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Outlook Social Connector:Deployment and Development OverviewJohn R. DurantSenior Product ManagerMicrosoft Corporation
SESSION CODE: OSP317
Session Objectives and TakeawaysSession Objective(s):
Identify the value proposition of the OSCUnderstand how the OSC can integrate with social networks and LOB applicationsKnow what is required to implement, debug, and deploy an OSC provider
Key takeaway(s):OSC adds value to Outlook by surfacing people-centric information from social networks and LOB applicationsOSC providers built on an open extensibility modelNo specific knowledge of Outlook APIs (MAPI and Outlook OM) is required to build a provider.
AgendaOverview and missionGuide to OSC UIPartner landscapeOSC FutureProvider extensibility architectureOSC provider interfacesOSC XML schema and localizationProvider deployment and debugging
Overview
1. Outlook “PIM” featuresinformation about the people you work with: photos, titles, and status updates from various networks & sourcescommunications history: e-mail, meetings, attachments shared
2. Connect to Microsoft consumer & business networks
feeds from Windows Live and SharePoint 2010: see activity from Windows Live (Spaces, Skydrive, etc.) as well as SharePoint 2010 social activity (tagging, profile updates)
3. Open API for 3rd party network providersconnect to popular consumer social networks to view their feeds and activitydevelopers can write to the OSC API’s to connect to any network or LOB system to bring any people-centric stream into outlook
The OSC brings people-centric data views into Outlook
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Outlook Social ConnectorJohn R. DurantSenior Product ManagerMicrosoft
DEMO
Guide to OSC UI
minimized(default)
maximized(single person)
add command (on network)
network badge (click for profile)
thumbnails
tabs
people pane
yearbook view
Quick Takeaways
You can get started today!Tell our social networking story with Office and SharePointHelp your customers see the benefits of social in the 2010 waveExplore customer internal/LOB systems that would be a good fit for the OSC
Evangelize consumer social networking in the enterpriseLinkedIn and MySpace have downloads available todayFacebook, Xing, OfficeTalk, and more are coming soon
Opportunity Landscape
We classify our partnerships by their level of engineering support
Tier 0
• Provider is built & shipped by Outlook
Tier 1
• Provider is built & shipped by the partner, but we have significant interest in outcome
• High-touch relationship
Tier 2
• Provider is built & shipped by the all other 3rd-parties
SharePoint
Windows Live
3rd partiesIn-house development
MySpace
Future
The core OSC experience will grow to include deeper SN integration, feed aggregation, and moreAs the OSC evolves, partners and developers will be able to leverage new APIs to deepen / enhance the experience inside OutlookFeedback is welcome! Email [email protected] with ideas and concepts
The OSC is a core component of outlook that will evolve over time
Extensibility modelthe OSC has open API’s that allow anyone to build a provider for a social network or LOB application
Add-In
Outlook 2003 / 2007 / 2010
Outlook Social ConnectorCore Engine
FooNet1Provider
FooNet2Provider
FooNet3Provider
FooNet4Provider
FooNet2FooNet1
etc…
OSC Provider Extensibility
Plan of record: Social network implements its own OSC provider Provider is a COM-visible DLL loaded by OSC add-in running in-process with OutlookTo write a provider, use any development tool that can create a COM component DLL
OSC Interfaces (version 1.0)
ISocialProvider Load, GetCapabilities, GetSession, SocialNetworkName
ISocialSession Logon, LogonWeb, GetActivities, GetPerson
ISocialProfile::ISocialPerson GetActivitiesOfFriendsAndColleagues
ISocialPerson GetActivities, GetDetails, GetPicture
FooNet in the cloud
Add-In
Ou
tlook
Ou
tlook
Socia
l C
on
necto
r C
ore
En
gin
e
FooN
et
Pro
vid
er
FooNet
API
GetCapabilities
API
Authenticate
API
Download Network Activity
API
Sync Contacts
FooNet Web Services / REST APIs
XML parsing and storage
Outlook item creation and storage
Outlook item data mining and WDS lookups
Outlook Data File & Application
Test ProviderJohn R. DurantSenior Product ManagerMicrosoft
DEMO
Building a ProviderMicrosoft Development Tools
Unmanaged C++Managed Visual C#Managed Visual Basic .NET
Any development tool that supports creation of a COM-visible Windows class library component
Provider Extensibility TypeLib
Type Library: socialprovider.dll installed with OSC
Implementation
You write the implementation code that talks to your social networkReturn Xml that conforms to OutlookSocialProvider.xsd
capabilitiesfriends/personactivityFeed
OSC surfaces person and activityFeed Xml as network contacts and activity items in people pane
Provider Authentication
ISocialProvider::GetCapabilities supports these authentication methods:
Basic (userName/password)ISocialSession::Logon
Forms-based (connectIn/connectOut)ISocialSession::LogonWeb
Credentials are cached and encrypted
Outlook 2010 (x86 and x64)
Office 2010 available in both 32-bit and 64-bit versionsDefault install is 32-bit Office on 64-bit OSNative providers
You must detect installed version of Outlook and install x86/x64 accordinglySuggest building 32-bit OSC Provider as default and gauging interest in 64-bit
