kanika 2016mba

Embed Size (px)

Citation preview

  • 7/31/2019 kanika 2016mba

    1/83

    Page | 1

    CHAPTER- 1

    INTRODUCTION OF T-TECH

  • 7/31/2019 kanika 2016mba

    2/83

    Page | 2

    INTRODUCTION OF IT TRAINING COMPANY:

    It will be my great pleasure to introduce you to the most remarkable subject of LIVE PROJECT

    TRAINING in Web Development, Software Development, and Software Testing & Web

    Designing. I am pleased that you are interested for visiting this site and I look forward to join us.

    I have selected some interesting subjects for our studies and am excited about leading you in this

    venture.

    Perhaps the most important thing that I learned about taking online courses is that being a

    successful student is an exercise in discipline. You have to be self-motivated to get the work

    done. My advice to you is to dedicate three or four special blocks of time every week to work on

    this course.

    Development:

    We offer highly trained professionals with all skills required in the field of development with

    proficiency. We are working on .NET technology, Java, Open source PHP and SEO with Web

    Designing Tag Tools like Photoshop, Dreamweaver +DIV and Flash, etc.

    With software projects becoming more complex day by day, clients demand high visibility,

    frequent deliveries and smaller iteration cycles and as businesses change so does software.

    TT-TECH has grown into a complete IT solutions provider, serving a multitude of companies

    from across the India ranging from big corporate to small businesses and even entrepreneurial

  • 7/31/2019 kanika 2016mba

    3/83

    Page | 3

    start-ups. We provide a complete range of IT solutions to build, establish and sustain your

    web presence. Our mission is not only to make your presence felt on the World Wide Web

    but also develop corporate identity for our clients, effectively positioned for internet

    marketing.

    Our business idea is to make Internet easy and profitable. We do this by being big enough to

    offer a broad selection of services and at the same time being small enough to give you

    personal services. We start with a planning of a web business solution for you according to

    your business needs and give to your business a new height.

    We provides solution to make your company grow in the sequence of Web Consultancy,

    Personalized Software system, Email Marketing, Customer Services & Technical Support,

    Valuable Data Collection and your Precious Web Maintenance.TT-TECH specializes in

    developing Internet strategies for the digital economy-building brand, increasing revenue,improving customer loyalty, boosting stock value, improving partnerships and increasing

    communication flow.

    We offer cost effective, quick, and efficient web development solutions, focused to help our

    clients establish competitive advantage. Using development skills in ASP.NET, Java, Flash

    8.0, J2EE and other technologies, we engineer powerful and flexible web based.

    DEVELOPMENT CONTENTS1. Global Delivery Approach

    2. Search Engine Optimization and Web Promotion

    3. Mobility Solutions

    4. Custom Development Solutions

    5. on Line Development

    6. Point of sale Application.

    7. Complex Application Development.

    8. Web hosting & Domain Name Registration

  • 7/31/2019 kanika 2016mba

    4/83

    Page | 4

    CONSULTANCY:

    Our prestigious people with sound knowledge provide best consultation to make careers.

    Skilled and Knowledgeable recruiter of Executive talent

    TT-TECH, you get the best HR solutions for different domains in IT. Since our inception, we

    have made a mark as one of the most prominent recruitment consultants in India. With theongoing change in the various industries in India, which was initiated in the last decade, because

    of the globalization and open market strategies, companies are facing stiffer competitions from

    its MNC counterparts. Therefore, they have focused on the intensive business strategies, and a

    perfect HR strategy which is one of the most important aspects of a well managed company. This

    is why the importance of the recruitment agencies in India is felt in a greater extent these days.

    We believe in acquiring in-depth knowledge of the domains of our client, because we understand

    that without understanding the business of our clients, we cannot help them in their HR policies.

    Therefore, unlike other HR companies in India, we at TT-TECH have decided to narrow the

    horizon of our service, so that we can enhance the depth of the service. That is why our

    recruitment services are restricted to the IT and ITES sector only. Our extensive network enables

    us to source for the right candidates with the right experience and qualifications for our Clients.

  • 7/31/2019 kanika 2016mba

    5/83

    Page | 5

    We aim to be your partner and are able to identify and select candidates to fill your requirements

    in the technical, managerial and functional roles. With our extensive experience in HR, and

    expertise in placing candidates with top MNCs, we will provide customized solutions to your HR

    requirements. We make every effort to understand your Organizational needs, current

    requirements, market availability as well as the compensation for the positions we take up.

    CONTENTS

    1. Recruitment solutions

    2. Screening solutions

    3. Compensation and benefits Outsourcing solutions.

    4. Staffing solutions

    5. Placement6. CV Writing

    7. Mentoring Services

    Training in TT-TECH:

    TT-TECH's technical training programs are focused to throw light on the best practices.

    TRAINING our training feature hands-on tasks and real-world scenarios in few days, you'll be

  • 7/31/2019 kanika 2016mba

    6/83

    Page | 6

    more productive and embracing new technology standards. The goal of our training program is

    to provide the world with skilled human resources who are competent to practice and provide

    solutions in an ever-changing technology world. To attain this goal, TT-TECH uses a robust and

    well-researched proven training model. Trainees are exposed to a wide range of professional role

    models, mentors, and trainers while in the process they develop a professional identity that is

    uniquely their own. Since we always believe that each trainee bring with them their own unique

    skills and abilities, training experts recognizes and encourage them to develop and enhance these

    while sharing with other trainees. During the training period, our mentors provide an appropriate,

    graded sequence of experiential learning activities. Trainees are expected to attain increasing

    levels of autonomy and complexity in their progression from the role of student to the role of

    entry level professional by the end of the training where as our corporate training programs make

    the experienced profession filled with new passion to face the next project challenge with fullconfidence.

    Towards this aim, trainees may be asked to engage in a process of personal exploration with their

    supervisors and trainers. In this process, mentors will encourage trainees to discuss and reflect

    upon how their experiences, personal qualities, and interpersonal dynamics related to their

    professional functioning. Mentors take care to create a training relationship characterized by

    trust, safety, and respect. They also take care to differentiate between training and supervision.

    As such, the focus of the discussion is always directly related to the trainees professional

    functioning and development.

    We dont have any faculty; we have only currently working professionals to train you.

    TRAINING CONTENTS

    1. Class room Lectures

    2. Technical G D

    3. Case studies

    4. Project Presentations

    5. Interaction with various organization and experts from the Companies

    6. Learning by actual doing the work

    7. Opportunity to work on real time project

    8. Interview Preparation

  • 7/31/2019 kanika 2016mba

    7/83

    Page | 7

    FACILITIES :

    DEVELOPMENT Global Delivery Approach

    Search Engine Optimization and Web Promotion Mobility Solutions Custom Development Solutions On Line Development Point of sale Application. Complex Application Development. Web hosting & Domain Name Registration

    CONSULTANCY Recruitment solutions Screening solutions Compensation & benefits Outsourcing solutions. Staffing solutions Placement Point of sale Application. Mentoring Services

    TRAINING Class room Lectures Technical G D Case studies Project Presentation. Interaction with various organization and experts from the Companies Learning by actual doing the work Opportunity to work on real time project

    Interview Preparation.

    http://www.tttech.net/facilities.htmlhttp://www.tttech.net/facilities.html
  • 7/31/2019 kanika 2016mba

    8/83

    Page | 8

    ABOUT US:TT-TECH is providing Software Development, Consultancy and Training Services at

    Headquarter in Noida (UP), INDIA. We offer top quality, affordable IT & Recruitment Solutions

    to various business and organization. A proper understanding and blend of these elements

    enables us to deliver optimized solutions.

    OUR VISION:

    "To become a center of excellence in the field of Software Development, Training and

    Consultancy".

    OUR MISSION:

    "Our Mission is to achieve excellence in the production and services. We offer, in the method weemploy in the result we produce".

