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PUBLIC ADMINISTRATION REFORM MEASURES
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KAZAKHSTAN 2030 STRATEGIC DEVELOPMENT PRIORITY:
COMPACT AND PROFESSIONAL CIVIL SERVICE
KEY MEASURES
To ensure an integrated approach to developing and implementing policies:
strategic planning,
results oriented budgeting
To enhance the state bodies efficiency:
performance management system and the state bodies’ efficiency
evaluation (by the President’s Decree in 2010):
- personnel management;
- public services delivery;
- strategic planning;
- budgeting;
- information systems
To improve the public services quality;
To ensure the efficiency and transparency in decision making
FIRST STAGE REFORMS IN CIVIL SERVICE
Late 1990-es:
Intensive study of the international civil service practices;
Legislation drafting with the support of international organizations and developed
countries, including the OECD members;
Foundation for the current civil service model of Kazakhstan
CIVIL SERVICE LAW (1999)
FOR THE FIRST TIME AMONG THE CIS COUNTRIES
civil service positions are legally divided into
political and administrative;
administrative civil servants are legally protected in case of political ones’
(e.g. minister’s) dismissal;
obligatory competitive selection is introduced in the civil service;
special state body for civil service affairs is established, it has territorial
divisions in the regions
BY MANY INTERNATIONAL EXPERTS KAZAKHSTAN
IS A REGIONAL LEADER IN CIVIL SERVICE REFORMING
3
NEW PRIORITIES FOR CIVIL SERVICE REFORM
PRESIDENT’S POLITICAL WILL
to reform the civil service and increase its efficiency,
to improve anti-corruption measures and
the quality of public service delivery
CONCEPT OF CIVIL SERVICE NEW MODEL
by the Presidential Decree, 21 July 2011 года, № 119
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CURRENT STAGE REFORMS IN CIVIL SERVICE
CIVIL SERVICE
PROBLEMS ANALYSIS
NEW CHALLENGES,
SOCIETY DEMANDS
INTERNATIONAL
EXPERIENCE
Ensuring meritocracy in recruitment, selection and promotion;
Establishing the senior executive corps “A”;
Capacity building for the personnel management system and
mechanisms, incl. assessment, training, motivation, HR units;
Improving the ethics of conduct and anti-corruption legislation,
Improving the quality of public service delivery;
The priorities and basic principles are reflected in the DRAFT
CIVIL SERVICE LAW which is adopted by the Government and will be
introduced to the Parliament in early November.
Detailed regulations will be adopted by the President’s Decrees, the
Government’s and the Agency’s acts.
PRIORITIES FOR THE CURRENT STAGE
CIVIL SERVICE REFORMS
5
OECD RECOMMENDATIONS AND
CIVIL SERVICE REFORM MEASURES: EXAMPLES
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ENSURING MERITOCRACY IN RECRUITMENT, SELECTION AND PROMOTION
OECD MEASURES
Need to introduce
the centralized
selection testing and
to share the
responsibility for
selection between
the AGENCY and
the state bodies
ACCEPTED
Testing will be organized separately from the selection procedures
in the government bodies. They will form their own cadre pools.
Ensuring transparency in testing and its technical security;
Introducing new selection procedures (competency test, essay,
examination, etc.);
Ensuring transparency during an interview (audio and video
recording, possibility for mass media and NGOs representatives
to be observers, external experts);
Decreasing the time constraints for selection procedures
Transfer
appointments are
used as a means to
avoid the
meritocracy based
selection and give
space for corruption
ACCEPTED
Cases for transfer appointment will be legally minimized;
Performance assessment is introduced for transfer appointment
in 2011;
Improvement in mechanisms of performance measurement and
attestation are planned
OECD RECOMMENDATIONS AND
CIVIL SERVICE REFORM MEASURES: EXAMPLES
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ESTABLISHING THE SENIOR EXECUTIVE CORPS “A”
OECD MEASURES
The amount of the politicians is too huge,
there is need to improve the positions
register and decrease the number.
Sharing duties between personnel
commissions and the AGENCY
ACCEPTED
Introducing the senior executive corps “A”
will ensure decreasing the number of the
politicians from 3270 (3,6 %) to 538 (0,6 %).
The AGENCY and its regional divisions will
be the personnel commissions working
bodies.
