KENMARSHALLAcademicHealthCare

502-648-0562 kenmrshll@gmail.com

https://www.linkedin.com/in/ken-marshall-

6736601Louisville,Kentucky

SUMMARY

STRENGTHS

ACHIEVEMENTS

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President/CEOwithextensiveexperienceinacademicmedicine.Reputationforsuccessfullyleadingand

managingoperationsinahighlycomplexacademicenvironmentandbringingavisiontolife.Mystrengths

includebeingresultsfocused;developingclearexpectations;buildingcollaborativeteamsthatcansolvecomplex

problems;creatinglastingrelationshipswithstakeholders.Ihavealwayssaid,“Iaminterestedinhavingan

experiencenotajob."“Experiences”aredeeper,morepassionateandteachuslessons.Theselessonsand

passionleadtopersonalandprofessionalgrowthandinturncreatevalueinourwork.Ibelievesuccessrestson

thestrengthofourrelationships,howtheyarebuiltandmaintained.First,Itrytolistenandseektounderstand.

Ialsounderstandthathonestcommunicationandtransparencybuildtrust.BynatureIamcollaborative,and

believediversityofthoughtandexperiencecreatesbetteroutcomes.Iaminspiredbyleadingteamsandseeing

themachieveresultstheythoughtimpossible.

ResultsFocusedIfyoudon’tknowwhereyouaregoing,howcanyougetthere?

Ibelieveitisimportanttobeclearabouttheresultsthatare

expectedandhowtheyaremeasured.Developingclear,

objectiveresultsthatarechallenging,yetachievableiskey

whenmovinganorganizationorteamforward.Progress

shouldbemonitoredtounderstandwhatisgoingrightand

whatneedstobeimproved.Itkeepsateamfocusedonwhat

isimportantandwheretheyareonthejourney.

RelationshipBuilderThestrengthofrelationshipswithco-workersandcolleagues

canmeanthedifferencebetweensuccessandfailure.

Buildingastrongrelationshipistimeintensive.Itmeans

reachingouttothoseyouagreeanddisagreewith.Havingan

openmind,trulylisteningandseekingtounderstandisthe

initialstep.Trustisalsokey,havinghonestandtransparent

communicationbuildstrust-itiseasytolosetrustand

difficulttore-buildit.

CollaboratorBuildingcollaborativeteamsiscentraltosolvingdifficult

problems.Incomplexorganizations,rarelydothebest

answerscomefromasingleindividual.Being

multidisciplinaryinapproachisespeciallyimportantinlarge

organizationswheredisciplinescanoftenbedisconnected.

Incorporatingdiversityofthoughtandexperienceleadsto

bettersolutionsandinturnbetterresults.

DevelopingFutureLeadersHealthcareisaservicedeliveredtopeoplebypeople.Those

whoareresponsible,connectingwiththoseweserve,arethe

organization’sgreatestasset.Inatimewhenthereischange

withinorganizationsandacrosstheindustry,weshouldmake

sureleadersatalllevelsarepreparedtomanageandlead

successfully.Identifyhighlytalentedstaff,mentorand

developthem,asaninvestmentinthefoundationofthe

organization.

Implementedorganizationaldevelopmentefforts.

Implementationofmanagementaccountability,including

redesignofthemanagementcompensationmodel.This

improvedaccountabilityandobjectivelymeasuredleader

performance.Thisexperiencetaughtmehowtosuccessfully

implementbroadchangeoveralargeorganization.It

developedmyskillsincollaboration,teambuildingandresults

focus.

DevelopmentofOrganizationWideAccountability

Developedandimplementedperformancebasedincentives

intoacademicdepartmentsupportagreements.Thisinitiative

resultedinimprovementsinqualityandpatientsatisfaction.

Theexperiencetaughtmetheimportanceofbuildingand

maintainingrelationships,howtoapproachdifficult

conversations,andhowtransparencyandhonestybuildtrust

andvalue.

ImplementingObjectiveIncentivesforPhysician

SupportAgreements

EXPERIENCE

ExecutiveConsultantCenterforGlobalHealth-UniversityofLouisvilleDivisionofInfectiousDiseases

Aug2016-ongoing Louisville,KY

DevelopandnegotiatearealestatepartnershipresultingintheconsolidationofclinicswithintheCenterforGlobalHealth.

RecruitandimplementCenterforGlobalHealthadvisorycouncil.ThecouncilwillserveasacommunitychampionoftheUofL

CenterforGlobalHealth.

