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KENYA UTALII COLLEGEGateway to international careers in hospitality and tourism
OUR VISION:
OUR MISSION:
quality tourism and hospitality education, purposeful research and Consultancy.
OUR MANDATE:
CORE VALUES:
In pursuit of its vision and mission, the College will at all times be guided by the following fundamental core values:-
1. Integrity 3. Leadership
4. Accountability
5. Diversity
6. Quality
7. Professionalism
2. Commitment
SERVICE COMMITMENTS
SERVICES ON OFFER CUSTOMER OBLIGATIONS
USER CHARGES KSH TIMELINESS (RESPONSE)
EDUCATION AND TRAININGApplications From 82,700 Response within 1 month of application
Applications From 30,000 Response within 1 month of application
Applications Nil Response within one month of application
Refresher courses Applications (through employer) Nil Response within 1 month of application
Applications From 156,700 per year Response within 1 month of application
RESEARCH AND CONSULTANCY SERVICES
Suggestions/requests/proposals Nil Varied
Requests and enquiries Varied Varied
UTALII HOTELConference Enquiries and bookings Varied
Outside Catering Enquiries and bookings Varied
Enquiries and bookings Varied Ready for collection after 3 days
Food and refreshments Orders Varied Varied
COMMITMENT TO COURTESY AND EXCELLENCE IN SERVICE DELIVERY.
Main Campus Thika Road Super HighwayP.O Box 31052-00600 NAIROBI. Mobile: 0722205891/2, 073341005Email: [email protected],[email protected]: www.utalii.ac.ke
Down town Campus (Utalii House) Tel: 020 2180026. Email: [email protected]
Tel: 020 2499248, 0748 826217.
Email: [email protected]
Kisumu Campus (Mega City): .8727486070 :leT
Email: [email protected]
For any complaints please send an email to: [email protected] or [email protected]
UTUMISHI NA UKARIMU
Any service that does not conform to the above standards or any officer who does not live up to the commitment tocourtesy and excellence in service delivery should be reported to the Principal & C.E.O, Kenya Utalii College