Kingston Literacy Skills · 2016-03-08 · ANNUAL R 2011 – 2012 EPORT 5 What We Do KL&S provides adults and families in Kingston and surrounding communities with professional, learner-centred

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Kingston Literacy & Skills Build Your Skills, Shape Your Future

ANNUAL REPORT 2011 2012

job skills

3 ANNUAL REPORT 2011 – 2012

The Cause ........................................................................................................................................... p. 4

Literacy Facts ............................................................................................................................... p. 4

Why We Are Needed ................................................................................................................... p. 4

What We Do ................................................................................................................................. p. 5

A Learner’s Experience ....................................................................................................................... p. 7

Mission Statement /Core Values ........................................................................................................ p. 9

Year in Review: Message from the President and the Executive Director ......................................... p. 10

Highlights from the Year ..................................................................................................................... p. 12

Programs and Services ................................................................................................................. p. 12

Outcomes ..................................................................................................................................... p. 16

Challenges and Risk Assessment ....................................................................................................... p. 18

Looking Ahead .................................................................................................................................... p. 19

Organizational Chart ........................................................................................................................... p. 20

Board of Directors .............................................................................................................................. p. 21 Board Committees .............................................................................................................................. p. 22

Volunteering at KL&S ......................................................................................................................... p. 26

Staff .................................................................................................................................................... p. 28

Thank You ........................................................................................................................................... p. 29

Partners ........................................................................................................................................ p. 29

Program Funders.......................................................................................................................... p. 30

Donors .......................................................................................................................................... p. 31

Financial Information ......................................................................................................................... p. 32 Sources and Distribution of Funding ............................................................................................ p. 32 Fundraising, .................................................................................................................................. p. 33 Condensed Financials ................................................................................................................... p. 34

Contact Information ........................................................................................................................... p. 37

Table of Contents

4 respect

*ALL 2003, Key Research Findings and HRSD Implications, presented by Satya Brink, Ph.D., Director, National Learning Policy Research, Learning Policy Directorate, Human Resources and Skills Development Canada, May 11, 2005. http://resources.ccl-cca.ca/item/6022

Literacy Facts Literacy is about more than how well a person reads or writes—all of us can read or write to some degree. Literacy is about how a person can develop those skills and use them to achieve goals in life: at home, at work, and in the community.

A person’s literacy level affects them directly.

It impacts on their chance for and type of employment, occupation and income level.

It impacts on their health and well-being.

Higher literacy skills can lead to better jobs, higher income, a better occupation, increased self-esteem and a better quality of life.

Why We Are Needed Low literacy is an outcome, not a choice.

Low literacy levels can lead to unemployment and poverty.

Low literacy can be passed from generation to generation.

According to findings in the 2003 International Adult Literacy and Skills Survey*:

3,400,000 people (ages 15-65) in Ontario had low literacy skills 4,162,000 people had low numeracy skills

Our services are offered free of charge.

No other organization in Kingston offers a free adult tutoring program.

We offer the only ESL Literacy program with childcare in Kingston.

We are the only community-based Family Literacy program in Kingston to focus on both the literacy level of the parent as well as the early literacy development of their preschool children at the same time.

The Cause

Our one-to-one program matches adult students with volunteer tutors, providing a comfortable, supportive environment.

http://webmail.smarthost.org/hwebmail/services/go.php?url=http%3A%2F%2Fresources.ccl-cca.ca%2Fitem%2F6022


What We Do KL&S provides adults and families in Kingston and surrounding communities with professional, learner-centred literacy upgrading in the following ways:

Programs 1. Adult Education (Literacy and Basic Skills LBS), operating in Kingston and Napanee

We offer a range of classes to help the learner move onto their next step, whether that is employment, further education, apprenticeship or increased independence. Instruction is available in small groups or one-to-one with a tutor.

Our classes include:

Upgrading in reading, writing, math, computers and science

Grade 12 Equivalency courses through a special partnership with St. Lawrence College

Career preparation classes created with employers to develop the Essential Skills required to work in certain industries

2. Language Instruction for Newcomers to Canada (LINC), operating in Kingston

Landed immigrants and convention refugees take part in beginner and intermediate programs (LINC levels 1-4) as well as ESL literacy classes. Instruction occurs in small groups and occasionally one-to-one with a tutor.

