Know Your Network

managed connectivitytransforming your Physical Layer into a Strategic asset

managed connectivity

WhY MaNaged CoNNeCtivitY?

increasing volumes of data and demands for more efficient use of financial and it resources means today’s

networking professionals are being asked to deliver services that are not only ‘always on’ but that respond with

agility to rapidly changing business needs.

these increasingly complex networks demand;

• Efficientmanagementofavirtualizedinfrastructurethroughinvestmentinvirtualizationmanagementsoftware.

• ExcellentITprocesscontrolthroughimplementationofbestpracticeframeworkssuchasITIL.

• Ahighly integratedapproach to all aspectof networkmanagement –getting themostout of your

data center infrastructure management (dCiM) and network management (NMS) software.

investment in virtualisation from the data center to the

desktop and enhancement of in-house capability with

cloud based services can increase flexibility and efficiency,

but at the same time establishes a more fluid and less

tangible operational environment. this environment

requires excellent process control and clear visibility of

network assets and their workload to give it professionals

the control that is essential to run an efficient enterprise

network or data center.

While most elements of the network can be managed in

this way, there has been one element of the network that

has lagged behind in terms of process automation and

network visibility – the physical layer. often consisting of

many thousands of individual, cables, connectors and

connections, this physical layer can remain a ‘blind spot’

that, with better visibility, could reveal vital information

key to:

1. Higher availability through increased automation,

improved diagnostics and reduced downtime.

2. Reduced oPeX through more efficient change

management, asset provisioning and utilization.

3. improved itiL process efficiency through 100%

accurate real time physical location information that

can prove invaluable to security and compliance.

4. Full integration of the physical layer with the virtual world

within existing nmS and dcim software to enhance

visibility and control of the whole network.

te’s managed connectivity solution, with its infrastructure

configuration manager (icm) software and a choice of

two connectivity hardware technologies, delivers full

knowledge and visibility of the physical layer. icm can be

seamlessly integrated into your existing network

management software to give full control and visibility

of the complete network –

it’s time to truly: Know Your Network.

te’s managed connectivity solution

enables higher network availability,

while lowering network costs, by

integrating full visibility of the

physical layer into existing network

management applications – all

the way from the data center to

the desktop.

Most Network

Management solutions

are primarily designed to

manage Layers 2 to 7.

Deploying a managed

connectivity solution

brings real-time visibility

of Layer 1, the physical

layer, into existing DCIM

and NMS applications.

Allowing you to truly:

Know Your Network.

Layer 7 Application LayerLayer 7 Application Layer

Layer 6 Presentation LayerLayer 6 Presentation Layer

Layer 5 Session LayerLayer 5 Session Layer

Layer 4 Transport LayerLayer 4 Transport Layer

Layer 3 Network LayerLayer 3 Network Layer

Layer 2 Data Link LayerLayer 2 Data Link Layer

Layer 1 Physical Layer

ÎÎÎÎÎÎÎ

higher availability

Reduced oPeX

ITILprocessefficiency

integration of physical and logical networks

it’S time to tRULy

KNoWYoURNetWoRK

BRing yoUR netWoRK oF tHe SHadoWS

RedUCed oPeX •More efficient configuration and change management–upto50%reduction

•improve network asset utilisation by around10%

•Reduce downtime

Many of the features of a managed connectivity

solution that raise availability also play a key role in

reducing operating costs by improving the efficiency of

moves, adds and changes and ensuring downtime is

minimized.

in addition to these benefits, network utilisation can be

improved as the accurate connection database can

help identify unused active ports and re-provision them

to where additional capacity is needed, delaying the

need for further investment.

ReLiaBLe100% accurate, automated real time documentation

Reduced mttR*

Reduced human error

Faster provisioning

HigHeRnetWoRKavaiLaBiLity

ICM Port Optimizationthis picture shows the asset tree on the left, the asset detailstoprightwithaggregatedportutilizationfortherack and bottom right is a floor plan layout.

managed connectivity

*Mean time to Recovery

the physical layer can often be the cause of network

downtime, making rapid physical fault location and

diagnosis an essential part of a comprehensive

network uptime strategy. te’s managed connectivity

solutionautomaticallymaintainsadatabaseof100%

accurate connection information and can also provide

crucial information on the data carrying capacity of

the links between those connections.

if a network asset fails, an accurate database of

the physical connections can help locate the real

world, physical location of that asset in a virtualised

environment, speeding up the recovery work.

the availability of new services is also improved

through the remote, automated reporting of

connectivityutilization.Witharealtime,integrated

view of server capacity and connection capacity, the

need for an engineer visit to audit capacity prior to

provisioning is eliminated.

in all cases, the human element of record keeping is

kept to a minimum, not only improving MttR but also

enhancing security.