    OUR SPECIALIZATION:1. JAVA

    2. PHP

    3. ORACLE

    4. SQT

    5. SEO

    6. DOT NET

    7. C, C++ & DS

    8. LINUX

    9. WEB DESIGNING

    10. PROJECT TRAINING (SIX MONTHS/WEEKS)

    We provide best faculties in Industry for IT Services and provide good environment forstudents .

    http://www.tttech.net/java.htmlhttp://www.tttech.net/php.htmlhttp://www.tttech.net/oracle.htmlhttp://www.tttech.net/sqt.htmlhttp://www.tttech.net/seo.htmlhttp://www.tttech.net/dotnet.htmlhttp://www.tttech.net/C++.htmlhttp://www.tttech.net/linux.htmlhttp://www.tttech.net/webdesign.htmlhttp://www.tttech.net/register.htmlhttp://www.tttech.net/register.htmlhttp://www.tttech.net/webdesign.htmlhttp://www.tttech.net/linux.htmlhttp://www.tttech.net/C++.htmlhttp://www.tttech.net/dotnet.htmlhttp://www.tttech.net/seo.htmlhttp://www.tttech.net/sqt.htmlhttp://www.tttech.net/oracle.htmlhttp://www.tttech.net/php.htmlhttp://www.tttech.net/java.html
  • 7/31/2019 kanika 2016mba

    9/83

    Page | 9

    SWOT ANALYSIS

    STRENGTHS:

    Global R&D facility. Retention of the man-power is the best in the industry. Impressive list of clientele. Relatively lower receivable compared to the industry average. Diversified skill base across service lines Delivery capabilities & client satisfaction Commitment to go the extra mile Low cost advantage

    WEAKNESSES:

    Low operating margin. Free floating stock is very less. International market was huge but was underdeveloped Very Small player in global market Limited domain Clients not trusting the capabilities of Indian Software Cos.

    OPPORTUNITIES:

    In the branded product category. In the consultancy area. In the emerging technology areas like Blue Tooth, Cloud Computing etc. Huge global market Huge potential in domestic market

    THREATS:

    Increasing cost of human capital. Slowdown in the US economy.

  • 7/31/2019 kanika 2016mba

    10/83

    Page | 10

    Will face fierce competition in the areas of e-business. Competition by Indian companies in domestic market Presence of big companies in global market Slowdown in the banking, financial services and insurance (BFSI) sector

    SOFTWARE & WEB DEVELOPMENT

    TT-TECH has been offering software development, drawn from experience in research, training

    and facilitation in the areas of process improvement, product engineering, and quality and

    knowledge management. Our holistic approach to process improvement & development is based

    on the objective of integrating client, process, and technology, which are critical to the

    performance of software.

    Our Services

    1. Software Application Development

    2. Web-based Application Development.

    3. E-commerce solution

    4. Internet Marketing

    5. Graphic designing

    6. Point of sale Application7. Complex Application Development

    8. Web hosting Domain Name Registration

    9. Corporate Training

    School/College SolutionEducation system forms the backbone of every nation. The success of this system lies in correct

    knowledge dissemination process blended with smooth & efficient functioning of management

    system. Then this school solution by TT-TECH plays a very crucial role in streamlining thewhole system of education.

  • 7/31/2019 kanika 2016mba

    11/83

    Page | 11

    HR Solution

    While many organization are accustomed to a paper-heavy process to organize their Human

    Resource, HR Solution through the use of an automated System.

    Customer Support Solution

    Customer Support Solution (CSS) allows manufacturing and distribution company to deliver

    world-class customer service efficiently, accurately, and consistently. CSS allows you to manage

    all aspects of customer service.

    Multilevel Marketing Solution Multipoint Billing Solution

    Automobile Service Station Solution Departmental Chain Solution

    MAJOR COMPETITORS

    APNA SOLUTION:

    To Apna Solution based in INDIA is a unique professional graphic and web design and

    development company providing innovative business solutions. Apna Solution was founded with

    a team of entrepreneurs, marketing experts, developers and designers with many years

    collaborative experience in the IT web solutions industry. Our web development services have

    helped several businesses in developing highly interactive websites characterized by high end

    web applications. Our vast expertise in the arena of web development services has left an

    impeccable track record which can help you develop a winning website for your business .Our

    expertise of more than 5 years in delivering web design services and web development services

    has led us to become one of the trusted web partners of companies all over the globe. So,

    whether you need individual web design services or web development for your company, we are

    here to help you. Web Development Company India Professional team of Web Designers,

    Search Engine Optimizers, Web Developers, Creative writers, and Customer Service Executives

    at Apna Solution are experts in providing all web services as like: Web Design, Web

  • 7/31/2019 kanika 2016mba

    12/83

    Page | 12

    Development, Software Development, E-Commerce Development, SEO Services, Web Hosting

    Services, Bulk SMS & Email Marketing Services. Apna Solution is synonymous to Web

    Development & Design Company India, SEO Company Delhi NCR Noida India and Web

    Development C ompany Delhi India.

    Our company portfolio is designed to offer Technology Apna Solution for Custom Website

    Design, web development, E-commerce solutions, Graphic design, and Multimedia and SEO

    Services to bring cost effective and end-to-end internet marketing solutions and our true

    strength comes from combining the talents of best IT professionals to address customers needs.

    Please Visit our site and contact us today to know, "Why Apna Solution Web development

    Company is the right choice for your projects?"

    SERVICES:

    Apna Solution is an A to Z web Development Company always keeping its services up-to-date

    with the latest trends in the market, providing its customers all over the world with high-end,

    classy and easily extensible internet products. Solutions we offer range from creating custom

    website designs to developing business applications of any complexity. We have been extending

    creative and cost-effective services to the International markets with offices at the US and the

    Australia.

    Our range of services include:

    Advanced Web Development

    Our advanced web development services aims at executing dynamic applications that would

    meet the growing business needs on the web. Our technical capabilities allow us to deliver

    development of every complexity: from simple scripts to complex applications. Apna Solution

    will help you reinforce your online business taking advantage of multiple languages, databases

    and advanced programming.

    Business Application Development

    The global market brings new challenges for every business nowadays. Ever increasing

    competition and rapidly changing markets require businesses to stay alert, react quicker and

    perform better. Our solutions help clients to drive business value from technology investments

  • 7/31/2019 kanika 2016mba

    13/83

    Page | 13

    and capitalize on increased sales opportunities, cost efficiencies, new revenue stream generation

    and enhanced communications with customers, partners, suppliers and employees.

    Graphic Design / Multimedia

    Apna Solution offers a wide range of professional graphic design services including logo design,

    corporate identity development, multimedia and flash presentations. We are using most advanced

    web design tools, thus ensuring the top-notch quality of the end-product and complete

    satisfaction of our customers. Our step-by-step process guarantee s that nothing is overlooked in

    the final product.

    Maintenance and Support

    Web applications and websites require maintenance and support as your needs change and grow.Apna Solution provides maintenance and support services freeing you from maintaining

    expensive in-house support staff. We partner with our clients to help their online business

    running smoothly and error-free. Apna Solution provides a comprehensive set of maintenance

    and support services depending on your business needs.

    Independent QA and Testing

    Quality assurance and testing are extremely crucial in the software development cycle and

    should be introduced at the earliest stage of the project. The dedicated Quality Assurance

    Department at Apna Solution uses a wide range of comprehensive testing methods and tools to

    ensure that we deliver only the highest quality solutions. Apna Solution QA specialists have

    expertise in multiple technologies, platforms and standards. Our experience in domains embraces

    such areas as websites and advanced web portals, complex internet applications and client-server

    software.

    TEAM HIRE

    Team Hire Services is Indias leading staffing company and provides a range of Temporary and

    Permanent manpower solutions to various clients. The Temporary staffing group establishes a

    co-employment relationship with clients and takes responsibility for all compliance, HR and

    administrative of employees on assignment. The Permanent staffing group undertakes turn key

  • 7/31/2019 kanika 2016mba

    14/83

    Page | 14

    and recruitment mandates for permanent fulfillment. We view ourselves as a liquidity provider

    that enables better matching of demand and supply in labour markets. Team Hire started

    operations in 2006. Clients and Employees are serviced personally. An integrated contact centre

    for voice and email response

    SERVICES

    Many companies and IT departments find it challenging to respond to constantly changing

    technology needs and initiatives using only internal staff. To acquire strategic skills in a timely

    and cost-effective manner, many CEO's, MIS directors, and technical managers turn to Team

    Hire for quality solutions. Team Hire affords companies the ability to quickly respond to

    technology initiatives by strategically acquiring skills and cost-effectively managing available

    resources.Team Hire gives you the ability to deliver IT resources to your organization quicklyand efficiently by giving you the brainpower of highly trained IT consultants and specialists.

    Reliable, innovative IT professionals from Team Hire can help you take your company to the

    next level yet give you the flexibility to take on your greatest challenges without the expense,

    delay, or inconvenience of lengthy recruiting and assessment processes.

    Team Hire can support your needs in a variety of different areas and specialties, including:

    Software Development and Engineering Web Development Database Design and Administration Network Engineering and Administration Project Management Telecaller, BDM,Front Office Product Testing Staff for Engineering College

    Team Hire also has expertise in a variety of different specialties and industries that can augment

    your technology skill sets and improve your ability to meet business goals.