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TheCenterforGlobalHealthattheUniversityofLouisvilleispartoftheDivisionofInfectiousDiseasesattheUofLSchoolof

Medicine.TheCenterforGlobalHealthhasover11,000clinicvisitsannually.Itisamultidisciplinaryefforttoimprovehealth,and

reducehealthinequalities,amongunderservedpopulationslocallyandworldwide.Servicesprovidedatthecenterinclude:

comprehensivecareforHIV/AIDSpatients,refugeehealthcareandimmunization,internationalhealthandtravel,globalresearch

inpneumonia,influenza,andemergingpathogens.

PresidentKentuckyOneHealth-UniversityofLouisvilleHospitalandJamesGrahamBrownCancerCenter

Mar2013-Aug2016 Louisville,Kentucky

10%EBIDAmarginfor2016fiscalyear.

Achieved98.7%ofvaluebasedpurchasingclinicalprocessofcaremeasures.Sevenofthe11measuresscoringat100%.

Providedleadershipanddirectionregardingthejointoperatingagreementandacademicaffiliationagreementbetween

UniversityofLouisvilleSchoolofMedicineandKentuckyOneHealth.

Implemented$8millionmanagementintegrationandcostsavingsinitiativesacrossthedowntowncampus.

Negotiatedacademicandrecruitmentsupportagreementswithacademicdepartmentchairs.

SuccessfulimplementationofCernerclinicalinformationsystem.

OnlyLevelOneTraumaCenterinKentuckythathascontinuouslymaintainedverificationbytheAmericanCollegeofSurgeons.

ThefirstComprehensiveStrokeCenterverificationbytheJointCommissionintheStateofKentucky.

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KentuckyOneHealthisthelargestintegratedhealthsysteminKentucky.Thesystemhas200locationswithapproximately17,000

employees,3,000physician,and2,700licensedbeds.ThePresidentisthechiefexecutiveresponsibleforoperationsandstrategic

directionoftheUniversityofLouisville’s404licensedbedteachinghospitalandoutpatientcancercenter.Theacademicmedical

centerishometotheonlyLevelOneTraumaandBurnCenterinKentuckyandthefirstComprehensiveStrokeCenterinKentucky.

TheJamesGrahamBrownCenteristhecenterofoncologytreatmentandresearchfortheregion.Theorganizationhasannualnet

patientservicerevenuesof$450million,17,000annualadmissions,213,000outpatientvisits,and2,000employees.Thisrolehad

operationalresponsibilitiesacrossthedowntownmedicalcenter,inclusiveofUniversityofLouisvilleHospitalandJewishHospital.

Thecombinedenterprisehas800licensedbedsover$700millioninnetpatientservicerevenuesand33,000admissions.

EXPERIENCE

SeniorVicePresidentandChiefOperatingOfficerUofLHealthCare

June2008-Mar2013 Louisville,Kentucky

Leadorganizationaldevelopmenteffortsinvolvingimplementationofmanagementaccountabilityincludingredesignof

managementcompensationmodeltoimproveaccountabilityandobjectivelymeasureleaderperformance.

Successfullynegotiatedagreementbetweenorganizationandschoolofmedicinetore-establishdepartmentofneurosurgery

andsecurephysiciancoverageandLevelOneTraumastatus.

Manageda$119millionexpensebudgetandgenerateda7%positivevarianceinfiscalyear2011.

Reorganizedorganizationalpatientexperiencefunctionsresultinginanincreaseof6meanscorepointsandimprovementin

languagetranslationserviceefficiency.

Annuallymanagesdiscussionwithgovernmentalleadersregardingcontractsinplacetosupportfundingofmedicalcareforthe

uninsured.

Annuallyanalyzesandnegotiatessupportagreementsbetweenthehospitalandacademicdepartments.

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AcademicmedicalcenterassociatedwiththeUniversityOfLouisvilleSchoolOfMedicine.Clinicalservicesincludea404licensed

bedacutecarehospital,outpatientcancercenter,andLevelOneTraumaCenter,CertifiedComprehensiveStrokeCenter,LevelIII

NeonatalICU.Theorganizationhasannualnetpatientservicerevenuesof$450million,17,000annualadmissions,213,000

outpatientvisits,and3,000employees.TheChiefOperatingOfficerservedasmemberoftheexecutivemanagementteamthat

oversawoperationsandstrategicdirectionoftheorganization.Directlymanageda$119millionoperationalbudgetoverseveral

hospitaldepartmentsincluding:radiology,laboratory,outpatientoncology,neuro‐diagnostics,humanresources,environmental

services,foodandnutrition,planning/businessdevelopment,patientexperience,andcommunications.

