Upload
low-profile
View
230
Download
0
Embed Size (px)
Citation preview
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 1/38
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 2/38
Local Marketingin New Growth Markets
C h
a p
t e r
9
© 2006 The McGraw-Hill Com anies Inc. All ri hts reserveMcGraw-Hill Irwin
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 3/38
Outline
Basic Marketing in New Growth Markets
Marketing in Latin America
Major Country Markets in Latin America
Marketing in New Asian Growth Markets
Major Country Markets in Asia
Takeaways.
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 4/38
1. Those rich in NATURAL RAW MATERIALS but where most
people have suffered under authoritarian political regimes &
colonial domination (e.g. Latin American countries, SouthAfrica)
2. Those rich in LOW COST LABOR have turned to Western-
style capitalism recently, with the help of FOREIGN DIRECTINVESTMENT (e.g. Asian countries, Israel)
Two Kinds of New Growth Markets
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 5/38
1. Membership in trade blocs makes the country moreattractive to foreign investors
(e.g. Malaysia & Thailand through ASEAN)
2. Trade blocs enlarge market potential for members
(e.g. Argentina & Brazil through MERCOSUR)
Marketing in New Growth Countries
2 REASONS WHY MEMBERSHIP IN TRADE BLOCS IS IMPORTANT
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 6/38
• New growth markets are in
the growth phase of the
product life cycle
• Certain markets may be
mature but there is a lot of
room for new variants &
international offerings
• As incomes rise peopledemand variety &
experiences offered by
more mature markets
MARKET SEGMENTATION PRODUCT POSITIONING
• Core middle class emerges
• Well known brand names
are favored• Foreign capital and
technology fuels economic
growth, hence foreign
brands are considered the
“real thing”
• Neo-colonialism emerges
as consumers shun
domestic products
New Growth Markets: MSPP
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 7/38
MASS
MARKET
FOCUS
NICHE
MARKETFOCUS
EMERGING
MARKETS
NEW GROWTH
MARKETS
MATURE
MARKETS
Few
strong
segments
Strong core
middle class
One-to-one
marketing
The Importance of a Middle Class
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 8/38
• Basic localization to
ensure that the product
functions well
• Being positioned as a
“foreign” brand attracts
certain segments
• Brand name must be
strongly supported.
PRODUCT PRICING
• Status positioned
products must be high-
priced
• Price must not be too
limiting, despite increase
purchasing power of
consumers
• Pricing must foster brandloyalty
New Growth Markets: The 4Ps
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 9/38
• Firms must think long-
term, setting up service
centers and more outlets• Expansions are suggested
in order to counter
competitive threats
• Cash flow is sacrificed in
the short-term, awaiting
long-term gains
DISTRIBUTION PROMOTION
• Products must
communicate their future
potential benefits• Strong brand images must
be created
• Good relations with local
sales/staff should foster
brand equity
New Growth Markets: The 4Ps (cont’d
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 10/38
Marketing in Latin America
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 11/38
Large geographical area, Indian background with Spanish,
Portuguese, and Catholic influences,varied ethnicities,
relatively poor, monetary and price instability, political
upheavals.
Language is Spanish, except for Brazil’s Portuguese.
Total population is 537 million people, with Brazil largestat 176 million followed by Mexico at 102 million.
Marketing in Latin America
MARKET BACKGROUND
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 12/38
Growth fueled by regional trading blocs, a political
shift toward increased democracy, and a gradual
emergence from a large debt burden in several of the countries.
Free trade is surging.
A movement toward pan-regional marketing.
Marketing in Latin America
MARKET BACKGROUND (CONT’D)
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 13/38
REGIONAL TRADE AGREEMENTS
•LAIA - Latin American Integration Association.
•ANCOM - Andean Common Market.
•MERCOSUR - Southern Cone Common Market. •NAFTA - North American Free Trade Area.
•FTAA - Free Trade Area of the Americas
Marketing in Latin America
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 14/38
• Urban versus rural (80% purchasing power in urban areas).
• Age and income level.
• Large young, style-conscious segment.
• Religious, tradition-bound, family-oriented.
MARKET SEGMENTATION
Marketing in Latin America: MSPP
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 15/38
PRODUCT POSITIONING
• Status-conscious urban markets means brand names matter.
• Upgrading quality of life with consumer durables.
• Successful mass marketing through creative packaging (small
volume, low-price units), taking new product roll-outs
incrementally, and spending heavily on advertising.
arketing in Latin America: MSPP (cont’
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 16/38
• Continuous upgrading of
products and services
because of increased
competition from foreign
producers and new trade
agreements between Latin
American countries.• Localization changes but
only limited product
adaptations.• Pent-up demand for global
brands.• Increase in pan-regional
products.
PRODUCT PRICE
• Foreign companies price
higher than locals.• Top-to-midrange for global
brands (not only skimmingprices), low-end local
brands.• Midrange core market
increasing as middle class
expands.
• Plans for a common
Mercosur currency.
Marketing in Latin America: The 4Ps
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 17/38
• Towards larger units,
hypermarkets, integrated
chains.
• Rural areas have weakinfrastructure.
• Foreign entrants investing
(including joint ventures) to
help improve efficiency.
• Some regulatory barriers.
DISTRIBUTION PROMOTION
• Brand TV advertising high,
sponsorship of daytime
soap operas.
