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JARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL THE COUNTY GOVERNMENT OF KISUMU Job Descriptions Handbook REPUBLIC OF KENYA Department of Health Services and Promotion of Health Investments

Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

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Page 1: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

1Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

THE COUNTY GOVERNMENT OF KISUMU

Job Descriptions Handbook

REPUBLIC OF KENYA

Department of Health Services and Promotion of Health Investments

Page 2: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

2 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

“This publication is made possible by the generous support of the American people through the United States Agency for International Development (USAID). The

contents are the responsibility of IntraHealth International and do not necessarily reflect the views of USAID or the United States Government.”

Page 3: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

iDepartment of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

FOREWORD

The Kenya Constitution 2010 provides for the right to the highest attainable standard of Health to every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards to achieve progressive realization of the rights set out under Article 43 of the of the Constitution of Kenya 2010.

Devolution of health services in Kenya has been characterized with many challenges especially in the management of health workforce specifically role conflict exacerbated with unclear organizational structure, maldistribution of health workforce- with rural areas being the worst hit- and performance management among others. To address these challenges the County Government of Kisumu, the Department of Health Services, County Public Health Service Board and office of the County Secretary came together and identified a team that drove the development process of the Job Description for Kisumu County Health Management Team and Jaramogi Oginga Odinga Teaching and Referral Hospital to completion.

I wish to thank all stakeholders involved in the development of these Job Descriptions including County Health Department, County Public Service Board, Office of the County Secretary, Human Resource Department and IntraHealth’s USAID funded Human Resource for Health (HRH) Capacity Bridge Project. The County Government of Kisumu and County Public Service Board wishes to issue these Job Descriptions to the Department of Health for the County Government of Kisumu towards better management of health workers.

Eng. Nashon OguyaThe Chair, County Public Service BoardCounty Government of Kisumu

Page 4: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

ii Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

ACKNOWLEDGEMENT

The department of Health and Health Investments in Kisumu County sincerely acknowledges the contributions and the hard work of teams and organizations that contributed to the development of Job Descriptions for the department of health. In particular we wish to acknowledge the valuable contribution of the CEC health services Kisumu, Hon. Dr Elizabeth Ogaja, for providing leadership in the development process, the management of health teams- County, referral and sub-County hospitals led by Dr Dickens Onyango through the HRH Officer, Grace Grace Ajwang, for coordinating the process to completion.

Special thanks to Kisumu County Public Service Board, led by the Chair, Engineer Nashon Oguya and his team for supporting the process. Thanks to all Kisumu County cadres of health services officers who participated in the development, internal and external validation including Partners, Unions and other Stakeholders for their input towards the successful completion of the document.

The department of Kisumu County Health and Health Investments appreciates the financial and technical support provided by the United States Agency for International Development (USAID) through funded HRH Capacity Bridge led by Chief of Party, Mr Meshack Ndolo, for facilitating the process. Many thanks to Dr Linet Nyapanda, Assistant Director County System Strengthening through the consultant, Mr. Joseph Mathenge and the Coastal Cluster Manager, Ms Anne Malubi for supporting the development of Job Descriptions.

Insert Signature

Dr Lusi J.O.Chief Officer of HealthKisumu County

Page 5: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

iiiDepartment of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

ACRONYMS

AIE Authority to Occur Expenditure

AWP Annual Work Plans

CDHS County Director of Health Services

CEC County Executive Committee

COR Code of Regulations

DCP Disease Control and Prevention

DHIS Digital Health Information System

ECN Enrolled Community Nurse

EPI Expanded Programme on Immunization

FH Family Heath

HIS Health Information System

HMC Health Management Committee

HMT Health Management Teams

HPAC Health Promotion Advisory Committee

ICT Information Communication Technology

ICU Intensive Care Unit

IEC Information Education and Communication

IPD In-Patient Department

JOOTRH Jaramogi Oginga Odinga Teaching and Referral Hospital

KQMH Kenya Quality Model Health

KRCHN Kenya Registered Community Health Nurse

KRN Kenya Registered Nurse

MPDB Medical Practitioners and Dentists Board

OPD Out Patient Department

PMTCT Prevention of Mother to Child Transmission

PKI Performance Key Indicators

RH Reproductive health

SOPs Standard Operating Procedures

STD Sexually Transmitted Diseases

TWG Technical Working Group

Page 6: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

iv Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

TABLE OF CONTENTS

CHIEF EXECUTIVE OFFICER .................................................................................................................................. 1

DIRECTOR OF FINANCE AND ADMINISTRATION ....................................................................................... 8

HUMAN RESOURCE OFFICER ............................................................................................................................. 15

DIRECTOR CLINICAL SERVICES IN-PATIENT ................................................................................................... 19

DIRECTOR RESEARCH AND TRAINING ............................................................................................................ 24

CLERICAL OFFICER ................................................................................................................................................... 29

MEDICAL CONSULTANT ....................................................................................................................................... 31

MEDICAL OFFICER .................................................................................................................................................... 34

DENTAL OFFICER ...................................................................................................................................................... 37

DENTAL TECHNOLOGIST ...................................................................................................................................... 40

DENTAL INTERN ……………………………………………………………………… ....……………. 43

DIRECTOR OF NURSING SERVICES .................................................................................................................... 46

NURSING UNIT MANAGER ................................................................................................................................... 50

NURSING WARD IN-CHARGE .............................................................................................................................. 54

ENROLLED COMMUNITY NURSE (ECN) .......................................................................................................... 58

ENROLLED NURSE ................................................................................................................................................... 61

KENYA REGISTERED COMMUNITY HEALTH NURSE ................................................................................... 64

OPHTHALMIC TECHNOLOGIST .......................................................................................................................... 67

ORTHOPAEDIC TECHNOLOGIST IN-CHARGE .............................................................................................. 71

PLASTER TECHNICIAN ............................................................................................................................................ 75

PHARMACIST IN-CHARGE ..................................................................................................................................... 78

PHARMACIST (ALL OUTLETS) .............................................................................................................................. 83

PHARMACEUTICAL TECHNOLOGIST ............................................................................................................... 86

PUBLIC HEALTH OFFICER IN-CHARGE ............................................................................................................. 90

PUBLIC HEALTH OFFICER ...................................................................................................................................... 93

RADIOGRAPHER IN-CHARGE .............................................................................................................................. 96

RADIOGRAPHER ........................................................................................................................................................ 99

Page 7: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

vDepartment of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

SENIOR ACCOUNTANT .......................................................................................................................................... 102

ACCOUNTANT .......................................................................................................................................................... 105

BIO-MEDICAL ENGINEERING IN-CHARGE ...................................................................................................... 108

MEDICAL LABORATORY TECHNOLOGIST IN-CHARGE ........................................................................... 111

MEDICAL LABORATORY TECHNOLOGIST TECHNICIAN MEDICAL ..................................................... 115

LABORATORY SAFETY OFFICER .......................................................................................................................... 118

QUALITY ASSURANCE OFFICER……………………………………………………………………… 121

HEALTH RECORDS AND INFORMATION OFFICER IN-CHARGE............................................................. 124

ARTISAN BUILDING .................................................................................................................................................. 132

MORTUARY ATTENDANT IN-CHARGE ............................................................................................................. 135

SUPPLY CHAIN MANAGEMENT OFFICER IN-CHARGE ............................................................................... 137

SUPPLY CHAIN MANAGEMENT ASSISTANT .................................................................................................... 142

SECRETARY/ADMINISTRATIVE ASSISTANT ....................................................................................................... 145

OCCUPATIONAL THERAPIST IN-CHARGE ...................................................................................................... 148

OCCUPATIONAL THERAPIST ................................................................................................................................ 151

NUTRITIONIST …………………………………………………………………………………….. ...... 154

CATERESS/HOSPITALITY OFFICERS .................................................................................................................... 157

PHYSIOTHERAPISTS IN-CHARGE......................................................................................................................... 160

PHYSIOTHERAPISTS ................................................................................................................................................. 164

Page 8: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

vi Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

Vision

Exemplary Centre of Excellence in Quality Health Care Provision, Research, Training and Effective Referral Institution in East and Central Africa.

Mission

To provide Excellent, Accessible and Acceptable Health Care Services to the Public Professionally in a Friendly Environment and Participate in Research and Medical Training.

Service standards

JOOTRH has a Service Charter which has been cascaded to the department level. The hospital and department service charters provide the minimum level of service that all staff working at JOOTRH are expected to provide. The service standards are premised on the hospital’s avowed principle to treat patients, customers and all others who we interact with courtesy, respect and care.

Job Description

The intent of this Job Description is to interpret and provide a representative summary of duties and responsibilities as outlined in the applicable scheme of service. It shall not be construed as a declaration of the specific duties and responsibilities of the position. The position holder may be requested to perform job-related tasks other than those specifically presented in this description.

Values

The five values described below capture the essence of the Hospital’s culture and play an important role in the way we assess the performance of our staff as individuals and members of a team. These values should be read in conjunction with the Public Service Values and Code of Regulations.

Excellence

We attain excellence by putting patients first, by taking pride in our work, and by attending to detail. As a hospital and as individuals, we will recognise and reward excellence in our team. Our commitment to excellence means doing everything as well as it can

possibly be done. Every role at the Hospital contributes in some way to patient care and so this commitment applies to every member of staff.

Teamwork and leadership

We recognise and value the importance of teamwork and leadership. Excellent teams are supported by leaders that inspire and motivate them. We expect Team Leaders to set standards of behaviour for others to follow and will work to consistently foster the attributes of teamwork and leadership in all of our staff.

Care and professionalism

Caring for patients is our first priority and is a responsibility shared by the entire staff. We respect the dignity of our patients and treat them and their families with grace and compassion. The Hospital is a tightly knit community and we strive to provide a safe environment for patients, staff and visitors. We also respect and care for our staff and colleagues. Recognising the value that each of us brings to a team, we treat others equally and in the way that we wish to be treated.

Accountability and effectiveness

As members of the Hospital community, we are accountable as individuals for our decisions and actions. We understand that we are all responsible for delivering outcomes on a daily basis that improve the lives of patients and contribute toward achievement of the Hospital’s vision. Holding each other accountable for these outcomes is a shared responsibility that we take seriously. Though Team Leaders ensure that roles and responsibilities are clearly assigned, we expect staff to exercise initiative, discretion and proactivity in carrying out their duties. This will sometimes mean doing things which do not fall neatly into our day-to-day roles.

Integrity and honesty

We are committed to integrity and honesty as cornerstones of our relationship with each other, our patients and the community we serve. Accordingly we hold ourselves and our colleagues to the highest standards of professional and personal conduct. Our expectations of behaviour are clearly set out in the Public Officer Ethics Act, 2003.

Page 9: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

1Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB DESCRIPTION

DEPARTMENT OF HEALTH

JARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: CHIEF EXECUTIVE OFFICER

Department or Unit Administration

Reports to: The County Director of Health Services

SupervisesThe CEO supervises departmental Heads, Medical Specialist, Medical Officers and all HMT members

Position summary

To ensure health policy translation, implementation, coordination, monitoring and evaluation

To spearhead policy formulation for the smooth running of the hospital To direct the development and implementation of short- and long-term objectives,

policies, budgets and operating plans for the hospital which are aligned to the national objectives

To spearhead public private partnership for initiation and implementation of projects to improve service delivery to the public

To represent the hospital in the Government, the public and other stakeholders and serves as Secretary to the Health Management Committee

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator (# or No. Represents Number% Represents Percentage)

Provision of specialized referral services

Coordinate and monitor the provision of specialized referral services

# of departments and units with necessary and adequate medical equipment and tools

# and range of specialized services provided by the hospital

# of patients referred to higher facilities for specialized services

# of specialized units established % reduction in length of stay % implementation of Service Charter # of HMT/HMC meetings held % increase in customer satisfaction

Page 10: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

2 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: CHIEF EXECUTIVE OFFICER

Leadership and governance

Ensure good corporate governance in the hospital

Anti-Corruption policy in place Institutional Code of Conduct developed and

operationalized Institutional Corruption Prevention Plan in place # of Integrity Officers trained on corruption risk

assessment and management # of staff sensitized on anti-corruption risk

assessment # of anti-corruption cases dealt with % of suppliers satisfied with hospital procurement

procedures % reduction in stock outs of drugs and supplies # of meetings held by the Integrity Committee # of stakeholders meetings held

Infrastructure development and maintenance

Ensure protection, development and maintenance of hospital facilities

% of hospital land secured against encroachment # of essential service areas with working

equipment % of flag ship project funds utilized in applicable

financial year # of new projects initiated and completed within

the year # of equipment duly serviced and maintained # of existing structures renovated and in use

Use of Information Communication Technology (ICT) to enhance service delivery

% Improvement of staff to computer ratio # of e-Government standards adopted and

operationalized % level of ICT integration # of staff trained in ICT # of policies formulated from ICT generated data

Page 11: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

3Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB TITLE: CHIEF EXECUTIVE OFFICER

Strategic planning and annual work planning

Provide guidance in the development and implementation of a strategic plan which is linked to Vision 2030 and Health Sector goals

# of departments and staff implementing work-plans that are based on the hospital Strategic Plan

% rate of strategic plan implementation # of reports submitted to the County office Midterm review meeting

Provide guidance in the development of Annual Work Plans

AWPs submitted to Ministry headquarters on time # of Quarterly review meetings held # of Monthly reports submitted to the County

Provide guidance in the development of departmental and individual staff work plans based on the hospital strategic plan

# of departments preparing work plans by 30th June

# of staff preparing individual work plans by 31st July

% rate of departmental and individual work plan implementation

# of staff sensitized on individual work plans # of staff appraised # of appraisal reports sent to the County office

Human resource management and development

Ensure effective human resource management and development

Human Resource Management Policy in place Ratio of staff against Norms and Standards % increase in staff satisfaction % increase in work climate perceptions # of staff cadres with job descriptions # of staff completing quarterly and annual

performance appraisals on a timely basis # of staff achieving performance contract targets # of staff trained in specialized areas # of staff sensitized on government code of

regulations Training needs assessments in place

Page 12: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

4 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: CHIEF EXECUTIVE OFFICER

Performance management

Provide direction, guidance and counsel in ensuring achievement of Performance Contracts targets

# of staff submitting performance contract returns and updates on a timely basis

# of staff achieving performance targets # of advisory committee meetings held # of drug addicts rehabilitated

Ensure quarterly performance appraisals by all staff are conducted and documented

# of staff sensitized on performance appraisal # of departments undertaking quarterly

performance appraisal reviews # of staff submitting annual performance

appraisal reports by 21st July

Financial management and sustainability

Ensure effective financial management in accordance with Government financial and accounting procedures

% rate of Strategic Plan implementation % of increase in FIF collection and banking % of increase in FIF utilization Compliance with the budgetary allocations Lobbing for the increase in funds disbursed from

government % increase in funds mobilized from partners # of audit recommendations implemented

Partnerships and collaborations

Enhance sustainability of hospital operations through partnerships and collaboration with development partners and health institutions (colleges, universities, teaching hospitals)

# of MoUs signed and implemented # of partners supporting hospital with technical

assistance Amount of funds raised from partners and

collaborators # of projects initiated and completed through

partnership and collaboration # of staff seconded by partners to the institution # of equipment and machines donated by

partners

Page 13: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

5Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB TITLE: CHIEF EXECUTIVE OFFICER

Occupational Safety and Security

Ensure safety and security within the hospital premises in accordance with the Public Health and Occupational Safety and other guidelines

# of documented OSH procedures # of fire drills conducted # of new staff sensitized on OSH # of safety and security signage placed on

strategic locations in the hospital # of fire equipment available Infection prevention and control committee in

place and operational Safety guidelines developed and in use Waste management protocol in place Disaster management plan developed and

implemented Number of staff sensitized on disaster

management Number of staff trained on life saving skills Well stocked crash box in place Functional ambulance services in place

Ensures that employees are made aware of potential hazards in the work place and how to deal with them in a safe and efficient manner

Ensures that a proper fire safety and disaster plan is in place

Satisfaction surveys

Ensure customer satisfaction surveys are conducted biannually and the findings and recommendations implemented

# of survey findings and recommendations Implemented

Ensure staff satisfaction surveys are conducted annually and the findings and recommendations implemented

# of survey findings and recommendations Implemented

Ensure work environment satisfaction surveys are conducted annually and the findings and recommendations implemented

# of survey findings and the recommendations Implemented

Affirmative action

Ensure implementation of affirmative action on gender, ethnicity and disability as per Government policy and the Constitution

# of staff sensitized on affirmative action # of decisions informed by affirmative action # of disability friendly facilities initiated and

completed

Page 14: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

6 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: HUMAN RESOURCE OFFICER

Quality improvement

Promote adherence to national health management quality improvement policies and guidelines

# of departments with Standard Operating Procedures (SOPs) and applying

# of internal clinical audits conducted Overall % rating on clinical audit # of meeting held by the Kenya Quality Model of

Health (KQMH) committee # of public complaints raised and resolved

Required Qualifications

Academic and professional qualification

MB ChB, BDS, MD, OR equivalent A relevant Postgraduate MPH, MSc (Health policy and management), MA (hospital

management) MSc (Health services planning and management), MBA OR Post Graduate Diploma or Certificate in Management.

Evidence of leadership and continuing professional development and training in Health Management

Licensed and certified by the Medical Practitioners and Dentists Board

Experience

15 years experience in health sector five of which should be at senior management in a referral hospital

Experience of driving and implementing organizational change, in particular using new and innovative practices and technologies to improve services

Essential skills and competencies

Excellent planning, coordinating and controlling skills Excellent skills in the design and development hospital service delivery systems ,

structures and procedures Sufficient knowledge of clinical practices, procedures and standards Knowledge and experience of Kenya Quality Model for Health (KQMH) in health systems

delivery Competence in coordinating and implementing research and development programs. Self-drive, enthusiasm and vision needed to lead and manage change in the hospital Tenacity, integrity, and positive motivational approach to people management and

development Ability to create partnerships that foster teamwork and networking both within the

hospital, Government and across the health sector Ability to work with, lead and manage a multi-disciplinary team Good people management skills Strategic thinking, planning and implementation

Essential personal attributes

A good team player. A good mentor and coach Passionate about the job

Authority and decision-making

Provides policy direction Oversees service delivery, acquisition and efficient utilization of resources Hospital AIE holder Represents hospital in various forums Acts Secretary to the Hospital Management Board Chairs the hospital’s finance and procurement committees Authorizes hospital annual work plans and targets setting Oversees procurement and disposal of assets according to the relevant Act.

Page 15: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

7Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature,

noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s

behavior.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with

likelihood of harm-thus established precautions should be followed.

Relationships

Internal Customers External Customers

Who Why Who Why

Medical and other members of the health care team

To receive feedback and offer guidance

CDHS/MOH To receive guidance and provide routine reporting data and information

Other departments To receive feedback and offer guidance

Partners and learning institutions

Public, private partnership and student’s attachment

Acknowledgement approval

Job Description approved by

Name of supervisor.....................................................................Signature..............................Date...............................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge

that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member

of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed

herein.

Name ........................................................................................Signature......................................Date........................

Page 16: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

8 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB DESCRIPTION

DEPARTMENT OF HEALTH

JARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITALJOB TITLE: DIRECTOR OF FINANCE AND ADMINISTRATION

Department or Unit: Administration

Reports to: Chief Executive Officer

Supervises Accountants, Hospital Administrators

Position summary To ensure effective and efficient provision of general administrative services (non-medical) in the hospital.

Essential job functions and standards

Key result area Main Tasks Performance Indicator

Leadership and governance Ensure good corporate governance in the hospital

Anti-Corruption policy in place Institutional Code of Conduct developed and

operationalized Sound Institutional Corruption Prevention

Framework with yearly targets in Plan in place and fully implemented

# of staff sensitized on anti-corruption risk assessment

# of corruption cases dealt with and concluded

% improvement on corruption index in annual corruption prevalence survey conducted amongst:

Staff Suppliers Patients Public

Level staff compliance to code of regulations

Infrastructure development and maintenance

Ensure protection, development and maintenance of hospital facilities

% of hospital land secured against encroachment

# of essential service areas with working equipment

% of funds utilized on projects in applicable financial year

Use of Information, Communication and Technology to enhance service delivery

% Improvement of staff and computer ratio # of e-Government standards adopted and

operationalized % level of ICT integration in the facility

Page 17: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

9Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB TITLE: DIRECTOR OF FINANCE AND ADMINISTRATION

Strategic planning and annual work planning

Provide guidance in the development and implementation of a strategic plan which is linked to Vision 2030 and Health Sector goals

# of staff sensitized on the implementation of the annual work-plans based on the Hospital Strategic Plan

% rate of strategic plan implementation based on annual targets

Provide guidance and coordination in the development development and approval of Annual Work Plans

AWPs submitted to County Chief Officer of Health on time

Provide guidance in the development of departmental and individual staff work plans based on the hospital strategic plan

# of departments preparing work plans by 15th of May every year

# of staff preparing individual work plans by 30th June

% rate of departmental work plan implementation

Human resource management and development

Ensure effective human resource management and development

Human Resource Management Policy in place

% ratio of staff against Norms and standards % increase in staff satisfaction # of staff cadres with job descriptions

Performance management

Provide direction, guidance and counsel in ensuring achievement of Performance Contracts targets.

# of staff submitting completed quarterly and annual performance reports and achieving set performance targets

Ensure quarterly performance appraisals by all staff are conducted and documented

# of departments undertaking quarterly performance appraisal reviews

Financial management and sustainability

Ensure effective financial management in accordance with Government financial and accounting procedures

% of FIF collected and banked on daily basis # of audit recommendations implemented

Occupational Safety and Security

Ensure safety and security of employees and patients within the hospital premises in accordance with the Occupational Safety and Health guidelines

# of documented OSH procedures # of fire drills conducted # of new staff sensitized on OSH # of safety and security signage placed on

strategic locations in the hospitalEnsures that a proper fire safety and disaster plan is in place and disaster plan is in place

Page 18: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

10 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: DIRECTOR OF FINANCE AND ADMINISTRATION

Satisfaction surveys

Ensure employee and customer satisfaction surveys are conducted annually and the findings and recommendations implemented

# of employee and customer survey findings and recommendations implemented

Quality assurance

Ensure that quality assurance systems are in place for monitoring service quality and for investigating incidents and complaints in the hospital

Ensure that staff comply with the MOH quality assurance guidelines.

# of departments applying Standard Operating Procedures (SOPs)

# of meetings held by Hospital Quality Improvement committee

# of public complaints received

Procurement

Providing oversight in the procurement function and endorsing procurement documents under delegated authority from the Chief Executive Officer

# of suppliers satisfied with hospital procurement procedures

# of audit queries raised on hospital procurement practices

Security for staff and patients

Protecting hospital land from encroachment and hospital property from burglary and pilferage.

Ensuring deployment of security personnel to provide security and patrol the hospital and man gates at all times.

% proportion of hospital land demarcated and fenced

% proportion of hospital facilities under 24 hours guard service

Management of finances and Budgeting

Coordinate the preparation of the hospital annual operating plan and budget

# of departments submitting annual work plans and budget proposals in time

Ensure utilization of funds on planned activities are in accordance with the Authority to Incur Expenditure (AIE) and other financial regulations.

No. of audit queries raised

Page 19: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

11Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB TITLE: DIRECTOR OF FINANCE AND ADMINISTRATION

Management of development projects

Coordinate prioritization of development projects based on their feasibility, sustainability, cost and benefit and impact

# of project proposals presented by various departments

# of cost estimates obtained from the Office of the County Works Officer

# of projects implemented

Provision of utilities

Ensure reliable provision and efficient utilization of electricity, water, gas and communication supplies to the hospital

# of reported cases of service interruption due to power outages and water shortages

# of back up and alternative sources put in place

Transport management

Ensure proper utilization of Government transport in accordance with Section “K” of the Code of Regulations (COR)

# of instances government vehicles used for personal use

% use of work tickets to monitor use of hospital motor vehicles

Ensure secure shed and parking areas for parking Government vehicles.

Ratio of available secure shed and parking areas for Government vehicles

Ensure routine maintenance of motor vehicles and motorcycles

Amount of fund allocated Amount of FIF used on motor vehicle

maintenance # of break down days (vehicle out of use) per

month # of motor vehicles disposed of in financial

year Amount of fuel used on hospital vehicles per

month

Page 20: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

12 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: DIRECTOR OF FINANCE AND ADMINISTRATION

Estate management

Maintenance of buildings – non-residential

Ensure timely repairs, rehabilitation or alterations to hospital buildings in consultation with the County Works Officer

# of meetings held with the County Works Officer

# of works endorsed by the County Works Officer

Amount of funding from FIF and GOK for maintenance of buildings

Compound upkeep

Ensure that the hospital compound is well maintained through:

Planting, watering and trimming of flowers and trees

Pruning trees and removing unwanted ones

Grass watering, mowing and slashing

Amount of funding from FIF and GOK allocation

# of services outsourced

Records and Information management

Registry

Ensure that the hospital registry is functional at all times and:

All administrative correspondence to and from the hospital are properly filed in the administration files.

All correspondence or information about individual members of staff is filed in their respective personnel files.

# of staff satisfied with internal communication

Financial Information

To coordinate preparation of the Monthly Collection by Facility Report

Participate in the preparation of annual targets for revenue collection

Endorse orders for all accountable documents.

Maintain a record of waivers granted by the hospital.

# of financial reports tabled at HMT/EEC meetings.

# of financial reports countersigned # of times workload data from Health

Records applied in monitoring revenue collection

Page 21: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

13Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB TITLE: DIRECTOR OF FINANCE AND ADMINISTRATION

Funeral home services

Ensure efficient management and provision of Funeral Home Services

Ensure that the mortuary is clean and free from foul smell at all times.

Ensuring that mortuary coolers and fridges are maintained in good condition

Ensure that all due revenue is realized from mortuary services rendered.

Ensure that all unclaimed bodies are disposed of as per approved procedure within reasonable time.

Ensure that storage of bodies is efficient and effective.

# of staff assigned to mortuary duties Amount of revenue collected per month Percentage and number of clients satisfied

with services Feedback from PUBLIC HEALTH OFFICERs,

Pathologists and other internal staff

Professional development Undertake requisite professional development activities

# of CPD activities undertaken or participated in by self and staff

ReportsPrepare and submit monthly and quarterly Reports To the County Chief Officer of Health

# of reports submitted on a timely basis

Secretarial support to management committees

Act as Secretary to the following Committees

EEC HMT Disciplinary Committee Housing Committee

# of meetings held Minutes documented and circulated in

time to inform action decision making and performance

Required Qualifications

Academic and professional qualification

Degree from a recognized institution of higher learning. Master’s Degree in Business Administration will be an added advantage.

Certified Public Accountant (CPA) or Certified Public Secretary (CPS)K

ExperienceEight years’ Experience two of which should be at a Managerial Position preferably in a Public Health sector

Page 22: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

14 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: DIRECTOR OF FINANCE AND ADMINISTRATION

Essential skills and competencies

Knowledge in planning, coordinating, controlling, and directing public hospital administrative support services and functions

Knowledge and experience in management of Public Health facilities and Human Resource

Excellent written and verbal communication skills. Ability to coordinate functions and achieve synergy Ability to organize and manage workload, work under pressure to meet tight deadlines. Excellent problem-solving skills Computer skills Evidence of leadership and continuing professional development and training in Health

management Minimum three years’ experience as a Senior Health Administrative Officer in a high

volume hospital Demonstrated professional competence in the management of health services in a high

volume hospital

Essential Personal Attributes

A good team player. A good mentor and coach Passionate about the job

Acknowledgement approval

Job Description approved by

Name of supervisor...............................................................................Signature..............................Date......................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge

that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member

of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed

herein.

Name .........................................................................................Signature................................Date.............................

Page 23: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

15Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB DESCRIPTION

DEPARTMENT OF HEALTHJARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: HUMAN RESOURCE OFFICER

Department or Unit: Administration

Reports to: Director Finance and Administration

Supervises HR officers, HR assistants

Position summary To plan, coordinate, implement, supervise, monitor and evaluate the Human Resource functions in the hospital.

