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© 2010 IBM Corporation
La maitrise de l'adoption du Cloud Computing
Séminaire Cloud – Montpellier – 15 et 16 mars 2010
© 2010 IBM Corporation2
Séminaire Cloud – Montpellier – 15 et 16 mars 2010
IBM Confidential until announced
Cloud Computing – a disruptive new paradigm
“Clouds will transform the information technology (IT) industry…profoundly change the way people work and companies operate.”
1990
2009Software as a Service
Utility Computing
Cloud Computing
Grid Computing
From Cloud user perspectiveEasy to consumePay per useStandardised offeringsRapidly delivered
From Cloud provider perspectiveVirtualised resourcesHighly automatedSimplified and standardisedElastically scalable (up/down)Near zero incremental costs
Disruptive Technology…high potential for disruption to IT or the business, the need for a major financial investment, or the risk of being late to adopt.
© 2010 IBM Corporation3
Séminaire Cloud – Montpellier – 15 et 16 mars 2010
IBM Confidential until announced
Cloud definitions
Defn: “Cloud computing is a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction.”
Source: NIST Cloud definition v14: http://csrc.nist.gov/groups/SNS/cloud-computing/index.html
A user experience and a business modelCloud computing is an emerging style of IT delivery in which applications, data, and IT resources are rapidly provisioned and provided as standardized offerings to users over the web in a flexible pricing model
An infrastructure management and services delivery methodologyCloud computing is a way of managing large numbers of highly virtualized resources such that, from a management perspective, they resemble a single large resource. This can then be used to deliver services with elastic scaling
© 2010 IBM Corporation4
Séminaire Cloud – Montpellier – 15 et 16 mars 2010
IBM Confidential until announced
Cloud Computing is a new consumption and delivery model inspired by consumer Internet services, that exhibits the following key characteristics:
IT Analysts:- Variable pricing- No long term commitments- Hosted, on-demand
provisioning- Massive, elastic scaling- Standard Internet technology- Abstracted infrastructure- Service-oriented
Financial Analysts:- Utility pricing- Hosted, service-based
provisioning- Parallel, on-demand processing- Scalable- Virtualized, efficient infrastructure- Flexible
Consumers:- Enhanced user experience- Flexible pricing / business models- On-demand provisioning- Unlimited scaling- Software developer platform- Flexible
Press:- Pay by consumption- Lower costs- On-demand provisioning- Grid and SaaS combination- Massive scaling- Efficient infrastructure- Simple and easy
Key Characteristics of Clouds
On-demand self-service Ubiquitous network access
Advanced virtualizationRapid provisioning
Elastic scalingPay-per-use/ flexible pricing models
Source: IBM Corporate Strategy analysis of MI, PR, AR and VCG compilations
Cloud Service Providers :- Advanced virtualization- Hosted, service-based provisioning- Parallel, on-demand processing- Economies of scale- Efficient infrastructure- Automated / autonomic operations- Flexible
© 2010 IBM Corporation5
Séminaire Cloud – Montpellier – 15 et 16 mars 2010
IBM Confidential until announced
Cost savings and faster time to value are the leading reasons why companies consider cloud
To what degree would each of these factors induce you to acquire public cloud services?
Reduce costs
Hardware savingsSoftware licenses savingsLower labor and IT support costsLower outside maintenance costs
77%
Faster time to value
Relieve pressure on internal resourcesSimplify updating/upgradingScale IT resources to meet needsSpeed deployment
72%
Improve reliability
Improve system reliabilityImprove system availability 50%
Source: IBM Market Insights, Cloud Computing Research, July 2009. n=1,090 Percent rating factors as a major inducement (4 or 5)
Respondents could rate multiple drivers items
© 2010 IBM Corporation6
Séminaire Cloud – Montpellier – 15 et 16 mars 2010
IBM Confidential until announced
Threat or opportunity for the CIO?