    Success in any IT outsourcing strategy depends on choosing the right partner that will best meet

    your IT skill, resource, and deliverable goals. Team Hire is that partner. Team Hire, through

  • 7/31/2019 kanika 2016mba

    15/83

    Page | 15

    quality-focused recruiting and hiring methods, provides the right people with the right skills

    whenever and wherever they are needed. The Team Hire team has years of industry experience

    and a proven record of providing highly qualified IT professionals.

    CORE TECHNOLOGY SOLUTIONS NOIDA

    Over the years CORE TECHNOLOGY SOLUTION has grown into a mature institution with

    global reputation, imparting high quality IT education and training. We are driven by the belief

    that training should be well planned, well prepared, fit for purpose and delivered by trainers who

    are motivational and inspirational, trainers who can make learning interesting and fun, trainers

    who can and will make a difference to your people and your organization.

    So here, you get to study from the very best of the industry professionals as we emphasize on

    filling the gap between a student and a professional. Apart from this we have a dedicated

    placement cell to help student find a good career after studying here. We provide all these

    facilities at a lower cost as we believe that student is an important part of the organization.

    Customized Business Solutions ERP Implementation Data Warehousing and Business Intelligence

    DEVELOPMENT

    We offer best-of-breed and fully trained professionals with all skills required in the field of

    development with proficiency.

    CONSULTANCY

    Our educated participants provides best consultantation to improve career way.

    TRAINING

    Here you get a chance to study from professionals having years of experience in their fields.

  • 7/31/2019 kanika 2016mba

    16/83

    Page | 16

    APNA SOLUTION NOIDA

    About Us

    Welcome! To Apna Solution based in INDIA is a unique professional graphic and web design

    and development company providing innovative business solutions. Apna Solution was founded

    with a team of entrepreneurs, marketing experts, developers and designers with many years

    collaborative experience in the IT web solutions industry.Apna Solution has been servicing

    clients across the globe, often operating as an extension of a client's internal team. Apna Solution

    delivers precision development with lowered costs and faster turnaround times. Apna Solution is

    in unique position to fulfill your business needs because we have the best combination of

    affordability and quality. Our customer oriented staff can help you in development process from

    start to finish including helping in identifying and understanding your business needs, mappingand suggesting with appropriate solution and discuss with you, develop the solution and keep

    you in design/development loop throughout the life cycle of the project to ensure that we are

    right track thus the final product fulfills the your business needs. and lets get started on a long

    term and mutually beneficial relationship. Web Design Company India With talented and

    professional team of Web Designers, Search Engine Optimizers, Web Developers, Creative

    writers, and Customer Service Executives, Apna Solutionis synonymous to Web Design

    Company India, SEO Company Delhi and Web Development Company Delhi India.

  • 7/31/2019 kanika 2016mba

    17/83

    Page | 17

    CHAPTER- 2

    RECRUITMENT &

    SELECTION

  • 7/31/2019 kanika 2016mba

    18/83

    Page | 18

    RECRUITMENT

    INTRODUCTION

    People are integral part of any organization today. No organization can run without its human

    resources. In todays highly complex and competitive situation, choice of right person at the right

    place has far reaching implications for an organizations functioning. Employee well selected

    and well placed would not only contribute to the efficient running of the organization but offer

    significant potential for future replacement. This hiring is an important function. The process of

    hiring begins with human resource planning (HRP) which helps to determine the number and

    type of people on organization needs. Job analysis and job design enables to specify the task and

    duties of hobs and qualification expected from prospective job HRP, job analysis, hob design

    helps to identify the kind of people required in an organization and hence hiring. It should be

    noted that hiring is an ongoing process and not confined to formative stages of an organization.Employees leave the organization in search of greener pastures, some retire and some die in the

    saddle. More importantly an enterprises grows, diversifies, take over the other units all

    necessitating hiring of new men and women. In fact the hiring function stops only when the

    organization ceases to exist.

  • 7/31/2019 kanika 2016mba

    19/83

    Page | 19

    Recruitment refers to the process of attracting, screening, and selecting a qualified person for a

    job. All companies in any industry can benefit from contingency or retain professional recruiters

    or outsourcing the process to recruitment agencies.

    The recruitment industry exists basically in four forms:

    1). Employment agencies deal with clerical, trades, temporary and temporary to hire employment

    opportunities.

    2). Recruitment websites and job search engines used to gather a s many candidates as possible

    by advertising a position over a wide geographic area. Although thought to be a cost effective

    alternative, a human resource (HR) department or department manager will spend time outside

    their normal duties reading and screening resumes. A professional recruiter has the ability to read

    and screen resumes, talk to potential candidates and deliver a selective group in a timely manner.

    3). " headhunters" for executive and professional positions. These firms are either contingency or

    retained. Although advertising is used to keep a flow of candidates these firms rely on

    networking as their main source of candidates.

    4). Niche agencies specialize in a particular industrial area of staffing.

    Some organizations prefer to utilize employer branding strategy and in-house recruitment instead

    of recruiting firms. The difference, a recruiting firm is always looking for talent whereas an

    internal department is focused on filling a single opening. The advantage associated withutilizing a third-party recruiting firm is their ability to know where to find a qualified candidate.

    Talent Management is a key component to the services a professional recruiting firm can

    provide.

    The stages in recruitment include sourcing candidates by networking, advertising or other

    methods. Utilizing professional interviewing techniques to understand the candidates skills but

    motivations to make a move, screening potential candidates using testing (skills or personality) is

    also a popular part of the process. The process is meant to not only evaluate the candidate but

    also evaluate how the candidate will fit into the organization. The recruiter will meet with the

    hiring manager to obtain specific position and type information before beginning the process.

    After the recruiter understands the type of person the company needs, they begin the process of

    informing their network of the opportunity. Recruiters play an important role by preparing the

    http://en.wikipedia.org/wiki/Employmenthttp://en.wikipedia.org/wiki/Recruiterhttp://en.wikipedia.org/wiki/Employment_agencyhttp://en.wikipedia.org/wiki/Employment_agencyhttp://en.wikipedia.org/wiki/Executive_searchhttp://en.wikipedia.org/wiki/Employer_brandinghttp://en.wikipedia.org/wiki/Advertisinghttp://en.wikipedia.org/wiki/Advertisinghttp://en.wikipedia.org/wiki/Employer_brandinghttp://en.wikipedia.org/wiki/Executive_searchhttp://en.wikipedia.org/wiki/Employment_agencyhttp://en.wikipedia.org/wiki/Employment_agencyhttp://en.wikipedia.org/wiki/Recruiterhttp://en.wikipedia.org/wiki/Employment
  • 7/31/2019 kanika 2016mba

    20/83

    Page | 20

    candidate and company for the interview, providing feedback to both parties and handling

    salary/benefits negotiations.

    Agency types

    The recruitment industry is based on the goal of providing a candidate to a client for a price. On

    one end of the spectrum there are agencies that are paid only if they deliver a candidate that

    successfully stays with the client beyond the agreed probationary period. On the other end of the

    spectrum there are agencies that are paid a retainer to focus on a client's needs and achieve

    milestones in the search for the right candidate, and then again are paid a percentage of the

    candidate's salary when a candidate is placed and stays with the organization beyond the

    probationary period. Today's (March 2011) recruitment industry is fairly competitive, therefore

    agencies have sought out ways to differentiate themselves and add value by focusing on some

    area of the recruitment life cycle. Here are five types of typical agencies.

    Traditional agency

    Also known as employment agencies, recruitment agencies have historically had a physical

    location. A candidate visits a local branch for a short interview and an assessment before being

    taken onto the agencys books. Recruitment consultants then work to match their pool of

    candidates to their clients' open positions. Suitable candidates are short-listed and put forward for

    an interview with potential employers on a contract or direct basis.

    Compensation to agencies takes several forms, the most popular are: A contingency fee paid by the company when an agency introduced candidate accepts a

    job with the client company. Typical fees range from 15% to 25% based on the

    candidates first-year base salary (fees as low as 12.5% can be found online). This type of

    recruitment usually has a rebate guarantee should the candidate fail to perform or leave

    within a set period of time (often up to a 3 month period and as much as a 100% rebate).

