KENMARSHALLSeniorExecutiveHealthCareLeader

502-648-0562 kenmrshll@gmail.com

https://www.linkedin.com/in/ken-marsh

all-6736601

Louisville,Kentucky

SUMMARY

STRENGTHS

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5 +

Ihavealwayssaid,“Iaminterestedinhavinganexperiencenotajob."Ifeel“experiences”aredeeper,more

passionateandteachuslessons.Theselessonsandpassionleadtopersonalandprofessionalgrowthandinturn

createvalueinourwork.Ibelievesuccessrestsonthestrengthofourrelationships,howtheyarebuiltand

maintained.First,Itrytolistenandseektounderstand.Ialsounderstandthathonestcommunicationand

transparencybuildtrust.BynatureIamcollaborative,andbelievediversityofthoughtandexperiencecreates

betteroutcomes.Iaminspiredbyleadingteamsandseeingthemachieveresultstheythoughtimpossible.

ResultsFocusedIfyoudon’tknowwhereyouaregoing,howcanyouget

there?Ibelieveitisimportanttobeclearaboutthe

resultsthatareexpectedandhowtheyaremeasured.

Developingclear,objectiveresultsthatarechallenging,

yetachievableiskeywhenmovinganorganizationor

teamforward.Progressshouldbemonitoredto

understandwhatisgoingrightandwhatneedstobe

improved.Itkeepsateamfocusedonwhatis

importantandwheretheyareonthejourney.

RelationshipBuilderThestrengthofrelationshipswithco-workersand

colleaguescanmeanthedifferencebetweensuccess

andfailure.Buildingastrongrelationshipistime

intensive.Itmeansreachingouttothoseyouagree

anddisagreewith.Havinganopenmind,trulylistening

andseekingtounderstandistheinitialstep.Trustis

alsokey,havinghonestandtransparent

communicationbuildstrust-itiseasytolosetrustand

difficulttore-buildit.

CollaboratorBuildingcollaborativeteamsiscentraltosolvingdifficult

problems.Incomplexorganizations,rarelydothebest

answerscomefromasingleindividual.Being

multidisciplinaryinapproachisespeciallyimportantin

largeorganizationswheredisciplinescanoftenbe

disconnected.Incorporatingdiversityofthoughtand

experienceleadstobettersolutionsandinturnbetter

results.

DevelopingFutureLeadersHealthcareisaservicedeliveredtopeoplebypeople.

Thosewhoareresponsible,connectingwiththosewe

serve,aretheorganization’sgreatestasset.Inatime

whenthereischangewithinorganizationsandacross

theindustry,weshouldmakesureleadersatalllevels

arepreparedtomanageandleadsuccessfully.Identify

highlytalentedstaff,mentoranddevelopthem,asan

investmentinthefoundationoftheorganization.

ACHIEVEMENTS

EXPERIENCE

Implementedorganizationaldevelopmentefforts.

Implementationofmanagementaccountability,

includingredesignofthemanagementcompensation

model.Thisimprovedaccountabilityandobjectively

measuredleaderperformance.Thisexperiencetaught

mehowtosuccessfullyimplementbroadchangeovera

largeorganization.Itdevelopedmyskillsin

collaboration,teambuildingandresultsfocus.

PDevelopmentofOrganizationWide

Accountability

Developedandimplementedperformancebased

incentivesintoacademicdepartmentsupport

agreements.Thisinitiativeresultedinimprovementsin

qualityandpatientsatisfaction.Theexperiencetaught

metheimportanceofbuildingandmaintaining

relationships,howtoapproachdifficultconversations,

andhowtransparencyandhonestybuildtrustand

value.

PImplementingObjectiveIncentivesfor

PhysicianSupportAgreements

ExecutiveConsultantCenterforGlobalHealth-UniversityofLouisvilleDivisionofInfectiousDiseases

DevelopandnegotiatearealestatepartnershipresultingintheconsolidationofclinicswithintheCenterforGlobalHealth.

RecruitandimplementCenterforGlobalHealthadvisorycouncil.ThecouncilwillserveasacommunitychampionoftheUofL

CenterforGlobalHealth.

Aug2016-ongoingr + Louisville,KY

TheCenterforGlobalHealthattheUniversityofLouisvilleispartoftheDivisionofInfectiousDiseasesattheUofLSchoolof

Medicine.TheCenterforGlobalHealthhasover11,000clinicvisitsannually.Itisamultidisciplinaryefforttoimprovehealth,and

reducehealthinequalities,amongunderservedpopulationslocallyandworldwide.Servicesprovidedatthecenterinclude:

comprehensivecareforHIV/AIDSpatients,refugeehealthcareandimmunization,internationalhealthandtravel,globalresearchin

pneumonia,influenza,andemergingpathogens.