Some CIOs worry that Cloud will bring about disruptive change to IT operations
Business units sourcing ‘public clouds’ from external providers rather than ITDisintermediation of the traditional IT teamPerception of hype – ‘Client/Server all over again’
CIOs need to embrace the change, not resist it
Understand the benefits of cloud, as well as its drawbacksUnderstand the emerging capabilities of ‘public cloud’ providers and include these services in IT offerings, where it makes sense
With an IT strategy that embraces Cloud, CIOs can better satisfy their customers
Improves visibility of IT use - more responsive, simpler, cheaperIncreases range of services, applications, and capabilities available to business usersBUT.... Cloud requires an overall strategic vision with a pragmatic, evolutionary approach
© 2010 IBM Corporation7
Séminaire Cloud – Montpellier – 15 et 16 mars 2010
IBM Confidential until announced
Four major categories of Cloud Computing services are emerging
Infrastructure-as-a-Service
Platform-as-a-Service
Application-as-a-Service
Servers Networking Storage
Middleware
Collaboration
Financials
CRM/ERP/HR
Industry Applications
Data Center Fabric
Shared virtualized, dynamic provisioning
Database
Web 2.0 ApplicationRuntime
JavaRuntime
DevelopmentTooling
Examples
Business Process-as-a-Service
Employee Benefits Mgmt.
Industry-specific Processes
Procurement
Business Travel
© 2010 IBM Corporation8
Séminaire Cloud – Montpellier – 15 et 16 mars 2010
IBM Confidential until announced
There are three existing cloud delivery models in addition to a composite model that combines them.
IT workloads will ultimately move to cloud delivery models based on fit and value.
Enterprise
Service consumers
Service Integration Service Integration
Traditional enterprise IT
Private cloud
Services Services
Service Integration
Publicclouds
Services
Mission-critical appsPackaged appsHigh-compliance services
Test systemsIn-house storage Development environments
Flexible storageSoftware as a ServiceWeb hosting
Examples
Hybridcloud
© 2010 IBM Corporation9
Séminaire Cloud – Montpellier – 15 et 16 mars 2010
IBM Confidential until announced
Définir une stratégie Cloud va répondre à de nombreuses questions :Nous utilisons un “framework », des modèles, des outils issus de la recherche pour aider nos clients à répondre à ces questions
Could we utilize Cloud services, and why ?
What types of services would be most appropriate ?
How would they support our business and IT objectives ?
Which Cloud services would align best with our role as IT service providers ?
What would be the likely benefits ?
Would our current IT infrastructure support Cloud service delivery (or not) ?
What specific IT improvements would we need to make ?
How can we develop a roadmap to achieve our Cloud objectives ?
Where do we start ?
© 2010 IBM Corporation10
Séminaire Cloud – Montpellier – 15 et 16 mars 2010
IBM Confidential until announced
3.1 Implementation Plan By Phase An interactive workshop is at the core of a sequence of activities leading to a cloud strategy and plan.
Pre-workshop callClient and IBM have a pre-workshop conference call toreview workshop details, logistics and begin the workshop scheduling process. IBM provides a pre-workshop data collection template.
Data collectionClient provides IBM with pre-workshop background material (4-5 pages of high-level information based upon the IBM-provided template)
Workshop preparationIBM prepares workshop materials based upon client-provided information
Client executiveworkshop
IBM facilitators and Client IT leadership members participate in a two (2) day structured workshop
Data analysis
IBM conducts analysis of information gathered in the workshop and creates a final report presentation
Clientpresentation
IBM conducts analysis of information gathered in the workshop and creates a final report presentation
Next steps
1 2 3
4 5 6 71 – 2 weeks elapse time
1 – 2 weeks elapse time
The 2-day client executive workshop is the key step within this strategy and planning engagement
© 2010 IBM Corporation11
Séminaire Cloud – Montpellier – 15 et 16 mars 2010
IBM Confidential until announced
Over the course of two days IBM uses a structured approach to identify potential cloud computing opportunities and to collect information that will enable us to develop a high-level cloud computing roadmap.