    An advance payment that serves as a retainer, also paid by the company, non-refundable

    paid in full depending on outcome and success (e.g. 40% up front, 30% in 90 days and

    the remainder once a search is completed). This form of compensation is generally

    reserved for high level executive search/headhunters

    Hourly Compensation for temporary workers and projects. A pre-negotiated hourly fee,

    in which the agency is paid and pays the applicant as a consultant for services as a third

    http://en.wikipedia.org/wiki/Employment_agencyhttp://en.wikipedia.org/wiki/Advance_paymenthttp://en.wikipedia.org/wiki/Retainer_agreementhttp://en.wikipedia.org/wiki/Retainer_agreementhttp://en.wikipedia.org/wiki/Advance_paymenthttp://en.wikipedia.org/wiki/Employment_agency
  • 7/31/2019 kanika 2016mba

    21/83

    Page | 21

    party. Many contracts allow a consultant to transition to a full-time status upon

    completion of a certain number of hours with or without a conversion fee.

    HEADHUNTERS

    A " headhunter " is an industry term for a third-party recruiter who seeks out candidates oftenwhen normal recruitment efforts have failed. Headhunters are generally considered more

    aggressive than in-house recruiters or may have pre-existing industry experience and contacts.

    They may use advanced sales techniques. They may also purchase expensive lists of names and

    job titles but more often will generate their own lists. They may arrange a meeting or a formal

    interview between their client and the candidate and will usually prepare the candidate for the

    interview, help negotiate the salary and conduct closure to the search. They are frequently

    members in good standing of industry trade groups and associations. Headhunters will often

    attend trade shows and other meetings nationally or even internationally that may be attended by

    potential candidates and hiring managers.

    Headhunters are typically small operations that make high margins on candidate placements

    (sometimes more than 30% of the candidates annual compensation). Due to their higher costs,

    headhunters are usually employed to fill senior management and executive level roles.

    Headhunters are also used to recruit very specialized individuals; for example, in some fields,

    such as emerging scientific research areas, there may only be a handful of top-level professionals

    who are active in the field. In this case, since there are so few qualified candidates, it makes

    more sense to directly recruit them one-by-one, rather than advertise internationally for

    candidates. While in-house recruiters tend to attract candidates for specific jobs, headhunters will

    attract both candidates and actively seek them out as well. To do so, they may network, cultivate

    relationships with various companies, maintain large databases, purchase company directories or

    candidate lists and cold call prospective recruits.

    Headhunters are increasingly using social media to find and research candidates. This approach

    is often called social recruiting. Niche recruiters

    'Specialized recruiters' exist to seek staff with a very narrow specialty. Because of their focus,

    these firms can very often produce superior results due to their ability to channel all of their

    resources into networking for a very specific skill set. This specialization in staffing allows them

    to offer more jobs for their specific demographic which in turn attracts more specialized

    http://en.wikipedia.org/wiki/Executive_searchhttp://en.wikipedia.org/wiki/Sales_techniqueshttp://en.wikipedia.org/wiki/Cold_callinghttp://en.wikipedia.org/wiki/Social_mediahttp://en.wikipedia.org/wiki/Social_recruitinghttp://en.wikipedia.org/wiki/Social_recruitinghttp://en.wikipedia.org/wiki/Social_mediahttp://en.wikipedia.org/wiki/Cold_callinghttp://en.wikipedia.org/wiki/Sales_techniqueshttp://en.wikipedia.org/wiki/Executive_search
  • 7/31/2019 kanika 2016mba

    22/83

  • 7/31/2019 kanika 2016mba

    23/83

    Page | 23

    IN-HOUSE RECRUITMENT

    Under pressure to reduce costs, both large- and medium-sized employers tend to undertake their

    own in-house recruitment, using their human resources department, front-line hiring managers

    and recruitment personnel who handle targeted functions and populations. In addition to

    coordinating with the agencies mentioned above, in-house recruiters may advertise job vacancies

    on their own websites, coordinate internal employee referrals, work with external associations,

    trade groups and/or focus on campus graduate recruitment. Some large employers choose to

    outsource all or some of their recruitment process (recruitment process outsourcing) however a

    much more common approach is for employers to introduce referral schemes where employees

    are encouraged to source new staff from within their own network.

    Executive research firms and passive candidate sourcing firms

    These firms are the new hybrid firms in the recruitment world able to combine the research

    aspects (discovering passive candidates) of recruiting and combine them with the ability to make

    hires for their clients. These firms provide competitive passive candidate intelligence to support

    companies' recruiting efforts. Normally they will generate varying degrees of candidate

    information from those people currently engaged in the position a company is looking to fill.

    These firms usually charge a daily rate or fixed fee. Executive research can help companies

    uncover names that cannot be found through traditional recruitment methods and will allow

    human resource managers and internal recruiters more time to deal with face to face interviews.

    HIRING INVOLVES TWO BOARD ACTIVITIES:-

    i) Recruitment

    ii) Selection

    DEFINATION OF RECRUITMENT

    According to Edwin B. Flippo , Recruitment is the process of searching the candidates for employment and stimulating them to apply for jobs in the organization . Recruitment is the

    activity that links the employers and the job seekers.

    Recruitment of candidates is the function preceding the selection, which helps create a pool of

    prospective employees for the organization so that the management can select the right candidate

    http://en.wikipedia.org/wiki/Employerhttp://en.wikipedia.org/wiki/Human_resourceshttp://en.wikipedia.org/wiki/Graduate_recruitmenthttp://en.wikipedia.org/wiki/Recruitment_process_outsourcinghttp://en.wikipedia.org/wiki/Recruitment_process_outsourcinghttp://en.wikipedia.org/wiki/Graduate_recruitmenthttp://en.wikipedia.org/wiki/Human_resourceshttp://en.wikipedia.org/wiki/Employer
  • 7/31/2019 kanika 2016mba

    24/83

    Page | 24

    for the right job from this pool. The main objective of the recruitment process is to expedite the

    selection process.

    Recruitment is a continuous process whereby the firm attempts to develop a pool of qualified

    applicants for the future human resources needs even though specific vacancies do not exist.

    Usually, the recruitment process starts when a manger initiates an employee requisition for a

    specific vacancy or an anticipated vacancy.

    RECRUITMENT NEEDS ARE OF THREE TYPES: PLANNED:

    The needs arising from changes in organization and retirement policy.

    ANTICIPATEDAnticipated needs are those movements in personnel, which an organization can predict by

    Studying trends in internal and external environment. UNEXPECTED

    Resignation, deaths, accidents, illness give rise to unexpected needs. Capable applicants for

    Employment. The process begins when new recruit are sought and ends when their

    application are submitted. The result is a pool of applicants from which new employees are

    selected. Theoretically, recruitment process is said to end with receipt of application in

    practice the activity extends to the screening applicants as to eliminate those who are not

    qualified for job.

    PURPOSE AND IMPORTANCE The general purpose of recruitment is to provide a pool of potentially qualified job candidates.

    Specifically, the purposes are to:

    1) Determine the present and future requirement of the organization in conjunction with its

    personnel planning and job analysis activities

    2) Increase the job pool of job candidates at minimum cost;

    3) Help increase the success rate of the selection process by reducing the number visible under

    qualified or job application;

    4) Help reduce the probability that job applicants, once recruited selected, will leave to

    organization only after a short period of time;

    5) Meet the organizations legal and social obligation regarding the composition of its workforce;

    6. Being identifying and preparing potential job applicants who will be appropriate candidates;

  • 7/31/2019 kanika 2016mba

    25/83

    Page | 25

    7. Increase organization individual effectiveness in the short term and long term;

    8. Evaluate the effectiveness of various recruiting technique and sources for all types of job

    Applicants.

    FACTORS AFFECTING RECRUITMENT

    There are a number of factors that affect recruitment. These are broadly classified into

    Two categories:

    1. Internal factors

    2. External factors

    INTERNAL FACTORS

    The internal factors also called as endogenous factors are the factors within the organi zation

    that affect recruiting personnel in the organization.

    SOME OF THESE ARE:-

    SIZE OF THE ORGANIZATION

    The size of the organization affects the recruitment process. Larger organization finds

    recruitment less problematic than organization with smaller in size.

  • 7/31/2019 kanika 2016mba

    26/83

    Page | 26

    RECRUITING POLICY:

    The recruitment policy of the organization i.e. recruiting from internal sources and external

    sources also affect the recruitment process. Generally, recruitment through internal sources is

    preferred, because own employees know the organization and they can well fit in to the

    organization culture.

    IMAGE OF THE ORGANIZATION

    Image of the organization is another factor having its influence on the recruitment process of the

    organization. Good image of the organization earned by the number of overt and covert action by

    management helps attract potential and complete candidates. Managerial actions like good public

    relations, rendering public service like building roads, public parks, hospitals and schools help

    earn image or goodwill for organization. That is why chip companies attract the larger numbersof application.

