
uncontestedterrain
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ORIGINS ANDEVOLUTIONSOF OURRESPONSE
11
systemsthinking
agileprocesses
prototyping
deepdemocracy
multi-stakeholderprocesses
the U-process
THE CHANGE LAB
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ONTOLOGY
13
What is the Change Lab?
The change lab is a space, a team,and an intention. It is a space
with direction and movement.It is literally an approach, anda movement in time & space.These spaces can take variousorms, such as battle space, innerspace, dance space, theatre space,a stadium, caravansarai ora workshop. It is a space withinwhich a team practices to learnhow to shit dominant patternsand trends.
The ambition o the changelab is to be a space that brings
together a group o diversestakeholders and to orge theminto a team that will in attend toa mess until such time that waysorward emerge that increase theprobabilities o a shit occurringat a causal, structural level.
Space
Intention
Team
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THE GAME
15
There are at least twokinds o games. Onecould be called fnite,
the other infnite.A fnite game is playedor the purpose owinning, an infnitegame or the purposeo continuing the play.- James P Carse
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THE INNERGAME
17
There is always aninner game beingplayed in your mind
no matter what outergame you are playing.How aware you are othis game can make thedierence betweensuccess and ailure inthe outer game.- Tim Gallwey
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THE TEAM
What are the preconditionsfor a team that can respondeffectively to complexity?
Entry into the gametakes the orm o aquasi-contract, whichis sometimes made
explicit...or recalled tothose who orget it isonly a game. By contrast,in the social felds, aregames in themselvesand not or themselves,one does not embark on
the game by a consciousact, one is born intothe game- Pierre Bourdieu
19
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PRACTICE
21
Learning to see, listen, speak,collaborate and embody areby their very nature humancapacities, or to use a phase romSandercock, they are sensibilities,that can only be mastered withpractice. These are not one-time activities. Rather they are
practices. This is doubly truewhen considering teams. Teamsthat are good at anything, beit a theatre troupe or a ootballteam, only become good bypracticing together. The answerto Leoni Sandercocks question ocapacities is what could be calledrefexive practice. Teams practice.There is no way a team that comestogether once will be able to
perorm anywhere near as well asa team that has been practicingtogether or months or years.Its simply not possible. Teamspractice, and then they perorm.
The replicability o a changelab rests less in the replicability
o the specic innovation orproject in itsel but in participantslearning rom each other, buildingrelationships and practicing thosecapacities or mind-states that areconducive towards social change,in moving rom not knowing howto cope with a particular socialmess to becoming a team ovirtuoso social actors.
HOW DO A RANDOM GROUP OF
PEOPLE BECOME AN EFFECTIVE TEAM?
what does
movement generate?
(habitus)(capital)] + eld = practice
the u-process as
a series o movements
what do they practice?
Teams practice
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THE FIELD
23
ProbeSense
Respond
SenseAnalyseRespond
SenseCategoriseRespond
ActSense
Respond
DISORDER
ORDERED
UNORDERED
COMPLEX COMPLICATED
SIMPLECHAOTIC
Flux and unpredictability
No right answers; emergent
instructive patterns
Unknown unknowns
Many competing ideas
A need or creative
and innovative approaches
Pattern-based leadership
High turbulence
No clear cause-and-eect
relationships,
so no point in looking
or right answers
Unknowables
Many decisions to makeand no time to think
High tension
Repeating patterns and
consistent events
Clear cause-and-eect
relationships evident to everyone;
right answer exists
Known knowns
Fact-based management
Expert diagnosis required
Cause-and-eect relationships
discoverable but not immediately
apparent to everyone; more than
one right answer possible
Known unknowns
Fact-based management
Field Theory, Conditions and Mechanisms
Above: Snowdon & Boone (HBR 2007)
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MOVEMENT
25
The opposite o being stuck is,o course, to move. The changelab is rst a space and secondlya space with direction and
movement - literally an approach.What makes a good movement?The movements that the changelab has been characterized by todate draw on and are inspired bythe U-process . They constitute acollaborative process o innovationthat provides both direction andmovement, particularly in situationswhere the direction orwardis unclear.
The change lab is a response toincreasing stuckness o manycontemporary social challenges.Convening and supporting
change labs, and other suchspaces, provide us with a betterand more promising direction totake in addressing complex socialchallenges than the acceptedplanning and problem-solvingparadigms that are normallyused to manage problems andmitigate risk in most institutionalcontexts.
Observe, observe, observe
Act in an instant
Retreat and refect:
Allow the inner
knowing to emerge
3 MOVEMENTS
OF THE U
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Big strategies can grow rom little ideas(initiatives), and in strange places, notto mention at unexpected times, almostanyone in the organisation can proveto be a strategist. All he or she needsis a good idea and the reedom andresources required to pursue it.