100%

Enterprise downtime cost per hour

Source: eagle Rock alliance (Contingency Planning Research) “Cost of downtime” online Survey

46%

28%

18%8%

>$1000k$251-1000k

$51-250k

<$50k

100% accURate,

aUtomated

ReaL time

docUmentation

oF yoUR netWoRK

Leading to

RedUced oPeX

72% of all business critical systems experience

9 hours of down-time each year! –TheStandishGroup

59% of network problems are directly related to the

physical infrastructure and its connections! –TheGartnerGroup

70% of all network failures are attributable to

network cabling –LANTechnology

“”

”

”

“

“

BysupportingexistingITServiceManagement(ITSM)toolsetswith100%accuraterealtimephysicallocationand

connection information, a managed connectivity solution can support it processes at all stages of the process cycle

andhelporganizationsmoveuptheITprocessmaturityscale.

managed connectivity

Supporting it Processes with automated infrastructure Configuration Management

eNhaNCe eveRY aSPeCt of KNoWN beSt PRaCtiCeS iN yourNETWorkLIfEcycLE

imPRovedit SeRvice management

Supports itiL & iSo / iec 2000 compliance

100% accurate, automated real time documentation

integration opportunities at every stage of the it process

OPTIMIZE

•automate or streamline move/add/change activities•Increasenetworkutilization•effectively plan network growth or reduction•Lowertotalcostofnetworkownership

OPERATE

•Reduce troubleshooting time and expense byupto68%

•increase network availability•ProvideenhancedSLA’stoend-clients•Provide unique service offerings

IMPLEMENT

•enhance network security and activity awareness•Substantially reduce or eliminate additional

audit resources•increase operational efficiencies.

DESIGN

•implement additional network cross-functionality•Maintainaccuratedataonnetworkutilizationinthe

physical layer•insure accurate “as-built” data•Provision with speed and accuracy

PLAN

•Proactive asset and capacity planning•Service pre-provisioning•More accurate expense forecasting

PREPARE

•Support new and existing network governance policies•Minimizeengineeringdesigntime•integrate as part of your existing NMS platform•Streamline disaster recovery•increase risk mitigation capabilities

StRategiC

TAcTIcAL

oPErATIoNAL

MANAGED CONNECTIvITY

SLA Management

Capacity Management

Security Management

Problem Management

Change Management

financial Management

incident Management

Cu

STO

ME

R

CMDB

WHy dePLoy managed connectivity?

VISIBILITyfroMTHEDESkToPToTHEDATAcENTEr ReLiaBLe

managed connectivity

offiCe NetWoRKS

the demands of a flexible workforce and an agile business require a flexible workspace that copes well with

increasedlevelsofpersonalmobilityandthechallengespresentedbytheconsumerizationofbusinessIT.Delivering

real-time physical layer data to your network management software, helps:

• Ensurehighlevelsofportutilizationtothedesktopandmaintaindataonphysicalassetlocation.

• Makethemostoffacilityspacebylinkinglocationandconnectivityusagedata

• Ensureefficientofficemovesandchanges

Thetrendfordeliveringthiskindofworkplaceflexibilityisamovetowardsavirtualizeddesktoporevenavirtualized

workspaceenvironment.Asthelevelofvirtualizationincreases,morechangemanagementishandledabovethe

physical layer. this in turn can ‘cloud’ the visibility of the real time location of physical assets. this can raise issues of

how best to track which user is connected to which device in which location and to deliver a seamless and secure

applicationenvironment.By integratingTE’smanagedconnectivitysolution intothisvirtualizedenvironment,

improved asset tracking, improved security and better monitoring of workload in specific locations becomes possible.