    IMAGE OF THE JOB

    Better remuneration and working conditions are considered the characteristics of good image of

    a job. Besides, promotion and carrier development policies of organization also attract potential

    candidates.

    EXTERNAL FACTORS:

    Like internal factors, there are some factors external to organization, which have their influence

    on recruitment process. Some of these are given below:-

    Demographic factors

    As demographics factors are intimately related to human beings, i.e. employees, these have

    profound influence on recruitment process. Demographic factors include age, sex, Literacy,

    economics status etc

    Labor market

    Labor market condition I.e. supply and demand of labor is of particular importance in affecting

    recruitment process. E.g. if the demand for specific skill is high relative to its supply is more than

    for particular skill, recruitment will be relatively easier.

  • 7/31/2019 kanika 2016mba

    27/83

    Page | 27

    Unemployment situation

    The rate of unemployment is yet another external factor its influence on the recruitment process.

    When the employment rate in an area is high, the recruitment process tends to simpler. The

    reason is not difficult to seek. The number of application is expectedly very high which makes

    easier to attract the best-qualified applications. The reserve is also true. With low rate of

    unemployment, recruiting process tend to become difficult

    Labor laws

    There are several labor laws and regulations passed by the central and state governments that

    govern different type of employment. These cover working condition, compensation, retirement

    benefits, safety and health of employee in industrial undertakings. The child Labour Act, 1986;

    for example prohibits employment of children in certain employments. Similarly several other

    acts such as the Employment Exchange Act,1958; The Apprentice Act, 1961; the FactoryAct,1948; and The Mines Act, 1952 deal with recruitment.

    LEGAL CONSIDERATIONAnother external factor is legal consideration with regard to employment reservation of jobs for

    schedule tribes, and other backward class (OBC) is the popular examples of such legal

    consideration. The supreme court of India has given its verdict in favor of 50 per cent of jobs and

    seats. This is so in case admission in the educational institutions also.

    Internal Recruitment

    Advantages

    Cheaper and quicker to recruit People already familiar with the business and how it operates Provides opportunities for promotion with in the business can be motivating Business already knows the strengths and weaknesses of candidates

    Disadvantages

    Limits the number of potential applicants No new ideas can be introduced from outside the business May cause resentment not appointed amongst candidates Creates another vacancy which needs to be filled

  • 7/31/2019 kanika 2016mba

    28/83

    Page | 28

    External Recruitment

    Advantages

    Outside people bring in new ideas Larger pool of workers from which to find the best candidate People have a wider range of experience

    Disadvantages

    Longer process More expensive process due to advertisements and intervie ws required Selection process may not be effective enough to reveal the best candidate

    INTERNAL SOURCES

    Present employees: Promotions and transfer from among the present employees can be good sources of recruitment.

    Promotion implies upgrading of an employee to a higher position carrying higher status, pay and

    responsibilities. Promotion from among the present employees is advantageous because the

    employees promoted are well acquainted with the organization culture, they get motivated and it

    is cheaper also. Promotion from among the person employees also reduces the requirement of

    job training. However, the disadvantage lies in limiting the choice of the few people and denying

    hiring of outsiders who may be better qualified and skilled. Furthermore, promotion from among

    present employees also results in inbreeding, which creates frustration among those not

    promoted. Transfer refers to shifting an employee from one job to another without any change in

    the position/post, status and responsibilities. The need for transfer is felt to provide employees a

    broader and carried base, which is considered necessary for promotion. Job rotation involves

    transfer of employees from one job to another job on the lateral basis.

    Former employees:

    Former employees are another source of applicant for vacancies to be filled up in the

    organization. Retired or retrenched employees may be interested to e come back the company to

    work on the part time basis. Similarly, some former employees who had left the organization for

    any reason, any come back to work. This source has the advantages of hiring people whose

    performance is already known to the organization.

  • 7/31/2019 kanika 2016mba

    29/83

    Page | 29

    Employee referrals:

    This is yet another internal source of recruitment. The existing employees refer to the family

    members, friends and relatives to the company potential candidates for the vacancies to be filled

    up in the organization. This source serves as the most effective methods of recruiting people in

    the organizations because refer to those potential candidates who meet the company requirement

    known to them from their own experience. The referred individuals are expected to be similar in

    type in the of race and sex, for example, to those who are already working in the organization

    Previous applicant:

    This is considered as internal source in the sense that appli cations from the potential candidates

    are already lying with organization. Sometimes the organization contacts though mail or

    messengers these applicants to fill up the vacancies particularly for unskilled or semiskilled jobs.

    EVALUATION OF INTERNAL SOURCES :

    Let us, evaluate the internal source of recruitment. Obviously, it can be done in terms of its

    advantage and disadvantage the same are spelled out as follows:

    ADVANTAGES:

    The advantages of the internal source of recruitment include the following:

    Familiarity with own employees :

    The organization has more knowledge and familiarity with the strengths and weaknesses of its

    own employees than of strange on unknown outsiders.

    Better use of the talent:

    The policy of internal recruitment also provides an opportunity to the organization to make a

    better use of talents internally available and to develop them further and further.

    Economical recruitment :

    In case of internal recruitment, the organization does not need to spend much money, time and

    effort to locate and attract the potential candidates. Thus, internal recruitment proves to be

    economical, or say, inexpensive.

    Improves morale:

    This method makes employees sure that they would be preferred over the outsiders as and when

    they filled up in the organization vacancies.

  • 7/31/2019 kanika 2016mba

    30/83

    Page | 30

    A motivator:

    The promotion through internal recruitment serves as a source of motivation for the employees to

    improve their carrier and income. The employees feel that organization feel that organization is a

    place where they can build up their life-long career. Besides, internal recruitment also serves as a

    means of attracting and retaining employees in the organization.

    DISADVANTAGES :

    The main drawback associated with the internal recruitment is as follows:

    Limited choice:

    Internal recruitment limits its choice to the talents available within the organization. Thus, it

    denies the tapping of talents available in the vast labor market outside the organization.

    Moreover, internal recruitment serves as a means for inbreeding, which is never healthy for the

    future organizations.

    Discourage competition :

    In this system, the internal candidates are protected from competition by not giving opportunity

    to otherwise competent candidates from outside the organization. This in turn, develops a

    tendency among the employees to take the promotion without showing extra performance.

    Stagnation of skills:

    With the feeling that internal candidates will surely get promoted, their skill in the long run maybecome stagnant or obsolete. If so, productivity and sufficiency of the organization, in turn,

    decreases.

    Creates conflicts:

    Conflicts and controversies surface among the internal candidates, whether or not they deserve

    promotion

    EXTERNAL SOURCES:

    External sources of recruitment lie outside the organization. These outnumber internal sources.

    The main ones are listed as follows:

    Employment exchanges :

    The national commission labor (1969) observed in its report that in the pre-independence era, the

    main source of labor war rural areas surrounding the industries. Immediately after independence,

  • 7/31/2019 kanika 2016mba

    31/83

    Page | 31

    national employment services were established to bring employer and job seeker together. In

    response to it, the compulsory notification of vacancies act of 1959 (Commonly called

    employment exchange act) was instituted which become operative in 1960.the main functions of

    these employment exchanges with the branches in most cities are registration of job seeker and

    tier placement in the notified vacancies. It is obligatory for employer to inform about the

    outcome of selection within 15 days to the employment exchange. Employment exchange is

    particularly useful in recruiting blue-collar, white- collar and technical workers.

    Employment agencies:

    In addition to the government agencies, there are number of private agencies that register

    candidates for employment and furnish a list of suitable candidates from the data bank as and

    when sought by the prospective employer. Generally, these agencies select personnel forsupervisory and the higher levels. The main function of these agencies is to invite application

    and short-list the suitable candidates for the organization. Of course, the representative of the

    organization takes the final decision on selection. The employer organizations derive several

    advantages through this source. The time saved in this method can be better utilized elsewhere

    by the organization. As the organizational identity remains unknown to the job speakers, it, thus,

    avoid receiving letters and attempts to influence.

    Advertisement:

    This method of recruitment can be used for jobs like clerical, technical, and managerial. The

    higher the position in the organization, the more specialized the skills or the shorter the supply of

    that resources in the labour market, the more widely dispersed the advertisement are likely to be.

    For instance, the search for a top executive might include advertisements in a national daily like

    the Hindu. Some employers/companies advertise their post by giving them post box number of

    the name of some recruiting agency. This is done to particular keep own identity secret to avoid

    unnecessary correspondence with the applicants. However the disadvantage of these blind

    advertisement, i.e., post box number is that the potential job seekers are the hesitant without

    unknowing he image of the organization, on the one hand, and the bad image/ reputation that the

    blind advertisement have received because of the organizations that placed such advertisements

    without position lying vacant just to know supply of labor/ workers in the labor market, on the

  • 7/31/2019 kanika 2016mba

    32/83

    Page | 32

    other. Ilepreparing advertisement, a lot of care has to be taken to make it clear and to the point.