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Human resource policy

Develop and document HR Policies and Procedures

Disseminate and provide guidance to staff on the Public Service Code of Regulations, Code of Ethics and other service regulations

# of HR policies and practices documented No. of staff sensitization meetings held

Human resource management

Implement and monitor the HRH strategy

initiate the implementation and of the human resource policies and guidelines for systems and processes for HRH

Establish and sustain an internal communication culture that encourages availability and sharing of information while maintaining necessary confidentiality

Coordinate the HRM issues relating to career progressions and employee relations

% implementation of HRH strategic plan No. of staff sensitized on human resource issues Organized filing system and mode of

communication to hospital staff

Page 24: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

16 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: HUMAN RESOURCE OFFICER

Recruitment, selection and placement

Conduct regular staff gap analysis

Lobby and negotiate for increase of staff by County Health Department on the basis of identified gaps

Provide leadership in the recruitment and selection process

Ensure timely renewal and termination of casual employment contracts in accordance with the Employment Act and other applicable laws

Initiate the process of employment documentation for all new employees posted to the hospital

Recommend staff advancement, promotions, upgrading and re-designations in accordance with the applicable scheme of service

# of casual employees with valid contracts # of staff positions and cadres with current job

descriptions # of cadres with adequate staff in accordance with

the Norms and Standards No. of staff recommended for promotions and

advancements

Performance management

Manage the performance management process by ensuring that quarterly and annual performance reviews are conducted and documented

Provide guidance in the implementation of the performance appraisal process

Improve the staff working environment

# of staff positions with job descriptions # of staff with a documented individual work plan % of staff undertaking performance appraisals as

per guidelines % decrease in reported disciplinary cases

Human resource information system (HRIS)

Ensure that manual and computerized information filing systems are up to date, secure and maintained with appropriate levels of confidentiality

Develop and maintain a complete iHRIS with accurate HR database to inform decision making on HRM issues

# of staff files with complete records % proportion of HRH records computerized # of staff with hands on knowledge of iHRIS

Page 25: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

17Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB TITLE: HUMAN RESOURCE OFFICER

Staff welfare

Initiate processes aimed at supporting staff to improve quality of work-life.

% increase in staff satisfaction # of work improvement processes initiated

Training and development

Develop and document a staff induction policy

Identify training needs and recommend and facilitate staff training

Facilitate career development for staff

Coordinate attachment programs

# of training committee meetings held # of staff trained in accordance training guidelines

Satisfaction surveys Conduct annual staff satisfaction surveys

# of staff satisfaction surveys conducted # of survey recommendations implemented

Professional development

Undertake requisite professional development activities

# of CPD activities undertaken and participated in by self and staff

Meetings

Participate in departmental meetings

Participate in HMT meetings Contribute to the work of the

various committees related to HR Management

# of departmental meetings attended # of HMT meetings attended # of other committee meetings attended

WorKk planning

Facilitate the development of departmental work plan and budget based on the hospital strategic plan

Prepare individual annual work plan based on department work plan

# of planned activities implemented on a monthly basis

ReportsPrepare and submit monthly and quarterly reports

# of reports submitted on a timely basis

Management of development projects

Coordinate prioritization of development projects based on their feasibility, sustainability, cost, benefits and impact

# of project proposals presented by various departments

# of cost estimates obtained from the Office of the County Works Officer

# of projects implemented

Page 26: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

18 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: HUMAN RESOURCE OFFICER

Quality assurance

Identify and apply appropriate HRM best practices and bench mark hospital with other similar institutions

# of work place improvement initiatives implemented

Training and research

Induct, supervise, train interns in the department

# of students completing internships

Undertake research, provide support to hospital staff and external researchers undertaking research

# of research projects undertaken and participated in

Required Qualifications

Academic and professional qualification

Diploma, Higher Diploma or Degree in Human Resource Management Membership to a professional HR body

Essential skills and competencies

Knowledge of a broad range of strategic human resource management practices in the health sector and GOK

Knowledge of contracting, negotiating, and change management Knowledge of HRIS at facility level and ministry headquarters Deep knowledge of Kenya labor and employment laws Computer literate in MS Office suite products-Word, Excel, PowerPoint Able to operate office equipment such as scanners, copiers, and phone system, internet Good communication skills Punctual, meticulous and reliable

Essential Personal attributes

A good team player. A good mentor and coach Passionate about the job

Acknowledgement approval

Job Description approved by

Name of supervisor..............................................................................Signature..............................Date......................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge

that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member

of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed

herein.

Name ................................................................................Signature......................................Date................................

Page 27: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

19Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB DESCRIPTION

DEPARTMENT OF HEALTH

JARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: DIRECTOR CLINICAL SERVICES IN-PATIENT

Department or Unit: Administration

Reports to: Chief Executive Officer

Supervises Clinical Officers

Position summary

To ensure health policy translation, implementation, coordination, monitoring and evaluation for service provision in the In-patient department

To spearhead policy formulation for the smooth running of the In-patient department To direct the development and implementation of short- and long-range objectives,

policies, budgets and operating plans for the In-patient department which are aligned to the National and County Government

To ensure smooth running of In-patient services in the hospital

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Availability and functionality of casualty and wards

Coordinate and monitor the provision of in-patient services including but not limited to

Pediatric clinical services Internal medicine – cardiology,

nephrology, etc. Surgical services - neurosurgery,

orthopedic, plastic surgery, general surgery etc.

Obstetrics and gynaecology Psychiatry, Critical care

# of specialized services offered in in In patient % reduction in length of stay # of minor and major surgeries done # of new specialized services established # of ward rounds held per specialist % implementation of Service Charter # of Out-patient department meetings held % increase in customer satisfaction

Page 28: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

20 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: DIRECTOR CLINICAL SERVICES IN-PATIENT

Leadership and governance

Ensure good corporate governance in the In-patient department

# of staff sensitized on Anti-Corruption policy in IPD

# of staff sensitized on public service Code of Conduct

# of staff sensitized on Institutional Corruption Prevention in IPD

% implementation of corruption prevention by the IPD staff

# of staff sensitized on anti-corruption risk assessment

# of anti-corruption cases dealt with in OPD % reduction in stock outs of drugs and supplies # of Clinical meetings held

Infrastructure development and maintenance

Participate in planning and development of new specialized units and maintenance of facilities

# of new equipment procured for improvement of services in IPD

No of special services introduced # of new structures planned and developed

Use of Information Communication Technology to enhance service delivery

% Improvement of staff to computer ratio in IPD

% level of ICT integration in IPD # of staff trained in ICT in the department # policies initiated from ICT generated data

Strategic planning and annual work planning

Participate in the development and implementation of a strategic plan which is linked to Vision 2030 and Health Sector goals

# of strategic plan meetings attended in the year

% rate of strategic plan implementation

Participate in development of Annual Work Plan and implementation

AWP meetings attended # Quarterly review meetings attended % implementation by the department

Provide guidance in the development of departmental and individual staff work plans based on the hospital strategic plan

# of staff preparing individual work plans by 31st July

% rate of departmental and individual work plan implementation

# of staff sensitized on individual work plans # staff appraised # appraisal reports sent to the County office

Page 29: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

21Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB TITLE: DIRECTOR CLINICAL SERVICES IN-PATIENT

Human resource management and development

Ensure effective human resource management and development in IPD

Ratio of staff against Norms and Standards % increase in staff satisfaction % increase in work climate perception # of staff completing quarterly and annual

performance appraisals on a timely basis # of staff achieving performance contract

targets # of staff trained in specialized areas Training needs assessments in place for dept.

Performance management

Provide direction, guidance and counsel in ensuring achievement of Performance Contracts targets

# of staff submitting performance contract returns and updates on a timely basis

# of staff achieving performance targets

Ensure quarterly performance appraisals by all staff are conducted and documented

# of staff sensitized on performance appraisal # of departments undertaking quarterly

performance appraisal reviews # of staff submitting annual performance

appraisal reports by 21st July

Financial management and sustainability

Ensure effective supervision of FIF revenue collection in the department

% increase in FIF collection from the department

# of clinics achieving collection targets

Occupational Safety and Security

Ensure safety and security within the Out-patient department

# of new staff sensitized on OSH # of safety and security signage placed on

strategic locations in the department # of fire equipment available Infection prevention and control committee in

place and operational Safety guidelines developed and in use Waste management protocol in place Disaster management plan developed and

implemented Number of staff sensitized on disaster

management Number of staff trained on life saving skills

Ensures that employees are made aware of potential hazards in the work place and how to deal with them in a safe and efficient manner

Ensures that a proper fire safety and disaster plan is in place

Affirmative action

Ensure implementation of affirmative action on gender, ethnicity and disability as per government policy

# of staff sensitized on affirmative action # of decisions informed by affirmative action

Page 30: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

22 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: DIRECTOR CLINICAL SERVICES IN-PATIENT

Quality assurance

Promote adherence to national

health management quality

assurance policies and guidelines

Ensure infection prevention and

control in in Patient department

# of clinics applying Standard Operating

Procedures (SOPs)

# of internal clinical audits conducted

Overall % rating on clinical audit

# of meeting held by the Kenya Quality Model of

Health (KQMH) committee

# of public complaints raised and addressed

effectively

% reduction in hospital acquired infections

Required Qualifications

Academic and professional

qualification

MB ChB,MD, BDS or equivalent

A relevant Postgraduate MPH, MSc (Health policy and management), MA (hospital

management) MSc (Health services planning and management), MBA OR Post Graduate

diploma or Certificate in Management.

Evidence of leadership and continuing professional development and training in Health

management

Experience

Evidence of leadership and continuing professional development and training in Health

management

Experience of driving and implementing organizational change, in particular using new and

innovative practices and technologies to improve services

Required license and

certificate Registered and certified by the Medical Practitioners and Dentists Board

Essential skills and

competencies

Knowledge in planning, coordinating, controlling, and directing public hospital health services

provision

Sufficient knowledge of clinical practices, procedures and standards

Knowledge and experience of quality assurance in health systems delivery

Knowledge and experience in coordinating and implementing research and development

programs.

Drive, enthusiasm and vision needed to lead change in the hospital

Tenacity, integrity, and positive motivational approach to people management and

development

Ability to create partnerships that foster teamwork and networking both within the hospital,

Government and across the health sector

Ability to work, lead and manage a multi-disciplinary team

Strategic planning and implementation

Essential personal

attributes

A good team player.

A good mentor and coach

Passionate about the job

Authority and decision-

making

Provides policy direction

Oversees service delivery, acquisition and efficient utilization of resources

Hospital AIE holder

Represents hospital in various forums

Acts as Secretary to the Hospital Management Board

Chairs the hospital’s finance and procurement committees

Authorizes hospital annual work plans and targets plan

Overseas procurement and disposal of assets according to the relevant Act.

Page 31: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

23Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviors.

Possible risk exposure to communicable diseases, hazardous materials and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Relationships

Internal Customers External Customers

Who Why Who Why

Medical and other members of the health care team, directors, heads of departments

To receive feedback and offer guidance

Clients, patients and patients relatives

To receive guidance and provide routine reporting data and information

Other departments To receive feedback and offer guidance

Partners and learning institutions

To collaborate

Acknowledgement approval

The Job Description should be approved according to public service policy. The signed copy of the Job Description will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the requirements of the position

Acknowledgement approval

Job Description approved by

Name of supervisor............................................................................Signature..............................Date......................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed herein.

Name ...................................................................................Signature............................Date......................................

Page 32: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

24 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB DESCRIPTION

DEPARTMENT OF HEALTH

JARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: DIRECTOR RESEARCH AND TRAINING

Department or Unit: Administration

Reports to: Chief Executive Officer

Supervises Interns and Researchers

Position summary

To ensure health policy translation, implementation, coordination, monitoring and evaluation for service provision in research and training

To spearhead policy formulation for the smooth running of Research and training services

To direct the development and implementation of short- and long-range objectives, policies, budgets and operating plans for the department of research and training which are aligned to the National and County Government

To ensure smooth running of Research and training services in the hospital

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Effective research and training services

Coordinate research and training services in the institution

# of ethical review committees held # of researches completed # training needs assessments conducted # of staff trained

Leadership and governance

Ensure good corporate governance

# of staff sensitized on Anti-Corruption policy in IPD

# of staff sensitized on public service Code of Conduct

# of staff sensitized on Institutional Corruption Prevention in IPD

% implementation of corruption prevention by the IPD staff

# of staff sensitized on anti-corruption risk assessment

# of anti-corruption cases dealt with in OPD % reduction in stock outs of drugs and supplies # of Clinical meetings held

Page 33: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

25Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB TITLE: DIRECTOR RESEARCH AND TRAINING

Infrastructure development and maintenance

Participate in planning and development of new specialized units and maintenance of facilities

# of new equipment procured for improvement of services

No of special services introduced # of new structures planned and developed

Use of Information, Communication and Technology to enhance service delivery

% Improvement of staff and computer ratio in IPD

% level of ICT integration in IPD # of staff trained in ICT in the department # policies initiated from ICT generated data

Strategic planning and annual work planning

Participate in the development and implementation of a strategic plan which is linked to Vision 2030 and Health Sector goals

# of strategic plan meetings attended in the year

% rate of strategic plan implementation

Participate in development of Annual Work Plan and implementation

AWP meetings attended # Quarterly review meetings attended % implementation by the department

Provide guidance in the development of departmental and individual staff work plans based on the hospital strategic plan

# of staff preparing individual work plans by 31st July

% rate of departmental and individual work plan implementation

# of staff sensitized on individual work plans # staff appraised # appraisal reports sent to the County office

Human resource management and development

Ensure effective human resource management and development in IPD

Ratio of staff against Norms and standards % increase in staff satisfaction % increase in work climate perception # of staff completing quarterly and annual

performance appraisals on a timely basis # of staff achieving performance contract

targets # of staff trained in specialized areas Training needs assessments in place for dept.

Page 34: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

26 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: DIRECTOR RESEARCH AND TRAINING

Performance management

Participate in the development and implementation of Performance Contracts targets

# of staff submitting performance contract returns and updates on a timely basis

# of staff achieving performance targets

Ensure quarterly performance appraisals by all staff are conducted and documented

# of staff sensitized on performance appraisal # of departments undertaking quarterly

performance appraisal reviews # of staff submitting annual performance

appraisal reports by 21st July

Financial management and sustainability

Ensure financial management decisions are based on research findings

# of financial policies based on local research

Occupational safety and security

Ensure training and research on occupational safety and security

# of new staff sensitized on OSH # of operational researches done on

occupational health and safety # of researches on fire safety and disaster

management # of staff sensitized on disaster management # of staff trained on life saving skills

Ensures that a training plan research on fire safety and disaster is in place

Affirmative action

Ensure implementation of affirmative action on gender, ethnicity and disability as per government policy

# of decisions informed by affirmative action

Quality assurance

Promote adherence to national health management quality assurance policies and guidelines

Ensure infection prevention and control in Patient department

# of clinics applying Standard Operating Procedures (SOPs)

# of internal clinical audits conducted Overall % rating on clinical audit # of meeting held by the Kenya Quality Model

of Health (KQMH) committee # of public complaints raised and addressed

effectively % reduction in hospital acquired infections

Page 35: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

27Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB TITLE: DIRECTOR RESEARCH AND TRAINING

Required Qualifications

Academic and professional qualification

BA social sciences, MPH, research based post graduate degree A relevant Postgraduate MPH, MSc (Health policy and management), MA (hospital

management) MSc (Health services planning and management), MBA or Post Graduate Diploma or Certificate in Management.

Evidence of leadership and continuing professional development and training in Health management

Experience

Evidence of leadership and continuing professional development and training in Health management

Experience of driving and implementing organizational change, in particular using new and innovative practices and technologies to improve services

Required license and certificate

Registered and certified by the Medical Practitioners and Dentists Board

Essential skills and competencies

Knowledge in planning, coordinating, controlling, and directing public hospital health services Research and training

Sufficient knowledge of clinical research practices, procedures and standards Knowledge and experience of quality assurance in health systems delivery and research Knowledge and experience in coordinating and implementing research and

development programs. Drive, enthusiasm and vision needed to lead change in the hospital Tenacity, integrity, and positive motivational approach to people management and

development Ability to create partnerships that foster teamwork and networking both within the

hospital, Government and across the health sector Ability to work, lead and manage a multi-disciplinary team Strategic planning and implementation

Essential personal attributes

A good team player. A good mentor and coach Passionate about the job

Authority and decision-making

Provides policy direction Oversees service delivery, acquisition and efficient utilization of resources Hospital AIE holder Represents hospital in various forums Acts as Secretary to the Hospital Management Board Chairs the hospital’s finance and procurement committees Authorizes hospital annual work plans and targets plan Overseas procurement and disposal of assets according to the relevant Act.

Page 36: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

28 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature,

noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s

behaviors.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with

likelihood of harm-thus established precautions should be followed.

Relationships

Internal Customers External Customers

Who Why Who Why

Medical and other members of the health care team, directors and heads of departments

To receive feedback and offer guidance

Clients, patients and patients relatives

To receive guidance and provide routine reporting data and information

Other departments To receive feedback and offer guidance

Partners and learning institutions

To collaborate

Acknowledgement approval

The Job Description should be approved according to public service policy. The signed copy of the Job Description

will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the

requirements of the position

Acknowledgement approval

Job Description approved by

Name of supervisor............................................................................Signature..............................Date......................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge

that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member

of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed

herein.

Name ......................................................................................Signature.......................Date...........................

Page 37: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

29Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB DESCRIPTION

DEPARTMENT OF HEALTH

JARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: CLERICAL OFFICER

Department or Unit: Administration

Reports to: Human Resource Officer

Supervises Support staff under the section

Position summary To contribute in ensuring effective and efficient provision of administrative support services in the hospital

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Records and Information management

Registry

Ensure hospital registry is functional at all times with efficient file retrieval and updating processes

Ensure all administrative correspondence to and from the hospital is properly filed in the administration files.

Ensure that correspondence or information about individual members of staff is filed in their respective personnel files

Ensure confidentiality of information is maintained

# of files with incomplete records # of staff reporting satisfaction with

registry services

File Movement

Ensure that appropriate registers are maintained to track file movements

# of reported cases of missing files # of staff reporting satisfaction with

registry servicesStorage and Archival of documents

Ensure that active and closed files are maintained in a safe and secure manner maintained for tracking file movements

Mail

Ensure that incoming mail is sort and delivered to respective departments

# of reported cases of lost correspondence

# of staff reporting satisfaction with registry services

Page 38: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

30 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: CLERICAL OFFICER

Required Qualifications

Academic and professional qualification

Kenya Certificate of Secondary Education

Essential skills and competencies

Proficient knowledge in office administration Thorough understanding of hospital policies and procedures Able to operate office equipment such as scanners, copiers, phone system, internet Good record keeping skills Punctual, meticulous and reliable

Essential Personal attributes

A good team player. A good mentor and coach Passionate about the job

Acknowledgement approval

Job Description approved by

Name of supervisor...............................................................................Signature..........................Date......................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge

that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member

of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed

herein.

Name ............................................................................................Signature..............................Date..........................

Page 39: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

31Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB DESCRIPTION

DEPARTMENT OF HEALTH

JARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: MEDICAL CONSULTANT

Department or Unit:

(Surgery, Paediatrics, Oncology, Obstetrics and Gynaecology, Medicine, ENT, Ophthalmology, Psychiatry, Anaestheology, Pathology)

Reports to: Chief Executive Officer

Supervises Medical officers medical interns

Position summary

To apply the principles and procedures of modern medicine in preventing, diagnosing, caring for and treating illness, disease and injury using specialised testing, diagnostic, medical, surgical, physical and psychological techniques; supervise the implementation of care and treatment plans by other medical personnel, and conduct medical education and research activities

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Duties on patient care

Respond to all calls of duty by the intern doctor and Medical Officer on duty, whether emergency or otherwise, as quickly as possible

% adherence to duty roster # of ward rounds undertaken per week # of operations performed per week # of special clinics attended in a week # of surgical procedures recorded in

Theatre Books

Physically review all patients and instruct, in writing, all recommendations

Conduct ward rounds, attend to theatre and clinic activities

Observe timeliness in service delivery at all times

Teaching ward rounds and theatre tutorials

Conduct teaching ward rounds with the interns and students rotating in the clinical area.

# of teaching ward rounds undertaken per month

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32 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

Key Result Area Main Tasks Performance Indicator

Administrative duties

Participate in management committees including but not limited to, Medicines and Therapeutics Committee, Infection and Prevention Control Committee, Training Committee, Advisory Committee, etc.

Head departments and Divisions, and perform any other duties as may be delegated by the CEO.

Organize and Chair departmental meetings

# of meetings held # of departmental reports submitted # of departmental meetings held

Medico-legal duties

Perform Post Mortems (PMs), fill PM forms and attend to court cases (Applicable to Pathologists only)

Filling of P3 forms

Filling of Death Certificates

# of PMs conducted in a month # of court cases attended in a month # of death certificates filled in a month

Undertake medical examinations and certify physical fitness, including Workman’s Compensation and Disability Assessment.

Filling of insurance forms for compensation in cases of injury and deaths

# of examinations conducted in a month

Provision of health education

Provide education for prevention of disease and promotion of health

# of activities participated in a month

Participate in outreach health activities # of outreach health activities participated

in a month

Work planning, performance management and professional development

Prepare and implement annual work plan based on department work plan

# of planned activities implemented on a monthly basis

Using your job description, work plan and Performance Contract, to continually appraise yourself and rectify any shortcomings or suggest necessary assistance

# of appraisals conducted on a timely basis in each quarter

Conduct quarterly appraisal of staff under your supervision

# of appraisals conducted on a timely basis in each quarter

Ensure that you undertake requisite professional development activities

# of CPD activities undertaken and participated in

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33Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral HospitalRequired competencies

Education (minimum level of education )

Bachelor of Medicine and Bachelor of Surgery (MB Ch.B) Master’s degree in area of specialisation

Knowledge A comprehensive understanding of clinical and surgical procedures, patient care procedures, medical

protocols and testing procedures. Knowledge of use of modern technology in area of specialisation

Skills

The analytical ability necessary to evaluate and determine health status of patient and implement proper care plan.

Interpersonal skills necessary to interview, teach and counsel patients; instruct health care personnel on procedures and treatment.

Ability to analyze and evaluate patient history, physical examination findings and laboratory values, and make final diagnosis of patients

Ability to design and conduct operations, research, analyze and utilize research findings in planning activities to improve service delivery

Required license and certificate

Registered as a consultant by the Medical Practitioners’ and Dentists Board

Work experience Demonstrable skills and experience in the various clinical areas

Machines, tools, and equipment

PC and PC applications and other general office equipment Medical instruments and appliances

Authority and decision-making

Participates in the development of procedures for the department. Makes decisions regarding work processes based on established guidelines. Prioritizes and organizes work to meet changing conditions.

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviours.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Relationships

Internal Customers External Customers

Who Why Who Why

Consultants and other medical staff

To consult on patient treatment and care; To collaborate with other cadres of staff

Clients To provide clinical care, guidance and counseling and disease prevention

Hospital CEOTo consult and contribute to health service improvement and planning

Visiting students and consultants

To provide training, exchange, share medical knowledge

Acknowledgement approval

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the

requirements of the position

Name of supervisor.............................................................................Signature..........................Date...........................

Jobholder

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed herein.

Name..........................................................................................Signature.............................Date................................

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34 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB DESCRIPTION

DEPARTMENT OF HEALTH

JARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: MEDICAL OFFICER

Department or Unit: (Surgery, Renal, Paediatrics, Oncology, Obstetrics and Gynaecology, Medicine, ICU)

Reports to: Head of Department

Supervises Medical officers Medical interns

Position summary To apply the principles and procedures of modern medicine in preventing, diagnosing, caring for and treating illness, disease and injury; supervise the implementation of care and treatment plans by other medical personnel, and conduct medical education and research activities.

Essential job functions and standards

Key Result Area Standard Performance Indicator

Duties on patient care activities

Respond to all calls of duty by the intern doctor or nurse-on duty, whether emergency or otherwise, as quickly as possible % adherence to duty roster

# of ward rounds undertaken per week

# of patients seen in the clinics # of surgeries done in the respective

department # of procedures done

Physically review all patients and instruct, in writing, all recommendations

Assist the consultant in all the wards, theatres and clinics

Observe timeliness in service delivery at all times

Minor teaching, ward rounds and theatre work

Conduct teaching ward rounds with the interns and students rotating in the clinical area whenever the specialist is not there or as assigned by the consultant

# of teaching ward rounds undertaken per month

# of surgical procedures recorded in Theatre Books

# of entries made on patients files Undertake certain specified emergency surgeries, minor or major, with the assistance of the intern doctor(s) or students (s)

Medico-legal duties

Fill P.3 Forms # of P.3s completed in a month

Perform Post mortems (PMs) and duly fill autopsy forms

Filling of Death Certificates

# of PMs conducted in a month # of Death Certificates filled per

month

Undertake medical examinations and certify physical fitness

# of examinations conducted in a month

Attend to court cases # of court cases attended in a month

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35Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

Key Result Area Standard Performance Indicator

Provision of health education

Provide education for prevention of disease and health promotional activities

# of activities participated in a month

Participate in outreach health activities # of outreach health activities

participated in, in a month

Work planning, performance management and professional development

Prepare and implement annual work plan based on department work plan

# of planned activities implemented on a quarterly basis

Using your Job Description and work plan, to continually appraise yourself and rectify any shortcomings or suggest necessary assistance

# of appraisals conducted on a timely basis in each quarter

Ensure that you undertake requisite professional development activities

# of CPD activities undertaken and participated in

Required competencies

Education (minimum level of education )

Bachelor of Medicine and Bachelor of Surgery (M.B; Ch.B)

Knowledge

A comprehensive understanding of clinical and surgical procedures, patient care procedures, medical protocols and testing procedures

Knowledge of medical terminology, Anatomy, Physiology, Chemistry, Psychology, Pharmacology, Clinical Medicine, Radiology, Microbiology and Pathology

Skills

The analytical ability necessary to evaluate and determine health status of patient and implement proper care plan

Interpersonal skills necessary to interview, teach and counsel patients; instruct health care personnel on procedures and treatment

Ability to analyze and evaluate patient history, physical examination findings and laboratory values, and make preliminary diagnosis of patients for review by physician

Required license and certificate

Registered by the Medical Practitioners’ and Dentists Board

Work experience One year of Internship in a government approved health facility

Machines, tools, and equipment

PC and PC applications and other general office equipmentMedical instruments and appliances

Authority and decision-making

Participates in the development of procedures for the department.Makes decisions regarding work processes based on established guidelines. Prioritizes and organizes work to meet changing conditions.

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36 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

Working conditions Works in a normal hospital environment where there are limited physical discomforts due to temperature,

noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviours.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Ability to walk and stand for long periods of time.

Relationships

Internal Customers External Customers

Who Why Who Why

Consultants and other medical staff

To consult on patient treatment and care

To collaborate with other cadres of staff

Clients To provide clinical care, guidance and counseling and disease prevention

Visiting students and consultants

To provide training, exchange, share medical knowledge

Name of supervisor.................................................................Signature..............................Date..................................

Jobholder

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed herein.

Name ........................................................................Signature......................................Date......................................

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37Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB DESCRIPTION

DEPARTMENT OF HEALTH

JARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: DENTAL OFFICER/ SENIOR DENTAL OFFICER

DEPARTMENT OR UNIT: DENTAL

Reports to: Head of Clinical Department

Supervises Dental technologists, Dental interns

Position summary To apply the principles and procedures of modern medicine in preventing, diagnosing, caring for and treating illness, disease and injury; supervise the implementation of care and treatment plans by other medical personnel, and conduct medical education and research activities.

Essential job functions and standards

Key Result Area Standard Performance Indicator

On-Call duties on patient care

Respond to all calls of duty by the intern doctor or nurse-on duty, whether emergency or otherwise, as quickly as possible

% adherence to duty roster # of dental ward rounds undertaken

while on call # of patients seen in the clinics # of surgeries done

Physically review all dental patients and instruct, in writing, all recommendation

Assist the consultant in all the wards, theatres and clinics

Observe timeliness in service delivery at all times

Minor teaching, ward rounds and theatre work

Conduct teaching ward rounds with the interns and students rotating in the clinical area whenever the specialist is not there

# of teaching ward rounds undertaken per month

# of surgical procedures recorded in Theatre Books

# of entries made on patients files Undertake certain specified emergency surgeries, minor or major, with the assistance of the intern doctors or students

Medico-legal duties

Documentation of dento-legal cases attended to. # Dento-legal cases attended to in a

month

Undertake dental examinations and certify dental status

# of examinations conducted in a month

Attend to court cases # of court cases attended in a month

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38 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

Provision of health education

Provide education for prevention of oral diseases and oral health promotional activities # of activities participated in a month

Participate in dental outreach activities # of dental outreach activities

participated in.