Managed providers – Compile w/ Any CPU option and one provider will run on x86/x64
LOB considerations
Business opportunity:Using OSC to surface contact and activity data for knowledge networks or LOB apps in the enterprise Caveats
OSC is not a plug-in replacement for CRMContact sync brings down only a subset of basic contact fields to local network contact itemsCustom contact properties not supported in v1RSS items are stored in hidden “News Feed” folder and cannot be customized with metadata or custom UI
Provider TemplatesJohn R. DurantSenior Product ManagerMicrosoft
DEMO
Getting Started
Naming your providerManaged versus Native Provider
Will the provider be downloaded?Will you support Outlook 2010 x64?XML parser issues
Determine your capabilitiesOn-demand versus cached contacts/activitiesAuthentication method
Write implementation codeDebug and deploy your provider
Activities XML
<activityTemplateContainer>
<activityTemplateContainer> <applicationID>2</applicationID> <templateID>1</templateID> <activityTemplate> <type>Photo</type> <title>{publisher:Publisher} has a new profile photo: </title> <data>{list:ProfilePhoto({picture:Photo})}</data> <icon>http://www.microsoft.com/about/images/rss_button.gif</icon> </activityTemplate> </activityTemplateContainer>
Activity Template Types
Template Variable Types DescriptionlinkVariable Specifies a linkpublisherVariable Specifies the publisher of the activity itemtextVariable Specifies a block of textentityVariable Specifies a person, group, or other entitypictureVariable Specifies a picturelistVariable Specifies a group of objects
Activity Localization
OSC supports Unicode (utf-16)Provider detects the Outlook UI language based on languageTag (RFC 4646/4647) passed to ISocialProvider::LoadIf your provider ships for multiple languages, you must localize templatesPass localized templates back to ISocialSession::GetActivities or ISocialPerson::GetActivitiesOfFriendsOrColleagues
Provider PerformanceOSC represents possible millions of hits per day on your servers
Approximately 20-50 million OSC users short term, 100-200 million long termApproximately 25-50 pieces of mail per day per typical corporate userFor on-demand contact or activities sync, OSC makes network call each time people pane is refreshed
Mitigations that improve server scalabilityDefault interval: 30 minutes for ISocialPerson::GetActivitiesOfFriendsAndColleaguesIn your provider, generate a unique userAgent that goes to the service to track OSC calls.
Threading model to improve provider performanceSTA and MTA supportedSee INFO: Descriptions and Workings of OLE Threading Models
Basic Deployment
Provider setup using your preferred installation tool
OSC will auto-detect installed provider
Required registry keys:COM Registration of Provider DLL
Provider ProgID under
HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\SocialConnector\SocialProvidersorHKEY_LOCAL_MACHINE\Software\Microsoft\Office\Outlook\SocialConnector\SocialProviders
DebuggingOver the wire tools
Fiddler
Wireshark
Using Visual Studio when developing a providerOn Debug tab, Start Action, Start External Program point to Outlook.exe, for example
C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE
Set breakpoints in your code
On Debug menu, point to Start Debugging (F5)
OSC registry keys for debugging underHKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\SocialConnector
DebugProviders (DWORD=1) – validate provider Xml using OutlookSocialConnector.xsd
ShowDebugButtons (DWORD=1) – show buttons on Ribbon
More debugging tipsIf your provider caches activities, unhide the “News Feed” folder using MFCMAPI“News Feed” under IPM_SUBTREE in default storeChange PR_ATTR_HIDDEN to false
Track ResourcesFor More Information – http://sharepoint.microsoft.com SharePoint Developer Center – http://msdn.microsoft.com/sharepointSharePoint Tech Center – http://technet.microsoft.com/sharepointOfficial SharePoint Team Blog – http://blogs.msdn.com/sharepoint
Related ContentBreakout Sessions – See Conference Guide for full list of OSP Track SessionsInteractive Sessions – OSP Track has 10 Interactive Sessions – OSP01-INT – OSP10-INTHands-on Labs – OSP01-HOL – OSP20-HOLProduct Demo Stations – Yellow Section, OSP
Office 2010, SharePoint 2010, Project Server 2010, Visio 2010 have kiosks and demos
Resources
www.microsoft.com/teched
Sessions On-Demand & Community Microsoft Certification & Training Resources
Resources for IT Professionals Resources for Developers
www.microsoft.com/learning
http://microsoft.com/technet http://microsoft.com/msdn
Learning
Complete an evaluation on CommNet and enter to win!
Sign up for Tech·Ed 2011 and save $500 starting June 8 – June 31st
http://northamerica.msteched.com/registration
You can also register at the
North America 2011 kiosk located at registrationJoin us in Atlanta next year
Play the Microsoft Office & SharePoint Track Tag Contest
Download the Microsoft Tag ReaderOpen the internet browser on your mobile phone and visit http://gettag.mobi
Come to the Expo Hall – Yellow Section OSP Info Desk for Official Rules & Collect Additional Tags!
Grand Prize (1)Xbox 360 Prize Package and
Microsoft® Office 2010
Daily Prizes40 copies of
Microsoft® Office 2010
© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to
be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
JUNE 7-10, 2010 | NEW ORLEANS, LA