    It must ensure that some self- lection among applicant take place and only qualified applicant

    responds the advertisement copy should be prepared by using a four-point guide called AIDA .

    The letters in the acronym denote that advertisement should attract Attention, gain Interest,

    arouse a Desire and result in action However, not many organizations mention complete

    detail about job positions in there advertisement. What happened is that ambiguously

    worded and broad-based advertisements may generate a lot irrelevant application, which

    would, by necessity, increasing the cost of processing them.

    Professional Associations

    Very often, recruitment for certain professional and technical positions is made through

    professionals association also called Headhunters. Institute of Engineers, All IndiaManagement Association, etc., provide placement service to the members. The

    professional associations prepare either list of jobseekers or publish or sponsor journal

    or magazines containing advertisements for their member. It is particularly useful for

    attracting highly skilled and professional personnel. However, in India, this is not a

    very common practice and those few provide such kind service have not been able to

    generating a large number of application.

    Campus Recruitment:

    This is another source of recruitment. Though campus recruitment is a common

    phenomenon particularly in the American organizations, it has made rather recently. Of

    late, some organizations such as HLL, HCL, L&T, Citibank, Cadbury ANZ Grind

    lays, etc., in India have started visiting educational and training institute/ campuses for

    recruitment purposes. Many Institutes have regular placement cells / offices to serve liaison

    between the employer and the students. Tezpur Central University has one Deputy Director

    (Training and Placement) for purpose of campus recruitment and placement. The method of

    campus recruitment offers certain advantages to the employer organizations. First, the most of

    the candidates are available at one place; second, the interviews are arranged at short

    notice; third, the teaching is also met; fourth, it gives them opportunity to sell the

    organization to a large students body who would be graduating subsequently. The

  • 7/31/2019 kanika 2016mba

    33/83

    Page | 33

    disadvantages of this of recruitment are that organizations have to limit their selection to

    only entry positions and they interview the candidates who have similar education and

    experience, if at all.

    Deputation

    Another source of recruitment is deputation I.e., sending an employees to another

    organization for the short duration of two to three years. This method of recruitment is

    practice in a pretty manner, in the Government department and public sector organization

    does not have to incurred the initial cast of induction and training. However, the

    disadvantages of this of deputation is that deputation period of two/three year is not

    enough for the deputed employee to provide employee to prove his/her mettle, on the one

    hand, and develop commitment with organization to become part of it, on the other.

    Word-of-mouth

    Some organizations in India also practice the w ord-of- mouth method of recruitment. In this

    method , the word is passed around the vacancies or opening in the organization. Another

    from of word-of- mouth method of employee- pinching i.e., the employee working In another

    organization is offered by the rival organization. This method is economic, in terms of both

    time and money. Some of the organization maintain a file applications and sent a bio-data

    by a job seeker. These serve as a very handy as when there is vacancy in the organization. The

    advantage of this method is no cost involved in recruitment. However, the disadvantages of

    this method of recruitment are non- availability of the candidates when needed choice of

    candidates is restricted to a too small number

    Raiding or Poaching

    This is another sources of recruitment whereby the rival firm by offering terms and

    conditions, try to attract qualified employees to join the. This raiding is a common feature in

    the Indian organizations. For instance, service executive of HMT left to join Titan Watch

    Company, so also exodus of pilot from Indian Airlines to join the private air taxi operator. In

    fact, raiding has become challenge for the human resource manager. Besides these, walk - ins,

  • 7/31/2019 kanika 2016mba

    34/83

    Page | 34

    contractors, radio and television, acquisitions and merger, etc., art some other sources of

    recruitment used by organization.

    EVALUATION OF EXTERNAL SOURCES:

    Like the internal source of recruitment, external sources are mixed of advantages and

    disadvantages

    ADVANTAGES:-

    Open process

    Being a more open process, it is likely to attract a large number of applicants/application. The, in

    turn, widens it option of selection.

    Availability of Talented Candidates:-

    With the large pool of applicants, it becomes possible for organization to have talentedcandidates from the outside. Thus, it introduces new blood in the organization.

    Opportunity to Select the Best Candidate:-

    With the large pool of applicants, selection process becomes competitive. This increases

    prospects for selection the best candidates.

    Provides healthy competition :-

    As the external members are supposed to be more trained and efficient. With such a background,

    they work with the positive attitude and greater vigor. This helps create healthy competition and

    conductive work environment in the organization.

    DISADVANTAGES:-

    However, the external sources of recruitment suffer from certain disadvantages too, these are:

    Expensive and time consuming:

    This method of recruitment is both expensive and time consuming. There is no guarantee that

    organization will get good and suitable candidates.

    Unfamiliarity with the Organization :

    As candidates some outside the organization, they are not familiar with tasks, job nature

    and the international scenario of the organization.

    Discourage the Existing Employee:

  • 7/31/2019 kanika 2016mba

    35/83

    Page | 35

    Existing employees are not sure to get promotion. This discourages them to do the hard work.

    This, in turn, boils down to decreasing productivity of the organization.

    PHILOSOPHIES OF RECRUITMENT The traditional philosophy of recruiting has been to get as many people to apply for a

    job as possible. A large number of jobseekers waiting in queues would make the final

    selection difficult, often resulting in wrong selection. Job dissatisfaction and employee

    turnover are the consequence of this. A persuasive agreement can be made that matching the

    needs of the organization to the needs of the applicants will enhance the effectiveness of the

    recruitment process. The result will be a workforce which is likely to stay with the organization

    longer and performs at a higher level of effectiveness. Two approaches are available to bring

    about match. They Realistic Job Preview (RJP)

    Job Compatibility Questionnaire (JCQ)

    Realistic Job Previews:

    Realistic job preview provides complete job related information , both positive and

    negative, to the applicants. The information provided will help job seekers to evaluate the

    compatibility among the jobs and their personal ends before hiring decisions are made.

    RJPs can result in self selection process- job applicant can decide where to attend the

    interviews and tests for final selection or withdraw them the initial stage. Research on

    realistic recruiting shows a lower rate of employee turnover in case of employee recruited

    through RJPs, particularly for more complex jobs and higher level of job satisfaction and

    performance, at the initial stage of employment. RJPs are more beneficial for

    organization hiring at entry level, when there are unemployment. Otherwise the approach

    may increase the cost of recruiting by increase the average time it takes to fill each job.

  • 7/31/2019 kanika 2016mba

    36/83

    Page | 36

    Job Compatibility Questionnaire

    The job compatibility questionnaire was developed to determine whether applicant

    preferences for work match the characteristics of the job. The JCQ is designed to collect

    the information on aspect of a job, which has bearing on employee performance,

    absenteeism, and turnover and job satisfaction. The underlying assumption of the JQC is

    that greater the compatibility between an the jobseeker, the greater the profitability of

    employee effectiveness and longer the tenure. The JCQ is a 400- item instrument that

    measure job factors, which are related to performance, sa tisfaction, turnover and

    absenteeism. Items cover the following job factors: task requirement, physical

    environment, customer characteristics, peer characteristics, leader characteristics,

    compensation preference, task variety, job autonomy, physical demands, and work

    schedule.

    RECRUIMENT PROCESS

    As stated earlier, recruitment is the process of location, identifying, and attracting capable

    applications for jobs available in an organization. Accordingly, the recruitment process

    comprises the following five steps:

    Recruitment planning;

    Strategy Development;

    Searching;

    Screening;

    Evaluation and Control.

  • 7/31/2019 kanika 2016mba

    37/83

    Page | 37

    Recruitment Planning: -

    The first involved in the recruitment process is planning. Hire, planning involves to draft a

    comprehensive job specification for the vacant position, outline its major and minor

    responsibilities; the skills, experience and qualifications needed; grade and level of pay;

    starting date; whether temporary or permanent; and mention of special condition, if any,

    attached to the job to be filled.Strategy Development:-

    Once it is known how many with what qualification of candidates are required, the next

    step involved in this regard is to device a suitable strategy for recruitment the candidates

    in the organization. The strategic considerations to be considered may include issues like

    whether to prepare the required candidates themselves or hire it from outside, what type

    of recruitment method to be used, what geographical area be considered, for searching

    the candidates, which source of recruitment to be practiced, and what sequence of

    activities to be followed in recruiting candidates in the organization.