Work planning, performance management and professional development

Prepare and implement annual work plan based on department work plan

# of planned activities implemented on a monthly basis

Using your Job Description and work plan, to continually appraise yourself and rectify any shortcomings or suggest necessary assistance

# of appraisals conducted on a timely basis in each quarter

Ensure that you undertake requisite professional development activities

# of CPD activities undertaken and participated in

Required competencies

Education (Minimum level of education )

Bachelor of Dental Surgery

Knowledge

A comprehensive understanding of clinical and surgical procedures, patient care procedures, medical protocols and testing procedures

Knowledge of dental and medical terminology, Anatomy, Physiology, Chemistry, Psychology, Pharmacology, Clinical Medicine, Radiology, Microbiology and Pathology

Skills

The analytical ability necessary to evaluate and determine health status of patient and implement proper care plan

Interpersonal skills necessary to interview, teach and counsel patients; instruct health care personnel on procedures and treatment

Ability to analyze and evaluate patient history, physical examination findings and laboratory values, and make preliminary diagnosis of patients for review by physician

Required license and certificate

Registered by the Medical Practitioners and Dentists Board

Work experience At least two years

Machines, tools, and equipment

PC and PC applications and other general office equipmentMedical instruments and appliances

Authority and decision-making

Participates in the development of procedures for the department.Makes decisions regarding work processes based on established guidelines. Prioritizes and organizes work to meet changing conditions.

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39Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people s behaviours.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Ability to walk and stand for long periods of time.

Relationships

Internal Customers External Customers

Who Why Who Why

Consultants and other medical staff

To consult on patient treatment and care; To collaborate with other cadres of staff

Clients To provide clinical care, guidance and counseling and disease prevention

Visiting students and consultants

To provide training, exchange, share medical knowledge

Acknowledgement approval

The Job Description should be approved according to public service policy.

The signed copy of the Job Description will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the requirements of the position

Name of supervisor..............................................................................Signature..............................Date......................

Jobholder

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed herein.

Name ................................................................................................Signature.............................Date..........................

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40 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB DESCRIPTION

DEPARTMENT OF HEALTH

JARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: DENTAL TECHNOLOGIST DEPARTMENT or UNIT: Dental

Reports to: Head of Department

Supervises Staff in the Department

Position summary

• To ensure provision of professional health care meeting client’s health needs in regaining lost oral health functions, good health, aesthetics and self-esteem.

• To manage dental clinical supportive, promotive and rehabilitative services.• To assess and evaluate client’s needs and obtain impressions for dental devices and appliances.• To design, construct and fabricate prostheses and appliances according to client’s needs and

satisfaction.• To ensure appropriate delivery and fitting of quality dental devices, prostheses and appliances

in a safe and effective manner to the respective clients.• To manage routine running of a dental laboratory - procuring supplies and materials, keeping

records and submitting Reports To relevant authorities.• To educate the public, carry-out research in relevant health related areas policy formulation

that promote good health.

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Dental supportive devices

Evaluation and assessment

Conduct evaluation and assessment of clients to determine their needs Assist and advice in the pre-surgical planning and post- surgical

management of patients requiring dental services

# of clients placed on a

treatment programme

Provision and fitting of Devices

Measure patients to design and fit dental devices Make, fit, test, and adjust devices as necessary

# of devices fitted

Treatment and Rehabilitation

Instruct patients on how to use and care for their devices Apply, adjust and remove dental casts and braces Repair or service patient devices # of clients completing

treatment programme Treatment Evaluation

Conduct regular evaluation of clients to assess progress and response to therapy and revise treatment programme where necessary to achieve goals

Client Education

Educate clients and their families about what to expect during treatment and rehabilitation and how best to cope with the situation

# of client and family sessions conducted

Documentation and Billing

Ensure accurate client records documentation and billing Ensure accurate and timely client billing

# updated register

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41Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

Administrative

Work planning

Participate in the development of departmental work plan and budget based on the hospital strategic plan

Prepare individual annual work plan based on department work plan

# of planned activities implemented on a monthly basis

Stores

Ensure availability and safe custody of prosthetic materials and equipment

# no stock-out

Equipment Maintenance

Ensure equipment is maintained in serviceable condition at all times

# of equipment in working and serviceable condition

Performance Management

Using your Job Description and work plan and in consultation with your supervisor, continually appraise yourself and rectify any shortcomings or suggest necessary assistance.

# of appraisals conducted on a timely basis in each quarter

Meetings

Participate in departmental meetings Contribute to the work of the various committees

# of departmental meetings attended

# of committee meetings attended

Professional Development

Undertake requisite professional development activities

# of CPD activities undertaken and participated in

Reports

Prepare and submit monthly and quarterly reports

# of reports submitted on a time.

Quality assurance, safety and security

Ensure application of approved standards for Dental Technology services # of documented procedures

Training and research

Induct, supervise, train interns in the department # of students completing

internships

Undertake research, provide support to hospital staff and external researchers undertaking research

# of research projects undertaken and participated in

Required competencies

Education (Minimum level of education )

Diploma in Dental Technology

Knowledge Knowledge of modern dental, appliances and materials Knowledge relevant to the tasks

Skills Ability to design, make, fit and train users on a variety of dental devices and equipment.

Required license and certificate

N/A

Work experience At least one year of practice. Demonstrable skills and experience in physical therapy using modern equipment and tools

Machines, tools, and equipment

PC and PC applications and other general office equipment Devices and equipment commonly used in dental technology

Authority and decision-making

Provides guidance in the development of procedures for the department. Makes decisions regarding work processes based on established guidelines. Prioritizes and organizes work to meet changing conditions.

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42 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviours.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Relationships

Internal Customers External Customers

Who Why Who Why

Consultants and other medical staff

To contribute to client treatment programme

Clients To provide dental services and support

HMT To consult and contribute to health service improvement and planning in the hospital

Visiting students and consultants

To provide training, exchange, share medical knowledge

Acknowledgement approval

The Job Description should be approved according to public service policy.

The signed copy of the Job Description will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the requirements of the position

Name of supervisor .................................................................Signature..............................Date................................

Jobholder

I have read this document and agree to undertake the duties and responsibilities as listed above.

I also acknowledge that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed herein.

Name ...................................................................................Signature......................................Date.............................

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43Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB DESCRIPTION

DEPARTMENT OF HEALTH

JARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE DENTAL INTERN

Department or Unit:

DENTAL

Reports to: Head of Dental Unit.

Position summary

To provide treatment under supervision of dental officers, specialists and consultants in various disciplines of dental and medical care including; but not limited to oral diagnosis, exodontia, oral surgery, prosthetic, periodontology, conservation, pediatrics and orthodontics and also other medical specialities .

Essential job functions and standards

Key Result Area Standard Performance Indicator

Diagnosis, care and treatment of patients

Clerk, examine, investigate, care and monitor treatment of disease conditions for both Out-patients and In-patients in the various disciplines with dental conditions

% adherence to duty roster # of major ward rounds, Theatre days

and clinical meetings attended # of surgical procedures recorded in

logbook # of patients seen in clinics

Respond to all calls of duty, whether emergency or otherwise

Observe timeliness in service delivery at all times.

Provide counselling to both patients and their relatives

Attend all clinical meetings

Dental supplies ,dental equipment

Identify and report, in collaboration with the nursing team , the status of dental supplies and dental equipment

# of entries of dental supplies, dental equipment and instruments register entered by self and the nursing team

Provision of health education

Provide education for prevention of dental diseases and oral health promotion at least once a month # of activities participated in a month

Participate in at least one dental outreach activity in a month

# of dental outreach activities participated in

Work planning, performance management, and professional development

Adhere to set dental specialties rotation schedule # of procedures undertaken in every

rotation

Appraisal at the end of every clinical rotation by self, immediate supervisor and HOD

# of appraisals conducted on a timely basis at the end of each clinical rotation

Ensure that you undertake requisite professional development activities

# of CPD activities undertaken and participated in

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44 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

Required competencies

Education (Minimum level of education )

Bachelor of dental surgery

Knowledge

A comprehensive understanding of clinical and surgical procedures, patient care procedures, medical protocols and testing procedures

Knowledge of dental and medical terminology, Anatomy, Physiology, Chemistry, Psychology, Pharmacology, Clinical Medicine, Radiology, Microbiology and Pathology

Skills

The analytical ability necessary to evaluate and determine dental and health status of patient and implement proper care plan

Interpersonal skills necessary to interview, teach and counsel patients; instruct health care personnel on procedures and treatment

Ability to analyze and evaluate patient history, physical examination findings and laboratory values, and make preliminary diagnosis of patients for review by senior dentists and dental specialists

Required license and certificate Eligible or Working towards registration with the Medical Practitioners and Dentists Board

Work experience 0-1 year

Machines, tools, and equipment

Dental and medical instruments and appliances PC and PC applications and other general office equipment

Authority and decision-making

Participates in the development of procedures for the department Makes decisions regarding work processes based on established guidelines Prioritizes and organizes work to meet changing conditions

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature,

noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people s

behaviours.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with

likelihood of harm-thus established precautions should be followed.

Relationships

Internal Customers External Customers

Who Why Who Why

Consultants and other medical staff

To consult on patient treatment and care; To collaborate with other cadres of staff

Clients To provide clinical care, guidance and counselling and disease prevention

Visiting students and consultants

To provide training, exchange, share medical knowledge

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45Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

Acknowledgement approval

The Job Description should be approved according to public service policy.

The signed copy of the Job Description will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the

requirements of the position

Name of supervisor..............................................................................Signature..............................Date......................

Jobholder

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge

that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member

of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed

herein.

Name ..........................................................................................Signature...........................Date.................................

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46 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB DESCRIPTION

DEPARTMENT OF HEALTHJARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: DIRECTOR OF NURSING SERVICES

Department or Unit: Nursing

Reports to: Chief Executive Officer

Supervises: Nursing officers in-charge of departments, clinics and wards

Position summary

Ensure effective implementation of National and County Government policies and guidelines

Initiate and develop policies geared towards nursing services improvement Deployment of nursing staff according to their qualifications and knowledge Ensure the availability of commodities and supplies for nursing care To plan, manage, provide and evaluate nursing care in the hospital To supervise the implementation of nursing care plans and conduct training needs

assessment for nursing education activities. Supervise the preparation and maintenance of patient clinical records. Ensure maintenance of established inventory standards for medicines, solutions,

supplies and equipment.

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Use of nursing process in care

Ensure history taking and assessment for all patients

Ensure that plans of care for patients are in place and updated as patient condition changes

Ensure that vital signs observations taken and, documented appropriately

Ensure categorization of patients and prioritization of care

% reduction in waiting time % reduction in length of stay % increase in customer satisfaction

Human resource management and development

Ensure effective nursing workforce and support services management and development

Documentation of nurse patient allocation

Ratio of staff against Norms and Standards

% increase in staff satisfaction % increase in work climate perceptions # of Nursing staff cadres with job

descriptions # of staff completing quarterly and

annual performance appraisals on a timely basis

# of staff achieving performance contract targets

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47Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB TITLE: DIRECTOR OF NURSING SERVICES

Leadership and governance

Ensure good corporate governance in the department

No. of Nursing staff complying with Anti-Corruption policy

No. of nursing staff complying with Code of Conduct

Anti-corruption risk assessment and management report

# of nursing staff sensitized on anti-corruption risk management

# of anti-corruption cases dealt with involving nursing staff

# of meetings held to disseminate nursing policy guidelines

# of policy guidelines disseminated and operationalized

Financial management and sustainability

Ensure effective financial management in nursing department in accordance with government financial and accounting procedures

% of supplies and equipment budgets financed

% of budget allocations for nursing department

Communication and working relationships

Coordinate and Convene Nursing Management staff meetings for quality service delivery

Collaborate with other departments in the hospital

# of HMT and nursing meetings held % of Nursing staff attending hospital

general meetings

ManagementEnsure availability of non-pharmaceuticals and linen in the hospital

% reduction of stock outs of essential items

Quality Improvement

Initiate and disseminate the KQMH guidelines and participate in quality improvement activities

Ensure implementation of the KQMH guidelines in the nursing department

# of patients files with proper documentation of nursing process

Personal and people development

Develop a training needs assessment for the nursing department

Develop an orientation and CME program for the nursing department

% compliance with training needs No. of CMEs held

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48 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: DIRECTOR OF NURSING SERVICES

Work planning, performance management, and professional development

Ensure the development and dissemination of the departmental work plan and its implementation

% compliance with the annual work plan

Ensure the monitoring and implementation of the performance management process on monthly, quarterly and annual basis

# of appraisals conducted on a timely basis in each quarter

Required Qualifications

Academic and professional qualification

Bachelor of Science (BSc) degree in Nursing Kenya Registered community health nurse Any other specialized post graduate training Nursing administration or Health systems management training Senior management course form Kenya school of Government

Experience

At least five years’ experience in planning, implementation and monitoring of nursing services

Three years in a middle level managerial position Evidence of leadership and continuing professional development and training in

Health Management

Required license and certificate

Registration with the Nursing Council of Kenya and valid practicing license

Essential skills and competencies

Deep knowledge in planning, coordinating, controlling, and directing nursing services provision in a large public hospital

Sufficient knowledge of clinical practices, procedures and standards Working knowledge of health sector Norms and Standards Knowledge and experience of quality assurance in health systems delivery Knowledge and experience in coordinating and implementing research and

development programs. Ability to work, lead and manage a multi-disciplinary team Ability to develop departmental and individual staff work plans Excellent problem-solving skills Computer skills

Essential Personal attributes A good team player. A good mentor and coach Passionate about the job

Machines, tools and equipment

Clinical equipment and tools Basic ICT equipment

Authority and decision-making

Member of the Hospital Management Team Contributes to the development and implementation of hospital Strategic Plan Responsible for the development of department work plan and budget Responsible for quarterly and annual self and Unit charges appraisals Member of various hospital committees Responsible for the supervision of nurse interns and co-ordination of nurses CPD

program

Page 57: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

49Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviors.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Ability to walk and stand for long periods of time.

Relationships

Internal Customers External Customers

Who Why Who Why

Consultants and other medical staff

To consult on patient management; To collaborate with other cadres of staff

Clients To provide nursing care, guidance and counselling and disease prevention

Visiting students and consultants

To provide training, exchange, share medical knowledge

Acknowledgement approval

The Job Description should be approved according to public service policy. The signed copy of the Job Description will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the requirements of the position

Acknowledgement approval

Job Description approved by

Name of supervisor...........................................................................Signature............................Date...........................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed herein.

Name ....................................................................................Signature....................................Date...............................

Page 58: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

50 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB DESCRIPTION

DEPARTMENT OF HEALTH

JARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: NURSING UNIT MANAGER

Department or Unit: Nursing

Reports to: Nursing In-Charge (Director of Nursing)

Supervises: Nursing officers, Nursing interns, Student nurses

Position summary

To supervise the implementation of nursing process, and conduct nursing training needs assessment in assigned unit.

To supervise the preparation and maintenance of patient clinical records, ensure maintenance of established inventogry standards for medicines solutions, non-pharmaceutical supplies and equipment in the unit.

Plan, implement, monitor and evaluate comprehensive patient care in the unit in collaboration with the multi-disciplinary team

Supervise patient safety activities including infection prevention and control

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Patient management and nursing care

Ensure the application of the nursing process in care of the patients through the following measures: The provision of rest and comfort Patient observation and reporting Ensuring adequate nutrition and

elimination Administering prescribed medication

and reporting on patient’s response Ongoing education of patient and

relatives on disease condition and providing the needed psychological, spiritual and social support.

Helping patient to adapt to their new environment

Participate in the unit rounds Supervise allocation of unit staff based on

availability and skills Supervise staff and students in the ward

and unit.

% of patients files with complete nursing care plans

% of reduction in average length of stay in the unit

% reduction in bed occupancy in the overcrowded depts. Of the unit

Page 59: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

51Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB TITLE: NURSING UNIT MANAGER

Human resource management and development

Ensure good corporate governance in the In-patient department

# of staff cadres with job descriptions # of staff oriented and inducted on

1st appointment and transfer

Leadership and governance

Ensure good corporate governance in the Unit

% of staff adhering to the institutional Code of Regulations

# of staff sensitized on anti-corruption risk assessment and integrity issues

# of unit meetings held # of unit ward rounds conducted

Financial management and sustainability

Ensure effective financial management in the unit in accordance with government financial and accounting procedures

% increase in FIF collection in the unit

# of quarterly budgets generated from the unit submitted for discussion to the HMT

Communication and working relationships

Discuss patient management with ward In-Charge and clinical team

Attend and contribute at Nursing Management staff meeting

# of meetings participated in

Management

Ensure availability of supplies and other logistics in the unit

Participate in roster planning and monitoring

Ensure maintenance of up-to-date records in the unit

Ensure safe custody, administration and recording of drugs in accordance with hospital policy

Facilitate compilation of periodic unit reports

Contribute to devising improved job methods for increasing efficiency in the unit

Supervise assigned staff, monitor and evaluate performance

Contribute in the preparation of work plans and budgets

% improvement in number of stock outs of essential items

% increase in staff satisfaction # of departmental progress reports

submitted on time

Quality Improvement

Participate in clinical audit in the unit Oversee the quality improvement process

in the unit Contribute to clinical supervision and peer

review in the unit

# of internal and external clinical audits meetings participated in

Overall % rating on clinical audit

Page 60: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

52 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: NURSING UNIT MANAGER

Personal and people development

Develop continuing personal development and maintain the professional development of all the staff in the unit

Undertake supportive supervision of the nursing team

# of CDP training attended # of own and other staff performance

appraisals conducted on time

Work planning, performance management, and professional development

Prepare and ensure implementation of the Unit work plan based on department work plan # of planned activities implemented

on a monthly basis

Ensures quarterly reviews for the ward in charges

# of appraisals conducted on a timely basis in each quarter

Required Qualifications

Academic and professional qualification

Bachelor of Science (BSc) degree in Nursing Kenya Registered Nurse Diploma

Experience

Minimum of five years clinical nursing and management experience Evidence of leadership and continuing professional development and training in Health

management Must have worked as a ward In-Charge for at least three years

Required license and certificate

Registered and licensed by the Nursing Council of Kenya

Essential skills and competencies

Knowledge of medical technology improvements and advancements Knowledge in planning, coordinating, controlling, and directing nursing services Sufficient knowledge of clinical practices, procedures and standards Knowledge and experience of quality assurance in health systems delivery Strong written, oral and interpersonal communication skills Proficiency in relevant nursing procedures Computer skills Ability to work, lead and manage a multi-disciplinary nursing team Ability to provide health education and counselling to patients and their families Ability to initiate and maintain clear, concise documentation

Essential Personal attributes

A good team player. A good mentor and coach Passionate about the job

Authority and decision-making

Counter checks and approves unit duty rosters to ensure 24 hour for seven day coverage Coordination and mentorship of nursing interns and students

Page 61: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

53Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviors.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Ability to walk and stand for long periods of time.

Relationships

Internal Customers External Customers

Who Why Who Why

Consultants and other medical staff To consult on patient treatment and care;

To collaborate with other cadres of staff Clients

To oversee nursing care, guidance and counselling and disease prevention

Nurses To get and receive information regarding patients’ care

Client relatives To create understanding on patient management and progress

Pharmacy and Stores To facilitate requisition and collect of supplies for unit

Client visitors To create understanding on patient management and progress

Acknowledgement approval

The Job Description should be approved according to public service policy. The signed copy of the Job Description will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the requirements of the position

Acknowledgement approval

Job Description approved by

Name of supervisor.................................................................................Signature...........................Date......................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed herein.

Name ......................................................................................Signature.................................Date...............................

Page 62: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

54 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB DESCRIPTION

DEPARTMENT OF HEALTH

JARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: NURSING WARD IN-CHARGE

Department or Unit: Nursing

Reports to: Nursing Unit Manager

Supervises: Nurses working in that ward, nursing interns, Nursing students

Position summary

To plan, organize and supervise patient management in the ward and department Conduct nursing training needs assessment and plan for professional development of

the nursing staff To supervise the preparation and maintenance of patient clinical records, ensure

maintenance of established inventory standards for medicines, solutions, non-pharmaceuticals, linen and equipment in the ward.

Ensure infection prevention and control measures in the ward and department Ensure proper documentation of procedures, investigations and other patient care

details in the ward

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Patient management

Ensure that the nursing process is used in patient care

Assess the care needs of patients, develop and implement plans of nursing care accordingly, including:

The provision of rest and comfort Patient observation and reporting Ensuring adequate nutrition and elimination Administering prescribed medication and

reporting on patient’s response Ongoing education of patient and relatives on

disease condition and providing the needed psychological, spiritual and social support.

Helping patient to adapt to their new environment

Formulate, initiate, and revise patient care as condition warrants

Participate in the ward rounds Allocate tasks based on availability and staff skills Supervise staff and students in the ward and unit. Evaluate nursing care and ensure continuity of

care Ensure protection of patients’ valuables in all the

shifts

# of patient files with care plans % reduction in length of stay % increase in customer and

client satisfaction

Page 63: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

55Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB TITLE: NURSING WARD IN-CHARGE

Communication and working relationships

Ensure discussion of treatment and management of condition with patient and relatives where applicable with clarity

Organize ward meetings with the staff to ensure harmonized practices

Attend staff meetings and ensure deliberations shared with all the staff in the ward or dept.

Ensure effective working relationship with the nursing team in the ward or department and other health workers

# of documented discussion sessions

# of meetings held per quarter and minutes

% level of team work

Ward management

Ensure availability of supplies and other logistics in the ward during all shifts

Responsible for inventory management Responsible for preparation of duty roster to

maintain 24 hour seven day coverage Ensure maintenance of up-to-date records in the

ward Ensure safe custody, administration and recording

of drugs in accordance with hospital policy and Pharmacy and Poisons Board regulation

Ensure compilation of periodic ward reports and submit to unit manager

Initiate, participate and devise methods for increasing efficiency in the ward

Supervise, mentor assigned staff, monitor and evaluate their performance

Participate in the preparation of departmental work plans and budgets

Ensure infection control and prevention in the ward

% improvement in No. of stock outs of essential items

# of equipment as per inventory

Duty rosters duly countersigned and in use

% increase in staff satisfaction # of reports submitted on time Reduced incidences of losses

and wastage of drugs Staff duty allocations and

documented guidance reports # of staff sensitized on infection

control and prevention guidelines

# of hospital acquired infections identified

Quality improvement

Initiate and participate in quality improvement activities

Participate in clinical audit in the ward Keep up-to-date with quality developments in

nursing and related services Contribute to clinical supervision and peer review

in the department Work in accordance with the Nursing Code of

Professional Conduct and Disciplinary Procedure. Ensure adherence to the provisions of the

Hospital’s and Department’s Service Charter

# of internal clinical audits participated in and actions taken

# of external clinical audit meetings

Overall % rating on clinical audit

# of ethical issues handed over to ethics committee

# of complaints due to non-adherence to service charter

Personal and people development

Develop and maintain continuing personal and professional development to meet the changing demands in the area of nursing care

Monitor own performance against agreed objectives and standards

Undertake supportive supervision of the nursing team

Organize for induction of new staff in the ward

# of CPD sessions organized # of staff attending the CPD

sessions Documented evidence of

supportive supervision # of new staff inducted

Page 64: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

56 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: NURSING WARD IN-CHARGE

Work planning, performance management, and professional development

Prepare and implement annual work plan based on department work plan

# of planned activities implemented on a quarterly basis

Perform quarterly self and nursing staff appraisals Availability of filled appraisal

forms and forwarded to unit manager

Required Qualifications

Academic and professional qualification

Kenya Registered community Health Nurse Diploma

Experience

Minimum of five years clinical nursing and management experience 2 of which served as a deputy nursing officer In-Charge

Evidence of leadership and continuing professional development and training in Health management

Required license and certificate

Registered and licensed by the Nursing Council of Kenya

Essential skills and competencies

Knowledge of medical technology improvements and advancements Knowledge in planning, coordinating, controlling, and directing nursing services Sufficient practical knowledge of clinical practices, procedures and standards Knowledge and experience of quality improvement stages in health systems delivery Ability to work, lead and manage a multi-disciplinary team Ability to provide health education and counselling to patients and their families. Ability to initiate and maintain clear, concise documentation Proficiency in performance of nursing procedures Mentorship and supervisory skills Strong written, oral and interpersonal communication skills

Essential Personal attributes

A good team player. A good mentor and coach Passionate about the job

Authority and decision-making

Prepares ward duty roster Supervises nursing interns and students

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature,

noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s

behaviors.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with

likelihood of harm-thus established precautions should be followed.

Ability to walk and stand for long periods of time.

Page 65: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

57Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

Relationships

Internal Customers External Customers

Who Why Who Why

Consultants and other medical staff To consult on patient treatment and care;

To collaborate with other cadres of staff Clients

To provide nursing care, guidance and counselling and disease prevention

Nurses To get and receive information regarding patients’ care

Client relatives To explain treatment plan and hospital procedures

Pharmacy To requisition and collect ward supplies Client visitors To explain hospital procedures

Acknowledgement approval

The Job Description should be approved according to public service policy. The signed copy of the Job Description

will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the

requirements of the position

Acknowledgement approval

Job Description approved by

Name of supervisor..............................................................................Signature..............................Date......................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge

that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member

of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed

herein.

Name ......................................................................................Signature..................................Date...............................

Page 66: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

58 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB DESCRIPTION

DEPARTMENT OF HEALTHJARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: ENROLLED NURSE (ECN)

Department or Unit: Nursing

Reports to: Ward In-Charge

Supervises: Nursing students

Position summary

To provide nursing care and treatment in the Out-patient and In-patient Departments. Collaborate with the multi-disciplinary team to ensure comprehensive patient management Care for all equipment used in patient management Document all procedures, vital signs, patient details on patient care notes and ensure confidentiality,

safety and custody of patient files Maintain quality improvement through infection prevention and control, continuous professional

development and adherence to standards and guidelines

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Patient management

Undertake assessment, planning and implementation of interventions for addressing patient care problems

Evaluate patient responses to interventions and notify Ward In-Charge accordingly

Undertake and demonstrate nursing tasks in the best interest of patient care and professional standards. These include:

Bed Making Elimination including catheterization, bowel and stoma care

bearing- in mind patient preferences for care giver Feeding e.g. oral, nasogastric or parenteral feeding and ensuring

adequate nutritional intake for patients in liaison with the dietician or Nutritionist.

Obtaining specimens e.g. bodily fluids, wound swabs, blood (only in an emergency)

Administration of drugs e.g. oral, intravenous, subcutaneous, rectal and topical and monitoring of effects.

