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CUSTOMER NAME:
What do you like about your current kitchen?
What would you like to see change in your new kitchen?
What are the primary uses for your kitchen?
Are there any special design considerations? Do you need more space, organization, etc.?
Review The Home Depot kitchen design process with the homeowner:• In-Home Site Analysis• Kitchen Design & Layout• Site Verification & Install Quote• Closing• Order Process• Cabinet/Product Inspection• Installation• Completion• Survey/Tune Up
SITE ANALYSIS PO#: STORE #:
DESIGNER: DESIGNER EMAIL:
DELIVERY ADDRESS:
EMAIL:
HOME PHONE: CELL PHONE:
(During STEP 2, fax this form to the Installer)
2 3 4 5 6 71 Date:8To be completed during STEP
Project Information
Questions for the Customer
Design Process
AKITCHEN PRE-QUALIFICATION
Approximate age of structure: _______________________________ Type of construction: ☐ New ☐ Existing
Customer’s total investment: ________________________________ Location of project: ☐ Main Kitchen ☐ Other __________________
Specialty: ☐ Condo ☐ Townhouse ☐ Loft ☐ Other ___________________________
What areas of your kitchen or project are you looking to update?
☐ Main Kitchen ☐ Backsplash ☐ Lighting, Outlets & Electrical Additional Items
☐ Crown Molding ☐ Range/Appliances ☐ Walls (structure) ☐ ____________________________
☐ Specialty Storage ☐ Sink, Faucets & Plumbing ☐ Walls (coverings) ☐ ____________________________
☐ Countertops ☐ Flooring ☐ ____________________________
HINT: Suggest upgrades to glass doors, molding, door style/color, glazing, finishes, island, etc.
This form is part of Kit CP5798. Not orderable separately.
CUSTOMER NAME:
These figures are estimates and not firm bids. Pricing for any kitchen cannot be finalized until the following steps are complete:
SITE ANALYSIS PO#: STORE #:
CUSTOMER’S TOTAL INVESTMENT: $
DESIGNER:
2 3 4 5 6 71 Date:8To be completed during STEP
Pricing
Manufacturer:
Material:
Stain/Color:
Color:
Cabinet Construction:
Edge:
Door Style:
Group:
Approximate linear feet in kitchen = x =$ $
Approximate square feet in kitchen = x =$ $
*Designers — See calculations for quotes on the Kitchen Planning Folder
Cabinets — Material Only*
Countertop & Others — Material & Installation
Expert Installation
GRAND TOTAL
(Labor NoT INCLUDED)
White = Store Copy Canary = Customer Copy (During STEP 4, fax this form to the Installer)
BKITCHEN ESTIMATE WORKSHEET
Total: $
Total: $
Total: $
$The purchase of an In-Home Site Analysis includes: 1. ThE SITE aNaLySIS appoINTmENT: to measure
and review your space to provide required information for your design
2. ThE SITE VErIfICaTIoN VISIT: to make sure your customer design will functionally work in your space. They will also provide a competitive install quote.
A typical kitchen remodel (products and installation)
is an investment of
5–15% of your home’s
current market value.
A typical kitchen remodel budget follows the 1/3 rule: •1/3forcabinets •1/3forcountertops,sinks,
faucets & appliances •1/3fortheinstallation
of the project
1/3
1/31/32 In-Home Site Analysis
3 Design Consultation
4 Site Verification & Install Quote
NoTE: These figures are guidelines, not rules, and depend largely on job site conditions
Different people have different ideas of what makes the ideal kitchen for their lifestyle. Keep in mind the product and labor needs for your ideal kitchen that may need to be included in your investment:
☐ Cabinets $___________________ ☐ Backsplash $___________________ ☐ Specialty Hardware $___________________
☐ Countertops $___________________ ☐ Fixtures $___________________ ☐ Specialty Storage $___________________
☐ Installation/Labor $___________________ ☐ Flooring $___________________ ☐ Accessories $___________________
☐ Appliances $___________________ ☐ Lighting $___________________
Have peace of mind knowing that all of our professional installers are background checked, licensed and insured and all of their work is guaranteed by The Home Depot. The amount and type of labor needed for your project will depend on the final design and layout of your kitchen. During the Site Verification, our installer will provide a competitive install quote for your consideration.
baSIC INSTaLL SErVICES:•Demolition•HaulAway•CabinetInstallation
•Molding•ApplianceInstallation
aDDITIoNaL INSTaLL SErVICES:•Plumbing•Electrical•Flooring
•Drywall•Painting
DoN’T forGET: Special financing is available on purchases of $299 or more.