  • 7/31/2019 kanika 2016mba

    38/83

    Page | 38

    Searching :-

    This step involves attracting job seeders to the organization. There are broadly two sources used

    to attract candidates. These are:

    Internal Sources

    External Sources.Screening:-

    Through some view screening as the starting point of selection, we have considered it as

    an integral part of recruitment. The reason being the selection process starts only after the

    application have been screened and short listed. Let it be exemplified with an example. In

    the Universities, application is invited for filling the post of Professors. Application received in

    respond to invitation, i.e. advertisement are screened and short listed on the basis of

    eligibility and suitability. Then, only the screened applicant are invited for seminarpresentation and personal interview. The selection process starts from here, i.e., seminar

    presentation or interview. Job specification is invaluable n screening. Applications are screened

    against the qualification, knowledge, skills, abilities, interest and experience mentioned in the job

    specification. Those who do not qualify are straightway eliminated from the selection process.

    The techniques used for screening candidates are vary depending on the source of supply and

    method used for recruiting. Preliminary applications, de-selections tests and screening interviews

    are common techniques used for screening the candidates.

    Evaluation and control:-

    Given the considerable involved in the recruitment process, its evaluation and control is,

    therefore, imperative. The costs generally incurred in a recruitment process include:

    Salary of recruiters; Cost of time spent for preparing job analysis, advertisement, etc.; Administrative expenses; Cost of outsourcing or overtime while vacancies remain unfilled;

    Cost incurred in recruiting unsuitable candidates.

    In view of above, it is necessary for a prudent employed to try answering certain questions

    like:

    Whether the recruitment methods are appropriate and valid? Whether the recruitment process followed in the organization is effective at all or not?

  • 7/31/2019 kanika 2016mba

    39/83

    Page | 39

    METHODS OF RECRUITMENT:

    Recruitment methods refer to the means by which an organization reaches to the potential

    job seeker. It is important to mention that the recruitment methods are different from the

    resources of recruitment. The major line of distinction between the two is that while the

    former is the means of establishing links with the prospective candidates, the latter is

    location where the prospective employees are available. Dunn and Stephen have broadly

    classified methods of recruitment into three categories. These are;

    Direct Method; Indirect Method; Third Party Method.

    Brief descriptions of these are follows : Direct Method:

    In this method, the representatives of the organizations are sent to the potential candidates

    in the educational and training institutes. They establish contacts with the candidates seeking

    jobs. Person pursuing management, engineering, medical, etc. programmers are mostly

    picked up the manner.

    Sometimes, some employer firm establishes with professors and solicits information about

    student with excellent academic records. Sending the recruiter to the conventions,

    seminars, setting up exhibits at fairs and using mobile office to go to the desired

    centers are some other methods used establish direct contact with the job seekers.

    Indirect Method :

    Indirect methods include advertisements in the newspaper, on the radio and television,

    in professional journals, technical magazines, etc. this method is useful when Organization

    dose not find suitable candidates to be promoted to fill up the higher posts, When the

    organization want to reach out a vast territory, and When organization wants to fill up scientific,

    professional and technical posts.

    The experience suggests that the higher the position to be filled up in the organization, or

    the skill sought by the sophisticated one, the more widely dispersed advertisement is likely

    to be used to reach too many suitable candidates. Sometimes, many organizations go for

    what referred to as blind advertisement in which only Box No. is given and the

  • 7/31/2019 kanika 2016mba

    40/83

    Page | 40

    identity of the organization is not disclosed. However, organizations with regional or

    national repute do not usually use blind advertisements for obvious reasons While placing

    an advertisement to reach to the potential candidates,

    The following three points need to borne in mind :

    To visualize the type of the applicant one is trying recruit; To write out a list of the advantages the job will offer; To decide where to run the advertisement , i.e., newspaper with local, state, nation-

    wide and international reach or circulation.

    Third Party Method:

    These include the use of private employment agencies, management consultants,

    professional bodies PR associations, employee referral or recommendation, voluntaryorganization, trade banks, labor contractors, etc., to establish contact with the job seekers.

    Now, a question arises; which particular method is to be used to recruit employee in the

    organization? The answer to it is that it will depend on the policy of the particular firm, the

    position of the labor supply, the government regulations in this regard and agreements

    with labor organizations. Notwithstanding, the best recruitment method is to look first

    within the organization.

    EFFECTIVENESS OF RECRUIITMENT PROGRAMME

    Though there has so far not been evolved any formula such that makes recruitment programme

    necessitates having certain attributes such as:

    A well defined recruitment policy. A proper organizational structure. A well - laid down procedure for locating potential jobseeker A suitable method and technique for tapping and utilizing these candidates

    A continuous assessment of effectiveness of recruitment programme and incorporation of

    suitable modifications from time to improve the effectiveness of the programme.

    An ethically sound fool-proof telling an applicant all about the job and its position, the

    firm to enable the candidate to judiciously decide whether or not to apply and join the firm, if

    selected.

  • 7/31/2019 kanika 2016mba

    41/83

    Page | 41

    RECENT EXAMPLE OF RECRUITMENT :

    Office 01609 889002

    Mobile 07760 880554

    Fax 01609 711516

    Example Recruitment Group Ltd Evolution Business Centre 6 County Business Park Darlington

    Road. Northallerton DL6 2NQ Example Recruitment Group Ltd is experts in identifying the best

    people for your organization.

    Our ethos is simple; we provide a refreshingly honest, open and transparent service that is

    effective and efficient for our clients and gives them the confidence that their recruitment

    campaigns are in good hands. Our robust vetting procedures ensure we provide you with the

    right people, with the right skills at the right time. Our consultants are specialists in the Gas,

    Renewable Energy, Utilities and Mechanical and Electrical markets with strong networks acrossthe UK. So, if you are looking to add resource to your existing workforce on either a permanent

    or temporary basis, contact us and let us show you why we are consistently leading the field.

    Email us at [email protected] or call us on 01609 889002.

    CASE STUDY

    A Fortune 500 company & America's largest online retailer firmly establishes its brand as a

    preferred employer amongst entry- level candidates & campuses PAN India through HiRePros

    Recruitment Branding Solution.One of our clients wanted to proliferate its brand amongst entry level candidates &

    campuses across India by;

    Creating awareness about its businesses & technologies to achieve better traction among

    top-talent in the industry.

    Acquiring mind-shares of young talent on real- time technical problems in Companys

    domain.

    Establishing itself as the preferred employer amongst campuses.

    mailto:[email protected]:[email protected]
  • 7/31/2019 kanika 2016mba

    42/83

    Page | 42

    OUR SOLUTION

    HiRePro offered the client a hosted & managed online contest which assisted the client to

    implement prospective Idea recruiting & branding methodologies. The initiative aimed to reach

    out to the exceptional and the sharpest Engineering and Science students in the country through

    an all India online technical paper presentation contest, in-order to provide a platform to

    showcase their innovative and path-breaking ideas on various topics that focused on the products

    & methodologies related to clients businesses. To actualize this HiRePro developed a seamless,

    user-friendly website that provided all the information about the contest, operated as a platform

    for abstract/presentation submission for the participants and connected HiRePro with the

    students.

    Promotion of the contest

    HiRePro channelized both the online and offline promotional modes to obtain efficient andefficient promotion of the event. The Promotion of the contest was done through various

    channels. Few of these were:

    HiRePro contacted the training and placement cells in over 75 colleges; informed them

    about the contest, and circulated promotional pamphlets and banners in the campus.

    Sent over 1.5 lakh promotional mails to target audience. Posted promotional content on various online communities and sent invites to prospective

    participants through social networking sites.

    Response management & Evaluation

    HiRePro received an overwhelming response from the participants on the contest website.

    HiRePro set up a team to ensure all the queries from the participants were answered through

    mails/phone calls and enabled the smooth sailing of the contest. HiRePro also generated weekly

    response reports & shared the same with the client to ensure a sound status-check.

    HiRePro along with the client empanelled a group of judges to evaluate the paper submissions on

    the basis of various relevant parameters & came up with a shortlist, finalists & winners of the

    contest - The contest ran for duration of 3 months.

    Client Benefits & Achievements

    By introducing client focused recruitment branding solutions, HiRePro created greater visibility

    and a more effective campus relationship program for the client

  • 7/31/2019 kanika 2016mba

    43/83

    Page | 43

    The key achievements were :

    Participation from over 50 top engineering colleges across India.

    Received over 300 registrations for the contest.

    Over 150 participants submitted their abstracts.

