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CANDIDATE BRIEFSchool Support Assistant, Faculty of Education, Social Sciences and Law
Salary: Grade 3 (£16,654 – £18,263 p.a.)Reference: ESLLW1086Closing date: 13 February 2018
School Support AssistantFaculty of Education, Social Sciences and Law, School of Law
Do you have a proactive and enthusiastic approach to your work? Can you use your initiative to find answers to a wide range of queries? Would you like to be part of a supportive and friendly team?
We are looking to recruit an individual with excellent administrative, interpersonal and organisational skills with office experience. You will be able to demonstrate a high degree of personal responsibility and initiative in all areas of the role as well as a high level of attention to detail, and experience of providing excellent customer service. You will be able to work to deadlines and have the ability to assimilate written and verbal communication quickly. You will be fully competent using Microsoft Office and be able to manage email and internet effectively.
You will be to providing clerical support within the School of Law, as part of the School Support Team, in a variety of non-student areas including making travel arrangements; purchasing goods and services; and maintaining electronic and paper based records. You will also be a first point of contact for non-student visitors and enquiries.
Standard working hours for the post will be 9am to 5pm Monday to Friday however there may be an occasional need to work outside these hours to ensure events are successfully supported.
What does the role entail?
As a School Support Assistant your main duties will include: Responding to and resolving/redirecting telephone and email enquiries
received in the Management Support Office in a prompt, accurate and courteous manner;
Maintaining the School's stationery stock and ordering fresh supplies when necessary, anticipating any peak periods and creating purchase requisitions on SIPR and Science Warehouse (electronic purchasing systems) as appropriate;
Placing purchase orders for goods (e.g. furniture, IT equipment, books) and services (e.g. catering/travel, accommodation, consultancy) and conference registration using the University systems (e.g. SIPR/Science Warehouse) including sourcing goods and services where necessary;
Regularly reviewing orders to ensure deliveries are received as and when expected and ensuring goods receipting of deliveries/services takes place in line with University procedures as required;
Making national and international travel and accommodation arrangements within approved budgets, providing itineraries and ensuring all information and travel documents are in order;
Assisting with arrangements for conferences, workshops, training courses, School meetings and other events, including organising refreshments, publicising and transport arrangements;
Assisting with submission of expenses claim forms, ensuring they are in the correct format and include original receipts, and are produced in accordance with the University's/Faculty's financial regulations and deadlines;
Acting as first point of contact for photocopier related issues (including integrated printers and scanners) within the School including user support; clearing of faults or escalating to external maintainers; replacement of supplies; maintaining mailboxes; and basic staff training;
Assisting other team members as directed by the School Support Co-ordinator;
Contributing to maintaining online and paper resources and records; Organising, supporting and minuting meetings within the School as required; Providing PA support where required, including effective diary management,
to holders of School Leadership and Management roles, as appropriate and directed by the School Support Co-ordinator;
Acting as Fire Warden and First Aider, which requires regular training and updating on University procedures.
These duties provide a framework for the role and should not be regarded as a definitive list. Other reasonable duties may be required consistent with the grade of the post.
What will you bring to the role?
As a School Support Assistant you will have:
GCSEs in Maths and English at grade C (or equivalent) or above or relevant experience;
Evidence of accuracy and attention to detail; Computer literacy, with experience of using Microsoft packages in particular
Outlook, Word and Excel in an office environment; Demonstrable ability to work well as part of a team and independently; Evidence of good communication and interpersonal skills in a work
environment; Evidence of excellent organisational skills with the ability to prioritise jobs and
work under pressure in order to meet deadlines; An ability to be flexible, adaptable and able to show initiative; Demonstrable aptitude for learning new tasks.
You may also have: Experience of working within purchasing and financial procedures; An understanding of Health and Safety in an office environment; Experience of working in a Higher Education environment.
How to apply
You can apply for this role online; more guidance can be found on our How to Apply information page. Applications should be submitted by 23.59 (UK time) on the advertised closing date.
Contact information
To explore the post further or for any queries you may have, please contact:
Amanda Hemingway, School Support Co-ordinator Tel: +44 (0)113 343 8169Email: [email protected]
Additional information
About the job You will be responsible to the Dean of Faculty and report to the Head of School.
Find out more about the Faculty of Education, Social Sciences and Law.
Find out more about our School of Law.
Working at Leeds Find out more about the benefits of working at the University and what it's like to live and work in the Leeds area on our Working at Leeds information page.
Candidates with disabilitiesInformation for candidates with disabilities, impairments or health conditions, including requesting alternative formats, can be found on our Accessibility information page or by getting in touch with us at [email protected] .
Criminal record information
Rehabilitation of Offenders Act 1974 A criminal record check is not required for this position. However, all applicants will be required to declare if they have any ‘unspent’ criminal offences, including those pending.
Any offer of appointment will be in accordance with our Criminal Records policy. You can find out more about required checks and declarations in our Criminal Records information page.