PresidentKentuckyOneHealth-UniversityofLouisvilleHospitalandJamesGrahamBrownCancerCenter

10%EBIDAmarginfor2016fiscalyear.

Achieved98.7%ofvaluebasedpurchasingclinicalprocessofcaremeasures.Sevenofthe11measuresscoringat100%.

Providedleadershipanddirectionregardingtheimplementationofjointoperatingagreementandacademicaffiliationagreement

betweenUniversityofLouisvilleSchoolofMedicineandKentuckyOneHealth.

Implementedmanagementintegrationandcostsavingsinitiativesinvolvingclinicalservicesconsolidationacrossthedowntown

campusinareasofCardiology,Oncology,SurgicalServices,DiagnosticRadiology,Pharmacy,LaboratoryServices,andQuality.

Negotiatedacademicandrecruitmentsupportagreementswithacademicdepartmentchairs.

SuccessfulimplementationofCernerclinicalinformationsystem.

OnlyLevelOneTraumaCenterinKentuckythathascontinuouslymaintainedverificationbytheAmericanCollegeofSurgeons.

ThefirstComprehensiveStrokeCenterverificationbytheJointCommissionintheStateofKentucky.

Mar2013-Aug2016r + Louisville,Kentucky

KentuckyOneHealthisthelargestintegratedhealthsysteminKentucky.Thesystemhas200locationswithapproximately17,000

employees,3,000physician,and2,700licensedbeds.ThePresidentisthechiefexecutiveresponsibleforoperationsandstrategic

directionoftheUniversityofLouisville’s404licensedbedteachinghospitalandoutpatientcancercenter.Theacademicmedical

centerishometotheonlyLevelOneTraumaandBurnCenterinKentuckyandthefirstComprehensiveStrokeCenterinKentucky.

TheJamesGrahamBrownCenteristhecenterofoncologytreatmentandresearchfortheregion.Theorganizationhasannualnet

patientservicerevenuesof$450million,17,000annualadmissions,213,000outpatientvisits,and2,000employees.Thisrolehad

operationalresponsibilitiesacrossthedowntownmedicalcenter,inclusiveofUniversityofLouisvilleHospitalandJewishHospital.

Thecombinedenterprisehas800licensedbedsover$700millioninnetpatientservicerevenuesand33,000admissions.

EXPERIENCE

SeniorVicePresidentandChiefOperatingOfficerUofLHealthCare

Leadorganizationaldevelopmenteffortsinvolvingimplementationofmanagementaccountabilityincludingredesignof

managementcompensationmodeltoimproveaccountabilityandobjectivelymeasureleaderperformance.

Successfullynegotiatedagreementbetweenorganizationandschoolofmedicinetore-establishdepartmentofneurosurgeryand

securephysiciancoverageandLevelOneTraumastatus.

Manageda$119millionexpensebudgetandgenerateda7%positivevarianceinfiscalyear2011.

Reorganizedorganizationalpatientexperiencefunctionsresultinginanincreaseof6meanscorepointsandimprovementin

languagetranslationserviceefficiency.

Annuallymanagesdiscussionwithgovernmentalleadersregardingcontractsinplacetosupportfundingofmedicalcareforthe

uninsured.

Annuallyanalyzesandnegotiatessupportagreementsbetweenthehospitalandacademicdepartments.

June2008-Mar2013r + Louisville,Kentucky

AcademicmedicalcenterassociatedwiththeUniversityOfLouisvilleSchoolOfMedicine.Clinicalservicesincludea404licensedbed

acutecarehospital,outpatientcancercenter,andLevelOneTraumaCenter,CertifiedComprehensiveStrokeCenter,LevelIII

NeonatalICU.Theorganizationhasannualnetpatientservicerevenuesof$450million,17,000annualadmissions,213,000

outpatientvisits,and3,000employees.TheChiefOperatingOfficerservedasmemberoftheexecutivemanagementteamthat

oversawoperationsandstrategicdirectionoftheorganization.Directlymanageda$119millionoperationalbudgetoverseveral

hospitaldepartmentsincluding:radiology,laboratory,outpatientoncology,neuro‐diagnostics,humanresources,environmental

services,foodandnutrition,planning/businessdevelopment,patientexperience,andcommunications.

VicePresidentofOperationsUofLHealthCare

DevelopedandimplementedstrategiestoimprovetheTraumaInstituteincludingstaffreorganizationandimprovementsin

abstractingpatientchartsresultinginbetterdataavailabilityfortraumasurgeryresearch.

SuccessfullymanagedtwoLevelOneTraumaverificationsurveysbytheAmericanCollegeofSurgeons.