    Over 10,000 visitors from 23 countries

    SELECTION:

    MEANING AND DEFINATION

    Selection is the process of picking individuals (out of the pool of job applicants) with

    requisite qualifications and competence to fill jobs in the organization. A formal definition of

    Selection is:- It is the process of differentiating between applicants in order to identify (and here)

    those with a greater likelihood of success in a job. Recruitment and selection are the two

    crucial in the HR process and are often used interchangeably. There I, however, a fine distinction

    between the two steps. While recruitment refers to the process of identifying and encouraging

    prospective employees to apply for jobs, selection is concerned with picking the right

    candidates from the pool of applicants. Recruitment is said to be positive in its approach as it

    seeks to attract as many candidates as possible. Selection, on the other hand, is negative in its

    application in as it seeks to eliminate as many unqualified applicants as possible in order to

    identify the right candidates.

    ROLE OF SELECTION

    The role of selection in an organizations effectiveness is crucial for at least, two reasons; first,

    work performance depends on individuals. The best way to improve performance is to hire

    people who have the competence and the willingness to work. Arguing from the employees

    viewpoint, poor or inappropriate choice can be demoralizing to the individual concerned (who

    finds himself or herself in the wrong job) and de-motivating to the rest of the workforce.Effective selection, therefore, assumes greater relevance.

    Second, cost incurred in recruiting and hiring personnel speaks about volumes of the selection.

    Costs of wrong selection are greater.

  • 7/31/2019 kanika 2016mba

    44/83

    Page | 44

    STEPS IN SELECTION PROCESS

    ORGANISATION FOR SELECTION Until recently, the basic hiring process was performed in a rather unplanned manner in many

    organizations. In some companies, each department screened and hired its own employees. Many

    managers insisted upon selecting their own people because they were sure no one else could

    choose employee for them as efficiently as they themselves could. Not any more. Selection is

    now centralized and is handled by the human resources department.

    Ideally, a selection process involves mutual decision-making. The organization decides whether

    or not to make a job offer and how attractive the offer should be. The candidate decides whether

    or not organization and the fob offer fit his or her needs and goal. In reality, the selection

    process is highly one-side. When the job market is extremely right, several candidates willbe applying for a position, and the organization will use a series of screening devices to

    hire the candidates it feels is most suitable. When there is a shortage of qualified workers,

    or when the candidate is a highly qualified executive or professional who is being sought

    after by several organizations, the organizations will have to sweeten its offer and come to a

    quicker decision.

  • 7/31/2019 kanika 2016mba

    45/83

    Page | 45

    NEW METHOD OF SELECTION:

    In recent years, HR specialists have found out new methods of selection. These approaches are

    deemed to the alternatives to the traditional methods of selection. Two intersecting alternatives

    are participative selection and employee leasing. Participative selection that subordinates

    participates in the selection of their co-workers and supervisors. The idea is that such

    participation will improve quality, increase support for the selected supervisors and co-workers,

    and improve employee morale. In employee leasing, the client company leases employees from

    a third part, not on a temporary basis, but rather ate leased as full-time, long-term help. An

    interesting feature of this method is that the client company need not perform such

    personnel activities as hiring, compensation or record keeping. The advantages of employee

    leasing are significant. The client is relived from many administrative burdens, as well as the

    need to employ specialized personnel employees. Further, employees not recruited by one

    client are sent to another client company for employment.

    SELECTION IN INDIA

    Conditions of labor market largely determine the selection process. As is well known, we have a

    strange paradox in our country. There is large-scale unemployment juxtaposed with shortage of

    skilled labor. No Vacancy boards are seen along with wanted hung on factory gates

    everywhere. Unemployment prevails among people who are unemployable -individuals whohave acquires university degrees but do not p ossess any specific skills. Matriculates, B.A.s,

    B.Coms, and B.Scs fall into this category. All the evils associated with selection corruption,

    favoritism and influence- are found in hiring these people. Selection is obviously, not systematic

    and times bizarre too. Selection practices in hiring skilled and managerial personnel are fairly

    well defined and systematically practiced. Particularly in hiring managerial personnel and

    executives, a lot of professionalism has come in, thanks to the realization that these individual

    are difficult to come by and no effort is too excess to attract them. Specialist agencies to

    available whose services are retained for hiring technical and managerial personnel. Merit

    and not favorite, objectivity and subjectivity will be the criteria for such selections.

  • 7/31/2019 kanika 2016mba

    46/83

    Page | 46

    FORECAST OF FUTURE RECRUITMENTThis procedure establishes the organization objectives to be achieved by way of manpower

    planning. The new techniques, new product lines and / or new facility which are implemented as

    part of the organization expiation plans to project the recruitment of manpower intake for these

    targets. When these project the requirements are identified, considerations to be given to internal

    and external sources to make the ultimate objectives realistic and attainable. The time frame

    should cover between 2- 5 years. The HOD prepares a Staff Demand Forest taking into

    consideration the organization projected growth vies a- vies the exciting departmental strength.

    This will be forwarded to the P&A Department for future analysis.

    Recommendations for Human Resources Objectives are made by the members of the top

    Management, (GM & Above), who will from the decision making group to authorized

    manpower requirement and related action plan and formulate the manpower budget. The P&Adepartment is intimated of the selection decision by the MD/DMD. The P/A Department prior to

    issue of letter of appointment is carried out checking of references if required. The selected

    candidates a re given Letter of Offer as per (Annexure -9) by GM (P&A) ,which the candidates

    has to acknowledge as token of his acceptance of appointment. The P&A Department prepares

    the letter of appointment. For senior management cadre appointee (of level DGM & above), the

    letter of appointment is signed by the MD/DMD. GM (P&A) will sign letter of appointment for

    other levels. The letter of employment contents date of joining, designation, and Compensation

    package including allowable perquisites. Inter office memos are used for communicating

    important. Recruitment related issues with other departments. The P&A Department is intimated

    of the selection decision by the MD/DMD. The P/A Department prior to issue of letter of

    appointment is carried out checking of references if required. The selected candidates are given

    Letter of Offer as per (Annexure -9) by GM (P&A), which the candidate has to acknowledge as

    token of his acceptance of appointment.

    RECRUITMENT POLICY

    Recruitment policy of any organization is derived from the personal policy of the same

    organization. In other words the former is a part of the latter. However, recruitment policy by

    itself should take into considerations the government reservation policy, policy regarding sons of

    soil etc., personal policies of other organization regarding merit, internal sources, social

  • 7/31/2019 kanika 2016mba

    47/83

    Page | 47

    responsibilities in absorbing minority sections, women etc. Recruitment policy is like enriching

    the organizations human resources serving the commodity by absorbing the weaker sections

    and disadvantaged people the society, motivation the employees through internal promotions,

    improving the employees loyalty to the organization by absorbing the retrenched or laid -off

    employee or dependents of present former employees etc.

    The following factors should be taken into consideration in formulating recruitment policy

    they are:-

    Government policies. Personal policies of other completion organizations. Organizations personal policies Recruitment sources

    Recruitment needs Recruitment cost Selection criteria and preference etc.

    IMPLEMENTATION PLAN:

    Analysis of staff demand forecast vise-a-vise manpower turnover ratio determine the additional

    manpower requirement for the projected plan period within frameworks of the comprehensive

    plan the line functionaries is responsible for the amendment to meet operating requirements.

    The plan is segmented with identified responsibilities the steps to be taken for achieving the goal

    in the required time. This should include succession planning for personal to move from their

    present positions to the desired positions in the period of time. P&A department has the major

    responsibility for co-ordination of the business. Copies of the sanctioned manpower strength and

    manpower budget will be available with the various Hoods and the P&A department.

    Implementation of the manpower plan entails a variety of control measures to ensure compliance

    by all sections of the organization. The control measures include the requisite system enveloping

    either number and quality if new incumbents or internal transfer. Departments feedback is atspecified time period on the progress of implementation.

  • 7/31/2019 kanika 2016mba

    48/83

    Page | 48

    RECRUITMENT AND SELECTION:

    The identification of manpower requirements for any particular department will be carried out by

    the respective H.O.D. the manpower requisition from will be duly filled in and signed by the

    concerned HOD and forwarded to the P&A department duly sectioned and authorized. On

    receipt of the manpower requisition from, the P&A department will ensure that the vacancy is

    failed. The head of the indenting department in co-ordination with the P&A department will

    decide the mode of recruitment. In case the internal resources of the organization are to be

    utilized. An internal search will be carried out within the organization. If suitable candidates are

    identified, the management may resort to promotion/transfer/re-development/re-allocation to fill

    the existing vacancy. In the event of no suitable candidates being located from within the

    organization an external search may be undertak