Institute of Leadership and Management

Induction to the Level 5 Certificate in Coaching and Mentoring Management

Presented by Julia Duncan ILM Programme Director

Induction to the ILM Level 5 Certificate in Coaching and Mentoring

Management

Participant Induction and

Programme Specification

Who will tutor you and what will you need to do to achieve your qualification

• Your DP lead tutor is Jonathan Whitham. He will support and guide you through this flexible learning environment to make it a stimulating and rewarding experience

• You need to complete all the guided learning activities and mini assessments

• Participate in mandatory tele-conferences to get signed off from each programme section

• Do 12 hours of work-related coaching practice

• Complete 3 assignments: – work based business case/ coaching practice reflections/

coaching diary

L5 Certificate in Coaching and Mentoring Management: Aims and Objectives• Gain a critical understanding of the role and

responsibilities of a workplace coach/mentor

• How coaching/ mentoring can impact an organisation

• Assess your own skills, behaviours and knowledge as a coach/mentor

• Provide evidence of your own development journey in becoming a more effective coach/mentor

• Plan for your continuous on-going development as a coach

• Plan, deliver and review coaching/mentoring in your organisation

Expectations from you as a coaching practitioner

• Self expectations are to deliver high standards of performance

• Desire to develop and support others to achieve high levels of competence and confidence

• Desire to enable others to acquire knowledge, skills and techniques to perform effectively

• Providing a motivating, inspiring, challenging, stimulating and guided coaching environment to enable others to achieve their full potential

Programme requirements:3 mandatory units• Unit 1:Understanding the skills, principles and practice

of effective management coaching and mentoring to enable learners to understand the role and contribution of coaching and mentoring, and build a business case.

• Unit 2:Reviewing own ability as a management coach or mentor to give learners the ability to critically review their own personal qualities, skills and competence

• Unit 3:Demonstrate their ability to plan, deliver and review at least 12 hours of coaching and mentoring in the workplace

Programme process• Duration: 37 guided learning hours (GLH); 2

hours tutorial; 12 hours coaching practice = total notional learning time likely to be 130 hours

• Learning and development: distance learning via DP ILM learning zone; telephone conferencing; observed coaching practice, meeting fellow students to review learning and experiences

• Assessment: 2 work-based assignments and a coaching diary

ILM Assignments

Module 500 Understanding the skills, principles and practice of effective

management coaching and mentoring

To enable learners to understand the role and contribution of coaching and mentoring to individuals and organisations and make a case for using management coaching and mentoring in their organisations.

Module 501 Reviewing own ability as a management coach or mentor

To enable learners to demonstrate their ability to undertake a workplace management coaching or mentoring programme.

Module 503 Undertaking management coaching or mentoring in the

workplace

To enable managers to review their ability to perform effectively as management coaches or mentors.

Assessment Strategy: Overview

Assessment comprises of two components set by ILM: firstly, DP Centre assessment and quality assurance, and secondly external verification by an ILM Verifier. Workshop activities and candidate workbooks are not assessed.

The areas that are assessed are:

•Module 500: Work-based Assignment •Module 501: Coaching/Mentoring Diary •Module 503: Reflective Assignment

Assessment completion time is outside of the GLH

Assignment assessment: Module 500

Module 500 This assignment requires the candidate to demonstrate their understanding of the context in which effective coaching and mentoring operates including the individual and organisational benefits of coaching and mentoring. The candidate should also be able to show their understanding of the practical requirements of coaches and mentors operating with managers and professionals within organisations.

The WBA should provide answers to the following four areas:

Preparing a proposal for a management coaching or mentoring programme Maximum

marks

Section 1: The context of coaching or mentoring practice 24

Section 2: The skills, behaviours, attitudes, beliefs and values of the coach or mentor 24

Section 3: The role of contracting and the process to effectively coach and mentor 32

Section 4: Understand the principles of effective coaching and mentoring in practice and how to evaluate benefits

20

Total marks 100

Assignment assessment: Module 503

Module 503 This assignment requires the candidate to reflect on their performance as a coach and/or mentor. The WBA should provide answers to the following four areas:

Preparing a proposal for a management coaching or mentoring programme Maximum

marks

Section 1: Assess and reflect on own abilities as management coach and/or mentor 32

Section 2: Review the effectiveness of your own practice as a coach or mentor 44

Section 3: Reflections on your performance as a mentor or coach 24

Total marks 100

Assignment assessments: Coaching Diary Module 501• You are required to demonstrate the practical application of coaching or

mentoring in practice within an organisational, managerial or professional role.

• You are required to do a minimum of 12 hours of formal and contracted coaching or mentoring and show:– How you have reflected on your performance, in your diary– Complete a reflective log on your performance in which you record the coaching/ mentoring

activity, the responses of the learners you are coaching/mentoring, and reflect on your practice to assess your potential as a coach/mentor, identifying areas for performance improvement.

• The Coaching/Mentoring Diary includes the following elements:– Section 1: Plan and prepare for coaching or mentoring programmes: Provide evidence of

planning, contracting and agreeing coaching or mentoring programmes with one or more individuals.

– Section 2: Undertake coaching sessions :Maintain an auditable diary of coaching records to show that the candidate has delivered a minimum of 12 hours’ coaching and/or mentoring showing that they have:

– identified individual development needs and agreed goals for the programme;– planned individual sessions and organised the materials and resources needed to support

them;– delivered and recorded the coaching;– reviewed individuals’ progress;– Section 3: Reflections on your performance as a coach or mentor: Reflect on and review the

candidate’s performance, informed by feedback from participants and observers.

The Coaching and mentoring diary: Module 501

Preparing a proposal for a management coaching or mentoring programme Maximum

marks

Section 1: Plan and prepare for coaching or mentoring programmes 20

Section 2: Undertake coaching sessions 52

Section 3: Reflections on your performance as a coach or mentor 28

Total marks 100

Certification Criteria and Final ResultsThe Level 5 Certificate in Coaching and Mentoring in Management is awarded to participants who satisfactorily complete:•the programme of learning and development (37 hours)•the 2 Assignments•the Coaching/Mentoring Diary

There are 3 possible final outcomes:

•PASS or FAIL or DID NOT COMPLETE

•At DP we will work with you to ensure that you pass; however there are some occasions where candidates choose not to complete the programme which is a personal choice

Please also refer to DPs Appeals Procedure & Equal Opportunities Policy in relation to ILM programmes on page 16/17 of the Participant Introduction and Programme Specification document

You should now have a good understanding of the journey ahead.• We invite you to read the Coaching for Performance book and begin to make notes.

This is part of your Guided learning hours and is therefore required reading for the programme.

• All looks onerous? Don’t worry, we will work with you to make this a good learning experience. Don’t hesitate to email or call Jonathan Whitham on jonathan.whitham@the-dp.co.uk or call him on 07500 042804 if you have any questions and he will aim to get back to you asap.

• You will shortly receive a programme folder, your Coaching for Performance book and you now have access to online programme content and information.

• As a student at ILM you will also have access to the ILM Walled Garden which offers you plenty of coaching tools and resources to support you on your learning journey

• We also include suggested reading, and encourage you to read other coaching books to expand your knowledge while you are doing this programme.

Finally…

• We hope you enjoy the experience and gain much from both the learning process and the interaction with others on the programme. Good luck!