Learners focus on:

English language instruction with upgrading in reading, writing and computers

Learning about Canadian life and culture

Learning about social norms and business practices in Canada

Our Around the World childcare program has

an excellent reputation for its outstanding educational and care-giving components.

The Cause

LINC students enjoy helping each

other in class and in the community they make friends and build

relationships.

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What We Do (cont’d) 3. Family and Early Literacy (FEL), operating within

Kingston, Frontenac, Lennox & Addington, Central and North Hastings

We offer a wide variety of Family and Early Literacy programming and services which are provided to families, caregivers and childcare providers. Family Literacy focuses on the ways in which families use literacy (reading, writing, numeracy) and language in their daily lives. Some examples include writing a grocery list, reading a story to a child, counting steps, and writing a note to a teacher. Our Early Literacy Specialists (ELS) work with community groups and organizations to strengthen, support and promote literacy and language development for children from birth to age six and their families. Our Family and Early Literacy programming is designed to:

Teach parents how they can help foster their young children’s language development and early learning

Support parents as they upgrade their own Essential Skills.

Services Information Services KL&S continues to develop and contribute to information sharing and literacy awareness within the Kingston community by:

Increasing public awareness on literacy issues

Providing information and referral services within the adult education community

Facilitating the sharing of information with other Employment Ontario (EO) partners, as KL&S is a part of this network which encompasses employment service agencies and adult literacy programs funded by the Ministry of Training, Colleges and Universities

The Cause

growth


A Learner’s Experience

Changing Careers Iryna Uayt came to Canada from the Ukraine in 2001, arriving with two small children. Over the years, she developed the English she learned in school, achieving an excellent command of the language. Raising a family on her own, she received training as an esthetician, a job she has had for several years. Recently, Iryna decided she would like to pursue a different career, a career that is not as physically demanding and offers more security. So last year, Iryna began looking around Kingston for a place that would offer her the opportunity to learn at her own pace (she works and is raising a family), increase her writing skills and didn’t cost too much. Well, after finding many conversational programs and other services that charge a high fee, she decided to attend Kingston Literacy & Skills.

Since the fall of 2011, Iryna has been attending one-to-one tutoring sessions as well as taking a small group computer class. With help from her tutor, she has begun focusing on a career path that is health-related. As a result, she is now learning medical terminology. Iryna is thrilled with her progress and would love to go to college as her next goal.

“People here [KL&S] are very friendly, helpful and make you feel welcome … they take a personal interest [in what I do].”

Iryna Uayt

“I really loved that the teachers care about the student’s level of understanding in math and English, and are dedicated to helping them improve.”

LBS student


Kingston Literacy & Skills (KL&S) furthers the development and growth of adult and family language and literacy in Kingston and neighbouring communities.

WE BELIEVE… 1. All people should be respected and treated fairly, regardless of race,

gender, beliefs, age, religion, ability, sexual orientation and economic means.

2. Learning is a life-long process.

3. All adults should have access to opportunities for upgrading their literacy, numeracy and basic computer skills for full participation in society.

4. In working cooperatively with the community, we build a more literate society.

5. In providing opportunities for volunteers to realize their potential, to help others and to support their community.

6. Our programs and services must be responsive to community needs and provide opportunities for people to develop essential employment skills.

7. Every individual at Kingston Literacy & Skills has the opportunity to make positive contributions to the growth and development of the organization.

8. These core values are reflected in all that we say and do.

Mission Statement

Core Values

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Year in Review: MESSAGE FROM THE PRESIDENT The word that sums up the last twelve months for Kingston Literacy & Skills is “change”. Change touched every aspect of the agency: personnel, location and programs. Through it all our staff, volunteers and learners continued to show their dedication, strength and optimism. They showed that the greatest resource an organization can have is its people.

The Winds of Change at KL&S

April 2011 The Ministry of Training, Colleges and Universities (MTCU) announced the new Ontario Adult Literacy Curriculum Framework (OALCF) that affected our Literacy and Basic Skills (LBS) program. The Framework moved away from a skills-based approach to a task-based approach; implementation began in April 2012. To effect this change, LBS staff attended many hours of training during the year to prepare for the transition. The OALCF is the new cornerstone of Employment Ontario’s LBS Program.

May 2011 Our Family and Early Literacy (FEL) program moved their base of operations in order to meet new budget realities. FEL is now co-located with our LINC program.