Simple and complex dressings. Monitoring of vital signs (Pulse, temperature, BP, respiration) Demonstrate an enquiring approach towards patient care. Read patient reports and take note of critical cases, do chart rounds

and ensure treatment has been given Participate in the ward rounds ;8Assist with manual handling and transferring of patients in

compliance with the hospital policy Maintain a safe and therapeutic patient care environment Undertake the last rights for deceased patients and give relevant

information to relatives and carers Contribute to the promotion of health and prevention of illness,

teaching patients and their relatives where appropriate Assist the Ward In-Charge in promoting the right of patients and

clients and maintaining the privacy and dignity of clients and patients and staff

Perform any other official duties that may be assigned by the Ward In-Charge

% reduction in hospital length of stays

% increase in customer satisfaction

No of patients with complete documentation of nursing process

Page 67: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

59Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB TITLE: ENROLLED NURSE (ECN)

Health safety responsibilities

Adhere to the hospital health and safety policies, guidelines and protocols (e.g. the use of personal protective clothing and equipment

Take care of own safety and take all measures to ensure the safety of the patient, relatives and staff by reporting all accidents, risk assessments and incidents, completing relevant documentation and undertake

further investigation as directed Assist the Ward in-Charge to maintain a safe, clean, pleasant and

therapeutic environment taking remedial action when necessary Adhere to IPC guidelines and practices

% increase in customer satisfaction

% increase in work climate perceptions

% reduction in hospital acquired infections

Quality assurance

Comply with the hospital quality assurance policy and guidelines and work within the prescribed quality standards for the nursing care

# of internal quality audits participated in

Use of Information, Communication and Technology to enhance service delivery

% Improvement of staff and computer ratio in IPD

% level of ICT integration in IPD

# of staff trained in ICT in the department

# policies initiated from ICT generated data

Work planning, performance management, and professional development

Prepare and implement annual work plan based on department work plan

# of planned activities implemented on a monthly basis

Perform individual Performance appraisal # of appraisals conducted

on a timely basis in each quarter

Perform Individual professional development activities

# of CPD activities undertaken and accomplished

participated inRequired Qualifications

Academic and professional qualification

Three (3) years pre-service training at a Medical Training Centre or at any other recognize training institution culminating in the award of the Kenya Registered Nurse or Kenya Registered Community Health Nurse Certificate by the Nurses, Mid Wives and Health Visitors Council of Kenya

Experience 0-1 year clinical nursing and management experience

Required license and certificate

Registered by the Nursing Council of Kenya

Essential skills and competencies

Knowledge of current clinical practices, procedures and standards Knowledge of hospital quality assurance systems, procedures and standards Ability to communicate effectively both orally and in writing. Ability to initiate and maintain clear, concise documentation Good report writing skills Ability to work under pressure Ability to work in a team Good interpersonal skills

Essential Personal attributes A good team player. A good mentor and coach Passionate about the job

Authority and decision-making

Participate in the preparation of ward duty roster Provide guidance to nursing interns and students

Page 68: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

60 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviors.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Ability to walk and stand, lift, push, walk or sit for extended periods of time

Relationships

Internal Customers External Customers

Who Why Who Why

Consultants and other medical staff

To consult on patient treatment and care; To collaborate with other cadres of staff

Clients To provide nursing care, guidance and counselling and disease prevention

Nurses To get and receive information regarding patients’ care

Client relatives To explain treatment plan and hospital procedures

Pharmacy To requisition and collect ward supplies Client visitors To explain hospital procedures

Acknowledgement approval

The Job Description should be approved according to public service policy. The signed copy of the Job Description will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the requirements of the position

Acknowledgement approval

Job Description approved by

Name of supervisor...............................................................................Signature..............................Date......................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member of the team. Therefore, I may be required to undertake additional duties and responsibilities from time to time that are not detailed herein.

Name ...........................................................................Signature......................................Date......................................

Page 69: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

61Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB DESCRIPTION

DEPARTMENT OF HEALTH

JARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: ENROLLED NURSE (KEM/N)

Department or Unit: Nursing

Reports to: Ward In-Charge

Supervises Nursing Interns

Position summary To provide nursing care and treatment in the Out-patient and In-patient Departments.

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Patient treatment and nursing care

Undertake assessment, planning and implementation of interventions for addressing patient care problems Evaluate patient responses to interventions and notify Ward In-Charge accordingly

Undertake and demonstrate nursing tasks in the best interest of patient care and professional standards. These include:

Bed Making Elimination including catheterization, bowel and stoma care

bearing- in mind patient preferences for care giver Feeding e.g. oral, nasogastric or parenteral feeding and

ensuring adequate nutritional intake for patients in liaison with the dietician or Nutritionist.

Obtaining specimens e.g. bodily fluids, wound swabs, blood (only in an emergency)

Administration of drugs e.g. oral, intravenous, subcutaneous, rectal and topical and monitoring of effects.

Simple and complex dressings. Monitoring of vital signs (Pulse, temperature, BP, respiration) Demonstrate an enquiring approach towards patient care. Read patient reports and take note of critical cases, do chart

rounds and ensure treatment has been given Participate in the ward rounds Assist with manual handling and transferring of patients in

compliance with the hospital policy Maintain a safe and therapeutic patient care environment Undertake the last rights for deceased patients and give

relevant information to relatives and carers Contribute to the promotion of health and prevention of

illness, teaching patients and their relatives where appropriate Assist the Ward In-Charge in promoting the right of patients

and clients and maintaining the privacy and dignity of clients and patients and staff

Perform any other official duties that may be assigned by the Ward In-Charge

% reduction in hospital length of stays

% increase in customer satisfaction

Page 70: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

62 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: ENROLLED NURSE (KEM/N)

Quality assuranceComply with the hospital quality assurance policy and guidelines and work within the prescribed quality standards for the nursing care

# of internal quality audits participated in

Work planning, performance management, and professional development

Prepare and implement annual work plan based on department work plan

# of planned activities implemented on a monthly basis

Using your Job Description and work plan , to continually appraise yourself and rectify any shortcomings or suggest necessary assistance

# of appraisals conducted on a timely basis in each quarter

Ensure that you undertake requisite professional development activities

# of CPD activities undertaken and participated in

Required Qualifications

Academic and professional qualification

Three years pre-service training at a Medical Training Centre or at any other recognize training institution culminating in the award of the Kenya Registered Nurse or Kenya Registered Community Health Nurse Certificate by the Nurses, Mid Wives and Health Visitors Council of Kenya

Experience 0-1 year clinical nursing and management experience

Required license and certificate

Registered by the Nursing Council of Kenya

Essential skills and competencies

Knowledge of current clinical practices, procedures and standards Knowledge of hospital quality assurance systems, procedures and standards Ability to communicate effectively both orally and in writing. Ability to initiate and maintain clear, concise documentation Good report writing skills Ability to work under pressure Ability to work in a team Good interpersonal skills

Essential Personal attributes

A good team player. A good mentor and coach Passionate about the job

Authority and decision-making

Participate in the preparation of ward duty roster Provide guidance to nursing interns and students

Page 71: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

63Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviors.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Ability to walk and stand, lift, push, walk or sit for extended periods of time

Relationships

Internal Customers External Customers

Who Why Who Why

Consultants and other Medical Staff To consult on patient treatment and care;

To collaborate with other cadres of staff Clients

To provide nursing care, guidance and counselling and disease prevention

Nurses To get and receive information regarding patients’ care

Client relatives To explain treatment plan and hospital procedures

Pharmacy To requisition and collect ward supplies Client visitors To explain hospital procedures

Acknowledgement approval

The Job Description should be approved according to public service policy. The signed copy of the Job Description will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the requirements of the position

Acknowledgement approval

Job Description approved by

Name of supervisor..............................................................................Signature..............................Date......................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed herein.

Name ............................................................................................Signature..................................Date.........................

Page 72: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

64 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB DESCRIPTION

DEPARTMENT OF HEALTH

JARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: KENYA REGISTERED COMMUNITY HEALTH NURSE

Department or Unit: Nursing

Reports to: Ward In-Charge

Supervises Students

Position summary

To provide nursing care and treatment in the Out-patient and In-patient Departments. Lead a team of nurses and students in providing care in a shift according to patient allocation Maintain infection prevention and control in the department Document all care activities, maintain confidentiality of patient records and maintain inventory

and care of equipment, linen and non-pharmaceuticals Participate in coordination of services during public holidays, weekends and evenings ( Hospital

coverage)

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Patient treatment and nursing care

Undertake assessment, planning and implementation of interventions for addressing patient care problems

Evaluate patient responses to interventions and notify Ward In-Charge accordingly

Undertake and demonstrate nursing tasks in the best interest of patient care and professional standards. These include:

Bed Making Elimination including catheterization, bowel and stoma care

bearing- in mind patient preferences for care giver Feeding e.g. oral, nasogastric or parenteral feeding and

ensuring adequate nutritional intake for patients in liaison with the dietician or nutritionist.

Obtaining specimens e.g. body fluids, wound swabs, blood (only in an emergency)

Administration of drugs e.g. oral, intravenous, subcutaneous, rectal and topical and monitoring of effects.

Simple and complex dressings. Monitoring of vital signs (Pulse, temperature, BP, respiration) Demonstrate an enquiring approach towards patient care. Read patient reports and take note of critical cases, do chart

rounds and ensure treatment has been given Participate in the ward rounds Assist with manual handling and transferring of patients in

compliance with the hospital policy Maintain a safe and therapeutic patient care environment Undertake the last rights for deceased patients and give

relevant information to relatives or carers Contribute to the promotion of health and prevention of

illness, teaching patients and their relatives where appropriate Assist the Ward In-Charge in promoting the right of patients

and clients and maintaining the privacy and dignity of clients and patients and staff

Perform any other official duties that may be assigned by the Ward In-Charge

% reduction in hospital length of stays

% increase in customer satisfaction

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65Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB TITLE: KENYA REGISTERED COMMUNITY HEALTH NURSE

Health safety responsibilities

Adhere to the hospital health and safety policies, guidelines and protocols (e.g. the use of personal protective clothing and equipment

Take care of own safety and take all measures to ensure the safety of the patient, relatives and staff by reporting all accidents, risk assessments and incidents, completing relevant documentation and undertake further investigation as directed

Assist the Ward In-Charge to maintain a safe, clean, pleasant and therapeutic environment taking remedial action when necessary

Adhere to infection prevention and control guidelines and practices

% increase in customer satisfaction

% adherence to safety measures

% increase in work climate perceptions

% reduction in hospital acquired infections

Quality improvementComply with the hospital quality assurance policy and guidelines and work within the prescribed quality standards for the nursing care

# of internal quality audits participated in

% rating in quality improvement

Work planning, performance management, and professional development

Prepare and implement annual work plan based on department work plan

# of planned activities implemented on a monthly basis

Prepare and submit self-appraisal forms # of appraisals conducted

on a timely basis in each quarter

Participate in individual professional development activities # of CPD activities

undertaken and participated in

Required Qualifications

Academic and professional qualification

Three years pre-service training at a Medical Training Centre or at any other recognize training institution culminating in the award of the Kenya Registered Nurse or Kenya Registered Community Health Nurse Certificate by the Nurses, Mid Wives and Health Visitors Council of Kenya

Experience 0-1 year clinical nursing and management experience

Required license and certificate

Registered and licensed by the Nursing Council of Kenya

Essential skills and competencies

Knowledge of current clinical practices, procedures and standards Knowledge of hospital quality assurance systems, procedures and standards Ability to communicate effectively both orally and in writing. Ability to initiate and maintain clear, concise documentation Good report writing skills Ability to work under pressure Ability to work in a team Good communication and interpersonal skills

Essential Personal attributes

A good team player. A good mentor and coach Passionate about the job

Authority and decision-making

Participate in the preparation of ward duty roster Provide guidance to nursing interns and students

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66 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviors.

Possi;8ble risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Ability to walk and stand, lift, push, walk or sit for extended periods of time

Relationships

Internal Customers External Customers

Who Why Who Why

Consultants and other Medical Staff To consult on patient treatment and care;

To collaborate with other cadres of staff Clients

To provide nursing care, guidance and counselling and disease prevention

Nurses To get and receive information regarding patients’ care

Client relatives To explain treatment plan and hospital procedures

Pharmacy To requisition and collect ward supplies Client visitors To explain hospital procedures

Acknowledgement approval

The Job Description should be approved according to public service policy. The signed copy of the Job Description will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the requirements of the position.

Acknowledgement approval

Job Description approved by

Name of supervisor..............................................................................Signature..............................Date......................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed herein.

Name ...........................................................................................Signature..............................Date..............................

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67Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB DESCRIPTION

DEPARTMENT OF HEALTHJARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: OPHTHALMIC TECHNOLOGIST

Department or Unit: Ophthalmology

Reports to: Ophthalmologist and Head of Department

Supervises Students

Position summary Evaluate and assess client needs, design, fit, service and repair ophthalmic devices and appliances.

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Medical supportive devices

Evaluation and assessment

Conduct evaluation and assessment of clients to determine their needs

Assist and advice in the pre-surgical planning and post- surgical management of patients requiring orthotic or prosthetic services

# of ward rounds undertaken # of clients evaluated and

assessed # of clients placed on a

treatment programme

Provision and fitting of Devices

Measure patients to prescribe optical devices # of prescriptions prepared

Treatment and Rehabilitation

Instruct patients on how to use and care for their devices

Apply, adjust optical devices Repair or clean patient devices

# of clients completing treatment programme

# of wards rounds undertaken

# of home visits undertakenTreatment Evaluation

Conduct regular evaluation of clients to assess progress and response to therapy and revise treatment programme where necessary to achieve goals

Client Education

Educate clients and their families about what to expect during treatment and rehabilitation and how best to cope with the situation

# of client and family sessions conducted

Documentation and Billing

Ensure accurate client records documentation and billing

Ensure accurate and timely client billing

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68 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: OPHTHALMIC TECHNOLOGIST

Administrative

Work planning

Participate in the development of departmental work plan and budget based on the hospital strategic plan

Prepare individual annual work plan based on department work plan

# of planned activities implemented on a monthly basis

Stores

Ensure availability and safe custody of orthopaedic materials and equipment

Equipment Maintenance

Ensure equipment is maintained in serviceable condition at all times

# of equipment in working and serviceable condition

Performance Management

Using your Job Description and work plan and in consultation with your supervisor, continually appraise yourself and rectify any shortcomings or suggest necessary assistance

# of appraisals conducted on a timely basis in each quarter

Meetings

Participate in departmental meetings Contribute to the work of the various committees

related to Orthopaedic

# of departmental meetings attended

# of committee meetings attended

Professional Development

Undertake requisite professional development activities

# of CPD activities undertaken and participated in

Reports

Prepare and submit monthly and quarterly reports

# of reports submitted on a timely basis

Quality assurance, safety and security

Ensure application of approved standards for Ophthalmic Technology services

# of documented procedures

Training and research

Induct, supervise and train interns in the department # of students completing

internships

Undertake research, provide support to hospital staff and external researchers undertaking research

# of research projects undertaken and participated in

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69Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB TITLE: OPHTHALMIC TECHNOLOGIST

Required Qualifications

Academic and professional qualification

Diploma in Ophthalmic Technology

Experience At least one (1) year of practice. Demonstrable skills and experience in physical therapy using modern equipment and

tools

Required license certificate

Member of the National Association for Orthopaedic Technologists in Kenya

Essential skills and competencies

Knowledge of modern orthopaedic equipment., plaster technology, appliances and materials

Knowledge of affirmative action and rights of persons with disabilities Ability to design, make fit and train users on a variety of adaptive devices and equipment.

Essential Personal attributes

A good team player. A good mentor and coach Passionate about the job

Authority and decision-making

Provides guidance in the development of procedures for the department. Makes decisions regarding work processes based on established guidelines. Prioritizes and organizes work to meet changing conditions.

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviors.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Relationships

Internal Customers External Customers

Who Why Who Why

Consultants and other medical staff To contribute to client

treatment programme Clients To provide Orthopaedic services and support

HMT To consult and contribute to health service improvement and planning in the hospital

Visiting students and consultants

To provide training, exchange, share medical knowledge

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70 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

Acknowledgement approval

The Job Description should be approved according to public service policy. The signed copy of the Job Description

will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the

requirements of the position

Acknowledgement approval

Job Description approved by

Name of supervisor..............................................................................Signature..............................Date......................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge

that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member

of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed

herein.

Name ..........................................................................................Signature.................................Date...........................

Page 79: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

71Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB DESCRIPTION

DEPARTMENT OF HEALTH

JARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: ORTHOPAEDIC TECHNOLOGIST IN-CHARGE

Department or Unit: Orthopaedic Rehabilitation Services

Reports to: Chief Executive Officer

Supervises Orthopaedic Technologists, Students and Interns

Position summary Evaluate and assess client needs, design, fit, service and repair medical and

orthopaedic devices and appliances. Design, fabricate and service a wide range of support instruments to correct

physical problems such as neck braces, orthopaedic splints, artificial limbs, and arch supports.

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Medical supportive devices

Evaluation and assessment

Conduct evaluation and assessment of clients to determine their needs

Assist and advice in the pre-surgical planning and post- surgical management of patients requiring orthotic or prosthetic services

# of ward rounds undertaken # of clients evaluated and

assessed # of clients placed on a

treatment programme

Provision and fitting of Devices

Ensure patients are measured to design and fit medical devices

Ensures devices are made, fitted, tested, and adjusted as necessary

Ensures modifications of positive models and socket plans formulated for orthopaedic devises

# of devices fitted

Treatment and Rehabilitation

Instruct patients on how to use and care for their devices

Apply, adjust and remove Plaster of Paris Casts Repair or service patient devices

# of clients completing treatment programme

# of wards rounds undertaken

# of home visits undertaken

Treatment Evaluation

Conduct regular evaluation of clients to assess progress and response to therapy and revise treatment programme where necessary to achieve goals

Client Education

Educate clients and their families about what to expect during treatment and rehabilitation and how best to cope with the situation

# of client and family sessions conducted

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72 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: ORTHOPAEDIC TECHNOLOGIST IN-CHARGE

Administrative

Work planning

Participate in the development of departmental work plan and budget based on the hospital strategic plan

Prepare individual annual work plan based on department work plan

# of planned activities implemented on a monthly basis

Stores

Ensure availability and safe custody of orthopaedic materials and equipment

# of items in safe custody and available for patient use

Equipment Maintenance

Ensure equipment is maintained in serviceable condition at all times

# of equipment in working and serviceable condition

Performance Management

Using your Job Description and work plan and in consultation with your supervisor, continually appraise yourself and rectify any shortcomings or suggest necessary assistance

# of appraisals conducted on a timely basis in each quarter

Meetings

Chair departmental meetings Contribute to the work of the various

committees related to Orthopaedics

# of departmental meetings attended

# of committee meetings attended

Professional Development

Undertake requisite professional development activities

# of CPD activities undertaken and participated in

Reports

Prepare and submit monthly, quarterly and annual departmental reports

# of reports submitted on a timely basis

Quality assurance, safety and security

Ensure application of approved standards for Orthopaedic Technology services

# of documented procedures

Training and research

Induct, supervise, train interns and students in the department

Counseling of staff and students in the unit on SOPs and code of regulations

# of students and interns completing attachments

# of staff and students and staff counseled and adhering to departmental SOPs and code of regulations

Undertake research, provide support to ;2hospital staff and external researchers undertaking research

# of research projects undertaken and participated in

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73Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

Required Qualifications

Academic and professional qualification

BSc in Prosthetics and Orthotics Diploma in Orthopaedic Technology

Experience At least three years’ of practice in a high Orthopaedic Rehabilitation unit Demonstrable skills and experience in fitting of a variety of assistive devices

Required license and certificate

Member of the National Association for Orthopaedic Technologists in Kenya

Essential skills and competencies

Knowledge of modern orthopaedic equipment., plaster technology, appliances and materials

Knowledge of affirmative action and rights of persons with disabilities Ability to design, make, fit and train users on a variety of adaptive devices and

equipment

Essential Personal attributes

A good team player. A good mentor and coach Passionate about the job

Authority and decision-making

Provides guidance in the development of procedures for the department Makes decisions regarding work processes based on established guidelines Prioritizes and organizes work to meet changing conditions

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviors.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Relationships

Internal Customers External Customers

Who Why Who Why

Consultants and other medical staff To contribute to client

treatment programme Clients To provide Orthopaedic services and support

HMT To consult and contribute to health service improvement and planning in the hospital

Visiting students and consultants

To provide training, exchange, share medical knowledge

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74 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

Acknowledgement approval

The Job Description should be approved according to public service policy. The signed copy of the Job Description

will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the

requirements of the position

Acknowledgement approval

Job Description approved by

Name of supervisor.............................................................................Signature..............................Date......................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge

that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member

of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed

herein.

Name ......................................................................................Signature.................................Date...............................

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75Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB DESCRIPTION

DEPARTMENT OF HEALTH

JARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: PLASTER TECHNICIAN

Department or Unit: Out-patient

Reports to: Departmental Head

Supervises Students and Interns

Position summary Evaluate and assess client needs, design, fit, service and repair medical and orthopaedic

devices and appliances. Design, fabricate and service a wide range of support instruments to correct broken

limps, fractures and dislocations, etc.

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Medical supportive devices

Evaluation and assessment

Conduct evaluation and assessment of clients to determine their needs

Assist and advice in the pre-surgical planning and post-surgical management of patients requiring orthotic or prosthetic services

# of clients evaluated and assessed

# of clients placed on a treatment programme

Provision and fitting of Devices

Measure patients to design and apply plaster casts on conservative reduction of fractures and dislocation

# of devices fitted

Treatment and Rehabilitation

Instruct patients on how to use and care for their devices

Apply, adjust and remove Plaster of Paris Casts Repair or service patient devices # of clients completing

treatment programmeTreatment Evaluation

Conduct regular evaluation of clients to assess progress and response to therapy and revise treatment programme where necessary to achieve goals

Client Education

Educate clients and their families about what to expect during treatment and rehabilitation and how best to cope with the situation

# of client and family sessions conducted

Documentation and Billing

Ensure accurate client records documentation and billing

Ensure accurate and timely client billing

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76 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: PLASTER TECHNICIAN

Administrative

Work planning

Participate in the development of departmental work plan and budget based on the hospital strategic plan

Prepare individual annual work plan based on department work plan

# of planned activities implemented on a monthly basis

Stores

Ensure availability and safe custody of orthopaedic materials and equipment

Equipment Maintenance

Ensure equipment is maintained in serviceable condition at all times

# of equipment in working and serviceable condition

Performance Management

Using your Job Description and work plan and in consultation with your supervisor, continually appraise yourself and rectify any shortcomings or suggest necessary assistance

# of appraisals conducted on a timely basis in each quarter

Meetings

Participate in departmental meetings Contribute to the work of the various committees

related to Orthopaedic

# of departmental meetings attended

# of committee meetings attended

Professional Development

Undertake requisite professional development activities

# of CPD activities undertaken and participated in

Reports

Prepare and submit monthly and quarterly reports

# of reports submitted on a timely basis

Quality assurance, safety and security

Ensure application of approved standards for Orthopaedic Technology services

# of documented procedures

Training and research

Induct, supervise, train interns in the department # of students completing

internships

Undertake research, provide support to hospital staff and external researchers undertaking research

# of research projects undertaken and participated in

Required Qualifications

Academic and professional qualification

Diploma in Orthopaedic Technology

Experience At least one (1) year of practice. Demonstrable skills and experience in physical therapy using modern equipment and tools

Required license and certificate

Member of the National Association for Orthopaedic Technologists in Kenya

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77Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

Essential skills and competencies

Knowledge of modern orthopaedic equipment., plaster technology, appliances and materials

Knowledge of affirmative action and rights of persons with disabilities Ability to design, make, fit and train users on a variety of adaptive devices and equipment.

Essential personal attributes

A good team player. A good mentor and coach Passionate about the job

Authority and decision-making

Provides guidance in the development of procedures for the department. Makes decisions regarding work processes based on established guidelines. Prioritizes and org;8anizes work to meet changing conditions.

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviors.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Relationships

Internal Customers External CustomersWho Why Who Why

Consultants and other medical staff

To contribute to client treatment programme

Clients To provide orthopaedic services and support

HMT To consult and contribute to health service improvement and planning in the hospital

Visiting students and consultants

To provide training, exchange, share medical knowledge

Acknowledgement approval

The Job Description should be approved according to public service policy. The signed copy of the Job Description will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the requirements of the position

Acknowledgement approval

Job Description approved by

Name of supervisor..............................................................................Signature..............................Date......................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed herein.

Name ......................................................................................Signature.................................Date...............................

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78 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB DESCRIPTION

DEPARTMENT OF HEALTH

JARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: PHARMACIST IN-CHARGE

Department or Unit: Pharmacy

Reports to: Chief Executive Officer

Supervises Pharmacists, Interns and Staff

Position summary Responsible for the overall management and development of pharmacy services in the

hospital. Promote and maintain quality in pharmacy services and ensure continuous quality

improvement measures are in place.

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Dispensing of medication

Provide guidance in compounding and dispensing prescribed pharmaceuticals and provide consultative services to both clients and the clinical health care team

Ensure patient confidentiality and patient centered care

Reported instances of dispensing errors

Responds to assist in addressing patient enquiries # of patient enquiries addressed

Provide information and guidance to prescribers on correct prescribing patterns

# of memos circulated

Provide information to prescribers on medication in stock and new supplies

# of memos circulated # of prescribers informed on

available stock and supplies

Quality assurance

Promote and maintain quality in all services and ensure continuous quality improvement measures are in place

Monitor storage conditions, expiry status and security of pharmaceuticals

Ensure that pharmacovigilance activities are taking place in the hospital

Adhere to the Pharmaceutical Society of Kenya Code of Ethics and Standards for Pharmacy Practice in Kenya

Ensure compliance with occupational health and safety at work policies and procedures

# of Pharmacy units reporting with and using SOPs

# of pharmacovigilance reports sent out to Pharmacy and Poisons Board

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79Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB TITLE: PHARMACIST IN-CHARGE

Administrative

Stores Management

Ensures the availability of adequate systems for the supply and distribution of medicine in all outlets

Take part in supply chain management to ensure that essential stock are available in the pharmacy at all times

Ensure proper receipt, storage and issuance of pharmaceuticals and maintain appropriate documentation for accountability

# of physical stock takes undertaken quarterly

# of reported instances of stock–outs

Meetings

Chair departmental meetings Participate in HMT and Medicines and

Therapeutics committee meetings

# of departmental meetings chaired

# of HMT and MTC meetings attended

# of other committees attended

Duty Allocation

Facilitate allocation of duties and distribution of personnel in all pharmacy outlets

# of times outlets closed due to staff shortage

Duty rosters in place

Training and research

Supervise internship and training of Pharmacists and Pharmaceutical Technologist interns in the department

# of students and interns completing internship

Undertake research, provide technical support to, and direct staff undertaking clinical research and mobilize funding for research

# of research reports published by staff in department

Ensure that you and other members of the department undertake requisite professional development activities

# of CPD activities Undertaken and participated

in

Work planning, performance management, and professional development

Ensure preparation of department annual work plan and budget aligned to the hospital strategic plan

Prepare and implement individual annual work plan based on departmental work plan

# of planned activities implemented on an annual basis

Human resource management and development

Ensure effective human resource management and development

# of staff completing quarterly and annual performance appraisals on a timely basis

# of staff achieving performance contract targets

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80 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: PHARMACIST IN-CHARGE

Leadership and

governanceEnsure good corporate governance in the hospital

Anti-Corruption policy in place Institutional Code of Conduct

developed and operationalized Institutional Corruption

Prevention Plan in place # of Integrity Officers trained

on corruption risk assessment and management

# of staff sensitized on anti-corruption risk assessment

# of anti-corruption cases dealt with

% of suppliers satisfied with hospital procurement procedures

# of meetings held by the Integrity Committee

Financial management

and sustainability

Ensure effective financial management in accordance

with government financial and accounting procedures

% rate of Strategic Plan implementation

% increase in FIF # of audit recommendations

implemented

Procurement

Providing oversight in the procurement function

as a member of the Hospital Tender Committee,

Procurement committee and by endorsing

procurement documents under delegated

authority from the Chief Executive Officer

Supervising the stores and procurement personnel

# of suppliers satisfied with hospital procurement procedures

# of audit queries raised on hospital procurement practices

Required Qualifications

Academic and

professional qualification Bachelor of Pharmacy from a recognized Institution of Higher Learning

Experience At least two years’ experience as a Pharmacist

Required license and

certificate

Registration with the Pharmacy and Poisons Board

Membership with the Pharmaceutical Society of Kenya

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81Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB TITLE: PHARMACIST IN-CHARGE

Essential skills and

competencies

Knowledge of medical and pharmaceutical laws

Familiar with the Code of Ethics and Standards for Pharmacy Practice in Kenya

Deep understanding of the Pharmacy and Poisons Act, and regulatory requirements of the

Pharmacy and Poisons Board.

Knowledge of Clinical Pharmacy Practice

Communication

Ability to communicate and explain treatments to patients as well as liaise and co-

ordinate treatment with other clinical staff

Attention to Detail

Dispensing the right medicines in the right dosage can be a ‘life and death’ activity.

Mistakes could be fatal.

Organization

The hospital pharmacy and its outlets can at times be extremely busy and hectic. Needs to

be highly organized not only to meet the demands of the role but also to avoid mistakes

being made along the way.

Adaptability

Medicines are changing and developing all the time. Need to constantly keep updated

on changes in the licenses (uses) or medicines as well as learning about newly launched

medicines.

Interpersonal skills

Most patients find Doctors intimidating, and may not ask the questions they need about

their medication. As a result it’s vital that the pharmacist is approachable to all and

indeed recognizes when a patient may require extra help and advice to understand their

treatment.