See your designer or visit www.homedepot.com for details.
Monthly payment as low as $ _________
This form is part of Kit CP5798. Not orderable separately.
Thank you for choosing The Home Depot for your kitchen project. Purchasing a new kitchen is an exciting change to your home that will provide you with years of enjoyment and added home value. This information is to outline the steps of the process so that you know what to expect and when. We want you to rest assured that The Home Depot stands behind the service you receive and will do whatever it takes to provide you with a high quality experience.
1. Keep all contact and product information pertaining to your project.
2. The purchase of a professional In-Home Site Analysis for your kitchen, performed by an Authorized Representative of The Home Depot, allows us to make sure that the products you select will fit when installed.
3. Variations in wood, stain and glazing contribute to the beauty and distinction of wood products. Door samples or displays may not represent the exact color. (Refer to FORM F: WOOD CHARACTERISTICS RELEASE for more information.)
4. Special Order cabinets are made to order based on your design specifications and usually take several weeks for delivery.
5. Do not begin any demolition or remodel work in your kitchen prior to the delivery and inspection of your cabinets. Missing or damaged parts will delay the installation.
EXPEDITER:
MEASURE PO#:
STORE PHONE:
DESIGNER:
2 3 4 5 6 71 Date:8To be completed during STEP
General Information
When an In-Home Site Analysis is PurchasedIn-HOME SITE AnALySIS
What is requested of you? •Purchase an In-Home Site Analysis, which will be applied toward the cost of your kitchen installation purchase.
What can you expect? •A professional Authorized Representative of The Home Depot will contact you to schedule an appointment to perform the
Site Analysis, which will allow your designer to provide an accurate design and layout for your space.
�� �•��The�representative�completing�the�Site�Analysis�for�your�kitchen�may�ask�to�photograph�parts�of�your�home�to�assist�the�designer�in�creating your custom kitchen design.
DESIgn CREATIOn AnD AppROvALWhat is requested of you? • Remember to consider your needs and how they will fit into determining your budget: installation/labor, cabinets, countertops,
appliances, flooring, paint, faucet, fixtures, cabinet hardware, lighting, etc.
What can you expect? •Your designer will contact you to schedule an appointment to design a custom kitchen that meets your individual needs.
SITE vERIFICATIOnWhat is requested of you? • Attend the Site Verification appointment in order to ask and answer questions about your design and installation at your job site.
What can you expect? •Once you have approved the design, an Authorized Representative of The Home Depot will verify that the design created will work
functionally in your home and provide an installation quote.
C1WHAT TO EXPECT: KITCHEN INSTALLATION
CLOSIng AppOInTMEnT pRODuCT ORDERWhat is requested of you? •Consider your selections carefully before you place your order.
What can you expect? •The final design and pricing will be reviewed with your approval.
� �•��Due�to�the�fact�that�Special�Order�products�are�custom�built�for�your�design,�you�can�expect�your�order�to�take�4-6�weeks�to�deliver.
� �•��Check�your�order�status�online�at�www.homedepot.com/orderstatus�and�enter�your�order�number�and�phone�number�for�real-time�status of your Special Order product arrival or a reminder of your installation start date.
nOTE: Changes cannot be made to the order once it is placed due to the customized fit for your kitchen. Any changes you request after you place your order can become very costly and can cause scheduling delays.
This form is part of Kit CP5798. Not orderable separately.
When a Kitchen Installation is Purchased
Return Policy & Change Orders
Cabinet/produCt CheCk-in
returnS/reFundS
What is requested of you? �•��Locate�an�area�to�store�your�cabinets�and�products�that�are�delivered�prior�to�your�installation.�This�area�should�be�secured,�
sheltered�from�weather�and�large�enough�to�house�the�products�for�your�installation.
� •��Once�your�cabinets�have�been�received,�contact�your�The�Home�Depot�Authorized�Representative�to�schedule�the�Cabinet/Product�Check-In�appointment.
�� �•��Do�not�begin�any�demolition�or�remodel�work�in�your�kitchen�prior�to�the�delivery�and�inspection�of�your�cabinets.�Missing�or� damaged�parts�will�delay�the�installation.
What can you expect? �•��The�Home�Depot�authorized�representative�will�verify�the�accuracy�and�condition�of�your�order�before�demolition�begins.