1. Overview and Strategic Alignment• Review current IT and business environment• Introduce Cloud concepts and analysis
framework • Determine IT provider relationship profile• Review IT priorities
2. Cloud Opportunity Identification• Identify potential Cloud opportunity areas• Determine desired Cloud targets• Assess potential Cloud workloads
3. Current IT Environment Assessment• Review overall IT readiness for Cloud • Analyze current IT environment and
the future requirements to support Cloud
• Define gaps in current IT capabilities
4. Prioritization of IT Enhancements• Assign priority and estimated effort
to closing each Cloud-related IT gap• Review overall enabling program
5. Final Report Creation• Cloud Computing opportunity
analysis• IT environment gap assessment• Cloud readiness assessment• High-level Cloud roadmap
© 2010 IBM Corporation12
Séminaire Cloud – Montpellier – 15 et 16 mars 2010
IBM Confidential until announced
The workshop portion of the Infrastructure Strategy and Planning for Cloud Computing engagement is normally split across two days
Welcome, introductions, ground rules, objectivesDiscussion on current business/IT environment and future directions
-- Break --Cloud computing overview and concepts
-- Lunch --Evaluate IT service provider relationship and review current IT prioritiesIdentify potential cloud computing opportunities
-- Break --Determine cloud targets and prioritiesAssess cloud opportunity workloadsReview Day 2 agendaClose
Welcome, introductions, ground rules, objectivesReview identified cloud targets from Day 1Analyze readiness of cloud service layer factors
-- Break --Introduction to assessing cloud-related IT capabilitiesEvaluate current and target cloud-related IT capabilities
-- Lunch --Evaluate current and target cloud-related IT capabilities (cont.)Prioritise cloud-enabling IT enhancements
-- Break --Next steps and wrap-up
Agenda – Day 1 Agenda – Day 2
© 2010 IBM Corporation13
Séminaire Cloud – Montpellier – 15 et 16 mars 2010
IBM Confidential until announced
Defining the ‘right’ Cloud strategy involves multiple perspectives. The team will lead you through a series of analytics that help you determine the cloud strategy.
Cloud Computing Workloads
The role and value of IT
HighHigh
Ben
efit
as IT
Val
ue D
river
Cost
High Provider Relationship ModelProvider researches,
recommends and implements technology to enable quantum
leap in business capability
2 Utility
1 Commodity
Provider works with others to develop a service and provide resources/skills
necessary to support the service
Provider of a quality service at a cost equal to or lower than the competition
Provider of an adequate service at a cost lower than the competition
3 Partner
4 Enabler
’
’
Ben
efit
as IT
Val
ue D
river
Cost
High Provider Relationship ModelProvider researches,
recommends and implements technology to enable quantum
leap in business capability
2 Utility
1 Commodity
Provider works with others to develop a service and provide resources/skills
necessary to support the service
Provider of a quality service at a cost equal to or lower than the competition
Provider of an adequate service at a cost lower than the competition
3 Partner
4 Enabler
’
’
IT priorities and drivers
Characteristics of different
Cloud services
Organizational Scope
Clo
ud S
ervi
ce L
ayer
sIn
crea
sing
leve
l of s
truc
ture
/sta
ndar
ds
Plat
form
C
loud
Se
rvic
es(P
aaS)
Bus
ines
s C
loud
Se
rvic
es
App
licat
ion
Clo
ud
Serv
ices
(Saa
S)