Essential Personal

attributes

A good team player. A good mentor and coach Passionate about the job

Authority and decision-

making

Participates in the development of procedures for the department.

Makes decisions regarding work processes based on established guidelines.

Prioritizes and organizes work to meet changing conditions.

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82 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviors.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Ability to walk and stand, lift, push, walk or sit for extended periods of time.

Relationships

Internal Customers External Customers

Who Why Who Why

Consultants and other medical staff

To contribute on selection of patient medication, check for drug interactions and monitoring of adverse drug reactions; to advise on availability of continuing or new drugs

Clients

To provide prescribed drugs, guidance and counselling on dosage and possible side effects, adverse drug reactions and interactions

Visiting students and interns and researchers

To provide training, exchange, share pharmaceutical knowledge

Acknowledgement approval

The Job Description should be approved according to public service policy. The signed copy of the Job Description will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the requirements of the position

Acknowledgement approval

Job Description approved by

Name of supervisor..............................................................................Signature..............................Date......................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed herein.

Name .................................................................................................Signature.............................Date........................

Page 91: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

83Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB DESCRIPTION

DEPARTMENT OF HEALTHJARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: PHARMACIST (ALL OUTLETS)

Department or Unit: Pharmacy

Reports to: Pharmacist In-Charge

Supervises Students

Position summary Store, preserve, pre-pack, dispense medicines and counsel patients on their proper use and possible adverse effects of drugs and medicines dispensed.

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Clinical

Check prescriptions for proper dosages and prepare prescribed pharmaceutical products as necessary

# of ward rounds participated in

# of prescriptions dispensed

# of clients satisfied with pharmacy services

Dispense prescribed pharmaceuticals to clients or to other health care professionals and advise them on indications, contra-indications, adverse effects, drug interactions and dosage

Provide counselling on prescribed medications where appropriate

Administrative

Drugs Stores Management

Take part in supply chain management to ensure that essential stocks are available in the main pharmacy and internal outlets you may be responsible for

Ensure proper receipt and storage of pharmaceuticals and maintain appropriate documentation for accountability

Maintain stocks registers and updated price lists

# of registers maintained correctly

# of updated drug lists available to Clinical team

# of ward rounds participated in

# of reported cases of stock of drugs

# of stock takes undertaken

# of reported instances of drugs outstanding

Reporting

Prepare monthly, quarterly pharmacy reports # of reports submitted on

time

Meetings

Participate in departmental meetings Contribute to the work of the various committees

related to Pharmacy work as delegated

# of departmental meetings attended

# of committee meetings attended

Page 92: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

84 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: PHARMACIST (ALL OUTLETS)

Quality assurance

Promote and maintain quality in all services and ensure continuous quality improvement measures are in place

Monitor storage conditions, expiry status and security of pharmaceuticals

Monitor patient adherence to long-term treatment especially antiretroviral(s) (ARVs)

Ensure compliance with occupational health and safety at work policies and procedures

# of pharmacovigilance reports prepared

Training and research

Induct, supervise, train interns in the department # of students completing

internships

Undertake research, provide support to hospital staff and external researchers undertaking research

# of research projects undertaken and participated in

Undertake requisite professional development activities # of CPD activities undertaken and

participated in

Work planning, performance management, and professional development

Prepare and implement individual annual work plan based on department work plan

# of planned activities implemented on a monthly basis

Using your Job Description and work plan and in consultation with your supervisor, continually appraise yourself and rectify any shortcomings or suggest necessary assistance.

# of appraisals conducted on a timely basis in each quarter

Required Qualifications

Academic and professional qualification

Bachelor of Pharmacy

Experience At least one year of internship

Required license and certificate

Registered by the Pharmacy and Poisons Board Member of the Pharmaceutical Society of Kenya

Essential skills and competencies

Knowledge of medical and pharmaceutical laws Familiar with the Code of Ethics and Standards for Pharmacy Practice in Kenya Deep understanding of the Pharmacy and Poisons Act, and regulatory requirements of the

Pharmacy and Poisons BoardCommunication

Ability to communicate and explain treatments to patients as well as liaise and co-ordinate treatment with other clinical staff

Attention to Detail

Dispensing the right medicines in the right dosage can be a ‘life and death’ activity. Mistakes could be fatal.

Organization

The hospital pharmacy and its outlets can at times be extremely busy and hectic. Needs to be highly organized not only to meet the demands of the role but also to avoid mistakes being made along the way.

Adaptability

Medicines are changing and developing all the time. Need to constantly keep updated on changes in the licenses (uses) or medicines as well as learning about newly launched medicines.

Interpersonal skills

Most patients find Doctors intimidating, and may not ask the questions they need about their medication. As a result it’s vital that the pharmacist is approachable to all and indeed recognizes when a patient may require extra help and advice to understand their treatment.

Page 93: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

85Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB TITLE: PHARMACIST (ALL OUTLETS)

Essential Personal attributes

A good team player. A good mentor and coach Passionate about the job

Authority and decision-making

Participates in the development of procedures for the department. Makes decisions regarding work processes based on established guidelines. Prioritizes and organizes work to meet changing conditions.

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviors.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Ability to walk and stand, lift, push, walk or sit for extended periods of time.

Relationships

Internal Customers External Customers

Who Why Who Why

Consultants and other medical staff

To contribute on selection of patient prescriptions and monitoring of adverse drug reactions; to advise on availability of continuing or new drugs

Clients

To provide prescribed drugs, guidance and counselling on dosage and or possible side effectives

Visiting students and interns and researchers

To provide training, exchange, share pharmaceutical knowledge

Acknowledgement approval

The Job Description should be approved according to public service policy. The signed copy of the Job Description will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the requirements of the position

Job Description approved by

Name of supervisor..............................................................................Signature..............................Date......................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member of the team. Therefore, I may be required to undertake additional duties and responsibilities from time to time that are not detailed herein.

Name ............................................................................................Signature..........................Date...............................

Page 94: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

86 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB DESCRIPTION

DEPARTMENT OF HEALTHJARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: PHARMACEUTICAL TECHNOLOGIST

Department or Unit: Pharmacy

Reports to: Pharmacist In-Charge

Supervises Interns and Students

Position summary Store, preserve, pre-pack, dispense medicines and counsel patients on their proper use and possible adverse effects of drugs and medicines dispensed.

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Clinical

Check prescriptions for proper dosages and prepare prescribed pharmaceutical products as necessary

# of ward rounds participated in

# of prescriptions dispensed # of clients satisfied with

pharmacy services # of extemporaneous

preparations done on order

Dispense prescribed pharmaceuticals to clients or to other health care professionals and advise them on indications, contra-indications, adverse effects, drug interactions and dosage

Provide counselling on prescribed medications where appropriate

Extemporaneous preparation of medicine

Administrative

Drugs Stores Management

Take part in supply chain management to ensure that essential stocks are available in the main pharmacy and internal outlets you may be responsible for

Ensure proper receipt and storage of pharmaceuticals and maintain appropriate documentation for accountability

Maintain stocks registers and updated price lists Continually update wards and clinical teams on

available drugs from the pharmacy

# of registers maintained correctly

# of updated drug lists available to Clinical team

# of reported cases of stock of drugs

# of stock takes undertaken # of reported instances of

drugs outstanding

Reporting

Prepare monthly, quarterly pharmacy reports

# of reports submitted on time

Meetings

Participate in departmental meetings Contribute to the work of the various committees

related to Pharmacy work as delegated

# of departmental meetings attended

# of committee meetings attended

Page 95: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

87Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB TITLE: PHARMACEUTICAL TECHNOLOGIST

Quality assurance

Promote and maintain quality in all services and ensure continuous quality improvement measures are in place

Pharmacovigilance Monitor storage conditions, expiry status and security

of pharmaceuticals Monitor patient adherence to long-term treatment

especially antiretrovirals (ARVs) Ensure compliance with occupational health and

safety at work policies and procedures

# of pharmacovigilance reports prepared

Training and research

Induct, supervise, train students and interns in the department

# of students and interns completing attachment and internship

Undertake research, provide support to hospital staff and external researchers undertaking research

# of research projects undertaken and participated in

Undertake requisite professional development activities # of CPD activities undertaken and

participated in

Work planning, performance management, and professional development

Prepare and implement individual annual work plan based on department work plan

# of planned activities implemented on a monthly and yearly basis

Using your Job Description and work plan and in consultation with your supervisor, continually appraise yourself and rectify any shortcomings or suggest necessary assistance.

# of appraisals conducted on a timely basis in each quarter

Required Qualifications

Academic and professional qualification

Diploma in Pharmacy

Experience At least one year of relevant experience

Required license Certificate

Registered by the Pharmacy and Poisons Board Member of Kenya Pharmaceutical Association

Page 96: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

88 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: PHARMACEUTICAL TECHNOLOGIST

Essential skills and competencies

Knowledge of medical and pharmaceutical laws Familiar with the Code of Ethics and Standards for Pharmacy Practice in Kenya Deep understanding of the Pharmacy and Poisons Act, and regulatory requirements of the

Pharmacy and Poisons BoardCommunication

Ability to communicate and explain treatments to patients as well as liaise and co-ordinate treatment with other clinical staff

Attention to Detail

Dispensing the right medicines in the right dosage can be a ‘life and death’ activity. Mistakes could be fatal.

Organization

The hospital pharmacy and its outlets can at times be extremely busy and hectic. Needs to be highly organized not only to meet the demands of the role but also to avoid mistakes being made along the way.

Interpersonal skills

Most patients find Doctors intimidating, and may not ask the questions they need about their medication. As a result it’s vital that the pharmaceutical technologist is approachable to all and indeed recognizes when a patient may require extra help and advice to understand their treatment.

Adaptability

Medicines are changing and developing all the time. Need to constantly keep updated on changes in the licenses (uses) or medicines as well as learning about newly launched medicines.

Essential Personal attributes

A good team player. A good mentor and coach Passionate about the job

Authority and decision-making

Participates in the development of procedures for the department. Makes decisions regarding work processes based on established guidelines. Prioritizes and organizes work to meet changing conditions.

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviors.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Ability to walk and stand, lift, push, walk or sit for extended periods of time.

Page 97: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

89Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

Relationships

Internal Customers External Customers

Who Why Who Why

Consultants and other medical staff

To contribute on selection of patient prescriptions and monitoring of adverse drug reactions; to advise on availability of continuing or new drugs

Clients

To provide prescribed drugs, guidance and counseling on dosage and or possible side effectives

Visiting students and interns and researchers

To provide training, exchange, share pharmaceutical knowledge

Acknowledgement approval

The Job Description should be approved according to public service policy. The signed copy of the Job Description will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the requirements of the position

Acknowledgement approval

Job Description approved by

Name of supervisor..............................................................................Signature..............................Date......................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed herein.

Name ...................................................................................Signature.................................Date..................................

Page 98: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

90 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB DESCRIPTION

DEPARTMENT OF HEALTHJARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: PUBLIC HEALTH OFFICER IN-CHARGE

Department or Unit: Public Health

Reports to: Chief Executive Officer

Supervises

Position summary To supervise implementation of Public Health and environmental laws and regulations through proper sanitation, vector and vermin control, food and water safety, hygiene, solid and liquid waste management including disposal of hazardous waste, drinking water, quality; surveillance of environmental pollutants; prevention and control of disease outbreaks and hygiene education.

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Public Health

Cleanliness and sanitation

Provide advice on proper cleaning procedures and cleaning materials

Ensure sanitary inspections are carried

# of ward and compound inspections conducted

# of inspection reports submitted

Food and Water quality control

Ensure safety and quality of food and water by conducting regular food and water inspections in consultation with the relevant departments and Senior Health Administrative Officer

# of water and food samples tested

# of water and food quality reports submitted

# of recommendations implemented

Control of insect vectors and vermin

Conduct regular sanitary inspections of hospital facilities and recommend appropriate chemicals and rodenticide to be used

# of wards and departments sprayed

Amount of chemicals purchased and used

Solid waste management

Ensure proper use of colour-coded dustbins, storage, transportation and disposal waste

Ensure segregation of waste is done and incineration is carried out

Ensure drains, manholes, soak pit and septic tanks are dislodged and maintained in a clear state

Coordinate disposal of unclaimed bodies in accordance with the Public Health Act and other relevant regulations

# of colour-coded bins used # of times incinerator used # of drains, manholes,

soak pit and septic tanks dislodged

Communicable and Non-Communicable Disease control

Supervise medical examination of food handlers Ensure sufficient stocks and issuance of certificates to food

handlers tested Facilitate health talks for food handlers Ensure sufficient stocks of typhium vaccine and Hepatitis B is

available and administered to food handlers testing positive Supervise administration of Anti-Rabies vaccine to dog bite

cases

# of food handlers tested # of certificates issued # of typhium vaccine

and Hepatitis B doses administered

# of health talks given

Disease surveillance and Response

Ensure timely submission of reports (samples) of integrated disease surveillance to relevant authorities

# of reports submitted # of samples taken # of cases notified

Page 99: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

91Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB TITLE: PUBLIC HEALTH OFFICER IN-CHARGE

Administrative

Work planning

Facilitate preparation of departmental work plan and budget based on the hospital strategic plan

Prepare individual annual work plan based on department work plan

# of planned activities implemented on a monthly basis

Performance Management

Using your Job Description and work plan and in consultation with your supervisor, continually appraise yourself and rectify any shortcomings or suggest necessary assistance.

# of appraisals conducted on a timely basis in each quarter

Meetings

Facilitate departmental meetings Participate in departmental meetings Contribute to the work of the various committees related to Public Health

# of departmental meetings attended

# of committee meetings attended

Professional Development

Undertake requisite professional development activities

# of CPD activities undertaken and participated in

Reports

Ensure preparation and submission of monthly or quarterly reports is done

# of reports submitted on a timely basis

Quality assurance, safety and security

Ensure adherence to Public Health procedures and standards Maintain quantity and quality control checks to assure

the unit meets standards required by law, rules, and departmental policies

# of Public Health requirements and standards disseminated

# of departments reporting use of Public Health SOPs

Training and research

Induct, supervise, train interns in the department # of students completing

internships

Undertake research, provide support to hospital staff and external researchers undertaking research

# of research projects undertaken and participated in

Required Qualifications

Academic and professional qualification

Public Health Technician certificate Diploma in Environmental Health Sciences Bachelor of Science degree in Environmental Health or its equivalent from a recognized university

Experience At least two years’ experience

Required license and certificate

Registered by the PUBLIC HEALTH OFFICERs Association

Essential skills and competencies

Familiarity with the necessary provisions of the Public Health Act Cap 242 and Food, Drugs and other Chemical Substances Cap 254 and other regulation in force

Interpersonal skills necessary to interview, teach and counsel patients; instruct health care personnel on procedures and treatment.

Ability to design, carry out and evaluate training Ability to design and conduct operations research, analyze and utilize research findings in planning

activities to improve service delivery Interpersonal skills necessary to interview, teach and counsel patients; instruct health care

personnel on procedures and treatment

Essential Personal attributes

A good team player. A good mentor and coach Passionate about the job

Authority and decision-making

Participates in the development of procedures for the department Makes decisions regarding work processes based on established guidelines Prioritizes and organizes work to meet changing conditions

Page 100: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

92 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviors.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Relationships

Internal Customers External Customers

Who Why Who Why

Other departments To ensure provision and maintenance of appropriate Public Health services

Clients To examine and certify food

handlers To administer vaccines

HMT To consult and contribute to health service improvement and planning in the hospital

Visiting students and consultants

To provide training, exchange, share Public Health knowledge

Acknowledgement approval

The Job Description should be approved according to public service policy. The signed copy of the Job Description will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the requirements of the position

Acknowledgement approval

Job Description approved by

Name of supervisor..............................................................................Signature..............................Date......................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed herein.

Name .........................................................................................Signature................................Date............................

Page 101: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

93Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB DESCRIPTION

DEPARTMENT OF HEALTHJARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: PUBLIC HEALTH OFFICER

Department or Unit: Public Health

Reports to: PUBLIC HEALTH OFFICER I/C

Supervises Students and Interns

Position summary To implement Public Health and environmental laws and regulations through proper sanitation, vector and vermin control, food and water safety, hygiene, solid and liquid waste management including disposal of hazardous waste, drinking water, quality surveillance of environmental pollutants; prevention and control of disease outbreaks and hygiene education.

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Environmental Health and safety

Supervision of cleanliness and sanitation

Provide advice on proper cleaning procedures and cleaning materials

Ensure sanitary inspections are carried

# of ward and compound inspections conducted

# of inspection reports submitted

Food and Water quality control

Participate in food inspection and water analysis process in consultation with the relevant departments and Senior Health Administrative Officer

# of water and food samples tested

# of water and food quality reports submitted

# of recommendations implemented

Control of insect vectors and vermin

Conduct regular sanitary inspections of hospital facilities and recommend appropriate chemicals and rodenticide to be used and ensure spraying for control

# of wards and departments sprayed

Amount of chemicals purchased and used

Solid waste management

Ensure segregation of waste, proper use of color coded dustbins, waste transportation, storage, and disposal or incineration

Ensure drains, manholes, soak pit and septic tanks are dislodged and maintained in a clear state

Coordinate disposal of unclaimed bodies in accordance with the Public Health Act and other relevant regulations

# of color coded bins used # of times incinerator used # of drains, manholes,

soak pit and septic tanks dislodged

Communicable and Non-Communicable Disease control

Conduct medical examination of food handlers Maintain sufficient stocks and issue certificates to food

handlers tested Facilitate health talks for food handlers Maintain sufficient stocks and administer typhim vaccine and

Hepatitis B to food handlers testing positive Administer Anti-Rabies vaccine to dog bite cases z

# of food handlers tested # of certificates issued # of typhium vaccine

and Hepatitis B doses administered

# of health talks given

Disease surveillance and Response

Prepare and submit reports (samples) of integrated disease surveillance to relevant authorities

# of reports submitted # of samples taken # of cases notified

Page 102: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

94 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: PUBLIC HEALTH OFFICER

Administrative

Work planning

Participate in the preparation of departmental work plan and budget based on the hospital strategic plan

Prepare individual annual work plan based on department work plan

# of planned activities implemented on a monthly basis

Performance Management

Using available job descriptions and work plan and in consultation with your supervisor, continually appraise self and PUBLIC HEALTH OFFICERs and rectify any shortcomings or suggest necessary assistance.

# of appraisals conducted on a timely basis in each quarter

Meetings

organize departmental meetings Contribute to the work of the various committees related to

Public Health

# of departmental meetings attended

# of committee meetings attended

Professional Development

Undertake requisite professional development activities

# of CPD activities undertaken and participated in

Reports

Prepare and submit monthly or quarterly reports

# of reports submitted on a timely basis

Quality assurance, safety and security

Ensure adherence to Public Health procedures and standards Maintain quantity and quality control checks to Ensure the

unit meets standards required by law, rules, and departmental policies

# of Public Health requirements and standards disseminated

# of departments reporting use of Public Health SOPs

Training and research

Induct, supervise, train interns in the department # of students completing

internships

Undertake research, provide support to hospital staff and external researchers undertaking research

# of research projects undertaken and participated in

Required Qualifications

Academic and professional qualification

Diploma in Environmental Health Sciences Bachelor of Science degree in Environmental Health or its equivalent from a recognized university

Experience At least five years’ experience as a PUBLIC HEALTH OFFICER in a Hospital

Required license and certificate

Registered by the PUBLIC HEALTH OFFICERs Association

Essential skills and competencies

Familiarity with the necessary provisions of the Public Health Act Cap 242 and Food, Drugs and other Chemical Substances Cap 254 and other regulation in force

Interpersonal skills necessary to interview, teach and counsel patients; instruct health care personnel on procedures and treatment.

Ability to design, carry out and evaluate training Ability to design and conduct operations research, analyze and utilize research findings in planning

activities to improve service delivery Interpersonal skills necessary to interview, teach and counsel patients; instruct health care

personnel on procedures and treatment

Essential Personal attributes

A good team player. A good mentor and coach Passionate about the job

Authority and decision-making

Enforcement the Public Health laws Participates in the development of procedures for the department Makes decisions regarding work processes based on established guidelines Prioritizes and organizes work to meet changing conditions

Page 103: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

95Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviors.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Relationships

Internal Customers External Customers

Who Why Who Why

Staff in departments To ensure provision and maintenance of appropriate Public Health services

Clients To examine and certify food

handlers To administer vaccines

HMT To consult and contribute to health service improvement and planning in the hospital

Visiting students and consultants

To provide training, exchange, share Public Health knowledge

Acknowledgement approval

The Job Description should be approved according to public service policy. The signed copy of the Job Description will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the requirements of the position.

Acknowledgement approval

Job Description approved by

Name of supervisor................................................................................Signature...........................Date......................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed herein.

Name .....................................................................................Signature..................................Date...............................

Page 104: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

96 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB DESCRIPTION

DEPARTMENT OF HEALTHJARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: RADIOGRAPHER IN-CHARGE

Department or Unit: Radiology

Reports to: Radiologist

Supervises Students and Interns

Position summary Ensures smooth day to day running of the radiology department.

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Diagnostic procedures

Set up and operate imaging equipment used in the medical

diagnosis and treatment of patients

# of X-rays and other diagnostic procedures undertaken

# of patient records maintained

Waiting time averagely twenty minutes

Select proper ionizing factors for radiological diagnosis

Adjusts and set radiographic controls, such as kilovoltage

and milliamperage, to prescribed specifications for proper

timing of exposure; regulate the length and intensity of film

exposure

Under supervision of the radiologist, evaluate patients’

medical information to determine patients’ risk factors or

appropriate procedure

Position and restrain patients; and take X-rays of patients’

chest, limbs, or other parts of the body as requested by

physicians

Develop, fix, wash, and dry exposed films using film

processing and drying equipment.

Provide ultrasound services and reports

Administrative

Stores Management

Ensure that there are adequate supplies of radiographic and

photographic supplies, and equipment

Maintain stocks registers of supplies

# of reported cases of stock outs

# of registers maintained correctly

Equipment maintenance

Calibrate, test and maintain diagnostic imaging equipment

Clean, maintain, and make minor adjustments to medical

imaging equipment, including determining repairs needed

% of equipment in working and serviceable condition

# of equipment under a planned preventive maintenance scheme

Meetings

Call and chair departmental meetings

Contribute to the work of the various committees related to

radiology and radiography

Participate in the HMT functions

# of departmental meetings attended and chaired

# of committee meetings attended

Reports

Prepare and submit monthly, quarterly and annual reports

# of reports submitted on a timely basis

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97Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB TITLE: RADIOGRAPHER IN-CHARGE

Quality assurance,

safety and security

Implementation, monitoring and evaluating QA and QC

programs in the department

Ensure radiation safety to patients and other personnel

Ensure implementation of infection control procedures for

the work place

Maintain quantity and quality control checks to assure

the unit meets standards required by law, rules, and

departmental policies

# of staff routinely applying SOPs

# of equipment in good working condition

Training and research

Induct, supervise, train students and interns in the department # of students completing

internship

Undertake research, provide support to hospital staff and external

researchers undertaking research

# of research projects undertaken and participated in

Undertake requisite professional development activities # of CPD activities

undertaken and participated in

Work planning,

performance

management,

and professional

development

Provide guidance in the preparation of departmental work plan

and budget based on the hospital strategic plan

# of planned activities implemented on a monthly and quarterly basis

Using your Job Description and work plan and in consultation

with your supervisor, continually appraise yourself and rectify any

shortcomings or suggest necessary assistance

# of appraisals conducted on a timely basis in each quarter

Required Qualifications

Academic and professional

qualification

Diploma in any of the following:

Diagnostic Radiography, Medical Imaging Sciences, Ultrasound, Computerized Tomography,

Magnetic Resonance Imaging, Mammography, Nuclear Medicine, Radiation Therapy and Digital

Medical imaging equipment or its equivalent from a recognized Institution

Experience At least three years’ experience in a radiography department

Required license and

ertificate Registration with the Society of Radiography in Kenya

Essential skills and

competencies

Modern radiographic imaging and radiation therapy techniques

Modern principles and practices of diagnostic imaging procedures

Knowledge of Human Anatomy and Physiology

Familiarity with the Society of Radiography in Kenya Code of Conduct

Ability to lift and position patients for the type of procedure required

Ability to set up and operate imaging and fluoroscopic equipment

Ability to clean, maintain and make minor adjustments to equipment

Ability to deal with staff and patients in a positive and successful manner

Essential Personal attributes

A good team player. A good mentor and coach Passionate about the job

Authority and decision-

making Prioritizes and organizes work to meet changing and multiple demands

JOB TITLE: RADIOGRAPHER IN-CHARGE

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98 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviors.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Relationships

Internal Customers External Customers

Who Why Who Why

Clinical departments To discuss and explain findings Clients To provide radiology services

Visiting students and interns and researchers

To provide training, exchange, share diagnostic knowledge

Acknowledgement approval

The Job Description should be approved according to public service policy. The signed copy of the Job Description will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the requirements of the position

Acknowledgement approval

Job Description approved by

Name of supervisor....................................................................Signature..............................Date...............................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed herein.

Name ...................................................................................Signature...................................Date................................

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99Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB DESCRIPTION

DEPARTMENT OF HEALTH

JARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: RADIOGRAPHER

Department or Unit: Radiology

Reports to: RADIOGRAPHER IN-CHARGE

Supervises Students

Position summary Test and operate radiographic, ultrasound and other medical imaging equipment to produce images of body structures for the diagnosis and treatment of injury, disease and other impairments.

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Diagnostic procedures

Set up and operate imaging equipment used in the medical diagnosis and treatment of patients

# of X-rays and other diagnostic procedures undertaken

# of patient records maintained

Select proper ionizing factors for radiological diagnosis

Adjusts and set radiographic controls, such as kilovoltage and milliamperage, to prescribed specifications for proper timing of exposure; regulate the length and intensity of film exposure

Under supervision of the radiologist, evaluate patients’ medical information to determine patients’ risk factors or appropriate procedure

Position and restrain patients; and take X-rays of patients’ chest, limbs, or other parts of the body as requested by physicians

Develop, fix, wash, and dry exposed films using film processing and drying equipment.

Provide ultrasound services and reports

Administrative

Equipment maintenance

Calibrate, test and maintain diagnostic imaging equipment

Clean, maintain, and make minor adjustments to medical imaging equipment, including determining repairs needed

% of equipment in working and serviceable condition

# of equipment under a planned preventive maintenance scheme Meetings

Participate in departmental meetings Contribute to the work of the various committees

related to radiology and radiography

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100 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: RADIOGRAPHER

Quality assurance, safety and security

Ensure radiation safety to patients and other personnel

Implement infection control procedures for the work area

Maintain quantity and quality control checks to assure the unit meets standards required by law, rules, and departmental policies

# of staff routinely applying SOPs

Training and research

Induct, supervise, train students and interns in the department

# of students completing internships

# of staff operating according to code of conduct and regulations

Undertake research, provide support to hospital staff and external researchers undertaking research

# of research projects undertaken and participated in

Undertake requisite professional development activities # of CPD activities undertaken

and participated in

Work planning, performance management, and professional development

Provide guidance in the preparation of departmental work plan and budget based on the hospital strategic plan

# of planned activities implemented on a quarterly basis

Using your Job Description and work plan and in consultation with your supervisor, continually appraise yourself and rectify any shortcomings or suggest necessary assistance

# of appraisals conducted on a timely basis in each quarter

Required Qualifications

Academic and professional qualification

Diploma in any of the following:

Diagnostic Radiography or Medical Imaging Sciences, Ultrasound, Computerized Tomography, Magnetic Resonance Imaging, Mammography, Nuclear Medicine, Radiation Therapy and Digital Medical imaging equipment or its equivalent from a recognized Institution

Experience

Required license Certificate

Registration with the Society of Radiography in Kenya

Essential skills and competencies

Modern radiographic imaging and radiation therapy techniques Modern principles and practices of diagnostic imaging procedures Knowledge of Human Anatomy and Physiology Familiarity with the Society of Radiography in Kenya Code of Conduct Ability to lift and position patients for the type of procedure required Ability to set up and operate imaging and fluoroscopic equipment Ability to clean, maintain and make minor adjustments to equipment Ability to deal with staff and patients in a positive and successful manner

Essential Personal attributes

A good team player. A good mentor and coach Passionate about the job

Authority and decision-making

Prioritizes and organizes work to meet changing and multiple demands

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101Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviors.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Relationships

Internal Customers External Customers

Who Why Who Why

Clinical departments To discuss and explain findings Clients To provide radiology services

Visiting students and interns and researchers

To provide training, exchange, share diagnostic knowledge

Acknowledgement approval

The Job Description should be approved according to public service policy. The signed copy of the Job Description will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the requirements of the position

Acknowledgement approval

Job Description approved by

Name of supervisor.................................................................................Signature...........................Date......................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member of the team. Therefore, I may be required to undertake additional duties and responsibilities from time to time that are not detailed herein.

