Joshua Shelton9141 N Vicksburg Park Ct. Charlotte, North Carolina 28210

704-591-1320 sheltonja123@gmail.com

Proven skills and experience in successfully working with, coaching and leading groups of children and adults from diverse socio-economic backgrounds; excellent communication and interpersonal skills.

Talented in multitasking and problem resolution; aware and sensitive to task at hand involving situations or issues and adjust personal style accordingly.

Positive Attitude ... Organized ... Quick Learner ... Flexible ... Strong Work Ethic ... Integrity ... Trustworthy

EDUCATIONAppalachian State University ~ Boone, NC December

2014

B.S. Degree in Psychology: Concentration in Business, Natural Sciences and Health Studies

Minor in Spanish – Dean’s List for two semestersStudy Abroad in London, England and Spain – Barcelona, Madrid and Toledo:

Spanish and International Relations

Related CourseworkIndustrial Psychology – Hiring Procedures / Performance Reviews Intro to BusinessIntro to Organizational Behavior Principles of

Accounting 1 & 2 Extracurricular Activities

Pi Kappa Phi – Executive Council (one year) and Scholarship Chairman (two years)

WORK EXPERIENCE March 2015 to TARGET ~ Matthews, NCPresent Team Leader

Trained and oriented new employees in corporate protocols and store job functions, including clocking in.

Mentored and coached staff of five to 12 in best practices of customer service and satisfaction in promoting and maintaining corporate brand. Instrumental in trouble-shooting and problem resolution of issues and problems with staff and customers.

In charge of interviewing and selecting new hires, and managing inventory.

August 2011 to BOJANGLES ~ Boone, NCDecember 2013 Shift Manager / Staff Training

Trained and oriented new employees in corporate protocols and store job functions, including clocking in, making / baking biscuits and how to prepare food in grill area.

Mentored and coached staff of five to 12 in best practices of customer service and satisfaction in promoting and maintaining corporate brand. Instrumental in trouble-shooting and problem resolution of issues and problems with staff and customers.

Participated in interviewing and selecting new hires; managed inventory and cash.

Joshua Shelton Page 2WORK EXPERIENCE (continued)

June 2011 to CAMP HOLIDAY ~ Charlotte, NCNovember 2011 Camp Counselor to Children with Down Syndrome and Autism Aged 5 to 16

Directed children to various stations including music, gym and drama; assisted older children in life skills such as personalized shopping.

Ensured children’s days were filled with fun and educational opportunities while maintaining clean and safe environments; conveyed extreme patience and positive attitude in working with children.