Enterprise Cloud
Pilot Cloud
Collaborative Cloud
Open Cloud
Departmental Cloud
PRIVATE CLOUD PUBLIC CLOUD
Infr
astr
uctu
re
Clo
ud
Serv
ices
(IaaS
)
Organizational Scope
Clo
ud S
ervi
ce L
ayer
sIn
crea
sing
leve
l of s
truc
ture
/sta
ndar
dsC
loud
Ser
vice
Lay
ers
Incr
easi
ng le
vel o
f str
uctu
re/s
tand
ards
Plat
form
C
loud
Se
rvic
es(P
aaS)
Bus
ines
s C
loud
Se
rvic
es
App
licat
ion
Clo
ud
Serv
ices
(Saa
S)
Enterprise Cloud
Pilot Cloud
Collaborative Cloud
Open Cloud
Departmental Cloud
PRIVATE CLOUD PUBLIC CLOUD
Infr
astr
uctu
re
Clo
ud
Serv
ices
(IaaS
)
Strategic and tactical benefits
© 2010 IBM Corporation14
Séminaire Cloud – Montpellier – 15 et 16 mars 2010
IBM Confidential until announced
Le ”Framework” IBM Cloud Adoption Framework permet de déterminer quels services du Cloud computing correspondent le mieux à la situation donnée du client
Public CloudPrivate Cloud
Organisational Scope
Del
iver
y La
yers
Incr
easi
ng le
vel o
f stru
ctur
e/st
anda
rds
Plat
form
C
loud
Se
rvic
es(P
aaS)
Bus
ines
s C
loud
Se
rvic
es(B
PaaS
)
App
licat
ion
Clo
ud
Serv
ices
(Saa
S)
Enterprise Cloud
Exploratory Cloud
Exclusive Cloud
Dynamic Cloud
Departmental Cloud
Infr
astr
uctu
re
Clo
ud
Serv
ices
(IaaS
)
Consumer
Integrator
Provider
Consumer
Integrator
Provider
Consumer
Integrator
Provider
Consumer
Integrator
Provider
Consumer
Integrator
Provider
Consumer
Integrator
Provider
Consumer
Integrator
Provider
Consumer
Integrator
Provider
Consumer
Provider
Consumer
Provider
Consumer
Provider
Consumer
Provider
Consumer
Provider
Consumer
Provider
Consumer
Provider
Consumer
Provider
Consumer
Provider
Consumer
Provider
Consumer
Provider
Consumer
Provider
On utilise le IBM Cloud Adoption Framework tout au long de l’atelier pour représenter les différentes opportunités du service Cloud, au fur et à mesure de leur mise en évidence
© 2010 IBM Corporation15
Séminaire Cloud – Montpellier – 15 et 16 mars 2010
IBM Confidential until announced
La relation entre l’IT et le business doit être clairement estimée afin de pouvoir décider de la pertinence ou pas des différents modèles de Cloud
Participants’ impression of current IT relationship
Participants’ impression of desired future IT relationship
High
Ben
efit
as IT
Val
ue D
river
Cost
High
Cost versus Benefit Relationship
Provider researches, recommends and implements
technology to enable quantum leap in business capability
2. Utility
1. Commodity
Provider works with others to develop a service and provide resources/skills necessary to
support the service
Provider of a quality service at a cost equal to or lower than the competition
Provider of an adequate service at a cost lower than the competition
3. Partner
4. Enabler
PARTNERExploratory Cloud
Departmental Cloud
Enterprise Cloud
Exclusive Cloud Dynamic Cloud
Consumer Consumer Consumer Consumer ConsumerIntegrator Integrator
Provider Provider Provider Provider Provider
Consumer Consumer Consumer Consumer ConsumerIntegrator Integrator
Provider Provider Provider Provider Provider
Consumer Consumer Consumer Consumer ConsumerIntegrator Integrator
Provider Provider Provider Provider Provider
Consumer Consumer Consumer Consumer ConsumerIntegrator Integrator
Provider Provider Provider Provider Provider
BPaas
SaaS
PaaS
IaaS
Step 1
© 2010 IBM Corporation16
Séminaire Cloud – Montpellier – 15 et 16 mars 2010
IBM Confidential until announced