October 2011 After 32 years with KL&S, Carynne Arnold decided to embark on a well-deserved retirement. We wish her the very best as she changes her focus from literacy, to travelling and family. Thank you, Carynne, for making KL&S what it is today!

November 2011 We welcomed our new Executive Director, Donna Perrin. With many years of experience as an executive director, manager and leader, Donna came well equipped to work with our Board of Directors and lead KL&S through its next stage of development.

December 2011 The Ontario Early Years Centre (OEYC) ended its ongoing agreements with third party providers, including KL&S, on Dec. 31, 2011. As a result, we had to scale back our family literacy programming. However we continued to collaborate with OEYC in order to offer workshops and programs that reached the largest number of families.

March 2012 Due to a further reduction in funding for our Language Instruction for Newcomers to Canada (LINC) program, we said good-bye to a fabulous instructor, Betty Butterworth. A beloved teacher and colleague, we were sorry to see her leave. Betty continued with KL&S in her ongoing capacity as a one-to-one volunteer tutor.

community

“Continuity gives us roots; change gives us branches, letting us stretch and grow and reach new heights.”

Pauline R. Kezer


AND THE EXECUTIVE DIRECTOR Throughout this period of change, KL&S remained focused on advancing our three strategic priorities: 1. Building collaborative partnerships:

The LBS program hosted a Brown Bag Lunch series where community agencies provided presentations about their services to Employment Ontario (EO) partners.

Family & Early Literacy (FEL) worked with the Queen’s Community Outreach Centre to study the impact on both children and parents when families learn together.

LINC provided space for Kingston Immigration Partnership (KIP) and Immigrant Services Kingston and Area (ISKA) to communicate with and provide services to our LINC learners.

2. Reaching out to those who would benefit most from our services:

Provided LBS programs at Salvation Army sites in North and West Kingston

Delivered over 1,000 Reading And Parents Program (RAPP) packs via various strategic locations within the city and surrounding area

Provided resources and information to a number of parent/child groups within Kingston, Frontenac, Lennox and Addington, Central and North Hastings

3. Increasing our use of technology in delivering programs:

Expanded our efforts to get students to participate in online learning programs offered by the Academic and Career Entrance (ACE) program, The Learning Hub and Sioux Hudson Literacy Council

Integrated digital technology learning resources into our curriculum through our Great Resources On the Web (GROW) project

Developed a blog (www.homechildcarenews.com) for home childcare providers We would like to thank our amazing staff, Board of Directors and other volunteers who, along with our students, have made this year a wonderful new beginning. The Board of Directors looks forward to the coming year with all its possibilities.

_______________________________ ______________________________ Board President Executive Director

http://www.homechildcarenews.com

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KL&S is proud to have achieved many of the goals outlined in the Future Directions section of our 2010-11 Annual Report, and we continue to advance our 2010-2013 Strategic Plan. Guiding us along that path is our Strategic Planning Statement: “We will build collaborative partnerships and reach out and deliver quality face-to-face or technology-assisted services to those who would benefit most.”

Adult Education (Literacy and Basic Skills LBS)

Increased demand for services at our Kingston North site

Integration of Great Resources On the Web (GROW) Modules: We integrated digital technology learning resources into our curriculum. These are web-based activities designed to introduce students to online tools such as the City of Kingston’s Trip Planner and Health Canada’s Make Your Own Canada Food Guide.

Successful completion of the project, Paving the Way to Lasting Employment: The resulting manual and 12 interactive training videos are designed to help employers and/or employees strengthen Essential Skills,such as critical thinking, working with others and time management. These resources are available for free on DVD or online at www.klandskills.ca.

Acted as host for a monthly Brown Bag Lunch series at which community agencies provided informal presentations about their services to Employment Ontario (EO) partners. EO is a network (KL&S is a member) that encompasses employment service agencies and adult literacy programs funded by the Ministry of Training, Colleges, and Universities (MTCU). We work together with other EO service providers to offer the best opportunities to our clients.

Highlights from the Year: PROGRAMS AND SERVICES

opportunity

“Thanks to the program, I am going to be able to reach my goals.”

LBS student


PROGRAMS AND SERVICES

“I enjoyed LINC classes and learned many things. The teachers were very kind and helpful.”

LINC student

Language Instruction for Newcomers to Canada (LINC)

The successful addition of LINC level 4 classes

Students volunteering at LINC: Our students typically arrive very new to Canada and don’t know anyone, are often shy and don’t know what to expect. Through volunteering, they make new friends, adjust more quickly and see how they can make a difference.