Name .............................................................................................Signature.............................Date............................

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102 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB DESCRIPTION

DEPARTMENT OF HEALTH

JARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: SENIOR ACCOUNTANT

Department or Unit: Finance

Reports to: Director Finance and Administration

Position summary

Ensure effective planning, management and control of financial resources in accordance with government financial and accounting procedures.

Prepare accounting reports in accordance with hospital and government financial and accounting regulations.

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Revenue management

Develop, implement and maintain revenue collection, recording and banking procedures

% contribution of internally generated funds to hospital budget

% proportion of flagship project funds utilised in applicable financial year

Supervise revenue collection, recording and banking

Ensure government flagship project funds are utilised within the applicable financial year

Ensure utilisation of funds on planned activities are in accordance with the Authority to Incur Expenditure (AIE) and other financial regulations

Management of payables

Develop, implement and maintain payables policies and procedures

Amount of money owed to third parties beyond agreed and contractual credit periods

Maintain an updated schedule of payables

Ensure that payments are made in accordance with hospital policies and procedures

Cash management

Banking

Ensure that banking of cash collections is conducted in accordance e with established policies and procedures

# of reported instances of attempted or actual loss of cash collections

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103Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

Key Result Area Main Tasks Performance Indicator

Bank Reconciliation

Prepare monthly bank reconciliations

# of bank accounts with reconciled bank balances

# of reported instances of dishonoured payment instructions e.g. dishonoured cheques on account of lack of funds in an account

Management of fixed assets

Develop, implement and maintain a hospital asset management policy # of discrepancies found between

assets register and accounting records

# of assets tagged Maintain register of hospital assets ensure that movable assets are appropriately tagged and labeled

Financial reports

Ensure preparation of :

Monthly Collection Report Monthly, quarterly and annual management and

financial reports

# of financial reports tabled at HMT/EEC meetings.

# of financial reports submitted on time

Work planning

Facilitate the development of departmental work plan and budget based on the hospital strategic plan

Prepare individual annual work plan based on department work plan

# of planned activities implemented on a monthly basis

Performance management

Using your Job Description and work plan and in consultation with your supervisor, continually appraise yourself and rectify any shortcomings or suggest necessary assistance

# of appraisals conducted on a timely basis in each quarter

Meetings

Facilitate departmental meetings Participate in HMT meetings and contribute to the

work of the HMT Participate in the work of other committees as

requested

# of meetings departmental meetings held

# of other meetings participated in

Professional development Undertake requisite professional development

activities

# of CPD activities Undertaken and participated in by self and staff

Required competencies

Education (Minimum level of education )

Certified Public Accountants (CPA) II or III

Knowledge Knowledge of government financial and accounting procedures Deep no knowledge of accounting practices and tax regulations

Skills Analytical skills and use of spread sheets and databases Manual and computerised accounting systems

Work experience At least three years’ experience

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Machines, tools, and equipment

PC and PC applications and other general office equipment

Authority and decision-making Develops and implements departmental work plans Monitors revenue and expenditure, reviews payment documents to ensure adherence to

procedure and tax regulations

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviours.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Relationships

Internal Customers External Customers

Who Why Who Why

Other departments To provide support in budget development To provide income and expenditure reports

Suppliers To make payments and; provide payment information

Jobholder

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed herein.

Name ................................................................................Signature......................................Date................................

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105Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB DESCRIPTION

DEPARTMENT OF HEALTH

JARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: ACCOUNTANT

Department or Unit: Finance

Reports to: Senior Accountant

Position summary Responsible for revenue collection, banking, reconciliations and reporting.

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Revenue management

Supervision

Supervise revenue collection, recording and banking

% contribution of internally generated funds to hospital budget

% proportion of flagship project funds utilised in applicable financial year

Receipting and Banking

Ensure payments made by patients and clients are receipted at the collection point and registers updated immediately

Reconcile receipts against register totals and take appropriate action on any anomalies

Ensure that banking of cash collections is conducted in accordance e with established policies and procedures

Daily Summaries

Submit cash and cheques registers, cash in transit receipts and previous days banking slips to the Senior Accountant and AIE holder for verification

Discharges Authorisations

Authorise discharges for clients on credit schemes (NHIF and Civil Servants Schemes) or negotiated payment plans

% of credit bills paid within agreed timelines

% of discharged clients on agreed payment plans who eventually pay

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106 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

Key Result Area Main Tasks Performance Indicator

Invoicing

Ensure timely invoicing of debtors including NHIF and Civil Servants Medical Schemes

Debtors accounts reconciliations

Reconciliations

Prepare monthly bank reconciliations Conduct daily reconciliations between

departmental registers and cashier register and receipts books

# of times monthly bank accounts reconciliation s undertaken

# of times in a month daily cash reconciliations not undertaken

Monthly reports

Prepare and submit monthly reports by 10th of every month

Prepare and submit monthly reports on admissions, discharges, waivers, exemptions and absconders for both In-patient and Out-patients

# of monthly reports submitted by 10th of the following month

Work planning

Participate in the development of departmental work plan and budget based on the hospital strategic plan

Prepare individual annual work plan based on department work plan

# of planned activities implemented on a monthly basis

Performance management

Using your Job Description and work plan and in consultation with your supervisor, continually appraise yourself and rectify any shortcomings or suggest necessary assistance.

# of appraisals conducted on a timely basis in each quarter

Meetings

Participate in departmental meetings Participate in Waiver and Cost Sharing Committees

meetings Participate in the work of other committees as

requested

# of meetings departmental meetings held

# of other meetings participated in

Professional development

Undertake requisite professional development activities

# of CPD activities Undertaken and participated in by self and staff

Required competencies

Education (Minimum level of education )

Certified Public Accountants (CPA) II or III

Knowledge Knowledge of government financial and accounting procedures Knowledge of revenue accounting practices and tax regulations Good understanding of capitation plans for medical schemes

Skills Analytical skills and use of spread sheets and databases Manual and computerised accounting systems

Work experience At least one year experience

Machines, tools, and equipment

PC and PC applications and other general office equipment

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107Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviours.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Relationships

Internal Customers External Customers

Who Why Who Why

Other departments To monitor and report on revenue collection

Banks To consult on banking issues

Cash in Transit Security Providers

To plan Cash in Transit work

Jobholder

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed herein.

Name ......................................................................................Signature..................................Date..............................

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108 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB DESCRIPTION

DEPARTMENT OF HEALTH

JARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: BIO-MEDICAL ENGINEERING IN-CHARGE

Department or Unit: Bio-Medical Engineering

Reports to: Director of Finance and Administration

Supervises Students, Interns and Staff

Position summary Facilitate and support the delivery of quality health care services by ensuring the functioning of all medical equipment, inventory management advice on the equipment’s standards.

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Medical equipment installation and maintenance

Coordination of donations and medical devices and spares,

Identification of idle assets and inventory of medical devices and appliances

Coordination of schedule of preventive maintenance and repairs

Provide specifications of medical devices and spares

Manage outsourced equipment services

# of medical equipment with maintenance contracts

availability of inventory registers No. of available completed job cards # of medical equipment with a

documented maintenance schedule # of medical equipment maintained as

per schedule

User training

Ensure users are trained, training materials provided by equipment suppliers

Explain and demonstrate correct operation and preventive maintenance of medical equipment to personnel

Conduct regular training and provide engineering and technical guidance to appropriate patient care personnel on equipment operation, problems, codes, standards and maintenance

# of staff trained provided by equipment suppliers

# of equipment with supporting user manuals

# of routine and refresher training conducted by department staff

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109Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB TITLE: BIO-MEDICAL ENGINEERING IN-CHARGE

Procurement of medical equipment and support services

Provide technical guidance in the identification, selection, sourcing of equipment

Provide guidance and advice on service contracts and ensure performance by service providers

# of times input provided in the procurement of bio-medical equipment

Workshop management

Ensure safety and security in the workshop Ensure regular maintenance of workshop

equipment Ensure adequate and safe storage of

workshop materials and equipment

% of staff satisfied workshop safety and security

# of documented safety and security procedures

# of safety and security reminder warnings posted in strategic locations in the workshop

# of staff issued with, and using protective clothing and gear

Quality assurance Initiate the implementation of medical maintenance standard operating procedures

# of documented medical maintenance standard operating procedures

Administrative

Work planning

Facilitate the development of departmental work plan and budget based on the hospital strategic plan

Prepare individual annual work plan based on department work plan

# of planned activities implemented on a monthly basis

Performance Management

Ensure all medical engineering staff in the hospital have job descriptions

Ensure the quarterly performance reviews are conducted on timely basis

# of appraisals conducted on a timely basis in each quarter

Meetings

Facilitate departmental meetings Contribute to the work of the various

committees related to Bio-Medical engineering

# of departmental meetings attended # of committee meetings attended

Professional Development

Undertake and encourage staff to enhance skills through professional development activities

# of CPD activities undertaken and participated in by self and staff

Reports

Prepare and submit reports on medical equipment as required

# of reports submitted on a timely basis

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110 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: BIO-MEDICAL ENGINEERING IN-CHARGE

Training and research

Induct, supervise, train interns in the department

# of students completing internships

Undertake research, provide support to hospital staff and external researchers undertaking research

# of research projects undertaken and participated in

Required Qualifications

Academic and professional qualification

Higher Diploma in Bio-Medical engineering Association of medical engineers of Kenya certificate Registration with AMEK (Association of Medical Engineering of Kenya)

Experience At least three years’ experience on medical equipment maintenance in a sub County hospital

Essential skills and competencies

In-depth knowledge of all hospital operations Knowledge of medical instrumentation and standards Knowledge of medical, imaging and laboratory equipment operations and maintenance Conversant with Public Health and other relevant Acts Ability to read blueprints and diagrams to determine procedure and specifications of articles

to be constructed or repaired. Participates in the development of procedures for the department Makes decisions regarding work processes based on established guidelines Prioritizes and organizes work to meet changing conditions

Essential Personal attributes

Participates in the development of procedures for the department Makes decisions regarding work processes based on established guidelines Prioritizes and organizes work to meet changing conditions

Acknowledgement approval

Job Description approved by

Name of supervisor..............................................................................Signature..............................Date......................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge

that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member

of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed

herein.

Name ....................................................................................Signature..................................Date................................

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111Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB DESCRIPTION

DEPARTMENT OF HEALTH

JARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: MEDICAL LABORATORY TECHNOLOGIST In-Charge

Department or Unit: Laboratory

Reports to: Chief Executive Officer

Supervises Interns, Students and Staff

Position summary

Plan, manage, coordinates and supervise the activities of the hospital laboratory and human resource in accordance with established protocols.

Oversee the carrying out of clinical tests and provision of accurate and timely test results.

Ensures that the laboratory operates within the confines of the government, regulatory boards and hospital policies

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Laboratory procedures and tests

Establish procedures for collection, processing, labeling, handling, storage and transportation of specimens for internal testing or referral

Evaluates all test methods used by the laboratory and authorizes new or modified analytical procedures

Perform routine and complex laboratory procedures involving manual or automated techniques whenever there is need

Ensure accurate and timely provision of technical information about test results to physicians, patients and researchers

# of documented lab procedures # of tests conducted by self and

laboratory teams

Equipment installation and maintenance

Ensure Standardization, calibration and undertakes planned preventive maintenance

Coordinates with the hospital procurement department to ensure availability of necessary equipment for testing

% of equipment in working and serviceable condition

Safety and securityEstablish and ensure adherence to biosafety and biosecurity practices

# of documented biosafety and biosecurity policies and procedures

# of reported accidents and incidents that could have been avoided

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112 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: MEDICAL LABORATORY TECHNOLOGIST In-Charge

Quality control and quality assurance

Establish and ensure adherence to QC and QA procedures

Contribute in the development, review and implementation of laboratory Standard Operating Procedures (SOPs) and Manuals (job Aids)

Ensure that the department participates in various QA and QC and regulatory agency

# of decisions and actions guided by SOPs

# of QA and QC and EQA activities involved in

Administrative quality assurance

Stores Management

Ensure that there are adequate supplies of chemicals, reagents, equipment and other laboratory requirements at all times

Ensure maintenance and update of stock inventory

Authorizes issue and receipts of laboratory commodities, and monitor to ensure their rational use

# of reported cases of stock outs # of updated inventory

Meetings

Facilitate and chair departmental meetings Contribute to the work of the various

committees related to laboratory work

# of departmental meetings attended

# of committee meetings attended

Creates and implements strategies, policies and best practices needed to support optimal performance of the laboratory

Develop, standardize, evaluate, and modify procedures, techniques and tests used in the analysis of specimen and in medical laboratory experiments

Terminates services or procedures deemed unnecessary

# of staff routinely applying SOPs # of policies and procedures in

place

Training and research

Induct, supervise, train and mentor new employees and interns in the department

# of students completing industrial attachment

# of staff mentored

Undertake and participate in surveillance, research activities and provide support to hospital staff and external researchers undertaking research

# of research projects undertaken and participated in or supported

Undertake requisite professional development activities

# of departmental CMEs held # of staff undertaking CPD

trainings

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113Department of Health Services & Promotion of Health Investments

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Work planning and performance management

Facilitate the preparation of departmental work plan and budget based on the hospital strategic plan

Prepare individual annual work plan based on department work plan

# of planned activities implemented on quarterly basis

Using your Job Description and work plan and in consultation with your supervisor, continually appraise yourself and rectify any shortcomings or suggest necessary assistance

# of appraisals conducted on a timely basis in each quarter

Required Qualifications

Academic and professional qualification

Diploma; Higher National Diploma in Medical Laboratory Technology Bachelor’s degree in Medical Laboratory Sciences

Experience At least five years’ experience in an approved laboratory, two of which should have been

in a supervisory capacity. Demonstrable skills and experience in quality assurance and people management

Required license and certificate

Registration with the Kenya Medical Laboratory Technicians and Technologist Board

Essential skills and competencies

Considerable knowledge of the basic principles and laboratory applications of biology, microbiology and chemistry.

Medical Laboratory Technicians and Technologists Act 10 of 1999 Knowledge of current laboratory facilities, methods, equipment, materials Knowledge of use of computers for laboratories. Knowledge of Public Health laboratory laws and regulations; sanitary bacteriology

regulations. Ability to perform standardized biological, chemical, and microbiological examinations

independently. Ability to make and record scientific observations accurately, prepare and present

scientific records and reports and observe safety precautions and precautions. Ability to carry out and consult with other departmental staff and the public on this issue. Ability to deal with staff and patients in a positive and successful manner.

Essential Personal attributes

A good team player. A good mentor and coach Passionate about the job

Authority and decision-making

Prioritizes and organizes work to meet changing and multiple demands

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114 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviors.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Acknowledgement approval

The Job Description should be approved according to public service policy. The signed copy of the Job Description will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the requirements of the position

Acknowledgement approval

Job Description approved by

Name of supervisor..............................................................................Signature..............................Date......................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed herein.

Name .......................................................................................Signature..............................Date..................................

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115Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB DESCRIPTION

DEPARTMENT OF HEALTHJARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: MEDICAL LABORATORY TECHNOLOGIST/ TECHNICIAN

Department or Unit: Laboratory

Reports to: Medical Laboratory Technologist In-Charge Manager

Supervises Interns and Students

Position summary To conduct routine and complex haematological, clinical chemistry, histological, serological and other laboratory procedures involving manual or automated techniques.

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Laboratory procedures and tests

Prepare stains, reagents, media and solutions necessary for the performance of all laboratory tests

# of tests performed Receive specimens or obtain specimens directly from

patients

Store, culture, isolate and harvest cell cultures

Perform routine and complex laboratory procedures involving manual or automated techniques

Provide technical information about test results to physicians, patients and researchers

Review laboratory results before dispatch

Equipment installation and maintenance

Participate in the installation of new equipment Standardize, calibrate and undertake planned

preventive maintenance

% of equipment in working and serviceable condition

Safety and securityObserve established laboratory biosafety and biosecurity procedures

# of reported accidents and incidents that could have been avoided

Quality control and quality assurance

Observe established quality control procedures Contribute in the development, updating and

implementing of laboratory Standard Operating Procedures (SOPs) and Manuals (job Aids)

Participate in various QA, QC, EQA and regulatory agency activities within the assigned section, including developing and documenting QC monitors

# of decisions and actions guided by SOPs

# of QA, QC and EQA activities involved in

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116 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: MEDICAL LABORATORY TECHNOLOGIST/ TECHNICIAN

Training and research

Induct, supervise, train and mentor new employees and students in the department

# of students completing attachment

Undertake research, provide support to hospital staff and external researchers undertaking research ;

# of research projects undertaken and participated in

Attend, participate in continuous professional development (CPD) activities e.g. in service workshops and seminars

# of CPD activities undertaken and participated in

Administrative

Stores Management

Ensure that expired or unusable chemicals and reagents are separated from active stock and disposed using appropriate procedures

# of registers maintained correctly

Meetings

Participate in departmental meetings Contribute to the work of the various committees

related to laboratory work

# of departmental meetings attended

# of committee meetings attended

Work planning, performance management, and professional development

Participate in the preparation of departmental work plan and budget

Prepare individual annual work plan based on department work plan

# of planned activities implemented on quarterly basis

Using your Job Description and work plan and in consultation with your supervisor, continually appraise yourself and rectify any shortcomings or suggest necessary assistance

# of appraisals conducted on a timely basis in each quarter

Required Qualifications

Academic and professional qualification

Bachelor’s degree in Microbiology, Medical Laboratory Technology Higher National Diploma in Microbiology, Medical Laboratory Technology Diploma in Microbiology, Medical Laboratory Technology Certificate in Medical Laboratory Sciences

Experience At least one year experience in an approved laboratory Demonstrable skills and experience in quality assurance

Required license and Certificate

Registration with the Kenya Medical Laboratory Technicians and Technologist Board

Essential skills and competencies

Considerable knowledge of the basic principles and laboratory applications of biology, microbiology and chemistry

Medical Laboratory Technicians and Technologists Act 10 of 1999 Knowledge of current laboratory facilities, methods, equipment, materials Knowledge of use of computers for laboratories Knowledge of Public Health laboratory laws and regulations; sanitary bacteriology

regulations Ability to perform standardized biological, chemical, and microbiological examinations

independently Ability to make and record scientific observations accurately, prepare and present

scientific records and reports and observe safety precautions Ability to carry out and consult with other departmental staff and the public on this issue Ability to deal with staff and patients in a positive and successful manner

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117Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB TITLE: MEDICAL LABORATORY TECHNOLOGIST/ TECHNICIAN

Essential Personal attributes

A good team player. A good mentor and coach Passionate about the job

Authority and decision-making

Prioritizes and organizes work to meet changing and multiple demands

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviors.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Relationships

Internal Customers External Customers

Who Why Who Why

Clinical departments

To receive and collect specimens

To submit and discuss lab results Clients To conduct lab tests and give results

Visiting students and interns and researchers

To provide training, exchange, share medical laboratory science knowledge

Acknowledgement approval

The Job Description should be approved according to public service policy. The signed copy of the Job Description will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the requirements of the position

Acknowledgement approval

Job Description approved by

Name of supervisor..............................................................................Signature..............................Date......................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed herein.

Name ......................................................................................................Signature............................Date.....................

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118 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB DESCRIPTION

DEPARTMENT OF HEALTHJARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: MEDICAL LABORATORY SAFETY OFFICER

Department or Unit: Laboratory

Reports to: Medical Laboratory Technologist In-Charge

Supervises Interns and Students

Position summary Ensure adherence to environmental and safety procedures in accordance with the Hospital Laboratory Quality Policy and other relevant regulations.

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Laboratory and security policy and procedures

Develop and implement internal laboratory quality assurance standards based on the Hospital Laboratory Quality Policy

# of standards documented

Laboratory safety and security

Ensure that HCRH laboratory space and facilities are of a standard that meets the requirements of the tests being conducted

# of times action taken to address environmental conditions that may potentially influence the quality of examination or specimen collection results

Ensure that the laboratory environment is laid out to ensure efficiency, comfort and safety of occupants

Ensure that the laboratory facilities where examinations are performed or samples collected are optimized to guarantee valid and quality results

Monitor , control and record environmental conditions that may potentially influence the quality of examination or specimen collection results

Access and entry to laboratory facilities

Ensure that access to the laboratory and to patient samples shall be restricted to authorized personnel only

# of laboratory facilities with appropriate directional and control signage

Cleanliness and waste disposal

Ensure that laboratory waste including hazardous waste storage and disposal methods are in accordance with National Public Health, Safety and Security, WHO and other relevant waste disposal guidelines

# of quality and standards audit recommendations implemented

Sensitize and train laboratory staff on potential hazards and how to apply safety practices and technique

# of training sessions conducted

# of staff trained # of staff expressing

satisfaction with laboratory work climate environment

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119Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB TITLE: MEDICAL LABORATORY SAFETY OFFICER

Laboratory procedures and tests

Perform routine and complex laboratory procedures involving manual or automated techniques

# of lab tests conducted

Meetings Participate in departmental meetings Contribute to the work of the various committees

related to laboratory work as delegated

# of departmental meetings attended

# of committee meetings attended

ResearchUndertake research, provide support to hospital staff and external researchers

# of research projects undertaken and participated in

Work planning, and performance management

Participate in the preparation of departmental work plan and budget

Prepare individual annual work plan based on department work plan

# of planned activities implemented on a monthly basis

Using your Job Description and work plan and in consultation with your supervisor, continually appraise yourself and rectify any shortcomings or suggest necessary assistance.

# of appraisals conducted on a timely basis in each quarter

Required Qualifications

Academic and professional qualification

Ordinary Diploma in Medical Laboratory Sciences Higher National Diploma in Medical Laboratory Sciences

Experience One year relevant experience in an approved laboratory Demonstrable skills and experience in quality assurance and people management

Required license and certificate

Registration with the Kenya Medical Laboratory Technicians and Technologist Board

Essential skills and competencies

Knowledge of the Medical Laboratory Technicians and Technologists Act 10 of 1999 Knowledge of the National Quality Policies and Procedures for Medical Laboratory

Services .Knowledge of Public Health laboratory laws and regulations; sanitary bacteriology

regulations. Knowledge of use of computers for laboratories Ability to compile, document and disseminate appropriate laboratory management

procedures Ability to identify best laboratory management best practices Ability to make and record scientific observations accurately, prepare and present

scientific records and reports and observe safety precautions and precautions. Ability to deal with staff and patients in a positive and successful manner.

Essential Personal attributes

A good team player. A good mentor and coach Passionate about the job

Authority and decision-making

Prioritizes and organizes work to meet changing and multiple demands

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120 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

Working conditions

Works in a normal hospital laboratory environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviours.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Relationships

Internal Customers External Customers

Who; Why Who Why

Clinical departments To receive and collect specimens

To submit and discuss lab results Clients

To conduct lab tests and give results

Laboratory staff To inform, train, guide on application of laboratory quality assurance policies and procedures

Visiting students, interns and researchers

To provide training, exchange and share pharmaceutical knowledge

Acknowledgement approval

The Job Description should be approved according to public service policy. The signed copy of the Job Description will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the requirements of the position

Acknowledgement approval

Job Description approved by

Name of supervisor..............................................................................Signature..............................Date......................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed herein.

Name .............................................................................................Signature...........................Date...............................

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121Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB DESCRIPTION

DEPARTMENT OF HEALTHJARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: QUALITY ASSURANCE OFFICER

Department or Unit: Laboratory

Reports to: Medical Laboratory Technologist In-Charge

Supervises Interns and Students

Position summary Responsible for the design, implementation, maintenance and improvement of the hospital laboratory quality management system.

Essential job functions and standards;

Key Result Area Main Tasks Performance Indicator

Laboratory quality assurance policies and procedures

Develop and implement internal laboratory quality assurance procedures based on established national Quality Assurance procedures for Medical Laboratory Services

# of documented Medical Laboratory procedures in the hospital laboratory department

Monitoring and evaluation

Ensure continuous application of approved Medical Laboratory Procedures

# of lab sections with updated SOPs # of quality internal assurance audits

conducted # of external quality Assessments

(EQA) recommendations implementations

Achievement ( in terms of stage) in the laboratory certification process

Collaboration with other laboratories

Ensure the hospital laboratory participates in relevant national and regional proficiency testing schemes and inter-laboratory collaborative studies

# of national and regional proficiency testing schemes participated in

# of inter-laboratory collaborative studies participated in

Training and professional development

Coordinate laboratory staff training on all aspects of laboratory quality management systems

# of staff trained on HCRH laboratory quality management systems

Induct, supervise, train interns in the department

# of students completing internships

Provide guidance on professional development activities

# of CPD activities undertaken and participated in by self and other staff

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122 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: QUALITY ASSURANCE OFFICER

Laboratory procedures and tests

Perform routine and complex laboratory procedures involving manual or automated techniques

# of lab tests conducted

Meetings

Participate in departmental meetings Contribute to the work of the various

committees related to laboratory work as delegated

# of departmental meetings attended # of committee meetings attended

ResearchUndertake research, provide support to hospital staff and external researchers

# of research projects undertaken and participated in

Work planning, and performance management

Participate in the preparation of departmental work plan and budget

Prepare individual annual work plan based on department work plan

# of planned activities implemented on a monthly basis

Using your Job Description and work plan and in consultation with your supervisor, continually appraise yourself and rectify any shortcomings or suggest necessary assistance

# of appraisals conducted on a timely basis in each quarter

Required Qualifications

Academic and professional qualification

Ordinary Diploma in Medical Laboratory Sciences Higher National Diploma in Medical Laboratory Sciences

Experience One year relevant experience in an approved laboratory Demonstrable skills and experience in quality assurance and people management

Required license and certificate

Registration with the Kenya Medical Laboratory Technicians and Technologist Board

Essential skills and competencies

Knowledge of the Medical Laboratory Technicians and Technologists Act 10 of 1999 Knowledge of the National Quality Policies and Procedures for Medical Laboratory

Services Knowledge of Public Health laboratory laws and regulations; sanitary bacteriology

regulations Knowledge of use of computers for laboratories Ability to compile, document and disseminate appropriate laboratory management

procedures Ability to identify best laboratory management best practices Ability to make and record scientific observations accurately, prepare and present

scientific records and reports and observe safety precautions and precautions Ability to deal with staff and patients in a positive and successful manner

Essential Personal attributes

A good team player. A good mentor and coach Passionate about the job

Authority and decision-making

Prioritizes and organizes work to meet changing and multiple demands

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123Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

Working conditions

Works in a normal hospital laboratory environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviors.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Relationships

Internal Customers External Customers

Who Why Who Why

Clinical departments To receive or collect specimens

To submit and discuss lab results Clients

To conduct lab tests and give results

Laboratory staff To inform, train, guide on application of laboratory quality assurance policies and procedures

Visiting students, interns and researchers

To provide training, exchange and share pharmaceutical knowledge

Acknowledgement approval

The Job Description should be approved according to public service policy. The signed copy of the Job Description will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the requirements of the position

Acknowledgement approval

Job Description approved by

Name of supervisor..............................................................................Signature..............................Date......................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed herein.

Name ................................................................................................Signature............................Date........................

