STAR RATED

TRAINING PROVIDER

HUMAN RESOURCE DEVEOPMENT FUND

Winner of 2017 HRDF Training Provider Award

Advancing Leadership and GENERAL MANAGEMENT

JOB OF THE GENERAL MANAGER 2.0

Claimable

25-29 June 2018

24thIntake

RM 6500Inclusive 6% GST

LEARNING METHODOLOGY This programme incorporates the use of participative and interactive facilitation techniques, personal reflection exercises, group discussions, case studies and video presentations to enhance experiential learning and subsequent post-training application.

KEY BENEFITS Strengthen your leadership and management competencies and results Sustain actionable knowledge on proven strategies Gain toolkits for post-workshop applications. Gain transformative leadership insights.

The job of a General Manager is no walk in the park and a challenge to even the most talented and effective executives.

MIM has been grooming thousands of leaders to achieve even bigger success through our Job of the General Manager programme since 1998. Tailored to suit the current market’s needs, this year’s ‘Job of the General Manager 2.0’ is designed to support your career advancement and equip you with all the right skills to succeed.

This programme will groom you to become a cross-functional leader who can understand how to maximise the potential of the people within the organisation, develop transformative strategies and more!

Captain (Rtd) M. Shanmugam, MMIM Shan is an International Trainer, Facilitator and Coach. Over the past 20 years, he has trained, facilitated and coached participants across the Asian region on various aspects of Leadership, Team Development and Performance Coaching. His innovative, interactive and high impact approaches empower his participants to experience, reflect and act for self and organisational improvements. He has facilitated workshops in Thailand, Brunei, Myanmar, Singapore, Bangladesh, India, Indonesia, Sri Lanka and Switzerland

Syed Hamid Alhabshi MMIM, MIM-CPTSyed Hamid has more than 30 years’ experience working with MNCs which includes Unilever, Dutch Baby Milk, Amway and Citibank. This last position was Senior Group General Manager for NST. In 1992, he went into consultancy and has consulted with over 40 different organisations in various fields including Strategic Thinking, Team Building, Corporate Culture Development, Executive & Management Develop-ment, Customer Service and many other specific arenas.

Vincent Loh, MMIM, MIM-CPTVincent Loh has over 40 years of knowledge, exposure and experience in auditing, consulting, financial and business management. He is a Fellow of the Institute of Chartered Accountants in England & Wales (FCA) and has served senior positions ranging from Chief Financial Officer (CFO) to Group General Manager of an international manufacturing & retail group. He also has international exposure having worked in UK, Singapore, Malaysia, Indonesia, HK and Cambodia.

Asohan SatkunasinghamAsohan is an International Best Selling Author, Award Winning HR Practitioner, International Speaker, Educator, HR Coach and Consultant. He has developed progressive and innovative HR experience through leadership roles in multinational corporations for over 27 years.His approach to human resources from the humane resource standpoint earned recognition to present papers at both local and international conferences for over 10,000 people. He is a firm believer that business success lies in the effective management of people's head (thought), heart (feeling) and hands (action).

Chan Tye Kooi, MIM-CPT, AMIMTK CHAN is an internationally Certified Trainer of NLP (Neuro-Linguistic Programming) and Time Line Therapy®, a Certified Master Practitioner of Ericksonian Hypnosis and a Certified iWAM (Inventory of Work Attitude & Motivation) Consultant. A much sought-after motivational speaker and innovative facilitator in major conventions and corporate workshops, TK has reached out to at least 50,000 trainees since 2001, covering the Asian region in countries such as China, Philippines, Pakistan, Vietnam, Singapore, Thailand and Indonesia. He has dedicated himself since 2001 to discover the hidden secrets of the world’s most successful communicators and business leaders to develop strategies for getting ahead on areas related to branding, marketing, sales, leadership and personal change technology.

OUR LEARNING FACILITATORS

WHO SHOULD ATTENDC-Level ExecutivesGeneral ManagersSenior Managers & Managers Business Owners

www.mim.org.my

Industry Recognised Senior ManagementDevelopment Programme Since 1998!

"The greatest leader is not

necessarily the one who

does the greatest things.

He is the one that gets the

people to do the greatest

things." - Ronald Reagan

“

”

• LEAD • PERFORM • SUCCEED

PROGRAMME OUTLINE

www.mim.org.my

LEADING SELF Leaders need to be conscious of their behaviours as a leader, and how it impacts the people we serve to lead in the current business era. This module will embark you on a journey of self reflection to become today’s leader.

The Holistic model Emotional excellence

Key topics: Overview of purposeful Leadership Aligning self-purpose to the role in the organisation Leading Self: Behavioral factors Understanding personalities: Own & Others

DAY

01

STRATEGIC THINKING, STRATEGY DEVELOPMENT & EXECUTIONStrategic Planning has been the mainstay of organisational planning over the years. With the advent of technological development and a whole new generation (millennials) entering the workforce, a major shift has been taking place with Strategic Thinking occupying prominence, with greater involvement and engagement of the key stakeholders in driving change in organisations. This module supports the development of strategies and identification of the contradictions facing the organisation, with the added focus on creating greater ownership and commitment to change from the employees.

