Joan Thompson Phone: 208-249-8849 E-Mail: [email protected] Professional Summary n I want to be a key player in an environment of growth and excellence. I am a creative, determined sales representative in search of challenging outside or direct sales position. Adept at maintaining cordial and professional relationships with colleagues, customers and supervisors. Able to function very well independently or as part of a sales associate team. Experience Best Buy 2010 – Current n Ensured customer satisfaction at every stage of the sale. n Dedicated to the training of associates while exceeding required sales goals n Excellent knowledge of product features n Superior communication abilities n Exceptional understanding of customer needs n Responsibilities include technical knowledge of a vast number of products and applying said knowledge to the customers wants and needs. Information that is acquired through proper questions and listening skills. Generating complicated and time sensitive sales orders which fit the individual desires (requirements) of each customer. Creating and sustaining personal connections with past and present customers through complete execution of the sale and prompt follow up. Rainbow Sales 1997 - 2010 n Direct Sales and top producer for 13 years. Top recruiter and certified trainer of award winning team. n Effectively acquired sales leads, setting appointments and professionally demonstrating the Rainbow cleaning system in consumers’ homes. n Negotiation of financial contracts and installation of equipment. n Successfully acquired referrals due to customer trust and satisfaction Education Product Sales Education 1978 - 2015 Received professional sales training over the course of three decades. Coca-Cola Sales Training: Fountain Division (Atlanta, GA), Zig Ziggler Conference (Fort Collins, CO), ongoing quarterly conferences over the thirteen years with Rainbow Sales (Sacramento, CA), Best Buy Sales Induction (Denver, CO), Best Buy Appliance Training (Denver, CO), Electronics Seminar, (Salt Lake City, UT)

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Joan ThompsonPhone: 208-249-8849 E-Mail: [email protected]

Professional Summary

n I want to be a key player in an environment of growth and excellence. I am a creative, determined sales representative in search of challenging outside or direct sales position. Adept at maintaining cordial and professional relationships with colleagues, customers and supervisors. Able to function very well independently or as part of a sales associate team.

Experience

Best Buy 2010 – Current

n Ensured customer satisfaction at every stage of the sale.

n Dedicated to the training of associates while exceeding required sales goals

n Excellent knowledge of product features

n Superior communication abilities

n Exceptional understanding of customer needs

n Responsibilities include technical knowledge of a vast number of products and applying said knowledge to the customers wants and needs. Information that is acquired through proper questions and listening skills. Generating complicated and time sensitive sales orders which fit the individual desires (requirements) of each customer. Creating and sustaining personal connections with past and present customers through complete execution of the sale and prompt follow up.

Rainbow Sales 1997 - 2010

n Direct Sales and top producer for 13 years. Top recruiter and certified trainer of award winning team.

n Effectively acquired sales leads, setting appointments and professionally demonstrating the Rainbow cleaning system in consumers’ homes.

n Negotiation of financial contracts and installation of equipment.

n Successfully acquired referrals due to customer trust and satisfaction

Education

Product Sales Education 1978 - 2015

Received professional sales training over the course of three decades. Coca-Cola Sales Training: Fountain Division (Atlanta, GA), Zig Ziggler Conference (Fort Collins, CO), ongoing quarterly conferences over the thirteen years with Rainbow Sales (Sacramento, CA), Best Buy Sales Induction (Denver, CO), Best Buy Appliance Training (Denver, CO), Electronics Seminar, (Salt Lake City, UT)

Northeastern Junior College

Sterling, Colorado. Associate’s Degree – Liberal Arts

Skills

Proven revenue generator and highly experienced in customer relations. I possess wisdom that comes only with extensive experience, and a desire and drive to be the best in all areas. I am passionately persuasive and professionally proper. Extremely self motivated and lead nurturing.