50
Think, Plan, Grow!™ Jim Boomer, CPA.CITP, MBA CIO & Shareholder, Boomer Consulting, Inc. [email protected]

Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

  • Upload
    others

  • View
    0

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow!™

Jim Boomer, CPA.CITP, MBACIO & Shareholder, Boomer Consulting, [email protected]

Page 2: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

Jim BoomerCPA.CITP, MBA• Shareholder and CIO at Boomer

Consulting, Inc.• Director of the Boomer Technology

Circles & the Producer Circle• Member of AICPA’s Tech+ Conference

and CITP Credentials Committees• Named by CPA Practice Advisor as

one of the Top 25 Thought Leaders and 40 Under 40 in Public Accounting Technology

• Named by Accounting Today as “one to watch” on the annual list of the Top 100 Influential People in the Accounting Profession

• Member of KSCPA Board of Directors

Page 3: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

Overview General Trends

Benefits & Business Drivers

Concerns

Changing Role of IT 

Professional

Page 4: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

Page 5: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

Page 6: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

Page 7: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

“A style of computing in which 

massively scalable IT‐enabled 

capabilities are delivered as a 

service to multiple customers 

using Internet technologies”‐ Gartner

Page 8: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

• Platform as a Service (PaaS) – web development

• Software as a Service (SaaS) – Browser‐based business applications

• Infrastructure as a Service (IaaS) – Provide computing capacity without having to design, purchase, build and manage the underlying infrastructure.

Page 9: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

• Public Cloud– Available to general public by service provider

• Community Cloud– Shared infrastructure between several organizations from a specific

community w/ common concerns, whether managed internally or by a 3rd party & hosted internally or externally

• Private Cloud– Infrastructure operated solely for a single organization, whether

managed internally or by a 3rd party & hosted internally or externally

• Hybrid Cloud– Composition of 2 or more other clouds (private, community or public),

allows for fault tolerance combined with usability w/o dependency on Internet connectivity

Page 10: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

Everything Old is New Again!

<1950:BCThe UK Colossus

Computer

1950’sFirst Commercial

Computers

1960’sRise of the Mainframes

1970’sTwin Revolutions

(Timesharing)(ARPANET)

2000’sThe “Cloud” is

back

• Mainframe Proliferation

• Minicomputers • Personal

Computers• Networking

• Internet

Page 11: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

• Disaster Recovery Sites• Remote Desktop Access• Colocation• Server Virtualization• Software as a Service

Page 12: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

Page 13: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

• Momentum building • Attitudes are changing

– Partner– IT Professional

• Vendors were pushing the message & now are trying to keep up

Page 14: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

Page 15: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

• Exchange – Office 365• Workflow• Document Management• Client Portals/Secure File Transfer• Client Accounting

Page 16: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

• Accounting Firms are using it– Completely Online– Hybrid Environment (On-premise

Exchange & hosted Lync)– Re-seller to clients

Page 17: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

• Exchange Online• SharePoint Online• Lync Online (Instant Messaging,

Presence & Conferencing)• Office Web Apps• Website• Email Archiving & Spam Filtering

Page 18: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

CPA2Biz, Inc. - Proprietary and Confidential Information

1990

2000

Today

Client Accounting Over Past 20 Years

Today’s Opportunity

Cloud based

Integrated

Paperless

Dashboards

Real TimeSmall Businesses push work back to

firms to focus more on their business

Role of Firms ReducedQuickBooks introduced

to small businessesRe-claiming of Client Accounting

& Trusted Advisor Role

Page 19: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

Desktop Software on Client PC

Desktop Software on CPA Firm PCFile Transfer to CPA FirmClient enters Data

Create Financials Export to T/B SystemCleanup/Fix Client MessAdjusting Entries

PrintImport into Desktop Software on Client PCFile Transfer to ClientMail to Client

Workflow in Desktop Accounting

Page 20: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

Client Dashboard & 24/7 Access to Downloads

Electronic Data Capture Create Financials & ReportsAdjusting Entries

Workflow in Cloud Accounting

Direct to DMS/PortalTrusted Business Advisor

Advisory Services• Cash Flow Analysis• Budgeting• Tax Planning & Compliance• Business/Strategic Planning

Page 21: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

Yupana

Page 22: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

Bookkeeping

Packaging

NamingPricing

ProcessesTeam

Niche

Change Management

Buy-In

Page 23: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

CPA2Biz, Inc. - Proprietary and Confidential Information

Driving Adoption in a Digital Age 

Business Change

Talent

Technology

Most significant challenge

Page 24: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

• SaaS Suite Update– All products in

market– Tax – soft launch

later in 2012• Open Integration

Platform strategy

• Virtual Office – CS Suite

• SaaS – CS Suite• Expanded offerings

based on GFR platform

Page 25: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

• Attitudes will continue to shift towards adoption

• Vendors will – expand capabilities– attack integration issues

• Is it a fad?