Kitchen�orders�are�considered�custom�orders�and�are�not�refundable�or�returnable.�All�product�calculations�must�include�a�waste�factor�to�allow�for�cuts�in�installation.
inStaLLation
ChanGe orderS
What is requested of you? �•��Remove�the�content�of�your�existing�cabinets�and�drawers,�clear�countertops�and�turn�off�the�furnace�fan�prior�to�the�installer�
arriving.�Remove�all�antiques,�breakables�(lamps,�vases,�mirrors,�wall�hangings,�etc.)�and�other�valuables�from�the�area.
� �•��While�your�kitchen�is�out�of�commission,�you�will�need�to�temporarily�establish�new�meal�routines.�Consider�relocating� the�microwave,�refrigerator�and�small�portable�appliances�(toasters,�can�openers,�etc.)�to�another�room�or�make�other� eating�arrangements.
� �•�For�safety’s�sake,�please�keep�children�and�pets�out�of�the�work�area.
What can you expect? �•�The�Home�Depot�Authorized�Representative�will�work�with�you�to�schedule�the�installation�dates.��
� •�Permits�may�be�necessary�to�obtain�and�will�be�the�responsibility�of�The�Home�Depot�Authorized�Representative.
� �•��The�Home�Depot�Authorized�Representative�will�install�your�new�cabinets,�appliances,�flooring,�lighting,�etc.�as�outlined� in�your�project.
� �•��If�a�pre-existing�or�hidden�condition�is�encountered�during�the�installation�which�will�hinder�the�integrity�of�your�job,� The�Home�Depot�Authorized�Representative�will�inform�you�and�the�store�of�the�situation�and�determine�whether�the�issue� needs�to�be�fixed�before�the�installation�continues.
� �•��You�will�be�provided�with�options�based�on�the�issue�encountered.�If�additional�charges�apply,�you�can�make�an�informed�decision�before�work�proceeds.
� �•��If�you�are�purchasing�new�countertops�as�well,�expect�to�be�without�a�kitchen�sink�for�a�few�weeks.�This�occurs�due�to�the�timing�between�your�cabinet�installation�and�the�countertop�templating,�fabrication�and�installation.�A�temporary�sink�hook-up�is�available�for�an�additional�cost.
� �•���Though�every�effort�will�be�made�to�contain�dust�to�the�work�area,�it�will�inevitably�spread�to�other�areas�of�your�home.�We�apologize�for�the�inconvenience�but�assure�you�it�will�be�worth�it�once�your�kitchen�is�complete!
� •�Once�the�installation�is�complete,�The�Home�Depot�Authorized�Representative�will�do�a�final�walk-through�and�inspection�with�you.
The�Home�Depot,�at�your�request,�may�arrange�for�a�professional�to�perform�additional�work.�This�work�will�be�written�up�on�a�Change�Order�form�and�may�require�additional�charges.�Any�changes�to�the�installation�such�as�a�substitution�of�materials�or�expansion�of�the�scope�of�work,�will�require�you�and�The�Home�Depot�Authorized�Representative�to�sign�a�Change�Order�that�will�become�part�of�the�Special�Services�Customer�Agreement.�If�there�is�a�balance�due,�payments�must�be�made�prior�to�the�work�being�done.�For�your�convenience,�payment�can�be�made�by�credit�card�over�the�phone�so�as�not�to�impede�the�timeline�and�work�flow.�For�complete�details�regarding�charges�and�Change�Orders,�please�refer�to�your�Special�Services�Customer�Agreement.
If�any�issues�or�concerns�arise�during�or�after�your�installation,�please�contact�The�Home�Depot�store.�If�issues�are�not�resolved�to�your�satisfaction,�please�contact�the�Customer�Care�Department�at�1-800-553-3199.
Celebrate�and�enjoy!
C2WHAT�TO�EXPECT:�KITCHEN�INSTALLATION
This form is part of Kit CP5798. Not orderable separately.
I (Customer) understand that The Home Depot orders product based on the measurements that I (we) personally completed. I agree that The Home Depot will not be responsible in any way for the size or fit of my cabinets. I acknowledge that Home Depot U.S.A., Inc., its employees, agents, suppliers, successors, and its parent company The Home Depot, Inc., and all affiliates and subsidiaries (collectively referred to as “The Home Depot”), are not liable for any errors, miscalculations or other issues related to or arising from measurements.
This Release contains the entire agreement between the parties. Any representations between the parties that are not expressly written in this Release are of no force or effect.
