Judging Intelligence Success and Failure (Kringen)

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    Getting Beyond

    She Said and He Said

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    The Premise There has been insufficient public discussion about

    the appropriate benchmarks for evaluating the

    performance of the intelligence community. The consequence is that public commentary tends to

    reflect efforts to spin the latest developments.

    The result is a debate that is largely reactive and

    lacking in perspective.

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    How Did the IntelligenceCommunity Perform?

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    Apparently perspective matters

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    Senator Feinstein

    SSCI Chair Our intelligence, and I

    see it all, is way behind

    the times. It is

    inadequate.

    The IC provided her

    nothing that we didnt

    read in the newspapers.

    Lack of human

    intelligence assets and

    failure to use open source.

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    Representative Rogers

    HPSCI Chair Intelligence clearly helps

    us understand

    developments in places

    like Egypt, but it is not a

    crystal ball. We have got

    to be realistic about its

    limits, especially

    regarding the complex and

    interactive behavior of

    millions of people.

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    First By What It is Not

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    An intelligence failure is not: A matter of leaving

    intelligence consumersin the suburb of

    Surprise.

    The world is anuncertainplace: Hewho lives by crystal ball

    soon learns to eat groundglass. Edgar R.Fieldler

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    Intelligence failure is not: A development that

    results in awkwardnessor embarrassment.

    Intelligence failure

    implies serious long-

    term consequences.

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    Intelligence failure is not: An inability to keep up with the

    latest reporting.

    Director of NationalIntelligence Not Briefed onLondon Arrests BeforeInterview ABC News

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    And, it probably cant do

    better than . . .

    The forecasts of the individuals directly involved in

    driving the situation (e.g. Russia-Georgia conflict of 2008) The ability of organizations to make estimates regarding

    the outcomes of multi-year planning in their own

    organizations (e.g, timelines for weapons development

    and procurement). The adequacy of the base information available.

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    Its All About Risk Management

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    Understanding

    the Dimensions of Risk Policy risk (e.g., the UBL

    operation)

    Political risk (operation to

    rescue US hostages in

    Iran)

    Human risk ( Camp

    Chapman)

    Operational risk (e.g,

    counterintelligence)

    Investment risk (e.g., UAV

    captured in Iran)

    Lack of Investment risk

    (principally, the failure to

    collect criticalintelligence)

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    Lessons Learned: 2009 Attack

    on CIA Base in Afghanistan Enforce greater discipline

    in communications

    Apply the skills and

    experience of senior

    officers more effectively

    Require greater

    standardization of securityprocedures

    More carefully manage

    information sharing with

    other intelligence services

    Strengthen our attention to

    counterintelligence

    concerns

    Maintain our highoperational tempo against

    terrorist targets

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    Fire-fighting: Common

    Preincident Intelligence Failures The first and important

    failure is in identifying

    occupancy types and their

    associated hazards.

    The second common

    failure is not becoming

    oriented with the facility.

    A third common failure is

    improper information

    management.

    A fourth common failure

    is not participating in

    exercises.

    The fifth common failure

    is lack of information

    maintenance.

    The sixth common failureis not applying the lessons

    learned.

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    How difficult was the intelligence problem?

    Was there a coherent and focused intelligence

    strategy?Did the alleged failure have significant and

    lasting policy consequences?

    Did the intelligence community execute theintelligence priorities provided by theexecutive and legislative branches ?

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    Key Questions: Part DeuxDid the assessment appropriately

    characterize the key uncertainties?

    How effective was the intelligence

    community in highlighting areas of

    significant concern?

    Did the community provide insight into

    potential policy options?

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    Benchmarks from the

    Business World (A)ccurate forecasting in

    the economic and businessworld is usually not

    possible.

    The future is never exactlylike the past.

    It does not seem that theseriousness of the (2008)financial crisis, or the

    resulting economicrecession, was predicted bythe great majority offorecasters.

    The difficulty for decisionand policy makers . . . is tounderstand and accept theextent of future uncertainty

    so that appropriate plans . . .can be formulated.

    Source: Forecasting anduncertainty in the economic

    and business world,International Institute ofForecasters, 2009

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    Benchmarks from the

    Medical Profession Although expert witnesses

    greatly determine theoutcomes of medical

    malpractice claims, thereliability of experttestimony is frail. (Source:Poor Agreement AmongExpert Witnesses in BialDuct Injury MalpracticeLitigation: An ExpertPanel Survey Annals ofSurgery, November 2008

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    Key Standard: Recognizing

    the Degree of Difficulty Not All Intelligence

    Challenges are the Same

    Recall the Belgian military

    intelligence officer who was

    only wrong twice

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    How Hard is the

    Intelligence Challenge?Less Hard More Hard

    Matters of fact or history

    Does Iraq Have WMD?

    Where is the Federal

    Directorate of Supply and

    Procurement?

    Is Kim Chong-il Alive?

    Developments based on a longand consistent track record

    Decisions that are made

    transparently

    The outcomes of decisions that

    have not yet been made or are

    opaque.

    Georgian military plans in

    2008

    Black Swans (e.g.,

    discontinuous change) The outcomes of political-

    social mobilization

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    Key Standard:

    The Right Strategy?

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    The Iraq Intelligence Problem Post-war critiques have

    rightly focused on thefailures of analysis withregard to WMD

    Broad acceptance of thedangers of getting on boardthe assumption train -- USand British WMD whitepapers.