La sélection de besoins ou impératifs IT implique aussi certaines grilles de choix de CloudExemples d’impératifs IT sélectionnés • Réduire les coûts opérationnels IT• Réduire les investissements IT• Simplifier/Optimiser l’infrastructure technologique• Améliorer la fiabilité IT• Évoluer vers un modèle de services IT partagés• Rationaliser le portfolio des applications• Augmenter la flexibilité de l’IT
Exploratory Cloud
Departmental Cloud
Enterprise Cloud
Exclusive Cloud
Dynamic Cloud
Consumer Consumer Consumer Consumer ConsumerIntegrator Integrator
Provider Provider Provider Provider Provider
Consumer Consumer Consumer Consumer ConsumerIntegrator Integrator
Provider Provider Provider Provider Provider
Consumer Consumer Consumer Consumer ConsumerIntegrator Integrator
Provider Provider Provider Provider Provider
Consumer Consumer Consumer Consumer ConsumerIntegrator Integrator
Provider Provider Provider Provider Provider
BPaas
SaaS
PaaS
IaaS
© 2010 IBM Corporation17
Séminaire Cloud – Montpellier – 15 et 16 mars 2010
IBM Confidential until announced
La combinaison des impératifs IT sélectionnés, et du mode des relations entre l’IT et le business permet de restreindre les modèles potentiels de Cloud dans une ”heat map” aussi dénommée Adoption Framework.
Exploratory Cloud
Departmental Cloud
Enterprise Cloud
Exclusive Cloud
Dynamic Cloud
Consumer Consumer Consumer Consumer ConsumerIntegrator Integrator
Provider Provider Provider Provider Provider
Consumer Consumer Consumer Consumer ConsumerIntegrator Integrator
Provider Provider Provider Provider Provider
Consumer Consumer Consumer Consumer ConsumerIntegrator Integrator
Provider Provider Provider Provider Provider
Consumer Consumer Consumer Consumer ConsumerIntegrator Integrator
Provider Provider Provider Provider Provider
BPaas
SaaS
PaaS
IaaS
PARTNERExploratory Cloud
Departmental Cloud
Enterprise Cloud
Exclusive Cloud Dynamic Cloud
Consumer Consumer Consumer Consumer ConsumerIntegrator Integrator
Provider Provider Provider Provider Provider
Consumer Consumer Consumer Consumer ConsumerIntegrator Integrator
Provider Provider Provider Provider Provider
Consumer Consumer Consumer Consumer ConsumerIntegrator Integrator
Provider Provider Provider Provider Provider
Consumer Consumer Consumer Consumer ConsumerIntegrator Integrator
Provider Provider Provider Provider Provider
BPaas
SaaS
PaaS
IaaS
HEAT MAP: PARTNER plus Selected Initiatives Pattern
Exploratory Cloud
Departmental Cloud
Enterprise Cloud
Exclusive Cloud Dynamic CloudConsumer ConsumerIntegrator Integrator
Consumer Consumer ConsumerIntegrator Integrator
Provider
Consumer ConsumerIntegrator
Provider
BPaas
SaaS
PaaS
IaaS
© 2010 IBM Corporation18
Séminaire Cloud – Montpellier – 15 et 16 mars 2010
IBM Confidential until announced
Prior to the workshop we identify those parts of the current environment and workloads that are most “cloud ready”
Infrastructure as a Service Readiness Private or Public
Dectractor or Affinity
0=NO1=SOME2=ALL
Servers type 1
Servers type 2
Servers type 3 Storage Network
Work- stations
Both D Do the resources have physical location dependencies?
Both D Are there any OS ties to a particular type of HW for resources in this category?
Both DDo any of the resources in this category have specialty purposes that prevent pooling such as specialty HW, accelerators, network load balancers?
Both AHave you already defined and implemented standard building blocks for this category of resources (HW and OS)?
Private A Are these resources already currently pooled?
Both A Are resources in this category already packaged as a service?