VicePresidentofOperationsUofLHealthCare

May2003-June2008 Louisville,Kentucky

DevelopedandimplementedstrategiestoimprovetheTraumaInstituteincludingstaffreorganizationandimprovementsin

abstractingpatientchartsresultinginbetterdataavailabilityfortraumasurgeryresearch.

SuccessfullymanagedtwoLevelOneTraumaverificationsurveysbytheAmericanCollegeofSurgeons.

Negotiatedandleaddevelopmentofoutsourcingagreementofenvironmentalservicesandfoodandnutritionservices

includingtheconversionof200organizationalemployeestocontractorpayrollresultingisa$2millionsavingsoverfiveyears.

Developedandimplementedincentivebasedperformancemetricsintophysiciancontracts.

Leadimprovementefforttoreducepatientwholefttheemergencydepartmentwithoutbeingseen,resultingina19%

reductioninpatientswholeftwithoutbeingseen.

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TheVicePresidentofOperationsservedasmemberoftheexecutivemanagementteam.Directlymanagedseveralhospital

departmentsincluding:environmentalservices,foodandnutrition,cardiopulmonary,physicaltherapy,planning/business

development,patientexperience,andcommunications.ResponsibleforoperationaloversightofLevelOneTraumaservices

includingcollaborationwithdepartmentsofEmergencyMedicineandTraumaSurgery.

VicePresidentofBusinessDevelopmentUofLHealthCare

Apr1999-May2003 Louisville,Kentucky

Successfullyleadthebuildinganddevelopmentofnewoutpatientcentertoserveastheprimaryfacultypracticesite.

Implementedofstatewidetele-medicinephysicianconsultingservicefordepartmentofneurologyandthestrokeprogram.

MemberofjointHospitalandSchoolOfMedicineleadershipteamresponsiblefordevelopingstrategy.

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TheVicePresidentofBusinessDevelopmentservedasmemberoftheexecutivemanagementteam.Directlymanagedseveral

hospitaldepartmentsincluding:environmentalservices,foodandnutrition,planning/businessdevelopment,patientexperience,

andcommunications.

EXPERIENCE

EDUCATION

CERTIFICATES

DirectorofMarketingandCommunicationsUofLHealthCare

Apr1995-Apr1999 Louisville,Kentucky

Createdandlaunchedof“UofLHealthCare”brandcreatingacommonidentityamongclinicaldeliverysitesandphysician

practicesandachieved78%communityawarenessinthefirstyear.

Ledthedevelopmentofagovernmentrelationsinitiativethattargetedthecontinuationof$8millioninfundingfromLouisville

MetroGovernmentofcareoftheuninsured.

ImplementedinitiativefortheBrownCancerCenterresultinginconsumerpreference,from4thinthemarkettofirst.

Implementedinitiativesforemergencyservicesresultingin5%increaseinemergencydepartmentvisits.

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TheDirectorofMarketingandCommunicationsservedasmemberoftheexecutivemanagementteam.Providedmanagement

andleadershiptothemarketingandcommunicationsfunctionofteachinghospitalandassociatedoutpatientcancercenter.

Developedandexecutedmarketingandadvertisingcampaigns,andpresentedmarketinganalysistoseniorlevelexecutives.

PublicRelationsManagerColumbia/HCA

Apr1994-Apr1995 Louisville,Kentucky

Createdandimplementedcommunicationvehiclesforemployeesandphysiciansacrossthenetwork.

Servedasprimaryspokespersonandresponsibleforimprovingrelationswithnewmediaoutlets.

Developquarterlyoperationalreviewpresentationsfordivisionexecutives.

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Columbia/HCAisanationwidefor-profithospitalsystem.TheKentuckydivisionconsistedofsevenacutecarehospitals,rangingin

sizefrom100to400licensedbedsincludinganacademicmedicalcenter.ThePublicRelationsManagerwasamemberofa5‐

personteamresponsibleforsupportingtheadvertisingandcommunicationsneedsfortheKentuckyDivision.

MastersinBusinessAdministration(MBA)BellarmineUniversity

1999 Louisville,,Kentuckyr +

BachelorofArts-JournalismIndianaUniversity

1989 Bloomington,Indianar +

AmericanCollegeofHealthCareExecutives

Fellow

LeadershipKentucky

Graduate

VOLUNTEER

BoardofDirectorsKentuckyChapter-AmericanCollegeofHealthCareExecutives

2010-2012r

BoardofDirectorsBrainInjuryAssociationofKentucky

2010-2012r

BoardofDirectorsHealthEnterprisesNetwork

2012-2013r

BoardofDirectorsRiverCitiesCommunitySailingProgram

2009-2011r

Description