• Religions, political, ethnic,and cultural issues are
sensitive.• Detailed product
information, with colorful
and lively presentation,including popular music.• Many retailers do not
handle manufacturers'
coupons.
Marketing in Latin America: The 4Ps
(cont’d)
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 18/38
• After WWII, was one of the 10 riches
countries in the world on a per capita
income basis• Population = 38 million• Peso devaluation led to a crisis
situation, now improved• Highly sophisticated industrial &
agricultural sector • Consumers oriented toward
western/global products/brands
ARGENTINA
Major Country Markets: Argentina
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 19/38
BRAZIL
• Largest Latin American country,
population = 176 million• Generates a third of South
America’s economic output, & is
a major consumer of its exports• Highly attractive to foreign
investors
• 10% of exports are manufacturedgoods
Major Country Markets: Brazil
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 20/38
• Population = 15 million
• Most vigorous growth,booming consumer markets
• Credit card issuers have
lowered application
requirements, encouraging
spending• Shopping mall boom
CHILE
Major Country Markets: Chile
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 21/38
MEXICO
• Population = 102 million• 2nd largest market in Latin
America• Home to many foreign
manufacturing plants• Mexico City: major market
for global brands & upscale
consumer goods• NAFTA membership
encourages economic
come-back
Major Country Markets: Mexico
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 22/38
Marketing in Asian Growth Markets
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 23/38
• Annual growth rates between 5-10% (China is at 10%
plus, see ch.10).
• Size: from Indonesia's almost 200 million people to
Singapore's 3 million.
• Ethnic Chinese with economic leadership.
• Love-hate relationship with Japan: WWII vs. FDI.
• Output from raw materials and apparel to technology
products.
MARKET BACKGROUND
Marketing in Asian Growth Markets
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 24/38
REGIONAL TRADE AGREEMENTS
ASEAN (The Association of South East Asian Nations)
APEC (Asia-Pacific Economic Cooperation)
ARF (ASEAN Regional Forum)
AFTA (ASEAN Free Trade Area)
Marketing in Asian Growth Markets
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 25/38
• Basics: cultural, ethnic, and religious roots.
• Significant middle class ("have some’s").
• Large metropolitan areas.
• Poor rural areas.
• Demographics: Age, marital status.
• Pan-regional marketing via trading blocs.
MARKET SEGMENTATION
Asian Growth Markets: MSPP
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 26/38
PRODUCT POSITIONING
• Global luxury brands ("if you've got it, flaunt it")
• Imports: globally standardized products.
• Pent-up demand for Western products.
• Less affluent segments: less advanced, adapted products.
• Use of acquired local brand names.
Asian Growth Markets: MSPP (cont’d)
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 27/38
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 28/38
PRICE
• Natural positioning of a global brand
entering is at the upper end (skimming).
• Lower-end products alternatives through
acquired local or adapted brands
(penetration pricing). In Asia, the entry
price will lock in the brand's positioning
("harmony"). Risks of gray trade arehigh.
sian Growth Markets: The 4Ps (cont’d
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 29/38
• Dynamic urban retail
sector.
• Rural areas have weak
infrastructure.
• Underdeveloped
transportation networks.
DISTRIBUTION
sian Growth Markets: The 4Ps (cont’d
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 30/38
PROMOTION
• Advertising minimally adapted from elsewhere
(pattern standardization).
• Local language and native endorsers, including
local sports heroes and television stars.
• Sales promotion tools adapted to local
regulations and culture. Ex: Few sales calls tothe home -- meet in the offices, and offer family
conveniences in dealerships.
sian Growth Markets: The 4Ps (cont’d
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 31/38
• Population = 45 million• Per capita income on par with
many European countries (as of
1995)• Market entry barriers are high• Pent-up demand for western goods
as preferred over domestic
products
• Distribution regulations graduallyeased
SOUTH KOREA
Major Country Markets: South Korea
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 32/38
TAIWAN ( aka REPUBLIC OF CHINA)
• Population = 23 million• Political struggle with mainland China
• Vigorous export industry, through skilledlabor & high technology
• Entry barriers going down• Large MNC activity• Particularly exacting consumers, used to
test market products before Asian roll-
out
Major Country Markets: Taiwan
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 33/38
• Population = 6 million
• Most affluent of S. East Asian nations• Geographic central hub for firms entering
Asian markets• Very international consumers,
trendsetters for the rest of Asia• High-end/luxury brands thrive
HONG KONG
Major Country Markets: Hong Kong
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 34/38
As western markets have matured, new growth markets in
Asia, Latin America, and elsewhere have become the newsources of growth for global companies – and for their own
domestic firms as well.
Takeaway
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 35/38
Despite recent global turmoil, many of these countries still
have strengths as markets and producers, and sustainedpotential for the longer run.
Takeaway
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 36/38
Trading blocs are good for these economies because as
stand-alone markets they tend to be too small for targeting - &blocs provide advantages for their own exports.
Takeaway
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 37/38
Marketing in a high-growth market in a newly industrialized
economy is not the same as marketing in a high growth
market in a mature economy.
There is less stress on new product development and more
on generic market development for existing products.
Takeaway
8/7/2019 JOHANSSON - chap (9)
http://slidepdf.com/reader/full/johansson-chap-9 38/38
Standardized global products & brands can be successful due
to pent-up demand in many of these markets.
As markets evolve and affluence grows, customers quickly
become fickle consumers requiring adaptation &
customization, much like consumers in mature markets.
Takeaway