Both A Are offerings for resources in this category already included in the Service Catalog?
Private A Does provisioning of this resources already occur via a process?
Private A Does provisionsing of this resource occur automatically?
Both A Are you already using virtualization with this category of resource?
Private A Have you implemented virtualization in a standard way for this resource category?
Private A Are there financial accounting processes and tools in place to collect resource usage statistics?
Private A Is an integrated set of monitoring tools already in place for physical devices and images in this category?
Private A Does security for this category of resource meet enterprise security policies
Private A Do any pooled resources in this category already have HA capabilities?
Both A Do any pooled resources in this category include DR provisions?
Both DAre there industry or government regulations associated with the assets such as location, co-habitation, access or reliability?
Both D Are there unique provisioning service level requirements (i.e., 4 hr., 4 day, 4 week)
Total Affinities Score 0 0 0 0 0 0Total Detractors Score 0 0 0 0 0 0
Total Affinities Score 0 0 0 0 0 0Total Detractors Score 0 0 0 0 0 0
PUBLIC
PRIVATE
© 2010 IBM Corporation19
Séminaire Cloud – Montpellier – 15 et 16 mars 2010
IBM Confidential until announced
The Infrastructure Strategy and Planning for Cloud Computing uses an IBM research developed tool to analyze candidate workloads according to its affinity for deployment from a cloud
Characterization of individual workloads– Identification and classification of IT related attributes – Identification and classification of data and business related attributes
Pain vs. Gain analysis and modeling for transformation to Cloud– Interactive information gathering and analysis– Provides qualitative comparison of the pain vs gain by workload class– Has the ability to compare your scenario with industry standards
© 2010 IBM Corporation20
Séminaire Cloud – Montpellier – 15 et 16 mars 2010
IBM Confidential until announced
The result is a pain vs. gain analysis and recommendations for which workloads to move to cloud
Sample Scorecard Gain vs. Pain Sample Output
© 2010 IBM Corporation21
Séminaire Cloud – Montpellier – 15 et 16 mars 2010
IBM Confidential until announced
Where the same characteristic is related to multiple “layers” of Cloud services, it will be assessed just
once and the result used for all relevant layers
Based upon the highest priority cloud opportunity areas, we willassess relevant characteristics of the IT infrastructure
Platform as a Service (PaaS) – also includes IaaS characteristics
Financial Management Security & Compliance Management Service Execution InfrastructureEnterprise Service Bus Collaboration Services Master Data Management Information Integration Services Information Access Services Content Management (Web Content Mgmt) Information Lifecycle Management (ILM) Enterprise Architecture IT Governance and Management Controls Development Services User Interaction Services
Application as a Service (SaaS) – also includes IaaS and PaaS characteristics
Financial Management Security & Compliance Management Business Intelligence Enterprise Architecture IT Governance and Management Controls Development Services Solution DevelopmentApplication Portfolio User Interaction Services Business Process Management Business Innovation Enablement
Business Process as a Service (BPaaS) – also includes IaaS, PaaS and SaaS characteristics
Enterprise ArchitectureBusiness Process Management ContractPolicyBusiness GovernanceCustomer CareBusiness Enterprise Architecture
Infrastructure as a Service (IaaS)IT Host Resources IT Distributed Resources IT Storage Resources IT Network ResourcesService Support Solution Deployment Service Delivery Financial Management Security & Compliance Management Service AutomationSubscriber Management ServicesOffering Support Services Information Lifecycle Management (ILM) Enterprise Architecture IT Governance and Management Controls
© 2010 IBM Corporation22
Séminaire Cloud – Montpellier – 15 et 16 mars 2010
IBM Confidential until announced
Provider of Infrastructure as a Service (IaaS)
Legend:1=Characteristic for THIS CLOUD LAYER2=Eco-system characteristic3=Lower cloud layer characteristic4=NOT included in this Profile
Domains of capability
IT Host Resources1
Unix Servers1
X86-based Servers1
Midrange Servers1
IT Storage Resources1
IT Network Resources1
Site and Facilities1
Data Center Energy Efficiency1
Service Support1
Solution Deployment1
Service Delivery1
Financial Management2
Security & Compliance Management2
Service Execution Infrastructure4
Service Automation1
Integration Infrastructure Services4
Collaboration Services4
Subscriber Management Services2
Offering Support Services2
Master Data Management4
Information Integration Services4
Database and Information Access Services4
Business Intelligence4
Content Management4
Information Lifecycle Management (ILM)1
Enterprise Architecture2
IT Governance2
SOA Capabilities4
Cloud Development Services4
Develop Cloud-Read Applications4
Application Portfolio4
User Interaction Services2
Business Process Management4
Cloud-based Business Innovation4
InfrastructureServices
CommonIT Services
InformationServices
ApplicationServices
© 2010 IBM Corporation23
Séminaire Cloud – Montpellier – 15 et 16 mars 2010
IBM Confidential until announced
Once we determine the delivery model target, we analyze the readiness to migrate to cloud. Summary gap analysis indicates reasonable gaps to overcome in the 5 year stated timeframe.