I acknowledge that no promise or inducement has been offered or made to me except as written in this Release. I have read this Release and understand all of its terms. I am executing the Release voluntarily and with full knowledge of its significance.
Design based on customer’s measurements. The Home Depot did not measure or verify job site. The customer takes 100% responsibility.
CUSTOMER NAME:
DESIGNER NAME:
White = Store Copy Canary = Customer Copy (During STEP 4, fax this form to the Installer)
2 3 4 5 6 71 Date:8To be completed during STEP
X
Store #:
XCustomer Signature Date Associate Signature Date
DKITCHEN RELEASE
This form is part of Kit CP5798. Not orderable separately.
The Home Depot Authorized Representative takes appliance dimensions during the In-Home Site Analysis. Customers will need to provide appliance dimensions if they do not purchase an In-Home Site Analysis or if they are purchasing new appliances from a different vendor.
Check the situation that applies:
______ Customer purchased a The Home Depot Site Analysis and new appliances from another vendor
______ Customer did not purchase a The Home Depot Site Analysis and is providing dimensions for appliances
I understand that providing appliance measurements to The Home Depot indemnifies The Home Depot in the event that those measurements are inaccurate and from any purchases made based on the reliability of that data.
CUSTOMER NAME:
DESIGNER NAME:
White = Store Copy Canary = Customer Copy (During STEP 4, fax this form to the Installer)
2 3 4 5 6 71 Date:8To be completed during STEP
X
Store #:
XCustomer Signature Date Associate Signature Date
EAPPLIANCE SPECIFICATIONS RELEASE
Appliance Height Width Depth Manufacturer Model Number
Refrigerator (L or R hinge)
Freezer
Range
Single Wall Oven
Double Wall Oven
Cooktop
Warming Drawer
Dishwasher
Compactor
Exhaust Hood
Microwave (countertop)
Microwave (range hood)
Microwave (built-in)
Washer
Dryer
NOTES:
This form is part of Kit CP5798. Not orderable separately.
FWOOD CHARACTERISTICS RELEASE
Wood Species Characteristics
Glazing
Signature ReleaseI have read this form and understand the different characteristics of these wood types. The Home Depot Associate explained these characteristics to me in further detail and was available to answer my questions.
X XCustomer Signature Date Associate Signature Date
White = Customer Copy Canary = Store (During STEP 4, fax this form to the Installer)
2 3 4 5 6 71 Date:8To be completed during STEP
Maple is a strong wood primarily off-white in its raw state. However, maple sometimes contains light hues of yellow-brown and pink as well as light tan or reddish-tinged streaks that darken with stain. Typically straight-grained, maple can be wavy or even curly. Hard maple offers more uniformity than other wood types, making it ideal for living spaces that feature a clean, streamlined appearance.
Glazing is a hand-detailed finishing process that produces a unique finish on every door. An initial flood coat glaze softens the original color. A highlight glaze increases visual depth and detail around corners and recesses. The veneer center panel will absorb more glaze than the solid wood components of the door frame, resulting in a slightly darker finish. Opaque finishes may develop hairline cracks around joints due to natural expansion and contraction of hardwood, but these cracks are not considered defects in cabinetry or finish.
Birch is a medium density hardwood with a distinct, moderate grain pattern that ranges from straight to wavy or curly. The predominant sapwood color is white to creamy yellow, while the hardwood varies in color from medium or dark brown to reddish brown, which may result in color variation within the same color.
Cherry is a rich, multi-colored hardwood, often used in fine furniture. In its raw state cherry has pinkish-brown hues with occasional shades of white, pink, green or gray. Small gum-pockets, streaks, pin-knots and figures are common wood characteristics. Natural or light stains accent the color variations in cherry, while very dark stains soften its complexity. All cherry wood naturally darkens or “mellows” with age.
Oak has a prominent, open grain ranging in color from white to yellow to reddish-brown. Occasionally streaked with green, yellow or black mineral deposits, red oak has a strong grain that often varies from closely knit to distinctive sweeping arch patterns. The grain patterns of quartersawn red oak are more subtle, resulting in a cleaner look than traditional oak.
A strong, open-grained wood that is known for its glowing grain pattern and dramatic variation in color. Hickory often contains random pecks, burls or mineral streaks. A single hickory door may vary from light to deep brown when finished in light or natural stains. Darker stains will mildly tone these color variations.
