Karl JohnsonMelbourne Northern Suburbs VICKarl.Johnson@outlook.com.au Mobile: 0421033792Willing to relocate.

WORK EXPERIENCEDistribution ManagerAustralian Micro Inverters P/L - Melbourne Northern Suburbs VIC - February 2012 to November 2015Reason for Leaving: Retrenchment ( Company went into Administration an closed business. )Responsibilities

Negotiate Contracts with Freight companies and freight brokers. Co-ordinate with customs brokers and shipping agents for container landing , unloading and

collection. Management and liaising with 3PL warehousing throughout Australia. Arrange deliveries to clients and business. Organising Truck Loading and Load plans and overseeing forklift drivers Dealing with SLI forms / Customs / Import / Exports.

Staff management and recruitment via Seek and agency services. Overseeing casual and full time warehouse staff. ( from 1 to 10 Members ) Supply Chain Purchasing / Supplier Sourcing / Arrangement of Shipping both locally and

internationally.

Inventory Management and Order picking Warranty processing / Customer queries/ Liaise between Supplier and clients. Trouble shooting customer complaints. Report writing using KPI's and data from MYOB / WMS / SIMPRO. Bar code scanning.

Daily Site opening and Closing. Site security Management. Building Maintenance management.Liaise with Landlord and tradesmen.

Accomplishments

Enable on-time service and delivery for clients and liaise with clients and freight companies to ensure timely deliveries and provide above standard service to all.

Designed and Introduced OHS procedures and Evacuation Procedures to the site and issued training to staff.Reduction of overhead cost for freight and shipping throughout Australia and New Zealand and random countries by negotiation and Sourcing.Provide product back-up support to staff and customers.Contribute to cost saving of Expos by handling installation set up and bump-out personally using my shop fitting experience and ability.On call availability during Christmas closure of business for emergency calls from clients.

Skills UsedI have a high standard of commitment and work ethic and accountability for my work.I get the job done and maintain low costs putting effort where effort is needed.I follow through to the end making sure success and excellent service is both achieved and received by all.I am reliable to the extent that I am the first to arrive and the last to leave.I use excellent customer service skills on the phone for handling product inquiries , shipping inquiries and general inquiries.I used cabinet making and shop fitting skills in the assembly and installation of Expo stand displays at the MEC.Melbourne Exhibition Centre.

Store ManagerStorage King - Clayton VIC - August 2009 to September 2011

ResponsibilitiesTo manage the day-to-day Operations of a Self Storage Facility and 30 Serviced Offices.Maintained License Tenant agreements with Serviced Office Clients as well as Marketing and sourcing newclients.Report writing of daily Balance sheet and Scoresheet for financial reporting to Head Office.Daily Processing and mail outs to customers.Monitor and manage Debtors.Liaise with Private Owners in regards to business performance.Organize and supervise Public auction via a Sub Contractor.Monitor and maintain cleaning of Serviced Offices and facilities.Business planning and Target development to increase performance of the site and Monthly rental income.AccomplishmentsApplied enthusiasm through Sales and Marketing Skills and Network abilities to build an under-performingbusiness from 73% Occupancy up to 92% Occupancy Rate on more than 1 occasion with impressive growth inAnnual rental income and merchandise Sales as well as reviving Private Investment interest in the company.Skills UsedSite management skills.Building Management.Negotiation of Serviced Office lease agreement contracts.Customer Phone Sales and Marketing.Networking within local business community.Business managementDebtor Level management.Risk control , security management( 24 hour availability for alarm call outs)Inventory control and stock taking.Staff management.

Store Manager

Storage King - Kilsyth VIC - May 2007 to August 2009ResponsibilitiesManaging the Self storage business at the Kilsyth Site location.Marketing and sourcing new clients.Report writing of daily Balance sheet and Scoresheet for financial reporting to Head Office.Daily Processing and mail outs to customers.Monitor and manage Debtors.Liaise with Private Owners in regards to business performance.Organize and supervise Public auction via a Sub Contractor.Monitor and maintain cleaning of site..Business planning and Target development to increase performance of the site and Monthly rental income.AccomplishmentsApplied enthusiasm and a high level of work ethic through Sales and Marketing skills and Networking abilitiesto build an under performing business from 50% Occupancy Rate up to 93% Occupancy Rate with impressivegrowth in Annual rental income and merchandise sales as well as reviving Private Investment interest in theCompany providing an incentive for he Private Licensee to build onto the existing Premises additional storagespace thereby virtually doubling the capacity for storage and business growth.Maintaining a low percentage of Debtor level.Skills UsedSite management skills.Building Management.Customer Phone Sales and Marketing.Networking within local business community.Business managementDebtor Level management.Risk control , security management( 24 hour availability for alarm call outs)Inventory control and stock taking.Staff management.