Example of observations…
© 2010 IBM Corporation24
Séminaire Cloud – Montpellier – 15 et 16 mars 2010
IBM Confidential until announced
The end result is a final report, including a high-level plan of IT improvements required over a 2-3 year period to implement a cloud computing environment.
Sample Agenda– Executive Summary– Introduction – Key Business Initiatives – Key IT Project Initiatives– Key IT Drivers– Strategic Intent for Cloud
SummaryCloud model (s), Cloud role (s), Cloud pervasivenessStrong candidates resources to put into the cloudStrong workload candidates to put into the cloud
– Gap Analysis – Roadmaps – Observations, Implications and Recommendations– Conclusions– Next steps– Appendix
Detailed RoadmapsSummary of assessment responses
© 2010 IBM Corporation25
Séminaire Cloud – Montpellier – 15 et 16 mars 2010
IBM Confidential until announced
Un point d’attention : The ‘Lifecycle of a Cloud Service’
Service Template Definition
• Create plans for service creation and management
Service Offering Creation & Registration
• Define service, based on template and register it in the catalog
Service Offering Subscription & Instantiation• Select Service, specify parameters and SLAs
• Automatically instantiate the service
Service Instance Termination
• Destroy service and free-up resources
Service Catalog Manager
Defin
ition
Offe
ring
Subscription &
InstantiationProduction
Termination
ServiceArchitect
Subscriber (e.g. Line of Business)
Administrator / SLM
Subscriber (e.g. Line of Business)
CloudServiceCloud
Service
Manual or Autonomic Execution of Management Plans leveraging Automation and Virtualization
• Ensure SLA conformance
© 2010 IBM Corporation26
Séminaire Cloud – Montpellier – 15 et 16 mars 2010
IBM Confidential until announced
Cloud ServiceDeveloper
Cloud Service Provider
Common Cloud Management Platform
Virtualized Infrastructure – Server, Storage, Network, Facilities
Cloud ServiceConsumer
Partner Clouds
Customer In-house IT
Consumer Administrator
Consumer Business Manager
Developer
Service Business Manager Service Operations Manager
Cloud Services
User Interface
Consumer End user
AP
I
Software-as-a-Service
Platform-as-as-Service
Infrastructure-as-a-Service
Business-Process-as-a-Service
Metering, Analytics & Reporting
Service Provider Portal
Service Development
Tools
Service Definition Tools
Image Creation Tools
Change & Configuration Mgmt
Offering Mgmt
Order Mgmt
Accounting & Billing
Customer Mgmt
Entitlements
Contract Mgmt SLAReporting
Pricing & Rating
Peering & Settlement
Subscriber Mgmt
Service OfferingCatalog
Invoicing
Service Automation Management
Virtualization Mgmt
Provisioning
Monitoring &Event Management IT Asset & License Management
Service Request Management
IT Service Level Management
Image Lifecycle Management
Capacity &Performance Management
Incident, Problem Management
BSSBusinessSupportServices
Service D
evelopment P
ortal
AP
I
Service Delivery Portal
OSSOperationalSupportServices
Service Transition Manager
Service Security Manager Security & Resiliency
Service Delivery Catalog
Service Templates
The IBM Common Cloud Management Platform Reference Architecture
© 2009 IBM Corporation
© 2010 IBM Corporation27
Séminaire Cloud – Montpellier – 15 et 16 mars 2010
IBM Confidential until announced
