JULIA MCK INLEY

1534 Springaire LN Cell: 972-979-4672 Lewisville, Texas 75077 E-mail: juliamc0908@gmail.com

P R O F E S S I O N A L S U M M A R Y

National Pipeline Division Mgr./Executive Assistant with 6 years of progressive experience supporting executive level, and 5 years of overseeing nationwide Pipeline accounts, while also providing direction, operational policies, workflow management for accounts receivable, accounts payable, and dispatching.

Functional Experience: Executive assistance to the President and Vice President, Account Management, Operations Management, Process Improvement, Accounts Receivable, Accounts Payable, Vendor Maintenance.

Selected Skills:▪ Strategic/critical thinking ▪ Strong leadership ▪ Confidentiality▪ Executive decision making ▪ Employee Relations ▪ Problem solving▪ Microsoft Word/Excel ▪ Communication ▪ Time management

P R O F E S S I O N A L A C H I E V E M E N T S

Reduced the turn-around time for invoicing accounts receivable by 67%, taking it from an average of 15 days to an average of 5 days by implementing accountability, delegating even workloads, and prioritizing responsibilities.

Increased company’s fuel profits by 34% by strategically monitoring the day to day market value and ensuring timely purchase at the lowest cost supplier to maximize profits.

Helped grow the company’s fuel accounts by 49% through building solid working relationships with customers, while gaining their trust and respect by demonstrating competence in an extremely competitive industry. This lead to being entrusted by the President to manage and oversee all accounts that resulted in the company’s expansion into 11 states nationwide.

Transitioned mid-level account into a cornerstone account by acting as the front line in providing uncompromising customer service, diligence to customer needs, and building strong relationships, resulting in increased profits for both entities.

Successfully interviewed and hired 3 of the 11 corporate staff members to augment current staff, 1 of whom was promoted within 6 months of hire, and 100% retention of all staff.

P R O F E S S I O N A L E X P E R I E N C EECOLAB 2016-CURRENTCorporate Accounts Administrative Assistant IIAdministrative support for two Corporate Account Managers with multiple key contracts. This position entails managing and prioritizing tasks from the various corporate account contracts through day to day projects and relationships with these key corporate account customers.

Correspondence, presentations, reports and other special projects for Corporate Account Managers. Maintain key relationships with customers and internal departments to build knowledge and

understanding of customer needs and expectations.

Prepare customer intakes and contract renewals with detailed contract proposals and exhibits such as terms, special programs/refunding, pricing, leasing information, and financial impact information, which is then sent to legal for execution.

Input all executed contracts into Contract Management System with all detailed information. Manage contract change requests through Contract Management System. Work with Corporate Account Managers to ensure new business is rolled out properly through the

field level. Prepare lease agreements for machine rental. Establish accurate customer master data with shared services. Research into customer issues, invoice discrepancies, work order analysis, products, credits, pricing,

distribution and service concerns. Track all Corporate Account Contracts for upcoming new openings and coordinate rep alignment,

account setups, field rollouts, equipment and product deliveries, and assist in resolving any unforeseen issues.

Input new rollouts to field into G360 for new projects being rolled out for existing Corporate Account Customers.

DIAL LUBRICANTS, DALLAS , Texas 2011 – 2016National Pipeline Division Mgr./Executive AssistantManage the billing and purchasing departments by designing and implementing operational procedures and processes to produce an efficient work environment while keeping the team morale positive and upbeat when dealing with deadlines, and ensuring high quality documentation to support all purchases and billing.

Key account management, including, but not limited to, communication with job superintendents to coordinate all service requirements and equipment needs, resolve unforeseen issues/conflicts using critical thinking skills, invoicing fuel deliveries at a maximum profit according to the day’s market value and variance of costs, building and maintaining strong relationships necessary to retain and grow the business; past due collections when necessary.

Executive support for the President and Vice President as regards to special projects, reports, spreadsheets, software program updates.

Establish effective operating policies and processes necessary to improve efficiency, productivity and accuracy.

Monitor the day to day market value/variance of fuel and ensure timely purchase at the lowest cost supplier to maximize profits. Strategically enter fuel costs into various fuel reports, according to location, to provide a standardized report for the billing department to accurately bill the fuel.

Continuously monitor customer fuel usage and arrange to replenish inventory accordingly, assuring that the customer never run out of supply.

Communicate all fuel purchases to supplier in order to create the requisition and generate invoicing. Build strong relations and work closely with fuel vendor for supply/demand alignment, cost efficiency,

terminal access and registration, carrier arrangements. Delegate projects/tasks to junior staff. Provide quotes for customers upon request. Help source alternative products for customers.

MISSISSINEWA/OAK HILL SCHOOL CORPORATIONS 2007 – 2008Substitute Teacher

Fulfill both short and long-term substitute assignments across all subject areas, effectively teaching students of varied academic/age levels (grades K-8). Selected as a long-term substitute for preschool aged special needs/at-risk students.

K – 8 instruction in all subjects, according to the permanent teacher’s lesson plan. Closely adhere to lesson plans and keep students motivated, engaged and focused. Communicate with teachers, administrators and parents. Keep a functional and structured classroom schedule. Build a positive rapport with students. Ensure safety of all students. For younger students, teach fundamentals of communication and socializing skills, as well as include

activities to aid in the development of motor skills. Reinforce bad behavior by helping them to make better choices.

HOMEMAKER 1997-2011While the title of homemaker does not provide a salary, it is a privilege and reward to have the opportunity. As a mother of two, I was able to raise my children full time in a loving environment, teaching them the fundamentals of life and the Christian values I desired to instill in them. I provided structured round the clock care, stayed up all night to care for them when they were sick, kissed away boo-boo’s, played the role of tooth fairy, Easter bunny, and Santa, and kept scary creatures away. I provided activities and outings to help them learn, playdates to teach them social skills, a clean and organized home, home-cooked meals, took them to church and church activities, took them to and from school, volunteered at school, took them to doctor’s appointments, social events, and extracurricular activities. I was at every baseball practice and game, every gymnastics practice and meet, and every wrestling practice and meet. I coached or assisted with their pee-wee and little league sports, helped them with homework and school projects, all while keeping up the budget, finances, investments, taxes, home maintenance, car maintenance, everyday errands, taking care of pets, and my own sanity. My daughter is now a Junior at the University of Mobile studying youth ministry and making a huge impact in the lives of many youth and the community around her, and has served on many mission trips, and my son is a Junior in high school, where he is ranked 2nd in the district for wrestling, and plans to study either architecture or computer graphics design in college.

E D U C A T I O N / C E R T I F I C A T I O N S

NATIONAL PERSONAL TRAINING INSTITUTE OF DALLAS MISSISSINEWA HIGH SCHOOL, GAS CITY, IN Student OCT 2016 – OCT 2017 Diploma 1994CERTIFICATIONS Indiana Substitute Teaching Certification 2008Microsoft Excel Certification 2016

V O L UN TE ER / C O M MU N IT Y SER VI C E

LHS Baseball Booster Club FUMC Lewisville Administrative Board FUMC Lewisville New Hope Learning Center Coordinator for Habitat For Humanity Build

Degan Elementary School Oak Hill Recreational Softball Coach Oak Hill Wrestling Club Booster Club Mid America Gymnastics Booster Club