Ina lessvirtualizedscenario,utilizingrealtimedatamapping individualworkstationconnectivitybacktothe

communications room, users can move location and have their phone and PC re-connected with minimum downtime.

data CeNteRS

by delivering physical layer data to data center infrastructure (dCiM) management software, te’s managed

connectivity solution helps

• Speeduptheprovisioningofdatacenterequipment

• Improverackdensityandefficientuseofwhitespace

• collocationdatacenterownersprovideaddedlevelsofassurancetotheircustomersthroughautomated

physical asset and data location reporting.

data center space is expensive. New data center build and expansion is complicated and resource intensive. to make

the most efficient use of financial and skilled resources, it is essential that data center owners get the most from

existingrackspaceandexistingfloorspace.Withinarack,amanagedconnectivitysystemcanhelpidentifyunutilized

switch and server ports improving compute density per rack. it can also help identify the physical location of unused

rackspace,alongwiththeavailabilityofsuitableconnectioncapacitytoservicethatspace.Byhelpingmaximizethe

density within each rack, a managed connectivity system can free up expensive floorspace for further expansion,

delaying the need for additional facility investment.

for collocation data center owners and providers of cloud based data center services, one of the biggest concerns

your customers have is the security and location of their critical data. by integrating te’s managed connectivity into

your data center physical structure, you now have ‘real time’ physical data on the connections between servers that

can be mapped to their physical location. this information can be used to assure customers of the physical location

of their data, aid compliance with international data storage regulations and provide security alerts should any

unauthorizedphysicalconnectionsoccur.

managed connectivity

WHATIfyoucouLDVIEWyourENTIrENETWork

IN REAL TIME thRoUgh YoUR eXiStiNg

NETWorkMANAGEMENTAPPLIcATIoN,

eNSURiNg SEAMLESS INTEGRATION

this approach opens up the possibility of applications being developed that, for example, can help improve:

• thespeedofcommissioningofequipmentbylinkingreal-timeknowledgeofphysicalconnectionstoactive

equipment port information

• spaceutililizationbylinkingphysicalconnectiondatatositelocationinformation

• rackutilisationbylinkingenergyloading,connectivitycapacityandlocationdata

• securitybylinkingfacilitysecuritysysteminformationwithITconnectiondata

these are just examples of the value add applications that can be developed by linking the physical connection data

to these other management applications. all made possible by the versatility and open interface of te’s infrastructure

Configuration Manager.

SEAMLESSINTEGrATIoNWITHNETWorkMANAGEMENTAND data CeNteR iNfRaStRUCtURe MaNageMeNt

•integrates with dCiM and NMS through open application interface and software development kit.

•adds physical connection and location information to the logical information.

•Improvesutilizationofexistingmanagementsoftwareinvestmentandnetworkingassets.

te’s managed connectivity solution integrates with third party applications such as dCiM and network

management software to help get the most out of your existing investments in it and facilities.

the philosophy behind the iCM software architecture makes it as easy as possible to transfer this real-time

information from the physical layer to other management applications, creating additional value from

existing investments.

SeamLeSS integRation

adaPtiveHaRdWaReandSoFtWaRe

the infrastructure Configuration Manager sits at the heart

of the managed connectivity system, linking connectivity

information generated by the supporting hardware

technologies to third party network management

applications. the user experience is via a ‘drag & drop’

graphical user interface and the real-time connectivity

data is stored in the iCM database. the iCM also contains

the management agents necessary to collect the data

from the choice of hardware technologies and to

communicate control instructions to the hardware.

iCM can be used as a self contained stand alone physical

layer management application if desired. in this

configuration, iCM will deliver documentation of your

network connections and a complete application for

managingWorkorders, Network Topology, Level 2

discovery, reporting and alarms. however, to get the

most from your managed connectivity solution and your

existing NMS and dCiM investments, iCM contains on

open application Programming interface (aPi).

along with the associated software development kit, this

open aPi can deliver two-way, seamless integration with

your network management software and opens up a

whole range of value add applications that can only be

delivered by linking physical layer data into your network

management environment.

managed connectivity

Quareo CPID Chip based connectors

andSoFtWaRe

inFRaStRUctURe conFigURation manageR SoFtWaRe (icm)

Real time, fully automated documentation system

Full support for 3rd party software via aPi

auto-discovers iP devices

Fully configurable user interface

Programmable alerts

automated work order processing

HaRdWaRe tecHnoLogieS

Graphical user Interface

INfRASTRuCTuRE CONfIGuRATION MANAGER

P H Y S I C A L L AY E RAMPTRAC 9th Wire

Technology

Level 2 Devices

Quareo CPID

Technology

D A T A B A S E

LEvEL 2 DISCOvERY AGENT AMPTRAC AGENT QuAREO AGENT

2

2

2

2

2

Third Party Applications

API

DCIMNMS

facility Apps

222AMPTRACPatch Panels

AMPTRAC Analyser

aMPtRaC

TE’sAMPTrAcproduct technologyutilizes a ‘9th

wire’ to communicate connection data from the

patchingfieldviatheAMPTrAcanalyzertotheIcM

database. a large range of f iber and copper

connectivity hardware is available and includes

‘aMPtRaC ready’ options to enable an easy upgrade

path to full aMPtRaC functionality as the demands

on a network increase.