Service provider view using BSS/OSS (terms from Telco industry)
BSSBusiness
Support ServicesOSS
Operations Support Services
Infrastructure
Service Offerings
Developer Tools
Customer Support
WDP Programming Interface
Marketplace
Offerings Service Products
Data Center
Server Network Storage
Infrastructure Security
Service Provisioning
Reporting
Capacity Planning
SLA Management
ContractsOrder Management
Entitlements
Pricing / Rating
Customer Management
Monitoring
Performance Management
Infrastructure Provisioning
Inventory Management
Release Management
Peering / Settlement
Metering
Server Management
Network Management
Storage Management
BillingOffer Management
Subscriber Management
Developer Tools (to create hosted services)
Cus
tom
er C
are
Net
wor
k O
pera
tions
Man
agem
ent
Service Directory
© 2010 IBM Corporation28
Séminaire Cloud – Montpellier – 15 et 16 mars 2010
IBM Confidential until announced
Thank you!
© 2010 IBM Corporation29
Séminaire Cloud – Montpellier – 15 et 16 mars 2010
IBM Confidential until announced
Reduced Risk and Faster Deployment – Leverages IBM assets, skills and experience to reduce risk. Accelerates development and implementation by Identifying the gaps, activities, and risks and defines mitigation strategies within an implementation roadmapImprove Service – Identifies the optimal delivery model mix and prioritizes the workloads to migrate to cloud to achieve your business and IT objectivesLower Cost – Identifies opportunities to reduce capital and operating expense across the infrastructure.
IBM Infrastructure Strategy & Planning for cloud computing will help you develop a cloud strategy, plan and roadmap
Features:Business and IT executive workshop to identify where and how cloud computing can drive business value.Develop the value proposition for cloud computing in the enterpriseIdentifies priority of workloads to migrate to cloudAssess the current environment to determine strengths, gaps and readiness.Strategy, plan, and roadmap to successfully implement the selected cloud delivery model.
Engagement Outputs:Cloud computing opportunity analysisIT environment and capability gap analysis Cloud readiness assessmentHigh-level cloud roadmap and value proposition
Benefits:
Strategy, Plan, Value Case,
Roadmap for Cloud
© 2010 IBM Corporation30
Séminaire Cloud – Montpellier – 15 et 16 mars 2010
IBM Confidential until announced
IBM can help you
Cloud Consulting
Infrastructure Consulting Services for Cloud ComputingBusiness Cloud Consulting ServicesSecurity and Resiliency Consulting Services for CloudResiliency Certification for Cloud Computing
Cloud Implementation
Service Management for Cloud ComputingTest and Developer Cloud ServicesManaged Security Services for Cloud ComputingEnd User Cloud ServicesScale out File Services
Cloud Delivered
LotusLiveComputing on DemandInformation Protection ServicesManaged Data Protection for desktops and laptopsIBM products on Amazon EC2
© 2010 IBM Corporation31
Séminaire Cloud – Montpellier – 15 et 16 mars 2010
IBM Confidential until announced
Getting started with Cloud Computing…
Develop a strategy
Best practices
… think holistically
Consolidate Reduce from many to few
… start with an inventory
Virtualize Assess and deploy
… start now
ManageGain and maintain control
… modularity and standards are key