The AGENCY will conduct the 1st selection
stage (special testing)
Need to introduce career planning ACCEPTED
Career planning for the further professional
development is introduced for the senior
executives
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OECD RECOMMENDATIONS AND
CIVIL SERVICE REFORM MEASURES: EXAMPLES
POLITICAL CIVIL SERVANTS
ADMINISTRATIVE CIVIL SERVANTS
SENIOR EXECUTIVE CORPS “A”
NATIONAL LEVEL: about 520 positions
NATIONAL COMMISSION ON PERSONNEL POLICY
REGIONAL LEVEI: 3136 positions (approx. 196 positions in a region)
REGIONAL PERSONNEL COMMISIONS
Special regulations in the pool forming, selection, appointments and
rotation;
Special qualification requirements
OTHER ADMINISTRATIVE CIVIL SERVANTS
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TRAINING, MOTIVATION AND PAY SYSTEM, PERSONNEL MANAGEMENT SYSTEM
OECD MEASURES
To ensure annual civil
servants’ training on the
anti-corruption and ethics
Training courses are provided on a regular basis in the
Academy of Public Administration and Regional Training
Centres.
Need to introduce clear
regulations for bonus
payments and ensure
their transparency
Introducing Civil Service Day (23 June) and the distinction
badge “Excellent Civil Servant” for the significant contribution to
civil service development;
Performance assessment will legally be the basis for the
bonus payments (up to 40%; will be more researched);
Introducing the special pay system for the executive corps “A”
(2012 - 2013) and refining the pay system, the social and
pension maintenance (2014 - 2015)
Need to enhance capacity
in the AGENCY and
HR units
Strengthening the capacity and making the standard
regulations for the HR units in the central and local bodies;
Improving the performance assessment system for personnel
management in the state bodies;
Making the integrated personnel management information
system “e-kyzmet” ;
Establishing responsibility in decision making for personnel
selection and promotion (the right to provide strict
recommendations obligatory to follow, as well as to form the
administrative protocols)
OECD RECOMMENDATIONS AND
CIVIL SERVICE REFORM MEASURES: EXAMPLES
10
OECD RECOMMENDATIONS
AND DRAFT CIVIL SERVICE LAW: EXAMPLES
ETHICS AND ANTI-CORRUPTION ACTIVITIES
OECD DRAFT
To ensure spreading among the
civil servants manuals on conflict
of interest, provide consultations
and monitor the civil service and
conflict of interest limitations
To improve the civil servants’
knowledge of the anti-corruption
regulations;
To ensure protection of the
whistleblowers;
To introduce clear regulations
on receiving the gifts
ACCEPTED
The new section on the ethics of conduct is
included into the law amendments;
Improving the activities of the disciplinary
councils and disciplinary commissions of the state
bodies;
Improving the legislative basis for regulation
conflict of interests;
Making the standards of conduct for civil
servants and the system of administrative ethics
management;
The protection of the civil servants informing
about corruption activities is introduced in the
draft;
In perspective introducing the position of the
ethics commissar and the gift regulations
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PUBLIC SERVICES QUALITY
introducing evaluation and control system;
making and refining the criteria and regulations in quality evaluation
and control;
ensuring the constant customers’ feedback on the public services
delivery quality
Drafting the Law on Public Services;
Improving the administrative procedures and management
in the government bodies
OECD RECOMMENDATIONS AND
CIVIL SERVICE REFORM MEASURES: EXAMPLES
CURRENT STAGE REFORMS IN CIVIL SERVICE
WE ARE INTERESTED IN LEARNING
THE ADVANCED INTERNATIONAL EXPERIENCE AND ITS APPLICATION
TO REFORMING AND IMPROVING THE CIVIL SERVICE IN KAZAKHSTAN
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OECD
European Union
World Bank
UNDP
AGENCY
JOINT
PROJECTS
AND
INITIATIVES
BILATERAL RELATIONS
Canada, UK, USA, France,
Japan, Korea, Hungary,
Poland, Spain, Turkey, etc.,
as well as
the countries of the region
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THE REGIONAL HUB FOR CIVIL SERVICE
CIVIL SERVICE AGENCY
ACADEMY OF PUBLIC ADMINISTRATION
PARTNER COUNTRIES
EXPERTISE, EXPERIENCE
AND KNOWLEDGE
COUNTRIES OF THE REGION
Studying and applying the best international experience;
Internships, conferences, forums, seminars;
Info-analytic portal, digital library, research, regional journal