    Limited recognition of theissues of strategywe keptdealing with Iraq as anintermittent crisis than astrategic challenge.

    Potential biases in assessingthe culpability of analysisversus collection. The lasting fingerprints of

    analysis Poor collection means

    what?

    DNI is pressing to develop

    intelligence strategies forkey problems.

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    Key Standard: Lasting Policy

    Consequences?

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    Indian Nuclear Test Timeline 18 May 1974 -- First Indian nuclear test

    11, 13 May 1998 -- India conducts nuclear tests 13 May -- US imposes sanctions on India

    28, 30 May -- Pakistan conducts nuclear tests

    30 May -- US imposes sanctions on Pakistan

    6 November -- US waves several economic sanctions

    on both countries

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    Key Standard:

    Given the requisite priority?

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    The Role of Prioritization No intelligence communityeven that of the US -- can coverthe world.

    Identification of the most

    critical priorities is fundamentalto the intelligence enterprise.

    Lower priorities get lesscoverage.

    Intelligence failure canreflect poor prioritization orappropriate prioritization thatresults in limited intelligencecapability in areas of the worldthat later become of concern.

    In the US, the NationalIntelligence PrioritiesFramework is used by seniorIC leaders to guide and inform

    decisions concerning theallocation of collection andanalytic resources . . . .

    It reflects a dialogue withsenior policy customers onissues that matter most to

    them.

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    What We Mean When We Say: An Explanation of Estimative Language

    We use phrases such as we judge, we assess, and we estimateand probabilistic terms such as probably and likelyto convey analytical assessments and judgments. Such statements are not facts, proof, or knowledge. These

    assessments and judgments generally are based on collected information, which often is incomplete orfragmentary. Some assessments are built on previous judgments. In all cases, assessments and judgments are notintended to imply that we have proof that shows something to be a fact or that definitively links two items or

    issues.

    In addition to conveying judgments rather than certainty, our estimative language also often conveys 1) our assessed

    likelihood or probability of an event; and 2) the level of confidence we ascribe to the judgment.

    Estimates of Likelihood. Because analytical judgments are not certain, we use probabilistic language to reflect the

    Communitys estimates of the likelihood of developments or events. Terms such as probably, likely, very likely, oralmost certainly indicate a greater than even chance. The terms unlikely and remote indicate a less than evenchance that an event will occur; they do not imply that an event will not occur. Terms such as might or may reflectsituations in which we are unable to assess the likelihood, generally because relevant information is unavailable,sketchy, or fragmented. Terms such as we cannot dismiss, we cannot rule out, or we cannot discount reflect anunlikely, improbable, or remote event whose consequences are such that it warrants mentioning.

    Confidence in Assessments. Our assessments and estimates are supported by information that varies in scope, quality

    and sourcing. Consequently, we ascribe high, moderate, or low levels of confidence to our assessments, as follows: High confidence generally indicates that our judgments are based on high-quality information, and/or that thenature of the issue makes it possible to render a solid judgment. A high confidence judgment is not a fact or a

    certainty, however, and such judgments still carry a risk of being wrong.

    Moderate confidence generally means that the information is credibly sourced and plausible but not of sufficientquality or corroborated sufficiently to warrant a higher level of confidence.

    Low confidence generally means that the informations credibility and/or plausibility is questionable, or that the

    information is too fragmented or poorly corroborated to make solid analytic inferences, or that we have significantconcerns or problems with the sources.

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    Scoring the Annual Worldwide

    Threat Testimony Briefing to Congress from

    1996 to 2012

    Scored on whether a topic

    mentioned and its order ofpresentation

    Provides crude metrics

    Consistency suggests,

    however, that there isinformation value

    Raises some pertinentquestions

    Strategic Threats ClearlyNoted: Afghanistan,China, Iran, Iraq, North

    Korea, Proliferation,Russia, Terrorism

    Some Potential Anomalies

    Cyber warnings from

    1996-2001, nothighlighted again until2007

    Economic security rarelyhighlighted

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    Trendlines:

    Transnational Threats*

    0

    5

    10

    15

    20

    25

    30

    35

    40

    1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

    Terrorism

    Organized Crime

    Proliferation

    33*Lower number equals higher priority

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    Reduction in

    Russias Threat Profile*

    0

    5

    10

    15

    20

    25

    30

    1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

    Terrorism

    Proliferation

    Russia (FSU)

    34*Lower number equals higher priority

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    Threat Perceptions In Wartime*

    0

    5

    10

    15

    20

    25

    30

    1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

    Balkans (Bosnia) (Kosovo)

    Afghanistan (Kosovo)

    Iraq (Kosovo)

    35Lower number equals higher priority

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    What is to be done? Need for more focused questioning of the basis for a

    judgment of intelligence failure (and, for that matter,

    success).

    Explicit engagement by intelligence oversight in helping

    to establish a common framework for assessing

    intelligence success and failure. More skepticism regarding claims that cultural factors

    are responsible for incidences of intelligence failure

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    The Culture Critique Intelligence failures are

    caused by negative culturaltraits of intelligenceorganizations.

    (T)he agencies comprisingthe US intelligencecommunity are, in manyrespects, unique bureaucratic

    entitities, operating fardifferently than comparablelarge American corporationsand government.

    (Source: Sins of Omissionand Commission: StrategicCultural Factors and USIntelligence Failures Duringthe Cold War, Intelligenceand National Security,August 2011)

    Does not explain similarfailures outside the realm ofintelligence (i.e., thefinancial crisis of 2008).