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124 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB DESCRIPTION

DEPARTMENT OF HEALTHJARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: HEALTH RECORDS AND INFORMATION OFFICER IN-CHARGE

Department or Unit: Health Records and Information

Reports to: Chief Executive Officer

Supervises Interns, Students and Staff

Position summary Assess, manage and implement health records processing, storage and retrieval systems in the

hospital in accordance with the national health policy guidelines. Planning, organizing, coordinating and supervising of health records and information

management activities in the hospital

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Health records information system policy

Initiate, document and provide guidance in the implementation and maintenance of an appropriate health records and information system in accordance with the national HRIS

Participate in, and provide guidance in the integration of the hospital HRIS with other health management systems in the hospital

# of documented HRIS policies

Health records information system

Provide guidance in the development, implementation, maintenance and upgrading of HRIS in line with MOH and Health Sector policy and guidelines

Ensure observance of applicable medical-legal laws, rules and regulations on Health Records Information Management

# of HRIS procedures aligned to national HRIS policy

# of reported or observed instances of professional impropriety by HRIS staff

Health records management

Ensure adherence to established client scheduling, records maintenance and case documentation procedures

Ensure security and confidentiality of HRIS records and information contained therein

% # of client and patient records found incomplete

# of patients’ records missing

Registration of births and deaths

Act as Assistant Registrar of Births and Deaths in the hospital

Ensure that burial permits are issued in time and records maintained in accordance with the relevant act and other existing rules and regulations

# of birth and death notifications made # of clients expressing satisfaction with

services provided

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125Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB TITLE: HEALTH RECORDS AND INFORMATION OFFICER IN-CHARGE

Reporting

Ensure preparation and submission of quality and timely statistical data as required by the clinical teams, hospital administration and Ministry Headquarters

Ensure preparation of statistical reports, narrative reports and graphic presentations of information for use by hospital management, researchers, and other users

Compile medical care and data for statistical reports on diseases treated, surgeries performed etc., and hospital bed utilization

# of reports submitted on a timely basis # of internal clients expressing satisfaction

with services provided

Workload statistics

Ensure collection, collation, compilation and submission of Out-patient workload statistics on a daily, monthly, quarterly and annual basis

Compile and submit IP/OP monthly, quarterly, annual Morbidity and Mortality reports

# of reports submitted on a timely basis

Training and research

Induct, supervise, train students and interns in the department

Conduct regular in-service training programmes for health records and information personnel and other health personnel in the use of health records and information

# of new staff satisfied with induction process in the department

# of students and interns completing internship

Undertake and participate in provide support to hospital staff and external researchers undertaking research

# of research projects undertaken and participated in

Administrative

Performance Management

Using Job Description and work plan and in consultation with the supervisor, continually appraise yourself and rectify any shortcomings or suggest necessary assistance

# of appraisals conducted on a timely basis in each quarter

Professional Development

Undertake requisite professional development activities and CMEs

# of CPD and CMEs activities undertaken and participated in

Stationery

Ensure availability and safe custody of HRIS materials

# of reported instances of stationery stock outs

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126 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: HEALTH RECORDS AND INFORMATION OFFICER IN-CHARGE

Quality assurance, safety and security

Ensure continued adherence to established HRIS protocols, identify and implement best practices

Provide advice on legal aspects of health records and information management

# of staff reporting continued use of established HRIS protocols

Meetings and committees

Facilitate and chair departmental meetings Participate in, and contribute to the work of

the HMT Participate in, and play an active role in the

hospital health system committees including HMT

# of departmental meetings chaired # of HMT meetings attended # of other committees participating in

Required Qualifications

Academic and professional qualification

Diploma in Health Records and Information Management from the Kenya Medical Training College or recognized institution

Bachelor of Science in Health Records and Information Management from a recognized institution of higher learning

Experience At least five years’ experience as a Health records and Information Officer

Required license and certificate

Essential skills and competencies

Knowledge of MOH data collection tools and data flow system Knowledge of MOH Health Information System (HIS) Policy Knowledge of Standards and Guidelines for Electronic Medical Record Systems in Kenya Health Records Information System Management Computer proficiency in MS Office Suite and word processing, databases, spread sheets, including

advanced skills in at least two of the following programs: SPSS, Epi Info, Stata Patient Management Software, Data Collection and Reporting Software and Data Analysis Software

Essential Personal attributes

A good team player. A good mentor and coach Passionate about the job

Authority and decision-making

Provides leadership in the development of departmental work plan and budget Provides leadership in the development of procedures and identification of internal and external

best practices for the department Makes decisions regarding work processes based on established guidelines Prioritizes and organizes work to meet changing conditions

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127Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals

Has contact with clients of unpredictable and behaviors. Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with

likelihood of harm-thus established precautions should be followed.

Relationships

Internal Customers External Customers

Who Why Who Why

Clinical Staff

To consult appropriately on missing client and patient data

To provide health data and other information

Clients and Patients

To obtain demographic data To provide birth and death

notifications

HMTTo report on departmental activities and participate in the work of the committee

Visiting students, and researchers

To provide training, exchange and share medical knowledge

Acknowledgement approval

The Job Description should be approved according to public service policy. The signed copy of the Job Description will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the requirements of the position

Acknowledgement approval

Job Description approved by

Name of supervisor.............................................................................Signature..............................Date......................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed herein.

Name ............................................................................................Signature...........................Date...............................

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128 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB DESCRIPTION

DEPARTMENT OF HEALTHJARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: HEALTH RECORDS AND INFORMATION OFFICER/TECHNICIAN

Department or Unit: Health Records and Information

Reports to: Health Records and Information Officer In-Charge

Supervises Interns and Students

Position summary To undertake health records and information management activities in the hospital

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

HRIS

Participate in the planning, developing, maintaining and operating a variety of health record indexes, storage and retrieval systems to collect, classify, store and analyze client and patient information

Ensure observance of applicable medical-legal laws, rules and regulations

# of patient and client records accessible

% of client and patient information in safe custody and proper storage

# of cases of indiscipline and negligence involved in

Reception and registration of clients and patients

Collect and document demographic data

Ensure registration of patients and recording of their demographic details

Provide guidance in the preparation of new medical record files and retrieval of the same

Provide guidance in booking of appointments for Out-patient clinics

% of complete patients and clients records

% of clients satisfied with services

Out-patient clients record management

Client Records

Ensure that every time a patient is attended to, a record is maintained of the observations, medical or surgical interventions, and treatment outcomes

Identify, compile, abstract and code patient data, using the national classification system

Review records for completeness, accuracy and compliance with established protocol

Ensure security and confidentiality of client records Ensure that there is adequate stock of stationery at all

times

% of complete patients and clients records

Client Case Notes

Collect case notes from wards and clinics and check for completeness (audit)

# of client and patients files referred back to clinical team for inclusion of missing information on treatment, procedure, diagnosis, treatment plan and discharge

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129Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB TITLE: HEALTH RECORDS AND INFORMATION OFFICER/TECHNICIAN

Reporting

Provide quality and timely statistical data as required by other hospital departmental staff, HIS Section and other users for Research purposes, etc. as need may be

Collect, Collate, Compile and submit Out-patient workload statistics on a daily, monthly,quarterly and annual basis to the department in-charge

Compile and submit IP and OP monthly,quarterly, and annual morbidity and mortality reports

Participate in the preparation of statistical reports, narrative reports and graphic presentations of information for use by hospital staff, researchers, and other users

Compile medical care data for statistical reports on diseases treated, surgeries performed etc., and hospital bed utilization

% increase in internal customer satisfaction

# of times required reports are submitted on time

Notification of births and deaths

Issue birth and death notifications in accordance with established protocols

# of notifications issued and dispatched

Training and research

Induct, supervise, train students and interns in the department

# of students completing internships

Undertake, participate and provide support to hospital staff and external researchers undertaking research

# of research projects undertaken and participated in

Administrative

Work planning

Participate in the development of departmental work plan and budget based on the hospital strategic plan

Prepare individual annual work plan based on department work plan

# of planned activities implemented on a monthly basis

Registry management

Ensure availability and safe custody of HRIS materials % of HRIS materials available

Performance Management

Using your Job Description and work plan and in consultation with your supervisor, continually appraise yourself and rectify any shortcomings or suggest necessary assistance

# of appraisals conducted on a timely basis in each quarter

Meetings

Participate in departmental meetings

# of departmental meetings attended

Professional Development

Undertake requisite professional development activities

# of CPD activities undertaken and participated in

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130 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: HEALTH RECORDS AND INFORMATION OFFICER/TECHNICIAN

Quality assurance, safety and security

Regularly evaluate medical records for completeness and accuracy making sure that patients’ initial medical charts are complete, that all forms are completed and properly identified and authenticated, and that all necessary information is available

# of audits and reviews conducted

Required Qualifications

Academic and professional qualification

Certificate in Health Records and Information Technology from the Kenya Medical Training College or recognized institution

Diploma in Health Records and Information Management from the Kenya Medical Training College or recognized institution.

Bachelor of Science in Health Records and Information Management from a institution of higher learning

Experience At least two years’ experience as a Health Records and Information Officer andTechnician

Required license and certificate

Essential skills and competencies

Knowledge of MOH data collection tools and data flow system Knowledge of MOH Health Information System (HIS) Policy Knowledge of Standards and Guidelines for Electronic Medical Record Systems in Kenya Computer proficiency in MS Office Suite and word processing, databases, spread sheets,

including advanced skills in at least ONE of the following programs: SPSS, Epi Info, Stata Patient Management Software, Data Collection and Reporting Software and Data Analysis

Software

Essential Personal attributes

A good team player. A good mentor and coach Passionate about the job

Authority and decision-making

Assist to provide leadership in the development of departmental work plan and budget Assist to provide leadership in the development of procedures and identification of internal

and external best practices for the department Makes decisions regarding work processes based on established guidelines Prioritizes and organizes work to meet changing conditions

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature,

noise, noxious smells, disease agents, distractions; chemicals

Has contact with unpredictable clients and behaviors.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with

likelihood of harm-thus established precautions should be followed.

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131Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

Relationships

Internal Customers External Customers

Who Why Who Why

Clinical Staff

To consult appropriately on missing client and patient data

To provide health data and other information

Clients and Patients To obtain demographic data Issuing birth and death

notifications

Visiting students, and researchers

To provide training, exchange, share medical knowledge

Acknowledgement approval

The Job Description should be approved according to public service policy. The signed copy of the Job Description

will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the

requirements of the position

Job Description approved by

Name of supervisor..............................................................................Signature..............................Date......................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge

that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member

of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed

herein.

Name .......................................................................................Signature.................................Date..............................

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132 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB DESCRIPTION

DEPARTMENT OF HEALTHJARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: ARTISAN BUILDING

Department or Unit: Medical Engineering and Maintenance Unit

Reports to: Medical engineering Technologist in-Charge and Maintenance in-Charge

Position summary Participate in the delivery of quality health care by ensuring that Building and non-Medical Installations and fittings as such plumbing, Carpentry and Glazing systems in the hospital are functional and in serviceable condition at all times.

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Building Fittings installation and maintenance

Installation

Verify Building Fitting specifications against order Undertake (or participate in the installation by

Contractors), and demonstration of buildings constructions and renovation

Maintain register of building fittings and location

# of building fittings recorded in register

Maintenance

Perform preventive maintenance or service such as cleaning, lubricating and adjusting fittings

Disassemble malfunctioning fittings; remove and replace

# of fittings with a documented maintenance schedule

# of fittings maintained as per schedule

Procurement of building fittings and support services

Participate in the provision of technical specifications and guidance in the identification, selection of fittings

# of times input provided in the procurement of fittings

Workshop management

Observe safety and security in the workshop and ensure adherence to workshop safety and procedures

Undertake and supervise regular maintenance of workshop fittings

Ensure adequate and safe storage of workshop materials and equipment

% of staff satisfied workshop safety and security

# of documented safety and security procedures

# of safety and security reminder warnings posted in strategic locations in the workshop

# of staff issued with, and using protective clothing and gear

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133Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

Key Result Area Main Tasks Performance Indicator

Maintenance of hospital buildings and non-medical installations

Undertake routine inspections of the assigned areas, repair, and maintain structures such as furniture, partitions, counters, cabinets, doors, windows, ceilings, plumbing fittings and structures in the hospital

% of assigned work completed # of broken down but serviceable

fixtures and fitting not in use

Administrative

Work planning

Participate in the development of departmental work plan and budget based on the hospital strategic plan

Prepare individual annual work plan based on department work plan

# of planned activities implemented on a monthly basis

Performance Management

Using Job Description and work plan, continually fill and submit self-appraisal forms to the In-Charge and rectify any shortcomings or suggest necessary assistance

# of appraisals conducted on a timely basis in each quarter

Meetings

Attend departmental meetings

# of departmental meetings attended

Reports

Prepare and submit reports as required

# of reports submitted on a timely basis

Other duties Other duties as requested by the supervisor

Required competencies

Education (Minimum level of education )

Certificate in Artisan Building

Knowledge

In-depth knowledge of all hospital operations Knowledge of medical instrumentation and standards Knowledge of medical equipment operations and maintenance Conversant with Public Health and other relevant Acts

Skills

Ability to determine procedure and specifications of articles to be constructed or repaired

Excellent skills in specifications, installations and maintenance of building fit-out works

Conceptual skill and interpersonal skills

Work experience At least 3 year experience on building fit-out works

Machines, tools and equipment

Maintenance of tools and appliances for Fit-Out works

Authority and decision- making Participates in the development of procedures for the department Makes decisions regarding work processes based on established guidelines Prioritizes and organizes work to meet changing conditions

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134 Department of Health Services & Promotion of Health Investments

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Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature,

noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s

behaviours.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with

likelihood of harm-thus established precautions should be followed.

Possible hazards include exposure to electrical shock, infectious disease. Therefore protective clothing and

safe work practices are required.

Relationships

Internal Customers External Customers

Who Why Who Why

User departments To consult on needs, provide guidance on use and maintenance of building fittings

Fitting suppliers To consult on maintenance

Acknowledgement approval

The Job Description should be approved according to public service policy.

The signed copy of the Job Description will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the requirements of the position

Name of supervisor ............................................................................Signature..............................Date......................

Jobholder

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed herein.

Name ...........................................................................Signature......................................Date...................................

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135Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB DESCRIPTION

DEPARTMENT OF HEALTHJARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: MORTUARY ATTENDANT IN-CHARGE

Department or Unit: MORTUARY

Reports to: HOSPITAL PATHOLOGIST

POSITION SUMMARY ENSURES SMOOTH RUNNING OF THE MORTUARY DEPARTMENT

Essential job functions and standards

Key Result Area Main Tasks Performance Indicators

Administrative Duties

Coordinates the operations of the mortuarySupervision of the mortuary attendantsAssign duties to the mortuary attendantsEnsures that daily records of the department are up to dateEnsures admission of bodies, tagging for identification, embalming and storage of bodiesEnsures Infection and Prevention Control SOPs are adhered to in the department

# of mortuary attendants performing duties under stipulated guidelines

# of records updated and available An updated duty roster

Assists in performing autopsies by appropriate techniques, equipment and universal precautions for the purpose of obtaining a final pathological diagnosis

# of autopsies participated in

To ensure the disposal of unclaimed bodies and

Ensure effective infection, prevention and controls

Performance AppraisalPeriodical assessment and appraisal of staff working under them

# staff appraise and report submitted quarterly

Prepare his appraisal and submit to Pathologist In-Charge

Quarterly appraisal reports submitted

Quality Assurance Maintain standard preservation of bodies

Provide quality customer services

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136 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

Required competencies

Education (Minimum level of education )

Certificate in Mortuary Science Minimum D+ in KCSE

Knowledge Versed in Infection Prevention and Control Procedures Basic knowledge of Human Anatomy

Skills Basic skills in cadaver dissection and specimen collection for histopathological analysis

Machines, tools, and equipmentDissection kits, embalming kits, cold room chambersPersonal protective equipment

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviours.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Relationships

Internal Customers External Customers

Who Why Who Why

Staff To distribute mail and provide information

Visiting students and consultants

To provide guidance and information on hospital operations

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137Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB DESCRIPTION

DEPARTMENT OF HEALTH

JARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: SUPPLY CHAIN MANAGEMENT OFFICER IN-CHARGE

Department or Unit: Supply Chain Management and Procurement Department

Reports to: Director Finance and Administration

Position summary

To co-ordinate the acquisition, storage and distribution of pharmaceuticals, non-pharmaceuticals, medical equipment and other supplies to the various departments in the hospital.

To develop and implement procurement policies and procedures. To develop institutional procurement plan

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Procurement plan

Develop an annual procurement plan in consultation with user departments with regard to:

Planned works (renovation and repair to building, plumbing works and electrical works)

Construction of new office buildings

Pharmaceuticals, goods and services, office equipment and

stores, office machine and equipment maintenance contracts,

etc.

# of departments with an

annual procurement plan

Frequency rate of

instances of “urgent”

procurements

Approved suppliers

Facilitate annual process of pre-qualifying suppliers in

consultation with the tender committee

Maintain a list of approved suppliers and supplier database

Ensure that purchases from suppliers who are not in

the approved list shall be handled in line with the Public

Procurement and Disposal Act and Regulations

# of applications received

# of suppliers approved

# of supplies made by

suppliers who are not in

the approved list

Purchasing

Ensure that all transactions involving the supply of goods, works

or provision of services to the hospital is subject to competitive

bidding

Ensure that Open Tendering, Requests for Quotation and Single

Sourcing and Direct Procurement are in line with the provisions

of the Public Procurement and Disposal Act and Regulations

Where purchases are to be financed under a support from

development partners with the hospital, the provisions of such

agreement shall be complied with

# of tender invitations

made

Frequency of Open

Tendering, Requests for

Quotation and Single

Sourcing and Direct

Procurement

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138 Department of Health Services & Promotion of Health Investments

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Key Result Area Main Tasks Performance Indicator

Contracts management

Ensure that all contracts to which the hospital is intended to be

or is a party to shall be in writing

Working in consultation with user departments, ensure that

contracts entered into are performed as per the terms and

conditions contained therein

Maintain a contracts register for all contracts

# of services provided with

signed contracts

Contract register available

Splitting of transactions

Ensure that no procurement shall be structured as two or more

procurements for purposes of avoiding use of competitive

bidding or a procurement procedure

The thresholds as set out in the Public Procurement and

Disposal Act and Regulations shall be strictly adhered to and

no splitting of transactions to evade the set limits shall be

permitted in any circumstances whatsoever

# of instances of

transaction splitting of

Inspection of goods and

certification of services

Ensure that all the goods supplied are inspected by the Inspection

and Acceptance Committee and a user representative where

applicable before any payment is made

Likewise, ensure that services are certified by relevant user

representative before payment is made

# of inspections

conducted by the

Inspection of goods and

certification of Services

Procurement code of

conduct and conflict of

interest

Provide guidance, and example, in ensuring that the

procurement function is carried out in a transparent and

accountable manner at all times

Ensure that procedures are in place to ensure that every person

that causes or is responsible for a procurement decision within

the hospital arrives at that decision in a fair and transparent

manner and that all procurement activities are executed

ethically

Ensure that situations that give rise to conflict of interest

are handled in line with the relevant provision of the Public

Procurement and Disposal Act 2005 and Regulations

% of suppliers satisfied

with the hospital

procurement procedures

Receiving of goods

Ensure that purchases made by the hospital are received within

agreed lead times

Ensure that all the goods supplied are inspected by the Inspection

and Acceptance Committee and a user representative where

applicable before they are received into the stores

Ensure that only goods, works or services that meet quality

standards and specified conditions shall be received in the

hospital stores

# of complaints received

from user departments

# of items rejected and

returned to stores by user

departments

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139Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

Key Result Area Main Tasks Performance Indicator

Inventory management

Storage of Purchased Goods

Ensure that goods received are posted to a bin card and system

Issuing of stocks

Ensure maintenance of stores issues register

Stores Security

Ensure safety and security of stocks held in the stores

Stock Verification (Inspection)

Perform stock verification checks (quarterly or twice a year ) to

ascertain:

a) Stock balances

b) Accuracy of stores records (bin cards, ledger cards, system

and registers)

c) Identification of slow moving items

Stock Taking

Conduct stock taking twice every financial year (June and

December) in conjunction with Finance

# of times register records

tally with stock balances

# of times stock

verification conducted

# of times stock taking

conducted

Disposal of

unserviceable, expired,

obsolete or surplus

stores, equipment and

motor vehicles

In consultation with the Hospital Superintendent, and the Disposal

Committee, coordinate disposal of unserviceable, expired, obsolete

or surplus stores, equipment and motor vehicles in accordance with

the Public Procurement Disposal Act, 2005 and Regulations 2006

# of unserviceable,

expired, obsolete items

held in stock

Proportion of storage

space taken by # of

unserviceable, expired,

obsolete items held in

stock

Registers

Open and maintain the following registers:

Quotations register

Tender register

Tender Opening register

LPO/LSO register

LPO movement register

File movement register

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140 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

Key Result Area Main Tasks Performance Indicator

Procurement

committees

Provide guidance in ensuring that appointments to various

procurement committees shall be in accordance with the Public

Procurement and Disposal Act, 2005 and Regulations 2006

Facilitate the work and meetings of the various procurement

committees including:

a) Tender Committee

b) Procurement Committee

c) Disposal Committee

d) Receiving and Acceptance Committee

e) Evaluation Committee

f) Tender and Quotation Opening Committee

g) Market Survey Committee

# of committees whose

membership composition

is in accordance with the

Public Procurement and

Disposal Act, 2005 and

Regulations 2006

Administrative

Work planning

Facilitate the development of departmental work plan and

budget based on the hospital strategic plan

Prepare individual annual work plan based on department

work plan

# of planned activities

implemented on a

monthly basis

Performance Management

Using your Job Description and work plan and in consultation

with your supervisor, continually appraise yourself and rectify

any shortcomings or suggest necessary assistance

# of appraisals conducted

on a timely basis in each

quarter

Meetings

Facilitate departmental meetings

Participate in, and contribute to the work of the HMT

Contribute to the work of the various committees related to

Supply Chain Management

# of departmental

meetings attended

# of HMT meetings

attended

# of other committee

meetings attended

Professional Development

Undertake requisite professional development activities

Encourage other departmental staff to undertake professional

development activities

# of CPD activities

undertaken and

participated in by self and

staff

Reports

Prepare and submit monthly and quarterly reports

# of reports submitted on

a timely basis

Training and research

Induct, supervise, train students and interns in the department # of students and interns

completing internship

Undertake research, provide support to hospital staff and external

researchers undertaking research

# of research projects

undertaken and

participated in

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141Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

Required competencies

Education (Minimum level of education )

Diploma or Degree in Supplies Management

Knowledge Conversant with Public Procurement and Disposal Act and the Regulations

Skills Ability to work with people- leadership and relationship-building Supply chain analysis- ability to identify and address inefficiencies in the supply chain process

Required license and certificate

Registration with Kenya Institute of Supplies Management

Work experience At least three three years’ work experience in a facility or organization equivalent to JOOTRH

Machines, tools, and equipment

PC and PC applications and other general office equipment

Authority and decision- making

Participates in the development of procedures for the department. Makes decisions regarding work processes based on established guidelines. Prioritizes and organizes work to meet changing conditions.

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviours.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Relationships

Internal Customers External CustomersWho Why Who Why

Other hospital departments To receive purchase

requirements and issue stocks

Suppliers and contractors To source and receive supplies

Visiting students To provide attachment training

Name of supervisor ............................................................................Signature..............................Date......................

Jobholder

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge

that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member

of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed

herein.

Name .......................................................................................Signature......................................Date..........................

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142 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB DESCRIPTION

DEPARTMENT OF HEALTHJARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: SUPPLY CHAIN MANAGEMENT ASSISTANT

Department or Unit: Supply Chain Management

Reports to: Supply Chain Management Officer In-charge

Position summary

To receive and issue stores items in accordance with established policies and procedures.

Keep custody of stores records for receiving and issuing goods to user departments.

Ensuring safety and security of stores

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Inventory management and stores recor

Manage and Issue stocks and record activities accurately and timely thus ensuring that they are updated at all times:

S12 Issue and receipt voucher

Used for receiving and issuing goods by the stores Counter requisition and issue voucher

This is used for requesting and issuing goods from stores Bin card S5

The S5 card or the bin card is used for controlling stocks and for physical stock verification

LPO

Signifies a purchase commitment by the hospital

Delivery note

This document is usually supplied with the goods as they are delivered; it states what the supplier has actually delivered to the store

S3. Stores ledger and stock control card and system

This card is used for recording all the materials and items supplied to the store, whether from internal transfers (i.e. from another Procuring Entity) or from external sources (i.e. delivery from suppliers)

S13 – Counter receipt voucher (GRN – Goods Receipt Note).

Receive and handle all items delivered to the store and check correctness of accompanying documentation (delivery notes, LPOs, etc.)

Counter requisition and issue voucher S11

This is the interface document between stores and users. It captures user demands for goods and services held within the store.

S4 – Stores ledger and stock control register

This is the register for all S3 Cards which are accountable and auditable documents

S4 – Stores ledger and stock control register

This document is used for requisitioning goods from Department to Department

# of instances physical stock not corresponding with stores records

# of missing entries in stores records

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143Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

Key Result Area Main Tasks Performance Indicator

Health records information officer

Security of accountable documents

Ensure that accountable documents under your care are kept under lock and key at all times

Administrative

Work planning

Participate in the development of departmental work plan and budget based on the hospital strategic plan

Prepare individual annual work plan based on department work plan

# of planned activities implemented on a monthly basis

Performance Management

Using your Job Description and work plan and in consultation with your supervisor, continually appraise yourself and rectify any shortcomings or suggest necessary assistance

# of appraisals conducted on a timely basis in each quarter

Meetings

Participate in departmental meetings Contribute to the work of the various committees related to Supply Chain

Management

# of departmental meetings attended

# of HMT meetings attended

# of other committee meetings attended

Professional Development

Undertake requisite professional development activities

# of CPD activities undertaken and participated in by self and staff

Reports

Prepare and submit monthly or quarterly reports

# of reports submitted on a timely basis

Training and research

Induct, supervise and train interns in the department # of students

completing internships

Undertake research, provide support to hospital staff and external researchers undertaking research

# of research projects undertaken and participated in

Required competencies

Education (Minimum level of education )

Certificate in Supplies Management or its approved equivalent from a recognized Institution Advanced Certificate in Supply Chain Management from a recognized Institution Diploma (CIPS) in Supplies Management or its equivalent qualification from a recognized

Institution. Bachelor’s Degree in any of the following;-Commerce, Business Administration, Economics,

Procurement and Supplies Management, Marketing or their equivalent qualification from a recognized institution

Knowledge Conversant with Public Procurement and Disposal Act and the Regulations

Skills Ability to work with people- leadership and relationship-building Supply chain analysis- ability to identify and address inefficiencies in the supply chain process

Required license and certificate Registration with Kenya Institute of Supplies Management

Work experience At least one year on job training

Machines, tools, and equipment

PC and PC applications and other general office equipment

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144 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

Authority and decision-making Participates in the development of procedures for the department. Makes decisions regarding work processes based on established guidelines. Prioritizes and organizes work to meet changing conditions.

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviours.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Relationships

Internal Customers External Customers

Who Why Who Why

Other hospital departments To receive purchase

requirements and issue stocks

Suppliers and contractors To source and receive supplies

Visiting students To provide attachment training

Name of supervisor ..........................................................................Signature..............................Date.........................

Jobholder

I have read this document and agree to undertake the duties and responsibilities as listed above.

I also acknowledge that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed herein.

Name .......................................................................................Signature................................Date................................

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145Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB DESCRIPTION

DEPARTMENT OF HEALTHJARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: SECRETARY/ADMINISTRATIVE ASSISTANT

Department or Unit: Various

Reports to: Head s of Departments

Position summary Provide secretarial, clerical and administrative support in various departments in order to ensure that support services are provided in an effective and efficient manner.

Essential job functions and standards

Ke;y Result Area Main Tasks

Secretarial or

Administrative support

Reception

Answer telephone and electronic enquiries and relay telephone calls and messages Greet visitors, ascertain nature of visit and direct visitors to appropriate officer

Meetings and Travel

Schedule and confirm appointments and meetings Arrange travel schedules and make reservations Organize workshops and conferences

Mail Distribution

Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of information internally and with other departments and stakeholders

Correspondence

Prepare, key in, edit and proofread correspondence

Office Management

Determine and establish office procedures Order office supplies and maintain inventory Set up and maintain manual and computerized information filing systems

Reports

Participate in the compilation of data, statistics and other information

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146 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

Required competencies

Education (Minimum level of education )

Relevant qualifications from the Kenya National Examinations Council (KNEC) Diploma,igher Diploma in Secretarial Studies from the Kenya National Examinations Council or

equivalent qualifications from a recognized Institution

Knowledge Proficient knowledge in office administration Thorough understanding of hospital policies and procedures

Skills

Computer literate in MS Office suite products-Word, Excel, PowerPoint Able to operate office equipment such as scanners, copiers, and phone system, internet Good communication skills Punctual, meticulous and reliable

Machines, tools, and equipment PC and PC applications and other general office equipment

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature,

noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s

behaviours.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with

likelihood of harm-thus established precautions should be followed.