Student participation in Steps to Encourage Personal Success (STEPS): This program focused on improved nutrition, increased activity and heightened awareness of a healthy lifestyle. Upon completion of the program, several families who participated joined the YMCA.

Workshops on topics affecting quality of life and successful integration were offered. Topics included nutrition and diabetes, budgeting, workplace law, taxes and preparing for winter.

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Family and Early Literacy (FEL) Family Literacy

Successful completion of the project, Family Literacy and Essential Skills: Enhancing Social Inclusion: This project determined that students who attend the family literacy program, Upgrading For Parents With Preschoolers (UPP), do as well or better academically as students who attend the regular Adult Learning (Literacy and Basic Skills) program. Students in the UPP program also learned new parenting strategies to support their children’s development. Literacy practitioners across Ontario and Canada can access and download the updated UPP curriculum package for use in their programs.

Successful completion of the project, Enriching Family Literacy and Essential Skills Tools for a Culturally Diverse Canada: This project developed and piloted Multicultural Reading And Parents Program (RAPP) kits for use online and in community libraries. A new Multicultural RAPP manual was published in November 2011. KL&S developed the first Reading And Parents Program (RAPP) pack in 1990. It was designed to encourage family reading and help parents support their children’s emergent literacy skill development.

“I used to think that reading magically appeared. But now I know the process of how reading develops!”

Parent, Workshop Participant

Highlights from the Year: PROGRAMS AND SERVICES

potential


PROGRAMS AND SERVICES

Family and Early Literacy (FEL) cont’d Early Literacy

Co-facilitated the Aboriginal Family Literacy Circle, participating in the creation of two events for mainstream and Aboriginal families designed to heighten awareness and appreciation of Aboriginal culture and people

Developed a blog (www.homechildcarenews.com) for home childcare providers with information, ideas and resources to support them in teaching early and emergent literacy skills to the children in their care

Broadened partnerships with organizations in the Napanee area through a community-wide event held during the Week of the Child and Ontario Library Week, October 2011

Created a written protocol with OEYC to collaborate in providing French Language Services to families in Kingston

Information Services

KL&S continues to be the first telephone contact for the Adult Learning Network Information Line.

Created the resource, Electronic Referral Guide for Adult Upgrading Opportunities in Kingston and Area for the Adult Learning Network. The Guide offers service providers in the area up-to-date information on what programs are offered and where they are located. The Guide is updated three times a year.

http://www.homechildcarenews.com

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Adult Education (Literacy and Basic Skills LBS)

Language Instruction for Newcomers to Canada (LINC)

Highlights of the Year: OUTCOMES

The charts show that in both Kingston and Napanee, the LBS program exceeded the target number of students while maintaining a high level of satisfaction in all areas.

The LINC program, located in Kingston, achieved its goals according to contract requirements.

development

Number of Learners Satisfaction Results


Family and Early Literacy (FEL) Family Literacy One of the programs offered by Family Literacy is the Reading And Parents Program (RAPP). It is a resource-lending program designed to encourage family reading and help parents support their children’s literacy development. This year 1,039 RAPP packs were delivered. Early Literacy Specialists

OUTCOMES

The Early Literacy Specialists surpassed their targets in nearly all areas.

Program Statistics

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Challenges and Risk Assessment

Challenges The overriding challenge Kingston Literacy & Skills continues to face is two-fold:

Reliance on federal and provincial sources of government funding (see page 32)

Decreases in federal and provincial sources of government funding As with most literacy programs, KL&S receives the majority of its funding from government sources. For nearly 35 years, KL&S has worked closely with different levels of government in order to provide programs and services that benefit our community. Although sources of funding have decreased over the past year for both Literacy and Basic Skills (LBS, i.e. Adult Education) and Language Instruction for Newcomers to Canada (LINC) programs, KL&S has met these adjustments with teamwork and creativity. Our dedicated staff worked together to realign classes and readjust the times that classes are offered to better suit the needs of our learners. The ongoing challenge for the Family and Early Literacy (FEL) program is unstable funding. Our Family Literacy programs receive no government funding for ongoing services. Numerous studies indicate that the education level of the parent (especially the mother) has a direct influence on a child’s literacy development. Current government-funded family literacy programs, however, focus on children’s early literacy development, not the literacy level of parents. After more than 20 years, KL&S continues to meet this challenge with donations and project grants. Funding for our Early Literacy Specialists (ELS) has remained constant.