Negotiatedandleaddevelopmentofoutsourcingagreementofenvironmentalservicesandfoodandnutritionservicesincluding

theconversionof200organizationalemployeestocontractorpayrollresultingisa$2millionsavingsoverfiveyears.

Developedandimplementedincentivebasedperformancemetricsintophysiciancontracts.

Leadimprovementefforttoreducepatientwholefttheemergencydepartmentwithoutbeingseen,resultingina19%reduction

inpatientswholeftwithoutbeingseen.

May2003-June2008r + Louisville,Kentucky

TheVicePresidentofOperationsservedasmemberoftheexecutivemanagementteam.Directlymanagedseveralhospital

departmentsincluding:environmentalservices,foodandnutrition,cardiopulmonary,physicaltherapy,planning/business

development,patientexperience,andcommunications.ResponsibleforoperationaloversightofLevelOneTraumaservices

includingcollaborationwithdepartmentsofEmergencyMedicineandTraumaSurgery.

VicePresidentofBusinessDevelopmentUofLHealthCare

Leadrealestatedevelopmentofnewoutpatientcentertoserveastheprimaryfacultypracticesite.

Leadthejointdevelopmentofstatewidetele-medicinephysicianconsultingservicefordepartmentofneurologyandthestroke

program.

MemberofjointHospitalandSchoolOfMedicineleadershipteamresponsiblefordevelopingstrategicallysignificantinpatientand

outpatientinitiativestogrowmarketshare.

Apr1999-May2003r + Louisville,Kentucky

TheVicePresidentofBusinessDevelopmentservedasmemberoftheexecutivemanagementteam.Directlymanagedseveral

hospitaldepartmentsincluding:environmentalservices,foodandnutrition,planning/businessdevelopment,patientexperience,

andcommunications.

EXPERIENCE

LANGUAGES

EDUCATION

DirectorofMarketingandCommunicationsUofLHealthCare

Createdsuccessfulbrandlaunchof“UofLHealthCare”creatingacommonidentityamongclinicaldeliverysitesandphysician

practicesandachieved78%communityawarenessinthefirstyear.

Ledthedevelopmentofagovernmentrelationsinitiativethattargetedthecontinuationof$8millioninfundingfromLouisville

MetroGovernmentofcareoftheuninsured.

DevelopedandimplementedadvertisingandcommunicationsinitiativeforJamesGrahamBrownCancerCenterresultingina

significantincreaseinconsumerpreference,from4thinthemarkettofirst.

Developedandimplementedadvertisingandcommunicationsinitiativesforemergencyservicesresultingina5%increasein

emergencydepartmentpatientvisitsafterprogramlaunch.

Developedmediarelationsstrategiesaroundclinicaldiscoveriesthatsupportedthehospitalandschoolofmedicine.

Apr1995-Apr1999r + Louisville,Kentucky

TheDirectorofMarketingandCommunicationsservedasmemberoftheexecutivemanagementteam.Providedmanagementand

leadershiptothemarketingandcommunicationsfunctionofteachinghospitalandassociatedoutpatientcancercenter.Developed

andexecutedmarketingandadvertisingcampaigns,andpresentedmarketinganalysistoseniorlevelexecutives.

PublicRelationsManagerColumbia/HCA

Createdandimplementedcommunicationvehiclesforemployeesandphysiciansacrossthenetwork.

Servedasprimaryspokespersonandresponsibleforimprovingrelationswithnewmediaoutlets.

Developquarterlyoperationalreviewpresentationsfordivisionexecutives.

Apr1994-Apr1995r + Louisville,Kentucky

Columbia/HCAisanationwidefor-profithospitalsystem.TheKentuckydivisionconsistedofsevenacutecarehospitals,rangingin

sizefrom100to400licensedbedsincludinganacademicmedicalcenter.ThePublicRelationsManagerwasamemberofa5‐person

teamresponsibleforsupportingtheadvertisingandcommunicationsneedstheLouisvilleMetroAreaandKentuckyDivision.

English

Native

Spanish

Beginner

MastersinBusinessAdministration(MBA)BellarmineUniversity

1999r + Louisville,,Kentucky

BachelorofArts-JournalismIndianaUniversity

1989r +Bloomington,Indiana

CERTIFICATES

VOLUNTEER

AmericanCollegeofHealthCareExecutives

Fellow

LeadershipKentucky

Graduate

BoardofDirectorsKentuckyChapter-AmericanCollegeofHealthCareExecutives

2010-2012r

BoardofDirectorsBrainInjuryAssociationofKentucky

2010-2012r

BoardofDirectorsHealthEnterprisesNetwork

2012-2013r

BoardofDirectorsRiverCitiesCommunitySailingProgram

2009-2011r

Description