- Henry Mintzberg
STRATEGY
27
RealisedStrategy
EmergentStrategy
UnrealisedStrategy
DeliberateStrategy
IntendedStrategy
Let: http://search.ahp.us.army.mil/search/images
8/14/2019 Labs for Social Change Seminar Notes
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THECHANGELAB
The change lab opens a space withinwhich an experiential pedagogy ochange can be practiced. The seeds onew cultures and new realities lie inthis practice
29
The change lab is not a project ora plan, but a space within whichemergent processes can unoldand fow, where learning cantake place and confict is invitedas an opportunity . As a space itis experimental and heuristic innature, characterized by action-learning, driven by the purposeand intention. The change lab
is a space within which multipleand potentially divergent action-learning experiments can belaunched in order to learn howbest to shit increasingly inter-connected social challenges.
The change lab is a containerwithin which we can learn how tocope with the exceptionally ast-changing and liquid nature o
social challenges that we ace. Itsessentially an attempt to conductaction-learning experiments inorder to learn how the social bodycan be healthy, as opposed toaccepting a triage-paradigm thatlargely cannot aord to considerunderlying causes and in the longrun cannot be sustained.
Finally, the change lab presentsus with the opportunity tore-negotiate the various socialcontracts within our societiesthat have broken down rompressures they were never intendedto contain. The possibility andpromise o the change lab is thepossibility o resolutions to many oour most intractable challenges.
Lab Team
Dominant CultureDominant trends
and patterns
Movement
8/14/2019 Labs for Social Change Seminar Notes
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SYSTEMIC
NON-SYSTEMIC
SYSTEMIC
unintendedconsequences
dominantpatterns &
trends
multipleowners
localprecipitates
non-local impacts
non-localimpacts
multiple levels
emergent rationality
contested terrain
BLIND
SPOT
permeable
boundaries
public confictprivate harmony
clear intentionality
causal powerstructures & relations
negotiable
uzzy goals
fuid roles
interconnectedness
plannedrationalisation
localized
impacts
privateconfict
publicharmony
clear goals
closedboundaries
single owner
uncontestedterrain
re-produces & re-enorcesexisting power structures
& relations(non-negotiable& unspeakable)
silos
31
8/14/2019 Labs for Social Change Seminar Notes
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WHO ARE REOSPARTNERS?
In the ace o social challenges oever-increasing complexity, how do
we learn to see opportunities andact together across our dierences?
How can we actively increase thecapacities o the systems we live in
to serve us better?
Reos Partners is an organisationdedicated to supporting and
building capacity or collectiveaction in complex social systems.
We acilitate action-orientedmulti-stakeholder collaboration
within and across business,
government, and civil society.
At the heart o all the issues we areinvited into are groups o people
attempting to act in situations whereno clear road maps exist. In the
ace o complex social challenges,we aspire to creative, diverse and
systemic collective responses.We design and acilitate processes
or groups to immerse themselves
33
deeply in the social context theywish to aect, to connect with their
own purpose and to set collectiveintention, which serves to unlock
creativity, persistence and action.We believe in the eectiveness o
collective responses to situationso complexity and dicult social
challenges.
Our processes have evolved romteen years o practice across every
continent. They are designed tosupport diverse groups o people
to become increasingly eectiveat responding to situations where
either no road-maps exist or aplethora o competing road-maps
exist, with no clear direction beingagreed upon by stakeholders.
Our work usually begins with an
individual organisation approaching
us to help them catalyse actionsthat aspire to creating change that
is systemic, where the root causes oa situation are addressed and shited
or where demonstrations o abetter system are required.
The end results o our engagements
range rom the establishment onew relationships, organisations,
alliances, to the creation o newinitiatives and the strengthening
o existing innovations and nallyto proound shits in the capacities
o individuals.
We locate our work, drawing bothpractice and theory rom a diversity
o elds, within a small group ocutting-edge practitioners who are
ocused on evolving our humancapacity or addressing complex
social challenges through intelligent
collective collaboration and action.
Our work supports groups to movebeyond agreement on the nature
o our problems towards actionsthat shit the very causes o our
most proound social dilemmas.
We believe that hopes, dreams andintentions are crucial or driving
all eorts at innovating, changingand shiting stuck social situations.
We help in creating the conditionsor individuals to rise to the
challenges that ace us, to organizeand to create groups that can take
orms and actions appropriate totheir context.
We currently have oces in
Cambridge (Massachusetts),London, Johannesburg,
and So Paulo.
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NOTES
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8/14/2019 Labs for Social Change Seminar Notes
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8/14/2019 Labs for Social Change Seminar Notes
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Credits
This work is licensed under the Creative
Commons Attribution-Share Alike
2.0 UK: England & Wales License.
To view a copy o this license, visit
http://creativecommons.org/licenses/
by-sa/2.0/uk/ or send a letter to
Creative Commons, 171 Second Street,Suite 300, San Francisco, Caliornia,
94105, USA.
Text taken rom Laboratories
or Social Changeby Zaid Hassan
(orthcoming 2010). Illustrated
by Emily Wilkinson.
8/14/2019 Labs for Social Change Seminar Notes
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