Risk Assessment KL&S completed a risk assessment in January 2012 with the Ministry of Children and Youth Services (MCYS). The assessment looked at:

Governance and organizational risk

Service delivery and operational risk

Stakeholder satisfaction and public perception risk

Financial risk

Legal and compliance risk

Technology and information management risk

Human resources and people risk KL&S continued to be rated as having a low risk, with an overall risk rating of 21.9%. A mid-point review with the Ministry is scheduled for October 2012.


Looking to the future, we continue to advance our 2010-2013 Strategic Planning Statement, “We will build collaborative partnerships and reach out and deliver quality face-to-face or technology-assisted services to those who would benefit most.” Some of our goals for the coming year include:

Technology

Provide more opportunities for learners, parents and professionals to use online learning.

Learn about and use social media to our best advantage.

Programs

Increase the amount of task-based material we provide to our learners.

Increase the number of volunteer tutors and classroom assistants in our programs.

Expand our programming to include more on Canadian workplace orientation (such as soft skills and language preparation) and interview skills. Measureable outcomes might include finding employment and/or volunteer opportunities.

Address the need for alternative kinds of programming such as on-site workplace language training and community integration.

Provide programming for individuals who work shift work.

Offer a Moms and Tots program for lower level English learners, since our Around the World Childcare program cannot accept infants under the age of 19 months. Topics relevant to parenthood in Canadian culture would be explored.

Partnerships

Continue to strengthen our connections with Employment Ontario partners to ensure smooth transitions and increased opportunities for learners.

Continue to strengthen our connections with organizations such as Immigrant Services Kingston and Area (ISKA), Kingston Immigration Partnership, KEYS, Kingston Community Health Centres, Kingston Community Legal Clinic, the YMCA and others.

Looking Ahead

“I went to my doctor and I could understand her and tell her about my problems after we studied about seeing our doctors.”

LINC student

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Organizational Chart

Executive Director

Kingston Literacy & Skills Volunteer Board of Directors

Board Committees: Board Development

Executive/Finance

Human Resources

Marketing

Planning

Volunteer Development

Administrative Coordinators: Administrative & Centre Marketing Volunteer Support Technical Services

Serving:

Kingston and Napanee

Serving: KFL&A, HFL&A and

Kingston and the Islands

Department Leader: Literacy & Basic Skills

Department Leader: LINC

Literacy and Basic Skills/Essential Skills

P. 5, 12

Family and Early Literacy

P. 6, 14, 15

Language Instruction for Newcomers

to Canada

P. 5, 13

Serving:

Kingston and Area

Department Leader: Family and Early Literacy


President: Robin Dawes, Associate Professor, Queen’s School of Computing Vice-President: Laura Kinderman, educator and PhD candidate at Queen’s University Treasurer: J.P. Chusroskie, recent Bachelor of Business Administration graduate

of Laurentian University (served from April 2011 to February 2012) Secretary: Laura Kinderman, educator and PhD candidate at Queen’s University

Members at Large: Laura Carter, Kingston Frontenac Public Library (on leave) Scott Clerk, Kingston Community Health Centres—Program Manager, Immigration and Settlement Programs Arlene Cronin, educational consultant Leonore Foster, retired City Councillor Arlene Healey, self-employed (served from September 2009 to December 2011) Brian Lai, PhD candidate at University of Ottawa Donna Perrin, Executive Director of KL&S (non-voting) Marilyn Shurtleff, retired educator Kristin Stevens, Limestone District School Board Marian Van Bruinessen, Frontenac County Treasurer Lester Webb, Kingston Frontenac Public Library

Board of Directors

KL&S Board of Directors, 2011-12, L-R, back row: Lester Webb, Donna Perrin (Executive Director), Robin Dawes, Brian Lai, Scott Clerk, Leonore Foster Front row: Arlene Cronin, Marilyn Shurtleff Absent: Kristin Stevens, Marian Van Bruinessen, Laura Kinderman

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Board Committees

Executive / Finance: Robin Dawes (Chair), John-Paul Chusroskie, Laura Kinderman, Marilyn

Shurtleff and Lester Webb The committee met monthly for the last fiscal quarter to provide support to the new Executive Director. The committee received the detailed financial reports to prepare the condensed documents for presentation to the entire Board.