Page 26: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

Page 27: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

• Enhanced search, reporting & collaboration

• Focus on strategic, value-add activities• Smooth out IT spend• Minimize development/implementation

time• Limited downtime• Anytime/anywhere access

Page 28: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

• Low upfront cost – no capital expenditures• Minimal h/w management – AD and File

print servers only• Better growth position – hardware, access,

and applications are readily available• Eliminate backup expenses

Page 29: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

…think faster, better, cheaper & easier – The Cloud

Page 30: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

• Lease/shared versus owned/controlled• Enabling platforms• Cloud computing• Access beats ownership• Recommendations – trusted source

Page 31: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

• Your Clients/Vendors

• Non-US companies in your geographic area

Page 32: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

Page 33: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

1. Confidentially and Privacy of Data– Concerns around who has access to very confidential client data

2. Availability of Service– Reliability of internet access– Capacity of supplier during high usage times

3. Management of the Data– Ownership of the data– Process to switch web-based providers (transfer the data)– Ensuring that document retention rules are followed

4. Liability – Contracting best practices for web-based solutions– E-discovery process with web based providers

5. Flexibility– Adapting/improving processes to leverage existing technology

6. Pricing – Scalability

Page 34: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

• Large paradigm shift for IT –and users

• Loss of personal support and                       responsiveness

• Complexity of data migration or data integration projects

• Flexibility• Pricing

Page 35: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

• Loss of control – outages are handled by another company

• Outages impact everyone, not just a few• Security

– Cloud companies are                                                            higher target value for                                                 hackers

– Higher potential for                                                              data breeches

Page 36: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™http://online.wsj.com/article/SB10001424052702304567604576454173706460768.html

Page 37: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

• More fragmented data– Data from email, CRM, scheduling, T&B, etc. 

• Single vendor solutions – MS, Thomson, etc.• Data Integration companies

– Informatica, Oracle, IBM, SAP, Sage, SAS institute

Page 38: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

1. For Your Existing Software Vendors:– Is your application able to run the Cloud natively?– If so… is there an upgrade / relicensing fee ?– If not… will I need to relicense your Cloud version?

2. Who do I contact if I have a question or a problem?

3. How are service rates determined?4. What is you Service Level Agreement?5. Can I integrate my Cloud Systems with my In-

House Applications? Other Cloud-Hosted Solutions?

Page 39: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

6. How is my data protected?7. Are backup / high availability and disaster

recovery included?8. Are test & training system versions available?9. Before a software change is implemented

are we notified in advance?10.Can my system administrator add users, write

reports, modify parameters, etc…? 11.Can I obtain a copy of my data?

Page 40: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

• Service Organization Control (SOC) Reports– SOC 1: Financial Reporting– SOC 2 & SOC3: Based on

Trust Services• Trust Services

– Security– Availability– Processing Integrity– Confidentiality – Privacy

• Opportunity to Lead

Page 41: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

• Microsoft calling for upgrades to Electronic Communications Privacy Act & Computer Fraud & Abuse Act

• 3 Key areas of focus– Privacy– Security– International sovereignty of data

• Strengthen ability of cloud service providers to pursue civil claims against security violators

http://www.eweek.com/c/a/Government-IT/Microsoft-Calls-for-New-Cloud-Computing-Laws-525700/?kc=EWKNLENT01222010STR2

Page 42: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

Page 43: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

Page 44: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

• Managing the services• Integration & workflow• Processes – more involved in thebusiness and less on the hardware

• Tightly aligned with Training & Learning Professional

• Innovative and strategic

Page 45: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

• Probably• Less of a need for:

– Infrastructure Maintenance– Software Maintenance & Troubleshooting

• More of a need for:– Understanding Processes– Researching Solutions– Communication & Training

Page 46: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

Page 47: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

• Business Savvy• Communication• Marketing & Sales• Human Resources• Project Management• Budgeting & Cash Flow• Strategy & Planning

Page 48: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

Page 49: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow! ™

Page 50: Jim Boomer, CPA.CITP, MBA · • Hybrid Cloud – Composition of 2 or more other clouds (private, community or public), ... – Contracting best practices for web-based solutions

Think, Plan, Grow!™

Jim Boomer, CPA.CITP, MBACIO & Shareholder, Boomer Consulting, [email protected]