Key topics: The Big Picture - The Power of Strategic Thinking Managing Change Strategic Analysis - Key Factors

Strategy DevelopmentThe “Contradictions” and the arising implication.Strategic Implementation: Issues, concerns and making it work.

DAY

02

FINANCIAL MANAGEMENTFinancial analytical and decision-making skills are important towards making an impact on your organisation’s profitability and viability. This module focuses on analysing financial statements and undertaking a financial analysis for performance improvement of your organ-isation and for business decision making.

Key topics: Introduction to critical reporting principles Identifying the key components of financial reports Understanding and interpreting financial statements to identify key financial issues and concerns

Evaluating an organisation’s key drivers for profit performance Assessing an organisation’s business viability including ROI, working capital management and debt gearing

DAY

03

PEOPLE MANAGEMENTPeople are the true assets and competitive advantage for the company. Hence the role of a General Manager in People Management (PM) is to consistently engage its people by aligning them with the culture and vision of the business for organisational effectiveness.

Key topics: The general role of being a manager: to lead the people’s value proposition of the company. Changing trends in People Management and Workplace. Distinguishing between humane and human resources. Understanding the HR Department’s function to support the Employees’ Lifecycle.

Embedding the vision and culture to drive performance for best fit.Communicating the Why, How and What for organisational effectiveness.Using interventions for Organisational Development and people engagement.Understanding salient provisions of the employment legislation.

DAY

04

MARKETING STRATEGYOrganisations must embrace new marketing to secure competitive marketing edge in the era of customer centricity. You will discover the strategic importance of replacing conventional thinking with the latest marketing thinking to succeed faster and easier in the current turbulent times.

Key topics: Recognizing the important facts of modern marketing that works Defining knowledge marketing and experience marketing Discovering the GOAL in marketing that gives you the direction Positioning your marketing campaign around your customers

Avoiding product / service failures and create the market you wantPrioritizing selling Strategies for confronting key competitors

DAY

05

Tea Break3.30 p.m.

Lunch Break Lunch Break

DAY 1(MONDAY)

DAY 3(WEDNESDAY)

DAY 4(THURSDAY)

DAY 5(FRIDAY)

Introduction

• People’s Value proposition

• Changing trends in people management and workplace

• Distinguishing between humane and human resources.

• Understanding the HR Department’s function to support the Employees’ Lifecycle.

9.00 a.m.

10.30 a.m.

10.45 a.m.

1.00 p.m.

2.00 p.m.

3.45 p.m.

Tea Break Tea Break Tea Break Tea Break Tea Break

5.00 p.m.

• Embedding the vision and culture to drive performance for best fit.• Communicating the Why, How and What for organisational effectiveness.

• Using interventions for Organisational Development and people engagement.• Understanding salient provisions of the employment legislation.

Tea Break

• Reflection/End • Reflection/End

Lunch BreakLunch BreakLunch Break

Tea Break Tea Break Tea Break

Introduction

• The Art of Financial Analysis

• Evaluating Profit Performance

• Evaluating Business Viability (part 1)

• Evaluating Business Viability (part 2)

• Reflection/End

Introduction• Marketing Is Everything!

• Knowledge Marketing vs Experience Marketing.

• Customer centricity - Start With The Customer!

• Relationship Marketing

• Confronting Competitors• Ultimate Marketing - The 10 Biggest Competitors!

(contd) • Ultimate Marketing - The 10 Biggest Competitors!

• Reflection/End • Reflection/End

25 JUNE 2018 27 JUNE 2018 28 JUNE 2018 29 JUNE 2018

6.30 p.m.

• Networking Dinner

Dinner

26 JUNE 201824th Intake

Registration & Opening

• Briefing Overview • Ice-Breaking Session • Aligning Learning • Expectations

• Purposeful Leader• Understanding Personalities• Discovering Preferred Behavioral Styles

• Leading with Emotional Excellence

(contd) • Leading with Emotional Excellence

Introduction

• The Big Picture - The Power of Strategic Thinking

• Strategic Analysis - Key Factors

• Strategy Development

• Strategic Implementation: Issue, concerns and making it work.

DAY 2(TUESDAY)TIME

www.mim.org.my

MALAYSIAN INSTITUTE OF MANAGEMENTUnit T1-L16-1, Level 16, Tower 1, PJ 33, No. 3 Jalan Semangat,Seksyen 13, 46200 Petaling Jaya, Selangor, Malaysia Tel: +603 7711 2888 Fax: +603-7711 2999

For registration and further information, Please connect with Public Programme Team.publicprog@mim.org.my

PROGRAMME SCHEDULE

STAR RATED

TRAINING PROVIDER

HUMAN RESOURCE DEVEOPMENT FUND

Winner of 2017 HRDF Training Provider Award

Embedding the vision and culture to drive performance for best fit.Communicating the Why, How and What for organisational effectiveness.Using interventions for Organisational Development and people engagement.Understanding salient provisions of the employment legislations.