New perspectives on sustainable public transport in Munich

Juliane PötzschSWM/MVG, Sustainability, Quality

and Energy ManagementMunich, Germany

Presentation Overview

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City of Munich

Münchner Verkehrsgesellschaft (MVG)

Changes in the transport industryGrowing populationMunich‘s modal shareSharing economy on the rise

Adapting to a changing worldNew structures Improving existing structuresCustomer-oriented projectsPlanning and Networking

City of Munich

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Popular tourist destination(12.9 M overnight stays in 2013)

Size: 119.97 sq mi (Boston: 89.63 sq mi)

Capital and largest city in Bavaria

1.47 M residents (third largest city inGermany)

European ICT Pole of Excellence 2014:best performing activities in the ICTsector, R&D and innovation

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Germany’s second-largest municipal transport company

Full subsidiary of Stadtwerke München (public utility company): water, electricity, natural gas, (district) heating and telecommunications, public transport

Provides infrastructure planning+ building and operating services (underground, bus and tram)

Approximately 3,000 employees

Münchner Verkehrsgesellschaft (MVG)

MVG- Facts and figures

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Passengers (2013) 544 MSize of transport region 168 sq miNo. of underground lines 7No. of tram lines 13No. of bus lines 69

Rolling stockUndergroundTramBus(+ Private MVG Bus Partner

564108275193)

MVG -

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Changes in the transport industry -taking account of increasing mobilityrequirements

Growing population in Bavaria & Munich

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Nine passenger records in nine years; 2004-2013: +84 M passengers

Munich‘s modal share

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Public transport very popular – makes up a third of all journeys:

75% of 18-25 year-olds use public transport on 4-7 days a week42% of 26-34 year-olds use public transport on 4-7 days a weekOnly 4% never use public transport

30.4% 12.7% 24.6% 25.5% 6.8%

26.5% 11% 24.9% 27.5% 10.1%

Sharing economy on the rise

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Current trendSharing of goods rather than ownership

Increased use of bike and car sharing

Why is car sharing popular?More people now live in cities than in the countryside – less dependent on constant access to a carCar less of a status symbol; owning a car is not sustainableCar in the city is a hassle: little parking space, busy roadsAll the benefits of a car without costs of maintenance

Adapting to a changing world -future-proofed and customer-oriented mobility

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New structures to create transit-oriented and transit-supportive development

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Becoming a multimodal transport and service provider

GoalsBetter multimodal connectionsImprove relationship withexisting customersFind new ways to potential customersSecure own stake in shareeconomy

ProjectMVG as the overall service provider for multimodal transport

Carsharing and bike sharing

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ProjectsCarSharing: App displays both public transport stops and current locations of various carsharing cars; with the option of booking both through the app

MVG bike sharing: to be introduced in 2015

GoalsImprove the overall transport situation (each carsharing carreplaces about four private cars)Alleviate problem of bicycle ban on public transportSales through us: discounts for customers with travelcards

Current projectsTesting hybrid and electric buses

In progress “Mobility hubs“ connect different modes of transport: public transport, bike & car sharing, cabs

In the planning stageIntegrate all products in our app (e.g. include charging stations)

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E-Mobility

Improving existing structures -new vehicles and infrastructure development

New vehicles

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Underground: C2-trainsTram: Avenio

Low Floor VehiclesMore space/ multifunctional zonesEnergy recovery when brakingPassenger information systemLED displays/ interior lighting of the vehicle and light strips (underground)

Buses with trailers: Bus (40 ft) + trailer (37 ft)

Low Floor VehiclesUp to 30% more space/ multifunctional zonesFlexible solution for capacity problems

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ProjectImprove punctuality and journey timesIncrease public transport’s competitiveness

How? Signal priority for buses and tramsBus bulbs in order to ensure priority for public transportBus lanes/ tram tracks separated from road network

Results

Bus and tram prioritization

Increased average speed+ 22% (from 10.25 mph to 13.05 mph)Growth in passenger numbersUp to 26% (depending on line)

Increased efficiency- $5.4 M operational costs/year - 14% vehicle requirement

Improving our infrastructure

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New underground Line U9

Reduce pressure on stations in city centreNew direct connections, e.g. to soccer stadium

Sendlinger Tor und Marienplatz

Steinhausen

Supporting thedevelopment of a completely newareaConnecting existinghouseholds andbusinesses

Modernisation of station to improve accessibility and passenger flow and increase capacity

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Customer-oriented projects

Welcome pack for new residents

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ProjectSend out welcome packs to new residents

GoalsIncrease knowledge about our public

transport systemWin new customers Improve company image

2012/ 2013

Householdscontacted

41,160

Response rate 22 %

Trial ticketsordered

3,229

School children project

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¨Mobi-Race¨ school projectInteractive classes for 10-12 year-olds2-3 school days; public transport rally on final day

GoalsSupport independent use of public transportTeach safe and considerate traffic behaviourIncrease affinity towards environmentally friendly

transport

I feel much moreconfident usingpublic transport

now. Mobi-Race isfun!

Senior citizen project

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ProjectSenior citizens make up approx 30% of MVG customersPublic transport training in small groups forsenior citizens in MunichTrained staff and extra bus on location

GoalsIncrease confidence for use of publictransport (e.g. teach how to prevent falls on buses, practice boarding and alighting,…)

Thank you for takingsuch good care ofyour customers!

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And finally…

Planning and Networking

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VDV Association of German Transport Companies

SustainableDevelopment Commission

Subcommitteefor SustainableDevelopment

Infrastructure Planning,

developing newpolicies (climate, air

quality, noise,…

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MVG operating

costs (drivers, sales)

Fare revenues

MVG revenue

Public funding

State Bavaria

SWMSWM infrastructure costs

MVG operating costsSWM operating services for MVG

Services provided by private bus partners for MVG

Use of SWM infra-structure

95 %

5 %

TaxpayerPassenger

Munich

If applicable: profit transfer to SWM

grants for student and disabled tickets