Operations Manager Valiant Commercial Furniture 1999-2000 To ensure the efficient operation of the Melbourne Warehouse, by ensuring that all customers delivery requests are met to their satisfaction, in the most cost effective way to the Company.

Responsibilities: Warehouse management - efficient stock control (receiving, dispatching, ordering, stock taking)Maintained high efficiency levels by - recruiting quality staff, openly communicating to maintain workplace motivation and professionally handling staff exits.To make sure that there is enough delivery staff available to efficiently perform the deliveries required on any given day.Responsibility to repair or to arrange for the repair of any stock that is damaged that can actually be repaired.Complete the manufacture of new furniture such as: Fitting brackets to furniture / Fitting folding legs to tabletops. Act as the Primary contact for the sales team to confirm the availability of stock.Ensure paperwork is completed correctly by drivers and is relevant to the delivery.Report to the State Manager weekly on all aspects of my role.

Organise timely Delivery schedules for drivers.

Arrange load plans and supervise loading.Delegate workloads todrivers.Fleet maintenance. / Fleet management.Manage fleet of Rigid Trucks and deliveryVans.Inventory control.Customer liaison / arranging appointments for deliveries and installation of office equipment.Liaise with City council for parking restrictions and permits for loading within CBD.Control timesheets and rostering. Perform Staff performance management reviews.Perform Interviews for hiring drivers / staff. Employment termination.KPI reporting and monitoring.

1998-1999 Supreme Dairy Night shift Manager RedundancySupreme Dairy – Melbourne based dairy distribution company – Customer base comprising both retail and industrial outlets across Melbourne. Approximately 30-40 drivers working on a shift basis.Duties/Achievements:

Introduced a system for controlling cash handling and key-access clients reducing the incidents of pilferage and minimising losses made by the company.

Oversaw Fleet maintenance of delivery vehicle Managed personnel activity including rostering Maintained high levels of customer satisfaction through efficient handling of queries and

taking of orders Ensured smooth business operations by completing daily operation reports for management Oversaw risk control and security monitoring procedures Managed cool-room activities Enforced loading procedures through receiving and dispatching Monitored date rotation of perishable stock and allocated on-road assistance

Various PositionsPrevious Employment - Melbourne VIC

2004- 2005 Self Employed Meat Retail business ( Sole Proprietor )2000-2003 Pampas Frozen foods ( Level 3 Forklift driver ) Retrenched1999-2000 Operations Manager Valiant Commercial Furniture1998-1999 Supreme Dairy Night shift Manager (Redundancy)1994-1999 Self Employed ( Johnson's Gym Service )1992-1994 Warehouse supervisor ( Olympic Fitness Equipment )1991-1992 Daimaru Australia P/L ( Warehouse Supervisor )..Retrenched1987-1991 Warehouse Manager ( Alltools Industrial P/L ) Retrenched

SKILLSDistribution Management (5 years), Warehouse Management (10+ years), Sales Management (7 years), Fleet management (4 years)Inventory Management (10+ years), Welding (1 year), Forklift Driving (10+ years), Staff Management, Staff Recruitment, Report Writing, Supply Chain Management, Logistics, Third Party Logistics Operations, HeavyRigid License, shop fitting, Retail Management, Retail Sales, Retail Experience, Self ManagementAWARDS

Facility of the Year KilsythMay 2008For the best performing and best business growth in a year at Storage King.I was Store Manager for Storage King KilsythMost Valued Manager of the YearNovember 2009Most Valued manager of the year for Storage King Monash.Most Back Links AwardNovember 2008Award given for having the most Back links to the business's website.Most improved Merchandise SalesMay 2008Making the most improvement in Merchandise sales through marketing campaign and independent initiative.

Operations ProceduresSeptember 2008 to PresentCertificate of recognition of training for 2007Performance ManagementSeptember 2008 to PresentCertificate of recognition of training for 2007

HOBBIES1st Place in weapons KataJune 1990Eastern Districts Junior Martial Arts tournament . 24th June 1990CERTIFICATIONSCombined Security Guard / Crowd ControllerApril 1992 to PresentPrivate agents act ( 2)General Duties (2)Industry / Society requirements(2)Firearms JustificationHandling suspectsEmergency proceduresHandling Violent encountersHuman relationsSituation analysis/ Intervention skilsReport writingLaw(10)Drugs / AlcoholEthicsFuture career developmentCertificate of Competency in use of a RevolverApril 1992 to PresentA Theoretical and Practical course in the safe use and handling of a Firearm as approved by the Firearmsconsultative committee.Aerobics Instructor - April 1993