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Joy Harris, Accreditation Coordinator
BackgroundInfluence the development of the national system.Outside view of department readiness.Readiness to assist local public health
departments to prepare for accreditation.Much work had been completed previously in a
self assessment of the department’s ability to meet the Iowa Public Health Standards.
Evidence collection completed in January – March.
Request for additional information July 7, 2010.Site visit July 19-21 2010.
PlanningCore TeamDivision TeamsBeta Test TeamSubject Matter ExpertsLeadership “blessing”
ProcessAccess controlled shared drive Folders:
Domain Standard
Measure Measure
5 pieces of evidence…or less!Screen shots of website/arrowsHighlightingExplanationsUpload when you know for sure!
Site VisitConversation basedThe site visitors had done their homework!Explanation of the public health system and
Iowa’s populationState Board of Health and open meeting lawIDPH co-workers – getting the word out!
Lessons LearnedPoint out to the site visitor exactly where you want
them to look.Don’t give too much information.Watch that you have evidence dated!Really look at meeting minutes, your website, your
policies, your job descriptions – is all the information a site visitor would need there?
Sometimes the evidence is where you don’t expect it to be.
Sometimes you have to say no.Organization, organization, organization
Coconino County Health DepartmentCoconino County Health Department(Northern Arizona)(Northern Arizona)
BACKGROUNDBACKGROUNDOur Health Department’s Chief Health Officer serves on the PHAB Standards Our Health Department’s Chief Health Officer serves on the PHAB Standards
Development Workgroup and saw the value of moving our agency Development Workgroup and saw the value of moving our agency to a higher level of service provision. to a higher level of service provision.
Our application was submitted in summer 2009 Our application was submitted in summer 2009 and a self-assessment was conducted late last winter. and a self-assessment was conducted late last winter.
PLANNINGPLANNING
• Accreditation Coordinator engaged Senior Managers at biweekly Senior Management Team Meetings
• Domains were discussed amidst the entire Senior Management Team, because we have five Service Units which cross over into multiple Domains
• Initiated additional weekly meetings for several months, to focus solely upon improving our self-assessment documentation
PROCESSPROCESS• Copied and pasted from the online self-
assessment tool to create an “overview” document, to guide us in collecting documentation - this was duplicated on our shared drive
• Folders for each Domain and Measure were also created
SITE VISITSITE VISIT
August 11th-12th, 2010
LESSONS LEARNEDLESSONS LEARNED
• Start EARLY!! • Organization and labeling are extremely
important • Provide context of Domains when asking for
documentation of specific Measures• Be mindful of using examples that are “current”
and span the breadth of your agency – it’s about telling your story!
Public Health Public Health Accreditation BoardAccreditation Board
Miami-Dade County Health DepartmentBeta Site, 2010
BackgroundBackgroundAccreditation – considered logical step as part of
our Continuous Improvement Tracked Accreditation AvailabilityLengthy discussion with Senior LeadershipSubmitted Application Mid to late 2009Received notification in OctoberAttended first meeting in Washington DC in
November
PlanningPlanningReviewed Domains and made recommendations
of “Domain Champions”Allowed Senior Leadership to accept or make
their own recommendationsSenior Leaders then organized their teams within
their programs to tackle their corresponding standards and measures
Multiple planning meetings with Senior Leaders and critical staff
ProcessProcessMultiple resources available – Websites, portals, etc.Modified Standards and Measures Document as well
as Interpretation Guide to breakdown responsibilitiesDeveloped Shared Folders on a Common Server and
created Instruction (i.e. Naming convention to followRecommended one on one meetings with Champion
to assist, provide guidance, etc.State Office visited our Health Department and
provided guidance (more advanced in process)Self Assessment tool is just one component
Site VisitSite VisitThree day visit – Team of FourTeam composed of Public Health Officials from
other Health Departments nationallyMultiple observers (NACCHO, CDC, PHAB, NORC)3 days is not enough to go through all the
domainsSite Team was supportive and friendly, yet
followed rules.Confirmed we are on the right track, still room to
be more prepared
Lessons LearnedLessons LearnedUse your time wiselyReview documents before being submitted
◦ Important to date everything!◦ Important to sign everything!◦ Stick to official documents when possible
At first, feels overwhelming – it really isn’tApply only if you are able to have evidence for
everythingUse the State Health Office100% Support and Engagement is keyInvolve staff