Board Development: Kristin Stevens (Chair), Bonnie Livingstone, Brian Lai, Laura

Kinderman, Donna Perrin The role of this committee is to lead the process for recruiting new Board members and to provide orientation and training opportunities for the Board of Kingston Literacy & Skills. It met seven times during the year. Highlights:

Reviewed and updated the Terms of Reference, the Orientation Binder and the Skills and Interest Survey. We also collected the Skills and Interest Survey from Board members.

Administrated the first Board Development Comprehensive Assessment. This assessment included: mandates of the Board and its members, assessment of the Board’s relationship with the Executive Director, feedback to its members and chair, professional development opportunities of the Board for next year and an exit survey.

Developed a comprehensive assessment tool to provide feedback on Board processes and meetings. A timeline was established for completing all needs assessments and evaluations as mandated in the Terms of Reference.

Each Board committee member presented a topic of interest prior to Board meetings. Presentations included marketing, finance, volunteerism and the role of The United Way.

Recruited one new member appointed during the current term and three additional members standing for election on this year’s slate.


Board Committees

Human Resources (HR): Arlene Cronin (Chair), Leonore Foster, Laura Kinderman, Marilyn

Shurtleff, Donna Perrin This committee is responsible for overseeing the effective management of the staff of Kingston Literacy & Skills and met approximately seven times. The committee focused primarily on the identification and development of the evaluation process to be used to review the performance of and provide feedback to the Executive Director (ED). The committee decided the current outcomes-based form that is used with KL&S staff is a good tool for all staff, including for the ED. A customizable management survey on SurveyMonkey will be used to gather any additional information required. The Board and senior staff members will be asked to provide input for the review, which will occur every six months. The current 12-month review will be broadened to include Board members, all staff, external contacts and others. The HR committee also:

Reviewed and revised selected HR policies

Drafted a new Closure Policy

Marketing: Marian Van Bruinessen (Chair), Laura Kinderman, Deborah Melman-Clement,

Kathy Patterson, John Suart, Marilyn Shurtleff, Donna Perrin, Cheryl Bird The purpose of this committee is to support a strategic marketing focus, which includes public awareness and fundraising aspects. The committee met four times, with the main focus being the development and implementation of a Marketing Plan. A key element was the development of an understanding of the implications of social media with a view to preparing a policy in that respect.

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Board Committees

Volunteer Development (VDC): Laura Kinderman (Chair), Scott Clerk, Noni Cumming,

Robin Dawes, Allison Handelman The purpose of the VDC is to support volunteers, promote volunteer opportunities, and facilitate effective communication between volunteers and staff within the organization. As well, the VDC ensures there are proper policies in place related to volunteer management and provides additional volunteer recognition, when appropriate. This committee met seven times. Highlights:

Reviewed the Terms of Reference of the Volunteer Development Committee

Organized a Meet and Greet for all KL&S volunteers to provide a welcoming, informal atmosphere for friendly introductions and information-sharing

Supported the Coordinator of Volunteers in the implementation of the KL&S Volunteer Policy and as a sounding board for ideas and feedback

Continued to offer development opportunities to KL&S volunteers, with workshops on the future of volunteering and lifelong learning

Collaborated with the Board Development Committee to offer sessions prior to Board meetings to encourage the attendance of the Board of Directors

Met with KL&S LINC to discuss the role that volunteers play within the program

Drafted a volunteer survey with which to evaluate the needs and experiences of KL&S volunteers

An ad hoc subcommittee of the VDC is currently drafting a Volunteer Handbook.

L to R: Scott Clerk, Allison Handelman, Robin Dawes, Noni Cumming, Laura Kinderman


Board Committees

Planning: Robin Dawes (Chair), J.P. Chusroskie, Laura Kinderman, Donna Perrin, Marilyn

Shurtleff This committee oversees strategic planning and reviews the by-laws and policies of KL&S. The committee met throughout the year and addressed a number of issues relating to planning and policy:

The transition from Carynne Arnold to Donna Perrin as Executive Director

Initial work on the development of a Social Media Policy for KL&S

Review of policy regarding membership in KL&S In the coming year the Planning Committee will continue to develop policy, and will evaluate our organization's progress toward the strategic statement: “We will build collaborative partnerships and reach out and deliver quality face-to-face or technology-assisted services to those who would benefit most.”