Alder has a straight, fine-textured grain similar to Maple and Cherry and varies in color from pale red to reddish brown. It is moderately lightweight and softer than other species, so it can dent easily. Alder may exhibit color variations and tight pin knots, depending on finish. Rustic Alder can feature a variety of pin holes, open and closed knots, small cracks, bird pecks and mineral streaks.
MAPLE
BIRCH
CHERRY
OAK
HICKORY
ALDER & RUSTIC ALDER
Stain is applied, then hand-rubbed into the wood
Glaze finish is applied to entire door, then
hand-wiped to create hang-ups in corners and recessed areas
Glaze highlight color is hand-applied to
detail recessed areas
Several coats of paint are applied for maximum coverage
GLAZE PAINTED GLAZE
This form is part of Kit CP5798. Not orderable separately.
☐ Cabinet Height: ☐ Blocking (Y/N):
☐ Molding Dimensions: ☐ Molding Positioning:
Attach 20/20 drawings if available.
CUSTOMER NAME:
DESIGNER:
MEASURE PO#: INSTALL PO#:
STORE #:
(During STEP 4, fax this form to the Installer)
2 3 4 5 6 71 Date:8To be completed during STEP
Molding Nomenclature:
1
2
3
4
5
6
7
8
GKITCHEN MOLDING/CUSTOM DRAWINGS
This form is part of Kit CP5798. Not orderable separately.
Date Sent # of Pages Item
Complete during STEP 4: SITE VERIFICATION & INSTALL QUOTE
20/20 Design Drawings
Itemized 20/20 Product List
Install Notes/Details
Molding Detail Forms
Complete during STEP 6: CLOSING APPOINTMENT
20/20 Design Drawings with customer signature
Itemized 20/20 Product List
Install Point Worksheet with customer signature
Install Notes/Details
Molding Details Forms
CUSTOMER NAME:
TO INSTALLATION COMPANY:
THE HOME DEPOT SALES ASSOCIATE:
INSTALLER FAX:
STORE NAME: STORE #:
STORE PHONE: STORE FAX:
CUSTOMER PO#: CUSTOMER ORDER #:
(During STEP 4 and STEP 6, fax this form to the Installer)
2 3 4 5 6 71 Date:8To be completed during STEPS
COMMENTS:
HSITE VERIFICATION/INSTALLER JOB PACKET FAX COVER SHEET
NOTE: Keep this form after STEP 4: SITE VERIFICATION & INSTALL QUOTE and reuse during STEP 6: CLOSING APPOINTMENT
Total # of Pages Sent (Including Cover):
Total # of Pages Sent (Including Cover):
This form is part of Kit CP5798. Not orderable separately.
CUSTOMER NAME:
DESIGNER:
SITE ANALYSIS PO#: STORE #:
(During STEP 6, fax this form to the Installer)
2 3 4 5 6 71 Date:8To be completed during STEP
IKITCHEN PROJECT CLOSING CHECKLIST
☐ Customer signature on final design
☐ Customer signature on final labor bid
☐ Review process for Countertop template, fabrication, installation
☐ Review tentative Project Schedule (based on product delivery dates)
☐ Material storage location during installation
☐ Discuss Customer Survey and Warranty
Site Details
Product Delivery Information
Pets (type/location):
Installers should access work area from:
Parking location or instructions for installer vehicle(s):
Restrooms available for installers: ☐ Yes ☐ No Restroom location:
Telephone available for installers: ☐ Yes ☐ No Telephone location:
Will other contractors be at the job site at the same time?☐ Yes ☐ No
Company name, contact person & type of work completion:
Alarm: ☐ Yes ☐ No (It is the customer’s responsibility to deactivate the alarm on days work will be performed)
Debris location (pile or receptacle):
Cutting location (e.g., wet saw, miter box, etc.):
Water shut-off location: Electrical panel location: Gas shut-off location:
Item Model #How Will Product Arrive at Job Site?
The Home Depot Ship
Customer Responsibility
Installer N/A
Kitchen Cabinets ☐ ☐ ☐ ☐
Countertop ☐ ☐ ☐ ☐
Sink ☐ ☐ ☐ ☐
Faucet ☐ ☐ ☐ ☐
☐ ☐ ☐ ☐
☐ ☐ ☐ ☐
Appliance ☐ ☐ ☐ ☐
☐ ☐ ☐ ☐
☐ ☐ ☐ ☐
X XCustomer Signature Date Designer Signature Date
This form is part of Kit CP5798. Not orderable separately.