Relationships

Internal Customers External Customers

Who Why Who Why

Staff To distribute mail and provide information

Visiting students and consultants

To provide guidance and information on hospital operations

Acknowledgement approval

The Job Description should be approved according to public service policy.

The signed copy of the Job Description will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the

requirements of the position

Name of supervisor ............................................................................Signature..............................Date......................

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147Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

Jobholder

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge

that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member

of the team. Therefore, I may be required to undertake additional duties and responsibilities from time to time that

are not detailed herein.

Name ...................................................................................Signature......................................Date.............................

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148 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB DESCRIPTION

DEPARTMENT OF HEALTHJARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: OCCUPATIONAL THERAPIST IN-CHARGE

Department or Unit: Occupational Therapy

Reports to: Chief Executive Officer

Supervises Interns and Students

Position summary Plan, supervise and coordinate provision of Occupational Therapy services in the hospital. As a member of the healthcare team, provide care and support to clients with physiological and

psychosocial performance challenges. Help clients develop, recover, and improve the skills needed for activities of daily living and

working.

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Rehabilitation and treatment of patients

Evaluation and assessment

Conduct initial evaluation or reevaluation and assessment of clients having physical and psychosocial disabilities to ascertain treatment needs

# of clients evaluated or reevaluated and assessed

Treatment and Rehabilitation Plan

Identify patients’ and clients’ problems Set treatment goals and identify appropriate treatment media Set up a treatment plan for the clients, outlining the client’s goals

to be achieved(short and long term goals) Implement treatment plan by involving the client, family, caretakers

and give home program

# of clients placed on a treatment program

Treatment and Rehabilitation

Provide early intervention therapy to infants and toddlers who have, or are at risk of having, developmental delays

Recommend appropriate adaptive equipment in Activities of Daily Living (ADL) and leisure such as leg or knee braces, wheelchairs, eating aids; and sitting, standing, and walking aids; and instruct and train clients with temporary or permanent disabilities on how to use that equipment

Provide early intervention on psychosocial therapy and rehabilitation

Design and fabricate splints and assistive devices

# of clients completing treatment program

# of wards rounds undertaken

# of home visits undertaken

Treatment Evaluation

Conduct regular reevaluation of clients to assess progress and response to therapy and revise treatment program where necessary to achieve goals

Client Education

Educate clients and their families on disability type, causes, management and prevention measures and what to expect during treatment and rehabilitation and how best to cope with the situation

# of client and family sessions conducted

Documentation and Billing

Ensure accurate client records documentation and billing Prepare monthly, quarterly and annual reports

FIF generated per month

# of monthly, quarterly and annual reports submitted

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149Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB TITLE: OCCUPATIONAL THERAPIST IN-CHARGE

Quality assurance, safety and security

Ensure adherence to approved occupation therapy standards Ensure psychological and physical safety and security of clients

% increase in customer satisfaction

# of documented safety and security measures

Training and research

Induct, supervise, train, guide and counsel students and new staff in the department

# of students completing attachment

Undertake research, provide support to hospital staff and external researchers undertaking research

# of research projects undertaken and participated in

Facilitate collaboration with partners # of partners

supporting department work

Undertake requisite professional development activities # of CPD activities

undertaken and participated in

Administrative

Stores

Ensure availability and safe custody of Occupational Therapy supplies and equipment

# of reported instances of lost items

Equipment Maintenance

Ensure equipment is maintained and in serviceable condition at all times

# of equipment in working and serviceable condition

Meetings

Facilitate departmental meetings Participate in HMT meetings Contribute to the work of the various committees in the hospital

# of departmental meetings attended

# of HMT meetings attended

# of committee meetings attended

Reports

Prepare and submit monthly or quarterly and annual reports

# of reports submitted on a timely basis

Work planning and performance management

Facilitate preparation of departmental work plan and budget based on the hospital strategic plan

Prepare individual annual work plan based on department work plan

# of planned activities implemented on a monthly, quarterly and annual basis

Using your Job Description and work plan and in consultation with your supervisor, continually appraise yourself and rectify any shortcomings or suggest necessary assistance

# of appraisals conducted on a timely basis in each quarter

Required Qualifications

Academic and professional qualification

Diploma or Degree in Occupational Therapy

Experience At least three years’ experience as Occupational Therapist I Demonstrable skills and experience in occupational ;therapy using modern equipment and tools

Required license and certificate

Registered with Kenya Occupational Therapists Association

Essential skills and competencies

Knowledge of modern occupational therapy treatment techniques (modalities) including assistive and adaptive devices and equipment

Ability to apply a broad range of occupational therapy treatment techniques (modalities)

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150 Department of Health Services & Promotion of Health Investments

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JOB TITLE: OCCUPATIONAL THERAPIST IN-CHARGE

Essential Personal attributes

A good team player. A good mentor and coach Passionate about the job

Authority and decision-making

Provides guidance in the development of procedures for the department Makes decisions regarding work processes based on established guidelines Prioritizes and organizes work to meet changing conditions

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviors.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Relationships

Internal Customers External Customers

Who Why Who Why

Consultants and other Medical Staff To contribute to client

treatment programme Clients

To provide occupational therapy services, guidance and counsel

HMT To consult and contribute to health service improvement and planning in the hospital

Visiting students and consultants

To provide training, exchange, share medical knowledge

Acknowledgement approval

The Job Description should be approved according to public service policy. The signed copy of the Job Description will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the requirements of the position

Acknowledgement approval

Job Description approved by

Name of supervisor..............................................................................Signature..............................Date......................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member of the team. Therefore, I may be required to undertake additional duties and responsibilities from time to time that are not detailed herein.

Name .........................................................................................Signature......................................Date.......................

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151Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB DESCRIPTION

DEPARTMENT OF HEALTHJARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: OCCUPATIONAL THERAPIST

Department or Unit: Occupational Therapy

Reports to: Occupational therapist In-Charge

Supervises

Position summary Coordinate and supervise occupational therapy activities within the referral system in the Homabay region.

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Guidance and support on rehabilitation and treatment of patients

Evaluation and assessment

Ensure that evaluation and assessment procedures and therapeutic medias are standardized in accordance with established protocols

# of facilities routinely conducting evaluation and assessment of patients

Treatment and Rehabilitation Plans

Ensure that standard treatment and rehabilitation plans are for each patient are developed within the referral network

# of facilities routinely developing patient treatment and rehabilitation plans

Treatment and Rehabilitation

Provide guidance in appropriate patient treatment and rehabilitation procedures within the referral network

# of facilities with written guidelines and protocols on patient treatment and rehabilitation

Treatment Evaluation

Provide guidance on appropriate occupational therapy patient treatment evaluation processes

# of facilities routinely conducting and documenting patient treatment and rehabilitation evaluation and making follow ups

Equipment and other assisting aides

Provide technical guidance and knowledge sharing on improved methods of equipment design and fabrication

# of training sessions conducted at facility level

Sensitization

Promote awareness of occupational services amongst health facilities, health personnel and the general public

Promote mainstreaming of disability in health care provision

Promote partnerships with other stakeholders

# of facilities preparing CME reports

# of facilities working with development partners to promote and improve occupational services

Strategic planning and annual work planning

Patient treatment and rehabilitation # of patients attended to # of other hospital activities

participated in

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152 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: OCCUPATIONAL THERAPIST

Quality assurancePromote application of approved standards for occupational therapy services

# of facilities with documented quality assurance procedures

Safety and security

Promote use of safety and security measures and adherence to the provisions of the Public Health Act and other relevant guidelines

Ensure equipment and other assistive aids used in the department are in good working order and do not cause harm to patients

# of facilities with documented safety and security guidelines aand procedures

Training and researchUndertake research, provide support to hospital staff and external researchers

# of research projects undertaken, participated in or supported

Administrative

Work planning

Provide guidance in the development of departmental work plan and budgets at HCRH

Prepare individual annual work plan based on department work plan

# of planned activities implemented on a monthly basis

Performance Management

Using your Job Description and work plan and in consultation with your supervisor, continually appraise yourself and rectify any shortcomings or suggest necessary assistance

# of appraisals conducted on a timely basis in each quarter

Meetings

Participate in departmental meetings at HCRH Contribute to the work of the various committees

related to Occupational Therapy

# of departmental meetings attended

# of committee meetings attended

Professional Development

Undertake requisite professional development activities

# of CPD activities undertaken and participated in

Reports

Prepare and submit monthly or quarterly reports

# of reports submitted on a timely basis

Required Qualifications

Academic and professional qualification

Diploma in Occupational Therapy. Bachelor’s degree in Occupational Therapy

Experience At least one year of practice Demonstrable skills and experience in physical therapy using modern equipment and tools

Required license and certificate

TBD

Essential skills and competencies

Knowledge of modern physiotherapy techniques (modalities) including applying heat and cold, hands-on stimulation or massage, and using assistive and adaptive devices and equipment

Ability to apply a broad range of physical therapy techniques (modalities) including applying heat and cold, hands-on stimulation or massage, and using assistive and adaptive devices and equipment

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153Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB TITLE: OCCUPATIONAL THERAPIST

Essential Personal attributes

A good team player. A good mentor and coach Passionate about the job

Authority and decision-making

Provides guidance in the development of procedures for the department Makes decisions regarding work processes based on established guidelines. Prioritizes and organizes work to meet changing conditions

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviors.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Relationships

Internal Customers External Customers

Who Why Who Why

Consultants and other medical staff

To contribute to client treatment programme

Clients To provide occupational therapy treatment and support

HMT To consult and contribute to health service improvement and planning in the hospital

Visiting students and consultants

To provide training, exchange, share knowledge

Acknowledgement approval

The Job Description should be approved according to public service policy. The signed copy of the Job Description will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the requirements of the position

Job Description approved by

Name of supervisor..............................................................................Signature..............................Date......................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed herein.

Name .........................................................................................Signature...................................Date..........................

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154 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB DESCRIPTION

DEPARTMENT OF HEALTHJARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: DIETICIAN/NUTRITIONIST

Department or Unit: Nutrition

Reports to: Chief Executive Officer

Supervises Interns and Students

Position summary Provide nutritional care to patients in various disease states and conditions; monitor, assess, and optimize nutrition status based on a patient’s current medical condition and nutrition adequacy; make recommendations for tube and intravenous feedings and dietary supplements.

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Patient Care

Dietary Ward Chart

Screen and assess patients on admission for risk of under-nutrition as per protocol

Ensure patients receive appropriate menus according to their oral and fluid status

Continually update Nursing Staff on patients’ oral and fluid status

Menu Selection

Provided assistance to patients in menu selection in accordance with their oral diet and fluid status, whilst incorporating prescribed nutritional supplements and patient food preference

# of water and food samples randomly collected for bacteriological and chemical analysis

Meals and menu preparation

Oversee food preparation Maintain adequate menu items, standard portion

sizes and menu specifications for all standard and therapeutic menus

Make appropriate product substitutions in agreement with therapeutic diet specifications.

Order extra food items as per agreed protocols in an efficient manner

Provide food supplements in accordance with patient treatment plan

Report any shortfalls or problems with food products

# of clients satisfied with hospital catering services

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155Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB TITLE: DIETICIAN/NUTRITIONIST

Administrative

Work planning

Prepare departmental work plan and budget based on the hospital strategic plan

Prepare individual annual work plan based on department work plan

# of planned activities implemented on a monthly basis

Performance Management

Using your Job Description and work plan and in consultation with your supervisor, continually appraise yourself and rectify any shortcomings or suggest necessary assistance

# of appraisals conducted on a timely basis in each quarter

Meetings

Facilitate departmental meetings Participate in departmental meetings Contribute to the work of the various committees

related to catering, food handling

# of departmental meetings attended

# of committee meetings attended

Professional Development

Undertake requisite professional development activities

# of CPD activities undertaken and participated in

Reports

Prepare and submit monthly and annual reports

# of reports submitted on a timely basis

Quality assurance, safety and security

Adhere to current policies and procedures regarding provision of both therapeutic and non-therapeutic diets

Participate in quality and research audits and other data collection

# of Public Health requirements and standards disseminated

# of departments reporting use of Public Health SOPs

Training and research

Induct, supervise, train interns in the department # of students completing internships

Undertake research, provide support to hospital staff and external researchers undertaking research

# of research projects undertaken and participated in

Required Qualifications

Academic and professional qualification

Diploma in Community or Nutrition Health BSC in Community Nutrition

Experience At least two years’ experience as a Nutritionist

Required license and certificate

Registered by the Kenya Nutritionists and Dieticians Institute

Essential skills and competencies

Knowledge of dietetics, foods and nutrition, food service systems management, or a related area

Interpersonal skills necessary to interview, teach and counsel patients

Essential Personal attributes

A good team player. A good mentor and coach Passionate about the job

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156 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: DIETICIAN/NUTRITIONIST

Authority and decision-making

Participates in the development of procedures for the department. Makes decisions regarding work processes based on established guidelines. Prioritizes and organizes work to meet changing conditions.

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviors.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Relationships

Internal Customers External Customers

Who Why Who Why

Consultants and other medical staff To coordinate medical and

nutritional needsClients

To advise and teach patients on how to make nutritionally sound food choices to speed the recovery process, prevent disease and maintain a healthy lifestyle.

HMT

To consult and contribute to health service;8e improvement and planning in the hospital

Visiting students and consultants

To provide training, exchange, share medical knowledge

Acknowledgement approval

The Job Description should be approved according to public service policy. The signed copy of the Job Description will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the requirements of the position

Acknowledgement approval

Job Description approved by

Name of supervisor...................................................................................Signature.........................Date......................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed herein.

Name ...........................................................................................Signature..................................Date.........................

Page 165: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

157Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB DESCRIPTION

DEPARTMENT OF HEALTHJARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: CATERESS OR HOSPITALITY OFFICER

Department or Unit: Catering and Nutrition

Reports to: Chief Administrator

Supervises Interns and Students

Position summary To ensure delivery and preparation of adequate and appropriate food to hospital patients in accordance with their established needs.

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Catering and hospitality services

Stock management

Maintain stock records of food stuffs and requisition for replenishment on a timely bases

# of reported cases of stock outs

Meals and Menu Preparation

Supervise food preparation Maintain adequate menu items, standard

portion sizes and menu specifications for all standard and therapeutic menus.

Provide food supplements in accordance with patient treatment plan

# of clients satisfied with hospital catering services

Food service

Ensure that food and tea service is patient centered

Ensure that food and tea is served at the designated times

# of clients satisfied with hospital catering services

Quality assurance, safety and security

Ensure adherence to Public Health and Safety and Security regulations

# of Public Health requirements and standards disseminated to staff

# of Food Handlers with valid certificates

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158 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: CATERESS OR HOSPITALITY OFFICER

Administrative duties

Performance Management

Using your Job Description and work plan and in consultation with your supervisor, continually appraise yourself and rectify any shortcomings or suggest necessary assistance

# of appraisals conducted on a timely basis in each quarter

Rostering of duties

Ensue that there is a working duty roster at all time

# of reported cases of understaffing

Equipment

Ensure that the kitchen equipment is in good working order at tall times by liaising with the HMU for any need repairs in good time

# of reported cases of delayed meals on account of equipment failure

Meetings

Facilitate departmental meetings Participate in departmental meetings Contribute to the work of the various

committees related to catering, food handling

# of departmental meetings attended

# of committee meetings attended

Reports

Prepare and submit monthly and quarterly reports and annual reports

# of reports submitted on a timely basis

Required Qualifications

Academic and professional qualification

Diploma in Institutional Management

Experience At least two years’ experience as a Cateress

Essential skills and competencies

Knowledge of food preparation, nutrition, stores management and food service. Interpersonal skills necessary to manage staff

Essential Personal attributes

A good team player. A good mentor and coach Passionate about the job

Authority and decision-making

Participates in the development of procedures for the department. Makes decisions regarding work processes based on established guidelines. Prioritizes and organizes work to meet changing conditions.

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159Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviors.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Relationships

Internal Customers External Customers

Who Why Who Why

Consultants and other

Medical Staff To coordinate medical and

nutritional needsClients

To advise and teach patients on how to make

nutritionally sound food choices to speed

the recovery process, prevent disease and

maintain a healthy lifestyle.

HMT

To consult and contribute to

health service improvement

and planning in the hospital

Visiting students and

consultants

To provide training, exchange, share medical

knowledge

Acknowledgement approval

The Job Description should be approved according to public service policy. The signed copy of the Job Description will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the requirements of the position

Job Description approved by

Name of supervisor...........................................................................Signature..............................Date......................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member of the team. Therefore, I may be required to undertake additional duties and responsibilities from time to time that are not detailed herein.

Name ....................................................................................................Signature.............................Date.....................

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160 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB DESCRIPTION

DEPARTMENT OF HEALTHJARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: PHYSIOTHERAPIST IN-CHARGE

Department or Unit: Physiotherapy

Reports to: Director Clinical Services Out–Patient

Supervises Staff and Interns

Position summary

Formulate, translate, implement, supervise and coordinate provision of physiotherapy services in the hospital.

As a member of the healthcare team, provide care to clients who have functional problems resulting from back and neck injuries; sprains, strains, and fractures; arthritis; amputations; stroke; birth conditions, such as hemiplegics, cerebral palsy; musculoskeletal and neurological conditions, injuries related to work and sports; and other conditions.

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Rehabilitation and treatment of patients

Evaluation and assessment

Establish procedures and supervise client examination, assessment and evaluation to establish a diagnosis and prognosis prior to initiating intervention and treatment

# of clients evaluated and assessed

Treatment and Rehabilitation Plan

Provide guidance and establish a plan of care, interventions and treatments

Patient management is evidence based on needs during assessment

Manage the needs of the patient based on the examination, evaluation, diagnosis, prognosis, goals, and outcomes of the planned interventions and treatments for identified disabilities (impairments, activity limitations and participation restrictions) and for prevention, health promotion, fitness and wellness

Provide guidance and educate client, families and (other professionals involved) in handling techniques and exercises in the care of patients

# of clients placed on a treatment program

Treatment Evaluation

Provide guidance and conduct regular evaluation of clients to assess progress and response to therapy and revise treatment program where necessary review and refer

# of clients completing treatment program

# of clients for further treatment

Client Education

Educate clients and their families about what to expect during recovery from injury and illness and how best to cope with what happens

# of client and family sessions conducted

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161Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB TITLE: PHYSIOTHERAPIST IN-CHARGE

Administrative

Work planning

Provide guidance in the development of departmental work plan and budget based on the hospital strategic plan

Prepare individual annual work plan based on department work plan

Appoint, assign, physiotherapy staff to specific work areas

# of planned activities implemented on a quarterly basis

Duty rosters

Policies and Procedures

Develop written administrative and patient care policies and procedures

Adopt and translate any physiotherapy guidelines in line with the National Government

# of documented procedures

# of policies adopted or translated

Performance Management

Using your Job Description and work plan and in consultation with your supervisor, continually appraise yourself and rectify any shortcomings or suggest necessary assistance

Provide guidance and support for self-appraisal for physiotherapy staff

# of appraisals conducted on a timely basis in each quarter

# of appraisals done on timely basis in each quarter

Equipment Maintenance

Ensure availability of working tools and equipment Ensure equipment and tools are in good working

condition Ensure proper ordering, maintenance, and storage of

all physiotherapy equipment and supplies

# of machines and equipment bought per quarter

# of equipment repaired # of equipment and

physiotherapy machines in good working condition

Meetings

Set agenda, Facilitate and participate in departmental meetings

Contribute to the work of the various committees related to Public Health

# of departmental meetings attended

# of committee meetings attended

Reports

Prepare and submit daily, weekly, monthly and annual reports

# of reports submitted on a timely basis

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162 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: PHYSIOTHERAPIST IN-CHARGE

Quality assurance, safety and security

Ensure use of approved standards

Hanging of SOPs and guidelines in patient cubicles and machines

use of SOPs and guidelines staff in approved uniform

# of documented procedures

# of SOPs and guidelines used

# of staff in approved uniform

Training and research

Training

Ensure professional development for physiotherapy staff

Identify gaps for training needs Source for training sponsorship for physiotherapy staff Encourage individual sponsorship Induct, supervise, train interns in the department Plan and conduct in - house CMEs

# of students and interns completing internship and attachment

# of staff trained per year # of in-house conducted

per quarter

Research

Undertake research and provide support to hospital staff and external researchers undertaking research in support to professional growth

# of research projects undertaken and participated in

Required Qualifications

Academic and professional qualification

Higher Diploma in Physiotherapy in the following Disciplines – ICU/Cardiopulmonary, Orthopedic Manual Therapy, Obstetrics Physiotherapy, Sports, Pediatrics, Neurology or its equivalent from a recognized institution

Experience

At least three) year’s experience as a senior Physiotherapist in a high volume institution equivalent to a Level four GOK facility

Demonstrable skills and experience in physical therapy using modern equipment and tools

Required license and Certificate

Registered with the Kenya Society of Physiotherapists

Essential skills and competencies

Knowledge of modern physiotherapy techniques (modalities) including application of electrophysical agents, manual therapy techniques and use of assistive and adaptive devices and equipment

Ability to apply a broad range of physiotherapy therapy techniques (modalities) including application of electrophysical agents, manual therapy techniques, soft tissue manipulations and use of assistive and adaptive devices and equipment

Basic computer skills for clerking of patients and report writing

Essential Personal attributes

A good team player. A good mentor and coach Passionate about the job

Authority and decision-making

Provides visionary guidance in service provision and professional development Good decision making and priority setting Makes decisions regarding work processes based on established guidelines Prioritizes and organizes work to meet changing conditions

Page 171: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

163Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviors.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Relationships

Internal Customers External Customers

Who Why Who Why

Consultants and other Medical Staff

To contribute to client treatment program

Promote team work

Clients To provide quality physiotherapy care

HMT To consult and contribute to health service improvement and planning in the hospital

Visiting students, physiotherapists and consultants

To provide training, exchange, set baselines, share medical knowledge and mentorship

Acknowledgement approval

The Job Description should be approved according to public service policy. The signed copy of the Job Description

will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the

requirements of the position

Acknowledgement approval

Job Description approved by

Name of supervisor..............................................................................Signature..............................Date......................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge

that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member

of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed

herein.

Name .......................................................................................Signature.................................Date..............................

;

Page 172: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

164 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB DESCRIPTION

DEPARTMENT OF HEALTHJARAMOGI OGINGA ODINGA TEACHING AND REFERRAL HOSPITAL

JOB TITLE: PHYSIOTHERAPIST

Department or Unit: Physiotherapy

Reports to: Physiotherapist In–Charge

Supervises Students and Interns

Position summary

Plan, implement physiotherapy interventions at area of work.

As a member of the healthcare team, provide care to clients who have functional problems resulting from back and neck injuries; sprains, strains, and fractures; arthritis; amputations; stroke; birth conditions, such as hemiplegics, cerebral palsy; musculoskeletal and neurological conditions, injuries related to work and sports; and other conditions.

Attend Major Ward rounds

Submit monthly reports

Essential job functions and standards

Key Result Area Main Tasks Performance Indicator

Rehabilitation and treatment of patients

Evaluation and assessment

Establish procedures and supervise client examination/assessment and evaluation to establish a diagnosis and prognosis prior to initiating intervention and treatment

# of clients evaluated and assessed

Treatment and Rehabilitation Plan

Establish a plan of care, interventions and treatments

Patient management is evidence based on needs during assessment

Manage the needs of the patient based on the examination, evaluation, diagnosis, prognosis, goals, and outcomes of the planned interventions and treatments for identified disabilities (impairments, activity limitations and participation restrictions) andr for prevention, health promotion, fitness and wellness

Provide guidance and educate client, families and (other professionals involved) in handling techniques and exercises in the care of patients

# of clients placed on a treatment program

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165Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

JOB TITLE: PHYSIOTHERAPIST

Treatment Evaluation

Provide guidance and conduct regular evaluation of clients to assess progress and response to therapy and revise treatment program where necessary review treatment

# of clients completing treatment program

# of clients for further treatment

Client Education

Educate clients and their families about what to expect during recovery from injury and illness and how best to cope with what happens

# of client and family sessions conducted

Administrative

Work planning

Participate in the development of departmental work plan and budget based on the hospital strategic plan

Prepare individual annual work plan based on department work plan

# of planned activities implemented on a quarterly basis

Policies and Procedures

Implement written administrative and patient care policies and procedures

# of documented procedures

Performance Management

Using your Job Description and work plan and in consultation with your supervisor, continually appraise yourself and rectify any shortcomings or suggest necessary assistance

# of appraisals conducted on a timely basis in each quarter

Equipment Maintenance

Ensure equipment and tools are in good working condition

Ensure proper maintenance and storage of physiotherapy equipment and supplies

# of equipment repaired

# of equipment and physiotherapy machines in good working condition

Meetings

Participate in departmental meetings

Contribute to the work of the various committees related to Public Health

# of departmental meetings attended

# of committee meetings attended

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166 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU

JOB TITLE: PHYSIOTHERAPIST

Reports

Prepare and submit daily, weekly, monthly and annual reports

# of reports submitted on a timely basis

Quality assurance, safety and security

Ensure use of approved standards

use of SOPs and guidelines

staff in approved uniform

# of documented procedures

# of SOPs and guidelines used

# of staff in approved uniform

Training and research

Training

Ensure personal professional development

Identify gaps for training needs

Encourage individual sponsorship

Induct, supervise, train interns in the department

Participate in in-house CMEs

# of students and interns completing internship and attachment

# of trainings attended per year

# of in-house conducted per quarter

Research

Undertake research and provide support to hospital staff and external researchers undertaking research in support to professional growth

# of research projects undertaken and participated in

Required Qualifications

Academic and professional qualification

Diploma in Physiotherapy from a recognized institution

Experience Demonstrable skills and experience in physiotherapy using modern equipment and tools

Required license and Certificate

Registered with the Kenya Society of Physiotherapists

Essential skills and competencies

Knowledge of modern physiotherapy techniques (modalities) including application of electrophysical agents, manual therapy techniques and use of assistive and adaptive devices and equipment

Ability to apply a broad range of physiotherapy techniques (modalities) including application of electrophysical agents, manual therapy techniques, soft tissue manipulations and use of assistive and adaptive devices and equipment

Basic computer skills for clerking of patients and report writing

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167Department of Health Services & Promotion of Health Investments

Jaramogi Oginga Odinga Teaching and Referral Hospital

Essential Personal attributes

A good team player. A good mentor and coach Passionate about the job

Authority and decision-making

Good decision making and priority setting

Makes decisions regarding work processes based on established guidelines

Prioritizes and organizes work to meet changing conditions

Working conditions

Works in a normal hospital environment where there are limited physical discomforts due to temperature, noise, noxious smells, disease agents, distractions; chemicals, unpredictable client and other people’s behaviors.

Possible risk exposure to communicable diseases, hazardous materials, and pharmacological agents with likelihood of harm-thus established precautions should be followed.

Relationships

Internal Customers External Customers

Who Why Who Why

Consultants and other Medical Staff

To contribute to client treatment programme

Promote team work

Clients To provide’ quality physiotherapy care

Visiting students, physiotherapists and consultants

To provide training, exchange, set baselines, share medical knowledge and mentorship

Acknowledgement approval

The Job Description should be approved according to public service policy. The signed copy of the Job Description will be maintained by the Human Resource Office.

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the requirements of the position;

Acknowledgement approval

Job Description approved by

Name of supervisor..........................................................................Signature..............................Date......................

Jobholder acknowledgement

I have read this document and agree to undertake the duties and responsibilities as listed above. I also acknowledge that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member of the team. Therefore, I may be required to undertake additional duties and responsibilities that are not detailed herein.

Name ...........................................................................................Signature............................Date..........................

Page 176: Job Descriptions Handbook - Kisumu · 2018-11-08 · every Kenyan, and assigns a fundamental duty on the State to take legislative, policy and other measures, including setting standards

168 Department of Health Services & Promotion of Health Investments

THE COUNTY GOVERNMENT OF KISUMU