Kronos Employee Manual - Firstsource - Employee Manual-1.pdf · Proprietary Notice: This document contains proprietary and confidential statement information of Firstsource. No part

Proprietary Notice: This document contains proprietary and confidential statement information of Firstsource. No part of this document may be reproduced, transmitted, stored in a

retrieval system, nor translated into any human or computer language, in any form or by any means, electronic, mechanical, optical, chemical, manual, or otherwise, without the prior

written permission of the owners, Firstsource. All trademarks are owned by their respective owners.

Kronos – Employee Manual Employee Screen

November 30, 2017

© Firstsource 2017 | Confidential | 30-Nov-17 | 2

Domain Users: Login using your Domain Credentials Non Domain Users: Use your Employee Id and password as “kronos” to login

Attendance Tracking System – Employee Login Page


Non Domain Users: Password must be changed upon 1st login

567


123

Non Domain Users: Security Question update on 1st Login


Non Domain Users: Security question reset – upon 1st Login

123

Click this box to reset security question to DOB

This applies to Non Domain Users who have joined before Dec 15th 2016 for whom a password was reset by Helpdesk team due to various reasons after their DOJ.


General information

• Pay period refers to 16th of previous month to 15th of current month E.g., 16th Aug to 15th Sept 2017

• All exceptions to be cleared on or before 16th of the month and supervisors should sign-off timecards by EOD

• All Attendance and leave requests have to be approved by immediate supervisor on Kronos to be eligible for pay out

• Employee cannot utilize leaves and Comp offs in advance as per FSL leave policy

• Employee has to check daily if the attendance for previous day is updated accurately (Incase of discrepancies; post 48 hours from the date there is a discrepancy; concern has to be raised with the help desk)

• Policy applicability remains the same for Comp Off, Overtime, Weekly Off, Leave, Holidays etc. as announced in the Policy section of HR policies.

• Employee to highlight any supervisor alignment disputes to their immediate supervisor

• Kronos team will prioritize to close all IT Service Tickets tagged over email queries. Hence TATs for tickets is at 48hrs and emails over 48hrs

• Cut-off dates for all queries raised via IT Service desk or Emails related to a certain pay-period will be 16th EOD of the next pay-period. E.g., for pay-period 16th Aug-15th Sept queries raised until 16th Sept will be addressed and close looped for payroll.


Kronos - Home Page

5

1. Inbox – To view the requests raised/approved 2. My Timecard – To view your attendance/Login hours 3. My Reports – To view swipe , schedule and leave accrual details 4. My Actions – To raise leave/attendance request 5. Leave card details – To view your leave balance

1

2

3

4


1. Inbox – Tasks/ Messages

Messages Tab will show the details of requests raised and approved

Xyz

Abc

Abc

Abc

Abc

Abc

Xyz

Abc,

Abc,

Abc

Abc

Abc

Abc

Xyz

Abc

Abc

Abc

Abc

• Supervisors/ Managers can login to employee login and approve the pending requests in the tasks tab • Any tasks in the employee login is the incomplete action (under my actions) (To remove the pending task open the message & click cancel)


2. My Time Card - To check In and Out Time

Abc, 123

Early IN

Late IN

Late Out

Missed Out Punch

Missed In Punch

• Red Color Blocks and boxes indicates Exceptions. • Only Missed punches and Unexcused absence in this scenario requires action on Kronos • No action required from the employee for Early in/out and late in/out but he/she has to get the schedule updated as per the login hours

Unexcused Absence

Early Out


3a. My Reports → Screen shot of Schedule for an employee

Abc, 123

Step 1 Step 2

Step 3


3b. My Reports → Screen shot of Time Detail (actual login) for an employee

Abc, 123

• Follow same 3 steps from previous slide


Abc, 123

3c. My Reports → Screen shot of Leave Balance for an employee

Step 2 Step 1

Step 3


4a-b. My Actions →Attendance request/ Cancellation

For Attendance Cancellation 123

Abc

456

Xyz


4c-d. My Actions → Leave request/ Cancellation

For Leave Cancellation

123

Abc

456

Xyz


4e. My Actions → Shift Exchange Request Part 1

• Employee requesting for a Swap will initiate this request.

• Employee will search for employee ID or Name of the person with whom swap is agreed and update on Search form

2

1


4e. My Actions → Shift Exchange Request Employee → Submission Form Part 2

• Once the request is submitted both supervisors has to approve the request for Shift swap

• WO cannot be swapped

3

Click on Submit


4f. My Actions → Missed Punch request

1

Note:

• Click on Single Missed Punch Date: Date will be auto populated if there is a missed punch for the day • Multiple missed punch doesn’t apply for FSL employees.


4f. My Actions → Missed Punch request

2

Note:

• Morning shift employees First in/ Last out punch should be as per the BMS Data (data received from BMS team by the supervisor).

• Evening shift employees missed IN/OUT punch should be updated as per employee’s schedule Start/ End Time

• For both the scenarios schedule should be updated as per the login hours


5. Leave Card Details

Abc 123

Select this

Click here


Work & Absence Summary - Summary of Paycodes on Kronos

• Work & Absence Summary

should not be referred for pay roll purposes

• Green – Presence captured for the day

• Blue Border – Indicates Unscheduled or Early in, Early Out, Late In & Late out

• Sky blue – indicates Weekly Off and Holiday

• Red – Indicates Missed Punch and Absence

Abc, 123

© Firstsource 2015 | Confidential | 3-Feb-14 | 21

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Kronos Employee Manual - Firstsource - Employee Manual-1.pdf · Proprietary Notice: This document contains proprietary and confidential statement information of Firstsource. No part