QUaReo

TheQuareoproduct technologyutilizesconnection

Point id (CPid) chipsets that are embedded into each

Quareo plug.

When inserted into a Quareo connector, the data from

the chip, along with port / panel data, is passed to the

controller, and is then sent to the iCM database.

the amount of real time connection data supplied by

Quareo technology is unique in the industry. this opens

up an unrivalled potential for value add, network

managementapplicationsthatcanbedevelopedutilizing

this data. each connection component has a unique id

and end-identifier, stored at time of manufacture, along

with additional information, including performance

compliance, length, colour, polarity and sheath type.

MaNaged CoNNeCtivitY iN aCtioN

te CoNNeCtivitY foR YoUR eNteRPRiSe NetWoRK

ReLiaBLe

turkcell Witha60%shareofthemobilecommunicationsmarketinTurkey,Turkcellare

now europe’s second largest gSM operator in terms of their subscriber base.

JustonedatacenterroomintheirIstanbulHQcontains100cabinets.When

additional capacity was required, easily locating free or unused ports was

not always possible, so turkcell chose a te managed connectivity system as

the answer to their need for a completely reliable, speedy way of identifying

and changing connectivity .

energimidt a/S

energiMidt a/S are one of the new breed of companies in denmark, providing

an increasing range of services to their customers, in addition to being an

energy provider. energiMidt chose te’s managed connectivity solution for

their new data center to deliver rapid planning of capacity, moves, adds

and changes.

London Financial center onemajorfinanceorganizationinLondonchoseaTEmanagedconnectivity

solutiontomanagetheircomplexnetworkofapproximately25,000ports.

the clear benefit gained from the introduction of the solution based upon

aMPtRaC technology has been the elimination of time-consuming manual

processes for change, asset and incident management. there is now a

simple automated system to locate it assets and understand their

associated interdependencies and connectivity. these changes have

enableda40%improvementinchangemanagementproductivity.

Belfast city Hospital Mostnetworkissueshaveanimpactontheefficiencyofanorganization,but

occasion ally they can directly affect human lives. this was a key consideration

in the planning of belfast City hospital’s oncology building. any downtime is

usually inconvenient and expensive but in this case the effect on patient

care could be catastrophic.

given these uncompromising requirements, a te managed connectivity

solution was specified for expansion into a new 6 story building.

te enterprise Networks connects people and technology across office networks and data centers all over the world.

Supportingdatatransmissionatspeedsofupto100Gbps,manyoftheworld’smostcomplexnetworksrun

applications over te products selected from our aMP NetCoNNeCt and KRoNe portfolios.

our innovative copper and fiber connectivity is complemented by software enhanced, managed connectivity

to efficiently deliver the data your business needs over highly reliable network infrastructures.

from the data center to the desktop, by developing smarter, faster, better technologies to connect products

topossibilities–wehelpkeepyournetworkworkingeffectivelyandefficiently24hoursaday,7daysaweek.

managed connectivity

© 2012 tyco electronics corporation, a te connectivity Ltd. company. all Rights Reserved.

311524 1/12 original

te connectivity, te connectivity (logo), tyco electronics, te (logo), amP netconnect, amP netconnect (logo) are trademarks. other logos, product and/or company names might be trademarks of their respective owners While te connectivity has made every reasonable effort to ensure the accuracy of the information in this document, te connectivity does not guarantee that it is error-free, nor does te connectivity make any other representation, warranty or guarantee that the information is accurate, correct, reliable or current. te connectivity reserves the right to make any adjustments to the information contained herein at any time without notice. te connectivity expressly disclaims all implied warranties regarding the information contained herein, including, but not limited to, any implied warranties of merchantability or fitness for a particular purpose. the dimensions in this document are for reference purposes only and are subject to change without notice. Specifications are subject to change without notice. consult te connectivity for the latest dimensions and design specifications.

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