“We will build collaborative partnerships and reach out and deliver quality face-to-face or technology-assisted services to

those who would benefit most.”

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Volunteers are an integral part of the success of KL&S and play a crucial role in our one-to-one tutoring program. We were very fortunate to have 86 volunteers generously donate nearly 6,000 hours of their time to KL&S during the 2011-12 year. We hold our volunteers in high regard! They are formally recognized and thanked during National Volunteer Week as well as informally throughout the year. We continue to offer a range of volunteer opportunities.

Organizational Board of Directors KL&S is governed by a volunteer Board of Directors, which is advised by six Board committees. The Board structure has representation from some of our long-standing partners including Kingston Frontenac Public Library, Limestone District School Board and St. Lawrence College. Board Committees From marketing to planning to volunteer development, ideas and hands are always appreciated on the various KL&S Board committees (please see pages 22 to 25 for more information on Board committees).

Adult Education (Literacy and Basic Skills) One-to-one tutoring has been a part of Kingston Literacy & Skills since our inception in 1977. Before being matched with a student, individuals are required to successfully complete a 16-hour training program.

Volunteering at KL&S

value

“I like my tutor and we are getting somewhere.”

LBS student


Volunteering at KL&S

Language Instruction for Newcomers to Canada (LINC) Volunteers help out in the classroom by conducting conversation classes, helping with some one-to-one learning and supporting the teacher in the classroom.

Family and Early Literacy (FEL) Craft material preparation and clerical assistance are a couple of the areas in which volunteers help out. Volunteer opportunities depend on what programs are being offered.

Additional Opportunities

These include helping out with events (especially with the Grate Groan-Up Spelling Bee our main fundraiser), clerical assistance and maintenance of our resource library.

Members of the 2011-12 Grate Groan-up Spelling Bee Committee display Bee Buckets made by volunteers in the Children’s Centre at LINC.

A student volunteers in the LINC Centre’s kitchen.

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Staff As of March 31, 2012 Executive Director Donna Perrin Administration

Cheryl Bird Marketing

Muriel Brough Bookkeeper

Irene Casey Administrative Assistant

Allison Handelman Volunteer Support

Shirley Urbanski Bingo Coordinator

Donna Vinkle Accounts Coordinator and LINC Office Coordinator Literacy and Basic Skills Kingston Mary-Anne Deanike Jenn Hutter Darren MacDonald Cheryl Robinson Sheila Round Martha Rudden Stacy Watson Deborah Wood Napanee Andrew Binks Laurie DesLauriers Anastasia Knechtel Silver Alanna Larsen Kate Lightfoot

Language Instruction for Newcomers to Canada Betty Butterworth Jade Garrison Robyn German Nataliya Gurska Ursula O’Dell Catherine Owen Carolin Taguchi Ellen Turcotte Family and Early Literacy Anne Jackson Debbie Nesbitt-Munroe Susan Ramsay Jenna Willoughby Maintenance William Hall Shar Taw Moo Evelyn Parks


Thank You

Partners

Alternative Learning Styles and Outlooks (ALSO)

Association Canadienne-Francaise de l’Ontario Conseil Régional des Milles-Iles (ACFO-MI)

Algonquin and Lakeshore Catholic District School Board

Better Beginnings for Kingston Children

Career Edge

Community Employment Resource Centre North

Prince Edward, Lennox & Addington Community Futures Development Corp.

Community Health Centre in Napanee

Immigrant Services Kingston and Area (ISKA)

KEYS

KFL&A Public Health, Early Expressions

Kingston Immigration Partnership (KIP)

Kingston Frontenac Public Library

Kingston Military Family Resource Centre (KMFRC)

L&A Public Library

La Route du Savoir

Limestone Community Education Centre

Limestone District School Board

Literacy Link Eastern Ontario (LLEO)

Northern Connections

Ontario Early Years Centre (OEYC)

Ontario March of Dimes, Employment Resource Centre

Ontario Works

Open Book

Prince Edward, Lennox & Addington Social Services (PELASS)

Parenting and Family Literacy Centres at Limestone Board (PFLC)

Queen’s University

St. Lawrence College

St. Lawrence College Employment Services

The Child Centre (Sharbot Lake)

The Salvation Army Kingston Citadel

The Salvation Army Napanee

The Salvation Army Rideau Heights Community Church

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Program Funders Literacy and Basic Skills

