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Education for the Leaders in Junior Volleyball JUNIOR VOLLEYBALL ASSOCIATION
We Are JVA
Feedback: Make sure your coaches understand what they are REALLY saying — the importance of non-verbal communication
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webinar, please type it in the
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This webinar is being recorded. An e-
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Presented By Dave Weitl and Maggie Peters
Washington Volleyball Academy
What do I look like when I coach?
Non-Verbal Communication
More important than the words you use
Position of a coach is a position of power
Exaggerated power when coaching children vs. adults
Male vs. Female Coach
Male coaches project more power and dominance
than female coaches
Know Your Audience
Players come with different experience levels
Preface
Words account for only 7%
Tone of voice accounts for 38%
Body language accounts for 55%
Non-Verbal Statistics
Tone of Voice
Tone of voice isn’t what we say, but how we say it.
It’s the sound of our words and the
personality we communicate
Inflection, volume, intensity, pitch, etc.
What is Tone of Voice?
Volume – loud or soft
Intensity – Energy behind the words
Pitch – High, normal, low
Practice vs. tournament
Inflection – the way we BEND a word
Dissecting Tone
Perception Based on Tone
Tone, combined with facial expressions completes the message
Inflection, volume, intensity, pitch, etc.
+ Frown, furrow, smile, etc.
Combine Tone with Facial Expression
Perceptions of Facial Expressions
Type Result
Pursed lips Anger
Furrowed brow Questioning or frustration
Upturned mouth Agreement, confidence
Head shake Negative or positive
If 38% of what we say is tone, what are we really saying?
Furrowed Brows
Pursed Lips
Raised Eyebrows
Smile
Combinations For a Complete Message
Combinations Results
Clipped while turning away Dismissive
Intense, furrowed brow, correction Failure
Intense, furrowed brow, 2-3 corrections following failed attempt
Failure, disappointment, lack of confidence
Lower pitch, relaxed face Confidence
Upper inflection, smiling eyes/mouth Success, pride (powerful!)
Power of the Complete Message
What is your TONE when YOU coach?
Coaching adolescent players is a position of power
Leader or Bully
Coach or Dictator
Use your tone as a tool to lead
Tool or a Weapon?
Body Language
Mannerisms, postures, facial expressions, stance, physical responses, eye movements
It carries the most impact of the non-verbal forms of communication
What your body communicates to me
What my body communicates to you
What is Body Language?
What does positive body language look like?
Open stance
Chin up
Shoulders back and relaxed
Positive Body Language
What does negative body language look like?
Closed stance
Hunched shoulders; making yourself smaller
Protecting yourself
Project anger, disappointment
Negative Body Language
How many ways do humans communicate (non-verbal)?
up to 700,000 different signs (wave, point, etc.) the face is capable of over 250,000 expressions 5,000 different hand gestures 1,000 different postures and their accompanying gestures
Words account for only 7% Tone of voice accounts for 38%
Body language accounts for 55%
Non-verbal Statistics
Positive Learning Environment
I’m approachable
I want to help you? I’m engaged
I’m a subject expert
This is fun
I’m passionate about this drill
I encourage you to try a new way
If 55% is body language, what are we saying?
Is our body language saying welcome to a POSITIVE learning environment?
Negative Body Language?
Or is our body language saying here is a NEGATIVE learning environment?
Negative Learning Environment
You annoy me or I’m frustrated with you
I have to help you
I’m new or unsure myself
I’m bored. This routine is getting old
I don’t really like this drill
I’ve given up on you learning this
What about over time? How do we look in tournament?
What do I look like when you coach???
What about your players body language?
Are you receiving the message
Take time to LOOK
See what your players are saying to you
Negative Playing Environment
Negative Learning
This is boring
I don’t trust you or I’m afraid of you
I’m confused or I’m frustrated
I don’t want to learn from you
You don’t believe I can learn or succeed at what you are teaching me
I’ve failed
Positive Body Language
Positive Learning
I’m excited and want to learn
I trust you
I understand
Teach me more
You believe in me
I’ve succeeded
Warning Signs
Protective or closed body language
No response is a form of communication. Blank stare
Lack of acknowledgement
Lack of eye contact
Dismissal
Complete the Communication Cycle
LOOK for a response
Make a connection – confirm
Catalog it for the ‘big picture’
Power Dynamics
Non-verbal expression of power and dominance
Focus on Power Dynamics
General Differences
Less powerful Powerful
Closed body language Open body language
Gender tendency: Female Gender tendency: Male
Follower Abstract thinker
Non-risk takers Risk taker
Stress reactive Laid back
Participates less Participates more
How can I apply this to my coaching?
Do non-verbals govern how we feel about others?
Correlate to Behavioral Outcomes
Yes, there is scientific proof that we draw conclusions which predict outcomes based entirely on non-verbal cues 30 sec sound clip of a physician can determine if they are
likely to be sued. Indicates they are not based on competency
1 sec flash of a presidential candidate face can predict the outcome of the election
Non-verbal body language influences outcomes
Can I influence the outcomes of my coaching by changing my non-verbal body language?
Can We Predict Outcomes Using Non-Verbals?
Does our own non-verbal body language influence what we feel/think about ourselves?
Yes
2 minutes/day can change how you think about
yourself
Can Non-verbals Change Me?
2 minute posing at every practice
Wonder woman, Superman, Finish Line Winners
Constant open body language reminders
Stand straight and tall
Open shoulders, chin up at line up(s)
Can we influence what players think about themselves?
Can we teach pride?
Can we teach confidence?
Questions?
Reminder: Type your question into the Question Box of your “Go To Meeting” control panel at Reminder: Type your question into the Question Box of your “Go To Meeting” control panel at the top right of your screen.
If you have questions after the webinar or would like more information,
you may email Dave at [email protected] and Maggie at [email protected]
If you have a topic that you would like to present or a topic that you would
like to get more information on, please let us know.
Jenny Hahn, Executive Director [email protected] Lisa Pierce, Membership Development & Services
[email protected] Briana Schunzel, Marketing & Membership Coordinator
JVA Winter Webinar Series Thank you for joining us!
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