Ministry of Training, Colleges and Universities

Human Resources Skills Development Canada, Office of Literacy and Essential Skills

The United Way Serving KFL&A

City of Kingston Healthy Community Fund

Ontario Works

Napanee District Community Foundation

St. Lawrence College

Prince Edward Lennox & Addington Social Services

Community Response to Neighbourhood Concerns Language Instruction for Newcomers to Canada

Citizenship and Immigration Canada Family and Early Literacy

Ministry of Children and Youth Services

Ontario Trillium Foundation

Human Resources Skills Development Canada, Office of Literacy and Essential Skills

Harold Crabtree Foundation

Queen’s University Faculty of Education Community Outreach Centre

Lennox & Addington Resources for Children

Retired Women Teachers of Ontario, Napanee Branch

Community Response to Neighbourhood Concerns

Kingston and the Islands Ontario Early Years Centre

Community Foundation for Kingston and Area

Thank You


Donors Advocates of KL&S (Generous Donations of $1500 or more)

Robert Crandall

Barry Roantree Memorial Golf Tournament

TD Bank Group

Toskan Casale Foundation (Youth and Philanthropy Initiative) Supporters of KL&S (Generous Donations of $500 or more)

Assurant Group

CUPE Local 109

Evolution Group

Investors Group

KIMCO Steel

Kincore Holdings

KPMG

Shoppers Drug Mart Life Foundation

VIA Rail Canada

Friends of KL&S (Generous Donations of $250 or more)

Thank You

Bergeron Clifford Personal Injury Lawyers Kingston Frontenac Public Library

Bombardier Transportation Doreen and Dave MacNamara

CGA of Ontario David Pinkerton

Paul Charbonneau Queen’s University Libraries

Arlene Cronin Rotary Club of Cataraqui-Kingston

Cunningham, Swan, Carty, Little & Bonham Dave and Marilyn Shurtleff

Empire Life St. Lawrence College

Friends of the Library TD Bank Group

Linda Hirschorn Viner, Kennedy, Frederick, Alan & Tobias

In the End

32

Financial Information

Sources and Distribution of Funding KL&S receives most of its funding from federal and provincial sources. We are also funded by charitable donations from businesses, organizations and individuals, municipal and foundation grants, professional services, resource sales and the United Way. Our sources of revenue for the 2011-12 year are broken down as follows:


Fundraising Fundraising continues to be a small but important source of revenue. Our signature event, the Grate Groan-Up Spelling Bee, is now in its 18th year. Revenues from the Bee over the past four years averaged $22,274. We also continued to do an annual mail campaign. In addition, over the past year we added CanadaHelps.org to our website. We continue to look at ways to maximize our current fundraisers as well as consider additional fundraising initiatives. To view these initiatives, go to: http://www.canadahelps.org http://www.klandskills.ca/spellingbee.htm


0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

2011 2010 2009 2008

22,199

31,021

17,04918,828

Revenue: Grate Groan-Up Spelling Bee

Revenue: Grate Groan-Up Spelling Bee

The Grate Groan-Up Spelling Bee continues to be a successful fundraiser for KL&S.

34


Condensed Financials

value


Condensed Financials



Contact Information KL&S Kingston (Literacy and Basic Skills) 859 Princess Street, Kingston, ON K7L 1G7 tel: 613.547.2012 fax: 613.547.2024 KL&S Napanee (Literacy and Basic Skills) 55 Dundas Street East, Napanee, ON K7R 3H5 tel: 613.354.0226 fax: 613.354.1021 Family and Early Literacy 16 Bath Road, Kingston ON K7L 1C4 tel: 613.389.0218 fax: 613.507.8008 Language Instruction for Newcomers to Canada 16 Bath Road, Kingston ON K7L 1C4 tel: 613.547.2255 fax: 613.507.8008 Early Literacy Specialists Kingston and the Islands tel: 613.546.9355 Hastings-Frontenac-Lennox & Addington tel: 613.354.6318

[email protected] www.klandskills.ca

Kingston Literacy & Skills is an incorporated non-profit organization and a registered charity. We are funded by government sources and charitable donations from businesses, organizations and individuals.

Charitable Business Number: 11898 2172 RR0001

Documents

Kingston Literacy Skills · 2016-03-08 · ANNUAL R 2011 – 2012 EPORT 5 What We Do KL&S provides adults and families in Kingston and surrounding communities with professional, learner-centred